Burger King in North Tyneside

Today I had a lovely experience with Jordan he was so helpful and made sure my food was fast and fresh, 10/10 service what a lovely lad

Excellent customer service from a gentleman named Jordan quick service and offered to take my food to my table as I’ve recently broke my hand true gent if you see this cheers again.

Amazing customer service, very grateful for the worker named Jordan! Described the items I was interested in and what was in them since I have a serious onion allergy 🥰

Easy to find, friendly staff, short wait for food and always good quality

I must say, my last visit was a completely different one to my first. I told myself I wouldn’t go back but I’m glad I did. The staff and their service was exceptional. It seems that they have massively improved their supervision and staff training. Keep up the good work! Special mention to Dylan, ultra professional and naturally customer service focused.

Lovely staff, so helpful and informative, always get a smile from the girls behind the counter

Exellent service couldn’t help u more great with the kids aswell

Canny service and great environment

Jordan been absolutely amazing every time doing my order many thanks .

Service really great. Manager served us was really friendly.

The stuffs are really rute, no manners late ready

I only ever go in here if the lady I support wants to go. (my job) The first time there was a long black hair amongst my fries, not mine! Anyway, found myself in there again. Went to the counter to order and the China doll behind the counter eventually informed me that I had to order from the touch screen boards, OK, not really a problem, until you go to use it and nothing happens! "That one doesn't work" she said! Ok, had I not been with the lady, who was waiting, unusually patiently, for her cheeseburger, I would have already left! Managed to place the order, with assistance from a colleague as my nails are too long to register my selections, they really aren't that long! Watched the board and then it was ready! Her cheeseburger must have been OK, she ate it, mine I took back! The bottom of the bread bun was rock hard, it would have cracked the floor tiles if I'd dropped it, knocked someone spark out if I'd thrown it, it was replaced with a cold one! The fries were undercooked and the drink was flat! On a positive note, I like to create balance, you can always find a seat in here!!! 😉

The staff who work in wallsend burgeoning are so nice and friendly! Food came fast. I would definitely recommend to come here.

lovly staff gave me free nuggets 10/10 food unreal go here

Rajesh is very helpful and accomodating.

Lovely atmosphere, there's finally machines to put in your order so that if you prefer ordering without interaction or the app that is now available. There's a new drink, which is the frozen fanta (which again is one of my favourite drinks). It always nice to come in once in a while to sit down and enjoy ambience of a fast food place. The staff working were lovely in all interactions with me. Overall, a great place to pop in for something quick to eat.

Excellent customer service. Staff are friendly and approachable. Food is always great standard.

Great service the food was served hot and fresh and the staff are friendly and helpful

The staff and service are great very helpful and make sure you have everything you need

Women behind counter was very friendly didn’t catch her name but gave free spicy mayo and 2 large fries was very helpful and so was John thank you

Luke warm burger, uncooked bacon, no apologies gave excuse they dont cook the bacon

Good visit this time. But with this store it is very small and they do struggle too get the orders out, i got my meal in under 10mins so i am happy with that but i got the doritos king beef melt savers box for 5.99 it was like a kids meal ok for a quick snack

I don’t know why this has a drive through. There are not enough people to staff it. It’s great that the food is cooked fresh, but if your sat behind another car ordering, they only use 1 window, so you can’t even order yours, until the previous car has ordered, paid and then your food has been cooked. SLOW and the staff could not look less interested

Lovely service and brilliant food. Shout out to Angela the manager she was amazing :)

I love this place the food is really worth It and would come again

Hot fresh food and very fast and friendly service will be coming back in the future

Very bad experience the staff is too rude especially with delivery drivers they should need to learn how to manage the problem. I am so disappointed

The food was amazing and the staff were very kind

The food is very nice and the place itself is very clean and organised the drinks are nice and refreshing and the staff are very generous here at Burger King.

Food was great, am not usually a burger king fan but just fancied some and it was lush. Got served by Jordan and he was amazing he was super friendly and made me day and made sure my food was hot. Deffo be back again cause the service is mint.

Amazing staff that are very welcoming and friendly, amazing service and the food was amazing. Very happy with my food as always

Excellent customer service. Staff are friendly and approachable. Food is always great standard.

Lovely service. Friendly staff.

Waited for an age for someone to attend drive through even though there was not a single customer in or out , proceeded to buy 2 meals and a side of chilli bites which cost £38 ......... We asked for no tomato both had tomato we asked for extra sauce both meals were bone dry and to compound matters both buns were burnt to a cinder not toasted but black with half portions of chips and flat coke ........... couple of bites out of each meal amd then binned , absolutely disgusting

The staff are nice but the drive through is torture. They serve one car at a time rather than asking drivers to move forward and bringing food out. That meant I waited 15minutes behind just one car to place my order. My order was ready super quick but having to wait 15mins to order was way too long. Either open both windows, move cars forward or shut the drive through entirely. Store, food and staff are good. The drive through has had zero planning or thought into how it runs tho.

Had an issue with our order so I called up and the lad on the phone was so helpful and polite; solved our query. Food was delivered on time, hot and undamaged.

Very nice friendly staff I was served by a lovely gentleman yesterday called Jordan couldn't of been more polite and very well mannered will definitely return to this burger king

originally put my order in at 5.27pm. it was delivered at 8.17pm... Nearly 3 hours for food that arrived cold. Never will I order from here again.

Bag of food delivered wasn't mine, completely different order and completely different name on the receipt. Don't know if this is a restaurant error or just eat. I was told I would need to order again and apply for a refund, that means paying twice.

Food unedible stone cold and had to throw out instead of eating, why

Clean environment, thoroughly enjoyed my meal and was lovely staff there. Will come back again! :)

been again food was delicious new cheesy bacon

Wonderful food and fantastic service.best burger king I've ever been too

missing part of the order freezing cold and no help when you call them

The order had the fries missing, the dips and the burgers were missing ingredients. When I tried to call the restaurant they didn’t answer. This order cost us basically £40. Never ever again! Just eat customer service we’re just as poor.

Part of the order was missing and a drink had leaked on what remained. Managed to salvage some but was a waste of money.

Value for money: *** Quality: *** Delivery: ***** Delivery is always fast and the drivers are extremely polite and friendly.

Angela was brilliant, great service

Lovely restaurant, fab staff very accommodating. Food was lovely can’t fault!

The delivery driver did at least 4 other deliveries on his way to us, by the time he got to us my partner confronted him and he lied saying it was gps issues when it clearly was not as i was watching the map and he was at multiple locations around the area. the food was cold and tasted bad.

Driver was smoking a cigarette and the food was cold - I will not be ordering from there again

Wait through the drive in was ridiculous. Waited over 25 minutes for 1 meal but food is definitely better than McDonald’s and staff very friendly just wait is too long!!

code wasn't working on his phone had to tell him my food was getting cold

My dog burger was decent. Person on drive through did a massive burp Mmmmm

an entire meal missing, food item wrong, tried to call but nobody answered. won't be ordering again

Quality bait and good service, will be coming back

No cheese on burger. Waste of 70p

Very helpful staff. Restaurant area clean and tidy. Food was freshly cooked, salad crisp. Very enjoyable and I’ll be back next time I’m in the area.

Delivery driver was good and friendly but Burger King changed my whole meal up from xl meal to bacon and cheese burger why would like refund

Missing bacon double cheese burger xl

I expect my food to be hot. I know i live far from restaurant but on a bike come on. It was cold. Not happy

Tried to order food at counter but got told to use the kiosk instead , unhelpful and would rather talk to each other than help

Missing items and wrong items sent

yet again no children meal stone cold as it came on a bike and yet again whopper missing not good enough very dissatisfied

prompt arrival. food was hot. delivery driver polite.

4 items delivered out of an order for 11. Not happy

The food was delicious and service was excellent

I found a bone in my daughter’s chicken nugget. Last time I ordered I specifically said no mayo as I’m allergic and yet there was still mayo on my food now this time there’s bones in a child’s meal? this is unacceptable!!

Fast delivery. Friendly delivery person. Good quality food, warm on delivery and well presented.

my order wasn't difficult and they managed to miss off 2 portions of fries.

food missing when I ask the delivery drive if there was another bag she was extremely rude wont be ordering from Burger King again

I want a total refund as I did not receive my food as the driver has stolen my food and if I don’t get a total refund I’m going to get just eat shut down and it was 35 pound I didn’t have and I want this driver sacked who stole my food

The order was missing the main item which was a double whopper with cheese , rang the restaurant straight away only to be told that they couldn’t do anything about it as they don’t employ the couriers ! The bag was sealed so clearly they forgot to put it in yet they wouldn’t accept any responsibility! Wont be ordering from here again !!!!

The chips and burger were stone cold and it was delivered way after the stated time (which was already long enough after I'd placed the order).

Best service around fast and staff very friendly

Food arrived freezing cold ..the whopper burger was missing the cheese on top and £2.99 for a bottle pop absolutely scandalous

Asked for plain burgers to realize they weren't when I got home.

Best Burger King by far in the area, Angela the manager was so helpful, would definitely recommend.

Great service, great staff and amazing food!!!!

the staff were pleasant and well mannered and the food was amazing

never received the order and burger king were absolutely useless and their customer service is abysmal!!!

Brill staff, foods amazing. The manager Angela made sure my experience was the best it could possibly be. I would 100% recommend.

Visited this store a couple of times and do have to say the manager Angela was very helpful. Clean facility with what looked like, hard working staff.

order family party 2 and missing kids cheeseburger and fries , missing chilli cheese bites order 2 cheese bacon loaded fries got only one second one was plain , rang the restaurant nobody pick up the phone, horrible and disgusting service.

food was cold , chips were hard and cold and drinks were missing

delicious food friendly professional staff lovelu store

Very good food and really fast service, manager took care of us aswell, very professional! 10/10

The lady in the drive through was really helpful today!

The delivery time kept changing the food was prepared as I kept in regular contact with the restaurant. The issue wasn’t Burger King it was the just eat delivery driver who was showing as nearby the restaurant for 45 mins before he turned up

Was quite nice although I had to ask for my drink cup and chili cheese bites weren’t nice

I did forget the order number as I couldnt find the page on the app, but all was good as I used the past 4 didgets of my phone number. The driver was vey patient and friendly, the food as always filled me up perfectly. I do love a burger king.

burgers tasted great. Not hot. Chips were almost cold and chewy. Don't live too far away and they're usually piping hot. They definitely had been standing for a while.

only one burger delivered I ordered 3 can you send them out asap

Waited 20mins in drive through, one poor lad working drive through and shop front. I actually felt sorry for him. Other worker on phone. The working lad was so polite and attentive despite the long wait, won’t spend this time waiting again though. Food box standard Burger King, not worth the wait.

Had to debate with delivery driver for sometime as he told me he needed delivery code???? I never received one, I handed him my phone to let him see what I had received, he could not find code, I offered the meal back, he refused, please sort

The app just said the rider was at the restaurant the whole time no updates at all, food barley warm

Service with a smile staff very helpful and friendly

The was no chilli cheese bite in the order and no small fries how can this be a family meal deal absolutely foaming

Rajish was a really nice lad to interact with, nothing was too much - Thanks mate!!

Very well maintained, staff was amazing when taking our order Dylan the manager was so helpful would definitely recommend this place