Burger King in Eastbourne

They attended to me very well in a professional way. The Bangalore guy he is very good behavior. All I liked

Get the food order wrong pretty much every time. Constant adding cheese to burgers when we didn't want it. Not happy

Got an extra chicken nugget, although the food was not hot but it was nice

delivery driver made me go down from top floor flats to get the order from him, theres a reason we ask for delivery

I loved in eating in burger king today, it would have been nice apart from it was full of screaming kids, there should be a couple hours in the day where its child free, that would make it so much more enjoyable

Ordered food and was informed of a max 35 minutes wait . Ended up being nearly 1 and a half hours . Inexcusable. Delivery guy was apologetic and explained that there was at least 10 delivery guys waiting for the orders and only 2 members of staff . Not happy . Well done Burger King , you’ve lost a customer

Bengali guy is the nicest ever lovely shop lovely people excellent service

Staff all communicating in own languages with eachother made me feel unwelcome. Nobody seems to know what theybare doing in the place. Mobile phones seen being used around the handling of food. Did not feel as if the place should be functional at all. Would not recommend anyone to go in there at all dull atmosphere no music appalling customer service honestly feel like money would be better spent on making the food at home.

freezing cold food. soggy. chewy. thrown away. requested a refund.

long time waiting,cold food and items missing. unacceptable

late and cold when it got here. had to heat it up in the air fryer, removed the whole point of having it delivered

Very nice food very happy would definitely order from here again

absolutely shocking. total wrong order. not happy at all. I got someone else's order from uber eats and I ordered of just eat

Thank you to the cook staff and the delivery driver for making and bringing us our comfort food on such a horrid rainy day! Fast food delivered can't be sizzling hot but you did a great job considering the limitations! We very much appreciate it!

missing 24 pound of chicken burgers

Great tasty food as usual & delivered early

This is better than mc donalds, definitely be ordering again :)

Sent wrong nugget want chicken nuggets not chilli ones

Ordered chicken nuggets but no nuggets arrived. Instead an extra portion of fries arrived. When I called the restaurant, the store manager denied he had failed to pack the nuggets when they clearly had not arrived.

delivery took awhile but that was probably down to the kitchen, delivery driver was a stunner

Absolutely disgusting behaviour. Ordered a takeaway through Just eats and they didn't deliver the burger when I rang Burger king the guy told me to drive 30 minutes to come and get it. No explanation why they forgot it, no refund either. Won't ever order from here again.

Had to wait ten minutes for my meal. The staff were so slow you could see grass growing quicker. My Sprite tasted of soda water instead of lemon as it should have. Won't be rushing back.

2x portions of onion rings missing, rang restaurant but unable to understand a word that was being said!!!!

It was very fresh and hot best I've had before and the chips were freshly cooked nice meal.

Food was cold upon delivery and missing 2 burgers, rang the restaurant to complain and was told to contact just eat. Certainly won’t be ordering from this restaurant again

The place was a mess so much rubbish everywhere all on the floor and tables and the food was not good the chips where frozen cold and wet and soggy and the burger was so dry and was tasteless the only thing that was good was the lettuce and tomato

The worst place in Eastbourne to buy a burger They always serve you the wrong burger

Missing large chips and onion rings

I visited when this place first opened and it has come a long way. The food is hot and tasty, the staff are kind and helpful but the atmosphere needs some work, with no music it feels like I'm eating in a library. A little music goes long way.

Awful. driver was ok but food was late and stone cold. shouldn't have bothered :(

very polite and friendly delivery driver

very pleased brilliant service

he was so lovely and kind when delivering

disgraceful missing loads a food

Piping hot food as nearly all the time, delivery driver was a hottie too and I wish I could tip the driver after the food was ordered but I can’t :/

Had food with cold items together so everything was cold and ice cream melted

absolutely horrendous, missing coke, chips stale and burger cold would choose zero stars if it allowed

Awesome, all round.. Thank you.

Cold soggy chips and they left out my vegan burger. There were only 2 burgers in the order so I don’t know why it was such a struggle to get it right. Don’t waste your money or time!

The food was cold, where they put the drink in the same bag as the food everything was soggy. Went straight into the bin thank you. Burger King.

Order was missing one box of onion rings and one box of chips. One of the burgers was also missing some of its toppings.

Rubbish delivery I ordered burger king and recived order from subway 😑 Shannon enjoy my burger I got your chicken tikka wrap

Order never arrived. Didn’t get my food. Burger King no help & still waiting for my refund. Am absolutely disgusted by the service by Burger King this is the third time there have screwed up my order.

Food cold & no BBQ Sauce. Second time something has been missing from my order. Not at all impressed by the service

Burger King great as always, unfortunately it was cold!

Cold. Late and the driver delivered it to a neighbour.

I ordered the food, waited for an hour and a half, rang the store many times, apparently they were never trained to answer the phone, the food is marked as delivered and I've got nothing. Utterly useless and cheers for wasting not only my time but £19 of my money.

I order 2 burger a large fries and some dip when I got the food only got one burger half the fries looked to have been eaten and no dip I spent money to get what I payed for when I said to staff half my order is missing they said we’re busy right now there was only one other person in the queue looking in the back from the counter half the staff were talking to each other not doing any work disappointing service how is this place still open

order was missing two porstions of chips. After ringing and telling them, they told me u had to go to the store myself to pick them up which I can do as I don't drive thats the whole reason I ordered and dint go there myself!

Well for a start the guy came with his bag open so my food was just warm also I wanted a diet coke and got a fanta orange instead so not happy.

They nearly delivered it to the wrong house but then came to mine

Food from Burger King as always was great, I love Burger King. The delivery was shocking, clearly didn’t know his way around my town and didn’t look at my address properly. Phoned me up but the fella could hardly speak a word of English and couldn’t tell me where he was so I could direct him. Food was practically cold. From someone who used to do food deliveries in my town, I’d say he was shockingly poor!

The food was fresh and very tasty. It’s a long time since we had takeaway and we are delighted we chose Burger King, Eastbourne. We will definitely order from them again. Highly recommend.

Top quality take out food. Gourmet burger is awesome. My entire order today was cooked to perfection and arrived hot. The way Burger King pack their food is so much better than the competition… As is the flavour of all the items that I’ve ordered from them recently. Thank you.

It was a nice meal but arrived cold and had to heat it up.

Awesome food. Awesome delivery .. Thank you.

I am a regular customer at Burger King Eastbourne. The staff are amazing and really helpful, kind and lovely. But lately I have noticed there is a new manager in the branch and all he seems to do is walk around with his headphones in whilst on his mobile. I have also witnessed his behaviour towards the staff. This behaviour really upsets me as the staff, as I’ve said, are so lovely! I’m surprised this branch has any members of staff left as if it were me..I would have walked!!! I would never let anyone talk to me in that manner, least of all another member of staff!!

Food delivered hot, well packaged and tasty ingredients

The order was sent missing 6 onion rings and a Large Fries. I tried to call the restaurant but nobody answered the phone.

Absolutely rubbish ,been in here a couple of years ago and it was great,don't know what has happened ,the service was terrible,except for the paying part !and the food was absolutely tasteless and nothing at all resembling a real burger ,even tried to charge 40p for a sauce that was always free ,I spent over £20 on two burgers and drinks and felt utterly cheated ,couldn't even bother complaining because it would of just made me feel worse !!! Seriously needs to be sorted out

Hamburger was missing rubbish service and the restaurant doesn’t answer the phone

Filthy, not a single clean table and it was quiet, no excuse. Staff were way to busy to clean or serve customers, because they were chatting and giving away free food to their friends and family. Burgers were cold, chips tepid and general state of the place horrendous. It was a quite time of day, so no excuse. They managed to clean one table for their mates, left the rest of us to clean our own tables. An older female customer asked a staff member to clean a raised bench for her family. The staff member with one hand in her pocket, unsmiling, unhelpful person flounced off for a filthy cloth and half heartily wiped the bench down, leaving the rest of the tables, floors and counters in a disgusting state. The floors had not been cleaned in the last decade. It's a disgrace, avoid at all costs.

My tiny burger was cold, the bun was dry and felt stale, the small fizzy drink was shockingly expensive. Overall, the food was unpleasant and extremely overpriced. Probably my last visit to a Burger King - only went in there because I was with friends who wanted a meal there. Theirs was just as disappointing.

unfortunately we only received one burger instead of 2

why does your delivery driver keep leaving our order next door our door number is very easy to see I dont understand this as its happening lots of times

The food is your standard burger king, average fast food - no complaints there. But this place is genuinely filthy, tables smeared with ketchup, chips everywhere, rude staff that look gormless and oblivious when you ask for a table to be cleaned, you just get a shrug and a baffled look.

Didn’t provide the drink I purchased, food was cold and looked like it had been put together terribly.

I order 2 double whooper instead of this i recive 2 chicken Royal !!!

No music no atmosphere staff more interested in talking on speakerphone. Only 2 customers in the shop at 8pm on a Wednesday night

If I could give less than one star I would - one staff member serving, cold food and flat coke - to top it off a 20 min wait for the privilege when it wasn’t even that busy. Absolute shambles

Chilli cheese bites, chicken sandwich the long way w/ cheese, bacon, and pickles

First time going to this Burger King and it will be the last. Half the order kiosks weren't working, all the high value items were available but they couldn't do the basic ham or cheeseburgers??? Once the order was placed they said they had no ice for one of the drinks but they would happily swap it for a cheaper drink at no extra cost. Ordered a 5 piece dorito fries box, staff twice said they were being made. Food handed over and then someone brought down the dorito fries box after. Also had a weird vibe whilst there, hard to explain just didn't feel comfortable.

Don't think I can eat McDonalds again BK is smashing it and the one in town is 5/5 for delivery, food and service 👊🙌

Paid for bacon not cheese....dairy allergy. Got cheese not bacon. The rest of the meal was good.

If there was anything less than one star I would give that, staff impacts greatly on the customer experience, such a mismanagement, not just with us but with other four orders, missing items, order not complete, dirty tables and cold patty! On asking if anyone can correctly give us what we ordered, we were rudely told by the staff that they're very busy. In full honesty, McD is the craziest busy I have seen but here not at all busy, maybe increasing staffing level and train your staff for better costumers experience.

Got different food than we ordered. The guys Didn't respond for the complaint also. The till lady was also swearing at customers. Happened on 23rd march. Not very good customer experience.

Walked in at 19:50 there was only 1 customer sat at a table. Greeted by someone who gave the impression I was a hinderance. He served my mate and left me waiting. By the time he came back to serve me I’d lost interest. Personally I would have taken both orders, but what do I know. Saturday night and dead for a reason.

Most filthiest dining area in town award 🏆goes to this one

was ordered for 6.30,came at 7.00. was hot,very tasty. Worth the wait

Great staff, clean and tidy restaurant. Food was hot. Would recommend this restaurant to anyone.

Had vegan royale at this restaurant was so nice. Staff were extremely friendly too. Will be coming back here again 100%.

Food was delivered on time but it was luke warm so I'm guessing it wasn't freshly cooked.

Surly staff, food thrown together and not very hot, and (understandably) there were very few customers in the restaurant.

This is the 2nd time here, 1st time my meal was luke warm, so binned most of it, went again incase it was just 1 bad experience but it was not, 2nd time they had no burgers( burger king) lol, so opted for chicken royale which had so much mayo it slipped out the bun, was only warm and had no taste, i got no chips even though it was a meal, my extra was onion rings, which were dry and seemed like they were warmed up from the night before, my coffee was tasteless, staff were to busy talking to pay attention to the order and even gave it in a take away bag, I repeated i wanted to dine inside, she smiled and nodded and went into the back part of the kitchen. Customer service was awful, no wonder it was empty.

Great service and good staffs.. The food was freshly cooked and tasty.

Took over 15 mins to complete a 2 meal take away

Food was cold when it arrived. Driver hardly spoke any English and complained about being unable to find the property. Driver was very rude to myself because I was unable to walk to the end of my alleyway to pick up my order due to chronic pain 😢.

I’ve been a big fan of this restaurant until I visited this evening and was met by a rude, Obnoxious Asian gentleman who advised me the restaurant had already shut at 21:15? I’ve dined here on several occasions and am well aware they’re open until 22:00. He said he should be able to do us some food for takeaway. We are in the middle of Eastbourne town centre; it’s 2 degrees Celsius outside, I can’t understand why we weren’t allowed to join the countless other diners present in the restaurant? Certainly won’t be returning, £30 odd quid BK will never see again.

When we eventually got the food it was cold. It was just in the Burger King bag snd ice cream and drinks were in the same bag so the food was cold and had been put in the bin. The worst service I have had from this app.

top marks early and del man very ?

driver went to wrong address, cold food. Disgusting

burgers were squashed chips were cold threw them in bin and cooked my own chili bites were cold and very chewy worst burgers I've had

I had a problem with the app and the staff were very helpful. The food was hot and tasty.

Love the food . burger is fresh cooked .nice always helps me makes me feel free too really welcome . credit thanks all the guys who are working there they’re great as well.. All over I’m happy to visiting Burger King all the time

The food was delicious and fresh The lady who served us was very understanding with our order as we are very fussy :) thank you

Quick service. Food hot. Highly recommended

5 star service, nice and tasty food Clean place 100% recommend

Good services! Quality food! Good staff!Friendly staff! Everything in time and quality!

woop woop I git it early and I can't belive I got check my mess u re me for but nog other ???????

Thank you so much for the order we appreciate it