Burger King in Southend-on-Sea

food was cold and 1 portion of chips had 9 chips and ther 12 hardly good value for money

had family meal Whopper burger and Ice cream missing. not good enough and requested refund

Smothered in tomato ketchup when requested no ketchup what a waste had to throw thanks for wasting my money bk

missing items, my sons burger missing

Missing a whopper and the other burger tasted off, I have been since eating from here. This has been reported

The chicken royale tasted like fish and the whopper tasted off! It's all in the bim! Will not be ordering again!

original time changed,order arrived cold

I will never order from here again. ordered 18:28 arrived 20:48. good was cold. bag was ripped. drinks were shaken up. burger felt like it had been sat around for hours (which it probably had). charged a service charge and delivery!? burger king used to be decent but never again will I be using this branch or justeat. couldn't cancel it either as the app is so useless. just don't bother, have some cheese and toast and be thankful you didn't waste your time.

Food turned up cold, cold drinks put into same bags as the burgers and delivery took over an hour would not recommend.

Great service, especially as we are a fair distance from the nearest branch. Lovely food as usual. Thank you very much 😁

Didn’t get anything after ordering

Great service and delivery time. Shame a drink was missed off from our order but it we didn’t make a fuss about it

Cold chips but everything else was nice

Ordered an hour ahead and it turned up half hour late and cold

Ordered via delivery. Food came stone cold, double whopper came as a single whopper and the chips were stale. Never coming here again!

Ordered king deal for two people and one of the burgers missing. Really expensive meal for one person in the end

Food was lovely but no fries with the meal let it down

the food was cold had to warm it up in air fryer 25 pound for cold food

just what i ordered, good stuff guys

Absolutely disgusted with the delivery! My food did not come, even after giving the delivery driver clear instructions and providing them with my number! Terrible service!

The food was absolutely disgusting! The burger and the chips were dry.. my one year old son didn’t even eat the food and that’s saying a lot on how bad the food actually was! Wouldn’t recommend anyone to buy from here. Very disappointed

I asked for one of the meals without pickle and ketchup - but it had ketchup in it - it took me ages to scrape it out. not good. if I say no ketchup expect no ketchup

Cheesy fries could have been warmer but on the whole excellent thankyou.

Ordered the food and was given a delivery time. Every time I refreshed the tracking it had added on more time. So from it's original 20:10 the food eventually arrived at 20:35!...food wasn't even hot!..literally not worth the delivery charge!.

wished the order was correct in the first order not the second order

thank you so much absolutely prefect.

Missing my children’s burgers so had to give mine up… and it was cold. 10 minutes early too… odd.

Ordered 9 chilli cheese bites and got given 6. Nice one

Food was cold and soggy worst Burger King I’ve ever had

drink missing and incorrect ice cream packed. delivery was quick though

Food is always perfect. It's just slightly annoying thst the bottle of coke is always room temperature when the kids meal I bought came wjth with chilled capri suns.

all the food was cold and soggy, missing part of the order which was the nuggets. Two large chunks of lettuce in my burger , and fries was fallen out the bag

Food was hot and tasty, would highly recommend

The food was cold sloppy the tables where filthy and the staff miserable we won't eat there again.

i couldn’t have my order as i didn’t have a4 digets code after 20 mins he was told my phone last 4 digets

the journey for the delivery was to far for a push bike, meaning the food arrived cold.

this order was over 3 hours late and freezing cold and non edible it was disgusting and this is against all trading standards, I will be reporting this to trading standards . this cost me £25.87 and I have to work hard to earn my money, I do not order takeaways often due to the cost and this is so upsetting to be sent this bag of cold non edible food, it is still here if you want to send someone to collect it. I am requesting a full refund for the total amount of £25.87

Food is frozen. Wait time went back 40 mins from original time, should have just cancelled!

Food was good, not enough mayonnaise on the burger bread and fries was cold when delivered to me plus drink was not cold. Otherwise, great food.

food was cold!!! burgers looked like they had been sat on! never ordering again!!!

This is the second time on the bounce that my order had turned up cold. The first time I let it go as hadn’t happened before but now I doubt I will order delivery from BK again. Seemed to take an age to be delivered so I am not sure if this is down to the restaurant or the delivery person.

Food never turned up rung BK who advised driver must have stolen it so not their problem

fairly sure the driver stole my food as half of my order turned up. called restaurant refused to send out right order and driver refused to take food back and get the right order. first and last time ordering from burger king

No straw for drink, chips were half empty and all food was cold.

Chicken wasnt crispy...bacon wasnt crispy...was a soggy mess

2nd time in a row I had an item missing from my order tho I have been credited which I appreciated

We’ve found BK better than its main rival in many ways. The food tastes better, it arrives on time and is still warm/hot, the order nearly always arrives intact and as ordered, and the burgers don’t look like they’ve been thrown from one side of the kitchen to the other and into the box. Thanks BK, keep it up and we’ll keep ordering from you. 🍔🫡

over 2 hours late and it was cold im fuming

Very dirty, waited 23 minutes whilst ordering and being in the store no one came to clean the lobby at any point. All tables had trays on them, floor was disgusting. It wasn’t busy at all, 3 other people were there when we attended.

Every time there’s something missing from the order I thought McDonald’s was bad but Burger King your total rubbish

Dirty. Moody staff. Food seemed cold. Definitely won’t be going there again.

delivery time said 7:25, receipt says food was collected at 7:10 but didnt get our food until 8:10. was stone cold and actually innedible

i spent nearly £35 on food which i didnt receive anything

Absolute joke........dont order from any food app they never get it right. Not a braincell to rub together in there. Gave them far too many chances as do actually love a buger king. Im done the king can lick my ring from now on. And they wonder why the going downhill faster then a granny in wheelchair with no brakes

My cheese fries had 1 blob of cheese on them…

Food arrived cold and poorly assembled, with also the drink to my meal missing from the order completely

Disappointingly two items were missing from our order this evening rather spoiling our family meal. We have reported the issue to Just Eat who have said they will look into the matter and respond within 48 hours…

freezing cold food. chips are inedible, thrown in the bin

time change from original time, cold chips burger was ok , tasted nice not quite like warm

order a beef burger and a chicken burger (and more) they sent 2 beef burgers instead... completely unacceptable.

i want my money back, the food was disgusting,the hallumi fries were burnt to bits the nuggets and all the chips was stone cold,the drinks was so hot we couldn't drink them, the chicken royale was so dry

Food was cold & small portion sizes

The delivery kept changing and over an hour it arrived the food was cold, dry and the bacon cheese fries nad basically no sauce or bacon and looked like they had been half eaten wont be ordering again

Whoever delivered must of done a wheelie or whacky racers drink spilt all over the food bags completely ripped only took to take a picture so angry completely spoiled idiots

Food, customer service is excellent but the entrance not pleasant and door is difficult to open sometimes. Staff are fast with others ready to help with any issues, food is served at a good temperature ready to eat.

Definitely not worth the money.

half a box of chips, drink only two thirds full

Chips are cold and like cardboard. Burger is dry and lacking cheese. Chilly bites were nice though.

Odered 2 whopper meals on burger king app. It seemed like the person serving us wasnt botherd because it was food orderd off the app .Waited 10 to15 minutes or more for food. When food brought to table the burgers looked liked they had been recooked and the fries were digusting. The person serving us needs to learn some manners and go on a customer training programe . Avoid this burger king !!!! U HAVE BEEN WARNED !!!

Missing chips and 20 nuggets. Wont be prdering from here again

not happy had some items missing.

Order was late and there was a small piece of blue plastic in the burger. Spoke to someone on live chat and he closed the chat on me

it's hasn't been delivered to me and it says it has !!!!!!!!

It was quick and friendly staff. Thanks.

What’s annoying about my order is watching as the delivery time keeps changing and getting later and later over half an hour added on to the original delivery time just because the outlet was busy with clients walking through the door instead of setting a time for the takeaway delivery and keeping to it!

delivery was great chips were a little cold and burger was lovely

Food never arrived. Claimed delivered but was not. now I have to wait 7 days for a reply. Appalling service

Everything was good except 2 diet cokes that I ordered were missing.

Excellent food and service thanks

The food was fresh and hot. The quality and quantity was perfect. The service of their staff and managers were aowsome. Asistant Mngr Mahbub and A girl was serving her name was Maddie There way of serving was so good 100% recommendable place to eat.

Great service, super friendly and helpful staff, always with a smile on their face, for sure returning for some lovely burgers

The food is cold, the bag was damaged. And open not sealed properly

order bot recieved. happens too much with this service. then they say response in a few days, well what good is that when you've ordered and paid because you are hungry and have to go buy more food because of the rubbish service. happens all the time. if you can't facilitate volume then dont partner with too many restaurants

Terrible experience. Missing items! Everything cold. Driver spend ages stationery in town before he even starting moving! Then rang the wrong address! Will never order again

The second time they have forgot the chips this is becoming a joke now

Lovely food and quite quiet in there which was really good

Excellent Food And Service, Thanks.A++++++++

Missing 3 bacon double cheeseburger paid £45 for this order and missing all the items. Contacted Burger King and he wasn’t happy to help at all want my money back

absolutely awful, 2 hour wait, food cold, disgusted with the service

Took over 2 hours to get to us and arrived freezing cold and undercooked

I can understand why this place was empty now. Burger was under microwaved, the staff were horrendous. Wish I'd checked the reviews before coming here

I was missing a item like bottle of drink

I order for my kids the food and staff was fantastic. Highly recommend.

Food took ages to come. Arrived stone cold. Said driver was on way but driver was in a completely different location for a good 20/25 mins. Joke

it was horrible, chips were overcooked and had no salt or pepper. the burger's were rubbish and unseasoned. the only things that saved this order were chilli cheese bites and the polite delivery driver who was friendly and cheerful.

I’ve had nothing but bad experiences in the majority of my last few orders I am that disappointed in the service I am receiving that I am thinking about just deleting the just eat app as I feel I am paying for food that is either cold or not received.

Very good service staff friendly, food was great. Warm food 😋 😍.

2.99 for delivery is max fee but less than a mile away , not sure where the 99p delivery covers, and the delivery driver sat outside for mins, left and came back... poor effort

Chicken royals were like rubber. Chips were like cardboard. Never had this issue before from Burger king. For the price I paid i didn't expect the food to not be editable.

My food never arrived never will I order again