Based on 177 opinions finded in 1 websites
Based on 177 opinions finded in 1 websites
Nº 653 in 699 in Central Bedfordshire
Opinions
These service stations on the motorways are a rip off. Having no choice, came to the conclusion beggars cannot be choosers. Very pricey for what you get, you even have to beg for some tom sauce etc.
TomandJane . 2024-03-01
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Very very very slow service. Burgers were cold. Won’t go here again. Had to heat up the burgers in the microwave next to Costa
Chris S . 2024-02-27
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burgers cold, chips cold, coffee terrible. Long wait time, restaurant not clean neither were the toilets. from a visitor from australia- very disappointed.
Helen C . 2023-12-26
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At this Burgerking, the service is really slow, mostly down to the fact, there was only one guy serving. The burgers were good, alas the fries were not, and the coffee was not very good.
malc1005 . 2023-12-10
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Absolutely terrible and rude service on the evening 09/12/23. 4 orders ahead of me in the queue and it still took over 20 minutes to receive the food and it was only 2 meals, however after realising the 2 servers were watching something on the phone whilst serving it made more sense why it took so long. Out of the 4 orders ahead I saw 3 people return, wasn’t sure why at the time but now I do. When we got back to the car my large Fanta was only half filled, 1 bag of chips were missing and the Smokey Chicken legend was not “crispy” but instead soggy and cold.
AJP_20231999 . 2023-12-09
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I ordered on the screen at 12:29. The place was fairly busy (maybe 10 orders showing ahead of mine) but not crazy busy. I waited 25 minutes for my food. In the end I had to go and query the delay as others who had arrived after me were consistently being served ahead of me. (I did not order anything complicated and could see identical burgers being given to later customers). No apology just ‘we must still be waiting for something’ without checking. I then heard the staff member correcting 2 seemingly new staff for just doing the newest order each time, rather than the oldest. This was meant to be a quick lunch on a long journey but it made it take so much longer. I will not go back there.
Jo W . 2023-10-27
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This place only received 1 star because there is no option to leave zero stars. Food luke warm. Plant-based burger was missing the lettuce, tomatoes and gherkins advertised. Should have taken it back but would have waited another age for replacement. Honestly, it takes real skill to make anything this bad!!! Maybe they earned the 1 star for that!!!! What can I say? Avoid this place at all costs. It’s terrible, terrible, terrible … and then some!
Adventure59806894400 . 2023-09-24
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Unfortunately been here three times this year after difficult journeys and always been disappointed. I won't be going again. Last night , there were not enough staff and waited a very long time. The restaurant was dirty and bins overflowing. Really concerned about whether the food would be OK. Staff looked bored and did not interact.
claire s . 2023-05-31
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Somehow managed to fail to meet very low expectations. Burger and chips both luke warm at best despite the absurd price and waiting for what we assumed was for the food to be cooked Staff looked disinterested and bored. Flat and lifeless with naff food. Don't bother.
E5413PWdanielh . 2023-03-15
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We called at this service early evening 28th Feb . We ordered on the machine and my wife looked to find a table . Unfortunately there was not one table in the place that was not filthy and looked like it hadn’t been wiped let alone disinfected that whole day so we ate in the car . We were disappointed as we normally prefer Burger King over other outlets but both hygiene and food quality were below standard at this outlet £22 for two burger meals and to find these conditions unacceptable and we won’t visit again . Brian Beaton Yorkshire .
brianbP2943JL . 2023-03-01
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After a long day I called into these services and ordered my dinner from Burger King . Unfortunately probably the worst Burger King I have ever experience The bun tasted stale , the chicken royal and onion rings tasted of dirty fryer oil I won’t be returning
jeremy_hartigan . 2023-02-02
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Wouldn’t advise stopping here as it was ridiculously slow despite not being overly busy. The restaurant tables and floors were dirty.
Ginny S . 2022-12-30
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Absolute filth. Chairs slide around in grease, rubbish and food cover most of the floor, tables all greased up with ketchup. Would rather eat in the services toilet cubicle. Zero stars but had to choose one.
darrenrL1010TG . 2022-12-28
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The men working there today are so nice, best service, they got my complicated order spot on. This is the first time, I have ever had our 100% correct. They were very nice, I would recommend this Burger King, we will definitely be visiting again. Any other Burger King I have been in, they have never got our order correct, not once. Accept Feering branch. Well done, and big virtual hug, as I said to you when we were there. I enjoyed it so much.
370chrissip . 2022-10-20
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Stopped here after being stuck on the m25 for hours and the children were hungry. The restaurant was absolutely filthy, so bad we went and sat in the car to eat. The bins were over flowing, the floor, tables and even the windows sills were full of litter. The tables were so dirty I don’t know when they were last cleaned. Fully expecting to get food poisoning as if this is how the leave the restaurant where customers can see the mess what is the kitchen that customers can’t see like. There was no one tidying up of cleaning. I am aware that the mess wasn’t caused by the staff but lazy bone idle customers who can’t tidy up after themselves. But it was absolutely grim.
busybee1985 . 2022-09-18
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Yesterday evening I visited BK at the toddington services going north. The person who served me was really nice and helpful and deserves recognition from BK for doing an exemplary job I only wish I got his name to put on this post
anon57658 . 2022-08-23
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Seems that the staff and manager rather go out and check on people’s cars and children and get their parents reported rather than do their work that they paid for. And the branch is left unmanaged. What a nuisance.
janedO9515RN . 2022-08-05
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This is a motorway service station location so I don’t have very high expectations, but this Burger King branch is really bad. It either needs a manager or someone who acts as a manager. We arrived at 1330 and left at 1415 with nearly the...
TheBigHog . 2022-08-04
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We ordered food and only received half of it. Utter joke and the phone line in clearly not working. Awful. Never use Burger King staff incompetent
MarkHobden . 2022-07-25
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Burger tasted horrible! Chips were inedible as you would have got salt poisioning as there was far, far too much salt on! Onion rings were that frazzled up that they tasted burnt & were virtually inedible. It was like they had been on constant cooking...
Vacation141474 . 2022-07-24
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20minute wait today for 2 half assembled burgers with more than 10 orders coming out before us that were served after we were. Two front of house staff were totally unbothered, the girl in particular had a massive attitude. Hilarious really 🤣
Yasmin G . 2022-07-24
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Severely understaffed and ones that are present are of no customer service inclination whatsoever. They are slow, sluggish and care nothing of the frustration of the crowds waiting over an hour for ‘fast’ food. I was flying solo so had only ordered a cheeseburger. Arrived...
675gemmac . 2022-06-18
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Staff not interested at all. Around 20 people waiting and with the meals coming out every 5 minutes. I’ve been waiting half hour already and the guy calling out the numbers is just rolling his eyes and giving more sass than lizzo. One bloke behind...
H8220TGjackh . 2022-05-15
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Arrived around 6PM and the restaurant was filthy despite being quiet. Tables hadn't been cleared, bins overflowing and food trod into the floor that looked like it had been there for hours. Staff nowhere to be seen apart form behind the counter with about as...
andybB873VW . 2022-03-29
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This establishment is a total and absolute disgrace. Filthy beyond belief, staff totally disengaged, it is awful. Don't stop here. Avoid. A health hazard.
ItsReviewed . 2022-03-27
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We stopped here for a bite to eat on our way up north. It was about 8pm and fairly but not overly busy. Their were about 10-15 people waiting for their orders but not that many staff - only one seemed to be working the...
Steve196611111 . 2022-02-26
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Worst BK I've ever been to. Wasn't busy but still took absolutely ages to get my order which only consisted of a Bacon Double Cheese XL. Waited almost twenty minutes for it and when I did finally receive it was barely even lukewarm. Loads of...
Sean F . 2022-02-20
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Absolute rubbish. Poor quality food. Cold coffee, bad service. Eat somewhere else. Sooner ho to McDonald’s. Do need t stop here. Limited sit down furniture and used foods wrappers everywhere.
Kimjong1984 . 2022-02-12
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stopped here as we were strving travelling back from London. This place was awful. the services were bad an thought we would be safe with a burger King - how wrong was we?? the service was shaocking, there were only 3 people behind the counter...
cmarshy5 . 2021-12-27
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Ordered to eat in and it was cold, plus it was draughty, they looked short staffed and thoroughly miserable, the burger was dry
OnAir42917853302 . 2021-12-22
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Im a rush as on a business trip is stopped to grab FAST food however it was the slowest food i have ever witnessed. People ordering after me revived their food which was much more than i ordered instantly. It took 20 minutes for a...
percyjamessoutar . 2021-10-01
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Had a young girl and 2 lads on the service tills. Understand current climate but this girl ignored me and 10 other customers whenever we asked a question. Waited 40 minutes for the order to be prepared and it was wrong. Me and 5 other...
jessicalM5403SQ . 2021-07-24
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Fabulous experience. Great customer service from Hayley, the food was hot and very tasty, the whole area was very clean and pleasant to eat in, we felt really safe. Thank you to all the staff for a job well done!
SukikittySecretDiner . 2021-06-18
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Filthy tables and floors, separation screens covered in food and drink . Staff stood around behind counter having a laugh. Too young/ inexperienced/ untrained? No covid guidelines being adhered to at all !
D4ncingqueen . 2021-06-02
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Server was friendly enough but thats where the pleasantries ended. Burger and chips hit me for £10. Walked 1 minute back to Travelodge and to my horror, chips were stone cold (not even luke warm) and were ROCK hard. Am sure they just swept them...
Pugsontour1 . 2021-04-28
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Awful. Slow service and often cold by the time you walk 30s back to your car. Vegetarians and allergy sufferers beware clever sneaky sign at entrance. ALL FOOD IS COOKED ON THE SAME GRIDDLE AS THE MEAT. Yesterday I was served a Halloumi burger which...
Jules_Hicks . 2020-03-11
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visited 1st March 20, waited ten minutes for order to be processed and they weren't that busy. cappuccino tepid at best, asked for replacement watched it poured, still tepid. I was asked if I wanted hit water putting in it so I asked for it...
Bryn J . 2020-03-02
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All your staff are complete idiots that take their absolute sweet time with everything. Absolute 0 brains between them all. Ended up having to walk off without my food that I’d paid for after waiting for so long already . There were literally 3 people...
334gabriellat . 2020-02-05
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i took a vegi burger today it was so good.well done to who ever made my burger.thank u i really injoyed it.
subikak . 2019-12-23
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Always a high standard at this outlet. Unlike a lot of motorway service outlets quality of food is excellent here Well done to the team Well done to team
petersY7581TI . 2019-10-10
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One wonders why this BurgerKing is one of the few BKs not participating in the BK-feedback-uk.com, but not for long. The staff seem utterly fed-up and loathed to be working there - not pleasant to experience - on all sides. Staff do not listen to...
MojoMango . 2019-08-29
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Where do I start......... 1. Not enough staff 2. The staff that they did have were very slow, rude, belligerent and miserable (that is probably because there was not enough of them) 3. Wrong orders, no apologies 4. I saw at least 3 people ahead...
alex s . 2019-08-03
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Not much you can get wrong with a bacon double cheese burger but this place did. Cold food bacon not cooked and cold cheese hasn’t even melted the burgers were that cold and chips you could stand up they were that solid. Won’t be going...
Sarah H . 2019-06-18
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Travelling southbound on the M1 we stopped at Burger King store no 8339 and was served by cashier Jodie. Jodie had 1 other member of staffs help with 1 till open and a queue of approx 25 -35 people waiting to be served at lunch...
S M . 2019-05-31
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Burger was slightly overcooked and the bun fell apart, and despite all of this, the burger was reasonably ok, plus the fries were not too bad. The coffee however, was ghastly. I took a few sips, had extra milk, but I still couldn't drink it.
valannrob . 2019-05-24
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Remembered why i never came back since my first visit here about 8years ago. Will never Come back here again
kclndn . 2019-04-28
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All the staff were standing around doing very little! Waited there nearly ten minutes and nobody came over to the till to process my order, so I walked out empty handed. Disgusting service, avoid
andyl656 . 2019-04-01
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Literally the worst Burger King I have EVER had!! Dish water flavour coffee and dry as sawdust burgers!! I would avoid like the plague!
GeoKitten82 . 2019-03-31
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We had a group of 57, including 49 Primary School children returning from a trip to Manchester. We were on a tight time schedule and the staff could not have been any more helpful in ensuring that we were all well fed in exceptionally quick...
McGrawM . 2019-03-11
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Bins overflowing, broken order points, VERY slow service, half of the menu unavailable, horrendous attitude of staff. I waited for almost 5 minutes for someone to find milk from a back room; meanwhile my food was getting cold. Elements of orders strewn across the counter...
Ben S . 2019-01-01
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We was coming down the motorway and want something to eat. Stop at services on toddington South for a burger. Went into burger king and used one of the self -service machine. Only one was working,the other two had no paper in them. Order food...
746derekw . 2019-01-01
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Wish we'd gone for KFC next door, or even Subway, both of which were processing their lines quickly, but we wanted hot drinks, which don't come with a KFC bucket. Should have walked away when we saw a family collecting their order and only THEN...
OdgeUK . 2018-11-24
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The worst value and quality ever.£2.99 for a very sorry looking excuse for food, we were served a small burger with a postage stamp sized piece of yellow whatever on top of it in a limp bun.Yuk
philipbS7909QU . 2018-11-18
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Hi, Yes its a Burger King, but this is the quickest one I have visited, I like the Burger my way, and normally this takes a lot longer to cook, Not today it was less than 2 minutes.
stephenpickering . 2018-11-15
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This Burger King was filthy - complete with loose tobacco on the counter!? Against my advice a friend ordered food here and was served by a very rude older woman who seemed uncomfortable around her colleagues. The 4/5 young men behind the counter were more...
Gigi C . 2018-11-05
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27th Oct 9pm Two young teens running the place. Yes the service was slow as one was serving while one cooked, but they were polite, efficient and got all the orders correct. There were tables that needed clearing but they had a queue so they...
Maz1209 . 2018-10-27
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I don’t like to write negative reviews but there was nothing positive about this visit to Burger King. I stopped in for some fries. The fries were hard and cold. I was already in the car when I tried to eat them. I can’t imagine...
ragiansanti34 . 2018-10-22
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Would not visit again food cold waited ten minutes as well !! Very expensive and presentation very poor ! Burger hot but rest really cold not like a normal Burger King !!
Duncan567 . 2018-10-14
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called in with children and it was a pathetic effort. burger king is supposed to be fast food isn't it? 45 minutes we waited for the food. understaffed and couldn't cope with the orders. don't bother with this place, you will only end up frustrated...
Gary E . 2018-10-13
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aweful - I can not think of one good thing to say. service - slow, disinterested, long queues with two staff talking, one working and one handling burgers by hand wearing a coat and no gloves - then literally throwing them down. Food - aweful...
jim m . 2018-10-06
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We stood for a couple of minutes whilst 3 staff finished their conversation, and then deigned to serve us. My burger was dry and had bits of gristle in it so mine went in the bin, my wife finished most of her but remarked how...
william j . 2018-09-27
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We stopped off to grab a quick bite. The food was very nearly cold, the fries almost inedible. Ketchip free, 20p for bbq sauce - rip off.
Anne H . 2018-09-09
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There is something about Burger King that is much better than McDonlds The range of food ,the advertising, the innovation! But all this seems to fall away at motorway services .. despite the great decor and layout the actual experience doesn’t quite come up to...
jonathanhZ7370OP . 2018-08-30
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OMG we placed our order on the self service till, it said it was sending it to the kitchen. It then said it had failed and to place the order again. We did that. We went to am&S, came back it still wasn't ready. It...
LouLouTravel74 . 2018-08-28
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The self service machine didn’t work. We ordered and it took way too long to arrive. The floors were dirty and covered in rubbish. Not pleasant
lovetoskitoskitoski . 2018-08-23
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On entering we could see that it looked busy but didn't think anything of it. We went to one of the self service terminals to place our order and when completed we could hear the printer but nothing came out. Our order didn't appear on...
Mark T . 2018-08-13
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Poor service, self ordering stations out of order and the one that did work just issued a blank receipt so you could have no receipt, missing items off order, cold food out of an order of 8 items 3 were missing only realised when Re...
jamiemart1989 . 2018-08-05
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Went in with kids for a quick road meal. It was busy but we weren't there long and once our order was made we received the food quickly. It's a standard Burger King so no over-expectations, at least it's better than McDonalds. Slightly understaffed if...
tomct82 . 2018-08-03
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The order process is pretty rubbish. Had to clean the table ourselves with wet wipes! The staff are run off their feet and our order was incorrect. Staff too busy for us to complain to. My 8 year old grandson said he would mark this...
richardwR8623RU . 2018-07-30
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A long que, 1 serving and awful service! Got every order before ours wrong and mixed up giving orders out. Food was rubbish too. Very disappointing
ErynLeicester . 2018-07-12
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6pm sunday night... queue of around 20 people, 1 person serving. Waited 20 minutes, i watched at the serving end of the counter whilst waiting, every single order was wrong... ordered bacon double cheese XL meal, what i got was whopper in a bag... no...
ecocoreservers . 2018-06-26
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Great meaty burger and lovely ice cold drinks. Service was good too, no wait, very efficient.we were busy so no wait was great. Clean tables too.
jsmith157 . 2018-06-25
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Burger King never falters. Always the same great burgers. Friendly staff & quick service. Well done Burger King
Susan H . 2018-06-11
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Made our order, in the 20mins we waited we saw 7 orders and 5 of those the customer had to come back as something with wrong..... then we got a refund and left
Dave H . 2018-05-19
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After waiting 20 minutes at Teddngton Services to be served I was finally seen to and paid about £8.50 for my meal. Having left the services I got an extra special surprise to go with my hot fries and hot coffee....a stone cold burger. Almost...
magoadrianino . 2018-05-13
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A gentleman served me and my family today named Andre. We couldn’t have asked for better customer service - polite, nice and helpful. Asset to their team.
charlnealexx . 2018-03-28
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Ordered bacon and cheese double burger and coffee ... bap so dry it crumbled ... bacon was like a price of string ...coffee only half full ... offered refund on coffee .. what a joke ... avoid this place total ignorance and diabolical disorganised service...
DOODLEBUGS95 . 2018-03-11
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A snowy December Monday evening coming out of London, around 6:30pm. Although it was a couple of weeks away, Toddington looked like it was shutting down for Christmas. Burger King already had. You don't bother to check TripAdvisor for a motorway burger stop do you?...
DadaGee . 2018-01-02
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No problems at all: cheerful staff and a tasty burger. The fries are a little thicker than at “Ronald’s” place - I like them this way. Fanta was off, so I had Tropicana orange juice instead, with no bits.
Eric_the_Bish . 2017-12-17
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Wir der Bezeichnung Fast-Food nicht gerecht denn die Wartezeit war 20 Minuten. Der große Andrang ist ein Indiz für den...
AlJarreau . 2017-11-02
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The staff are soooo slow. The guy serving us was appalling, he didn't ask if we were eating in or taking away, he didn't ask if we wanted sauce, he didn't let us know where to get condiments and milk for our tea. He didn't...
Missy J . 2017-10-10
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Stopped by with my family for a for a munch at the restaurant last week. Forced to leave before ordering as a short Asian guy mid 40's working at the back of the restaurant was speaking to his colleagues in his native language which we...
anglz1112 . 2017-10-09
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They don't accept Burger King vouchers from their own app and said tills don't have the facility to accept vouchers, staff not bothered when food not purchased
OxfordshireDirector . 2017-09-20
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Travelled back from London with the family. It was a long day and the kids wanted to go to Burger King. There was a long queue and with four personnel serving. When it was our turn to be served all four servers left their point...
HolidayGuy2017 . 2017-09-17
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Ordered the bacon double cheeseburger meal, large. It cost me £7.79. Service was poor and there was more people in the queue than actually seated in the restaurant. I was not happy when I got served a double cheeseburger (normally £1.49) with a little piece...
greenking12 . 2017-08-14
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Pit stop for a late breakfast on a long road trip. 10 minute queue and only two people serving. No mayo and milkshakes over cooked chicken strips. Expensive stop for lest that average food disappointed.
Mark D . 2017-08-06
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We were in a hurry and needed some food. We both had the vegetarian beanburger, it was quite good but we've had better elsewhere. Staff were surprisingly friendly.
136charlesk . 2017-07-29
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We were coming from London after an evening meeting, it was quite late at night and we were tired and hungry. Most places were shut so there wasn't much choice, we opted for a burger. The meal was cold and under-done but worse still, I...
123SIMPSON . 2017-07-14
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School trip sabotaged by vermin; after a long day of travelling we were all feeling very weary. We sat down with our snacks and drinks and we're shocked to see a rat scurry past us. My colleague was so uncomfortable with our new rodent friend...
Jessica E . 2017-07-04
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staff was very polite and helped with order order was pretty quick and very clean and nice food for value would recommend
Nathan T . 2017-07-01
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Dirty, staff are rude, stop anywhere else but here. Not much more to say so many problems i would be here all day. Also if you happen to stay a minute over your two hours parking which i did once (fell sleep) expect to be...
markD4218EW . 2017-06-30
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Needed food on the way home to Newcastle and this was the first place I came across. Some service stations these days have come on quite a bit and are actually nice places to be. Unfortunately, the services this Burger King are located in are...
r5kod . 2017-06-18
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I was beginning to think when i ordered my burger....they were out the back chasing the cow round the field ....asked for my money back in the end ....cant wait all day for something to eat, all I got when i asked how much longer...
BadBob65 . 2017-05-25
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I like to only give positive reviews but this was not an experience i can spin. It was 10pm when we called in desperation after a late arrival from the ferry & needing food to continue our 6 hour drive home. The counter was understaffed...
lollybird . 2017-05-21
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Food was ok but expensive for a small burger and fries which were classed as 'large'. Burger was quite tasteless
Jarv83 . 2017-04-23
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It used to be called fast food. Not here! Incredibly slow service. The seating area is filthy...food on floors, filthy tables, rubbish everywhere with no staff cleaning up. Never again!
A4030MMpault . 2017-04-22
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I've never been to a Burger King that can't get it right. You always know what your getting but today the food was cold. The place is dirty. Honestly don't eat here .
Stuart B . 2017-04-17
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Just noticed I was charged 5p for a burger King carrier bag! I did not receive one! The usual paper bag that it come in does not qualify for the givernment charge, So do this to every customer in an M1 services everyday and that's...
noholdluggage . 2017-03-24
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Extremely badly trained staff with a worse supervisor (i cant use term "manager" because he certainly cant manage). Moderately busy but a wait of 30mins to get to the til for it to be closed & then to wait further 10mins after ordering. Nothing fast...
rach247 . 2017-03-04
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Stopped on the motorway and as it is a Burger King we thought we could have something quick to eat ... took us 20 minutes to get the order in as we could not understand a single word of the guy at the till ......
agodefelice . 2017-02-20
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176 Opinions
Had to stop here for food as we were coming back from holiday so not really bothered what we had. Service was poor with staff not really engaged with their role and customer.The Angus burger is too la
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