Burger King in North Lanarkshire

Very clean and tidy, ordered for family of 6 and food ready in less than 15 mins. Staff very polite and friendly.

Food is another level compared to McD (although with higher prices )

Staff are full of banter in here they take alot of nonsense for things outwith their control but keep a smile on their face. Food is awesome and made to order so there is a slightly longer waiting time

Such a great experiance, lovely Staff and delicious food :)

Visited today, waited more than twenty minutes for my food. After 10 minutes I asked for an update. The response was quite rude but I was told it would be a couple of minutes. It was another 10 minutes!! Other customers were in a similar position. I won't be back.

It’s really bad to wait always , because they are too lazy to do work.

Very friendly staff members and fast service, couldn’t do enough for me and my family when we visited. Will be back.

got an XL and some fries Bangin

Great Lunch , Lovely food and really nice staff, come in every week with my grandkids The staff always remember us, make us all feel very welcome

They need overall management cleanup operation. Very slow service

Nadia was so lovely & is a real asset to the team/company. The team seemed very busy but she was so positive & didn't let it affect our experience. Amazing customer service and food was 10/10 ! :)

Food is always excellent as always

Workers are great and the shop is well run

Only do the drive through, good warm food friendly staff which make a huge difference. Nadia manager and Ryan the worker are lovely friendly people. Service pretty quick too.

Waited 2 hours for my food and cancelling is not an option as would lose my money. Ordered

Staff were lovely. Place was clean and food was great!

The customer service was excellent, nice and polite staff and only had to wait a couple of minutes for my order..

bought xl with 4 extra patties awesome

had a double cheeseburger quick, warm and awesome

got xl fries chicken fries and a frozen fanta top notch

Ryan on the drive through did an excellent job. Very polite with great manners. Well done.

Absolutely stunning restaurant! The food was served very fast and it was piping hot and delicious! The staff were also lovely and very accommodating to my needs. I would HIGHLY recommend this burger king 10/10

Staff wher very friendly and help had a problem with my app but the staff sorted it out the service was fast and the food was very tasty

Brilliant service! Everyone was very respectful and patient with their customers. And to be honest, I have never had a better chicken royal in my life

Really pleasant staff, food was quicker than expected. Very tidy.

Great service and delicious food

To very honest didn’t want to express these but it’s the nightmare for customers and especially drives who are waiting there for ages even though there are not much customers . Without any reason waisting poor people time and third class customers services. This really need to be sorted out.

great deals on the app, service is up to speed, workers are really kind and the shop in general is clean

Bit pricey but the best fast food by far very tasty

Really good selection of food available. The staff were all very helpful and friendly to all customers. Definitely be back to this restaurant

Lovely clean restaurant with great staff. Meals nice and hot, freshly cooked.

Went in here to get some food and feed my 7 months old baby bottle and I've never ever experienced someone so disgusting went up to the counter to ask for hot water for the bottle the boy said yeah fine I'll get that now next minute some ginger girl stops him and forces me to pay 3 pound !!!! For water even after I explained I couldn't even heat the bottle up as it didn't fit in never experienced such attitude in my lifeeeee or a problem getting hot water for a bottle tried to explain but obviously a disgusting human being anyways I fed my baby and left didn't even want food after that

Too many just eat drivers and waiting for 40 minutes so far on food I’ll edit this when I get served

Drive thru, quick efficient and delicious

Just not the standard you expect

The store was very clean, the food was very delicious and prepared very quickly.

10/10, the kitchen staff were very friendly and were able to have a laugh with customers. The store was clean, the manager was lovely and the food tasted amazing, served quickly but thoroughly. Would highly recommend eating here and will be back again. Nadia was a wonderful help :)

They say it is the best Burger King in Scotland.

Friendly staff and quick service. Great app offer for meal for 2.

Staff are great in here and the food is delicious

I walked in at 5 pm store was very clean and thought I would sit in the booth chairs are very nice and the seats are lavish as I went on the kiosk I used the cash option all the staff were very nice this was my 2 visit tia Niel and Adrian were all so nice and helped me get my cash order through the food was made fresh and was very lovely the ingredients that were used were all the freshest they could be i would recommend visiting some time as Burger Kings food quality sets the bar way higher than any other restaurant I have been to the atomosphere is great and I thank all the staff for there help and great customer service I will be back and a customer forever

Really fab Burgerking Go most days as work in hospital always very clean , staff very friendly fast service

10/10, the kitchen staff were very friendly and were able to have a laugh with customers. The store was clean, the manager was lovely and the food tasted amazing, served quickly but thoroughly. Would highly recommend eating here and will be back again

One of the best fast food restaurants I’ve been in, staff was very friendly and app offers are worth the price, definitely worth visiting

Staff were very attentive this was my first time in this Burger King food was excellent for what we ordered . Would definitely recommend to family and friends.

Place says it closes at 10pm,went there at 9:35pm and was told it was closed despite the opening hours

Great meal staff friendly place is spot less in side and out will be back again

Worst burger king ever. They never get order correct always things missing

Nice restaurant, nice food and staff

Food was great and staff were helpful cant ask for anything more

Went through the drive thru for what I thought would be a "quick dinner" for myself. Took my order fine then asked me to take a parking space - fine. After 20 mins an employee (girl) comes out with 3 bags - turns out those were for the car who was infront of me (rightly so) then she goes to the car who was behide me in the drive thru then she disappears back in the shop. So I decide to go in the shop to ask where my order was. I can only describe what I seen as a very poor managed shop yet didn't seem to have "loads of orders" that would suggest they were busy. After 5 mins the girl asks what I want - I ask where my order is and explain I have sat outside for nearly half hour, the people who were behide me in the drive thru got there order so where was mine ?? She then goes to her manager, who at this point is drawing me daggers instead of dealing with the issue. Another employee is about to leave with yet another cars order who had came through the drive thru after me!! He then took over... asking my reg plate. guess what my order receipt was taped to an empty bag - my burger had been lying for god knows how long - they threw my order into a bag for the man to rudely give me my order telling me there's no need to be rude!! Firstly I was never rude to begin with until they got the hump for me asking where my order was!! The employee was clearly looking for an argument showed zero customer skills. I explained that I had two kids in my car who were needing to get home now - he had the cheek to tell me that's not their problem!!! No one said it was but to be sat with 2 kids in a car for nearly half hour while they gave everyone else there orders is a JOKE. Also he told me they were busy!! Absolutely bullSh*it, there was hardly any orders in and what orders they had they had fell back on because they clearly aren't running the shop how it should be - but this isn't my problem just like my issue wasn't there problem!! The guy agreed he would feel the same if he was the one waiting on his meal!! Yet apparently I shouldn't be upset for waiting 30 mins on ONE meal!!!. The guy clearly was looking for arguments poor show for burger king! He then bitch3d about me to another car of customers!! The food was luke warm. I should of got McDonald's the same as my kids I would of been quicker!! Baring in mind the mcdonalds down the road was busier yet quicker. I would avoid this place no unless you want your dinner hours later stone cold! Won't be back to this poor show of a place!!. I wasn't the only one complaining tonight!! The delivery guys were even commenting on the length of time they were waiting- one had been stood 50 mins!!! A girl infront of me had her whole order wrong after waiting 20 mins. The place is a complete dive AVOID!. A simple sorry for your wait and forgetting about your order would of been enough - I'm understanding but not when I'm met with a jumped up rude employee who thinks he can talk to me like a piece of crap.

First impressions were of the friendly and helpful staff on arrival. The food was hot and tasty. The premises were cleaned to a high standard, thank you!

great food came quick was so delicious- adrian gave me a helping hand on the kiosk he is lovely and the staff wee brilliant

Equipment not working and paths are dangerous! Went to order a coffee but the self order terminals were not working, and there were no counter staff available, staff appeared to be hiding in the back, when I went to leave the path right outside the front door was not treated and was like an ice skating rink, avoid! Update Gave them another shot and just as bad, placed an order to a fairly quiet restaurant apart from delivery orders, stood at the counter for 30 minutes without being acknowledged and eventually told that my drink only order was not available, so asked for a refund and was short changed,

Ordered on ubereats and when delivery driver arrived he showed us that the bag he had been given said “two bags” on it and said he had asked the staff multiple times for the other bag but they didn’t give him it. So we’ve ended up with no drinks and a portion of chips were missing from the bag that did arrive. absolute waste of money

Absolutely shocking never got what we ordered how can u get chicken mixed up with beef . Staff need to pay more attention to details

Absolutely love this restaurant speed of service and food quality is always amazing and the staff are always nice and helpful xx

Clean store with friendly staff and tasty, hot food. Very pleasant experience having lunch here today with the family. Will hopefully be back soon to try new menu items.

Food was great, was done quick, staff were really nice

Probably worst Burger King in Scotland! The ordering terminals didn’t work, the guy at the till left us waiting for 10 minutes, then couldn’t use the till, the manager even couldn’t be bothered. They were just fulfilling all their “just eat“ orders and didn’t care about any customers. Really sad. We left and went to KFC.

Tried the new Caesar chicken gourmet burger was lovely and fries are great too, love coming here never had a bad meal or service

I'm convinced the people who take orders here are illiterate, seriously the amount of refunds I have been given is a joke. They frequently get my orders wrong.. But hell, I'll take the free food and drinks all day long. My advice to management would be to replace all the staff that read the orders from the screen.. and if the issues originate from the management side.. then read book sucka.

Food was very decent and the staff were lovely, I was attended to by the manager Adrian and he was top notch

This burger king has really upped its game from last time, wait was minimal and the food was piping hot, 10/10

Food was great.kind service and loads of space in restaurant & parking as there was only couple in for take away. Toilets were locked. Little pricey but worth the price for size of portions.

Excellent service as usual. Adrian is always very pleasant and helpful.

Staff always pleasant and helpful, especially Adrian.

Plant based burger is so tasty and the chips are great. The staff lovely.

Neil, Adrian, Kieran, so many friendly helpful staff definitely recommend

Food was lovely paid for dips but did not get them, not worth going back to store to get them. A bit pricey.

Great restaurant the are friendly and very helpful and pleasant and always a smile on there face and helped me with kiosk without complaining

Unfortunately I can't give less than 1 star for the service. The worst experience I've ever had. It is very interesting that a big company like Burger King employs someone with such poor human relations in management. So-called manager named Niel. Instead of solving the customer's problem, it makes the problem even bigger. Everyone may have a bad day. But as a manager position you should not go in discussions with some woman to cover your own mistakes. Many times happened before that order has been forgotten. And many times we had never mentioned it.

Ordered food, brought it home only to find out it was missing two chicken royales and two fries. Accidents happen it's fine right?? Called the store and was promptly told by Neil the manager that he believes his colleague when he told him it had been packed correctly and he put them in the bag, so there was nothing else he was going to do about it. Took my money and never gave me the items I had paid for.. great customer service Neil.. at least dick turpin wore a mask when he robbed you !!!!!

Best customer service manager Adrian was super friendly and assistive with my query. Would recommend this Burger King !

Absolutely fantastic service from Adrian, couldn't have been more helpful and made everything so easy. Blueberry frozen fanta was fantastic as always

great service and best deals on the app, the meals are worth the prize

Very clean place with tasty food and friendly staff - all you expect from nice restaurant is there.

Helped out by Adrian. Amazing staff and amazing food

Pity Dds discount is not accepted at weekend

I used the drive thru this evening after visiting a relative in hospital and Nadia who served me was an absolute delight from start to finish. Lovely manner, couldn't be any more pleasant and helpful and she genuinely cheered me up. Give her a raise or an extra holiday day or something, she's awesome.

Excellent service and food perfect as always

was in with my friend from school today and the staff were brilliant didn’t look down on us being teenagers like most shops do

Order from just eat food has been delayed 4 times, Order over 2hrs ago

What a brilliant service! Always here for my take away and the ladies who take my order always is bang on my order! (Thanks ! Allison 😉) . Well done

Took my daughters there last week & the food was delicious & service was great! The staff were very friendly & helpful 🙂

Great place, food was delicious nice and warm and yummy 🤤.would definitely be going back, handy location. Food came super quick. Definitely 5 stars

No milkshakes. And not very fast food. Had to wait 3 or 4 minutes to give order at the drive through - and there was only one car ahead if me. Then, AFTER taking my money, was told "We're a few orders behind. Go park and we'll bring it out". So, 10 minutes later, I walked in to find out what was happening. It was a bit chaotic, with the guy who took my order being a bit cheeky to his boss - and she told him off. Turns out, my order has been sitting waiting to be brought out. I queried why it hadn't, and was told that they're a bit busy! Take my advice, visit Tim Hortons or KFC - only 1 minute away.

Enjoy our food , my fave chicken royale with cheese was brill .

Tried the new doritio fries , very tasty and spicy

Service was good staff friendly and helpful. Food was good just the sandwich could be warmer.

i came here during a busy lunch rush and was met with great customer service from adrian, despite being very busy. i really enjoyed my chicken royal

really good burger kind super happy with the service

Went there straight after college the place was busier than I ever seen it before but despite that my food came out quick and with good quality

Interior was very clean and the service was very fast and professional the food was warm and well prepared will be back

Service was fast and the staff were very helpful. Food was amazing.

Touch screen ordering system was a bit hit or miss but food was great 👍

Was one of the best BK Iv been in

Great food and excellent service

The food was good, to be fair. I was in with my 2 kids + 1 other. No lids on the juice? I get the plastic saving, but giving young kids drinks with no lids doesn't work for me. Really struggled to use the app as the WiFi was really poor. I had to leave the restaurant twice in order to get the code I was looking for from the offers, then return to the store. In all, it took me about 20 minutes to order my food at the kiosk. I had also witnessed another customer approach the counter wanting to pay in cash. Clearly, he was not comfortable using the kios system but was told he still needed to put his order through a kiosk and then take it to the till. Felt sorry for the customer.

Only place to get a decent fast food burger now that McDonald's have ruined their buns and burger recipe.