Burger King in Elmbridge

I found a plastic string in my whooper

Food was luke warm and a mess. Chips tasted almost stale like

Food freezing, chips not cooked, burger rubbery Delivery

When i went to store it was pleasnt and the staff was very friendly and their food was so delicious and thier service was so quick.

Staff was friendly and the ambiance was pleasent.

Delivery time kept being changed to later, well over an hour from ordering to delivery. The order eventually arrived by push bike, everything was luke warm at most. Very disappointing

Enjoyed my meal .. vegan royal was spot on!!

Enjoyed my meal staff was helpful

Food quality is just not there for me. It arrived cold. And you could see it is not freshly made

Food taste amazing, and very friendly staff especially helped me making in order the food and using the kiosk.

Restaurant was really very clean and neat and the food tastes good.

Fantastic management by Achyuth

Great service , hot food and friendly staff . I will definitely return there in the future.

Food was not hot, came in paper bag, no foil.

Nice store and looks new, but not a big chip portion. I’ve been to other burger kings and there is much more chips you get but here it does not feel a lot at all no matter if you get small, medium or large.

I did dine in with my family in this store. My experience was very good as their customer service is superb. They are very fast and the staff is helping and friendly. The dining area as well as their kitchen is very clean. I want to suggest people to go in this store for good customer service and also for delicious burgers.

I could see the delivery guy and he went the wrong way,they need to read the sat nav better

I take my grandchildren often. Service is good. They now help me use the app when I order

as always everything we ordered came. Thanks guys 😃

This place is fantastic for fast food and quality food!!

My daughter got food poisoning from here wont be going there again

Quick service and hassle free. Only downer is the price compared to other fast foods, however do prefer the burgers so is worth it

Best food and services. Highly recommended

Food was cold and had to wait an hr for it

food, good, yum in my tum, chips cooked for a change

for once...order was correct and hot

I had a great experience at this restaurant. The staff were incredibly friendly and helpful, and the service was very fast. My order was accurate, and I felt welcome from the moment I walked in. I'll definitely be back!

Lovely customer service from each and every staff, fast and convenient loved it!!!

Friendly team , delicious food and hygienic Would like to visit again’

Drink was completely flat and warm asked for another one and the manger started being rude and I asked to make another drink witch they did and it was warm and flat again asked for a refund and the manger told me to leave the store

Good service highly recommended

Best bk store ever. Friendly staff

Best service ever. Aqsa and Sanjay was great.

Delivery was good, food arrived warm. however was missing part of one of the meals

Best place to had burgers, friendly staff quick service highly recommended

All good, on time, hot and the right order- thanks

Best place ever to have juicy and yummy burger all time my favourite,friendly staff, quick service,

Got what I wanted. Food was fresh and staff was friendly.

Loved my vegan royal , staff are friendly

delivery time was changed 3 times. food arrived cold after ages

I got drinks and chips missing two emals

Food was cold and literally THROWN together. Overly salty and no care or attention. I asked for extra cheese eg a couple of MELTED slices NOT a WHOLE BLOCK of burger cheese. Ruined my meal and I had to throw in the bin. £40 for a waste

Burnt practically inedible food

As burger kings go this one is nice and clean was a nice place to hide from the rain.

chips inedible as stone cold :(

Good Service and food was hot. Staff was friendly and quick.

My food was delivered freezing cold took over 30 mins to do a 10 minute maximum delivery time to my address and then when u complain they say I was wrong I know what cold food taste like and this food was cold

"I had an amazing experience at Burger King! The food was fresh, hot, and delicious, especially the Whopper, which was perfectly grilled. The fries were crispy, and my order was prepared quickly. The staff was friendly and provided great customer service. The restaurant was clean and had a comfortable atmosphere. Highly recommend.

"Burger King never disappoints! The food is always fresh and delicious, especially the Whopper, which is my all-time favorite. The service is fast, and the staff is always friendly. The restaurant is clean, and the prices are great for the quality of food. Highly recommended for burger lovers!"

Very clean restaurant, friendly service

Love the king always better patties than the other chain you know who the jester one

Would not accept a five pound note with a tiny tear in it

Apparently they close early on Wednesdays. Ordered at 9pm and expected delivery was Thursday at half 10am. Obviously couldn’t be bothered to stay open for the next hour.

The burgers are better and bigger than the McDonald's. The food preparation time is 5-10 min...nit quick, but quicker than the McDonald's

doesn't have the volume of advertised burgers in the image, sending small portions in large packets doesn't make it satiating enough to eat, why are food items sold in UK always in small portions, it's a terrible rip off

quite resturant went for lunch food was amazing

I just went into this restaurant In the restaurant staff was very friendly and humble And give orders like very accurate and good supportive

I visit to this place recently, and it was a fantastic experience!, the food was fresh, hot and delicious. The whopper is always my go-to. The staff was friendly, efficient, and ensured everything was perfect. Highly recommended this location for anyone craving a satisfying meal. I”ll definitely be coming back.

Food was very good with the good hospitality.

Enjoyed my meal goog customer service

Filthy and Disgusting staff dont wash hands after coming from toilet will start eating from mcdonalds from now on.

this is the 2nd time chips have been forgotton

food was fine except for the cheesey bacon fries I dont know how they can justify £1.50 worth when you get more cheese in a burger for cheaper

Great service and very friendly team. I didn’t know how to use the machine with screen at the front but I was helped by one of the team there. Thank you

The service in this store is amazing and food is always hot and too quality

Clean and quick. Harkishan at the front was impeccable with his service!

can't fault the restaurant, always good. Awful experience with JE delivery. If you have no drivers in area don't offer the service! your competitors are much more reliable.

Visited a while ago. Food was fresh and staff was very friendly.

The food took ages and the food was cold by the time it arrived. The cold bottle of drink was kept in the same bag as the food which didn't help. The paper bags on the food bag had also become damp.

Staff service is amazing, best burger of them all!

Took an hour and a half and came freezing cold

I ordered my food at 5.37 and it finally arrived at 7.07 absolutely freezing cold!!! Having to reheat all the food due to how cold it is. Absolutely ridiculous

3 attempts to call the restaurant..was told the delivery driver has the order.. when it hasn't.. I was told the food would be redone..again when it hadn't.. the food was cold when it arrived. extremely unhappy

the driver drove around the area for 30 minutes and my food went cold. I even sent the delivery driver instructions on how to get to me and still took 10 minutes. and when he did arrive he acted like no care in the world I even said he was late and he shrugged his shoulders.

The burger was amazing! Now my go to. The chips with bacon and cheese is average, but I prefer to plain chips. Please just give the bottle separate, once out of fridge it gets dripping wet and soaks food.

My experience is shocking he turned up so late and said I’m learning sorry that’s a lot money I’ve just wasted, for you to be learning how to read a map and bring food on a bike so bad

food was burned, this is the second time. horrible costumer service from just eat, refused a compensation 😤

missing chips from one meal and the 2nd meal ordered cheesy chips with bacon barely any cheese or bacon and cold.

I wanted a BBQ burger that means without mayonnaise

great service and food tastes amazing

Best food and great customer service

"Great service ! Delicious food, served fresh, and the staff were super friendly. Highly recommend!"

asked to keep the cold drink seperate from the hot food. they didn't, now my food is cold

Bring me my food u have not gave it to me £20 on nothing

could have been hotter , well cooked though

drink missed from order that I paid extra for

Very good pair of Vegan Whopper Burgers - very tasty and decent indeed. Large fries also very good. Only negative - toilets shut before 9 pm, and no ‘eat-in’ option available, at that time.

The whopper meal was fresh and tasty .

Service was so awful I may never come back to this store The lady clearly had no customer service care at all Handles cashier then straight onto making food with no hand washing

Food was tasty,hot and fresh. This restaurant has a very small seating area so eating in at times may be a problem. Also tables weren't very clean today. Staff helpful and friendly

I’m not happy because I ordered a double whopper with two extra pattys and only received a double whopper meal with one extra patty I’m not happy at all about this

Items missing from a large order- had to get a refund so one person had no meal out of our group. No chance to deliver missing items and not going to reorder and pay delivery again- rubbish service

Fast service and food quality is good

Good food fast service and friendly staff

Good and dedicated staff quality food and the manager sanjaya was very good

When I placed my order I got free 6 nuggets due to the amount I ordered and these were missed off. Food was cold once arrived and one meal was incorrect.

Morning fresh food and quick service

my favorite burger, i love burger king

Didn't Recieve my BBQ Steak house Burger

We ordered this at 18.30 with an original estimated delivery time for 19.05 -19.15 We finally received it at 20.20 I tried calling the store numerous times but it went to an automated response with a full mailbox. Not helpful at all