GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
3.5

Based on 1.415 opinions finded in 4 websites

site_photo4

Nº 258 in 365 in Newcastle-under-Lyme

CUSTOMERS TALK ABOUT DISHES WITH..chicken

comment_iconOpinions

Yup we like this one as a family treat ...nice clean place and good food....cheers ..a year later however 2 drinks of soda and 1 fries costs nearly 9 quid?? We didn't buy it?? And the last time I'm going here was today ..ordered a large meal ..tiny child's sized burger turns up with other small amounts of fries and foods ...had to ask for a refund...which was all fine I went to the lovely cafe the next floor down..not the staffs fault they were all good..

site_logo

Philip Moss . 2024-10-28

MORE AT Google

Dismal place but the burgers are lovely

site_logo

Elizabeth Sumner . 2024-10-23

MORE AT Google

Staff were attentive and the food was nice and fresh. Will be visiting on my next trip

site_logo

Hamish Snape . 2024-10-13

MORE AT Google

Bad customer service Dirty everything Food not good

site_logo

Fanko Todorov . 2024-09-29

MORE AT Google

Staff were very attentive and efficient

site_logo

Brad C . 2024-09-27

MORE AT Google

Great staff, Brad was brilliant with my kids!

site_logo

Joe . 2024-09-27

MORE AT Google

Great service great food and friendly professional delivery service. Thank you

site_logo

David . 2024-09-14

MORE AT Just Eat

Food is cold , the place is miserable, the people who are serving are so distracted by their own phone, they are to busy chatting to eachother instead of being nice to you and serve you plus all the tables were so messy can bearly find a table where to sit .. not coming here again .

site_logo

Geanina Bara . 2024-09-09

MORE AT Google

Really happy with everything I ordered, great service

site_logo

Gillian . 2024-09-02

MORE AT Just Eat

Food arrived freezing cold. Order was showing as being delivered but I watched the delivery driver sit at the pickup location for about 25 minutes before delivering via the map. No surprise that the food was then cold and had to be reheated upon delivery.

site_logo

Abbie . 2024-08-18

MORE AT Just Eat

there was all the chips missing and 3 meals

site_logo

Stacey . 2024-08-12

MORE AT Just Eat

Pretty quick service, food came quick saying was busy and it was hot and we enjoyed it. Sometimes there is no seating available.

site_logo

Tracey Yates . 2024-08-05

MORE AT Google

What att a shambles. Should be closed down. Poor service. Never again and do not go over there. Totally rubbish and rude

site_logo

Adrian BUTAJLO . 2024-07-20

MORE AT Google

the order was cold and the chips and burger were cold that's the first time I'd ever had a horrible burger king I'm disappointed it was delivered for us to celebrate my mum's birthday to have a meal together I think the food quality was disgusting 😞

site_logo

Anna . 2024-07-17

MORE AT Just Eat

Always takes forever for the queue to go down, not open for breakfast, staff need a moral boost take them out for some team building have your staff smiling again.

site_logo

Ade Timmis . 2024-07-09

MORE AT Google

The time kept extending constantly then when the food eventually came it was freezing

site_logo

Lisa . 2024-07-01

MORE AT Just Eat

Great food. Staff members extremely helpful, especially Hamish the bald one. I would 100% visit again as it was a delightful experience.

site_logo

Jarvis S . 2024-06-25

MORE AT TripAdvisor

To the two members of staff on lastnight thank you for your patience for taking my order and getting to us really quick legends

site_logo

Jack Porter . 2024-06-23

MORE AT Google

I was waiting about 1 hour for the order to get accepted by a driver

site_logo

Megan . 2024-06-01

MORE AT Just Eat

Bloody awful, typical airport franchise, Burger King, you should be ashamed, food all over the tables and floor, spilt drinks everywhere, service was shocking and the staff didnt care, possibly the worst fast food place I have ever been. Keep away if you don't want to be disappointed!

site_logo

Stephen Hartley . 2024-06-01

MORE AT Google

Lovely friendly service from the girl on the kiosk...ashame my fries were cold but apart from the the food was ok.

site_logo

Emma Brayford . 2024-05-20

MORE AT Google

Great food and that's about it.

site_logo

sexta feira . 2024-04-27

MORE AT Google

Food was disgusting I tried to contact burger king they totally ignored me. This place should be closed down I ate rotten food!!! If your there burger king reading this post I have pictures to prove it!! Feel free contact me!! I emailed customer service I had no response!!

site_logo

J1 . 2024-04-25

MORE AT Google

It’s been a while since I’ve been here but I was pleasantly surprised. The staff were very helpful and friendly (I needed some modifications for a burger as my son is a very fussy eater and they were more than happy to help.) The food came out quickly and the place was constantly being cleaned as we sat and enjoyed our food. I would highly recommend the whooper and classic box meal .

site_logo

Rue henze . 2024-04-23

MORE AT Google

Food was amazing!! Staff was amazing and was fast efficient! Food was hot dining area was immaculate

site_logo

Li Wright . 2024-04-22

MORE AT Google

Absolutely horrible service. After approaching the counter to explain we’ve ordered on the app (that’s what the app tells us to do-make it known we are here) I was getting odd glances from two women (a blonde haired lady and a brown haired lady) then rolling their eyes at me. Whilst awkwardly standing there waiting for my food - both ignored me until a bloke came and served the queue - they still kept starring and talking (I am pregnant and very big so I get stared at a lot didn’t really phase me. Anyways my order number came up and the lady with brown hair slapped it down on the counter and walked away, the drinks were half full, mucky and covered in black spots. As we clicked for dine in and they put it in the takeaway bags I was trying figure out if we had all we ordered. The lady with brown hair approaches and slaps my receipt down and said here’s the receipt, I explained I didn’t need it just that I’m confused as we’re dining in. She went away came back to state ‘all orders are put in a bag - no one else’s were. The blonde lady was standing there smirking the entire time. I found it rather unsettling and hostile one week away from giving birth to be met with such hostility. Absolutely vile service and I would understand stress if it was busy but as shown by the photos it was not. We sat here for an hour and not one table got cleaned. High chairs were being taken elsewhere and they didn’t stop them… filthy, disgusting and just rude. I never leave reviews really but this was just horrendous. Hopefully management sort their staff training in customer service and how to wipe tables and serve fresh clean food and drink.

site_logo

Abbey Bailey . 2024-04-12

MORE AT Google

Dined in here on a quiet Tuesday afternoon at around 5pm. Dining area was dirty and staff were just standing around doing nothing. When I got my food it was cold, also put way too much cheese on the fries. Won’t be returning!!

site_logo

PlayStationGirl 08 . 2024-04-07

MORE AT Google

Terrible food. Maybe it was the evening, but I've never had such a bad burger.

site_logo

JD Gilmore . 2024-04-06

MORE AT Google

Everything good, had an Angus 🍔 meal deal lovely...Been a while.

site_logo

Janet Harrison . 2024-03-12

MORE AT Google

i was so hungry and looking forward to my burger king so i order 2 meals for me and my partner and they get my order wrong which i wasn’t too bothered about until they never apologised for it and then give us the food freezing cold and stale, the staff are very shockingly rude to say they are working for £4 an hour, what a joke place needs whole new management and staff

site_logo

Kaitlyn Meredith . 2024-02-07

MORE AT Google

Very clean, good food as expected from the Burger King chain. Staff were friendly.

site_logo

Stephanie Tough . 2024-01-21

MORE AT Google

Aaah so much better than what they serve at that big yellow M. Not afraid to use spices or savoury extras,! A revamp of their restaurants wouldn't go amiss though, some are poxy e.g. Earl's Court, London, A13 restaurant on the way to the Hague? Awful places to be, food is good

site_logo

jelle hoekstra . 2024-01-03

MORE AT Google

Been here today and the woman behind the desk was rude and impolite. one of them dropped my order on the floor and started giving me foul looks and was complaining about me to her co-worker. When i finally got my food it was cold. the coffee was also cold! never coming back here again was the worst burger king i have ever ate at!! also can’t find anywhere to make a complaint to the company what i think is out of order!

site_logo

Owen zissler . 2023-12-16

MORE AT Google

I had the bacon burger not bad..... tasty

site_logo

Glyn Jones . 2023-12-05

MORE AT Google

Nightmare tried order on line to save queuing in long queue didn't work. Joined long queue. Ran out of food. Slow service. Food missing. Food cold. Small portions. Long waiting time for food.

site_logo

Karen Banks . 2023-11-27

MORE AT Google

Stood at the counter waiting to be served - two young lads behind the counter point blank ignoring us because they don’t want to take anymore orders.. one even looked at us and didn’t even serve us. Walked out. Absolutely ridiculous service or lack off shall I say. Ran by children.

site_logo

Nadine D . 2023-11-06

MORE AT Google

The food was hot. The bqq burger didn't taste of bbq. The fries were warm and crispy. The staff were not friendly or helpful and didn't have a good attitude.

site_logo

laura baskeyfield . 2023-10-11

MORE AT Google

Long wait for food, food didn't taste very good. Place didn't look very clean.

site_logo

Sakina Shulver . 2023-09-01

MORE AT Google

Don't go here if you are hungry as the food has shrunk to doll house size portions the burgers are the size of a peanut so unless you have £20,000 to spend on lots of food don't bother 😕

site_logo

Colin Williams . 2023-08-28

MORE AT Google

Burger King at freeborn nr talk at Stoke on trent is now closed for drainage purposes

site_logo

Yvonne Suttaby . 2023-07-10

MORE AT Google

Expensive, burger never arrives looking as advertised, always limp lettuce etc

site_logo

Celine Graham . 2023-07-03

MORE AT Google

Very tiny portions. Only bottled drinks available. Received incorrect food than ordered, been ignored by the incompetent stuff when raised the issue.

site_logo

Roksana D . 2023-07-02

MORE AT Google

Burger was tiny and cold very expensive for portion no tast very bland Burger would not recommend absolute rip off

site_logo

Ken Beamam . 2023-06-06

MORE AT Google

Food was banging. Steakhouse Angus all the way. Great belly filler after the Nike outlet.

site_logo

Attention2detail . 2023-05-29

MORE AT Google

Great food at a reasonable price.

site_logo

Talfryn Turschmidt . 2023-04-27

MORE AT Google

Fast food, the burgers were ok.Nothing great.Could be made better..service was fast. Fries weren't tasting good due to oil probably used several times.

site_logo

dr nisha v pai . 2023-04-24

MORE AT Google

Took my kids for a treat amazing staff to nice and clean there was a blonde girl named kayleigh she was really nice service was really good so happy will be returning

site_logo

Stacey Burt . 2023-04-14

MORE AT Google

Service was poor, didn’t get the order right went to change burger that was wrong and still got it wrong didn’t try again as there was a large que with only having one staff on till that was busy trying to sort online orders tether than the people present.

site_logo

Danielle i . 2023-04-07

MORE AT TripAdvisor

Sadly the young man serving didn't have any allergy knowledge. Maybe train the staff better.

site_logo

Jess Pink . 2023-03-28

MORE AT Google

It was ok we had chicken royal meals were hot and tasty.

site_logo

Kenneth Vaughan . 2023-03-26

MORE AT Google

One of the best bk s locally exceptionally clean good service

site_logo

KERRY MASTERS-JONES . 2023-03-19

MORE AT Google

Very fractious lunch time visit here. Long queues and no orders being taken A lot of disgruntled customers.

site_logo

Linda Hammond . 2023-03-17

MORE AT Google

Poor service had to wait while Just Eat delivery men pushed in front to collect order's unexceptale Also when our order was prepared items were missing, Not the best I must say

site_logo

Roger Holleran . 2023-03-17

MORE AT Google

The person who served was wiping his nose constantly called for manager told him and said to the person wash your hands. Demanded money back manager did not give a dam

site_logo

Des Brookes . 2023-03-16

MORE AT Google

They have a App but no scanner so unless staff not helpful won't go again

site_logo

peter cotton . 2023-03-15

MORE AT Google

The short stumpy guy with glasses is ignorant and took 20 mins to take an order when there was no queue his name is Ben

site_logo

Ashley Bright . 2023-02-23

MORE AT Google

Found Freeport mall by accident, wandered round the shops and discovered a Burger King upstairs, The Service was friendly and fast, food was nice, fresh and hot. it was really busy as well one of the best ones I've been to, nice to know as recently moved here.

site_logo

Jazz K . 2023-02-16

MORE AT TripAdvisor

Tables were not cleared or cleaned. Bins overflowing. Floor dirty. Bad hygiene all round. Food quality bad. As a cancer sufferer with low immune system, ended up poorly with diarrhoea for a week and hospital. Avoid at all costs

site_logo

geoffg22 . 2023-02-03

MORE AT TripAdvisor

The first impression I got on entering the restaurant was that it was rather drab.

site_logo

Dave Griffiths . 2023-01-13

MORE AT Google

Just popped in used app for cheap meal

site_logo

Sharon Oakley . 2023-01-07

MORE AT Google

Very poor quality and no hot drinks

site_logo

Grant Piland . 2023-01-03

MORE AT Google

Called in for Xmas dinner... nice place warm and cosy, good food and friendly staff..

site_logo

Graham Callear . 2022-12-28

MORE AT Google

The food was quite good, a bit slow for fast food. There was plenty of seating and the food was fairly standard burger King.

site_logo

Anna . 2022-12-17

MORE AT Google

Food was nice but very expensive 😫

site_logo

john wyatt . 2022-11-24

MORE AT Google

No hot drinks were available when we visited. Food was ok Nothing spectacular to say about this particular restaurant. It always takes forever to be served or it feels like it.

site_logo

Mandy Cooper . 2022-11-17

MORE AT Google

Shocking bad customer service and nearly £18 for 2 basic burger meals!

site_logo

Charlotte Stokes . 2022-11-16

MORE AT Google

Usual Burger King food but it was nice and hot which is always a good sign

site_logo

Mark Johnson . 2022-10-25

MORE AT Google

Absolutely awful service. Avoid!

site_logo

David Tudor . 2022-10-23

MORE AT Google

As Burger Kings go, this one rates better than many. It's annoying as I really quite like a Burger King but so often they are badly run. This one isn't that bad. It was a novelty to find BK crowns on the tables and the bread was fresh (not dry and crumbly). My partner had a chicken legend which she really enjoyed and I had a BK BDCB XL meal which was also good. The only gripe, if you can call it one, was the speed we received our food but the folks were friendly and happy and the food was pretty good. BK isn't gourmet so 5 stars would be a but much but these guys definitely do ok. 👍

site_logo

Iain Nash . 2022-10-22

MORE AT Google

you've just got to love a burger king! Lovely staff.

site_logo

Sue Palmer . 2022-10-19

MORE AT Google

It was fine, staff pleasent, no complaints.

site_logo

Pauline Salt . 2022-10-08

MORE AT Google

Great place to get a meat fix and a good hangover cure maybe!

site_logo

jason inman . 2022-09-19

MORE AT Google

Long wait,staff looked like they did'nt want to be there.

site_logo

Steve Parks . 2022-09-11

MORE AT Google

It's OK if you're stuck for anything else. Nothing wrong with the food, just the time it takes to get it, it's one of the slowest BKs ...no... it's the slowest BK I've ever been to

site_logo

Andy Ford . 2022-09-04

MORE AT Google

Arrived at 3.35pm to be told they are closed so the info provided is incorrect wasting my time 😀

site_logo

Daniel Yates . 2022-08-28

MORE AT Google

I've never had a chicken royale before. I generally have a whopper on the rare occasion I have a burger King visit. I was really unimpressed. It is that awful reconstituted pulpy fake chicken flavour stuff. For £7.99 with (a very small amount of) fries and a coke, I'd at least expect it to be real chicken not chicken foam 🙁.

site_logo

Ian S . 2022-08-27

MORE AT Google

Drove half an hour to get a quick bite with the kids. They decided to close early at 5 instead of 5:30 so refused us service. Nice!

site_logo

Greg Moonshine . 2022-08-12

MORE AT Google

Love Burger King but each different restaurant you go to the you get a different experience had to ask for bbq sauce twice and was looked at like I was being cheeky I mean I would pay for sauce if it was a problem

site_logo

Glen Mayall . 2022-08-10

MORE AT Google

Good value food when you use the app offers . No hot drinks available, as it is claimed the beverage machine is broken ? Must be catching ,as by co incidence , so is the one at the Macclesfield branch.!!!!!

site_logo

Ron Renshaw . 2022-08-03

MORE AT Google

Love burger King! Yes you have to wait but you know the food is the fresh 👑. Think sometimes there should be more staff on, but there are two young lads who are very quick. Chilli cheese balls are the best 😋

site_logo

Lisa Gill . 2022-08-01

MORE AT Google

The food was not good. Chilli cheese bites about the only thing we enjoyed.

site_logo

DrNooky . 2022-07-08

MORE AT Google

Could do with fixing the ice cream machine etc

site_logo

Trevor Simpson . 2022-07-05

MORE AT Google

Went to burger King in freeport. All tables are wonky and unsteady. Didn't have some of the food or drink items that we wanted. A pretty bleak looking establishment. The food was nice though. Sorry burger King, not your usual top billing

site_logo

Helen Chapman . 2022-06-11

MORE AT Google

A bit slow but service was good and staff were busy.

site_logo

Gareth Campbell . 2022-06-08

MORE AT Google

Food was perfect but the service and hygiene standard were absolutely diabolical. I was given the wrong order TWICE. I ordered a plant based burger and was given a meat burger instead. I ordered 2 of those and the girl on the counter working with such a small menu still got it wrong. We eventually got we did order and again it was wrong again. Gave the table a wipe and up came lots of brown dirt. Absolutely disgusting. Makes you wonder what the prep area is like

site_logo

Sonia m . 2022-05-29

MORE AT Google

Tables not cleaned. Bins overflowing.

site_logo

Geoff Grand . 2022-05-26

MORE AT Google

£5.99 for a a double cheeseburger! That's two , 2 inch beef burgers, on a 2 inch bun! Poor staff having to explain the extortionate prices on the daily!

site_logo

Laura Gaggini . 2022-05-22

MORE AT Google

Love it fresh hot and better than mcdonalds

site_logo

mark atkinson . 2022-05-20

MORE AT Google

Too price for what you get chips are nice tho!

site_logo

Weekend Offending . 2022-05-19

MORE AT Google

Was happy with my food service was a bit slow probably because they were busy

site_logo

Mandy Jones . 2022-05-17

MORE AT Google

Not the best, can't believe the difference in what's on the board (pictures)to what you actually get.

site_logo

Eleanor Holstead . 2022-05-15

MORE AT Google

Food was good, not sure about the restaurant. Fairly disorganised even for a fast food restaurant. Bins full, tables not cleared as a result.

site_logo

Gavin Shea . 2022-05-15

MORE AT Google

I can recommend the plant based whopper 👍

site_logo

Simon “DieHardRunner82” Rushton . 2022-05-03

MORE AT Google

Only been in burger King. Once.

site_logo

Brian Pennington . 2022-05-02

MORE AT Google

Really nice, bit slow to serve us but food was ready quick and plenty of space to sit and eat

site_logo

Joshua Moore . 2022-05-02

MORE AT Google

PROs: Friendly staff, quick service, delicious food and ample seating. CONs: None!

site_logo

Will Hancock . 2022-04-27

MORE AT Google

Slow slow slow. Grumpy staff. Cold chips. Over priced.

site_logo

Tracey G . 2022-04-21

MORE AT Google

Visited with the kids during Easter holidays whikst shopping at Affinity. Service was a little slow but it was quite busy and only a couple of staff working. All items I wanted were in stock and the food tasted great. Got a good value meal for myself and 2 kids meals. Seating area could have been cleaner and tidier but like I said it was busy when we visited. Will use again as it's handy when shopping with the kids.

site_logo

Melissa Washington . 2022-04-19

MORE AT Google

AVOID AVOID AVOID. Massively understaffed, I only saw 3 people and this was to deal with all the customers and online orders which was taking one of them away! and I must have witnessed about 7 meals get returned due to them being wrong, in the 20 minutes I stood waiting for my food. And the food was sat there for 10 of those minutes! Avoid this place like the plague if you want good service, staff are way to rushed to care.

site_logo

Herc . 2022-04-14

MORE AT Google

All good food hot did not wait long 😋

site_logo

Barry Garner . 2022-04-13

MORE AT Google

Similary restaurants in West Midlands

restaurant_img
3.5

17 Opinions

location-icon15 King Street
British
outdoor_seating_237963takeaway_237963delivery_237963

Went in the store today .. very fast efficient and very friendly staff ! Very clean , Tidy and organised ! Asked a lady about the Vegi rolls and brought one ! What. Great team in there ! Makes a lovely change ! Well done Kidsgrove Staff ! Will be calling in again very soon .

restaurant_img
3.5

11637 Opinions

location-iconDimsdale Parade W, Wolstanton, Newcastle-under-Lyme, Newcastle ST5 8HS, United Kingdom
outdoor_seating_374516takeaway_374516delivery_374516

Fast service on drive threw. Good staff

restaurant_img
3.5

154 Opinions

location-icon37 High Street
Fast food
outdoor_seating_192528takeaway_192528delivery_192528

Nice & local chippy. Clean friendly and great food. Expensive though. £9.60 for two bags of chips. hit the like button if you appreciate my review and thanks

restaurant_img
3.5

47 Opinions

location-icon4 Market St, Kidsgrove
Indian
outdoor_seating_332611takeaway_332611delivery_332611

Honestly the delivery man was the best part and im sure staff are lovely. Forgot my redbull, offered one next time which was kind but wont be ordering there again. Ordered a burger and chips, genuinely cant explain more to you how horribly dry and rubbery the burger was, chips were cold and stodgy. Not just that, ordered a donut and was met with what tasted like a hard sponge soaked in sugar. Have never had a takeaway as expensive but horrible as that, seems like they make the food at the start of the week and use that🤢

restaurant_img
3.5

157 Opinions

location-icon3 Cambridge Drive
Indian
outdoor_seating_143649takeaway_143649delivery_143649

This place was so good but it burnt