Burger and Lobster in City of London, Westminster

Matthias was exceptionally kind and knowledgeable on the food. Loved everything I had and will definitely be back. Quality food and quality service.

It’s my husband’s birthday and we’re from HKG，the whole experience was very nice and warm, the waiter, Matthias and manager were very friendly, they asked me a lot about my dietary requirements and very detailed in telling me the ingredients, my husband enjoyed the food and service as well. It’s been a lovely experience.

The Lobster rolls was delicious! Would definitely come back again for lobster rolls and fries. The staff are very friendly, especially Ivo our waiter!

The food is great and the staff are super friendly 10/10

Great place, great food, great people highly recommended!

Matthias, customer service outstanding. We had a lovely afternoon for our sons birthdays

Amazing food and drinks and outstanding customer service

It was a nice evening. The original burger was a bit standard, would probably get the wagyu smash burger next time.. the lobster and butter was amazing. The croquettes were small but really tasty. The truffle fries wasnt anything special. The cocktails were nice, could of done with them a bit cheaper lol. The service was great, I didn't get the waiters name but he gave us a free dessert as it was my girls birthday. Great touch 👌🏼 will probably go again. Great experience

Very nice dinner. Our waiter Matthias made the experience next level, he was kind and proactive in checking we were having the best time. We will come back!

Matthias was absolutely fantastic—one of the best waiters we’ve ever had! Friendly, attentive, and genuinely kind, he made our meal feel special from start to finish. His service was seamless, and his positive energy really stood out. Thank you, Matthias, for making our experience so memorable!

Excellent service, amazing food, Matthias made us feel very comfortable.

The staff, DAVIDE, is very nice and helpful. We enjoyed the experience very much

Love! Michele is an amazing waiter. He is so kind. The food and the service is very good. I am recommending this place.

In our every visit in London this restaurant is our first stop! We had once again a lovely time and the food was delicious. Many thanks to Matthias, he was so polite, pleasant and helpful throughout our dinner and super understanding with the picky requests of our kids!

One of the best restaurants and mathayas was really great well served 👍🏻👍🏻

The waiter and staff was absolutely wonderful. Between the three of us we a wide range of the menu to share. Everything was delicious; the sides, drinks, mains, and appetizer. I highly recommend and would go again and again.

I had an amazing time at this lovely place! The staff was super friendly and helpful. I tried their signature lobster roll, and it was absolutely delicious. It was just like I always enjoy there.

Matthias is a very nice and friendly employee he was taking care of us through out the experience in the restaurant make the atmosphere so good so as other employees. If there’s more than 5 star we would give it to him

Mathias our server was excellent, went above and beyond.

After never going to a burger&lobster before today, I can happily say that I know you will be looked after. The atomsphere was slightly dead before 7 however picked up as the meal went on. The food was beautiful also with the starters being on TOP, however the reason for my 5 stars was our waiter Matthias. He was attentive, friendly and funny. He made sure we were comfortable, happy and our drinks were topped up the whole time!! Lovely restaurant and lovely lovely staff😁😁😁

Best service ! Thank you Matthias

Lovely food! Served by Mathias he was great super friendly and attentive 10/10

ROY was amazing and attentive to all our requests and best of all speedy and charming!

1£ oyster were amazing, very fresh and tasty We got the lobster linguine and wagyu burger, loved the burger but lobster flavor not too strong. Still enjoyed meal Our service (Davide) was very helpful and welcoming as well. very fast service

Roy was fantastic really catered to us...

Roy was absolutely wonderful! He went above and beyond to ensure we had a good night

Great food and services as always. Professional service from Davide and the manager.

Lovely atmosphere, music, service, and food.

I loved the food and the service. The waiter that served me, Matthias, made the experience even better. He was very helpful with his suggestions, positive and welcoming.

Mathias you are a legendary man! Charmingly smart behaviour made me and my partners experience that much more memorable! Thank you! Someone give him a pay rise!

Really good food and our waiter Mathias was lovely! Thank you!

My fiance and i went today there. And Matthias made our experience wonderful. He asked us if we had any allergies and helped us decide what to eat by describing some of the requests we had. Thank you Matthias and cant wait to come again.

Amazing service from Mathias! Really nice and helpful waiter. Food was so good! Looking forward to coming back.

Excellent food and very good service by Matthias!

It was really great coming back here after so long especially with our waiter Matthias being so welcoming. He recommended us another dish to try and he didn't disappoint. Wonderful service, I will be back again😁

Matthias has been very kind to serve us. We had a great time dining here

Amazing! Our waiter Matthias is an amazing person. He is so kind and explaining everything. The food and the service is exceptional. I am recommending this place.

Matthaies is the best waiter. Food is great as well

Matthias was really friendly and helpful- thank you!

10/5 coming back next. Maria was great and will hope to see her again

Great service at burger and lobster! Maria and Davide were friendly, attentive and made the experience even better. Highly recommended.

We had a fantastic experience at Burger & Lobster, and a big part of it was thanks to Mathias! From the very beginning, his service was outstanding – friendly, attentive, and always with a smile. He helped us choose from the menu with great recommendations and made sure everything was perfect throughout our visit. Mathias truly made our meal even more special with his positive attitude and professionalism. We would definitely come back – and hope to be served by him again! Thank you so much, Mathias!

Thanks Matthias for good service.

Matthias our server was wonderful! Very attentive and friendly. We came for our anniversary lunch and loved it. The atmosphere was great as well.

Thank you to Mathias who was our server & made the experience very enjoyable!!

Very nice rustic exposed red brick interior. It seemed clean to me (except for the hot wipes tray which needs replacement). The lobster was delicious. I mean, it's not wild caught lobster, but still pretty good for the price. Service impeccable.

Excellent food! Great value too

The food and seafood are fresh, but the oysters are almost all rotten, and the lobster buns are not worth the price because they are small.

We had a lovely experience today with Mathias he was very helpful and the experience was great. Would definitely recommend.

Burger was not very good and also I found out afterwards that they have a food hygiene rating of 2!

Excellent family meal and outstanding service from Matthias, one of the best ever experienced in London and abroad!

Great food and brilliant and friendly service by Michele - would highly recommend!

Enjoyed the whole experience Had the Roll Combo, Lobster roll was amazing and tasty Burger was cooked to perfection, really enjoyable. Sticky toffee for dessert was great! Service was excellent and friendly staff.

Very good experience, the dishes were good. The restaurant is a little hidden but well located.

My family had a great meal here on a recent trip. The atmosphere was family friendly (which can sometimes be a challenge) and Michelle gave us kind and quick service!

We had a great time dining here. Our server Matthias was extremely attentive and friendly to our requests. The ambience was great. Definitely would come here again. Thank you!

As always the food is always good quality. The service I have to say was extra special though. Our waiter Matthias was extra attentive and incredibly helpful, helping us choose the best options for our family lunch. Incredible service from start to finish, thank you 🙏🏻

I loved the food and the waiters are very friendly! Definitely coming back soon. Rian

A friendly and warm restaurant. The employees are friendly and helpful. We didn't have a reservation, they were very helpful. The service was clean and fast. We tried lobster roll mac and cheese and burger separately. They were very good except for the mac and cheese. I think the calculation is reasonable too.

Siempre quise ir así que fue tomado para el día de la madre y no fue una decepción! La comida era increíble Tenía croquetas de langosta para empezar, luego media langosta y patatas fritas con un vaso de efluvio para la parte principal! ¡Y estaba delicioso! Marido tenía la hamburguesa de carne y langosta que era enorme y dijo que era muy agradable. El personal era muy amable y la comida se sirvió rápidamente. Recomendaría encarecidamente

Great food, even better service from our server Matthias! nice vibe, music is maybe a bit o the loud side, but over all very lovely!

I really like this place in London: I appreciate Michele To have a good Memory With my mom. We smiled a lot. You must go there and find him. You must visit! Michele is really kind and cheerful :)

Matthias was lovely he was very welcoming and polite extremely helpful and kept us in the loop with our order made our Mother’s Day a pleasant one Shame about the lobster roll was overdone.

We went there last night for my best friend’s birthday but they were fully booked. The host once she found out we were there for a celebration helped us out and found us a table that were leaving shortly. The food was delicious, the server very attentive. Thank you for making our friend’s birthday so special. 🥹❤️

Matthias was great with service

Lovely mother's day lunch with my son. Great food and free mother's day drink Matthias was an excellent waiter.. very attentive and friendly

Matthias was extraordinary, taking my father for his first lobster is an experience that stays for life I like to think and the smile and atmosphere that Matthias brought to the table was great ! Thanks again Matthias! Give this man a raise

Food was delicious. Service was friendly and efficient

When here with my girlfriend food was delicious had lobster croquettes as a starter recommended by Matthias which was unbelievable then got the combo for two also great. Matthias took great care of us and needs a raise - huge thank you to him

Great service, tasty food. Matthias was very kind and helpful

Quick bite to eat before theatre. Staff especially Matthias was lovely and gave some great recommendations for food.

Love Burger & Lobster and Michele delivered exceptional service. He’s also really great at maths. Thanks for a lovely meal!

As always - a happy time at Burger and Lobster. Isabella was the best. So friendly and attentive to my mother and I. Greatly appreciated.

Can you imagine as an absolute lover of lobster and a person whom dines with his wife and we spend £200/300 every time to never ever wanting to go back to burger&lobster again? Words can’t describe how utterly disappointed and let down we feel, plus called a liar to add insult to injury. My wife and I ordered a combination of lobster, burger and lobster burger, what came as far from it. I don’t know what’s happened before I came but it seemed to me I’m not the only one who complains as his behaviour and his co managers seemed rehearsed. This guys staff behind his back were encouraging us to complain and didn’t seem to like the managers. We complained due to the lack of lobster on our plate, half of it was missing and the lobster burger was all sauce, at the prices they charge as well. I felt like he wanted us out when we complained, as he must have got us confused for another couple. He went on to say we always do this and apologised to other customers when he was clearly at fault. t first he wanted to change the food and played with the food we pay is for, so I told him to keep it and bring my bill asap. His behaviour wasn’t normal and was very rude to say the least. He said to me no way you spend £200/300 in here , which I will be proving to their head office via my statements asap. I must spend about £3000/4000 a year in burger and lobster, not anymore!

We ordered food and was hardly any lobster in the food and when complained the manger wanted us out the restaurant used low tactics saying we always complained when we don’t, further more called me a lier when I stated I spend £200/£300 every time I come. Just to save face in front of customers. Have no empathy and was extremely rude with his co manager backing him up. Never have I felt so disappointed and disrespected as we have been using the restaurant for many years and feel very let down and disregarded. We well never return to any burger and lobster again. I had to give a star which I did not want to otherwise I can’t make this post zero stars from

We had a wonderful time! The food was delicious, and Matthias provided exceptional service 🤩👌 Thank you so much!

Isabella is our hostess, she was friendly and polite and laughed at my daughter’s jokes 🫶🏻

Matthias at the Oxford Circus B&L was brilliant all the way through from making suggestions to service level. 100% a great asset to the restaurant

One on little Portland is my favourite one for quality of food. Thank you for the great service Matthias!

Matthias was very accommodating during our meal. He was patient with us as it was our first time at the restaurant, he was very knowledgeable about the menu and very helpful overall. Great experience

Matthias was very nice and provides a good service 😊

Thank you for Michele Sc, and another waitress service! Cheers!

Set menu is great value and our server Isabella is a star !

Nice staff! Had a problem with the music but they kindly turned it down as it was too loud. Waiter spilt the water but he quickly sorted it out. Food was delivered quickly and hot but please take your time with removing all the shell, as it was off putting to remove it from my lobster roll whilst eating!

We had Matthias as our waiter for the night, very kind and welcoming. Constantly made sure everything was perfect for us. Food came out really good and really fast with very good portion size.

Isabella was extremely helpful in giving us great advice on which options we should choose from. will definitely recommend coming here!

Isabella was fantastic! The crem bru Leigh was devine!!!!!!

We visited burger & lobster Oxford Circus last Friday. And what’s a restaurant it is very friendly waitress and very helpful on recommendations of food and red wine overall I would visit again nice and central to get too must visit

Lorano was an amazing waiter, friendly and checked up on us to ensure we were happy with the food and to check if we needed anything else. The service from him is enough to bring me back!

A little downhill than it's more popular past. Under cooked lobster to be returned and yet another very smelly waiter (is there a lack of deodorant across London?)

The restaurant is excellent and the Isabella is very good and kind

Very welcoming atmosphere and great food. The manager Enriky was friendly as always and made sure the experience was amazing. Our waitress Isabella was brilliant. We’ll be coming back!

Isabella was fantastic. We came after work and had brilliant food and service. Can’t wait to come back

Waitress very friendly and attentive. Free dessert for birthday

Very friendly, welcoming and great food. Our server Michele was very polite and helpful.

We had isabella, she gave us great customer service she was so friendly, had a wonderful smile and really looked after us. We will be back again thank you!!

Isabella you're the best. Thank you for your sympathetic and smiling face, it was a very nice dining adventure for us.

Matthias was brilliant. Such amazing service. The food was out of this world.

Matthias was brilliant! He ensured we were happy every step of the way and helped us with what the best options were. 100% recommend 🙌🤩

Service was absolutely rubbish and the new set menu deal was horrible. My friends asked for less ice in their cocktails and was still given a glass full of ice and the manager arguing that if they give less ice it will change the drink which makes absolutely no sense? Will not be going here again.