Brundall New World in Broadland

Terrible, worse takeaway we ever had sadly, it’s been off and on for a while now, but tonight’s was worse takeaway meal ever, that’s some achievement, everything very dry and un eatable even the rice was hard and dry. All had to go in the bin, would even give any to the dog and he’s upset now too. Will never return as it’s not a one off bad meal.

Nice food, doesn’t take long after ordering, service could be abit better but overall very good 👍

I had this delivered and the chips were missing so i try to call them but they wouldn't answer.

Always had great food here. Pricing is fair to portion size.

The kitchen is excellent, the food is prepared quickly. Everything is packed in plastic containers. The portions are large. The only thing is that if you don’t know Chinese cuisine, it’s difficult to choose from the large selection of menus. It would be nice to have some small photos. Therefore, the service is 4 stars. Overall, I recommend it.

Excellent food, excellent price and fantastic service not to mention value for money. We had soup which was declared 'one of the best' he'd tasted, the other 3 dishes we ordered didn't disappoint. Best we've had in a while. Wish we could find one to match back in Yorkshire. Unfortunately only here for a week. Question is - how many Chinese takeaways is too many in a week. This is the question we posed on the first night of our stay when we tried it.

A smile and a basic hello and goodbye would go along way but probably not enough to make up for the terrible food we had last night...The special fried rice had hardly any ingredients in it and the Mushroom and prawn dish had tinned Mushrooms floating in some kind of dish water .....very poor im afraid

Very good food,I enjoyed my chicken and rice meal

Very poor! Cheap Beef in the Beef/mushroom, tasted awful, large crispy spring roll was over cooked. It was solid, close to being burn't. House special curry contained just 2 Prawns. No local competition so no rush to improve.

Rice, foo yung, balls n sauce. Excellent. Cash only.

Thought we would try the local Chinese again but unfortunately still as bad as it was. The food was still as slimey as ever, and no taste.

Been here for the last 3 or 4 meals, very nice food, quick service

God value and decent quality chinese food

Excellent food. It's a shame they don't deliver

Always decent,though cash only lets it down somewhat

Have been using New World for a takeaway for a number of years now, and the food has always been excellent. A strong recommendation if you are looking for a good Chinese food.

The food is tasty and the service is good

We've used these quite a few times but then there really isn't much choice living in the villages. Food always nice and hot by the time we get home and is tasty. However they don't accept card, don't do delivery and even when I have phoned an order through it can still take a long time to get my food, it has on occasion felt quicker just to go and order it there as it seems they don't start cooking it until you are actually there and have paid.

This the worst takeaway I've ever tried 😫 I can't believe any of the good reviews I can only assume these people have never tried decent Chinese food so they can't compare it to anything. Took food back 3 times in one night , smelt off . People should stop buying their food from here so that we might get a new good takeaway for the local area.

Comprehensive menu, reasonably priced. They would only take cash in payment which meant we had to go across the road to the local supermarket first. Good amount of parking. Food was nice.

Ok I guess, staff member was polite and cooked fast while we waited, only downside was the chicken chow mein I asked for had an oily gravy on it 🤢 when I expected it to be dry noodles... and after pricing up the menu on Google it seems I was overcharged by £1.20, maybe old prices? 🤔 rest of the food was very tasty, well presented and piping hot when I got home so not too bad I guess

Such good food but the lady at the front really lets the place down. Been there twice in a week, was told one hour the first time when calling to pick up, was an hour and 45 in total - when I got there they couldn't find my order so I doubt she even took it in the first place. Second time I thought I'd walk in and order instead and was given a buzzer for when it was ready. I sat directly outside the front door and there must have been atleast 8 people outside with buzzers and waiting so it was busy to be fair but a guy after me order 2 dishes and I saw him leave 15 mins later (mine was 5 dishes). When the place emptied, I went in to ask how long my food would be as it had been over an our - to which I got the response 'oh, I've been buzzing you', when I said you haven't , I was told she came out to find me - she hadn't as I was sat outside the front door, then it changed to she sent a CUSTOMER out to find me! At this point I just said please stop lying to me and left. Again, real shame as we have been here around 10 times and the food is really good but she has always been the issue and is really short and rude.

Good food, good value. Plenty of meat in the meat dishes, full of flavour and tasted fresh. Have had several good takeaways from New World.

The only Chinese takeaway in the area. Weekends are busy and calling ahead is the best option. The food is great and always hot

It was very good for us, There were mixed reviews for this takeaway - there weren't many others around to choose from so we gave it a go. Our meals were just great. We have a couple of mixed meat meals and they were good. Plenty of tasty meat and veg in a tasty sauce. The meat was still hot when we came down to the last bits - give it a try.

Brilliant quality hot meal, ready in 10mins. Tasted lovely. Cannot fault it. Ordered set meal for 2. Average price. Large portion for 2 people. Highly recommend

I have been to this establishment 4 times now and I order a vegetable spring because I'm a vegetarian, but everytime I get home there is meat in it and I have to chuck it away, despite clarifying each time that 'I want a vegetable one'!!!! And that old woman who serves behind the counter is a right old misery. Mind you when they get it right , the food is tasty.

l live in the village and a few years ago this takeaway change hands and the food went down hill straight away the sweet and sour used is very bad like its brought in by the gallon load and the the meat is dry and hard like its been reheated and sauce poured over the dishes The spring roll were dripping in oil and l also purchase for my young son American Fried Chicken and Chips .The chicken was compressed flat chicken coated in bread grums not as l expected chicken on the bone and the Chips look like they had been cook day before and reheated.My son would not eat this.And l throw both meals in the bin.l have been too chinese resturants and takeaways all over the world and trust me. This was so bad that they need to hold there heads in shame and l fear for people health thats how concern l am that they should have full inspection

Last night was a disaster 40 minutes to wait to pick up, fine, went to pick up 14 people waiting. Took the money and then told you it will be a bit longer. Ok I thought outside in the queue. After 50 mins I went in and I was told 10mins longer, another 10mins. Phone call orders still being taken so they had a huge backlog. Infact they had nt even cooked anyone's food. The food was great, will go elsewhere in future

Walked in to order, was ready in 10 minutes! Got the sweet and sour chicken balls, Singapore chow mein, egg fried rice, mini veg spring rolls and mixed veg satay. The food was excellent and piping hot. Even made a tasty snack the next day. Would recommend! Wish there were prawn crackers included but otherwise a great takeaway.

Close early if not busy and don’t answer their phone to let you know , not happy ...😶 , will go elsewhere in future !!!!

Will keep this short.... firstly on ordering I found the female owner extremely rude with no customer skills.. ordered food, went home and in second mouthful of food my wife started chocking badly! Eventually coughing up a long piece of thin metal that came from what I can assume is a scouring pad! Wife’s throat was very sore but thankfully she was ok. I flew back to Chinese and basically they couldn’t care less.. totally careless and didn’t apologise at all. I demanded my money back and I have just past on to Broadland Council to investigate. Worst Chinese I have ever been to and never stepping in this disgusting dump again!

Had sweet and chicken balls absolutely disgusting and had been reheated about 3 times never again. How they can get away with this rubbish

(Before I begin Prices have gone up so much)Me and my partner thought as we haven't ate from here for many years (due to the meat tasting so rubbery) we would give it another shot tonight. What a MISTAKE that was!! Our meal altogether should have come to £17 but we were charged £25!!! My partner questioned and he done a terrible job at explaining! We just left and ate it as it would be super difficult for us to try get out money back! The food was TERRIBLE!! We didn't enjoy it at all! Safe to say that we gave them a chance, and they aren't going to get another! You've lost customers tonight!!

Ordered crispy beef, chicken balls and bbq pork n chicken and it was piping hot, really tasty and looks alot better now days. Tasted amazing.

We love Brundall Chinese, food always hot fresh and delicious. Always good every time. Better than other local takeaways.

Super, been getting takeaway from here for several years and never any reason to try elsewhere. The salt n pepper chilli chicken is ace. Highly recommended.

Never had a bad meal. Cash only is the one downside.

Ok so foods quite tasty..but everyone we go..they charge an extra £1:00 and the woman behind the counter gets very rude when questioned.. CHECK YOUR CHANGE..

Food is good..but and a BIG BUT!!.. CHECK YOUR CHANGE.. Every time I find an extra £1:00 added to the bill..even had another customer contesting the mysterious £1:00 overcharge..seems common thread on reviews too.. SHAME ON YOU honourable sirs..not!!

Good food but always check your bill, every time we buy always £1:00 over..Why!?..must know what they're doing coz never dispute when challenged..£1:00 every serving is making some serious money.

Went to get some dinner around 9pm, the young boy on the counter miss counted our money and took an extra £10 than he should of and pretended like he never had seen it. Just lost out on a £10 note so be careful with your money!

Went to get some dinner around 9pm, the young boy on the counter miss counted our money and took an extra £10 than he should of and pretended like he never had seen it. Just lost out on a £10 note so be careful with your money!

We had a take away this evening. First time chicken in black bean sauce chicken and mushrooms. Chicken fried rice.muchroom chow mein. Very good will go again.

We use this takeaway every few months. Takeaway on Saturday was awful. Chicken was pink inside so had to be recooked at home. Sweet and sour vegetables was mostly water chestnuts and bland. Don’t think we’ll be using again which is a shame as food used to be so good.

We've been for a takeaway three times now and have been generally happy with the food. One dish was a little greasy the first time, but everything since has been very tasty. Compared to our local Chinese takeaways, the prices seem keen and the portion sizes generous.

I had seen the reviews and generally low score, but a friend recommended the take away. So I took a punt and had Cantonese sweet and sour chicken with Singapore fried rice about a week ago. Service was efficient, food was fabulous (the best I've had in ages from other takeaways). So yesterday I tried it again and just as good. There are many takeaways which are very poor, but this one seems excellent. I hope the high standard continues and looking forward to trying other dishes..

Lovely food, pleasant service and quick collection but like many other people it appears, I was overcharged by £1 (this has happened previously but I was told then, it was a mistake). When I questioned it this time, I was told it had new owners, although I recognised them from previous visits and I was also told the prices on the website were different to the Takeaway Menu, which they are, but on calculation, still an overcharge of £1 and no refund offered, so in my opinion, not a genuine mistake. As per other reviews, I would suggest you check your prices before you order! Not a big deal, except it happens every time I go there!

Been a loyal customer here for years, food is fine but the last three visits they have always added £1 to the order each time. When challenged it’s always a ‘sorry, must be mistake’ and they then change the amount due. Looking at the reviews it seems we’re not the only ones! Check your total or give it a miss.

Better than its been , would go back again now.

We have tried and tried but NEVER yet had a good meal, the latest, today, overcooked and tasted just of burnt fat, the ‘spicy’ sauce was sickly sweet.....absolutely terrible. Our patience now run out, we will NOT be returning. Urggh !!!

The chicken chow mein was definitely overpriced for what it actually was, just bog standard noodles with flavourless chicken, bean sprouts and peas all just thrown together with a dreadful sauce. The chicken balls were slightly burnt, edible, however not pleasant. The man who took our order just didn’t seem interested at all, not even a hello to start with. Employees extremely miserable, and with the little customers they have they should really put some effort in for them to return. Definitely will not be going back, poor customer service, poor food and overall poor experience.

Forst visit and pleased to find it was fast service, delicious food and friendly staff!! Yum!!

Food ok, but given the wrong item , rang up and asked us to return wrong item to swap for correct one- understandable. Over charged us by £1 - ok so not a huge amount but lady argued with me saying I had worked the prices out incorrectly- I read them to her with the prices from the menu for her to say she had worked it out wrong and then to only give a refund of 20p! Very rude and hung up on me.

Living locally have avoided this place like the plague as the food got so terrible. Heard recently it had improved so we took the plunge. Got a few old faithful, chicken balls, egg fried rice, chow me in and spring roll, also peking crispy chilli beef (not overly spicy, just some fresh chilli which is easily avoided if you wish). Quality was excellent (and I'm fussy!)! Whether it's hit or miss remains to be seen but based on this experience definitely worth a try!

I have had several takeaways from here, and to be fair generally they are ok, but they seem to be inconsistent. I can confirm that what one of the previous reviewers said about the lady behind the counter- she can be rather abrupt and gets very stressed at busy times. When it's busy, tread carefully and you'll be safe! I don't think she means to be, it is just how she comes across.One of my favourites for a quick late tea after work from a takeaway is beef curry,fried rice and chips and this they do well. Prawn crackers are ok, but normal chinese takeaway style. Crispy chilli beef is always good, but chicken chow mein can vary, and sweet and sour chicken balls are one dish i avoid - a few times i have ordered these but now i just don't bother they just don't taste like tender chicken but a bit rubbery and very greasy. Kung po chicken is normally ok,and the egg fried rice is usually good.It is good value and they are trying, but customer service is not something that comes naturally.I personally don't think you can beat a proper chinese restaurant experience, such as the Riverbank Chinese in Norwich. A takeaway is a mass catering affair and will always be a little less refined.Still, try it for yourself and make your mind up, i am sure i have had much much worse in the past! I will certainly use it when i fancy a takeaway.

Ordered takeaway by telephone, collected from surley lady behind counter. We found that the chow mein noodles had been burnt then covered in sauce it was inedible, when telephoned to complain the lady claimed she did not understand what burnt meant and if I took it back I could have another NO THANK YOU. We have used this establishment under the previous owners and never had a problem. Never Again

Tried to overcharge twice in a row now.!! Check the menu price before you pay!! (tried adding £1 to total when you go to pay... Worth checking!) - Gone downhill since it's been taken over.. Last meal was greasy..meat was dry.. AND they missed a dish off the order...not acceptable. Shame.

I had food from here again, and the place has picked up, and the food was delicious again, highly recommend it

After reading reviews thought it was worth a try, No problems, food and service more than acceptable, will be going again, so is that a review of "is it worth a try"

Very disappointing. Vegetarian rice noodles contained three different types of meat. The sweet and sour king prawn balls were made from chicken. The chips were over cooked and the quality overall was substandard and very salty. Complained and given full refund.

Very poor food. Bring back previous owner. The Asian lady was so rude!! When I asked for a menu as I hadn't ordered over the phone she huffed and threw it at me. Worst service I have ever had which I even said to her are you ok. BTW bbq sauce look like the brown stuff that come out my dog. Avoid at all costs. I don't normally leave very bad review but she was awful!!

I’ve just had a meal from there, the duck and chicken chow mein was awful- the duck was all fat, with the skin still on it. To be fair though, the curry was nice, and so was the rice

Gave this place another chance after not having a great meal last time, got home to find the chicken balls undercooked, raw in the middle and jelly surrounding the rest of the "chicken" the rice was so dry. When you look forward to something and then are so disappointed.... recommend going to Acle for a decent Chinese.

We rang our order through and then collected it. The food tasted great but was a little greasy for us but all meals were finished 😊

Lovely food. Did experience poor food just after the takeover so left it a while before going back. But have recently been back twice and they are back to the top notch food.

We managed to get 11 different dishes for just £40, super cheap, but the quality was bad. Super super salty, low veg content, the chicken balls always looked a little pink (we've never been ill from it but it's still off putting) and just generally a bit bland and samesy. Very poor vegetarian options!

The food here used to be perfect, the last few times I’ve been here, it’s been well below par, watery curry, microwaved chicken balls, slimy noodles. Bring back the old owners!!

Since this has changed hands it has gone down hill a hell of a lot , I ordered 2 chow miens on Saturday just gone 27/01/18 and I couldn't believe my eyes in one of the dishes was a long black hair which actually made me sick to my stomach. I glad I found it before I had eaten it I took it straight back and told them NO I didn't want another dish and that I certainly WILL NOT be ordering from them again I was offered a refund for my dish so I took it and closed the door for good . Rank place

Just called in to this Chinese takeaway and came across the rudest woman in the village serving behind the counter. Unable to understand a simple request she got so stressed out about the "problems that I had caused her" so I cancelled my order and will take my custom elsewhere!! To the arrogant female I suggest you seek help for your abysmal attitude, after all you are only operating a till. If you get so stressed out about such a simple task resulting in being rude to the customer keeping you in your job then what on earth are you like in the big wide world? We will be taking our regular business elsewhere from now on.

Ordered take away via telephone had to wait about 45 mins. Previously had meals from here and usually very good but we were unaware that the establishment had new management. oh dear! the meals were very bland and the noodles and rice seemed very wet (slimy). Will not be returning.

Good service good food and good price

Great quality food at a great price

Good chinise food not the cheapest and only accept cash!

Excellent food with a fast service although a bit pricey.

Good food. Cash payments only no card payments.

Horrible takeaway, worst lemon chicken I have ever tasted it.Will go back to Acle in future!

Amazing food and don't have to wait too long, cash only but there's an ATM across the road

Worst take away I have ever bought, absolutely disgusting. After trying to eat prawns that were tougher than my boots, I threw the rest away. All night I had a bad stomach, and still had the next day. Terrible, and I will never return!!! Just rubbish :(

It was not the best but some of the food was lovely, staff where friendly maybe there could be a bit more presentation of the room you collect your food