Buca di Beppo in North Tyneside - Phone Number, Reservations, Reviews

Disappointed with the new layout of the communal areas. It was much better when it was a seperate bar and restaurant. We went for a relaxing family birthday meal (our 2 course meal was included in our room rate) and found it to be anything but relaxing. No designated eating areas therefore we were surrounded by drunk, rowdy people knocking our chairs whilst we were trying to eat our food and generally being disruptive. Tables are too close together. The new work space where the bar used to be is a waste of space at the weekend. I think the hotel would benefit from creating a section for people who are having meals and a section for drinks only. There's nowhere else to sit in the hotel for guests. Couldn't fault our meals or the service however will not be returning for food at the hotel, we will just dine elsewhere if we ever stay again.

Food was nice but a bit pricy. Sunday’s are my preferred time to go with the Sunday lunch offers.

I enjoyed my stay this week, I was travelling alone through work and the staff made me feel very welcome. The service was very prompt and the food lovely. I liked the atmosphere in the eating area although it may not be to everyone’s taste, it was bright and busy with people having meals.

We decided not to dine there as it was full of kids shouting & running around, we likened it to a blackpool bar on a Saturday afternoon.

Upon checking into the hotel I went to the restaurant to check my table booking I completed online. They had no record of this but could still book us in. I would have been disappointed if I hadn’t checked and went to restaurant and couldn’t be fitted in. Other than that great service

Already did a review on facebook, buuut this hotel deserves more reviews on all platforms for the service me and my partner received whilst staying at the hotel in Newcastle!🤭 Lovely staff on arrival, very smiley and welcoming!👏🏻 Women in grey suit was most informative and guided me checking in on the self check in machines, She was very sweet and we had some lovely chats! 🧚🏻‍♂️ Whilst staying I had already phoned in advance about my fella’s 23rd birthday meal and they went out of there way to make it extra special for his birthday, the staff we’re catering and lovely! He received a loveellly chocolate cake with free Prosecco for us both, FOR FREE!...Now that’s how you treat your guests!👏🏻🥰🌈 Thank you for our meals, nothing to fault at all..well done to chef that served us on 26th Jan!💛🧡💚 We hope to re visit in the future!🚗

1st time eating in a few years.. Food wash very nice. Service was excellent bistro bar manager is a natural u dident feel like he was doing it because it was his job.. The way he spoke to you made u feel specia like u were the only one he needed to worry about. but he treat everyone like this such a special quality to have. He made everyone welcome it was so nice. The food I couldent fault was Sunday lunch. Loved the chefs counter. Atmosphere was lovely people relaxing.. We can't wait to visit again will be recommended to all family and friends.

The food was generally good but we much preferred the old system of the carvery. With then new arrangement where your food is delivered on a plate it means I had some things that I wouldn't have chosen and some, for example the cabbage, which I was served far too much of. It looked like it was done this way to fill up the plate. We would only go back for Sunday lunch if had a similar offer of buy one get one free, I don't think the individual price is very good value for money now, whereas it used to be with the carvery.

I enjoyed Sunday lunch at the Village which was good value as I had a bogof. Don’t think and I’d have been so happy if I’d paid full price of £15 each The food was nice and I loved the selection of appetisers , very nice ! lunch was hot and tasty , I prefer to have the food served rather than carvery so that was good. Nicely cooked veg and good rice Yorkshire pud Only criticism is that the meat was cut very thin and I like a thick slice of meat I’d return when offers are available

To be honest, we were somewhat disappointed in our visit / meal and it was no where near as good as the carvery style sunday menu we thought we were going to get. There was not much choice at all for starters or desserts on the 'help yourself ' part and there was a shortage of desserts, only 2 to choose from - a plain cheesecake and yogurt pot type desert. Also, no spoons available for the soup or deserts. The Sunday lunch itself was quite standard, nothing special. I enjoyed the beef but my husband wasnt impressed with the processed turkey he got. Staff were pleasant enough but we cleared our table of both starters and mains ourself as no one seemed to want to take our used plates away do we ended up putting them onto another table or on the bar! Only positive was that I had purchased a voucher so instead of £50, we spent just over £25. I most certainly wouldn't pay full price for what we got and wont rush back for sunday lunch. Very disappointed as our kids loved it last time with the choice and especially the ice cream machine but this has all been changed and not for the best.

Eaten here on many occasions but didn't enjoy this last experience at all. Booked a table for 3 people for Sunday lunch. Sunday lunch set up has changed and it wasn't a good experience at all. The starters were mainly fish choices. Mini canapes of smoked salmon and avocado, smoked mackerel, mini prawn cocktails, smoked mackerel pate. The only non fish choice was salad or soup. The soup had a sign saying red pepper and tomato, so I thought well at least that's something my daughter can have, lifted the lid and it was green! I asked the waiter what it was, he said sorry I don't know; so I asked him to ask the chef, he came back and said it's leek and potato but didn't change the sign. We ordered three roast chicken dinners which were average although the veg was nice and fresh. The desert table was the left overs from breakfast.... pan au chocolate, yoghurt or chocolate muffin, although the waiter said we could order from the kitchen at an extra cost. My daughter was still hungry when we left, so at a cost of £45 for 3 of us for lunch without our drinks, we didn't feel it was value for money and won't be returning.

Food was amazing standard pub food but good quality , a good choice

Good food good serv6 and reasonably price value for money enjoyed food and the stay there

Food cold and atmosphere including clientele was rubbish. Would not recommend especially when they forgot to bring our deserts then brought the wrong one. Naff

The startes where better than the Sunday lunch. The lunch was bland & the meat was like what you get from Asda in the packet & you only got 2 slices. It certainly wasn't value for money £40 for two with drinks. Wont be going there again.

Staff and place all lovely but was just let down on the food really the old Sunday menu was perfect wouldn’t mind the price increase but old menu lot better

Very relaxed and excellent service by staff. The food was prompt and we all enjoyed the experience.

The food wasn’t cooked very well, my rice was hard, and my husband steak was fatty

Amazing food amazing prices and staff were absolutely fantastic. We definitely wouldn't hesitate to come back here. The staff went above and beyond to make our visit amazing.

Food hot two meat carvery, disappointed with roasted potatoes as the were frozen and oven heated . Staff fantastic very helpful

Very busy. Too many people for space available. Sports broadcasting very intrusive. We had 2 courses from set menu as part of a deal. Same menu every day so we had to have same thing on second occasion as nothing else we liked. Waitress did not explain to us happy hour just offered us wine at £6 a glass when we could have had it for £3.25. Food OK .

Great waiter, very attentive and professional

I found the place different to many chains, and had some character, comfort and pleasant atmosphere. The food was good, in fact the fish in the fish & chips, was excellent. Sleep comfort was good too. Location, fairly quiet and away from things, but like the Silverlink Biodiversity Park opposite for an ealry morning stroll.

I’m already taking this up with Stephen Robinson manager as we had an awful Sunday lunch experience with non existent service and only scraps left for the food, highly disappointed.

Ok need a change of menu and not a fan of all tv screens whilst dining

Food was fantastic. Service was great. The place looks brilliant after the recent makeover. Our kids had a great time and so did we. It was the perfect place for a fathers day meal

Massive improvement, called by chance and returned with 3 days. Village burger = 5star Blue cheese burger = 5 star Fish & chips = 5 star. Love the sports suite with 95" plasma tv you can hire, love the bar set up. And Wendy was so very welcoming, good laugh.

The village hotel for a stay if lovely and the food was nice however the Sunday lunch was not the best. The starters i.e tomato soup, prawn cocktail and other were lovely but the roast its self was very poor quality food and the gravy like water i would not return for a Sunday lunch.

Food and service good however noise levels on Saturday pm ridiculously loud..not conducive to dining more like club level. Terrible when wanting to dine in peace.

Lovely food however this was let down due to slow service.

All Of us thoroughly enjoyed our dinner, good value for the price

Everything about Sunday lunch with my disabled mum was a disgrace

Lovely new refurbished restaurant, excellent friendly and helpful staff, in particular Katie and Charleen, helping cater for our food intolerances. Highly recommended.

Food wasn’t the best. Payed for dinner, bed and breakfast would have been better off booking a restaurant somewhere else. The staff were nice but nachos and burger weren’t nice, left most of it. Bar was busy and noisy

Excellent service great staff lovely food great selection.

We went for Easter Sunday lunch and as always it was amazing.we have been a few times now and never had a bad meal. We will be going back .

this restaurant has been turned into a horrible tacky sports bar. Keep well away, We often ate there or in the bar area. Over the last few months they have knocked walls through and made it into a American style tacky bar/resturant if you could call it that. Locals who often went there are all complaining at the change and how it has been spoilt. The tacky sports bar now attracts the wrong people unfortunately.

Buca di Beppo no longer exists , yet bookings are still being taken!

Food was fabulous - lots of choice. Service we received was excellent, with individual waitress/waiter for each table. Our waitress could not be more helpful! We also received a lovely Mother's Day gift of vouchers to be used at the village hotel itself. Overall a very pleasant experience that we would recommend to friends and family and would definitely book again.

We were in the Inspiration lounge for Mother's Day. Buca di Beppo no longer exists! We had a coffee in Starbucks with my mam before lunch and the noise level was unacceptable due to renovations. I appreciate that work needs to be done, BUT on Mother's Day?? We were not warned about this, just had to put up with it, even though I complained and asked to see the Manager. The Mother's Day meal was OK not brilliant. Not as good as last year :-(

We lost our dad just over a year ago and wanted to take our mam somewhere different and none of us had been before and I just wanted to say we all had a absolutely lovely day, staff were extremely friendly and helpful, food was gorgeous and such a good choice, a great day all round! We are thinking of using our vouchers to come to a theme night nearer Christmas! Julie

This restaurant is NOT open and you should not be taking bookings for it .We were reseated in the Pub restaurant which had a different menu to what I was expecting

Restaurant was closed! <br />Ate in the pub which was disappointing.

Sadly we didn’t get to experience Buca di Beppo as it was closed for refurbishment, which we didn’t find out until we got there. However we did get a seat in the less busy area of the pub which was good as there was a match on and we didn’t want to enjoy our meal amongst the football fans. We both had the steak which was nice but quite pricey at £26!

1 of the pate starters came without the toast. 1 of the soup and rolls came without the butter. Food was average at best. The beef was extremely chewy and in fact we brought most of it home for the dog. Gravy was very thin and watery. And the Yorkshire puddings were frozen and not homemade. We were all very disappointed. Other tables were complaining about their soup being cold and in fact they had to send it back twice before it was edible. We definitely won&#039;t be back for Sunday lunch.

Awful food, weren’t told that the normal Sunday carvery was off. Still charged a lot of money for it. We will not go there again!

I booked the table days before arrival, only to be told on the day the restaurant was closed for refurbishment and we would be eating in the bar. This turned out to be an area at the side of the reception in full view of everyone coming and going. We had booked the table for 3 people, but they had only set a table for 2, then tried to pull up a 3rd chair to the tiny table. We placed our order at the bar then patiently waited 25 mins for a single starter before complaining, only to be told there had been a problem with the till...a very poor experience I’m afraid!

Awful from start to finish. Table in made up reception. Bar meal would have been better. Not a buco de peppy, just a made up menu. Falsely advertised

The Buca di Beppo restaurant was closed for refurbishment so we were directed to the bar tables across the hotel. No mention of this at the time of booking. A bit naughty, I think. The bar area was sparse and quite cold. Zero atmosphere and the carvery had been removed. It was now a choice from a set menu. The food was generally very good, although no mashed potato, and the roasties and the boiled new potatoes with skins were dry and quite hard. The carrots, cauli and cabbage were spot on though. As was the one Yorkshire pudding and the 2 slices of roast beef. The gravy was superb.<br />As was my chicken liver pate starter and cheesecake desert.

May have been a bad day, due to refurbish ment. However, on a Sunday lunch time to have people working in the same area, and be given a table in the reception right next to the main door was not good. People were frequently walking past looking at our meals. Food was so so, seemed to be frozen and heated up.

there was no restaurant to be found, the hotel and the company are still taking bookings as if its open but its getting rebuild, instead they have set up a few tables in the hotels reception which was a really nice romantic set up for a meal for two on valentines day, also got my booking name wrong and the time, steak was far below par for a 30+ pound bit of meat, overall you single handed spoiled my first valentines day i got to spend with my girl friend in 6 years due to working away

I booked to dine in Buca Di Beppl not the hotel pub.Was told on arrival that the restaurant was being renovated.I should of been told that when booking through Open table not when I arrived at the hotel.If I wanted pub grub I would of gone to a pub!!

The place is always empty and that's for a very good reason: it's overpriced. As an example, a main with a side plus a dessert cost me £25.50. And I didn't go for the most expensive options! The food is not bad, but the options are very limited. I had to eat there during a whole week and I got tired of it. I ordered pasta dishes in three different occasions and they pretty much had the same taste. I only tried one of the starters and it was very good. The three sides I tried were very bland. But the deserts were tasty. Moreover, there are almost no options for vegetarians which is quite surprising at this age and in this country. A positive thing are the waiters, which are very young people who really try their best to be friendly and offer a good service, even though they aren't exactly the most experienced. In short, do not go there unless someone else pays for the meal.

The waiting staff were exceptional-welcoming and helpful. I thought the plastic containers the starters were in a bit tacky, we had a BOGOF but definitely wouldn’t pay full price for this Sunday lunch.

We used a voucher that my son had won in raffle. Food was ok but bland and nothing special. The ice cream machine was a big hit though!

Unfortunately the service let us down. Waited 50 minutes after being seated to be asked if we wanted a drink. Waited a long time for our food to arrive which was nice. But we were surrounded by customers who felt the same and were complaining to the poor waitress who I felt so sorry for. The waitress was looking after too many tables and although she was doing a great job didn&#039;t deserve the complaints thrown at her, especially from some Guru and his a wife who are on TV (Speakmans) and were sitting near us. They too were shocking at the way they spoke to the waiting staff, talking to them like crap and banging his hand on the table. You need to employ more staff as this young lady really didn&#039;t deserve this when she was just trying to do her job.

Absolutely excellent service from the lovely Emily. Nothing a bother for her. Great friendly experience. Would dine there again if I was in the area. Food delicious &amp; breakfast a delight. Very happy customer. 😊

Elouise the waitress was very nice and also patient . Lovely friendly service by all the staff . Very good value for money

Lovely setting great food plenty of choice and very welcoming staff a great Sunday experience would definitely recommend worth every penny and more 😀

Buca restaurant is located with the Village Hotel and I must say how impressed I was by great service and the food, everything was very tasty and you can have 3 course meal for £15.

I thought the food was average and very overpriced. I didnt like plastic table cloths in a restaurant. The staff were lovely but restaurant was empty and I can see why. I also got charged £7.20 for a malibu and coke as they charge you seperate for the mixer I did comment on this and the waiter refunded my cokes but I would not go back again.

We ate in here while staying at The Village Hotel...nice menu although a little on the pricey side...service ok....would recommend the skewers..very tasty.

Very friendly staff and food was lovely.First time here and will be back - we brought friends who were staying at the village hotel they loved it

Really enjoyed the whole experience. The food was enjoyable, service very good. And the atmosphere was spot on.

Really enjoyed 4 course Sunday lunch .food was unlimited.roast hot &amp; very tasty.mash &amp; veg.were hot .service was very friendly &amp; there was no pressure to leave so we could talk &amp; relax after meal.<br />So much betterthan Toby Carvery

Beautiful little restaurant. Food sensational and staff very attentive. We will definitely return.

Sunday lunch was as comforting as expected. Plenty of choice for starters, mains and puddings, even though we were booked in for the last sitting. We were even supplied with our own dish of mashed potatoes when the main buffet had run out. Food was hot and well cooked. As we were one of the last diners to leave, it was nice to be left to enjoy our coffee and not be pestered with the bill. Staff quietly got on with the job of preparing the restaurant for the next sitting, whilst being aware of our needs.

I went for Sunday lunch and I must say it&#039;s one of the best I&#039;ve had. A good choice of fresh starters. A choice of 3 beautifully cooked roasts. With the usual selection of veg and accompaniments. Followed by a choice of puds all for under £15 excellent will definitely go again

Staff very accommodating .would recommend to family and friends for Sunday lunch.<br />Have not tried nighttime menu but we will as we have friends coming to stay in the hotel soon.

Enjoyed the perfect pasta meal prior to my participation in the Great North Run, which provided the energy for my efforts but which was also an excellent gastronomic experience. The staff are all friendly, attentive and thoroughly likeable.

Fast friendly service with tasty food at reasonable prices

This was our second visit &amp; enjoyed our two course meal. Staff are great and very friendly . Great choice of meals even if your a celiac as I am .

Fast friendly service. Lovely food. Good choice even for someone like me who is very fussy. Would definitely recommend and will definitely be back!

Went for a birthday, felt rushed as soon as we got there as was asked who wanted soup. We had to ask to order drinks. <br /><br />A drink was spilt and no one was around to ask for a cloth as a result we had broken glass on our table for 5 minutes. <br /><br />There was no Bread in the bread section of the starters had to wait for this to be filled up. Starters were limited<br /><br />When at carvery had to wait to be served as no one was at the counter. The meat on the carvery was nice though.<br /><br />Derserts were left out and not chilled. Not great.<br /><br />Asked for a jug of water it took 15 minutes to arrive, had to remind staff 2 times that we were waiting for one. <br /><br />Asked for the bill to be split into 3 and it came in 2. <br /><br />Although it wasn&#039;t busy it seemed that staff were rushing around to hen they weren&#039;t standing about talking.<br /><br />Not worth £14.95

A few friends and new members went here for Sunday lunch all deciding to use the 2for 1 vounchers we received when we joined I booked a table for 8 (we had 4vouchers) only to be told we could only use 1 per table this is not stipulated on the voucher.....not good....we left!

Excellent and friendly service and delicious food, what more could you want?!

We booked a hotel stay with a two course meal included . I had the red pepper & tomato soup & the teriyaki salmon both gluten free - both were absolutely delicious My husband had the barbecue pork tacos & buca burger both fantastic Our waitress was Laura - all staff are lovely but Laura was our main waitress & what a very lovely young lady . Nothing was too much trouble & everything was lovely Laura is a credit to this restaurant as are all the staff - thank you for a very pleasant meal

We came for Fathers Day as ever we thoroughly enjoyed our visit, the food and atmosphere were superb as usual. The staff were extremely attentive and friendly making the visit very relaxing as they invariably do, we left suitably stuffed, this is the only restaurant I know where I can eat so much, I must have two stomachs one for every day and one for Buca!

We live local and alway enjoy sunday roast carvery <br />The staff are helpful and friendly <br /><br />Not a negative just a shame they don&#039;t do offers for food for regular customers like the gym offers that you offer

Had fantastic meal on Sunday. Unlimited Sunday carvery soup to start and also pate and prawn cocktail and other cold starters main was either beef or turkey. Plenty of veg all hot plenty of meat 3 big slices puddings. Are cheesecake. Fudge cake and a hot pudding well worth the £13.95 paid each. 3rd time we&#039;ve done it will be back again soon

Desserts were in show on a table as you walk into the restaurant, so my daughter could only think about eating cake. The desserts were room temperature too which wasn’t good for cheese cake etc. The starters where laid out on a table also, prawns etc at room temperature, not good.<br />The carvrey was okay, I wouldn’t rush back. Beef had very little taste and dry, the roast potatoes were frozen ones and not nice. The mashed potatoes were nice and the coliflower cheese was nice.

My family and I visit Buca regularly and have done for many years, we are never disappointed. As ever our visit was very relaxing and most enjoyable, I don&#039;t know what it is about your restaurant for somebody with a small appetite I can really pack it away, it&#039;s standing joke with my family how much I can eat when I come for your Sunday carvery&#039;s.<br /><br />As ever the service was top class.

Meal spoilt by two uncontrolled/riotous children in a family being placed next to our table when the restaurant was near empty. Think management should have had consideration when locating such next to elderly couple looking to have a relatively quiet meal. Food otherwise fine and enjoyable once the &#039;brats&#039; had gone, other than the leek and potato soup being watery and tasteless.

Sunday Lunch. Great value and service

Staff very friendly and keen to help which warranted at decent tip. Food was nice but the choice was limited. Portion size was decent for the average appetite.

We went for my Mum&#039;s 76th Birthday for Sunday Lunch and had a lovely meal. The food and service was fantastic and would definitely go again.

The staff were friendly and polite. The food was good. The prices a bit expensive glad the price was included in the package.

Fantastic meal for my sons 13th birthday, brilliant service and rapport with Daniel who was so pleasant, efficient and nothing was too much trouble. The halloumi &amp; vegetarian skewers were delicious, ditto the house bacon and cheeseburger... For desert I had pineapple crumble with pouring cream... Bliss in a bowl... We also had Sunday buffet lunch for 7.. That was brilliant... Loads of choice, super fresh salad, antipasti, prawn cocktails.. Gammon, roast beef and turkey roast meat all scrumptious... Beautifully cooked vegetables, exquisite gravy and nothing too much trouble.... Tons of deserts... The profiteroles were a big hit alongside the chocolate fudge cake &amp; brownies.... Really good value, lovely restaurant and atmosphere x

What a lovely Sunday lunch we had. The selection of food was great. Something for everyone and when you are dining with 4 kids that says something. The table arrangement was good for us all to be able to chat . We would have ended with coffee however the service was a little limited although not busy in the restaurant, so decided to have coffee at home. <br />Overall a great experience and have already recommended it to others and will definitely be back.<br />Thank you

Very disappointed with the whole service and location for special Mother’s Day treat. This was not located as detailed in the Buca di Beppo restaurant but in a large function room within the hotel with rows upon rows of tables squeezed together with no separation distance for each table. We requested to be reseated immediately as the table allocated was opposite an organ player on high volume which my mother in law did not appreciate with her two hearing aids. The noise generated prevented any conversation. This lunch resembled a day out at the local soup kitchen not at all special in any way. The food was very average not a great deal of selection on offer certainly not worth the money paid. There was no organisation between service staff we waited 25 minutes for drinks arriving only when we chased. We were advised we could only pay at the end of the meal if we left a credit card behind the bar however this was not the case with other tables around us. I will not be recommending nor visiting this hotel again, very disappointing overall

When we arrived we were shown to a table which was not set, still had stains on the tablecloth but there were lots of empty, dressed tables around. We had to wait for the staff to change and set the table whilst sitting there which I did not feel was appropriate for the special occasion of Mother&#039;s Day. As it was our first time at this venue we had to ask how the system worked for getting our food - some you served/got yourself and some came from the kitchen and was served to you, this wasn&#039;t very clear and should&#039;ve been explained on arrival or with a menu on the table. It was advertised that a magician and face painter would be there on the day, the magician was obviously mid way through his show when we arrived at 2.45 and then was packed up and ready to leave at 3.30? Also after we had finished our meal my daughter went to get her face painted to be told by the lady that the 2 girls sitting on the sofa were her last of the day because she had to leave, so my daughter came back to the table very disappointed! To advertise these I think they should have been present for the whole of the dining experience or this should&#039;ve been explained at the time of booking what times the entertainers were going to be there from and to. I&#039;m not expecting the magician to be doing a whole show for 5 hours or longer but he could&#039;ve done tricks at the tables or made balloon models as I&#039;ve seen him do this before and 1 face painter was definitely not enough and again should&#039;ve been there for longer, not turning children away! Overall the food was delicious, the staff were apologetic about the table and helpful when asked any questions. If they ironed out these minor issues then it would have been a fantastic dining experience.

Overall not a bad experience, we opted for the Mother’s Day lunch which was tasty with plenty of choice for all 4 courses. The only suggestion I would make is to steer clear of the dining room layout which the hotel had decided on as it lacked a certain ambiance that you would expect for a special occasion.

Having visited the chains restaurants in America we were looking forward to trying the uk version of the same restaurant. The only thing that&#039;s the same is the decor and the name. I was disappointed at the lack of pizza and pasta/sharing options. Instead the menu was limited and a lot of English dishes instead with a clear lack of Italian options. Having said that we did enjoy the food we had (risotto and burger) but did find it pricey.

Wife’s birthday , the table was set with sparkles and balloons , very attentive and a happy birthday sweet. <br />Excellent

Nice food. Good service. Good value for money too. We also stayed at village hotel for one night on valentines evening.

SHOCKING. <br />- Marks out of 10: 1/10 (Out waitress was nice) <br />- Likelihood of going back: NO CHANGE<br /><br />Details: <br />- We arrived here for a valentines meal having seen the reviews on Open Table. I HAVE NO IDEA WHY THIS PLACE HAS SUCH GOOD REVIEWS. <br />- Food was average at best and cutlery, glasses etc were dirty. <br />- Bill came to around £50. Very expensive based on the poor quality of food prepared I WOULDN&#039;T RECOMMEND THIS PLACE TO ANYONE you&#039;d get a better meal at McDonalds. <br />- Open Table you need to look at who is reviewing this place as it wouldn&#039;t surprise me if it were the people who worked there.

Polite service quick service baring on valentines would come back all staff helpful and friendly

We were celebrating my birthday. Staff were friendly and got anything we needed.<br />The only issue we had was that the chicken breasts had bones in which one of my party nearly choked on. After that another guest found bones in hers.

Lovely meal however tried to charge us for 2 kids meals when they were free with every paying adult

Our dining experience is tarnished due to the Excessive prices of 3 pints that were added to our bill. <br />The food, service, atmosphere was all briliant, We were staying in the hotel and therefore our drinks were added to the bill....which i recieved the following day.<br />£13 for two pints of Stella<br />£12.50 for two HALVES of stella<br /><br />wow.<br /><br />Ive emailed about this and 24 hours later still heard NOTHING.