Based on 177 opinions finded in 1 websites
Based on 177 opinions finded in 1 websites
Nº 657 in 699 in Central Bedfordshire
Opinions
The survive, excellent, the staff service, excellent, the time it took, out standing, the food, amazing!! Definitely recommend!!
Keerat K . 2024-09-28
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Bad from start to finish Looking for a quick meal at the services after a long journey. Never again! 1. No receipt from the self service kiosk 2. The eating area was disgusting - food and rubbish all over floor and tables. I dread to think how bad the kitchen was if the customer area is so bad. It was a disgrace. 3. Bins overflowing. No idea when they were last emptied or if anyone cared. 4. Service was poor 5. Food was awful and went in the bin. It was super greasy and tasted like stale oil. How can anyone accept running a restaurant in such a state. No pride, no standards and no hope for Burger King. Worst experience in years.
banktop . 2024-08-27
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Terrible service ,waited a very long time "fast food" staff no where to be seen ,had to call out several times just to get served ,more intetested in their phones ,and long hair in food 🤮 no one had hair tied up propetly to work in a kitchen ,terrible experiance .
Sarah P . 2024-07-27
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These service stations on the motorways are a rip off. Having no choice, came to the conclusion beggars cannot be choosers. Very pricey for what you get, you even have to beg for some tom sauce etc.
TomandJane . 2024-03-01
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Very very very slow service. Burgers were cold. Won’t go here again. Had to heat up the burgers in the microwave next to Costa
Chris S . 2024-02-27
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At this Burgerking, the service is really slow, mostly down to the fact, there was only one guy serving. The burgers were good, alas the fries were not, and the coffee was not very good.
malc1005 . 2023-12-10
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Absolutely terrible and rude service on the evening 09/12/23. 4 orders ahead of me in the queue and it still took over 20 minutes to receive the food and it was only 2 meals, however after realising the 2 servers were watching something on the phone whilst serving it made more sense why it took so long. Out of the 4 orders ahead I saw 3 people return, wasn’t sure why at the time but now I do. When we got back to the car my large Fanta was only half filled, 1 bag of chips were missing and the Smokey Chicken legend was not “crispy” but instead soggy and cold.
AJP_20231999 . 2023-12-09
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I ordered on the screen at 12:29. The place was fairly busy (maybe 10 orders showing ahead of mine) but not crazy busy. I waited 25 minutes for my food. In the end I had to go and query the delay as others who had arrived after me were consistently being served ahead of me. (I did not order anything complicated and could see identical burgers being given to later customers). No apology just ‘we must still be waiting for something’ without checking. I then heard the staff member correcting 2 seemingly new staff for just doing the newest order each time, rather than the oldest. This was meant to be a quick lunch on a long journey but it made it take so much longer. I will not go back there.
Jo W . 2023-10-27
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This place only received 1 star because there is no option to leave zero stars. Food luke warm. Plant-based burger was missing the lettuce, tomatoes and gherkins advertised. Should have taken it back but would have waited another age for replacement. Honestly, it takes real skill to make anything this bad!!! Maybe they earned the 1 star for that!!!! What can I say? Avoid this place at all costs. It’s terrible, terrible, terrible … and then some!
Adventure59806894400 . 2023-09-24
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Unfortunately been here three times this year after difficult journeys and always been disappointed. I won't be going again. Last night , there were not enough staff and waited a very long time. The restaurant was dirty and bins overflowing. Really concerned about whether the food would be OK. Staff looked bored and did not interact.
claire s . 2023-05-31
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Somehow managed to fail to meet very low expectations. Burger and chips both luke warm at best despite the absurd price and waiting for what we assumed was for the food to be cooked Staff looked disinterested and bored. Flat and lifeless with naff food. Don't bother.
E5413PWdanielh . 2023-03-15
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We called at this service early evening 28th Feb . We ordered on the machine and my wife looked to find a table . Unfortunately there was not one table in the place that was not filthy and looked like it hadn’t been wiped let alone disinfected that whole day so we ate in the car . We were disappointed as we normally prefer Burger King over other outlets but both hygiene and food quality were below standard at this outlet £22 for two burger meals and to find these conditions unacceptable and we won’t visit again . Brian Beaton Yorkshire .
brianbP2943JL . 2023-03-01
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After a long day I called into these services and ordered my dinner from Burger King . Unfortunately probably the worst Burger King I have ever experience The bun tasted stale , the chicken royal and onion rings tasted of dirty fryer oil I won’t be returning
jeremy_hartigan . 2023-02-02
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Wouldn’t advise stopping here as it was ridiculously slow despite not being overly busy. The restaurant tables and floors were dirty.
Ginny S . 2022-12-30
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Absolute filth. Chairs slide around in grease, rubbish and food cover most of the floor, tables all greased up with ketchup. Would rather eat in the services toilet cubicle. Zero stars but had to choose one.
darrenrL1010TG . 2022-12-28
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The men working there today are so nice, best service, they got my complicated order spot on. This is the first time, I have ever had our 100% correct. They were very nice, I would recommend this Burger King, we will definitely be visiting again. Any other Burger King I have been in, they have never got our order correct, not once. Accept Feering branch. Well done, and big virtual hug, as I said to you when we were there. I enjoyed it so much.
370chrissip . 2022-10-20
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Stopped here after being stuck on the m25 for hours and the children were hungry. The restaurant was absolutely filthy, so bad we went and sat in the car to eat. The bins were over flowing, the floor, tables and even the windows sills were full of litter. The tables were so dirty I don’t know when they were last cleaned. Fully expecting to get food poisoning as if this is how the leave the restaurant where customers can see the mess what is the kitchen that customers can’t see like. There was no one tidying up of cleaning. I am aware that the mess wasn’t caused by the staff but lazy bone idle customers who can’t tidy up after themselves. But it was absolutely grim.
busybee1985 . 2022-09-18
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Bins overflowing, broken order points, VERY slow service, half of the menu unavailable, horrendous attitude of staff. I waited for almost 5 minutes for someone to find milk from a back room; meanwhile my food was getting cold. Elements of orders strewn across the counter...
Ben S . 2019-01-01
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We stopped off to grab a quick bite. The food was very nearly cold, the fries almost inedible. Ketchip free, 20p for bbq sauce - rip off.
Anne H . 2018-09-09
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There is something about Burger King that is much better than McDonlds The range of food ,the advertising, the innovation! But all this seems to fall away at motorway services .. despite the great decor and layout the actual experience doesn’t quite come up to...
jonathanhZ7370OP . 2018-08-30
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OMG we placed our order on the self service till, it said it was sending it to the kitchen. It then said it had failed and to place the order again. We did that. We went to am&S, came back it still wasn't ready. It...
LouLouTravel74 . 2018-08-28
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The self service machine didn’t work. We ordered and it took way too long to arrive. The floors were dirty and covered in rubbish. Not pleasant
lovetoskitoskitoski . 2018-08-23
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On entering we could see that it looked busy but didn't think anything of it. We went to one of the self service terminals to place our order and when completed we could hear the printer but nothing came out. Our order didn't appear on...
Mark T . 2018-08-13
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Poor service, self ordering stations out of order and the one that did work just issued a blank receipt so you could have no receipt, missing items off order, cold food out of an order of 8 items 3 were missing only realised when Re...
jamiemart1989 . 2018-08-05
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Went in with kids for a quick road meal. It was busy but we weren't there long and once our order was made we received the food quickly. It's a standard Burger King so no over-expectations, at least it's better than McDonalds. Slightly understaffed if...
tomct82 . 2018-08-03
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The order process is pretty rubbish. Had to clean the table ourselves with wet wipes! The staff are run off their feet and our order was incorrect. Staff too busy for us to complain to. My 8 year old grandson said he would mark this...
richardwR8623RU . 2018-07-30
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A long que, 1 serving and awful service! Got every order before ours wrong and mixed up giving orders out. Food was rubbish too. Very disappointing
ErynLeicester . 2018-07-12
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6pm sunday night... queue of around 20 people, 1 person serving. Waited 20 minutes, i watched at the serving end of the counter whilst waiting, every single order was wrong... ordered bacon double cheese XL meal, what i got was whopper in a bag... no...
ecocoreservers . 2018-06-26
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Great meaty burger and lovely ice cold drinks. Service was good too, no wait, very efficient.we were busy so no wait was great. Clean tables too.
jsmith157 . 2018-06-25
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Burger King never falters. Always the same great burgers. Friendly staff & quick service. Well done Burger King
Susan H . 2018-06-11
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Made our order, in the 20mins we waited we saw 7 orders and 5 of those the customer had to come back as something with wrong..... then we got a refund and left
Dave H . 2018-05-19
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After waiting 20 minutes at Teddngton Services to be served I was finally seen to and paid about £8.50 for my meal. Having left the services I got an extra special surprise to go with my hot fries and hot coffee....a stone cold burger. Almost...
magoadrianino . 2018-05-13
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A gentleman served me and my family today named Andre. We couldn’t have asked for better customer service - polite, nice and helpful. Asset to their team.
charlnealexx . 2018-03-28
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Ordered bacon and cheese double burger and coffee ... bap so dry it crumbled ... bacon was like a price of string ...coffee only half full ... offered refund on coffee .. what a joke ... avoid this place total ignorance and diabolical disorganised service...
DOODLEBUGS95 . 2018-03-11
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A snowy December Monday evening coming out of London, around 6:30pm. Although it was a couple of weeks away, Toddington looked like it was shutting down for Christmas. Burger King already had. You don't bother to check TripAdvisor for a motorway burger stop do you?...
DadaGee . 2018-01-02
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No problems at all: cheerful staff and a tasty burger. The fries are a little thicker than at “Ronald’s” place - I like them this way. Fanta was off, so I had Tropicana orange juice instead, with no bits.
Eric_the_Bish . 2017-12-17
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Wir der Bezeichnung Fast-Food nicht gerecht denn die Wartezeit war 20 Minuten. Der große Andrang ist ein Indiz für den...
AlJarreau . 2017-11-02
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The staff are soooo slow. The guy serving us was appalling, he didn't ask if we were eating in or taking away, he didn't ask if we wanted sauce, he didn't let us know where to get condiments and milk for our tea. He didn't...
Missy J . 2017-10-10
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Stopped by with my family for a for a munch at the restaurant last week. Forced to leave before ordering as a short Asian guy mid 40's working at the back of the restaurant was speaking to his colleagues in his native language which we...
anglz1112 . 2017-10-09
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They don't accept Burger King vouchers from their own app and said tills don't have the facility to accept vouchers, staff not bothered when food not purchased
OxfordshireDirector . 2017-09-20
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Travelled back from London with the family. It was a long day and the kids wanted to go to Burger King. There was a long queue and with four personnel serving. When it was our turn to be served all four servers left their point...
HolidayGuy2017 . 2017-09-17
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Ordered the bacon double cheeseburger meal, large. It cost me £7.79. Service was poor and there was more people in the queue than actually seated in the restaurant. I was not happy when I got served a double cheeseburger (normally £1.49) with a little piece...
greenking12 . 2017-08-14
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Pit stop for a late breakfast on a long road trip. 10 minute queue and only two people serving. No mayo and milkshakes over cooked chicken strips. Expensive stop for lest that average food disappointed.
Mark D . 2017-08-06
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We were in a hurry and needed some food. We both had the vegetarian beanburger, it was quite good but we've had better elsewhere. Staff were surprisingly friendly.
136charlesk . 2017-07-29
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We were coming from London after an evening meeting, it was quite late at night and we were tired and hungry. Most places were shut so there wasn't much choice, we opted for a burger. The meal was cold and under-done but worse still, I...
123SIMPSON . 2017-07-14
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School trip sabotaged by vermin; after a long day of travelling we were all feeling very weary. We sat down with our snacks and drinks and we're shocked to see a rat scurry past us. My colleague was so uncomfortable with our new rodent friend...
Jessica E . 2017-07-04
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staff was very polite and helped with order order was pretty quick and very clean and nice food for value would recommend
Nathan T . 2017-07-01
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Dirty, staff are rude, stop anywhere else but here. Not much more to say so many problems i would be here all day. Also if you happen to stay a minute over your two hours parking which i did once (fell sleep) expect to be...
markD4218EW . 2017-06-30
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Needed food on the way home to Newcastle and this was the first place I came across. Some service stations these days have come on quite a bit and are actually nice places to be. Unfortunately, the services this Burger King are located in are...
r5kod . 2017-06-18
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I was beginning to think when i ordered my burger....they were out the back chasing the cow round the field ....asked for my money back in the end ....cant wait all day for something to eat, all I got when i asked how much longer...
BadBob65 . 2017-05-25
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I like to only give positive reviews but this was not an experience i can spin. It was 10pm when we called in desperation after a late arrival from the ferry & needing food to continue our 6 hour drive home. The counter was understaffed...
lollybird . 2017-05-21
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Food was ok but expensive for a small burger and fries which were classed as 'large'. Burger was quite tasteless
Jarv83 . 2017-04-23
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It used to be called fast food. Not here! Incredibly slow service. The seating area is filthy...food on floors, filthy tables, rubbish everywhere with no staff cleaning up. Never again!
A4030MMpault . 2017-04-22
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I've never been to a Burger King that can't get it right. You always know what your getting but today the food was cold. The place is dirty. Honestly don't eat here .
Stuart B . 2017-04-17
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Just noticed I was charged 5p for a burger King carrier bag! I did not receive one! The usual paper bag that it come in does not qualify for the givernment charge, So do this to every customer in an M1 services everyday and that's...
noholdluggage . 2017-03-24
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Extremely badly trained staff with a worse supervisor (i cant use term "manager" because he certainly cant manage). Moderately busy but a wait of 30mins to get to the til for it to be closed & then to wait further 10mins after ordering. Nothing fast...
rach247 . 2017-03-04
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Stopped on the motorway and as it is a Burger King we thought we could have something quick to eat ... took us 20 minutes to get the order in as we could not understand a single word of the guy at the till ......
agodefelice . 2017-02-20
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Good little B K this with its flamed grilled food and tasty chips Staff cool ambiance as usual decor as ever worn but they get loads of use been before will go back
ian g . 2017-02-05
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Me and my wife stopped here and I really wish that we never. Adolescents trying to push in a small queue. Lots of Romanians (I understood a couple of words) shouting and jumping about. Now we get on to Burger King, we had a Whopper...
The_Poppys030514 . 2017-02-03
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Toddington services need To be avoided at all costs. Expensive, messy and food not nice. Not just Burger King is bad. The whole place is grim. Try driving on for a further 30 miles if you can
Phil M . 2017-01-22
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Same as all BK's. Fab burgers but being at the services it's eye waveringly expensive. Also like all BK's compared to 'Mds' service is pretty rubbish. Burger was awesome though.
CherryLou72 . 2017-01-14
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Hardly any other customers and those who were there looked a bit unpleasant. Not much else in the services so not really a good place to stop.
D4SMike . 2017-01-06
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Called in for a quick snack on our way home. The service was excellent. The food was standard. The chips were very salty too much especially as it was a children's meal.
Sal7thomp . 2016-12-30
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I have never been to a Burger King as bad as this, forgot our drinks, over done chips, stale burger bun and awful customer service. Save yourself and go to marks and spencer instead
Kate M . 2016-12-30
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I frequented this service station following the desperate desire for urination and grub. I must firstly say, I was quite surprised with the lack of people in the queue. Nevertheless, it didn't stop it from being the most longest wait for a Burger King meal...
X5041QFdanielles . 2016-12-30
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We were served very quickly on a Sunday lunchtime and there was plenty of seating. I ordered the King Fish meal to eat in. (I usually have a Fillet O Fish) if purchasing from McDonalds so was a little surprised to literally see three fish...
Dunney14 . 2016-12-11
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Understaffed, no hot drinks, no ketchup, dodgy tasting whopper and dirty tables. The worst Burger King in the world. Avoid like the plague.
scottmike . 2016-12-09
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After an amazing trip in Las Vegas where we experienced clean toilets, friendly service and quality food... this establishment ... is an embarrassment to English food establishments!!! Seriously guys clean up and not just stand and chat... it wasn't even busy!!! Awful!!!
leannewe . 2016-12-04
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Having eaten a few times in McDonald's recently, and having come to this services which has a Burger King instead, I was interested to compare the two. The burgers are bigger at Burger King. However, it is considerably more expensive, the burger tasted pretty horrible,...
N5063VNdavids . 2016-11-27
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Understaffed and the staff that were working were under immense pressure. On what is probably one of the busiest Sundays of the year, Halloween, end of half term, plus there had been an NFL match at Wembley this obviously hadn't been taken into account. From...
charles s . 2016-10-31
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Poor service when they eventually got open, gave up and used the very good value breakfast service in the eating place next along inside the services.
TeamWard . 2016-10-30
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Visited here on a journey to Sheffield on the M1. Not having read the reviews on TripAdvisor until after my experience I was a bit shocked. We visited BK about 12 noon on a Friday before half-term and I found the staff to be typical...
Glimmung . 2016-10-30
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Long delays on taking orders. Staff seems not interested. Do somewhere else if you don't want to wait for 30 mins to order. Crap!!!!!
aknightinuk . 2016-10-24
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Long que, poor food quality! Expensive. Poor staff attitudes and understaffed for a busy dervice area! Wont be returning in a hurry!
chrissO7874GL . 2016-10-21
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WARNING - Do not eat at Burger King, Toddington Services. My partner and I were heading back from an event in London and as we had been unable to eat earlier in the evening, we stopped off at Toddington Services for some food. Most of...
ShelleyMandy . 2016-10-19
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Where do they find their staff, I waited in a queue of 4 people and I still wasn't served after 20 minutes
michaelsU8772IL . 2016-10-16
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We visited here quite late after a family day out. We asked if there was a family meal deal, the guy on the till wasn't really confident in what he was doing, a manger came over to help that didn't really know what she was...
Memorymaker34 . 2016-10-16
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On way back to Derbyshire from Gatwick and a night flight, all we wanted was a nice breakfast. Not here we didnt, slow service and when we finally got food it was cold. I was actually sick it was that bad. Staff was very rude...
louisas522 . 2016-10-15
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I recently visited this Burger King on the return from a group trip. Staff were very unwelcoming and as I placed my order I had change thrown onto the counter towards me and no apology made. Upon siting down with my meal (which was extremely...
RiannonDavies98 . 2016-10-14
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Love burger king....now I don't after visiting Toddington services ....LUKE warm food over 10.00 for 2 of us went back to complain as the bacon double cheese burger was tiny over 5.00 a rip off ..and the place was filthy rubbish on tables all over...
Anne2705 . 2016-09-25
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Embarrassed for Burger King when they have representatives such as the staff on this evening. Queued for ages when I enquired why the response was from a miserable moaning team member who still failed to apologise for the wait, say please, thank you or in...
Anna C . 2016-09-08
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Stopped here for a quick bite on our way back to Sheffield, big mistake, staff rude, no please or thank you , food when you eventually get it is cold , was told we couldn't have latte's with our meal so had to order them...
suej784 . 2016-09-08
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Drop in here fairly regularly and always disappointed. Food is very poor, cold and not made to full spec eg no tomato in a whopper. Staff attitude stinks when complaining including the manager. Tables filthy and it clean.
Geoff1970 . 2016-09-03
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Not had Burger King for years. This is a busy services and so at times the queue for food was long. However the staff soon worked through the orders. Food was hot and well presented, reasonable price. Especially as got a discount because we stayed...
155samb . 2016-08-23
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Terrible not fast food at all slow miserable young staff got order mixed up had no lemonade as advertised waited a long time to be served tasteless bland food. Do not visit !
LCar40 . 2016-08-19
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Stopped half way through our 4 hour journey for breakfast and unfortunately found this place horrific wish I'd gone to the Greggs around the corner!! No fizzy drinks, no smoothies, no apple juice... Only coffee or orange juice, great choice! Rude staff who obviously didn't...
Teddykins . 2016-08-09
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Was actually visiting costa here and one burger king staff member pushed in front of customers with his freebie pot of smoothie fruit to discuss how awful conditions were in his outlet , put us off going as that was our next stop!!!! Then we...
Thewatsons15 . 2016-08-08
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Big queue waited for a long time with rubbish all around my feet. Had 3 meals nearly £20 waited again then was thrown the food there's was no point in them using the fry packet as they were all in the bag. Food was hot...
philm841 . 2016-08-08
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When the fire alarm went off we got up and walked out quietly and carefully, however, when we got to the doorway it stopped. a member of staff called out to us "don't panic Ladies" I assure you we didn't but we were rightly disgusted...
Christine G . 2016-08-03
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Huge queues, slow service, lacklustre staff and a messy eating area- stop if you have an hour and need to eat, I suggest carrying on to the next services.
leonajh . 2016-08-01
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Absolutely awful service, staff were really unfriendly, only three staff working at the time and Melissa, the woman 2ho served us, was really grumpy and didn't apologise when they'd ran out of pretty much everything I asked for, even sauces (and after I saw someone...
Amy V . 2016-07-25
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Both the Burger and the other fast food areas are scruffy, messy, the food was mediocre and had to wait whilst people chat with their friend. I gave up and walked over to Costa's.
Rad1945 . 2016-07-14
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Quick stop on the motorway, late Saturday evening. The restaurant was busy but only minimal staff on, and the queue was only getting longer. Chips were almost hot, burgers were a basic pass, drinks machine had run out of ice (showing just how little drink...
Tom W . 2016-07-13
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Ok, nothing exciting to write about. Food was nice enough, hot, quick and served with a smile. Tables could of done with a wipe though.
TracynPaulx . 2016-07-13
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Asked for a small cup of tap water and they refused unhelpful and unfriendly so ate elsewhere (Moto service station)
niqueee84 . 2016-07-12
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Very busy but not enough to staff very expensive for s Burger King but captive audience! Place untidy food good not really worth price but you know what your getting staff polite but very busy
Johndunn5707 . 2016-07-10
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Awful is the only way to describe this. It's rare that I rant but this has really wound me up after several overseas trips where quantity, quality and service are way way better than in UK. I've put a menu picture and a picture of...
Mr_Mote . 2016-07-06
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If I could rate this Burger King a zero, I would. Awful customer service, dirty tables, dirty floors, no atmosphere! At £16 for two meals, not cheap either!!
Teagy13 . 2016-07-02
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Nice staff who were friendly and the tea was ok. My friend had a burger meal and he said it was fine. Lets face it most service stops are not great, this was ok though.
theonlybigman . 2016-06-17
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What a scruff hole the staff at bk are the low of the low . If you pay for parking and you get a meal voucher they tell you what food you can eat what the hell is that all about 😡😡
Y5904EQstevew . 2016-06-14
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Didn't go in restraunt. Had the takeaway option. Was not good. Curries were lacking flavour. Honestly tasted like they came out of a jar. My madras wasn't spicy at all (my husband didn't think so either and he funds black pepper too hot). Rice was over cooked, and the garlic and cheese naan were tasteless. The chicken and the lamb was good quality and tender. But for £60 we were bitterly disappointed.