Based on 1.528 opinions finded in 4 websites
Based on 1.528 opinions finded in 4 websites
Nº 623 in 882 in Kingston upon Hull, City of
Opinions
Served by Kacie who was very polite and helpful. Great quality of food and service.
Harley Cross . 2024-10-20
MORE AT Google
Food is good and service is great. The loyalty points in the app is amazing.
brad dougal . 2024-10-14
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One burger was missing and the double bacon burgers that were delivered were tiny. I haven’t ordered from Burger King for a while and fancied trying it. I definitely won’t be ordering ever again after this!! Terrible value for money!
Lisa . 2024-10-06
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missed my fries and paid 10 for my burger for nothing on it as they forgot all of the stuff inside other than meat will not order again not good value for money
Rebecca . 2024-10-05
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Delivery guy was great highly rate him
Kayleigh . 2024-09-30
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What a dodgy place to go. Staff just ignore you. Guessing they didn't want our business Luckily MacDonalds is nearby
Martin Yorki . 2024-09-29
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We visited on a Saturday afternoon. The place was nice and quiet, with friendly staff. The food was decent and arrived quickly, just as expected."
Daniel Cooper . 2024-09-28
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Staff are amazing went above and beyond. Nice and clean. Quick service
Nicci Revell . 2024-09-28
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driver turned up late and said sorry my bike broke so I had to go home and the foods freezing cold absolute joke
Gareth . 2024-09-28
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Served by Ben. Great service, food was great.
Chris Cooper . 2024-09-20
MORE AT Google
served by Ruby L who was lovely! very friendly and welcoming :) x
robyn good . 2024-09-20
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Always a welcoming when we order our meal. The staff are always helpful, and friendly.
Graham Wood . 2024-09-19
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The chips were almost uncooked, the burger was cold and the drink was flat. Appauling service, from a big name like burger king, this is insane to me.
Daniel . 2024-09-18
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Served by a lovely girl called Ruby, quick service, really polite, good was hot and brought to us quickly.
Alison Kennett . 2024-09-15
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Kayde was amazing she was lovely and helpfull
Ali Asik . 2024-09-11
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Not so busy, quick service, love the drinks machine
Kurt Russell . 2024-09-10
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Amazing food and service from kayde
Skye_everlyn-anne Fenwick . 2024-09-09
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Great service, well organised and hot fresh food 🤩
Laura Warren . 2024-09-09
MORE AT Google
Food is nice and warm as usual. Great service and atmosphere specially when Benjamin the guy on drive through is working.
Hassan Nazary . 2024-09-09
MORE AT Google
Tascha was brilliant. I'm quite antiquated when it comes to technology and she helped me order with the BK app to use my points. Fantastic service!!!!
Alfie Murray . 2024-09-04
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Skye. Very good fast service thanks!
Gary Anthony . 2024-09-03
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Soggy chips half the portion for what you pay
Sinny . 2024-09-03
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I’ve been given 4 nuggets when i ordered 6???
lucas . 2024-09-01
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beautiful food, still nice and hot too. perfect
Robert . 2024-08-29
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Never received and unable to reorder as it was the last of my money
Donna . 2024-08-28
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Order was missing drinks. The cheesey loaded fries were just a small portion if fries with a tiny amount of cheese lightly melted on it. The steakhouse burger was ridiculous, crushed and flat. Way overpriced for what we received.
Amber . 2024-08-24
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No ice last week no hot drinks this week Si next week it'll be closed down thankfully
Mart . 2024-08-24
MORE AT Google
Nice double whopper with cheese & fries 👍🏻*****
Geoffrey . 2024-08-21
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My order says it’s been delivered but my food that I ordered has not come to the address I put down at all and also how has it been delivered when they didn’t call me and I have the code for the order to tell the delivery person and that’s the only bit of money I had left and now I’m starving
Leah . 2024-08-19
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Young girl serving, didn’t admit but presumably her first day. Very confused about what she was doing. Asked about products (chilli jam) and had to ask a colleague what it was.
David Stamp . 2024-08-09
MORE AT Google
Always a friendly team and never normally wait too long.
Tom Moses . 2024-08-09
MORE AT Google
Absolutely Loved my meal here!!!! Chef Andy Absolutely smashed my whopper, such a good meal, will definitely be going back, cheers guys, keep up the great work
Cam Kirk . 2024-08-08
MORE AT Google
Easily the best BK in Hull, hands down. The Stoneferry one is aiite, the St Stephens one is a cesspit, but this one? Premium, S Tier stuff. Maybe it's because it's harder for little cretin teenagers to get to it, so you're not sat there in a red mist as you tuck into your XL Bacon Cheese. Maybe this is the real reason Jamie Oliver wanted kids to stop eating fast food?
Batrick Pateman . 2024-08-08
MORE AT Google
Food was brilliant as always and the service was even better thanks to Skye for being so professional.
Aaron Cooke . 2024-08-07
MORE AT Google
Kai and Kayde was absolutely amazing, very helpful, very friendly and the food they served was absolutely delicious. Would absolutely recommend.
Kai Tills . 2024-08-07
MORE AT Google
Served by Amber, Great service, fast and she helped out with dietary requirements and got a chair for the baby as soon as she saw us come through.
David Johnson . 2024-08-07
MORE AT Google
Very nicely prepared Whopper meal. Service from Skye was very courteous and professional.
Terry B . 2024-08-07
MORE AT Google
Nice clean, well organised restaurant. Staff extremely polite and helpful. Our server, Skye went above and beyond for us! Would recommend
Travis . 2024-08-07
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Very quick to service. Food was great as always. Skye was friendly to talk to while I was asking about other meals
James Brown . 2024-08-07
MORE AT Google
Food was great 👍 would recommend it
Christian Brown . 2024-08-07
MORE AT Google
Came in for a lovely meal with my family, had the XL double cheese and bacon burger and rings. Was served by two lovely girls Amber and Kacie who showed me how to use the drinks machine and made sure my experience was great. Very welcoming, much appreciated
Jd Per . 2024-08-06
MORE AT Google
Kai was very helpful and friendly.
Rebecca Newman . 2024-08-05
MORE AT Google
Great service, plenty of space to eat, clean and tidy atmosphere and polite staff members
Leah King . 2024-08-05
MORE AT Google
Was greeted by Skye this afternoon great service and customer service, she’s a credit to the branch.
TOM HASLOCK . 2024-08-04
MORE AT Google
Excellent from Service from Skye and the burger was super fresh, looked just like the photos!
RH HR Consulting . 2024-08-04
MORE AT Google
Great service from Skye, she was really friendly and helped me carry the food to my car :)
Leoni Bull . 2024-08-04
MORE AT Google
Great service from Skye, very polite and helpful!
William Straker . 2024-08-04
MORE AT Google
Friendly staff, girls were smiling and communicating well. I’m assuming Skye is the manager, if not she should be. Bring back the frozen Fanta at this Burger King 👑
Kirsty W . 2024-08-04
MORE AT TripAdvisor
Always a pleasure to eat at this Burger King branch. The shift manager Eiris is always very welcoming and accommodating, more often than not the staff recognise us and know our order. The food is always fresh and cooked well thanks to Andrew and presented well at the counter. Great meal, great atmosphere, will be back next week for more.
Tracey Huggett . 2024-08-03
MORE AT Google
Very friendly, advised about the delay as my order was to be cooked freshly
Ian Rimmington . 2024-07-31
MORE AT Google
Nice clean restaurant, lots of seating, Clean toilets and uncluttered clean counters. Fabulous, friendly service and good option suggestions from our server Skye, it's nice to have a smiling face serve us. Very hot day, no air conditioning so very humid, strobing light above the tills and cosmetically starting to look a little tired with peeling trims
Vicky Gell . 2024-07-31
MORE AT Google
Amazing store an food was lovely. Service from skye & Ruby was amazing 2 lovely girls. Very friendly an helpful.
Kayde Plumpton . 2024-07-30
MORE AT Google
My drink was missing although on the order it said it was part of my meal
Craig . 2024-07-19
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Food was amazing staff were polite and friendly
Euan Gribbin . 2024-07-12
MORE AT Google
AVOID Everything ruined by being fined for staging longer than an hour
Alex Ras-Challis . 2024-07-12
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I didnt get the drink that I paid an extra £1 for (it was part of a meal), so that's kinda disappointing
Jim . 2024-07-12
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Ok but they badly need a self service area where you can order
andydriffield101 . 2024-07-08
MORE AT Google
Drinks missing!!! There on the reciept but not with the order which was cold disgusting. Never again!! If i could give no stars i would. 1 star is generous
Sue . 2024-07-03
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food had good taste was not toondry or burnt
Swinda . 2024-07-01
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I ordered from a Burger King quite a way away without reallising. It was rush hour too which meant the delivery was late and cold. No problem though as put the whole delivery bag in the microwave for a minute and it was very nice.
Chapman . 2024-06-26
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Delivery: Slow, not what I'd call fast food. Time kept changing. Even though I put notes on of how to find me they still ring say "I'm here", I go out wondering why no doorbell, and where are they? wrong place, READ NOTES. Driver once came asked me if I ordered taco, erm you should know surely! Food: chips cold, rubber coated cardboard at best, binned. Cheese bites nice. Chicken royal edible, the tiny piece of lettuce looks a week old brown. Cheeseburger dry stale bun. Maybe because ordered quite late but this is not acceptable quality for the high price. We get better service from our cheap go-to kebab burger shop.
john . 2024-06-16
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I ordered an ice cream it’s melted already. My fries are soggy burger is not warm to the touch. This has happened twice in a roll now.
Justice . 2024-06-15
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Food was cold, missing items, very low quality food with no flavour
Ellie . 2024-06-15
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both meals was so cold was even colder than the pop dont think l will comme back spent 29.00 offered me 12 .79 think its disqusting had togo some where elese where it was piping hot
Patricia . 2024-06-13
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One other person in the queue but still took 30 minutes to get our food along with 2 cold coffees Won't be going again 1 hour parking doesn't help either
D Wellings . 2024-06-13
MORE AT Google
Kacie on front desk is a pleasure and the store is clean food was fast and noce
Carrie Warcup . 2024-06-12
MORE AT Google
Do not order through just eat ,mines just come with no drinks ,phoned the manager and he wasn't bothered ,he said he gave drinks to driver ,driver said he never received them someone's lying and we have been ripped off ,I'll never order from them again
Paul F . 2024-06-11
MORE AT TripAdvisor
Me and my partner went here after 10 pm, tried entering in but it was locked. Went through drive through but no answer, but saw a worker in there. Rubbish customer service, incompetent worker also, thanks Burger King.
Maria Robinson . 2024-06-10
MORE AT Google
When I paid for large and this is what the no good for anything staff served me. Can't even eat them they're cold and hard. Just remember they work here because they're no good for anything. Ripping members of the public off for a greedy corporation. Glad I don't behave like this. I'd be so ashamed of myself but hey ho these people aren't capable of even understanding basic things. Hence the chips. People like this make me feel better about my own life and how I treat others.
Kam Ran . 2024-06-09
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I don't know why I keep returning because the bread buns are always stale.
Michael . 2024-06-08
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Cold when delivered after 1 and a half hours.
Nigel . 2024-06-07
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Ordered a chicken royal meal - received only burger. £15 for a burger. Not good
Braidey . 2024-06-01
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delivery driver was loverly but the chip was stone cold and sauces missing
Kirsty . 2024-05-31
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Onion rings where burnt and chips cold
Jason . 2024-05-30
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never received apple slices in the kids meal. portions are small, not worth the money, but was tasty.
Melissa . 2024-05-18
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Don’t know why the loaded king fries (cheese) are called what they are because they’re not loaded you get about 6 chips with cheese on and what am I supposed to do with a sharer box with no dip
Jason . 2024-05-13
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Nice double whopper burger & excellent service 👍🏻
Geoffrey . 2024-05-10
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Ordered the family party 2 bundle and only delivered the child’s part, not the 2 x adults meals. Can’t even contact them, just got to submit a refund request that can take 7 days! Won’t be ordering again!
jon . 2024-05-09
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I love a BK but this one was terrible. The whopper was the worst I've had, the bread and salad was defiantly not fresh and it tasted awful. The drinks machine hardly had any drinks left, no coke Fanta etc and what they did have was not fizzy. The chips was the only item that was ok. They wasn't even busy we was the only ones there they could have filled the drinks machine up and put some effort into making some decent food.
Johnny . 2024-04-29
MORE AT Google
ordered a drink with my order. A coke zero 500ml, did not receive it.
Amelia . 2024-04-22
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Food missing. Food cold and large chips were definitely not large, under half a box of chips. Had to warm everything
Emma . 2024-04-17
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Be very aware if they are busy and parking is limited, and you want to eat on site, you have to be out the carpark in less than 60mins. Just cost me £100 fine, needless to say won't be back.
Richard Shearwood . 2024-04-14
MORE AT Google
Wrong drink, I got a coke instead of a Fanta and food was a bit cold
Sam . 2024-04-12
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The burgers are a joke for the money
Brett . 2024-04-10
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Got what I ordered & enjoyed 👍🏻
Geoffrey . 2024-04-06
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Burgers and fries were cold but cheese bites and onion rings were hot
Sebastian . 2024-04-03
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Absolutely disgusting I asked for no onions and it got loads of onions In it and also paid for extra cheese and there's no cheese on it , the beef pattie is soggy and water coming out of it , I am a regular customer as a walk in customer and thought would order online to save time and this horrible burger came , I am very shocked to see this from burger king
Alison . 2024-03-31
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My delivery was missing multiple items and I was denied a refund for this - absolutely disgusting
Helena . 2024-03-27
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I was the only one in and the food was cold. If I wanted cold food I'd have gone to a McDonald's. Disappointing.
Matthew Cranney . 2024-03-26
MORE AT Google
Very dry burger . Chips were ok that’s about it . Won’t be in a hurry to return to a BK
ryan James . 2024-03-20
MORE AT Google
forgot to put bacon in my burger absolutely fuming already in a mood thanks for putting me in a bigger one that delivery driver was lovely and you’ve just ruined the experience for me hate you all
Finley . 2024-03-08
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why do I pay for sauce if you never send it
Stephen . 2024-03-04
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Notes specifically said NO CHEESE and they drenched the burger in cheese also the loaded fries was half empty and steakhouse burger came wiv no cheese and on the order it was specified which was wiv cheese and which was without
Renaldas . 2024-02-29
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driver was fine but my order was not correct
Swinda . 2024-02-28
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Delivered late and the food was cold.
Steve . 2024-02-26
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food is freezing and this was quite honestly the worst delivery experience ever. I want a refund. this is disgraceful
Lorraine . 2024-02-26
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almost every time something wrong with order.
Katie . 2024-02-23
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Asked for 2 burgers without sauce, managed to do one and not the other. Food cold another waste of £45.00
Sarah . 2024-02-18
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hi they have forgotten one of burgers want a refund.
Courtney . 2024-02-17
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Loaded fries are a joke. About 18-20 chips with tiny bit of cheese on them. I could of put a single slice off cheese on the chips myself and there would still of been 50x more cheese than they gave me. Avoid the loaded fries. Nothing loaded about them.
Chris . 2024-02-13
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Good choice of beer ,though blooming expensive .Always easy to get served and usually pleasant staff. Now here’s the big but ,those gents toilets are a bloody health hazard they need completely ripping out back to bare walls and rebuilding,The stench of stale urine is overpowering.
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I would give this place a 0 if I could countless times I have paid and he hasn’t showed me the price and then he’s scammed me. Tonight he charged me £15.50 for some chicken and chips. Appalling, don’t ever go here, the atmosphere is awful, filthy and rude. Don’t give your money to these people.