Based on 5.149 opinions finded in 4 websites
Based on 5.149 opinions finded in 4 websites
Nº 537 in 657 in North Lanarkshire
Opinions
I was met by a very lovely member of staff that just put a smile on my face. Their name may have been Jo but im unsure. The cool person with long blondish hair! You put a smile on my face, you're such a kind soul and you're fab at your job!! My food order was correct and all staff ensured I had everything I ordered. Once again, thank you!
Malissa Newton . 2025-05-27
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Missing kids drinks and toys! Very disappointed!!!😡😡😡
Joseph Erwin Flores . 2025-05-21
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Such a clean friendly burger king and the food was 10 out of 10 definitely be back to the burger king in cumbernauld 😃
Jennifer Struzik . 2025-05-06
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Overall a lovely clean shop, friendly staff especially A girl called Ashley who was very helpful, would recommend
Angela Gallacher . 2025-05-06
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Was in today getting food and the service I got from Ashley was top class food was cooked good and all the staff ad smiles on there face good to see
John Lochrane . 2025-05-06
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Great Burger King Location. Staff were super helpful and friendly
Marc McGregor . 2025-05-05
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Decided on a BK tonight for a chance, couldn’t fault it. By far the best fast food we have had in a while.
Natalie Miles . 2025-05-04
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Always enjoy a BK. Good offers on the app. 2 for £11 on whoppers. Staff all pleasant. Was asked to fill out review by jo.
Neil . 2025-04-29
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Great service and very helpful staff I,asked for from Jo to use a qr code & to get stuff taken off my order also just food out that they do non carbonated juice. Thanks Jo
Sharon jane McQuade . 2025-04-21
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Sat in with my son and nephews, Jo couldn't have been more patient or helpful! Come over to check on us and chat with the kids, also brought the kids some crowns. Great service!
Zoe Brown . 2025-04-19
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The best location of burger king I've been to in the UK. Fun music at a nice volume. Super clean. Staff so lovely and helpful especially Jo. What a sweetheart. Food was quick and tasty and what you'd expect from a burger king. We drive 20 mins out of the way to come to this location instead of another that's closer to us.
Britney Stewart . 2025-04-18
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Food arrived on time, was warm and tasty!
Marco . 2025-04-08
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Best scran av ever munched Dylan would’ve loved it
Jamie . 2025-04-07
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Items missing food incorrectly prepared
James . 2025-04-04
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The food 🍱 so so good 😊 we will be definitely ordering food again 😊
Carolyn . 2025-04-04
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food cold and large drinks half full!!? someone contact me
Ashleen . 2025-04-04
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Good service the staff are polite and helpful the food was nice and fresh U got a car park out side and a bit to sit out side
Begbie bhoy . 2025-04-01
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Poor to say the worst food was cold straight in the bin I want my money back in full
Dean . 2025-03-29
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Drive thru was quick and friendly! Food was affordable and tasty!
Anna Riley . 2025-03-27
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Was freezing cold and took ages i would like atleast half my money back £30 is a joke fir 2 cold burgers and chips
Bradley . 2025-03-27
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drinks missing from both meals and free bites missing. paid extra for frozen drink not happy
Elizabeth . 2025-03-23
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Great place to eat, friendly staff and always quick and accurate with their orders!
Darius Gillies . 2025-03-20
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peppercorn aberdeen angus burger. yummy!!!! thank you BK CNAULD, v happy
William . 2025-03-19
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Come here about once a week and is always a pleasant and helpful service as I mainly pay cash, would come back anytime
LM8919 . 2025-03-18
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Perfect! Super delicious and still hot 👍
Jenna . 2025-03-17
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Leanne served me on drive thru, was dead nice and pleasant - had a few questions about the menu which she really helped with
Jordan Hunter . 2025-03-16
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Delivery driver was friendly and professional. Food was good with the exception of the fries which are described as “drenched” in cheese sauce when actually there was a tiny drizzle of cheese sauce.
Lauren . 2025-03-15
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Excellent service from JO, service with a 😃
graeme harley . 2025-03-15
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Driver might have been on time but my food was colder than my freezer what happened not on and unacceptable
James . 2025-03-13
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some items missing, seems to be a thing on just-eat
Craig . 2025-03-10
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I ordered a sharer chilli cheese bites. Recieved a box full of cold onion rings. I raised the complaint at the time and got no reply. I had to re-order
Andrea . 2025-03-07
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food was cold on arrival, went in the bin 😔 delivered on time though, driver was lovely
Joanne . 2025-03-07
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Had some trouble with the self service kiosk, but Jo helped us out and sorted it with no trouble at all.
Karen Carty . 2025-03-05
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Great customer service and food staff are so helpful and freindly!!!
erin logan . 2025-03-04
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Staff are always so polite and friendly to my daughter and me when we go through the drive in after school
Jennifer Cutler . 2025-03-03
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Friendly and attentive staff always try their hardest to deliver a great customer experience. I've always found my orders to be both accurate and fresh. The branch is probably getting due for a refurbishment, as exterior lighting is often out. Internally, the recent addition of self service kiosks has left some tables rather hemmed in. These are often used by home delivery drivers, so no huge issue. Beware of parking "nose-in" as the spaces slope quite steeply. This can result in front bumpers scraping the pavement if you aren't careful. Reversing is a safer option here.
Garry Whiting . 2025-03-01
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did not receive bottle of juice with meal
Stephen . 2025-03-01
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I was missing 2 whopper meals and the rest was cold
Gareth . 2025-03-01
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They forgot my drink and burger that was worth £18
Kevin . 2025-02-27
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Our server Jo always greets us with a smile and goes the extra mile to make sure our food is perfect for us. My son has autism and he is very particular. Thanks Jo :)
Fiona Michie . 2025-02-26
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As usual wrong items some missing
Stephen . 2025-02-26
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Order almost completely wrong and cold
Margaret . 2025-02-26
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The place is always very clean. The staff are so friendly and helpful. Love this Burger King
Poppy Tatty . 2025-02-25
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Took our almost 3 year old granddaughter for the first time and she loved it. Food was good and the staff were super friendly in particular Jo who was helpful and patient and an asset to your business ...we will definitely be back. Thank you.
June Kirkwood . 2025-02-25
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£5 meal deal is absolutely brilliant. Place was quite and clean.
leanne Park . 2025-02-23
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Fast & efficient delivery. Very happy thank you
Erin . 2025-02-23
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I stopped at the drive thru this afternoon after driving for ages and Jo who served me was an absolute delight. They made my complete day just by being lovely, friendly and funny!
Kirsty Roe . 2025-02-22
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Food arrived in the middle of the original delivery window and was warm and edible. they missed the spicy mayo off the delivery, but that was the only issue
Neil . 2025-02-21
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My drink cup was half full and my food was cold.
Margaret . 2025-02-21
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delivey was quick but food was not good. burgers were fine but chips and onion rings were freezing cold.
David . 2025-02-21
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Always somewhere I feel safe and happy to sit myself and enjoy the food
karon mckay . 2025-02-12
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driver on multi drop delivery so arrived cold.. cheesy chips rubbery so binned, drink not chilled and burger was just ok..nothing special..
Geo . 2025-02-09
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Food was cold as driver had delivered to another house. App kept saying preparing food for an hour then it suddenly jumped to a different address.
Sarah . 2025-02-08
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Wrong order no drinks where delivered and long wait
Ion . 2025-02-08
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love this store always fast food and warm and nothing is to much Trouble thanks guys!
Davie Friel . 2025-02-08
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order was fine just it was not in the orange bags to keep items warm
Stephen . 2025-02-06
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Whopper was missing , and the 2 small chips
Calum . 2025-02-03
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Enjoyable first time I’ve tried it
Vanessa . 2025-02-02
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Driver gave me wrong order and told me to contact just eat for a refund however I will not be refunded the 5 pound delivery charge
Kevin . 2025-02-02
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Many missing items, absolutely shocking honestly.
Stephen . 2025-02-01
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half box off chips what could yous not be bothered frying more chips bang out of order not amused
William . 2025-01-31
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Ordered at 18:50 restaurant kept sliding delivery time later. They then marked it as delivered at 21:40 but it’s 21:20 and it’s not been delivered at all. Did not get my order fulfilled. Really unhappy.
Erin . 2025-01-31
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The Delivery wasn't delivered it is elsewhere
Gary . 2025-01-31
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My order never arrived and the app says it was delivered so it must have been stolen by the driver as I never recieved my food. I'm absolutely raging.
Darren . 2025-01-31
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Order burger with no rocket as allergic and there was rocket on the burger, ordered Diet Coke and got Coke Zero which I do not like.
Hazel . 2025-01-31
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Ordered a bacon double Xl got chips and a burger with no bun cheese or bacon 🤯
David . 2025-01-31
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Food was cold didn’t come directly from the shop
Lynsey . 2025-01-30
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I forgot Burger King did coffee. I won't forget again as it gave 'proper ' coffee shops a run for their money.
David Snedden . 2025-01-28
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Drive through - you always know you’re going to get the correct order when you hear Jo’s voice. They are the calmest person, always patient and never rushes you even if they have a queue. They make takeaway so easy. Every fast food place should have a Jo
Anne Skelton . 2025-01-26
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Food market as delivered, I do not have it. Not restaurants fault. Is an error by Just Eat.
Jamie . 2025-01-26
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I ordered 20 chilli cheese bites, and they didnt arrive. I didnt have anything for lunch and all im getting is the option to refund, but nowhere was it an option to get the chilli cheese bites delivered. This is a disgrace!
Amanda . 2025-01-26
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Took like an hour to come but the food was hot
Imogen . 2025-01-26
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Was in today, service was spot on . Food was hot and fresh and the place was very clean . Well done bk cumbernauld
Claire Mcbride . 2025-01-26
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Was served by Linda on front counter. She gave me lovely service as I couldn't get the kiosk to work and made sure my fries were no salt. Thanks bk cumbernauld
Lisa Lee . 2025-01-26
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Popped in today for wee change as we are normally McDonald’s fans… food was freshly made and absolutely delicious… staff where all busy working away.. definitely be back , and McDonald’s will be our second choice in future!
Ion Kerr . 2025-01-26
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my order was ok but this is the 3rd time il paid extra to get bacon on burger and not got it
Elizabeth . 2025-01-25
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I order it 18.05 but the food was supposed to come at 18.35 didn’t arrive until 19.40 I had to wait over an hour for it to arrive and that was for my children dinner they were starving i want a re fund for the delivery fee the food was also cold
Jessica . 2025-01-25
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Driver got hit by a rogue bin still managed to deliver, deserves a raise 🙏💪😂
Stephen . 2025-01-24
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was tracking my order when it was delivered,yet it said orde is being processed
Stephen . 2025-01-23
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Won't be back, I felt physically sick, man serving me with a bra on. Nice and polite, but I can't help how I felt.
Steven Brown . 2025-01-22
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Driver was very pleasant and food was tasty
Rachel . 2025-01-21
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First time missing items from BK the most expensive items missing 😭😩priceless got to be just eat
Susan . 2025-01-20
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Food cold cheese bites missing cheap chips also cold
Scott . 2025-01-17
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Lovely staff..always clean quick service
shirley . 2025-01-17
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I did not receive my order. It said it was delivered at 1.05am but Burger King shuts at 11pm. It couldn’t have been delivered
Kris . 2025-01-14
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Stafff were very helpful, food was fast and hot. Would highly recommend
Mark Thomson . 2025-01-12
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The woman was so friendly and kind
Jay . 2025-01-11
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burger wasn't great, didn't have much taste and it was tiny for a "double" bacon cheeseburger. got more enjoyment out of the chips of I'm honest
Ryan . 2025-01-10
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Waited too long, guy got lost and food was freezing
Charlene . 2025-01-10
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Food cold. App said driver was at restaurant 6.25 . Just eat delivery receipt attached to delivery had 6.31 delivery time. Food arrived 20 mins later. Not good enough. If this is because of multiple deliveries obviously my food was always going to be cold…. Needing a re-think on your deliveries just-eat.!!!
Susan . 2025-01-04
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Was later than estimated but food was still warm which was good
Gary . 2025-01-02
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Never delivered! Still waiting?? I want refunded asap
Jan . 2024-12-23
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food was hot, order was complete and delivered on time. no complaints.
Petra . 2024-12-22
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Great customer service, staff brilliant as always
Gary Boslem . 2024-12-21
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Great staff, place was spotless, food was delicious and served fast
Mackenzie Davies . 2024-12-21
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Friendly staff and fresh food. My regular Burger King because of this
Martin Shields . 2024-12-21
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Staff are lovely in this branch, never had a problem here and would choose this branch over others
Caroline Reilly . 2024-12-21
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Food here is great and so is the service, if you’re looking for fresh food at great quality, this is the Burger King for you
K I21 . 2024-12-20
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Food was great. Just a shame it took an 1 hour and 30 minutes to actually arrive.
Samantha . 2024-12-16
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The completely wrong order. Not one item was correct. I've had someone else's cheaper delivery and I cannot phone the restaurant and they refuse to answer. Terrible. we don't even like the food they did deliver.
Colin . 2024-12-15
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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20 Opinions
Nice cafe nice staff food was decent aswell Will get pics on next visit ordered poached eggs