Burger King in North Tyneside

been again food was delicious new cheesy bacon

Food was made fresh to order but was very cold and stale, man on the window was very polite and helpful but unfortunately most of this food ended up in the bin, no nice flavours no freshness very very poor for the £37 spent to feed two people

Driver was rude, on phone, chips half empty. Otherwise not bad.

There were parts of the meal missing and was cold

Really good burger and really good food

Was served by Emily, she was such a joy and very helpful when I had came with my grandmother. Showed her the menu and took time to go through the menu. Also cleaned table for us. Would defo recommend coming again when Emily is serving us. 🙂

ordered chilli cheese bites but haven't arrived.

emily that worker was rude 0/5 if i could

Broken screens for ordering and told employees can no longer serve customers at tills

All good speedy food when I was hungry

Great food and service, served by the assistant manager she was very knowledgeable, friendly and helpful. Would recommend.

Kiosk machines are new and work, restaurant was clean and staff friendly

Fantastic place great service and food.

Great delivery time, driver found the place spot on👍

Burger missing. fries and onion rings dried up and cold

Food was hot and tasty and the lad on front who served me as really nice

NEVER RECEIVED THE ORDER DROPPED OFF AT A DIFFERENT ADDRESS

Brilliant service couldn’t of asked for a better meal

courier didn't come to the actual building. had to walk down the estate to find him

Food was almost cold and for what i paid the portion of loaded fries was smaller than a childs portion! Wont order again

Having lot of park space, quick service in Drive through, counter and take away also. ~

Food was stone cold and squashed, fries tasted like home cooked overnight chips not burger king ones ! Wouldn’t order again

Excellent service first class order was quick and the delivery within five minutes and the driver was really nice didn’t get lost near his way thank you. Burger King see you again soon. Norman

food was really tasty and the delivery driver was very polite definitely order from here again

sent the wrong burger on 1 meal

Today I had a lovely experience with Jordan he was so helpful and made sure my food was fast and fresh, 10/10 service what a lovely lad

Good was cold no bacon in chips onion on burger

Driver ended up calling as he was lost. Took ages for him to recognise the delivery code. Food just warm on arrival. Not a great experience.

Amazing customer service, very grateful for the worker named Jordan! Described the items I was interested in and what was in them since I have a serious onion allergy 🥰

Excellent customer service from a gentleman named Jordan quick service and offered to take my food to my table as I’ve recently broke my hand true gent if you see this cheers again.

Missing the fries from one of the meals. Starting to happen more often

Followed instructions as used in order to

Easy to find, friendly staff, short wait for food and always good quality

The food was stone cold, the chips have about a third of the amount that is normally in and I ordered a cookie dough ice cream but received a chocolate brownie one and it was melted to mush. I have no idea who packed my order and where it was sat getting cold/melting but this is the worst order I have received from Burger King.

I must say, my last visit was a completely different one to my first. I told myself I wouldn’t go back but I’m glad I did. The staff and their service was exceptional. It seems that they have massively improved their supervision and staff training. Keep up the good work! Special mention to Dylan, ultra professional and naturally customer service focused.

My order has not been delivered

Freshly cooked, hot and delicious. The delivery driver was lovely, too.

Lovely staff, so helpful and informative, always get a smile from the girls behind the counter

again I have bought something and not in my order

I haven’t received my order !!!

Exellent service couldn’t help u more great with the kids aswell

Flame grilled was not what I got chargrilled was, patty was crunchy

Lovely, fresh and hot food delivered on time. I'd definitely recommend to others and will order again 🙂

Canny service and great environment

Jordan been absolutely amazing every time doing my order many thanks .

Service really great. Manager served us was really friendly.

delivery driver was lovely when he couldn't find address!

The stuffs are really rute, no manners late ready

The new Doritos hot chicken strips are lovely

Wrong drink and no extras on burger (cheese)

Sent Diet Coke instead of regular

Missed out nuggets and chilli bites on desk

I only ever go in here if the lady I support wants to go. (my job) The first time there was a long black hair amongst my fries, not mine! Anyway, found myself in there again. Went to the counter to order and the China doll behind the counter eventually informed me that I had to order from the touch screen boards, OK, not really a problem, until you go to use it and nothing happens! "That one doesn't work" she said! Ok, had I not been with the lady, who was waiting, unusually patiently, for her cheeseburger, I would have already left! Managed to place the order, with assistance from a colleague as my nails are too long to register my selections, they really aren't that long! Watched the board and then it was ready! Her cheeseburger must have been OK, she ate it, mine I took back! The bottom of the bread bun was rock hard, it would have cracked the floor tiles if I'd dropped it, knocked someone spark out if I'd thrown it, it was replaced with a cold one! The fries were undercooked and the drink was flat! On a positive note, I like to create balance, you can always find a seat in here!!! 😉

Was late and food was freezing!

The staff who work in wallsend burgeoning are so nice and friendly! Food came fast. I would definitely recommend to come here.

lovly staff gave me free nuggets 10/10 food unreal go here

unfortunately it seems drivers of this restaurant also do what mcdoanlfs drivers do and take orders in the opposite direction meaning I get my order 15mins late and cold! won't be ordering again and will be claiming a refund useless!!

Missing food and drinks really disappointing as I was looking forward to my food how they can forget to put a burger and chips in the bag the order should be double checked before been sent out

Rajesh is very helpful and accomodating.

only things that was correct in the order was the 6 onion rings and 2 drinks. ordered a chicken memphis we got a beef one. asked for no pickles in the whopper I got pickles . 6 chicken nuggets I only got 4. I stopped ordering from burger king for this reason. and you still can't get it right . food was Luke warm aswell considering I just live 3 minutes away from the shop .

Lovely atmosphere, there's finally machines to put in your order so that if you prefer ordering without interaction or the app that is now available. There's a new drink, which is the frozen fanta (which again is one of my favourite drinks). It always nice to come in once in a while to sit down and enjoy ambience of a fast food place. The staff working were lovely in all interactions with me. Overall, a great place to pop in for something quick to eat.

The staff and service are great very helpful and make sure you have everything you need

Great service the food was served hot and fresh and the staff are friendly and helpful

no ice cream, or chicken nuggets. came to over £50 and missed items out. horrendous

Order was missing one of the meals, asked the driver for help. He told me to ring the restaurant, when I rang the restaurant they told me to ring just eat. Not what we need after a long day. Absolutely awful, will not order from here again.

Excellent customer service. Staff are friendly and approachable. Food is always great standard.

It would help delivery if the full address was given to the driver. He did not have the door number to deliver.

the food is cold, I rang the restraunt and they had order ready when he arrived but didn't pick it up

absolutely terrible. food was stone cold. shouldn't be allowed to advertise a 15 min delivery time. it took over 1 HR to arrive and the driver went to the wrong door even though I was standing waiting at my door

Good delivery driver great food

Women behind counter was very friendly didn’t catch her name but gave free spicy mayo and 2 large fries was very helpful and so was John thank you

Luke warm burger, uncooked bacon, no apologies gave excuse they dont cook the bacon

Food was freezing cold and order was late

I ordered onion rings with my XL meal but didn't get them

Order was wrong one on burgers no salad or onion and tomato too much mayo I didn’t like much mayo

Good visit this time. But with this store it is very small and they do struggle too get the orders out, i got my meal in under 10mins so i am happy with that but i got the doritos king beef melt savers box for 5.99 it was like a kids meal ok for a quick snack

I don’t know why this has a drive through. There are not enough people to staff it. It’s great that the food is cooked fresh, but if your sat behind another car ordering, they only use 1 window, so you can’t even order yours, until the previous car has ordered, paid and then your food has been cooked. SLOW and the staff could not look less interested

Food hot and really tasty. Super fast delivery, thankyou 😊

Lovely service and brilliant food. Shout out to Angela the manager she was amazing :)

Delivery driver didn't deliver all our food. He only gave us the bag with chips in, we had to chase after him to check our order, he forgot a bag and both our drinks. Tried to tell us he had too many orders (3) and didn't realise there would be duplicate bags and bottles. Even though he read back our recipt to my partner. Food was amazing as always

chips were cold and I paid for classic coca cola x2 and was giving coke zero. I don't like coke zero

The order took around 40 mins to arrive (normally half that) when it arrived one whole meal was missing, add to that what they did deliver must have sat at the restaurant for a while as all the food was stone cold….. the box containing the chilli cheese bites had totally collapsed (bites all over the bag ) not happy at all

I love this place the food is really worth It and would come again

Hot fresh food and very fast and friendly service will be coming back in the future

The food was amazing and the staff were very kind

Very bad experience the staff is too rude especially with delivery drivers they should need to learn how to manage the problem. I am so disappointed

Usually good food and service but on this occasion despite the Burger King being located less than a 5 minute drive away the food wasn’t that hot which makes very little sense, to make it worse the Vegan Plant Burger doesn’t taste great when it’s not hot. I made a refund claim about this and was refused due to lack of information. My friend’s Whopper was also colder than expected. Get this sorted.

The food is very nice and the place itself is very clean and organised the drinks are nice and refreshing and the staff are very generous here at Burger King.

When I ordered it said the delivery would be 16.20 to 16.40. It arrived at 19.00. I had 3 hungry teenagers waiting for food. To be honest I was disgusted with the service and rang the restaurant to complain and they said their orders were going out all the time. None were particularly late. And all of the food was cold.

It was okay. Fries were cold and burger was dry

Food was great, am not usually a burger king fan but just fancied some and it was lush. Got served by Jordan and he was amazing he was super friendly and made me day and made sure my food was hot. Deffo be back again cause the service is mint.

Lovely service. Friendly staff.

Excellent customer service. Staff are friendly and approachable. Food is always great standard.

Amazing staff that are very welcoming and friendly, amazing service and the food was amazing. Very happy with my food as always

I ordered my food around 8pm with an estimated delivery of 40 minutes. Delivery time kept going up, even though the status was that the driver was at the resteraunt. Took 20 minutes for actual delivery, arrived at 10:20pm, stone cold. Absolute joke.

Waited for an age for someone to attend drive through even though there was not a single customer in or out , proceeded to buy 2 meals and a side of chilli bites which cost £38 ......... We asked for no tomato both had tomato we asked for extra sauce both meals were bone dry and to compound matters both buns were burnt to a cinder not toasted but black with half portions of chips and flat coke ........... couple of bites out of each meal amd then binned , absolutely disgusting

Ordered for the 3 of us and missed kids burger off and others feel like they were made last week not edible, £33 down the drain

The staff are nice but the drive through is torture. They serve one car at a time rather than asking drivers to move forward and bringing food out. That meant I waited 15minutes behind just one car to place my order. My order was ready super quick but having to wait 15mins to order was way too long. Either open both windows, move cars forward or shut the drive through entirely. Store, food and staff are good. The drive through has had zero planning or thought into how it runs tho.

Had an issue with our order so I called up and the lad on the phone was so helpful and polite; solved our query. Food was delivered on time, hot and undamaged.

Very nice friendly staff I was served by a lovely gentleman yesterday called Jordan couldn't of been more polite and very well mannered will definitely return to this burger king