Bryncae Fish Bar in Rhondda Cynon Taf

Bad place won't go here again the staff is shocking bad customer service they hire nonces to work in the kitchen who works the fryer which works only on a Sunday who goes for 12 year old girls while the person Is in their 40's

Best fish and chips in South Wales hands down!!

Always great value fish and chips

No apologies for being late. Missing items. Not good whatsoever.

Ordered curry and chips with a sausage. Came to £10.70. Drove all the way home to realise the large woman with tattos didnt put the sausage in. Thats all they did was chat rubbish amongst one and other. Quite shocked on what they was talking about Payed £10.70 for curry and chips. Will not be going back!

Most the chips weren’t cooked. Let the entire meal down

food was cold late arrival I can understand busy times but then to deliver not even hot food

fantastic chippy. fish is fresh and the chips are proper chippy chips! thank you.

Usually really fresh and lovely. This time the chips were over cooked and very greasy. Not the usual standard we love.

Tried to deliver we have a ring they never delivered made out they did then demanded 3 extra for delivery on top of what we paid disgusting food was missing items will not go here again avoid!!

I did not receive my meal! Paid for it and it didn’t turn up! Now the restraint is closed. Not happy at all! Absolutely disgusting behaviour

Really quick and politely, but How can I pay tips in apps ?

had curry and the chips.the chips was the worst I have ever had.dry and full of black chips.clean oil and better quality potatos needed.never again

fantastic service and delicious fish and chips, perfect!

chips tasted really fishy not edible

Food was delivered a lot earlier than the scheduled time, food arrived hot and would definitely order again :-) *****

Never had a bad meal there clean and fish fresh cooked

Quick delivery but food was cold

Perfect as usual and the best chocolate milkshake I've had in a while! Thanks again 😊

Usually good. This time food was stone cold, several items missing and found A BONE in one of the sausages. Needless to say I won’t be ordering delivery from here again. Absolutely terrible.

Regularly order from here, but tonight the food arrived cold (and had to be microwaved) and the chicken curry was very thin and watery. Usually 5*, but not tonight

Never fail to deliver the best food. Our go to chip shop.

Excellent quality always reliable.

Order didn't arrive, had to ring to get another order . . 2nd order finally came but food was cold.

Haven’t ordered in a while. Didn’t disappoint

Perfect delicious family meal delivered when they said they would, fresh and hot. Generous, tasty portions and the ice-cream was still frozen on arrival so definitely no driving around with food spoiling in the back of a car. Excellent service, superb food and would highly recommend them to anyone needing good, honest, family food.

I had the lamb kebab and chips was 👌👌👌 cash only 😊 cash is king 👍

5 stars all round. banging chips lovely welcoming staff

Chips are cold 🥶 and not much chicken on the curry

Food was freezing cold 🥶 and threw it as I don’t like warmed up chips and made toast instead, waste of £9

Food has got so much worse here

faggots & peas were hard & cold.

the chips was awful we couldn't eat them

Food was terrible, we regularly used these. Chips were barely warm and not a nice colour also fish was no way a large. £20 for 2 large fish and chips were not worth it. Very disappointed they delivered this standard.not what we have had on previous occasions. Small selection of chips too. Will be eating elsewhere in the future.

Always a fantastic meal & excellent service/delivery

My order is an hour late the restaurant won't answer the phone . I would like a refund not to use with your company but refunded to my bank account. I eas given a time frame of 21.40 to 22.00 that is 45 minutes after I placed my order. I will not use your company again that is why I want a cash refund not a coupon to use with your restaurants again

Food was cold. Chips were poor quality and the large fish was small. Quite disappointing to be honest for the price too

Good 40 mins late,arrived cold .awful

Food average Service was average was treated like less of a priority than deliveries waited 30 minutes for 4 items on menu and there were only 2 customers including myself

Portion size very small for large

Not very good tonight chips past best cold and dry , potato fritter to thick and hard

collected on time. Nice quality food but mint sauce was missing from the order, even though I checked with the staff, who reassured me that it was. I don't usually have any problems at all x

Just had fish. It's not cooked! This place have gone down hill.will not be going there again.

Fab arrived when it said it would lovely food

Ordered as family were visiting. Good quality food, good service and all items enjoyed by all.

Excellent service, delivery person extremely polite and great tasting food. Definitely recommend.

you missed out 2 things on my order gave me an extra pot of gravy and you charged me £12.75 . I had chips £3.20 2 pots of gravy £4.40 small sausage in batter £1.70 which comes to £9.30. I also ordered a corned beef rissole I didn't receive it or my £5 off

Great food and a happy driver too. Service with a smile 😊

Useless burnt chips and basically crap. It's been like this for some time, time to write a review. Avoid.

Usually 10/10 and love this place but forgot my can of drink and chips were bad

Had chicken and chips it was so overdone I could just about swallow it.also had dirty burger and had to wait about 30 minutes for it.also the staff are unpleasant

We usually have great service, but sadly both the fish and chips and the pizza were cold. I’m sure this was a one off. We will continue to order from here.

Just took a really long time for delivery but the food 🍱 was great!!!

Love this place 5/5 every time

Food was cold. The chips were not fresh. Old and brown looking. This surprised me as I order from here often. Extremely dissatisfied with this order.

Asked for delivery ASAP and it came asap. Fish and chips excellent as always

Food was great but when arrived for collection, the front counter had not advised the cooks of our order so some of the food wasn't made, had to wait 10 minutes while they rushed around to fix it

The women that delivered were rude and abusive.

First time ordering today as moved to Llanharan today. Will definitely order from you again . Thank you 😊

The chips were cold and limp , wouldn’t order again. The food here is usually lovely but disappointed tonight

Waited 2 hours, food like warm

Food was usual good quality however expected delivery was between 19.30-1950 Arrived at 20.20 Hot enough for me but wife warmed hers in the micro

Great chips and chicken curry.

Absolutely amazing food as always, first time having the festive baguettes and they are amazing. ⭐️⭐️⭐️⭐️⭐️

Disappointing for the price. Large fish and chips 🤔 fish was largeish but chips were lacking in volume. A “large” fish and chips, curry sauce and drink at £18 delivered, unfortunately not worth the money anymore. The rising cost of living has definitely spoiled a rare treat.

Always lovely fresh food, the delivery driver was really pleasant and polite.

Ordered small fish and chips, it was only enough for a young child, disgusting.

Absolute disgusting delivery time. Over 2 hours and the order was not complete

Lovely food at reasonable price 👍🏻👍🏻👍🏻

No issue that is was late, as the food is always excellent

Chips were a little tired and dry but the fish as always fresh and delicious.

Perfect service, lady who delivered was lovely ❤️

Normally our food is lovely. This time, the chips were dry and my fish was squashed and overcooked. I also paid for 3cans and only got 2. Disappointing

Great food. Super helpful when I messed up the delivery address too. Thank you!

The chicken was over cooked and the food was cold on arrival, disappointed as we have ordered from here before and it been brilliant! Shame…..

Always service with a smile! The food is always delicious too 👍🏻👍🏻🙏

Food was stone cold and chips tasted like they had been in chip scuttle for quite a while, even curry sauce was cold! delivery was very early though!

Not sure I’ve ever felt the urge to review a takeaway but last night, for about 20 minutes, my daughter in law and I sat, mainly opened mouthed, observing the staff at this fish shop! The woman with glasses and dark hair, did nothing but shout, embarrass and clearly stress the team around her, and, us as customers, several of us waiting glanced at each other as she snapped and shouted. There are a lot of staff working here and from what we could see, all were busy and efficient, this woman clearly not appreciating this was rude! “Why is that there” she shouted at one young girl. Who replied “because you told me to put it there” and she said oh! And no apology followed. Several more episodes of snapping did though We felt tense and relieved after 20 minutes that we could get away from the atmosphere. The poor staff had to stay I know some people have a bad day, it is a busy place but it’s business and I appreciate it’s not a restaurant but it’s still a place where paying members of the public should expect good service, polite staff and at least standard customer service. (The rest of the staff all pleasant) if this woman is like this all the time, I genuinely feel for the people who work there. For us, we thankfully rarely have fish shop food so can avoid this experience The food, nice. Big portions but that’s not what we talked about, the experience of Ramsay in Bryncae was the chat over dinner

Amazing food, never have a problem. Its delicious 😋 and comes warm with a smile every time.

I forgot to order an extra portion of chips which I called through just after I made the order. Was told to pay the £3.50 on delivery, which was fine. I paid the driver £4 which he then thought was a tip. No chips and when I the called to ask where the chips were. I was told they would be sent straight out with another driver. Hour later I got them. That was 30 mins before I chased them and was told my timing was wrong! Awful customer service, last order I will be placing with this place!!

No complaints really it was a decent meal. Good fish, good chips. Curry sauce was small for the price. I wouldn't buy the Clarks pie again though.

Usually very good hot and tasty, rather disappointed this time food was cold and past its best ,

Asked for a bottle of coke but giving me a can

The food was so yummy that I ordered and the lemonade cream soda yummy as anything I visiting my uncle so whenever I come back I will order again

Food was great as normal. BUT for the 1st time in all my times (a lot) of ordering from here I was actually disappointed with the portion. I ordered and paid for large, not a kids meal :/ it genuinly didn't even fill the box or even touch the lid :(

That’s what I got , Fish in a box £8.5. Not enough salt & vinegar .

Excellent service from start to delivery

Lovely food and good delivery service always a smile.😊

Love it! Always good quality, hot food and amazing milkshakes!!

Long delivery times and cold, not so tasty food :(

Fish very greasy and onion rings soggy n gross. Rest was ok

Great food, lovely and hot and arrived earlier than expected.

Asked for a coke but got a Fanter

Very poor normally chips are lovely but they were stale and crispy we had 2 large bags and none of enjoyed them such a shame

Had to wait for chips to cook which is understandable, lots of very crispy & greasy chips. Not a thank you from the lady who had wrapped the chips up. Fish cake must have been last weeks as it looked like it was likely to start decomposing. Food is rotten, would have had a better meal if I had searched through the bin outside there.

food not to usual standard, chips had a weird taste to them

The chips I had were hard and horrible and had to throw them in the bin I want a refund.

Food was a lil late but still worth the wait, not a big lover of curry because of spices But that was very nice and not spicy ⭐️⭐️⭐️⭐️⭐️

Good standard of service and menu quality.

Great food as always, highly recommend!