Burger King in Eastbourne

Excellent food. Warm and on time. Burger King food quality and presentation is infinitely better than the rest. Thank you.

Finally nice and hot made up, thank you ☺️

Ordered at 7pm,delivered at 9pm!!!!very unhappy

The food was cold and dry, absolutely no flavour. The burger patty looked boiled instead of cooked

ordered the duo bacon cheese burger meal paid £13.99 all in at £17.50. I should have just ordered 2 double cheese burgers from mac Donald's because the burger was the same size same quality only the chips are worse over cooked and dry. not what it looks like in the picture nor how I remember burger king really disappointed will never order from there again

Excellent customer service from the driver.

Food was cold, chips were inedible. Burger was ok

Cold drinks put in same bag with food, drinks were warm and food was stone cold. Delivery time went from 25minutes and ended up being over an hour.

Missing a portion of fries and was cold

no dips so annoying something missing everytime

Food cold, gone round the houses

Delivery time kept being delayed and food was cold

The burger was delicious. The chips are yummy but cold which obviously doesn’t make for a good experience and the onion rings felt like they had been reheated ( possibly more than once!) very over cooked. Thankfully the burger was delicious or I would not have given such a good review

food was freezing cold driver was on the phone to me for 10minutes asking where I live?

Ordered a bacon chicken royal and only got given a chicken royal

meat and cheese not centred on bun causing meat to have torn off in transit. Ordered and paid for ketchup. Received mayo instead!

Left out the BBQ steakhouse and gave us a regular Ben n jerrys rather than a large

Meal was late after we got food at 7.18pm stone cold noticed burgers were cooked at 6.09 pm and fries cold.

Phoned up the store to speak to someone. Didn't disclose they were burger King so when I asked oh sorry is that burger king the reply was yep what do you want. Food was stone cold Rude staff !

Absolutely horrendous. Delivery took so long the ice cream had melted and started leaking through the soggy cardboard pot.

Food was nice and tasted very nice

Thank you to the lovely delivery driver! food was great

the Delivery person was very lovely and polite a rarity today .

The manager named amrin im pretty sure is very rude I saw her shouting at other members of staff today when I went in she was also constantly on her phone talking in her own language witch I know is okay but infront of customers I think is very rude also hiding round the corner where I believe she was also on her phone I don’t think that’s very acceptable for a manger (has anyone else had this kind of experience)

Best Burger King I’ve ever had! The burger was scrumdiddlyumptious

Late, cold and stale. Waste of money

Delivered one minute within the time window. Luke warm. Over £37 for 2 burgers and a share box..... reasonably tasty but not good value if i'm honest.

food was cold and drink never arrived

our food didn't turn up although it said it had been delivered and the person on the phone at the shop was rude and hung up the phone when I asked for her name I will not be ordering from there again

Burgers were cold and the cheese not even melted, onion ring like rubber, both pretty flavourless to be honest. Chips were fresh and hot. As the chilli cheese bites, not worth £30 won’t order again as not a decent experience

Food was stone cold when it turned up

cold chips and burgers, absolutely terrible.

Food was hot and delicious, delivery time was late but nice driver 😋 no other comments

Great quality food. but it has to be heated up.

First time I asked for a dip with a portion of nuggets….. they actually gave me the dip!! I was amazed lol (cough cough McDonald’s)

Service is not good and one of staff named Aslam he misbehaved with me and one of my freind , he talked so rude in a normal conversation ,

Food was hot nothing missing 10 out of 10

Staff (Aslam) behaviour not pleasant , service is very bad. And this man is very aggressive not a single time , before also behaved very aggressive and bad behaviour with me and my family and friends being rude with customers verbally aggressive

Staff (Aslam) behaviour not pleasant , being rude with customers verbally aggressive

Ice cream was packed with the hot food so its full of ice crystals now after freezing our slosh... all the hot food was cold due to the ice cream being oacked with ghe hot food too... just not very nice

Burgers are a mess.. also zero pickled onions in the Angus burger

hello my order was cold on delivery not happy

Items missing and food stone cold not impressed

Asked for no onion and given onion

bad quality burger and it was cold didn't eat all off it

Had chicken royale nice❤️.. Good service and atmosphere

Shame burgers and chips were cold, very unpleasant

Food was cold and tasted stale

It was cold and overcooked. Was very late. I live 2 minutes away! Waste of my money !

Most disgusting freezing cold delivery ever. First time and last for me. £32 for 2 cheeseburgers and fries with 6 onion rings. 45 degrees. Should legally be 72. Nobody gets back to u. Atrocious

Food was very poor quality. App works great though and good delivery time.

I didn't receive tge chilli bites or the fries I'm not impressed

We arrived and placed our order. It came up on the board and we went to collect it, we were completely ignored for several minutes. whilst the staff packed up deliveries and ignored the customers in the store. We were then told that the order was not ready and the man ( the manager?) said that he would bring it to our table when it was ready. We sat at our table for a few minutes and I then went to find out what had happened it transpired that our order was complete and behind the counter and the person had refused to bring it to the table. I had no apology and when I tried to protest they simply ignored me and walked off. These people are not fit to have a franchise.

Driver rang and said he dropped order at bottom of flats I am disabled and by the time I got downstairs order. Had gone

I rejected the food when it was delivered as it was cold. The driver said that this was his second delivery and that was why it was cold. He stated that he would take the food back to the restaurant and return with a replacement which didn't happen.

food was luke warm because cold drink bottle in with burger..

Went to this burger king in my town Eastbourne around the time it first opened up in 2023 the fanta slush drink fries and chicken nuggets was good but the negative is that service is slow and its hard to find seating in this small burger king i do prefer the burger king in Hove.

I said no Mayo and there was no tomato and it was a single burger,waste of money that’s for sure very poor.

Missing kids chips..otherwise very lovely meal

Cold food. Burger king need to source some other packaging that keeps food warm. They way they are doing in so obviously not working. it doesn't help when the driver has numerous orders to deliver on one route.

food was cold and bag was soaked

Time kept being pushed back from original time, once it arrived the two bottles of coke were in the bag with the food squashing it and making the food cold. Had to microwave so not enjoyable.

Food was cold and we had no drinks and the restaurant told us it was ur fault

It's burger king, it's decent for what it is. Stuff are nice

Today I was served by Pratyush. The service provided by Pratyush was excellent. He took proper care to serve me well in time and very respectfully. Excellent work 👌

So slow….. don’t get it, why they are so slow & it’s empty in here

food was good..no drinks delivered though

luke warm burgers and cold chips. poor.

Great quality, delivery was quite a wait though

Cold inedible food. took 25 minutes to be delivered and the driver made multiple stops along the way. Seeking a refund

order was never delivered. App said it was delivered, never arrived.

Size of burgers is ridiculous didnt realise was ordering a kids burger

Using the app gets you more for less

Extremely disappointed, ordered double whopper got a single whopper. Phone and complained said i would have to take a photo and complain to just eat, i said its not a delivery issue its a restaurant issue

awful customer service, order was incorrectly delivered, called restaurant to try to sort and told to order again to get correct items, unhelpful and useless customer service. No apologies from restaurant, told I should have checked the delivery not them before giving to delivery driver.

All the food came cold and didn’t even receive a refund

everything I ordered arrived, could've been hotter but tasty and fresh...

They attended to me very well in a professional way. The Bangalore guy he is very good behavior. All I liked

food amazing quality excellent and delivered with care

Delivery perfect but hot soft drink and no catchup dips as requested

Get the food order wrong pretty much every time. Constant adding cheese to burgers when we didn't want it. Not happy

Got an extra chicken nugget, although the food was not hot but it was nice

delivery driver made me go down from top floor flats to get the order from him, theres a reason we ask for delivery

I loved in eating in burger king today, it would have been nice apart from it was full of screaming kids, there should be a couple hours in the day where its child free, that would make it so much more enjoyable

Ordered food and was informed of a max 35 minutes wait . Ended up being nearly 1 and a half hours . Inexcusable. Delivery guy was apologetic and explained that there was at least 10 delivery guys waiting for the orders and only 2 members of staff . Not happy . Well done Burger King , you’ve lost a customer

Bengali guy is the nicest ever lovely shop lovely people excellent service

Staff all communicating in own languages with eachother made me feel unwelcome. Nobody seems to know what theybare doing in the place. Mobile phones seen being used around the handling of food. Did not feel as if the place should be functional at all. Would not recommend anyone to go in there at all dull atmosphere no music appalling customer service honestly feel like money would be better spent on making the food at home.

freezing cold food. soggy. chewy. thrown away. requested a refund.

long time waiting,cold food and items missing. unacceptable

late and cold when it got here. had to heat it up in the air fryer, removed the whole point of having it delivered

Very nice food very happy would definitely order from here again

absolutely shocking. total wrong order. not happy at all. I got someone else's order from uber eats and I ordered of just eat

Thank you to the cook staff and the delivery driver for making and bringing us our comfort food on such a horrid rainy day! Fast food delivered can't be sizzling hot but you did a great job considering the limitations! We very much appreciate it!

missing 24 pound of chicken burgers

Great tasty food as usual & delivered early

This is better than mc donalds, definitely be ordering again :)

Sent wrong nugget want chicken nuggets not chilli ones

delivery took awhile but that was probably down to the kitchen, delivery driver was a stunner

Ordered chicken nuggets but no nuggets arrived. Instead an extra portion of fries arrived. When I called the restaurant, the store manager denied he had failed to pack the nuggets when they clearly had not arrived.

Absolutely disgusting behaviour. Ordered a takeaway through Just eats and they didn't deliver the burger when I rang Burger king the guy told me to drive 30 minutes to come and get it. No explanation why they forgot it, no refund either. Won't ever order from here again.