Burger King in Fife

Overall really good experience, staff were great , food was great, will be back more often

Loved the customer care service. Thank you to John xx

Food was fantastic hot and fresh the seating area was clean and fresh

Staff were great really nice mannered. But the food was diabolical. The chips were covered heavily with salt. Couldn't give them to my granddaughter 🤮 our meals were cold the plastic cheese slice hadn't melted at all and the juice was like drinking chemicals. I did complain about it and how salty the chips were and was told "the way the chips come out they automatically are salted" So you cant ever have chips with no salt 🤷🏻‍♀️Not a nice experience.

always pop in on my way through Dunfermline, never disappoints

Ropey AF. Had some chicken chimichurri burgers, and they were tony and rank, apparently these are 'gourmet'??? Disgusting. This place reeks of somewhere that has the classic combo of: 1. Poor staff 2. Poor business process 3. Zero quality control 4. Poor management Never again, ever. I'll be surprised if this outlet lasts another year, anyone ordering from here would never go here again in a million years. Go.to smashburger instead, it's 2 minutes away, or even McDonalds, as McDonald's is significantly superior to this in every way.

Napkins dispenser out of napkins, regular coke in both machines empty so only 0 sugar available. Charged for extra milk 2 quid when kids meal with milk is 4. Ow and no toy in kids bix neither hats.

No napkins, no toys, no hat in the kids meal box. No coke. Super slow staff. Little milk for a child £1.99. not happy at all.

Attentive staff ,it's burger king it's what I would expect decent fast food.

First time we have been in for a long time after staff were adamant I had to order using the screen thing...... last visit we ordered at counter so much better

Went into order food at 9pm and was told that I couldn’t order food in the restaurant and that it was drive through only. Now there was no signs up saying that it was drive through only and the young team were not interested when questioned. Won’t be back here again

Staff excellent, service brilliant and fanatsic place

Food was hot and fresh, thanks to Brandon for making sure the order came out quick

Loved coming here for a while now. The bacon double xl is always hot and fresh

Drive through order. Returned home to find that a burger was missing from the order. Staff not answering phone and mailbox full. One unhappy family .

Average food, very long service time despite no queue, food tasteless, but what else can you expect from fast food chains? It is okay for a fast detour when you have two hungry kids in the car. Otherwise just avoid. Also very poor coffee

Food was cold and not cooked through and staff were about as much use as a chocolate ashtray . Will not be back

Regularly stop here on the weekends and seems consistent on everything, other BK stores should take note. Well done 👍

Took the family out for lunch, food was really nice and hot. Staff were all really helpful and friendly. Restaurant was clean. Will definitely be back.

great atmosphere 10/10 quality of product love that brandon guy

Sorry to say had a terrible experience at your restaurant was shopping in dunfermline and decided to pop in ordered 2 double cheeseburgers and large fries and 2 portions of onion rings when the order came it was warm but not hot not fresh had been sitting cheese was melted from when it had been cooked but because it sat a while was dry no lettuce tomatoes chips were cold had played extra for sauces but never used as chips were cold and never got onion rings went up to get them lad said he forgot but gave them they were warm to and to top it the cold drinks no ice and drinks were room temperature while we were sitting there was a family with a lot of kids and when they left one of the kids must have been sick when the young lad came to wipe the table he made a song a dance about it telling his colleagues what he had to clean up sorry wont be back when I tried to complain both telephone numbers on website need updated

Just ordered a whopper meal was 10/10. Great quality as always, great service as always. Staff are all so friendly and polite.

Hot food, clean restaurant, friendly staff

Ordered a classic chicken melt and a double BBQ melt. We can expected melted cheese as the name and the picture on the menu would suggest. There was a glimpse of cheese on each. When I asked the server if there was meant to be cheese on the sandwich he said "no there is cheese sauce on it, it's just dried in to the bun". That doesn't suggest "melt" when you are told the little sniff of cheese sauce has dried in. It wasn't just the sauce that was dry. The burgers were dry and chewy as was the chicken.

Speedy friendly service, food was tasty and hot

Maybe a bad afternoon, food cold, bun broke up whole eating burger no one in restaurant still had to use screen to order food (hate these machines)

Ordered online for the meal deal. What a shock that was. The burger us smaller than the mcdonalds saver burger. Dry and cold. The sides were disappointing and cold. The fries well the few you get cold. Waited over an hour when the app said 30 mins. Never again. Mcdonalds here I come because I'm still hungry.

Lovely restaurant. Staff always friendly and helping with my first time using the Kioks. Will be back 🤍

Burgers were good as usual staff were pleasant and helpful but there was nobody sitting in the place

fantastic service and food, clean tables, and i was surprised at the portion size.

Items made wrong asked for customized burger - they totally ignored the items I did not want on the burger and when I phoned restaurant they were totally unhelpful and not in the least bit concerned that food was also frozen

Not cheap, small helpings even maxed.

Burger King please close this one down. The franchisee has obviously no interest in this place at all. Foods cold, chips seemingly cooked hours ago still being sold, bland tasteless onion rings, bun so dry it’s falling apart. Cola flat with no taste. Do Dunfermline a favour and close.

Food was ok, bit pricey now with the minimum wage increasing, what happened to their fries they used to be so good?

Awesome customer focused staff. Great service with good selection 👌 👍 👏

What you expect fast and reliable food that tastes great.

Nice newish establishment. Angus burger meal. Really very good.

No queue, so ordered at the counter, staff member was helpful and polite as I dint want sauce in the burger Didn't have long to wait for food which was hot and clearly freshly made especially the chips The restaurant itself was quiet and there were plenty of seats available

Absolute Killer service from a worker called Chloe, highly recommend this Burger King to anyone nearby #Mmmmm

Drive through order here, unfortunately this burger king is continuing its trend of missing items, those provided being smaller and managing to make all the items cold. Best of all was not providing a receipt so you can't claim back the missing items.

great food and friendly staff with speedy service

Excellent customer services. Quick, friendly and efficient. Burgers are the best….so yummy. I’ll be back.

Ok was empty . Took ages to get food waited like 20 mins as folk were outside having a smoke. Worst bk ever

Splendid service, would recommend 🙏🔥

While baby sitting my Grandkids my wife and I ordered a takeaway from Burger King Dunfermline. Very simple order. But!!

The store was very very clean, and the staff were amazing. food was even better

Restaurant clean, staff friendly, food delicious. Will definitely be coming back

Large chips 🥲 With the burger and drink, it was a tenner

my food was very yummy and the staff was very nice and the service was amazing 10/10 would go again

Went to this Burger King on 21st of February around 4.30pm, ordered some takeaway, I waited there over 30 mins for my food, the cashier makes me feel like I own him money, he didn't use any "thank you" this kind of word when I pick up my food. Also, does Burger King staff wear gloves when they make hamburgers?? I clearly saw the guy who made hamburgers just bare his hand after touching his nose...

Overpriced and not worth it. Almost £23 for 2 "large" meals. Loaded fries a rip off, just a small portion in a box with a drizzle of cheese, maybe enough to cover a fry and not even 1 rasher of bacon chopped. Won't be back. No wonder we were the only ones in sorry to say

amazing service fast and efficient was in and out in minutes will be back

Absolutely disgusted phones an order for delivery and was left on door step.. 30 quid down the drain food freezing cold and not happy DISGUSTED!!!

Restaurant was completely empty on a Friday night.

Basically to cut it short - I was served by a young “ lady” at drive through and as she went to handle my food and wait she put her right hand down to scratch her bare backside, hygiene at its best keep it up!

Took my daughter in for dinner. Staff were friendly and placed my order at the counter. Food was ready quite quickly. We sat in and ate. Food was delicious. Restaurant wasn't too busy so was quite quiet and plenty of tables available.

Parked easily enough, got food quickly, place was clean.

Enjoyed new shop ope end in dunfermline Fife

Ordered via kiosk and staff very very helpful and informative about there products. Food was prepared fast and fresh will 100% be back

HAS THIS PLACE NOT SHUT DOWN ? The word is it’s the WORST Burger King in Scotland !

Quality of food is getting better. Burger was at a good temperature.

Just visited today (28/04/22) and the food was quickly prepared and served up hot and as requested. On the downside, it wasn't very busy and seemed fully staffed and yet the tables were generally covered in drips, sauces and weren't very clean although there was no real physical rubbish lying about. I let the staff know and fair play to them somebody came out and made an effort to clean 3 or 4 tables with obvious drips and stuff but there wasn't much obvious effort beyond that or to do basic hygiene cleaning across the rest of the tables. It's understandable if the place was busy and/or short-staffed but as it wasn't and it's not the biggest seating area, this seemed to be a bit neglectful. 3 stars for the food being enjoyed, 2 for the place itself. Just been back today (09/07/22) and it's exactly the same. There wasn't a single clean table I could see. No rubbish lying about though.

I wait for a delivery over one hour when on the app say from 20 to 40 minutes, and when I try to call nobody answer . This it’s not good , in special when you payd oready but they doesn’t care about

This burger king is cleaner than the other ones, thank god. The best thing about Burger King is not even the burger anymore. it's just fries 😩

Used to be better..but its only my first visit..a lot better than other popular burger places..I'm hoping it will get better.. 👍👍👍👍

brought the family here before a night in the cinema, it was brilliant. my kids loved the crowns an offer and the frozen fanta is fantastic.

absolutely brill will be back x

Nice and clean, friendly staff and food prepared well. Drinks dispenser a little confusing but got there is the end. Tables and chairs clean and comfortable.

Ordered on line, got confirmation then a minute later an email cancelling order with no explanation. Pretty darn shabby service

It's a burger king so you know what to expect if you've been to one before. It's a little expensive though. For a few pounds more you could sit in somewhere like the crooked glen.

I was surprised that the food was quite OK, to be honest. But service....why people don't smile or engage to be really good and make sure guests return again. Atmosphere was empty

Places seemed clean but it was quiet. But the food. I swear they must cook the bacon on a radiator then slap the burger together and chuck it in a fridge to serve it barely warm. My cold drink was almost hotter than the food. For the price you pay, you'd expect better

Very good quality food, polite staff

The blonde manager with glasses was so knowledgeable and helped me a lot, i will definitely be back to this place!!!!!!!!!!! xo

Food was unreal and the staff were very friendly

Literally every time I have ordered from this BK on just eat there has been something missing. Something like chips can be dealt with easily but it's always somebody's main burger that's missing. I called the restraunt once to ask about the missing item to be told there was nothing they can do. And I'd need to refund the item on just eat and then re order the missing item. I've now noticed there is A LOT of reviews about missing food, it can't be that hard to make sure everything is in a bag before it's picked up surely?

Staff was very rude, absolutely unacceptable. People were swearing in the kitchen. I was waiting for the food for ages, I would definitely not return.

Excellent service. East to order Easy to manually pay. She made my Latte and was also great b

You place your order and they slap everything on a tray... However, no lid for the cup, no straw, no ketchup or mayonnaise. Everything is kept behind the till and if you don't ask, you don't get. What is this about?

Slow service, tables not cleared and the carpark was loaded with rubbish. Sorry, but 50% more than it's competition did not deliver. And this was not a peak time.

Absolutely amazing service as always the best restaurant in Dunfermline 🍔

Dirty place run by youngsters with no pride in their work. Lame excuses for poor quality cold burger was the cheese is kept on ice.

Food was tasty hot and fresh was made in less than 2 mins even with customised items on my order. The young lad Douglas was very helpful and cheery serving me on the front till very impressed will definitely be back for more of them tast chilli cheese bits

It was good, as it was my first Burger King in a while

It's all on phones. No one at desk to see if your want help to order. A nightmare and we got so muddled I ordered so much food we couldn't eat. On the plus side the kids loved the juice machine..I might not return it was so traumatic It was quite which I liked Staff were very busy seeing to the serving up..its the company cutting corner. Shame food was nice

Good food quick service. Could be a little better with cleaning the tables

I can only couch for the drive-thru but boy howdy if this ain't the finest drive-thru burger joint this side of In-N-Out territory you can slap me sideways and all the way back to Charleston, SC. Impeccable.

Helpful service from manager as screen ordering system crashed order at payment stage 🤦‍♂️

Food was ready in around 2 minutes and that was with customisations on my burger

Your self service machine is WAY TOO COMPLICATED!!!!I gave up after 5mins of trying...Luckily a helpful member of staff took my order.The food was actually quite tasty and hot.I really like the onion rings and the burger wasn't too shabby either.The restaurant was very clean and spacious.Nice place

The food was all nice .Good to have it still hot when served up.

Flat juice, Terrible chip size portion, only 5 chicken fries not 6. Over priced disappointment.

Quick service and hot, unlike other similar brands locally.

Paid ten pounds for a meal and the chips aren't even half full, pathetic am a tall guy I need more than ten chips

Today was the 1st time I had Bern to burger King in dunfermline and have to say I won't ever be back almost £20 it cost for a meal for me and my husband and it was absolutely disgusting to the point we left just over half of it never again and definitely wouldn't recommend to anyone

The staff were very friendly, and I got my food very fast, impressed will be returning

Overcharged me £4 odds for already expensive food, not the first time either. £18.46 for one meal and one medium fries and one medium coke 😳

Highly recommend, food was amazing and the service was amazing, the food also come very quickly, 10/10.

They had weren't even busy and they still forgot the ketchup....and I had to wait in the laybye for my order.

Burgers were huge, and tasty. Very satisfying. Bit quiet when I was in but at least you got served quicker.