Based on 442 opinions finded in 3 websites
Based on 442 opinions finded in 3 websites
Nº 656 in 803 in Southend-on-Sea
Nº 5 of 5 Mexican in Southend-on-Sea
Opinions
Ordered from here 6 years ago and remember the food being really good. Sometimes delivery took longer than expected.
Daniel Cotton . 2023-07-30
MORE AT Google
Order didn't arrive and restaurant didn't seem to care
Luke Hollis . 2021-03-06
MORE AT Google
Excellent food and service, booked using their own web site and chose to collect. Very impressed and will be going again
Glen H (Pirate983) . 2021-02-06
MORE AT Google
Very slow delivery and extremely overpriced for what you get. Food is very mediocre. Drink cans were charged but forgotten and not delivered.
Becky . 2020-12-19
MORE AT Google
Ordered food from Uber eats.. an hour after the expected arrival time and it's still not here. Restaurant not answering calls either. Update: food eventually arrived and was delicious, terrible service from the restaurant not even answering the phone though
david robins . 2020-11-28
MORE AT Google
One of our favourite restaurants, always great food and delivered on time.
Gwen English . 2020-10-22
MORE AT Google
Amazing food and excellent 5 star service !
Francis Colombi . 2020-09-06
MORE AT Google
This restaurant is terrible at delivering there food to people, either the food is an hour late or is cancelled every time we use them, recently we used them and it was the last time, as we ordered our food and it took a whole hour for them to just cancel it so therefore we had to wait another hour for our food elsewhere, they are incredibly unreliable and do not care about their customers, the only reason they didn't get terrible rating is because on occasions the food is to satisfaction and worth the wait, but the negatives of this restaurant out weigh the positives in my opinion.
Jack HB . 2020-09-04
MORE AT TripAdvisor
Agreed to deliver food then after an hour just sent a text to cancel delivery really unimpressed and WILL NEVER USE AGAIN
Aaron C . 2020-07-23
MORE AT Google
Ordered an online order via just eat @17:45, confirmed order with a delivery time of 19:20. Had to call the restaurant as it hadnt arrived at specified time, it actually arrived @20:05 (45 minutes late) and was wrong. Order Fajita and got a buritto.
Uk P . 2020-06-24
MORE AT TripAdvisor
Tasty food but very poorly managed. Food incredibly late with lacklustre communication.
Chris Harsent . 2020-06-20
MORE AT Google
Waited 2 hours for a complete flavourless, soggy mess. It’s all good though.. got 2 free cans of lemonade to make up for the wait.
sophie c . 2020-06-12
MORE AT TripAdvisor
Definitely recommend the Burrito’s loads of filling , very tasty , only could eat half , had the rest the next day . I collected my order as the lady was very polite and did say they were very busy due to lots of orders for delivery due to Covid 19 as limited staff . Definitely will order again .
Farrow42 . 2020-05-14
MORE AT TripAdvisor
Ordered at 8:30 in the evening and food didn’t arrive until 10:15 (we live a mile down the same road). Food wasn’t shocking but certainly not worth the wait!
Henry G . 2020-05-10
MORE AT TripAdvisor
We ordered from Mexicana Grille for the first time tonight and we have found our new favourite restaurant. I highly recommend the Mexicana Burger and also the Chilli Cheesy Fries, that's like a meal on it's own, loaded with flavoursome chilli. I cannot wait to order from here again and try the other items on your menu. Thank you
Sasha Elder . 2020-05-07
MORE AT Google
My order was meant take 90 minutes to be cooked and delivered....my food was then delivered to the wrong address, all-in all it took 3 hours for me to get my food, then I was promised a refund by the driver which still has not come....so I called spoke with girl who decided to tell me that she believes I made it all up and then I asked for the manager who decided before I was allowed to relay my side of things decided I was not to be heard and continued to speak over me...and raise his voice. Fuming at this point....i hang up. Then my mum calls and asks to speak with the manager and she asked for the name of the girl but the manager refused to give it quoting GDPR.....I don't think they understand what the new GDPR law is all about...anyways, my mum tried to relay what had gone on but Allen kept interrupting her and said she was shouting which she was not, she then asked for the details of the head office to make an official complaint and he refused..he also threatened her by saying his wife was a lawyer as if that is meant to scare us....eventually my mum hung up as he was so arrogant. I will be taking the matter further as it is unacceptable and will not be ordering from them again.
Loulouz74 . 2020-04-27
MORE AT TripAdvisor
Amazing food. So tasty. My new go to. Many thanks to all that make this place possible. 👍🙏👍🙏💐🎉🎉🎉🎉
Brad Davis . 2020-04-05
MORE AT Google
DO NOT ordered from here. Ordered at 6pm and was told it would be delivered at 8pm. Called at 8 they said it would be 15 mins more. Called again at 8.30 and the food hadn’t even been cooked.
fortnite roster . 2020-04-03
MORE AT Google
Ordered two hours ago and still waiting for my food. Never again.
Michelle Stace . 2020-03-31
MORE AT Google
Just ordered terrible food beef burrito had no beef only rice in it I found this a bit strange not one bit of beef and the chilli for nachos was floating in oil never again will I order from here I wonder why there restaurant has closed and now just a takeaway in the back of an empty shop
Rosetta Kemp . 2020-02-18
MORE AT Google
Driver is the most rude person I have ever met. Disgusting service. Remove this waste of space from your otherwise good restaurant.
Adam Rafiq . 2020-01-14
MORE AT Google
Very disappointed in service. Driver extremely rude and when they missed an item out he’s threatening to check CCTV. Be my guest! Driver is the most lazy and rude person I have ever met to date. Unless they change this waste of a human do not bother with their delivery service. The person I spoke to on the phone however kudos to him!
Adam Rafiq . 2020-01-14
MORE AT Google
Please do not be fooled by any other review!!! Never seen such a pile of soggy mess in all my life!! A very poor excuse for a fajita 🤢
Shirley14269426 . 2019-12-06
MORE AT TripAdvisor
On collection i found they had No shop front! which sets alarm bells ringing! They are making food out the back of an old chicken shop! That’s closed down I ordered fajitas they was both very big but completely full of onions and a crazy amount of grease!! They was like a wet sloppy greasy nappy ! Do not order from here!!! Massive mistake.
Joe G . 2019-10-31
MORE AT TripAdvisor
I've ordered from this place a number of times and the food has always been tasty and of a decent quality. Living six miles away delivery usually takes an hour and a half or so which I could live with, but they've recently updated their website and now won't deliver anywhere more than four miles away. Hey ho...
Steven D . 2019-09-24
MORE AT TripAdvisor
Order from these guys a lot. Delivery always on time. Food always amazing!!!
Dec Gelder . 2019-08-27
MORE AT Google
You do have to wait a while, worth waiting for and very good value
Anthony B . 2019-08-09
MORE AT Google
Ordered tonight, didn’t previously look at the reviews… My food was delicious massive portions and the lady on the phone was lovely. My daughter put her work address for delivery but got that sorted and food was delivered. Delivery wait was long but i suppose you wait for good food:)
Sabrina Codrington . 2019-05-24
MORE AT Google
Badly managed restaurant Always have to wait long time for food
Salah Uddin Rashel . 2019-04-29
MORE AT Google
Mexicana Grille's food has always been great but it's service is left to be desired. There is no shop front other than a chicken shop. The website always undercharged meaning the price in shop is more. Raised this and was just ignored. Website says 25 mins for collection but inevitably have to wait another 5 mins. However better than 2hr wait for delivery
Chris Kissensing . 2019-01-29
MORE AT Google
This company is an absolute jokeshop. Stay clear you have been warned. I ordered over hour and a half no food, contacted the webchat company who liase direct with mexicana grille, i was told they spoke to the manager apoligised and food was on route. 30 mins later still no food. Called Mexicana grille direct to complain and esculate to the manager was told that they didnt have my order or number for me but then backtracted and said they had the order number when i offered the order number i was given. Turns out they didnt process the order but at 11:pm would put it through as a special request. I wanted dinner at 9pm not at c midnight when it would / may have arrived. I had to request a refund and i asked to speak with the manager to make them aware. I was told manager isnt there and that they wouldnt contact me back and as I had to ask for a full refund there was no need to involve the manager. The girl on the phone then said she was the manager ... seriously i am expecting this company to either be a tv wind up or on rouge traders soon. I feel sad that i had to give it even one star to add a review. Thank for nothing.... Update 22nd Jan: Still not recieved my refund i have had to raise with the bank and start a chargeback claim against mexicana grill. Stay away you have been warned.
Mark N . 2019-01-22
MORE AT TripAdvisor
This company is an absolute jokeshop. Stay clear you have been warned. I ordered over hour and a half no food, contacted the webchat company who liase direct with mexicana grille, i was told they spoke to the manager apoligised and food was on route. 30 mins later still no food. Called Mexicana grille direct to complain and esculate to the manager was told that they didnt have my order or number for me but then backtracted and said they had the order number when i offered the order number i was given. Turns out they didnt process the order but at 11:pm would put it through as a special request. I wanted dinner at 9pm not at c midnight when it would / may have arrived. I had to request a refund and i asked to speak with the manager to make them aware. I was told manager isnt there and that they wouldnt contact me back and as I had to ask for a full refund there was no need to involve the manager. The girl on the phone then said she was the manager ... seriously i am expecting this company to either be a tv wind up or on rouge traders soon. I feel sad that i had to give it even one star to add a review. Thank for nothing.... Update 22nd Jan: Still not recieved my refund i have had to raise with the bank and start a chargeback claim against mexicana grill. Stay away you have been warned.
Mark Norton . 2019-01-22
MORE AT Google
After hour and a half waiting, contacted them to be told out for delivery. 40 mins later no delivery. Contacted them again to be told order not put through! Absolutely shocking, and woman who spoke to on phone has no customer service skills. Most definitely will not be trying here again and would urge people to not waste there time!
Natasha . 2019-01-13
MORE AT Google
After hour and a half waiting, contacted them to be told order out for delivery. 40 mins later still no delivery. Contacted them again to be told order not put through! Absolutely shocking, and woman who spoke to on phone has no customer service skills. Most definitely will not be trying here again and would urge people to not waste there time!
Natasha N . 2019-01-12
MORE AT TripAdvisor
Food didn’t turn up! Cheers guys. Sons crying!
Conor Coll . 2018-12-01
MORE AT Google
After waiting 2 hours for it to arrive it was absolutely horrible. I could make a better enchilada with an old del Paso kit.
Glen Jensen . 2018-11-29
MORE AT Google
We order what we thought would be a delicious Mexican, with specific dietary requirements which should have been taken seriously! Everything we asked for we got the opposite! The foood was basic with Mozzarella dippers from what tasted like Iceland next door! We ask for no meet on nachos and received and bowl of “mince” we also asked for nachos with all the sauces fully loaded but we got a couple of crisp with what looked like cat sick on top! We asked for refried beans in quasadillas and we got black bean we asked for no jalapeños and got them not even disguised. Absolute shambles never again. Beware
Dan123456 . 2018-09-29
MORE AT TripAdvisor
Awful. This is an insult to Mexican Food. Tasteless bland. Basically uncle bens rice and a few peppers in a wrap. No spices no flavour 🤷🏽♀️👎🏽
Nat Cunningham . 2018-09-22
MORE AT Google
Service has been absolutely shocking tonight, 2 hours and still have no food let’s hope it comes warm hey
Ben Tubby . 2018-09-14
MORE AT Google
We ordered a takeaway I had a burritos and was really good . It's first time I've used this shop but will again in future
fazzini537 . 2018-09-13
MORE AT TripAdvisor
We ordered a home delivery of three kinds of mexican food, and the quality and standard of the items was very good indeed. There was plenty of meat, good fresh salad, fresh sour cream and various sauces included. The chips were fairly hot on arrival and, the delivery guy was courteous and friendly. Very reasonable prices. We will be ordering again.
Stella-Dot . 2018-08-04
MORE AT TripAdvisor
Absolutely didgusting, delivery was 40 minutes late, chicken was tiny and cold sauce was disgusting. Don’t order from this place trust me
Callum Whiteford . 2018-07-03
MORE AT Google
Great burrito, steaming hot when delivered. Recommend the chicken as the steak is very small pieces that dissolve in the mouth.
Kay Ambs . 2018-05-24
MORE AT Google
Ordered a ‘create your own burrito’ on a Wednesday night. Food arrived within the time stated (I believe 40mins-1hr as we were in Southend). After being delivered we didn’t eat the food for another 30 mins and was pleasantly surprised to find it still steaming hot! The burrito itself was delicious, full of flavour and heat, juicy chicken! However the steak was a big let down, you get really small pieces that just dissolve in the mouth like other reviews have said. Will definitely be ordering again just with chicken and no steak!
KayAmbs . 2018-05-24
MORE AT TripAdvisor
We ordered a take away of two burittos; a steak and a chicken with Mexican fries. Beware the times as eta are way off, when it arrived 40 mins later than advised, the steak buritto went in the bin. The meat was more like cat food minuscule pieces (and scarce although I ordered extra steak) when pressed with a knife went to sludge. Really unpleasant. The other extras were not evident either. Chips were nice. We won't be ordering again.
558nick . 2018-05-14
MORE AT TripAdvisor
Worse than cold Taco Bell! Just why? I don’t even understand how you can mess us something so simple as a burrito. It says online that the vegetarian burritos will have guacamole substituted instead of meat, there was no guacamole. My veggie burrito was 99.9% rice and .1% beans and peppers! Why so much rice? We couldn’t eat them! I also stated in the comments no meat no dairy and the re-fried beans had cheese in them! Also they forgot my extra guacamole! It was hands down the worst Mexican food I’ve ever had! If you’re veggie just don’t do it, don’t even chance it. just buy a bag of uncle bens rice and put it in a burrito yourself.
Dr. Bitchcraft . 2018-04-29
MORE AT Google
Waited 1.5 hrs food was more or less cold chips were missing and churros were chewy tasteless and soggy. In the interests of fairness the burrito was very nice. It's just too long to wait for a cold meal I'm afraid. If i want this again it would have to be eat in.
thehumpers . 2018-03-11
MORE AT TripAdvisor
Having used this place a week ago from Just Eat, we have ordered several times since and NEVER been disappointed.
736rickt . 2018-02-24
MORE AT TripAdvisor
we ordered take out from mexicangrille when my daughter was just 5 days old we was exhausted and just wanted something fresh that we didn't have to cook! so we ordered chicken/rice burritos and sweet potato chips The food looked lovely however i didn't have an appetite so my husband John ate the lot! it wasn't hot when we received it but that wasn't a problem that came later.... we then had the worst night John was sick all evening and through the night (someone that has never in his life had upset tummy) it took him all day then to recover! when we called the restaurant the manager was so unprofessional and didn't even want to look into it further just offered us £10 credit?! as if we would ever eat there again! I have left a review before however it mysteriously went missing! I would never usually leave such an awful review but feel its justified. Don't take the risk.
Hannah G . 2018-01-29
MORE AT TripAdvisor
We ordered the steak fajita, and received a huge wrap containing big onion pieces (about half of it), pieces of indescribable meat (not steak!), hardly any salsa and 2 pieces of pepper... All very soggy. It was the worst food I have ever ordered, or paid for. And it is definitely not Mexican food! We weren't expecting high quality ingredients, as the price is quite reasonable, but at least nicely cooked food. It was neither.
Lydie L . 2018-01-27
MORE AT TripAdvisor
Usually I would not be so down on a restaurant and normally I would not post a bad review. However, after receiving two very poor fajitas (both supposedly steak - it was crammed with barely fried onion) I called the restaurant to complain about what we had received and was told by the manager (or owner, I wasn't told which) that the quality of the food they serve is akin to the Savoy Hotel. I have eaten at the Savoy and have spent time in Mexico and I can say, hand on heart, this meal did neither justice.
Victa Sempre . 2018-01-20
MORE AT Google
Used this place a few times now for a takeaway and it can taker awhile sometimes but its always been really good food id say dont order the garlic bread if getting a takeaway as it don't travel that well but everything else was great
tony_squiggle . 2018-01-15
MORE AT TripAdvisor
food non existent, no staff, no service no seating, no price list no booking no front door no nothing because it went well over 1 year back so don't drive into Leigh and expect a Mexican here
Toff-101 . 2017-10-20
MORE AT TripAdvisor
Ordered steak burrito and fajita, it was late on delivery barely any steak in either of them and tortilla wraps were soggy not to mention food was warm, won't be ordering again
Lauren Killick . 2017-08-13
MORE AT Google
Food arrived with driver wearing a rucksack no insulation so food was cold with limp chips and onion rings. Either remove yourselves from the home delivery market or invest in your service. I will not use you again unless you improve
Jonnyrp1962 . 2017-07-29
MORE AT TripAdvisor
Kocked on door and woke everyone up when I asked them to call!! Chips where soggy and grim and the burrito was 80% rice which filled me up but doesn't mean it was nice! Won't be ordering again!!! Wouldn't recommend
Carter Dutton . 2017-05-03
MORE AT Google
We absolutely loved this place when we first discovered it on JustEat. But unfortunately, we no longer order from here and it's gone from 5/5 to 2/5 for us. They are clear that for takeaways you may be waiting up to 90mins which was fine...
Angel-i83 . 2017-03-06
MORE AT TripAdvisor
Qué comida encantadora, una paleta para raciones larege hambre, yo personalmente recomiendo la grasa mexicano burrito. . . Delicioso y no demasiado caliente (picante), con un queso jack empalagoso abundante.
Elaine B . 2016-11-11
MORE AT TripAdvisor
Tuvimos una excelente comida para celebrar mi cumpleaños fiancées. Había seis de nosotros y el restaurante estaba vacío, sin embargo, la comida era deliciosa y el servicio fue bueno. Compramos nuestro propio pastel y el personal nos colocó este e incluso tiró en un tequila de cumpleaños. En general nos quedamos impresionados con la noche y gracias al personal por ser amable y profesional.
Nick G . 2016-11-11
MORE AT TripAdvisor
Los burritos eran buenas, sin embargo, que es donde termina. . Los nachos estaban literalmente un pequeño recipiente de plástico de algunos doritos llanura que venía con un recipiente de plástico de salsas que todo había sido arrojada en una y creado algunos horrible verde/rojo/color naranja enferma, así que no usamos. Patatas fritas patatas fritas cubiertas mexxi eran prácticamente en algo similar a la sal y es muy Peri Peri también eran de piedra fría. No me molestaría pedir de nuevo, especialmente con el tiempo de espera. Ahorra dinero y vaya panchos, dominó, en cualquier parte.
Kelly_1705 . 2016-11-10
MORE AT TripAdvisor
Fuimos la semana con un par de amigos. Primero pensé que me gustaría reservar por adelantado y el chico en el teléfono me mantuvo esperando unos 5 minutos para avisarme. Esto fue extraño porque cuando llegamos éramos los únicos clientes toda la noche. Ah, y era viernes, así que debe de ser muy popular!
LeighofLeigh . 2016-10-22
MORE AT TripAdvisor
My partner and I ordered from Mexicana this evening via Just Eat. When we placed our order the delivery time was increased by 30 minutes so we decided to phone and ask how long for collection however, they reassured us that as we literally live round the corner we would have our food well within the hour and not to collect. Well an hour and 10 minutes passed and still no food. We phoned back and the girl who answered the phone obviously did not have a clue what she was talking about and changed her story about where our food was a number of times. Eventually when our food did arrive it was soaking wet with condensation and the bun of the burger and chips were so wet and soggy it was disgusting and these were supposed to be freshly cooked!!! What a waste of money. We was regular customers but we definitely will not be going back again.
kellyanne769 . 2016-10-17
MORE AT TripAdvisor
My husband and I have visited this restaurant a few times now and it's been generally ok. Last time we went the young lady who had greeted us on previous occasions wasn't present. We waited about ten minutes for someone to appear from the kitchen and once seated all was fine and we had a nice meal. We went along tonight and again no one in the restaurant so we rang the bell on the counter and we waited and waited. I actually heard someone in the kitchen ask another person if they were coming to the front but no one appeared so we left. We won't bother again the restaurant is beyond ridiculous. They're even running an Italian take away from the same kitchen, I've never heard of anything like it before
sukylou . 2016-09-18
MORE AT TripAdvisor
Went there for a family meal, and even whilst we were the only table there, the service was quite slow. Once there were two other tables occupied, service was atrocious. There was only one person serving, and he kept disappearing for long periods of time, we were wondering if he was the one cooking as well. Most of the food was ok, some dishes were cold, some had bits missing. The restaurant just seemed to be in shambles, and it was very messy too, dirty floors, stuff just piled on top of tables. Regretfully, I would not recommend this restaurant.
Neeta D . 2016-09-13
MORE AT TripAdvisor
We use Mexicana regularly for take away.It's always good food and great value. The burritos and Mexican fries are my favourite. A gem on the London Road.
james f . 2016-09-06
MORE AT TripAdvisor
Food was OK, but what is very unwelcome is being added to their text message spam list without asking and with no option to unsubscribe.I now randomly receive text messages on Friday afternoons that I can't stop and I don't want. Fix yourselves up, I would have left a decent review but there for the grace of mobile phones go I....
Bren_M70 . 2016-09-02
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We went for a drive early one Sunday evening, saw this place and I remembered that a work colleague had recommended it. When we walked in there was no-one else in there which could be worrying. However we were soon put at ease by the friendly female member of staff who was attentive without being fake or gushing. When we looked at the menu it was all reasonably priced but got even better when we were told about the set 2 course option and cut price dessert to follow. We had a lovely feast of nachos and chicken wings followed by huge burritos. For dessert we tried the churros(Mexican doughnuts) and honeycomb cheesecake. We will certainly go again
Kevinlehane . 2016-08-23
MORE AT TripAdvisor
We went here mid week using tastecard the food was lovely and the staff were so so helpful, my partner is Vegan and the Manager really looked after her and made the the most amazing salad she was very happy, would really recommend this place it's lovely will definitely be going back soon
Mkleister . 2016-08-05
MORE AT TripAdvisor
My boyfriend and I absolutely love this place and would eat from it all the time if we could. We've never been to the restaurant, only ever ordered take away for delivery. Their food is GORGEOUS!!! We absolutely love their burritos which can be made to order (great if you're fussy like me and don't like salsa!). They are massive too and full of great flavour, wrapped well to keep them hot. Chips and mexi-fries are also a fave. Had the chilli and nacho starter once and enjoyed that too.The negatives are that it's very expensive for a take away, and can take 60-90mins for delivery. But hey, it's worth it!! Would highly recommend!Should also say we had never actually tried mexican food before. Since trying this place, we're huge fans :-)
Angel-i83 . 2016-07-28
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We came for a quick bite to eat, seen this place heaving and seen it quiet, depends on when you visit I guess. Food was very tasty, Good value for money we had off the 9.95 2 course menu. Should he noted that they discount for NHS staff and Teachers..In summary this place is 100% worth a try and the food they serve is unique for around here.
bigfoodie509 . 2016-07-08
MORE AT TripAdvisor
We had take away........... the food was piping hot and absolutely full of taste. I would defo pop into the restaurant if I was up that way........... for sure we will uses again for take away x
Crazytravellady978 . 2016-06-27
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I think this must be a popular take away because we dined in but the staff were pretty much absent the whole time we were there. The food was bulky - it seemed to be a cheap place that tries to fill you up on carbs so you think you have value for money. My veggie burrito was packed full of pretty much flavourless rice and it was served with chips which I was not expecting. The waiter (when he was around) was very nice and helpful and suggested quorn for my burrito which it did have too. I barely ate even a third of my dinner and felt bloated but not full. Overall it was ok for the price but not great and I don't think I would go back.
MCJSOS . 2016-06-02
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My boyfriend is allergic to tomatos and we requested without but they served us nachos that was stone cold and the sauces had a salsa dip so we couldn't use it and we basically ate tortillas. the burritos itself was dry and we didn't finish it, we emailed them asking for a refund or atleast a voucher but no reply.. and lets put it this way the food made us suffer the next day poor poor service will not be going back here
Shrimpers_10 . 2016-05-06
MORE AT TripAdvisor
Very good value. Starters have generous portions, fajitas came on a sizzling pot and all the ingredients were fresh and best quality. Probably the only Mexican food restaurant of this standard in the whole of Southend. This place is new and not many people know about it. Will be coming back again and again.
dlape . 2016-05-04
MORE AT TripAdvisor
We have ordered deliveries from here over the past few months, they are always good!!! Definitely try this if you are bored of the normal chinese or indian take aways.
anniemay101 . 2016-05-02
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We had a takeaway. It was cold when delivered...We ordered 2 chicken burritos - 5 bits of chicken in each one, all rice, tasted of tomato. No variety to the flavour...One beef burrito - beef was tough, all rice not very nice! Burger was ok. I paid 37 quid it was worth at least half that...very disappointed to say the least!It would be nice to have a good place for burritos in Southend area but this is not the one!
Julie1140 . 2016-04-22
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Our first time to this place - we visited on a Saturday night and ordered off the "set menu".We opted for starters of Calamari + Chorizo and Chicken Wings.For mains, we went for a Rodeo Burger and Chicken Fajitas.All dishes were tasty and portion size was generous.The service was efficient and the final bill was quite reasonableNote - the set menu is better value during week (£10 v £14).All in all , a nice meal and we would definitely visit again.
SunJester . 2016-04-19
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Mexicana Grille has become a personal favourite of mine. Wether Im looking for a fun filled night out, or just fresh tasty takeaway delivered to top a quite night in. i cant help but order a take away from here at least once a week! I visited the restaurant last on a girls night out, and i think i can talk for all of us there when i say the service and food was outstanding!! We had nachos to share for starters, which were very morish (if a little messy!!) and i had the paella for mains, which was absolutely delicious with the fresh seafood and hand made chorizo. The waitress was attentive and happy to help, and also made some outstanding drinks and cocktails for us. my personal favourite was the mixed berry mojitos, made with fresh berries and mint - i just couldn't keep away from them! Needless to say we all had a wonderful night!
Natasha M . 2016-04-06
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If you're hungry and hungover and fancy tucking to a delicious fajita - go somewhere, anywhere but do NOT go here. I ordered two fajitas and nachos and it was simply GROSS. They were over filled with massive chunks cold vegetables. It looks like a bin bag had been emptied on to my plate. It just tasted disgusting and I'm left with this nasty taste in my mouth. There was no time or effort put into making this at all pleasant or even edible. Even the bloody tortilla chips were made of cardboard.I demanded my money back which they have apparently refunded...oh well! Pizza hut it is then!
Daisy C . 2016-03-26
MORE AT TripAdvisor
We ordered on line 2 burritos, one veggie one with guacamole and one chicken one and one portion of Mexican chips and one portion of sweet potato chips. We phoned to find out where our food was and the guy my husband spoke to apologized and said it was still being cooked (this was 70 mins after ordering), and that he would put a free dessert in and a bottle of beer in our order. When it turned up after 2 hours after saying the longest it would be was 70 mins, My veggie burrito had only mainly rice in it and no guacamole. The burritos were hot as they were wrapped in foil but both Chips were cold and my husband didn't receive his Mexican chips, they were just chips. We also did not receive the free beer we were promised. I phoned up and complained and the manager apologized although he didn't seem to believe we hadn't received the beer. He finally agreed to give us a full refund which would be posted through our letterbox in case it was late. We did not receive the refund. I fully recommend DO NOT GO HERE, they are LIARS.
lijinsky . 2016-03-24
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Me and the family were looking for something to eat, when we came across this mexican grille situated along the london road in leigh-on-sea. When we walked in, the lady behind the bar was very welcoming to see us and was very keen to talk about mexicana grille. After a quick chat we were showed to our table and given a menu. A waitress then aproached us after a few minutes (again, very polite, chatty and pretty to look at ;) .) Took our drink orders, and asked us if were ready to order. Now, we havent eaten at a mexican before so looking at the menu was confusing, so we asked the waitress for some advise. Well all i can say is, as she was talking my stomach was talking back to her.. so i ordered this buritto with mexican fries which sounded absolute amazing. When the food arrived i was kindda taken away from this huge wrap filled with rice,chicken, pinto beans, salsa, infact it was probably everything but it tasted so nice. I could hardly put this burrito down, but seeing as i still had mexican spied fries and a plate of salad still to go, i had no choice. After finishing my meal, i couldnt move, my stomach was so full, so when the waitress took our plates away, we ordered our coffee and the bill. The bill came with a plate of refreshing mints all a really great afordable price.. we left very satisfied and will defonatly visit again."Many thanks to the mexicana grille team".
Andy L . 2016-02-26
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One of the main ingredients in a burrito is beans. Somehow these were left out of the veggie burrito in which you would expect even more beans than usual given the lack of meat. On the phone you were promised beans and guacamole however neither of these were in the burrito. Just rice, onion and peppers.To add to this, the menu I was looking at online was apparently wrong because I was asking for things which apparently were not on the menu and I can assure you I was looking at the correct website.Been a couple of times but don't think we will be ordering again...
Louis A . 2016-02-23
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3rd time using this place, lovely tasting food but always cold, given them.chance and chance but still disappoiting
jaccyboy1 . 2016-02-11
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Booked a table in advance. Turned up and there were 5 tables seated with 2 members of staff looking baffled and stressed (really unsure why as there were no customers). We were seated without menus. Patiently waited and then after around 15 minutes (no exaggeration at all!!) we asked for menus. Took a few minutes and even then they did not have enough for one per person (there were only 4 of us). We decided what we wanted and sat and waited to be asked if we wanted a drink at least but no one came. After we had all decided the table next to us started huffing and puffing as they had got their food order wrong. They advised us to leave which confirmed our worries and highlighted that it was not worth wasting money, or any more time, on. At this point an undeniably very friendly waiter arrived but it all just came too late unfortunately. If you are sitting in a restaurant which only has 5 full tables (no big parties either) and do not receive a menu or a drink after 25 minutes, something is wrong. Perhaps it was just a bad day for them.
kd23029 . 2016-02-06
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Food very good , large portions and staff very helpful.Burritos excellent and love the sweet potato fries.Well worth a return visit !!!
Ray B . 2016-02-06
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Food is amazing I took my family here portion sizes are huge and obviously made fresh. Atmosphere was nice. This is a nice restaurant for a quiet night and from the looks of the other tables a lot of people come here before their night out. waitress was very professional.
Tara W . 2016-01-26
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I ate in here last night a busy Saturday evening with all the tables full I was seated on the last empty table. The service was prompt and efficient and very friendly. We didn't have to wait long for our food and when it arrived it was presented to an excellent standard. I ordered the Tex Mex chicken burger with mexi fries - It tasted as good as it looked and I will defiantly be returning! The bloke sat on the table next to me had ordered the sizzling fajitas which looked amazing! I'll defiantly be ordering them next time!
Rayleighsfinest . 2016-01-24
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We booked up on the evening and got a table for 8.30. Most tables were booked but the two waitresses managed this very well and we were offered a drink soon after we Sat down. We ordered off the set menu £9.95 sun to Thurs £13.95 I chose spicy chicken wings and my wife had the calamari and chorizo. Both very tasty. I as the Sizzling chicken fajita for main, tasty and sizeable portion £3 extra but worth it. My wife had the Rde burger and she really enjoyed that. Great food well priced and Natalie our waitress was attentive and friendly which added to a very good meal!
ProfJW . 2016-01-24
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Visited here with a few friends. We was going to go to a neighbouring restaurant but they clearly couldn't be bothered to open, se we went into Mexicana Grille instead.It was fairly quiet which was surprising the service was fairly slow. However the food when it did come looked and tasted great. For 3 persons enjoying starters and mains with a few drinks each came to around £70.My only real criticism was the food came with several ingredients not mentioned on the menu. The Starter burritos came with sour cream and guacamole on them, not mentioned. And my friends Enchilada was filled with kidney beans, again not mentioned. It's nowhere near enough to put us off visiting again though!
JmeBDC . 2016-01-02
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We came to this place nearly a year ago and can see a massive difference.. Waitress was very polite and attentive, although new she is clearly very professional and provided great customer service, there is now a 2 course menu for 9.95 with the portions still very filling. We have ordered take away a few times and needless to say the dining experience was out of this world. More items to choose from and my Calamari & Chorizo starter was delicious. Wine choice and cocktail choices was plenty and we decided to hit the tequila sampling board. They have 12 different types and they also make specialist favours sweet & sour, bubblegum and chocolate!Overall I think this place gets a bad rep but as with anywhere if you tell them what's up they rectify the problem and go out their way to make sure you have a good time. 5***** we will definitely be coming here more often :-)
bigfoodie509 . 2015-12-23
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The peri peri chicken was grey, it was old and stale and most likely cooked days before, then reheated in a microwave. Very disappointed with the inedible chicken. A scavenging fox who was passing through our garden even declined this tasteless treat.Burrito was ok, but bear in mind we were starving by this point and needed to eat something!!
danithegrill . 2015-12-16
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First time here and i was not disappointed. The starters were massive and extremely tasty especially for a vegetarian option, i made up for the lack of meat and had the fajitas for the main. They were fantastic and would recommend. Only thing is i only had 2 wraps when i needed 3 but they were fantastic and would have them again.The service was great and we had a great night. I will be back
Simmo_Austin . 2015-12-03
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I have been here a few times now and always chosen from the £9.95 two course special menu. I cannot fault the food. Portion size is great even though chosen from the value menu. Has become a favourite restaurant in area
EnergyClub . 2015-11-28
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I have just resived my order it was cold and it isnt what i orded and had to wait 1hour 30mins when i got told it would be 45 mins i will not be ordering agen
Charlie M . 2015-11-18
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Decided to give this restaurant a go and went with an open mind after reading mixed reviews. The staff are nice, soft drinks are served in small glass bottles and no longer plastic bottles on one of the previous reviews so they have obviously made some changes. It was busy but it's only small and we waited an hour for our starters to come out. Starters were nice but the tacos had gone cold. I had the chicken for my main which was over cooked. My husband had a burger and the combination was a little confused. Overall not bad but wouldn't bother going back with so many other restaurants out there. Perhaps if a few more things were improved it could be a great restaurant!
faye r . 2015-11-15
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I really love this place, but they have upped their minimum order and I can't order that amount of food. The food is the best Mexican around, the burgers aren't really authentic but if you feel hungry I recommend the HEISENBURGER. (Also there is a few duplications on the just eat menu.)
Cameron . 2015-09-26
MORE AT Just Eat
Fantastic front of house staff, they greeted me instantly and made some of the tastiest margarita's I've ever had! The food was delicious!
Ryan G . 2015-09-24
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Went here for a family meal, lovely atmosphere. LOVED dressing up and taking pictures... Friendly, happy staff. First Mexican I've tried and will definitely be going back. Food was well presented and tasty. Defo recommend the sizzling fajitas and honeycombe cheesecake :)
Jade M . 2015-09-21
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Burritos are huge !! Mexi fries are amazing chicken could be better but still very tasty.
Grace . 2015-09-20
MORE AT Just Eat
Very nice food I'm ordering again 100%
Jeffrey . 2015-09-20
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111 Opinions
First time at Franks. Nice décor and warm welcome from the young waitresses. Early Saturday evening was busy and rather loud, with a birthday celebration in full swing on another table. Consequently, our two-couple conversation was rather hard to hear. Maybe, not the venue for an intimate meal then? The food was really tasty, but the tapas style menu was not to my liking and rather disjointed. Gotta be honest, call me old fashioned, but I prefer a formal Starter, Main & Desert layout. I had two Sol beers, but the remaining three only drank water. Consequently, the £190 bill, for what was essentially a selection of Starters did seem rather exorbitant! Maybe, more akin to a younger clientele, especially if in a group of mates and dates and friends...but we won't be rushing back!
2593 Opinions
This was a first time visit for us having been recommended by a friend. The food was excellent & all the staff very polite and friendly.
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If you like Mexican and Tex Mex food this place is a must. Beautifully spiced, fresh ingredients and some innovative twists. You won't be disappointed.