Big Ben's SnackBox Eastbourne in Eastbourne

Fui aquí por primera vez recientemente y tengo que decir que no tengo motivos para volver. El servicio era terriblemente lento, las bebidas exorbitantes, pegado al bar asqueroso, mesas no despejadas, personal antipático y aseos eran desagradables. A pesar de esto, el lugar siempre está lleno los fines de semana, así que supongo que estoy solo, ¡pero mucho mejor en otro lado!

Owner lied about what pizza he does. He told us it was the same as the photos on just eat and what a silly lie that was. He then went on to take the payment first. As i turned up to the restaurant i collected the pizzas and opened the boxes and they looked nothing a like the pizzas we were told that we ordered. I then respectfully asked for a refund as not only did he make the wrong pizzas he lied. He then went on to be aggressive and rude by demanding theyre not different and if it is becasue “the basil isnt on top”. He is a rude old man who is a liar and im warning all of you to not order anything from there!!! Photos to follow: Do not order from here. Honestly the one star rating is generous

This was a horrible experience. As soon as we walked in a man who worked there was sitting at the table and barked at us saying how can i help you. We then went into order and he started yelling asking us what we wanted in a very rude manner. We ended up walking out because he was so rude. I have never been treated this way in a restaurant. I would never normally leave a review like this, but i think it’s important for some accountability in this situation. It was may 20 around 6:30pm.

On 9th/10/24, 2020, went to buy food, but this man could not allow me to speak or look at the menu, he was like go to next door, that's where cheap food is, that his too busy and short of staff, I asked him can I look at the menu he insisted he gas lots of orders and he has to go, I should just tell him what I want or he goes, eventually I has to say asimple food, because I jeered to eat some thing, very rude, and has no customer care

I go there regularly for lunch. Staff always cheerful and helpful. Food well cooked,much better than some supermarket cafes!. Cafe kept clean and tidy with staff constantly sweeping and cleaning tables