Based on 2.366 opinions finded in 4 websites
Based on 2.366 opinions finded in 4 websites
Nº 298 in 437 in South Tyneside
Opinions
Food was hot and very tasty. Delivery was spot on.
Kathleen . 2025-04-07
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Again didn’t bring everything I ordered, missed chilli bites that cost £7
Dean . 2025-04-06
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Order was missing 2 items 1 of which they scribbled outvon the reciept and didn't leave an explanation but delivery bloke was bang on time
Aaron . 2025-04-04
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Food was horrible, burger was burnt and sloppy, chips where cold and like cardboard and the drink wasn’t even stored in a fridge because it was warm will never order from here again
Chris . 2025-04-02
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Food had been given to someone else and had to be remade, waited 1 hour total
Rebecca . 2025-03-30
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chips cold, didn't leave pickles out of one burger as requested. burgers were just warm. not good . had to reheat meals as both too cold. not happy
Debra . 2025-03-30
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Great quality and arrived spot on time
Lee . 2025-03-22
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The burger was absolutely delicious, will definitely be ordering one of those again soon 10/10.
Robert . 2025-03-20
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order warm and correctly packed
Mark . 2025-03-18
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large fries a disgrace hardly any in box
Karen . 2025-03-15
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whoopers we're hot and filled superb cheers
Jerome . 2025-03-09
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Really nice and convenient for the hotel
Benjamin Wood . 2025-03-03
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Great service. Friendly efficient delivery driver. Thank you.
Allan . 2025-03-02
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Fantastic very hot lovely food
Wendy . 2025-03-01
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What’s the point of asking to add or remove ingredients if they still get made as base… asked for no pickles no onions no bacon extra patty got soggy bacon and everything else I mentioned
Domantas . 2025-02-26
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the original time was changed, as it usually is. why set a time then change it, then ask if you were early, late or on time. food was barely warm and the fries? very disappointed and bk chips are the only fries I like from ff restaurants. have they changed the color of the milkshakes? order a strawberry milkshake, just not the classic " pink". the driver was as bland as well as the meal. as if he was made to walk here from whitemare pool.
Lesley-ann . 2025-02-25
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Chips were like rubber as if they were old refried ones and really cold
Gavin . 2025-02-24
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Driver was nice and polite,food was piping hot
ian . 2025-02-18
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not a good meal wont be getting one again and my drink was missing
David . 2025-02-08
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Unable to get a simple order correct, missing half of items. Driver unable to follow maps to house and blames me for it.
Georgia . 2025-01-31
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the food arrived late and was cold
catherine . 2025-01-31
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Food was cold, onion rings were soggy, went into the bin
patricia . 2025-01-30
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Absolutely shocking food, took me 2 minutes after been given the food to open it and was shocked cold chips under cooked, the burger also cold that it looked like left overs would I buy from here again never....
Martin Allen . 2025-01-26
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drivers do not follow easy directions I send in the comments block.also the delivery driver is using an Iceland food bag ??? I think this is why the food was cold .
Phil . 2025-01-26
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My food was 15 mins early. Left a note for the food to be dropped off at my workplace gatehouse. Food was not left anywhere and was marked as delivered and left at main entrance. Last time I’m ever using just eat.
Richard . 2025-01-23
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The order is always wrong or missing item
Ian . 2025-01-19
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Got the 'Doritos Chilli Heatwave King Box' which is described on both JE and BK websites as including Doritos Chilli Heatwave Chicken Fries but they were missing from both of our two meals.
gemma . 2025-01-13
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Made an order and delivery time kept changing which I get it’s new year, order eventually came items missing and food wrong, staff obviously don’t read customisations.
Kat . 2025-01-01
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Order never arrived. Although it was marked as arrived!! Then had to drive to McDonald and get the kids their dinner after waiting nearly 2 hours. As I was at work!!
emma . 2024-12-31
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Wrong milkshake was delivered, the fries were cold and considerably less chips on each box.
Pat . 2024-12-31
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Burgers didn't come with correct ingredients. Not great
vicki . 2024-12-27
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Burgers where cold. Onion rings soggy. Spoiled my super, I guess I'll stick with MAC EE Ds
Jimmy . 2024-12-23
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Food is freezing I've had to put it in the bin
Julie . 2024-12-20
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Had to use the toilet urgently, was told i need to buy something, waited at the till for 20 mins and noone came to the counter. Rude staff, unempathetic.
Mahnoor Sheikh . 2024-12-18
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3 hours to deliver cold stale food.
Sean . 2024-12-18
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Had to order the meal twice as order was wrong first time my son has OCD and if the order is not correct it affects him emotionally so unfortunately I’m £15 out of pocket
Jane . 2024-12-16
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Food was alright but delivery driver got lost
Robert . 2024-12-16
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Just eat app stated 15-30 mins delivery. Ordered food at 12.36pm. Order sat being prepared for over an hour. Delivery time kept changed from 1.15-1.30 to 2.15-2.30. Finally turned up at 2.18pm, over 90 mins after delivery. Chips were Luke warm to say the least. Disappointing
Richard . 2024-12-08
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food was barely warm and no sauce with nuggets was in the bag. Milkshakes were lovely tho.
Holly . 2024-12-06
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Ordered arrived over an hour after placing the order. All items were stone cold. One of the whoppers was missing and the Chicken Royale did not have cheese on as paid for. The 3 dips I paid for were also missing. Very very poor
Mark . 2024-11-28
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Food was cold and half the order was missing
Leigh . 2024-11-23
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Only half off the food came not happy
Jak . 2024-11-19
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If I could put zero stars I would have. Its was 1 hour & 45 mins late. They wouldnt pick up the phone & when it finally turned up it was cold. Terrible.
Claire . 2024-11-12
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so now whitemare pool b.k's standards have slumped below that of Tyne docks b.k? and that's saying something. cmon, guys atleast Tyne docks has always been disappointing. a 'large' squashed portion of fries, cold at that. granted the burgers are going to be a little tepid because of the drowning of sauces and limp salad but it's like it's been sat on their doorstep. I bet santa could deliver our food hot enough to eat and it takes him a year from the north Pole, poor chap.
Lesley-ann . 2024-11-09
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the food was the worst I've had - I think it was the leftovers, it was cold, like rubber and the burger had hardly any filling. Totally disappointed
Allison . 2024-11-08
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I asked for no cheese on burger as partner is allergic and it come with cheese, also no drinks with out meals
vasey . 2024-11-08
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Chips are solid. Like week old chips microwaved. Absolutely vile.
Anna . 2024-10-23
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Been a few times never get order right burgers dry on wopper
rick younger . 2024-10-21
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Food was stone cold inedible. Won’t be ordering again
Kirsty . 2024-10-18
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very satisfied with the services
George . 2024-10-18
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Everything I ordered was NOT delivered
Barry . 2024-10-10
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twice I've order from here aand both time there has been itemss missing from the order!
Jo . 2024-10-08
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Food was freezing couldn’t eat the chips ended up throwing them away this is the second time I’ve ordered from here and both times the same thing
Clare . 2024-09-28
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Missing Drink! Paid extra for coke and still don’t come…
Elliott . 2024-09-22
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top notch, fast delivery, tasty meal.
Ian . 2024-09-20
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Wrong milkshake delivered. Burger missing bacon onion rings and sauce. Chips had too much salt on. This has never happened before. Someone at the store needs to make sure all ok before packing,
Kathleen . 2024-09-18
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it took over half an hour to do a 10 minute journey and the food was Stone Cold when it arrived
Angel . 2024-09-17
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atleast this order turned up ordered a McDonald's earlier delivered to wrong house emailed a complaint asked for a refund, guess what no reply
David . 2024-09-07
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ordered x2 bbq stacker burgers. both arrived plain. quseless
Danny . 2024-09-05
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Awesome! 💯 Many thanks for the note about the milkshakes too guys! 🙂
Lisa . 2024-09-05
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Waited for my order for 2 hours came freezing
Ellie . 2024-08-30
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Starving, went in and could only order through the ridiculous touch boards. Never mind a local business will get my money instead. Went out hungry. Come on people let's not stand for this, I want to deal with a human being, otherwise I may as well order on Uber!!!
Spencer Truman . 2024-08-27
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Ordered 3 chip only one was full others had 5 chips in very disappointing
Pauline . 2024-08-26
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The delivery driver had no clue what he was doing just kept pointing his phone saying delivery without saying what it was
Ian . 2024-08-23
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Food was freezing, delivery driver went the wrong way twice and thought it was funny when he eventually turned up
shannon . 2024-08-10
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no problems, tasty and hot. pleasant delivery driver.
Ian . 2024-08-09
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Food wrong food was cold went in the bin
Jade . 2024-07-29
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very unhappy little boy, his milkshake wasn't there 😢
joolz . 2024-07-27
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The food was horrendous no dips that I should have got with the meals! came everything was cold wrong milkshakes sent and taste disgusting the halloumi fries are horrendous like chewing rubber worst I’ve ever had everything has left a disgusting taste in the mouth requested refund be the last time I order from here
stacey . 2024-07-26
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I ordered a chicken burger and the chicken was burnt!
Patri . 2024-07-19
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driver was mint he even made something for his bag so your drinks don't spill need a pay rise him
P . 2024-07-18
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The food is cold andt the portion is shocking half a carton of fries
Gemma . 2024-07-18
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It says order delivered it has nit been delivered
Lee . 2024-07-13
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Burger was awful with wrong items with burger half portion of fries. Disgusting to say the least
Sara . 2024-07-12
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Driver had an attitude problem. Rang twice to say he was on way. He came to front door saying he wa waiting round my locked back gate. Ordered multiple times in the past and every driver has knocked at front door! Still dont know why he rang! Lol
Rebecca . 2024-07-07
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So called cheesy chips? I’d need a microscope to detect the cheese. Burger cold and inedible.
Karen . 2024-07-07
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The wrong flavour milkshake has been delivered.
Jeanette . 2024-06-27
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Took over an hour. Food not in good condition not freshly cooked
Pamela . 2024-06-25
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Food was clay cold went in bin asked for some mayo and they wrote on the receipt it was 30p won’t order again as 2nd time food has arrived cold
Judith . 2024-06-24
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Excellent Service and friendly Delivery Driver. Thanks again
anthony . 2024-06-23
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No dips again! Food is OK. My burger bun is burnt however and no dips delivered, this seems to happen often. Fries are pointless without dip
Annabel . 2024-06-21
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You pay extra for cheesey loaded fries with bacon it says smoothered in cheese theres a tiny drop with a couple of bacon crumbs on top
Leanne . 2024-06-19
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cold every thing was over cooked rock hard could tel been left on side and cooked and cooked nearly broken a tooth disgusting
Donna . 2024-06-08
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Food was warm but not hot, but still delicious! Thank you!
Sue . 2024-06-01
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part of my order was missing and the fries were cold
Colin . 2024-05-29
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driver was canny but food is cold onion rings like rubber
Philip . 2024-05-28
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Wrong drink delivered left my granddaughter without the drink she asked for with her meal. The delivery was late which is typical unfortunately.
Anne . 2024-05-27
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my order was missing a kids cheeseburger so I had to give my meal to my child
Deborah . 2024-05-23
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Food was amazing and delivered on time.
Robert . 2024-05-20
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did not recieve whooper meal and when i phoned the girl who answered was very abusive will not order again
PETER . 2024-05-15
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Food was still warm and right this time
Ashleigh . 2024-05-04
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it says my order has been delivered, I haven't received it.
Elizabeth . 2024-05-02
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food came cold and drinks were warm my son wouldn't eat the food had to quickly make him something from home.. food was disgusting and mostly thrown out.
Kenneth . 2024-04-29
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Your driver had left before I could tip them. Any way I can tip him on app
Ian . 2024-04-29
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Great food, friendly delivery driver.
Carl . 2024-04-25
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Said food has been delivered and it hasn’t
Jeffrey . 2024-04-22
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Good burger, friendly delivery driver
Carl . 2024-04-22
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I'm missing my sons cheese burger!
Claire . 2024-04-20
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great! soopa - just when we need a meal 👌👌👌
Deborah . 2024-04-19
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Fries were undercooked and all congealed together tasted like old oil.Chilli cheese bites were soggy and oily and the lettuce on the Burger and Chicken Royal had browny bits around the edges.Clearly not concerned with sending out Quality Food.Very Disappointing for what you pay for the food!!
Kim . 2024-04-14
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197 Opinions
First time i have been in for a while and was pleasantly surprised. Was busy, friendly atmosphere, bar staff excellent, good choice of beers. Prices are comparable to any other pub in the area. Will return.
212 Opinions
Really lovely place and friendly staff I’ve come up from Cheshire and both nights here I’ve had food from here :) go home tomorrow and can’t wait to be back up again and to come here❤️