Based on 1.398 opinions finded in 2 websites
Based on 1.398 opinions finded in 2 websites
Nº 433 in 476 in North East Lincolnshire
Nº 16 of 20 Fast food in North East Lincolnshire
Opinions
All the people here were super friendly and the food was so good. Also the vibe inside was really welcoming. The inside of the restaurant was really clean too
Curiosity39289736982 . 2024-04-27
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You've got to try the double wapper with spicy mayo 😋 It's a winner 🏆
ACC . 2024-04-27
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Went all the way to Grimsby from Holton le clay arrived 1015 pm all in darkness shut says open to 11pm that's another customer they have lost
Terry Allenby . 2024-04-18
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Food was fresh and hot, cant fault service at all - very jolly bunch despite the dinner rush. Dining area was busy but well maintained, staff went around twice during my visit. Refurbishment would be nice seems a shame to let this one rot whilst others in the branch get new furnishings.
J R . 2024-04-07
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Very basic. Often slow service getting served even when there's no queue. Food is hit and miss but it fills you up if you want something quick.
Judooning95 . 2024-03-31
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great atmosphere. food arrived quickly and was hot. staff was also so welcoming. great place to eat food! can’t wait to go back again
Oakley Durand . 2024-03-31
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Food was cold with some incorrect, place needed a good thorough clean as well as toilets
Sue Cque . 2024-03-29
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Absolutely delectable food. Unbelievable service from a lady called Millie as well. Was really impressed by her friendliness and approachability
Aidan Meehan . 2024-03-26
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I haven't been to Burger King for years, I thought the burger I had was a lot better than McDonald's but the chips weren't as good, overall it was just average.
Garry Smith . 2024-03-24
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food hot, staff friendly. nice place to go to eat
Dawn Turner . 2024-03-18
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went in the other day, food was served quickly. it is more expensive than maccies but i find it’s more filling. better vegan options than other places. staff have always been polite when i go in the evening
Tay Rivers . 2024-03-18
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Never had any problems with this place. Staff are always friendly and food always hot 👍
T P . 2024-03-16
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Food was prepared well-hot and fresh. Staff could be friendlier and more helpful but overall a good experience.
Jomiryz Baquero-Thomas . 2024-03-11
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Absolute shocking, food cold and dry which makes it very chewy… customer service shocking. Food was left on hot plate for about 5 minutes… I was the only one in the restaurant, chips was left out and food was beeping but staff was in office to busy talking.
Adam Pitts . 2024-03-04
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No hot drinks, no plantbased burgers, no milkshakes and a dont care attitude 😏 grimsby get better!
Julie Dowson-frost . 2024-03-02
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Another fast food review. Here I found the floor was dirty and food full around one tables. Many table tops hadn't been cleaned so hard to find a clean table. The staff wasn't so busy as only a couple of customers seated. But staff just stood behind the counter. Not one person came to the floor to clean floor or tables all the time I sat there. Then it starts me thinking on how dirty the kitchen area could be errrr The food was standard and ok. French fries wasnt hot too cold. Threfore not great.
Andrew Metcalfe . 2024-02-21
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Absolutely garbage 🗑, burger as cold as the salad, fries taste off starch , never will I use any burger King outlet again.....
Philip Wise . 2024-02-21
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Clean inside, nice service. I recommend
Kamil Nowaczewski . 2024-02-14
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Staff are always chatty, foods good.
aron wilkinson . 2024-02-13
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Very dry food gave me really bad guts ache every time I eat here will not be returning trading standards need to be visiting this place
Ben Wortley . 2024-02-05
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Very long wait for food and can never seem to get our order right. However the food was nice , especially the loaded fries.
Lauren Sutcliffe . 2024-02-03
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Burger King menu as a good choice of individual meals to family meals. large seating area. Drive tru and delivery service. Check out the Burger King App
John (On the map) . 2024-02-01
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All the staff were lovely and restaurant was nice and clean , overall a great experience
michelle neul . 2024-01-27
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We were the only guests, and the staff seemed to be bored, instead of taking care of the place. The floor was dirty and the tables too. It was difficult for us to find a clean table. Very sad!
Susanne Rosemeyer . 2024-01-20
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Taran is one of the managers of this restaurant an is very hard working, will answer any questions you have. Best worker and manager.
Roan Welsh . 2024-01-12
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I visited today hoping things would have improved since my last visit back in Aug 23, well I have to say it's now worse, waited 25 minutes in the car park, where I was asked to wait, when my food arrived it was cold! When I said to a staff member who brought it, why don't they say it's a long wait when I only have 30 mins for my lunch break? Shrugged his shoulders, then I replied it needs better management, he was so rude and abrupt whilst walking away, I said WOW! they wasn't busy and 25 min wait for a chicken royal meal at £9 is diabólical so don't waste your money, tried to ring, no one answers the phone, guess this will close very soon.....
Sylvia Leary . 2024-01-12
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Delicious! Warm food! And everything so clean
Florii Yoo . 2024-01-12
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I absolutely loved it. I recommend it!
Weinnely . 2024-01-12
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No hot drinks. Cold drink refill machine broken. No heating. Scruffy. Dreadful place. Server tried his best though.
Michael . 2024-01-06
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Staff need to clean and not chat only 2 in the building yet all tables was filthy and bins overflowing
Lee Cutts . 2024-01-01
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I just did eat inside yesterday for the first time and I was so shocked how good the food was and the inside of the restaurant was really clean. I will deff come again for another mean very soon! Thank you for a good experience!
Maria Barbu . 2023-12-31
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Only people in here tables dirty rubbish building up on tables and over flowing bin staff not busy place wants a CLEAN and a rocket up the staffs arse chatting away swearing where we can hear them. When they should be cleaning the place up it’s a health hazard
Quest777263 . 2023-12-30
MORE AT TripAdvisor
Restaurant is always freezing cold, the toilets were in total darkness, I had to use the torch on my phone. Staff were miserable, I asked if we could get the offers without going on the app and the server just said no, so it took me about 15 mins to order our food as I kept going wrong. We were the only people in the restaurant at the time and it took nearly 20 mins for our food to be ready, I think they must have forgotten about us as it wasn't very hot when we got it.
Anne Coley . 2023-12-26
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We popped into this place as we'd been shopping at Currys across the road on Sunday. We hadn't eaten all day Sunday and it was 3 in the afternoon. Looked at the menu behind the bar and we both opted for chicken Royal whopper cheese 🧀 burger. The only thing whopping about this meals the price! I had a Fanta orange 🍊 drink with mine. My wife didn't want one. We both had chips. The table we sat down at was wet. The cheese on these small ordinary sized burgers was like a piece of rubber. Not even melted. And there were two people in front of us waiting. We waited a good 10 minutes? There was an inch of smoked bacon on each. I didn't see smoked on the menus. Think it was supposed to be salad and looked like grass. The chicken was very small the same size as the bun! We had sauce on to disguise the taste as it was shocking. Then we got charged £21.97? The large fries were very minute. To sum up the one at Victoria Street in Grimsby won't be seeing us ever again?
Cyril Cole . 2023-11-08
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Ordered food on the app knowing full well they don’t get the food ready till you give them the code on drive though , ordered at 11:30 to collect I went at 14:00 was given fresh chips but a cold burger and cold chili bites I think it was left on the side for hours , put straight in the bin
liam mcgovern . 2023-11-06
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Quick lunch, tasty signature burgers, great offer on app
Shaun Bell . 2023-10-29
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This place has a lot of nice people and the food was super warm and tasty. The service was super fast. I liked how clean was inside. I highly recommend!
Carroline . 2023-10-26
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Ordered from just eat, restraunt told us to ring through to the driver but provided no driver number as you cannot find that on just eat. Just eat app keeps sending to the same page with no help in regards to this. Completely unprofessional and unhelpful staff.
Harry Clayton . 2023-10-23
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Pretty empty, not the best burger king I've been to. Tables remain dirty for a while, stuff doesn't really care much. Food was good.
Maryna Chivu . 2023-10-20
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Foods OK but jeez, this place has zero pull, needs to be updated, has done for years
Dom Nurse . 2023-10-19
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staff was lovely when i went in. served very quickly as well. at least they can get my order right unlike maccies.
samwise gardener . 2023-10-15
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Table sticky and staff don't even acknowledge you when stood in front of them. You have to ask for sauces as kept behind the counter
gloria l . 2023-10-13
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Burger King Grimsby is a good example of how not to do fast food. I was not able to work out why it was so slow, there were plenty of staff there and it was not busy. The staff all seemed to be walking back and forth checking and doing close to nothing. The food was good, but not freshly cooked - how? We waited nearly half an hour! It will be a while before I try again, which is a shame because I like BK.
Alex Diram . 2023-10-01
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Food was tasty enough although the salad on my whopper was sparse but it took 25 minutes for our food to be prepared. It wasn't busy so I can't figure out why it took so long. Disappointing.
Debbie Diram . 2023-09-29
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Worst burger I've had in a long time. Rude staff, burger had no salad on it. Just have to mention the rude staff, one of them had an apple earbud in, grunted as she had to deal with a just eat woman. Member of staff floating round like something from George A Romeros Night Of The Living dead. The toilets look like something out of a bad horror film, and smell just as bad. Rude staff, bad food, stale bread. The only good thing was the road out of the car park. The prices are stupid now too. Avoid.
Sean Scott . 2023-09-22
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Gents out of action. Food up to standard.
Chris Gallon . 2023-09-08
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Food was ice cold very very dry burgers
kate cook . 2023-08-27
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Awful place absolutely disgusting tables all dirty floor covered in rubbish and bits of food and the food you get I wouldn't give to a dog no wonder it was empty NEVER AGAIN
Rob Shaw . 2023-08-26
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the burgers here are good AH 👅 the chicken here is good AH 👅 the fries here are good AH 👅 and the milkshakes are really good AH 👅 real hot girls go to burger king i know that’s right!!
Megan thee Stallion . 2023-08-23
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Always very good food, fresh and delicious, not cold at all which is impressive, the smoky loaded fries are the best, nice atmosphere. Burger king Is always my favorite. Overall 5 stars 👍
Ilona Barbu . 2023-08-23
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Chicken. Royal absolutely disgusting one bit of yellow wilted lettuce no mayo couldn't eat it chips was dry and stone cold and pop was warm tried ringing the restaurant for the last 30 mins with no answer
Emma Andrew . 2023-08-17
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Food has gone down hill over the years not like it used to be. Food wasn't that warm
Colby Cruse . 2023-08-13
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I always enjoyed a meal here, but just recently, it started to look quite grubby tables not clean, and the service is not very good, very disappointed
Ann Senyszyn . 2023-08-10
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It's a shame that, at 1pm, Macdonald's is rammed and yet there are only 2 tables occupied in BK and a practically deserted drive through. The revamped Burger King I'm sure make the better burgers, their fries are better and the wider menu is great too. I think the Grimsby restaurant may have stagnated for too long with tacky furniture and staff that made it look like they were desperate. The tacky booths have gone, replaced by some simple tables (but it's an improvement) and the staff on duty were more positive than I've previously seen. If you've not tried BK recently I would definitely recommend giving it a whirl instead of Maccy D's. Flame grilled burgers with fresh salad do taste better, and there's probably less of a queue!
Mike Finbow . 2023-08-09
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Helpful, Friendly staff hot fresh food
Barbara Seare . 2023-08-04
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Fantastic service. Food always hot and fresh. Would highly recommend. 10/10!!
Venom JT . 2023-07-31
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Only 3 on atmosphere as I reckon more people would go if it was done up. Quite and old BK but food good
Andrew Greaves . 2023-07-31
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Unclean inside, dirty floors and tables. Lazy staff and lacking customer service. Spending far too much time on mobiles. 😫
Joseph Lionel Telemacque . 2023-07-24
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I walked in ahead of somebody that was clearly known to the staff. They served that person before me, not sure why. They ordered three whole bags of food so I had to wait several minutes to order and several more to get my food.
Sean O'Neill . 2023-07-19
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I came in yesterday for the first time and I was shocked about how lovely this place is. The atmosphere was incredible and the food was amazing and delicious. I will come again for sure!
Nep Tun . 2023-07-11
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Good food, amazing service and staff are so friendly will 100% be coming back for more
Kiera Smith . 2023-07-09
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Place is a disgrace! They forgot 4 portions of chips and 4 drinks! They made me wait 25minutes for a portion of chips to go with my burger! By the time they gave me my chips the burger was freezing!! Waste of money, place is filthy and full of flies around the food, very unhygienic, and the workers dont want to do there job no customer service skills at all they look at you like your not there, and i had to wait in the empty restaurant for 5minutes before being served!! Will be reporting them to health and safety standards!! Very annoyed and annoyed at the staff for being so rude and disrespectful!
3Dly Creations . 2023-07-08
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The branch that Burger King forgot. Awful place to sit in and eat and it hasn't improved in the past 20 years. Torn, duct-taped seats, filthy tables, out of order drinks machine. This place really needs some sort of love.
Wayne Chapman (TripleXL) . 2023-06-27
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What a disappointment, order was wrong and all the food was cold and for the cost of it I think the store manager should be ashamed. Will not be ordering from here ever again and would advise other the same, unless your in the store give this place a miss!!
Vic “Webley37” Williamson . 2023-06-23
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Amazing staff, great food and the place is looking much cleaner. They seem to be working hard to get it fixed up. Great job Burger King staff.
frankie morley . 2023-06-17
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Nice fresh food The staff is very helpful and friendly
Katalin Kovacs . 2023-06-10
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Not the best fast food place I've been to. Food was cold and bread buns were dry. They didn't even have any hot drinks available today. A real disappointment 😞
David Wilson . 2023-06-01
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Usually get good service and have no issue whatsoever but today I made a just eat order what charged me £24 for half of my food to be missing. So I decided to call and complain and haven’t got the decency to pick up the phone ,called 33 times in the last 20/30 minutes and still no answer absolutely ridiculous!
Jaya bhoot . 2023-06-01
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The Burgers,Fries are always good but they have had no milkshake machine for years now 😕
Vinz Howard . 2023-05-08
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I like the chips, always hot. But the burger should improve, not hot and not tasty.
HOI YIP LAU . 2023-04-25
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I ordered a bacon double cheeseburger and received a cheeseburger. Returned so my order could be corrected and I received a COLD bacon double cheeseburger. I noticed the person taking orders at this time (between 1 and 2pm) was on their phone and there was inappropriate conversation going on between the staff. Only one person seemed to be working correctly. I will not be returning to this store again and will be posting reviews on other sites.
Taija-rae W . 2023-04-24
MORE AT TripAdvisor
Tastefully upgraded seating area. Smiley, helpful staff.
Martin B . 2023-04-14
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Looks like its had a good clean up.. restaurant and staff! Staff were friendly, food was fresh and hot, restaurant clean and tidy
Chloe Astle . 2023-04-07
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Burgers had been microwaved chips not cooked properly cheese had all run out of the bun overall very poor
Steven Austwick . 2023-04-04
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We usually use other fast food restaurants but thought we'd try Burger King. We won't be rushing back the food was cold I used a magnifying glass to find my bacon and if the fries was large I'm glad we never had a small For just under £20 I was expecting a little better 🤬
Mark Allsop . 2023-04-03
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Not a place I go to normally it was just ok
Glenn Russell . 2023-03-23
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No one in the Burger King, but I had to ask for a table and chairs to be cleaned. Food was cold and tasteless. I really couldnt be bothered to complain at the time as we were in a rush. We had 2 drinks, my husband asked for black coffee, which came with milk in it. I asked for a tea with Milk and got black tea. So I did go ask for milk. Really would not consider eating there again. Worst Burger King I have ever eaten. Not that I eat that many. And I did just fancy a burger that time
Linda Taylor . 2023-03-21
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Less than 1 star but not able to select less than 1 star. A Restaurant chain that teams up with Just eat to which we pay a fortune for there services. Order placed food delivered wrong, I then physically go to the restaurant ( Defeats the object of Using Just eat ) only to be told they wont exchange the wrong food as my issue was with Just eat. Not the person in that very Restaurant that packed the wrong order. Absolutely no accountability on there behalf. Needless to say a disgraceful experience but am I surprised, Absolutely not.
David Mann . 2023-03-19
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The fries were fantastic.did not really enjoy the burger.
jesca chido madyira . 2023-03-12
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In my opinion the food is far better than the big M. Burger King should make some investment in the place, it's beginning to look scruffy.
Clive Goodwin . 2023-03-01
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Food freshly cooked very friendly staff very clean
Emma Dyson . 2023-02-25
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The staff are lovely . Nothing wrong with the food . Never had a problem.
Carl Prime . 2023-02-23
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Moved over here in 2000 and it's not changed bit
Simon Roberts . 2023-02-18
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Food woz lovely polite and friendly service very welcoming atmosphere 🤗
Steven Skelly . 2023-02-16
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The burgers were absolutely freezing even though it arrived within 10 minutes it's like they keep them and just leave them there
Matthew Marshall . 2023-02-05
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Chips were lovely and tasty and hot , but as so often is the case my bacon cheese burger was only luke warm
Janet Almgill . 2023-02-05
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Not as good as before gone down hill
honey lover . 2023-01-28
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Small refurbishment been carried out finally
Sparkeys Property Ltd . 2022-12-22
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3rd visit to be told there's no service. This excuse was "Tills are being reset". This place is done for. It's completely losing the plot compared to years ago. The owner is clearly not a local, not do they give a monkeys. Time to completely avoid the place.
Rick Baker . 2022-12-20
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Literal extortion- it was £4.78 for 2 regular cokes
Kaydee Hill . 2022-12-19
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Got a meal for my daughter and I. It was £4.99 per meal and was good value. I didn't think it would fill me up but was just the right amount. Both meals were classic double patties with cheese, Chilli cheese bites, fries and a drink. For £4.99 each, we were both happy.
John Lamb . 2022-12-18
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Nice burgers. But if u eat in the restaurant make sure u take a coat no heating cold reastaureant
Shaundavid Codd . 2022-12-13
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Dry plain 🍔 no salad no frills would not recommend this place
Brett Rothenburg . 2022-12-07
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Please sort out burger King. Grimsby Love burger King but have to go out of town why have thay let the place go down hill so much
Jason Heeley . 2022-12-06
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Very nice staff had a royale was nice
Lloydy Haggers . 2022-12-05
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Ordered on the app, went to collect. We’re looked at like aliens. Given food, some man appeared ordered his food then staff came round asked if he wanted a ‘fag’ rolling. He then proceeded, without uniform, to go round the back into the kitchen area and all staff disappeared. Got the food home. Chicken nuggets were missing, given the wrong burger and found a long hair in the other. Rang the store and explained our situation to be immediately told we don’t do refunds. After explaining again, we’ve ordered click and collect we were told you’ll have to come back to us for a refund or look on the app and see what that says… Put the person on hold and had a look. Said hello again 3 times before I was acknowledged. Asked if we came back tomorrow to be refunded would it be given the person said yes. I had to ask them to take my name and write a brief explanation of our issue and that we’d be coming for a refund. How are people not trained in customer service??? If the place was busy, I’d totally understand a mistake made… we were the only people there and there was no one at the drive through. Let’s see if we get our refund tomorrow. Appalling service
Jodi Mckay . 2022-11-26
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We sat inside and it was really cold inside. There was no hot drinks available either.
Sandy Riley . 2022-11-24
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Burger king is burger king. Didn't have what I wanted but it was a late stop off in the evening
Andrew McQuaid . 2022-11-20
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Not for me but it ok if you just want a fast intake
Paul Hynes . 2022-11-18
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Restaurant has had a recentish update. The booths are all gone and thankfully with them went the orange tape that was holding the seats together. The member of staff that served me (Amelia - receipt showed Darcy Grace) was a pleasure to deal with , smiled and had a pleasant demeanor about her all night, even while serving other customers. Definitely an overall improvement on the food too as mine was actually hot this time 🤣. Must say though that I still prefer McDonald's coffee lol.
Burton Gibson . 2022-11-17
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10 Opinions
Really nice chippy, extremely friendly staff who went out of his way to make it an enjoyable visit for myself, daughter and dog. Lovely hot chips, tables were clean. Ps vegan friendly, dog friendly to
saladcheesechicken