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3,25

Based on 842 opinions finded in 4 websites

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Nº 494 in 551 in West Dorset

CUSTOMERS TALK ABOUT DISHES WITH..cheesechickencookedpaybacononion

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I ordered the food around half 6 to be delivered asap and had an original estimated delivery of 7pm, the restaurant wasn’t able to start preparing the food until nearly 9pm due to no drivers. I was about to cancel the order when it eventually popped up to say it was being made.

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Danielle . 2024-07-31

MORE AT Just Eat

The driver was very polite, so absolutely not blaming him, really not his fault but the restaurants. But the order arrived nearly 3 hours from when the order was placed of course the food was then sub par and cold

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Milly . 2024-07-30

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Amazing food, delivery time in the app fluctuated so it was delivered 20 mins later than what was predicted

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Logan . 2024-07-29

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Ordered with a 15-20 min delivery time. This was pushed back 3 times. If you dont have xapacity, dont except the order, just eat needs a cancel button for this instance. Driver took our food on a tour of weymouth. Food was cold and rank. In the bin

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Kirsty . 2024-07-29

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first time ordering burger king no problems, no items missing, great size portions

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Dom . 2024-07-25

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Order was cold when it arrived

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Ayla . 2024-07-24

MORE AT Just Eat

This has probably been the worst visit to a BK restaurant ever. The floor hadn't seen a decent mop in years, the seating seemed grubby, the toilets were disgusting. The food was of a poor standard; the burger bun was crumbly, without texture and tastless. Burger itself wasn't hot and certainly didn't seem 'flame grilled ' Fries clung together as they had been poured straight from the freezer into the fryer. I certainly won't be back and have reservations about ever returning to a BK again!

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Paul Wilson . 2024-07-24

MORE AT Google

The xl burger is cold and bacon cheeseburger is cold

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Aimee . 2024-07-20

MORE AT Just Eat

two hour wait and the food was wrong

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Abi . 2024-07-19

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Takeaway order. Food was fine but they forgot fries, despite the place being empty. Hard to understand how this is so common. Luckily on work expenses but too far to go back once realised.

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Adrian Birks . 2024-07-19

MORE AT Google

Ordered at 18.50 didn't receive order until 22.20

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Connie . 2024-07-19

MORE AT Just Eat

the courier didn't deliver to us, it was seen delivery in another street, we received no order. the restaurant didn't answer the phone, I phoned six times.

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Catherine . 2024-07-09

MORE AT Just Eat

Checked our order and no halloumi fries, asked them to re-make the whole order otherwise it would be cold. The halloumi fries are expensive and looked like they had been run over and they also forgot to put the dips in the new bag. Also food was cold and we live 2 minutes away.

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Kerry Rowe . 2024-07-07

MORE AT Google

Wrong order, got a Bacon Cheese XL and fries. Ordered a Steakhouse Angus with extra Cheese, with fries. Won't be ordering again. Keep getting it wrong to many times.

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Joanne . 2024-07-06

MORE AT Just Eat

Lots of parking Very clean place Friendly staff

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Ali Al-Shammari . 2024-07-04

MORE AT Google

by time the food got to us it was stone cold

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Leon . 2024-06-30

MORE AT Just Eat

I put in my order at 17.00 got it by 20.00 hours burger king let me down food was warm, chips were cold, I was let down by them

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Peter . 2024-06-29

MORE AT Just Eat

Food was ice cold stale can tell the food be sitting in the box nearly 2hrs as that how long we was waiting for the food to

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Jojo . 2024-06-29

MORE AT Just Eat

Over 2 hours late and food was cold !!! Never again am I ordering from this Burger King

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Thomas . 2024-06-28

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from when I ordered it it took almost 2 hours and when it got here there was no milkshake

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Hayden . 2024-06-27

MORE AT Just Eat

perfect as always 🌟 food was lovely and hot and packed very neatly (Not just chucked in a bag like other places) friendly and polite delivery driver I highly recommend and will continue to order thank you 😊 x

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debbie . 2024-06-21

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Food was stone cold. Chips and onion rings tasted like cardboard asked for no cheese on on of the burgers but they still put on I'm lactose intolerant so couldn't eat it

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Sam . 2024-06-20

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Food was delivered 1 hour and 45 minutes after it was ordered , and arrived cold

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Angel . 2024-06-19

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Everything was cold. Fries had a rubber consistency

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Marc . 2024-06-18

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Received the wrong order for the second time. Disappointed

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Joanne . 2024-06-17

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missing half our order and no way to co tact the restaurant

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Ayesha . 2024-06-16

MORE AT Just Eat

Good service and nice and quick

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lorraine clarke . 2024-06-15

MORE AT Google

The food was 45 minutes late and cold when it arrived

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Gemma . 2024-06-12

MORE AT Just Eat

burger floppy just not appetising at all very poor onion rings taste like they were left overs never again

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Keith . 2024-06-11

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putting chilled drinks in with burgers meant cold burgers!!!

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Rachel . 2024-06-07

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My meals were pretty cold and not really enjoyable if I’m honest

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Charlie . 2024-06-07

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Stale chips like they were yesterdays 2 times this week I have had something from Burger King that was stale the Doritos chicken also stale

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Dj . 2024-06-07

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Burgers and onion rings were perfect, can't say the same for the fries which were dry, over cooked and hard, hence why I've only given 3 stars.

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Linda . 2024-06-06

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Do not like self service machines. Are they wiped clean after every use

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carol barrett . 2024-06-05

MORE AT Google

Delivery took an eternity to arrive. Food was absolutely freezing when finally arrived. Had to reheat to make edible. Won’t be using again!!

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Matt . 2024-06-03

MORE AT Just Eat

Different between Burger King and other well known brand is Burger King better food piping hot

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Robin . 2024-06-02

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that chips were frozen and the burger was completely destroyed. my drink was half empty when I got it.. I really didn't like this

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Shannon . 2024-05-31

MORE AT Just Eat

My delivery time kept changing once the driver was on their way and when it finally came all the food was cold

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Chrissie . 2024-05-31

MORE AT Just Eat

Yet again the worst place to go for food staff need training on how to accept orders and to learn what cash is and that people sometimes want to pay cash especially if they can't use machines for the staff to just stand there looking dumb just uttering um and no esplanation as to why she couldn't take my order won't be coming back and my advice to all is stay away maccy ds some much better better service

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Helen B . 2024-05-30

MORE AT TripAdvisor

Really disappointed with the service or lack of on Sunday 5th Feb we thought we would grab a quick burger you know fast food but after waiting some time decided to leave the worst of it was all working in the shop made eye contact with me on even stood feet away from me looked me in the eye and turned her back still nobody came to take my order so I left will be reporting this further as the service at this burger King is getting worse no improvements FYI went from here to the other major burger chain and my order was taken straight away no waiting and would like to add they were busier than burger King reluctant to give even one star burger king is my favourite but certainly not this one 😡😠 gave you a second chance this time at least we got acknowledged but refused to serve just stood there looking stupid use the machine I’m paying cash response being ium and then nothing won’t ever go back again and my advice to all is stay away

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Helen Beasley . 2024-05-30

MORE AT Google

Food was late, and it was cold. Not impressed.

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Sheelagh . 2024-05-29

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my order has not arrived and im fuming, it has not tuned up.

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stuart . 2024-05-28

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Called in when we were stopping in the area. When we got back to the caravan site, which is two minutes away, it was not what we ordered and stone cold. I should have known as there were only two people working and about ten people waiting. Totally crap food and service…. Never again….

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alltradewindows . 2024-05-24

MORE AT TripAdvisor

Stole our food says delivered and we havent received it

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Lauren . 2024-05-20

MORE AT Just Eat

I requested food to be delivered at 5.30 on the note instructions block.

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Peggy . 2024-05-18

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Ordered at 17.50 original estimate 18.20, eventually delivered at 19.35. Food was cold. Not impressed.

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Terri . 2024-05-11

MORE AT Just Eat

shame the store CANNOT read messages left on the order, only received HALF THE ORDERS and I requested the staff to check ALL items were in the order!

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Danny . 2024-05-03

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I want a refund- NOT CREDIT! 1 Missing whooper, 1 missing kids burger, 1 missing ice cream and x2 small fried missing! Along with what we actually did receive being stone cold Unacceptable first order

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Char . 2024-05-01

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wasn’t as hot as i would of liked

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Vicky . 2024-04-29

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Visited this place on way to littlesea Holliday park ordered 2 whoppers , absolute rubbish don’t bother get yourself a few rolls in Lidl and make your own .will not use again .

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Pete B . 2024-04-22

MORE AT TripAdvisor

food was stone cold when it got to us, can't blame the restaurant as the delivery driver had another order to deliver. disappointing

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Jack . 2024-04-22

MORE AT Just Eat

Didn’t get my monster drink with my meal

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John . 2024-04-20

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Ordered chicken burger without bacon but turned up with bacon in it. Then ordered spicy mayo, not in the bag

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Carina . 2024-04-18

MORE AT Just Eat

the burger where 100% wrong !!

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Dean . 2024-04-14

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I’ve tried ordering for delivery twice now, and both times the food has been cold. I won’t order again

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Tracy . 2024-04-13

MORE AT Just Eat

Chicken Royale missing. Fries were cold and order was over 25 minutes late. Was suppose to arrive at 7.30pm!!!

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Tracey . 2024-04-11

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Visited with family. Kids really enjoyed the food.

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Sijo Joseph . 2024-04-11

MORE AT Google

Food cold ! And drinks missing from the meals , not acceptable after paying over £40 for cold food and no drinks, total let down !!! Really poor

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peter . 2024-04-10

MORE AT Just Eat

asked for no mayo and no cheese, got mayo and cheese all over my order, asked for a refund, on day 4 so far with no reply, poor service, quick enough to take money out but takes forever to even respond to my request for refund.

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Stu . 2024-04-08

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Unfortunately it was late and just warm.

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Dominic . 2024-04-06

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My order was wrong I paid for cheese and bacon fries and didn’t get them

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Marshall . 2024-04-04

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Half of the order is missing and they are not answering their phones

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Amanda . 2024-04-02

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Incomplete order, difficult to connect with their direct phone number.

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shock monster . 2024-04-02

MORE AT Google

Item missing but cannot get Burger King on the phone as they will not answer

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Kevin . 2024-04-02

MORE AT Just Eat

Burgers were cold and tough. Had been sitting in the restaurant for some time!

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Maurice . 2024-03-31

MORE AT Just Eat

cold and not cooked very well. burger was like rubber

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Richard . 2024-03-30

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The food was the best today, delivered quickly and hot and tasty. Thank you

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Catherine . 2024-03-26

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the delivery time changed 4 times and was close to an hour before it was delivered but the food was good and hot

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Dean . 2024-03-24

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it was awful, an hour or more late and time kept going back, didnt even say preparing until 40 mins after order than driver took 30 mins to get here from a 10-20 min away location

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Ben . 2024-03-22

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missing some of the order .... again!

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Danny . 2024-03-21

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Fast delivery but missing part of our order

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Sam . 2024-03-14

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I did not get my icecream! That I paid for

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Amber . 2024-03-05

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When will you get the order right. Husbands had to go and sort it out. Now we have cold food. That’s£29. Wasted. Was not even busy. Not keen on Mc Donalds, but would have had better service. Did try to phone the store but no answer even after 8 attempts.

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Caroline H . 2024-03-03

MORE AT TripAdvisor

Food arrived cold and order was wrong

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Beccy . 2024-03-01

MORE AT Just Eat

Better than the rest for food quality taste portion size and packaging 👍

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Neil . 2024-02-28

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stone cold when finally arrived. complete waste of money

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Angela . 2024-02-27

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Always clean and tidy with friendly staff

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Lily Hunt . 2024-02-21

MORE AT Google

Order say delivered but my food isn't here and the number isn't taking incoming calls. Where's my food?

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paul . 2024-02-21

MORE AT Just Eat

says delivered but my order never came

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Zak . 2024-02-18

MORE AT Just Eat

The food was very cold and soggy

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Chrissie . 2024-02-15

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Never even recieved my order got delivered to wrong address

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emma . 2024-02-13

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Food arrived cold - not helped by the chilled drinks were packed on the same bag. Very disappointed.

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Mark . 2024-02-13

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onion rings were missed off the order

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Stuart . 2024-02-11

MORE AT Just Eat

food delivered late and cold. cold drinks put in the same bag as the hot food. second time ordering from this BK and will be the last. very very poor

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Richard . 2024-02-08

MORE AT Just Eat

Two items was missing and money didn’t get credited to my account.

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Ben . 2024-02-08

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food delivered last minute food was so cold will not be using burger King again wish we could return 😫

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Paul . 2024-02-07

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the driver was really polite he should be shown how much good work he's doing

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Jake . 2024-02-06

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Complete wrong order and way less food than I paid for

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Eric . 2024-02-04

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Cold with half the order missing

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stewart . 2024-02-03

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arrived freezing, inedible and late

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Lord . 2024-02-02

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Food was stone cold. Drove to McDonald's instead

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Andy . 2024-02-01

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First burger King in 18 years, just as good as we remembered

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Catherine . 2024-01-31

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the driver knocked the door pleasant enough left my bag but inside was no ice cream the food was cold and the chips were left over from lunch. I rang to complain but noone picked up I was able to leave a message but so far nothing has happened. definitely won't be eating there again

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Alex . 2024-01-30

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The ice cream was in the same bag as the food and made it all cold!!

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stewart . 2024-01-30

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No fries delivered on both meals

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Steve . 2024-01-29

MORE AT Just Eat

Hot and on time….we love you guys too 🥰

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victoria . 2024-01-26

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The food was cold and I ordered 9 onion rings and got 4 not happy

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Karen . 2024-01-25

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Food was Luke warm at best and the bread was stale my order was also missing items absolutely gutted would not order for delivery again :(

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Jade . 2024-01-24

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I had preordered my meal to arrive at a certain time due to other arrangements! Having turned up 20 minutes late to find out my meal was cold! The chips were stale because they’d gone cold! Pretty disappointing really

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Holly . 2024-01-23

MORE AT Just Eat

Got a completely different burger from the one I ordered, not sure if it's a substitute as they ran out or human error

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Matt . 2024-01-16

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