Based on 781 opinions finded in 4 websites
Based on 781 opinions finded in 4 websites
Nº 570 in 670 in North Tyneside
Nº 11 of 16 Fast food in North Tyneside
Opinions
I only ever go in here if the lady I support wants to go. (my job) The first time there was a long black hair amongst my fries, not mine! Anyway, found myself in there again. Went to the counter to order and the China doll behind the counter eventually informed me that I had to order from the touch screen boards, OK, not really a problem, until you go to use it and nothing happens! "That one doesn't work" she said! Ok, had I not been with the lady, who was waiting, unusually patiently, for her cheeseburger, I would have already left! Managed to place the order, with assistance from a colleague as my nails are too long to register my selections, they really aren't that long! Watched the board and then it was ready! Her cheeseburger must have been OK, she ate it, mine I took back! The bottom of the bread bun was rock hard, it would have cracked the floor tiles if I'd dropped it, knocked someone spark out if I'd thrown it, it was replaced with a cold one! The fries were undercooked and the drink was flat! On a positive note, I like to create balance, you can always find a seat in here!!! 😉
Karen Hoskins . 2025-02-01
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The staff who work in wallsend burgeoning are so nice and friendly! Food came fast. I would definitely recommend to come here.
RubeFoxes 123 (Ruby) . 2025-01-29
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lovly staff gave me free nuggets 10/10 food unreal go here
izzy brown . 2025-01-29
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Rajesh is very helpful and accomodating.
Stephen Dawson . 2025-01-25
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Lovely atmosphere, there's finally machines to put in your order so that if you prefer ordering without interaction or the app that is now available. There's a new drink, which is the frozen fanta (which again is one of my favourite drinks). It always nice to come in once in a while to sit down and enjoy ambience of a fast food place. The staff working were lovely in all interactions with me. Overall, a great place to pop in for something quick to eat.
julia k . 2025-01-20
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The staff and service are great very helpful and make sure you have everything you need
Lee French . 2025-01-19
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Great service the food was served hot and fresh and the staff are friendly and helpful
alice hands . 2025-01-19
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Excellent customer service. Staff are friendly and approachable. Food is always great standard.
chantel wylie . 2025-01-19
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Women behind counter was very friendly didn’t catch her name but gave free spicy mayo and 2 large fries was very helpful and so was John thank you
katrina Charlton . 2025-01-16
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Luke warm burger, uncooked bacon, no apologies gave excuse they dont cook the bacon
Jonathan Bird . 2025-01-14
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Good visit this time. But with this store it is very small and they do struggle too get the orders out, i got my meal in under 10mins so i am happy with that but i got the doritos king beef melt savers box for 5.99 it was like a kids meal ok for a quick snack
Dean Cartwright . 2025-01-10
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I don’t know why this has a drive through. There are not enough people to staff it. It’s great that the food is cooked fresh, but if your sat behind another car ordering, they only use 1 window, so you can’t even order yours, until the previous car has ordered, paid and then your food has been cooked. SLOW and the staff could not look less interested
Gayle H . 2025-01-10
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Lovely service and brilliant food. Shout out to Angela the manager she was amazing :)
Rachael Alexander . 2025-01-05
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I love this place the food is really worth It and would come again
Jack Surfa . 2024-12-30
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Hot fresh food and very fast and friendly service will be coming back in the future
Jordan Davison . 2024-12-29
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The food was amazing and the staff were very kind
Terry Lee . 2024-12-29
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Very bad experience the staff is too rude especially with delivery drivers they should need to learn how to manage the problem. I am so disappointed
Shazia Maryam . 2024-12-29
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Food was great, am not usually a burger king fan but just fancied some and it was lush. Got served by Jordan and he was amazing he was super friendly and made me day and made sure my food was hot. Deffo be back again cause the service is mint.
Bethany Herron . 2024-12-22
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Excellent customer service. Staff are friendly and approachable. Food is always great standard.
Vegeta 2019 . 2024-12-20
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Amazing staff that are very welcoming and friendly, amazing service and the food was amazing. Very happy with my food as always
Matthew McGilligan . 2024-12-20
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Lovely service. Friendly staff.
Sodienye. A. Afiesimama . 2024-12-20
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Waited for an age for someone to attend drive through even though there was not a single customer in or out , proceeded to buy 2 meals and a side of chilli bites which cost £38 ......... We asked for no tomato both had tomato we asked for extra sauce both meals were bone dry and to compound matters both buns were burnt to a cinder not toasted but black with half portions of chips and flat coke ........... couple of bites out of each meal amd then binned , absolutely disgusting
Edward welford . 2024-12-18
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The staff are nice but the drive through is torture. They serve one car at a time rather than asking drivers to move forward and bringing food out. That meant I waited 15minutes behind just one car to place my order. My order was ready super quick but having to wait 15mins to order was way too long. Either open both windows, move cars forward or shut the drive through entirely. Store, food and staff are good. The drive through has had zero planning or thought into how it runs tho.
Pedro Hunter . 2024-12-15
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Had an issue with our order so I called up and the lad on the phone was so helpful and polite; solved our query. Food was delivered on time, hot and undamaged.
Sara . 2024-12-12
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Very nice friendly staff I was served by a lovely gentleman yesterday called Jordan couldn't of been more polite and very well mannered will definitely return to this burger king
Kylie Scott . 2024-12-10
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originally put my order in at 5.27pm. it was delivered at 8.17pm... Nearly 3 hours for food that arrived cold. Never will I order from here again.
Kurt . 2024-12-09
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Bag of food delivered wasn't mine, completely different order and completely different name on the receipt. Don't know if this is a restaurant error or just eat. I was told I would need to order again and apply for a refund, that means paying twice.
Emma . 2024-12-09
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Clean environment, thoroughly enjoyed my meal and was lovely staff there. Will come back again! :)
Emily Westgate . 2024-12-08
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Food unedible stone cold and had to throw out instead of eating, why
Caven . 2024-12-08
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been again food was delicious new cheesy bacon
Angela Morien . 2024-12-07
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Wonderful food and fantastic service.best burger king I've ever been too
Dominic Noble . 2024-12-07
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The order had the fries missing, the dips and the burgers were missing ingredients. When I tried to call the restaurant they didn’t answer. This order cost us basically £40. Never ever again! Just eat customer service we’re just as poor.
Michael . 2024-12-06
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missing part of the order freezing cold and no help when you call them
samantha . 2024-12-06
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Value for money: *** Quality: *** Delivery: ***** Delivery is always fast and the drivers are extremely polite and friendly.
Libby . 2024-12-04
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Part of the order was missing and a drink had leaked on what remained. Managed to salvage some but was a waste of money.
Gemma . 2024-12-04
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Angela was brilliant, great service
BMPT FITNESS . 2024-12-02
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Lovely restaurant, fab staff very accommodating. Food was lovely can’t fault!
Chirelle Whalen . 2024-11-30
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The delivery driver did at least 4 other deliveries on his way to us, by the time he got to us my partner confronted him and he lied saying it was gps issues when it clearly was not as i was watching the map and he was at multiple locations around the area. the food was cold and tasted bad.
Emma . 2024-11-27
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Driver was smoking a cigarette and the food was cold - I will not be ordering from there again
Steven . 2024-11-24
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Wait through the drive in was ridiculous. Waited over 25 minutes for 1 meal but food is definitely better than McDonald’s and staff very friendly just wait is too long!!
Della Hadingham . 2024-11-22
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code wasn't working on his phone had to tell him my food was getting cold
Darren . 2024-11-20
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My dog burger was decent. Person on drive through did a massive burp Mmmmm
Steve Williamson . 2024-11-18
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an entire meal missing, food item wrong, tried to call but nobody answered. won't be ordering again
aidan . 2024-11-17
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Quality bait and good service, will be coming back
Liam Watson . 2024-11-16
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Very helpful staff. Restaurant area clean and tidy. Food was freshly cooked, salad crisp. Very enjoyable and I’ll be back next time I’m in the area.
Caroline Corfield . 2024-11-15
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No cheese on burger. Waste of 70p
Gary . 2024-11-15
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Delivery driver was good and friendly but Burger King changed my whole meal up from xl meal to bacon and cheese burger why would like refund
nicky . 2024-11-13
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Missing bacon double cheese burger xl
stacey . 2024-11-11
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Tried to order food at counter but got told to use the kiosk instead , unhelpful and would rather talk to each other than help
George Shotton . 2024-11-09
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I expect my food to be hot. I know i live far from restaurant but on a bike come on. It was cold. Not happy
david . 2024-11-09
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yet again no children meal stone cold as it came on a bike and yet again whopper missing not good enough very dissatisfied
Patricia . 2024-11-08
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prompt arrival. food was hot. delivery driver polite.
Jacqui . 2024-11-08
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Missing items and wrong items sent
caitlin . 2024-11-08
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4 items delivered out of an order for 11. Not happy
Jacqueline . 2024-11-02
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The food was delicious and service was excellent
Callum John . 2024-10-29
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I found a bone in my daughter’s chicken nugget. Last time I ordered I specifically said no mayo as I’m allergic and yet there was still mayo on my food now this time there’s bones in a child’s meal? this is unacceptable!!
Tiffany . 2024-10-28
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Fast delivery. Friendly delivery person. Good quality food, warm on delivery and well presented.
David . 2024-10-27
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my order wasn't difficult and they managed to miss off 2 portions of fries.
lisa . 2024-10-26
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food missing when I ask the delivery drive if there was another bag she was extremely rude wont be ordering from Burger King again
Darren . 2024-10-24
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I want a total refund as I did not receive my food as the driver has stolen my food and if I don’t get a total refund I’m going to get just eat shut down and it was 35 pound I didn’t have and I want this driver sacked who stole my food
Paul . 2024-10-24
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The order was missing the main item which was a double whopper with cheese , rang the restaurant straight away only to be told that they couldn’t do anything about it as they don’t employ the couriers ! The bag was sealed so clearly they forgot to put it in yet they wouldn’t accept any responsibility! Wont be ordering from here again !!!!
Bernadine . 2024-10-22
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The chips and burger were stone cold and it was delivered way after the stated time (which was already long enough after I'd placed the order).
Lisa . 2024-10-21
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Best service around fast and staff very friendly
Harry Davidson . 2024-10-14
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Asked for plain burgers to realize they weren't when I got home.
Gary Dunbar . 2024-10-13
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Food arrived freezing cold ..the whopper burger was missing the cheese on top and £2.99 for a bottle pop absolutely scandalous
Carl . 2024-10-13
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Best Burger King by far in the area, Angela the manager was so helpful, would definitely recommend.
Connor Bland . 2024-10-11
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Great service, great staff and amazing food!!!!
LJ B . 2024-10-11
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the staff were pleasant and well mannered and the food was amazing
Jack Whinham . 2024-10-11
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never received the order and burger king were absolutely useless and their customer service is abysmal!!!
anthony . 2024-10-10
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Brill staff, foods amazing. The manager Angela made sure my experience was the best it could possibly be. I would 100% recommend.
Amber Urwin . 2024-10-03
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Visited this store a couple of times and do have to say the manager Angela was very helpful. Clean facility with what looked like, hard working staff.
Carl Robinson . 2024-10-01
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order family party 2 and missing kids cheeseburger and fries , missing chilli cheese bites order 2 cheese bacon loaded fries got only one second one was plain , rang the restaurant nobody pick up the phone, horrible and disgusting service.
Michal . 2024-09-30
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food was cold , chips were hard and cold and drinks were missing
Kelly . 2024-09-28
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The delivery time kept changing the food was prepared as I kept in regular contact with the restaurant. The issue wasn’t Burger King it was the just eat delivery driver who was showing as nearby the restaurant for 45 mins before he turned up
Katherine . 2024-09-26
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The lady in the drive through was really helpful today!
Laura Fawcus . 2024-09-26
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delicious food friendly professional staff lovelu store
Anthony Finnigan . 2024-09-26
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Very good food and really fast service, manager took care of us aswell, very professional! 10/10
Danny Bruce . 2024-09-26
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Was quite nice although I had to ask for my drink cup and chili cheese bites weren’t nice
Reilly Dixkin . 2024-09-24
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I did forget the order number as I couldnt find the page on the app, but all was good as I used the past 4 didgets of my phone number. The driver was vey patient and friendly, the food as always filled me up perfectly. I do love a burger king.
Michelle . 2024-09-21
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burgers tasted great. Not hot. Chips were almost cold and chewy. Don't live too far away and they're usually piping hot. They definitely had been standing for a while.
Jacqui . 2024-09-19
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only one burger delivered I ordered 3 can you send them out asap
Patricia . 2024-09-19
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Waited 20mins in drive through, one poor lad working drive through and shop front. I actually felt sorry for him. Other worker on phone. The working lad was so polite and attentive despite the long wait, won’t spend this time waiting again though. Food box standard Burger King, not worth the wait.
Lisa Heth . 2024-09-18
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Had to debate with delivery driver for sometime as he told me he needed delivery code???? I never received one, I handed him my phone to let him see what I had received, he could not find code, I offered the meal back, he refused, please sort
Bobby . 2024-09-12
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The app just said the rider was at the restaurant the whole time no updates at all, food barley warm
jason . 2024-09-11
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The was no chilli cheese bite in the order and no small fries how can this be a family meal deal absolutely foaming
Macey . 2024-09-09
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Service with a smile staff very helpful and friendly
Peter Gilmour . 2024-09-09
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Rajish was a really nice lad to interact with, nothing was too much - Thanks mate!!
Rory Johnson . 2024-09-08
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Very well maintained, staff was amazing when taking our order Dylan the manager was so helpful would definitely recommend this place
James Bartley . 2024-09-08
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Ordered 3 burger meals, arrived with 2 burgers missing. Restaurant could not be less interested in rectifying it,
Darren . 2024-09-01
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Disgusting customer service. My food did not arrive and the restaurant refused to help me.
Andrea . 2024-09-01
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Drive though Wednesday lunch time. No wait excellent service and food great
Sam Scott . 2024-08-28
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This is the only BK or McD that actually gets your order right every time! We have given up on using apps to order and now just drive over for the perfect order every time!
Martin Wardle . 2024-08-28
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Came in with my grandchildren service great , 2 adults came in went in to children’s changing area , I alerted staff who removed them as they were known to come in take drugs , staff spot on asking them to leave , my advice would be keep them locked if anyone needs to use the toilets or changing room ask a member of staff for key , just if anything is left on surfaces then it’s a risk to a child it has put me off coming back incase my grandchildren need the toilets , couldn’t fault the staff place is clean but the issue is who comes in to use the bathroom facilities is off putting
Mother . 2024-08-27
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Didn’t get the extra burger patty I payed for
Matthew . 2024-08-26
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Drive Thru. Lady at the counter was very nice. I think I was the first customer after just being opened so food was a bit slow but understandable.
Hubert . 2024-08-24
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The place is amazing. I got served by Suhas and Luke and they are really friendly. Overall the experience was really good.
Ar Dhananjay Deshmukh . 2024-08-23
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Excellent service by Luke, absolutely love the environment and the service
Aswin Jose . 2024-08-23
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I had been to burger King for my brunch meal today the food was fresh and amazing as always and I would also like to mention suhas great guy helped me in the till and great customer service and also the manager Luke who was quick in handing the order and was friendly
Shreyas Vaishnav . 2024-08-23
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Suhas and luke are the best in giving service
B Abhishek . 2024-08-23
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Man at the drive thru window was very polite
Ebony Rosa . 2024-08-16
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