Burger King in North Tyneside

Wait through the drive in was ridiculous. Waited over 25 minutes for 1 meal but food is definitely better than McDonald’s and staff very friendly just wait is too long!!

My dog burger was decent. Person on drive through did a massive burp Mmmmm

Quality bait and good service, will be coming back

Very helpful staff. Restaurant area clean and tidy. Food was freshly cooked, salad crisp. Very enjoyable and I’ll be back next time I’m in the area.

Tried to order food at counter but got told to use the kiosk instead , unhelpful and would rather talk to each other than help

The food was delicious and service was excellent

Best service around fast and staff very friendly

Food arrived freezing cold ..the whopper burger was missing the cheese on top and £2.99 for a bottle pop absolutely scandalous

Asked for plain burgers to realize they weren't when I got home.

the staff were pleasant and well mannered and the food was amazing

Best Burger King by far in the area, Angela the manager was so helpful, would definitely recommend.

been again food was delicious new chilli halloumi fries are very tasty

Great service, great staff and amazing food!!!!

never received the order and burger king were absolutely useless and their customer service is abysmal!!!

Brill staff, foods amazing. The manager Angela made sure my experience was the best it could possibly be. I would 100% recommend.

Visited this store a couple of times and do have to say the manager Angela was very helpful. Clean facility with what looked like, hard working staff.

order family party 2 and missing kids cheeseburger and fries , missing chilli cheese bites order 2 cheese bacon loaded fries got only one second one was plain , rang the restaurant nobody pick up the phone, horrible and disgusting service.

food was cold , chips were hard and cold and drinks were missing

The delivery time kept changing the food was prepared as I kept in regular contact with the restaurant. The issue wasn’t Burger King it was the just eat delivery driver who was showing as nearby the restaurant for 45 mins before he turned up

The lady in the drive through was really helpful today!

Very good food and really fast service, manager took care of us aswell, very professional! 10/10

delicious food friendly professional staff lovelu store

Was quite nice although I had to ask for my drink cup and chili cheese bites weren’t nice

I did forget the order number as I couldnt find the page on the app, but all was good as I used the past 4 didgets of my phone number. The driver was vey patient and friendly, the food as always filled me up perfectly. I do love a burger king.

only one burger delivered I ordered 3 can you send them out asap

burgers tasted great. Not hot. Chips were almost cold and chewy. Don't live too far away and they're usually piping hot. They definitely had been standing for a while.

Waited 20mins in drive through, one poor lad working drive through and shop front. I actually felt sorry for him. Other worker on phone. The working lad was so polite and attentive despite the long wait, won’t spend this time waiting again though. Food box standard Burger King, not worth the wait.

Had to debate with delivery driver for sometime as he told me he needed delivery code???? I never received one, I handed him my phone to let him see what I had received, he could not find code, I offered the meal back, he refused, please sort

The app just said the rider was at the restaurant the whole time no updates at all, food barley warm

The was no chilli cheese bite in the order and no small fries how can this be a family meal deal absolutely foaming

Service with a smile staff very helpful and friendly

Very well maintained, staff was amazing when taking our order Dylan the manager was so helpful would definitely recommend this place

Rajish was a really nice lad to interact with, nothing was too much - Thanks mate!!

Ordered 3 burger meals, arrived with 2 burgers missing. Restaurant could not be less interested in rectifying it,

Disgusting customer service. My food did not arrive and the restaurant refused to help me.

This is the only BK or McD that actually gets your order right every time! We have given up on using apps to order and now just drive over for the perfect order every time!

Drive though Wednesday lunch time. No wait excellent service and food great

Came in with my grandchildren service great , 2 adults came in went in to children’s changing area , I alerted staff who removed them as they were known to come in take drugs , staff spot on asking them to leave , my advice would be keep them locked if anyone needs to use the toilets or changing room ask a member of staff for key , just if anything is left on surfaces then it’s a risk to a child it has put me off coming back incase my grandchildren need the toilets , couldn’t fault the staff place is clean but the issue is who comes in to use the bathroom facilities is off putting

Didn’t get the extra burger patty I payed for

Drive Thru. Lady at the counter was very nice. I think I was the first customer after just being opened so food was a bit slow but understandable.

Excellent service by Luke, absolutely love the environment and the service

I had been to burger King for my brunch meal today the food was fresh and amazing as always and I would also like to mention suhas great guy helped me in the till and great customer service and also the manager Luke who was quick in handing the order and was friendly

Suhas and luke are the best in giving service

The place is amazing. I got served by Suhas and Luke and they are really friendly. Overall the experience was really good.

Man at the drive thru window was very polite

food came absolutely freezing! and was adding 5-10mins every 5 mins! not happy at all!!!!

Very good in greetings and and quick service especially Suhas. Good job 👏

Excellent customer service from Dylan

Missing food, driver walked off after asking where the missing items are, tried to contact the restaurant and no one would answer

Order incomplete. We phoned Burger King-Wallsend and they told us delivery person didn’t want to receive the complete order because his bag was full. That’s unacceptable.

the order kept slipping on time. rang to ask where it was and they said it was cooked and waiting on a driver. when it finally arrived the driver had trouble inputting the code and had to ring it through. he did give us the food before sitting in the car to sort that but by that time we got it in the house it was stone cold. when opening the chips they were half empty considering we asked for large meals its was very disappointing.

lovely service short wait 👍🏼👍🏼

Missing items can’t drink my slush with no straw other drinks warm 🥲

Thank you for the timely delivery. However, we ordered Coke Zero and received full fat coke instead? We also paid for 2 dips - smoky BBQ and smoky mayo but these did not arrive ☹️

Very friendly staff, fresh hot food. will be back

Food as expected - £45 for a “meal deal” delivered and there were a dozen fries (ish) per portion max. Very VERY poor value.

Burger Great, Chilli Cheese Bites yummy, Delivery time fantastic…… fries quality nice and fresh and crisp BUT 4 large portions ordered 1 had 8 chips in, 2 x half a box and one 3 quarters full …… so paid for 4 but only got 2 spread over 4 boxes !!!!

that was food missing and the delivery guy ate it

Supposed to be fast food. Waiting 10mins at drive thru is ridiculous, and i was the only car! Left and went to kfc instead

Friendly staff lovely food really good experience

Excellent customer service Friendly staff Speedy fast service Pleasent staff Respectable staff Fast and efficient.

Delicious x hot food friendly professional clean restaurant . Lovely all round experience. Easy accessible. Very nice

Great service, my order was perfect and was done super fast. James the manager was so quick to take my order and make sure it got made quickly and efficiently. I would highly recommend this Burger King restaurant.

Excellent service Friendly staff will definitely be back

Twice now, I've needed to place very large orders for our work groups, and the team (especially Angela!) have bent over backward to assist - Couldn't ask for a nicer or more helpful team and the food is, as always, delicious!

Great service staff were very friendly and great at communicating

Delivery driver forgot half the order. Called BK and got through to James who told me what happened, and squared the job up real quick. Cheers James, appreciate you my man! 🤙

it's was never delivered but it say that it was

I was given onion rings instead of chicken.

Food was delicious and delivery was fast xxxxxx

driver didn't know where he's was going food cold

clearly states on receipt extra patty on double whopper meal. yet no extra patty????

Did not get wat I paid for I only got a single whopper wen I paid for a double one and only got a half portion of chips I

put an order in. git a call from driver to say burger king stopped taken delivery's at 21.45 can call any one and paid over £36 for a meal that I have not received and then the driver drives past my house to make it look like he delivered the meal I want my refund

Ice cream was missing and the drink was wrong but everything else was fine and delivery was on time

Driver said they had delivered but it wasn't delivered at all!! Are you joking?

one burger was a lot bigger than the other. smaller had little or no tomato sauce and no onion.

Wasn't very hot when it arrived

Fries were ok but burger was only like warm & extremely bland, no flavour at all especially for being Angus beef, not happy & I wouldn’t order the Angus burger again tbh

The delivery driver was lovely

I ordered cheese and bacon loaded fries but there was no bacon.

No fault of the delivery driver only the fault of the restaurant how do you forget the Whopper the main part of the meal and only send the sides out i’m in disbelief

missing my child's meal no chilly cheese bites and both burgers had pickle on which we both hate my child was so upset as his meal did not come and chips were cold and far too salty very disappointed

£25 for 2 chicken burger meals Never again ! Biggest waste of money, food was abysmal, serious lack of lettuce in burgers and 15 chips each.. No sauce no salt no flavour not be back

The hallumi fries were all cramped in a bag and some were tiny, there was no sweet chilli dip. The delivery took ages

Food cold, soaking wet bag and the bun is that hard if i threw it at a wall it would bounce back like a frisbee. Usually have a good experience. not this time.

I absolutely love the food here, all the burgers and sides are better than McDonald's (in my opinion) the staff are great and patient, even though BK Wallsend is a small one, I would definitely recommend getting a food and drink from here 👍👍👍

All dips and a portion of chips were missing

Missing the burger from the order

Absolutely no problems, thanks so much

Staff amazing, especially the manager Angela, fantastic customer service and great food.

Manager lovely, couldn’t have done enough, food piping hot and amazing

it initially said 1 o'clock when I ordered, food was cold

burger was wrong, drinks were warm and also wrong

ordered with no mayo and got mayo

We received the wrong order. Tried contacting them directly but no answer. Poor, very poor for the price! Now happy at all.

Burger was disgusting and thrown in bin

The service at this place is an absolute joke. My daughter and I went through the drive thru on our way to visit family (for fast food). However, it ended up being a disaster. We had two cars in front and then a car was soon behind us so we couldn’t move. It took 40, yes 40 minutes for the two cars in front to be served and for us to reach the window. I complained about how long the wait was and the young man serving voiced that he would give us some chips to apologise. We then waited another 15 minutes for our food, again still sitting at the window, so the cars behind had to wait too. Maybe if the cars were moved along and orders taken it wouldn’t be such a problem!? When I finally received the order, a young girl handed it over without the chips. I then had to wait while she found the man that served us to confirm what was said, and five more minutes later we received one packet of small chips for free. It really wasn’t worth the time wasted. I’m sad to say that I’ll not return again, the food was good but the waiting time and lack of communication was appalling.

Didn’t even deliver my order blue car drove away

Complete wrong order no peppercorn and so dry