Bunny Malone's in North Lanarkshire

Cash only - didn't tell us until they made the food, no sign either. Counter girl had a dripping miserable face, spoke and sounded, acted and looked like an absolute horror of a young girl. Girl also glared us out the building, looking us up and down. Was impressive when we first went in as we had never been there before. Safe to say the girls rotten attitude and lack of service skills will ensure we most certainly do not go there again. The older lady was lovely however, she tried to offer an alternative method of paying. Unfortunately the counter girl already set our minds in stone to leave.

Food was not great at all. Got a fry up and the haggis was ok but black pudding was like a brick, bacon was just fat, square sausage wasn’t cooked all the way through, hash brown was soggy, butter on the toast was cheap and spread on the bread like cement and staff were great either and the shop could’ve been doing with a clean. Over all would say to avoid at all costs and go to upper crust or literally any where else.

This cafe must be one of the top cafes in the Motherwell & Hamilton area. I won't go anywhere else. Top for food quality and the friendliest team for excellent customer service who put heart into what they do. A warm welcome is always extended the minute you walk in the door. This cafe is highly recommended for all of these reasons. Congratulations to Jean, Lynne and the team, on a thriving business. We look forward to many more visits. Get the lentil soup on!. .

Food was nice, however the place needs a clean, as do the staffs outfits and attitude. Not sure if they just had a bad day when we went, it was pretty awful. However, got to say the food was lovely.

Go in regularly when my son visits Motherwell. Great food, cleanliness and staff are great. Would definitely recommend a visit.

Popped in for a spot of lunch. Haven't been in best of health recently and not been eating much. Had the 9 piece all day breakfast thinking if I eat half of it, I'll be doing well. I scoffed the lot of it! Cooked to perfection, nice runny yolk on the egg, crisp, not limp bacon and the rest just the way I like it. Absolutely delicious and great value. Partner had baked potato with prawn mayo and side salad. Again, not a crumb left on her plate. We will be back, often!

Recently redecorated, love the food and the service is always friendly and quick, not many places in 2023 that you can get a breakfast and coffee for £6

We were back in Motherwell for a nostalgic return, and to meet up with family and friends. heard about Bunnies value and quality, and decided to go . How happy were we, the staff are excellent and go the extra mile, to accommodate your wishes. Lynn front of house is a great personality, full of anecdotes and tips about the area. we could not believe the value for money, we went back a few times for lunch and early dinner. Always spot on quality and locally sourced produce. THANKYOU ONCE AGAIN. although we may need to go on a diet now we are home in Manchester

The best cafe in Motherwell home made cooking at its best the food is awesome fast table service with a smile 😀

Very friendly atmosphere, service quiick and prices are really good. Would highly recommend, I've took family and friends and they all enjoyed it,

Great soup and tea. Waitress should smile though. Very off putting if staff don’t appear friendly.

The lassie who works on the front counter has the attuide of a bam and shouldn't be working within the public with a attuide like her...WILL NEVER GO BACK 🙄 😒

We visited Motherwell and stumbled upon this little Cafe. We like it so much we mDe a point of going there before we headed back to the US. The food was delicious and came out quickly. We both had steak pie and wow, amazingly good. Second time it was a cheeseburger, yum. The sweets are the best.

Staff is always friendly. Always asks how the customers are doing. Service is quick and food is amazing. Wouldn't go to any other cafe.

Given wrong order at first then the macaroni I got was like oily porridge, shockingly bad

Had a fantastic breakfast again today, always been good food and great staff. Very friendly and get to know the customers quickly. Coffee is the best I've had in the area

Had a fantastic breakfast as always staff are brilliant love this little cafe in Motherwell's town centre

Food is OK, Coffee is awful, like the worst coffee I've ever had, staff are very rude and always seem annoyed. I prefer Scoffs around the corner.

Prompt friendly service. Great rolls with sausage and egg and reasonably priced. Recommended

Was in Motherwell found this great we cafe called bunny malone's staff was great waitress lynn was very friendly food was great kids loved it great value for money if your looking for a home cooked meal visit we will definitely be back

I couldn’t agree more with the previous reviewer.s saying that the staff are rude and unfriendly this is the same experience I have had today the 7th of October 2020. I visited with my young daughter who is only 4 went in sat at a table and the lady with blonde hair came over and replied YES very rude I ordered a cup of tea and a roll and scrambled egg and as for a cone for my daughter said there machine was broke so fair enough then she asked me to move because there was only two of us and complained because my daughter wasn’t having anything I Am a paying customer how do they know what your going to order before you sit down and what does it matter that my daughter wasn’t having anything I Have paid for food and a drink they have Teririble manners so when I got my scrambled egg it got thrown down at my table when I went on to complain about the service she telling me she had a family to feed not my Problem she then let two other people to sit at the seat she asked me to move from and her excuse if you can call It that was they are both eating your running a cafe your meant to serve the paying public and if you don’t Want to eat anything that shouldn’t matter they should remember that they need customer to survive will never go back if you want good friendly customer service go to scoffs or costa they are always friendly polite and helpful PLEASE AVOID THIS PLACE HOPEFULLY THEY Will GO BUST

At first I was happy there were partitions between tables as they were very close but after a closer look I realised there was no glass or Perspex In them! What a joke. No protection at all never mind two meter distance!

I've been to this cafe a good few times when I'm visiting Motherwell. When it's very busy I understand they don't have time to talk. But when it's very quiet and not to busy I have got that feeling of I don't belong there. I've had some good days there and some not so good. It's a cafe that runs with that very well known saying. If they know you and have time for you then they will have conversations with you. If your face fits your very welcome and if it doesn't then expect very bad service. This is to me definitely not customer friendly service. There always very good to there regular customer's and guarantee always have time for. But when I go in treated with such rejection and that feeling of they don't want me in there cafe. Subway staff could learn and teach them very good customer service with a friendly smile. It's very bad manners and rude to run a cafe with such ignorance to visitors feelings. Now I was born with slight learning difficulties and went to special schools and I also have mental health issues and suffered childhood rejection. I would just like to know why out of many cafes I visit I'm treated with disrespect and ignored at Bunny Malons Motherwell. This isn't how I was raised up by my parents. Now I know it's not me because if it was the other cafes I visit would treat me the same way and none of them don't because they have feelings and very good manners customer service. I only put in how I'm treated.

Unfriendly Staff Member who claimed to be owner, she was rude after ordering saying everyone at the table must order in which 2/3 of us had ordered a breakfast.

Really friendly people, cheap and simple eats, less than 5 minutes walk from the station.

Went today to have a couple of coffees & catchup with my sister, we won't go back the young lady who took our order for coffee only was sullen & we had just finished our coffee when a lady came up & asked us if there was anything else.I replied not just now but we would be ordering again she amazed me by telling us there were people waiting for a table to order food & it was implied we should leave when I asked if she wanted us to go she changed tack but my sister & I decided we were not welcome & left.Go to the windmill or scoffs where you get a warm welcome

Bunny Malone's is my favourite place to go for lunch in Motherwell. The food is great and it is a cozy place

Looking at the above reviews disappoints me. The cafe is fantastic and the staff are all in the ball. Quick efficient and have a lovely sense of humour to the customer service. I think the complaining pair above are a bit snobby. The food was excellent and I will definitely be back Thanks Craig

Best steak pie about . Love the curry aswell. Would recommend to anyone.

If you are looking for a friendly cafe this is not for you, staff were rude and tea was a cup of water with a tea bag. A good morning and a smile would have been nice.

Well staff are unfriendly no manners give customers dirty looks you get food thrown at you wouldn't recommend this cafe to any one It's a shame as food is great nice decor Will not return again it shuold be avoided

Regular visitor foods great and staff are really friendly.

If you are looking for a friendly and welcoming café this is not for you. When you've taken a seat and are ready to order, the server attends your table bringing with her what is without doubt the most abrupt manner I have ever experienced in a café! They don't say "Hi, what can I get you today?" It's more a demanding "YES?" (the capitals are by no means an exaggeration) This made me feel as if I was inconveniencing them by being there. The whole point of running a café is for your customers to enjoy the experience and come back but they obviously didn't get the memo. I ordered a coffee and a snack to eat and it was more or less thrown down at my table when it was ready. Customer service skills in this establishment are zero which is very disappointing as the coffee is lovely and very reasonably priced. They completely fail on the customer service side of the business with their abrupt and aggressive style of serving. I don't think I'll be going back in a hurry.

Great food soup us amazing stake pie is to die for staff is fantastic so friendly you need to try

Small and cosy, lots of regulars and a good fryup will be back.

Went in here to have a roll and sausage and take a pill. The Morton's roll was excellent. The sausage was tasteless and the onion half cooked. The told me they didn't have any tap water. I hope this was a lie because they couldn't wash their hands after they had been to the toilet. Wont be back