Burger King in Erewash

I ordered the doritos chilli heatwave King box and then paid extra for the cheesy bacon loaded fries instead of the regular fries. when it was delivered. it says on the receipt and I have been billed for the cheesy bacon loaded fries but I have been given plain fries. I'm very annoyed as I've lost £1.50.

DO NOT ORDER FROM HERE! snotty little kids serving the food , can't even string a sentence together, very very very unhygienic!!!

great customer service from Deon he was very friendly and polite. A lot better than my last experience with fast food employees

Just been through the drive through and dion was our server. Absolutely sound guy, our food was piping hot and everything was correct. Super friendly service and would 100% recommend. Legend.

I can in this evening and ordered a pretty large order and I was served by deon he was very upbeat and polite doring my time in the restaurant.

Ordered at 6pm arrived at 8.45pm All food was cold and inedible total waste of money and disappointing

Rachel was fantastic and great food

I was served by jess and she helped me with the kiosk because I didn't know what I was doing. Great food also

The food was nice and fresh, the tables were all clean, Rachel served us and was really helpful and patient with my daughter who couldn’t make her mind up what she wanted

food was cold and some chicken fries were missing

Served by paul brilliant manners & so well spoken & delivered our food to the table great member if staff

The bun was horrible and it didn’t taste good would never have one of those again.

Delivery driver was nice food was hot and delish good experience all round

Friendly staff at the drive through window A young man named Deon was helpfull and very polite (had a chat with him whilst my food was being cooked) great guy !!!!

Great food and service Paul’s the man couldn’t have better energy for customers and great with the kids too

Nice clean place to pop in for a snack 😋

Late as took over 45 mins to come

The food was lukewarm at best. The fries whilst tasting fine looked and felt like they'd been sat for a while.

I’ve ordered from here twice (Uber eats) me and my sister got a beef burger, both cold. Today I ordered the smoky chimichurri CHICKEN burger, there was no chicken in the burger, just beef. The onion rings aren’t great either, tastes like they were left in the fryer over night tbh and all the food was cold. I can’t even call the burger king because “this number isn’t recognised, and the refund I’m getting is about 5 pounds despite what should have been my burger, was 8.99. Definitely wouldn’t recommend ordering from here

Items were missing from the order, driver said that’s what he got from the restaurant and I refused the order. However, on the app or says it was delivered. So couldn’t be more disappointed

Welcoming service from friendly staff Paul 👍🏻

Clean tables, friendly staff. Order on point and Paul’s customer service was amazing!

No drinks came with the order! By the time we noticed he’d gone

impatiently banged on the door, then the bottles of pop were thrust towards me and dropped on the floor while being demanded at for the code. The fries were cold and rubbery.

Went to this BK twice last week and on both occasions the food was hot and the burger's were well put together with care and actually looked like the menu pictures 👍

delivery perfect. quality great too but too little compared to other similar competitors.

half the food missing no way of getting hold of the company

Food arrived over an hour late, stone cold with items missing. Rude delivery driver

i didn’t get my cookie dough ice cream in my order.

bad service, unable to deliver whole ordered stuff, when you receive the order, we are missing things, never order from them again, zero stars.

Great food! Amazing customer service

Great food. Perfect service and so friendly. Thank you to the staff member Lewis.

boys and girls get your buts down here to this Burger King this place is so amazing so friendly talkative, and very lovely , food was a 10/10 made my Lewis . My gf messed up on her order but they quickly corrected that for her so they care about the customer I highly recommend the drink section . Because if your a mad man like me mixing your drink with about 20 different flavours this is the place for you Michael and Rachel greeted me with good customer service thank you Burger King deffo coming back here

Great customer service would recommend

The Angus burger is pretty good... When compared with other flat tasting burgers from other joints it's worth another visit. But no shakes 🤔🧐😯

I regularly get double cheeseburgers from this BK and the staff are always great and very helpful

food was lovely however the large fries ,hmmm. arrived in little paper bags.

Didn't include Aberdeen Angus burger which I paid extra for. 3 burger meal with one burger and a kids cheeseburger what a joke!

No delivery was made for this order!! Where is my food!!!!!!! Not even the phone number for the restaurant works!!... i want a refund! Now! Thanks!

Update: visited recently and the closing time was 10 pm on the day I visited (Tuesday). Unfortunately this restaurant closes at 9:30 pm, which forced a trip to McDonald's on my first visit. They variety of BK burgers is always much better than other chain fast food places though. Very tight entrance for the drive through, so best for passenger vehicles only. Had to pull forward and wait in the car park for my last meal.

Food was great piping hot. Staff was not very attentive while order was in store. Staff were to busy doing just eat orders and the place inside was dirt..had to wait for online orders so the place isnt fastfood

My daughter made the order and was a treat for her and the order didn’t include her burger but it was ticked off on the receipt. Livid!

Always reliable on the lunch breaks and great people.

all good apart from Hollumi fries were missing from the order

Poor service, they missed one of the burgers so I had nothing to eat The other one had rocket on of which we asked not too What a poor show

I ordered a plant based whooper and vegan royale, they sent me a meat whopper and chicken royale, I always order from here so I'm very very disappointed and don't see how this could've been a mistake.

hot food, lovely service! Thank You

Ordered onion rings and got chicken nuggets. Not the first time items on my order have been wrong. Annoyed.

2nd order now and both times all items have arrived, well presented and tasting good

Amazing food and great delivery service.

Burgers were tasty and neatly prepared, unlike McDonald’s whose burgers look like they have been thrown together, then wrapped by a four year old, then thrown into the bag. Chips were lovely too.

no dips came with the box sharer meal. the chicken strip like things were awful. tasted like they were covered in wotsits. everything else was lovely

buns fell apart, too much mayo.

Absolutely amazing as ever! Thank You! 5******

Fantastic and excellent service. I’d recommend everyone go there

asked for no pickles. why was there pickles? hope you read this review ok :)

9 minutes after the store opened, they had cooked my meal and the delivery person had delivered it at my home over a mile away. Still hot, with crispy chips. Thanks.

Food is absolutely dreadful! Burger’s were smaller than McDonald’s. Buns were stale. Wouldn’t give it to my dog!

tried calling and the contact number doesn't work. food cold.

Every single table dirty even though three was no single customer. Staff playing loud music in the back that was mixing with the music in dining room. We have been there 15min and all staff been outside having cigarette. Smelly and dirty toilets.

Asked for no mat and lid for cheese. Came with may no cheese. Can’t eat it now as I don’t like mayo

All the staff are first class ant / Chris /Graeme/Christina and ellia /kyle there all very friendly would do anything to try and make you experience the best burger king in nottingham allways give 100 % all the time would have no problems to tell pepole to go there rather than lady bay as to your treated with staff as to whom do not know as to treat there customers correctly first class service

Staff really friendly and helpful... the service can be abit slow sometimes and have to wait 5 - 10 minutes in carpark for food... other than that it's good 👍

First time I've used Just Eat, or Burger King online. Very pleased: 1. Just Eat allows Pay Pal payments, so my card is not on new databases. I value this; 2. Ordering page easy to use; 3. Really good being able to follow delivery guy online; 4. Delivery guy was very fast. 5. Burger great, thanks.

Friendly staff and fast service!

Food was nice but they need a cleaner as the floor and tables were filthy with crumbs and food this would greatly improve the place

Absolutely beats a tasteless MacDonalds every time. Lovely crispy hot chips and burgers No soggy offerings here 😊

Really nice burger on a road trip. Better than expected from a BK to be honest.

Stone cold food and barely any chips - ordered a large meal

Years since I've eaten at BK.. the food was great. The burger was constructed with care and attention and stayed complete whilst eating. Great staff and service. Wonderful

Really grim. All the tables were dirty or hadn't been cleared. Staff not really paying much attention, felt a bit unsafe

First time sitting In here on way home after a long day starving hungry decided to stop and eat food was so hot I accidentally burt myself because I was so desperate to eat it... never really had a bad meal at burger King but for some reason it just tasted better than usual... drinks options are fantastic too and so is the service the only things that go against burger King in general is the prices so its an occasional treat for us and also no milkshakes or desserts and after eating such a lovely meal I was craving something sweet also on a side note not a lot of options for kids although the kids burgers are incredible

Where do I start with this masterpiece of a restaurant. It must be up there with some of the world monuments such as the great wall of China, the grand canyon and the great barrier reef. The customer service here is second to non and really make it a fine dining experience. Gordan Ramsey would be proud of the burgers cooked at this establishment, Five stars (p.s Micheal and Kay were very polite, cooperative and wonderful people.)

Burgers was dry need a new supplier for the buns and on my burger I had fried onions as well as chopped onion didn’t taste right

Honestly... staff moaning to each other, doors being slammed, waited ages for food in my car and when i got home my ben and gerrys ice cream i paid for was not in the bag! No receipt in bag so no proof of purchase! Burger king its not good 😐

Came in today for lunch the staff Micheal and Rachel were both lovely and the food was great it's nice to see staff acting in this way

Fantastic staff here always willing to go that extra mile for customers and always service with a smile

Was missing a large fries off my order

food was just warm when it arrived a d the driver only had Lidl freezer bag not a proper bag to keep food warm

All ordered food correctly delivered and great food

Food was cold and bread fell to bits

Always the best service by the staff here 👏

delivery driver was rude and didn't end up delivering my food... feeling kinda hangry

Second time buying from this place. And the whole correct order in place was delivered. It’s so amazing when that happens. It’s makes you want to order again from them next time. Keep up with the good work.

I experienced missed food items that I had ordered and paid for but I didn’t receive them. First time using this place

How you can charge £40 for the meal I just received is beyond me. Chips are stale and you put cold drinks in the same bag as hot food and expect the food to be hot when it reaches me. You lot need some retraining. Wasters.

really hot and got anything we ordered thank you

I come into the branch for lunch often from work, food is always lovely, friendly helpful staff, always a nice experience!

Cracking food time Nice and hot Michael was brill on counter 10/10 scran again

Excellent food not to long a wait very pleasant staff especially the young man will who served us was nice to get to a drive through and have someone that just seemed happy to be there

Not had a Burger King for a long time, it was tasty and fresh 😀🍔

They missed a Double Whopper off a 2 burger delivery order via JustEat and the phone number doesn't work to contact them!

You missed e Double Whopper from the order!

Didn’t get one of my burgers !

Good hot food made to order Staff are very welcoming Clean restaurant Not busy at all which is good for quick service when in a hurry

One of the best BK's in Nottingham great service and super helpful, foods so much better then other fast food places, my Kids love this place thank you

Ordered a family meal Missing cheese bites :( .. not happy!

order was delivered over 30minutes late. food was cold and no apologies for delay. Terrible service tonight.

chips were awful! quite dry and very overcooked

the chips where very salty and the loaded chips there was hardly any cheese sauce on them, definitely not worth the price disappointing and will not be ordering from there again.