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1.5

Based on 2 opinions finded in 1 websites

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Nº 812 in 876 in Southampton

Score
OpinionsNoteTripAdvisor21.5

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The customer services was appalling the man who claims to be a manager, was so rude after he made a mistake in my order given me milk bubble tea even though I have asked for oat milk, and he knows this because I was a regular. This man does not know what customer service is. Absolutely horrible, never going back there again!

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Ibtisam K . 2024-09-10

MORE AT TripAdvisor

We came here and had downloaded the app,for some reason the qr code on both the occasions we have been they don’t scan it,they instead spend five minutes to input all the details and when asking to redeem a offer or ask about the app they have no clue at all. The drinks are nice but both times we have asked for bubbles in our drink and both times been told no you have to have jelly !! If this is the case why say seeing your own because you are taking my choices away .the drinks were nice just a shame I actually can’t have what I want

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SAINTLEE . 2023-05-18

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