Based on 357 opinions finded in 1 websites
Based on 357 opinions finded in 1 websites
Nº 301 in 365 in West Lothian
Nº 49 of 53 British in West Lothian
Opinions
Very unhappy with dinner, dried out and none left. The seating were either ripped or had stains on them. And waited ages to be served, only to be told to get your own carvery.
Preddy . 2024-10-24
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The restaurant is very clean and tidy great menu choice carvery is so good great veg choices and amazing dessert so delicious give it a 10/10 and the staff are very friendly and helpful
Louise M . 2024-10-16
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We were there for a family birthday lunch there were 10 of us, the service and food were both fantastic everyone of us were very happy, special thanks to Natasha who made sure we were looked after, nothing was too much trouble 😀
Fiona M . 2024-09-27
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We had a group on voucher to use here. It was for two course lunch. No soup available so we had mushrooms with garlic dip. Mushrooms nice. Garlic dip was runny white liquid. Not nice. We then chose carvery. Mmmmm. No one serving so had to wait a good five minutes. Containers had obviously been sitting out a while. Most were half empty. Turkey and ham was good but I’m afraid the cauly cheese was hard. Cabbage cold. Stuffing all dried up. Peas and carrots were ok. Roast pots acceptable after having to ask server to open up second container as first container wasn’t up to much. No gravy left so once again had to ask server for a fresh one. Now we have been to Toby carvery several times and they are always topping up dishes. I’m afraid this establishment lacks someone watching what is going on. It wasn’t particularly busy and when we returned to our table to eat our starter dishes were still sitting. Sad to have to write this but honest opinion
Parsfan . 2024-09-25
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Honestly disgusting, undercooked bacon and sausages. Rubbish selection, missing the waffles and 2 special items. Said to manager if I could get a new plate as other was dirty with the beans, “naw” then said about the missing items, IGNORED.
Lauren R . 2024-09-15
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We had the carvery, I was more or less served a plate of fat rather than roast beef. This was shocking, I should have refused. Only had about 3 bites of meat. Must be the cheapest of cheap they buy in. Certainly won’t be back. Roast potatoes also cold and stodgy.
Caroline M . 2024-07-16
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Food great good customer service and clean and tidy restaurant friendly staff and they make you feel welcome and happy x
Louise M . 2024-06-28
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Went to the restaurant with friends. Had the carvery and it was amazing . All the meats were very good. Good selection of veg too. Will be back at its very good priced and the staff make you feel welcome.
Tat L . 2024-06-23
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Great breakfast..very clean. Recommend this restaurant! We will return Lovely friendly staff Yvonne & the other staff member was very welcoming !
Alanna A . 2024-03-06
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This is not as good as Chain Runner carvery, which we have had many times. Was a busy Sunday teatime. On a positive note the meat was good quality and tasted fine. However the amount served was poor. One slice of turkey and ham with a small extra bit on each. The Turkey was cut very thin. This was an amount we would have given our grandchildren. The cauliflower was rock hard and had not been cooked enough. The roast potatoes were soggy and cold. I notice lots of people going full works for £15.99 so maybe that’s the best option rather than traditional carvery for £11.99 Anyway disappointing .
LordJon02 . 2024-02-27
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Love grabbing a breakfast at the Stonehouse. Our family love the friendly staff, great food and very reasonable prices. Recommend this restraunt for lunch and dinner too. Thoroughly encourage you visit.
Stubacca83 . 2024-02-24
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Always here, good is great, staff are brilliant. Really good deals on the app if you download it. Will be back for more great food.
Rv3333 . 2024-01-18
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Have been coming here regularly for a few months now. Very reasonably priced, good food and lovely staff. Big old farm building, lots of character and plenty of room. Only downside is it could do with a few extra staff at times. Love this place.
hammerman . 2024-01-07
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Carvery was good, but dont order the fish and chips!!! The fish was small and either fried 2 long or deep fried in week old oil!!! It was dark and crunchy!!!! There was even a chip, deep fried and clinging to the outside of the fish Two people in our group ordered the fish and both fish were the same... Shame!!! As the carvery was good and the roast potatoes were crispy!!
stephenbM3742WR . 2024-01-07
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Not impressed. It was cold with a blower on. Environmental health issue with the salt container which was damp and rusty which I tried to point out to a kitchen staff member. Didn't appear to understand what I was trying to tell him. Had to advise him to stop shouting at me as I had already resolved my issue by myself as I was not complaining.
M K . 2023-12-19
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First of all, I know electricity is expensive but the whole premises was freezing cold. Not great for elderly and babies. Carvery meats were dry but edible and the veg similar. Not great hence 2/5. Tea and coffee from machine was tepid and more noticeable because of the cold. Overall it was a poor experience which won't be repeated. If they make some small tweaks it could have been so much better.
Dale R . 2023-12-03
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The service was very slow cauliflower was half cooked my daughter ordered the large carvery and only got 3 bits of gammon also ordered chips to go with it and they came out after she had finished the meal wont be back
Richard B . 2023-11-04
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I would have gave it a 10/10 if I could the food is great good menu choices friendly staff and very welcoming and good drinks and desserts
M6233JLlouisem . 2023-10-29
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Do you like LONG WAITS to: be seated? order your food? queue for your food? Booked table in advance and we were kept waiting at the door to be seated for approx 10 mins. Bar person avoided eye contact. No apology offered when someone came to seat us. We then had to wait again to order food at bar. My friends pizza arrived way before I even got through the carvery queue. Veg was dry and had clearly been there for a while. Won't be returning.
J B . 2023-10-21
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Staff miserable the roast beef was dry Yorkshire puddings cold veg brick hard and tasteless roast potatoes the same I only wanted gammon I got 1 slice and the shavings off the board can remember when this place was great but definitely won’t be back
Mandy S . 2023-10-19
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. So disorganised, stood for 15mins just waiting to have my meal at the carvery. Staff were too busy making up meals for delivery. Food was palatable, but they really need to employ more staff. This happened the last time we were there too, earlier in the day. Waited almost 10mins for someone to book us in. Seem to be short staffed every time we visit.
Q8945RRheleng . 2023-09-10
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The food is really good here the staff are very friendly and welcoming restaurant is clean and there are lots of food choices on the menu
M6233JLlouisem . 2023-08-25
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Absolute joke - no pizzas or burgers. Fine, we'll have the salad - oh we haven't had salads since Covid - but it's still on the menu .... Needless to say we walked out !!!
KazMR . 2023-07-30
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Lovely Sunday carvery lunch today with my daughter and son. Service was excellent. Staff welcoming & helpful. Carvery lunch was extremely generous and enjoyed by all of us. Very good value for money and would recommend.
Dr June L L . 2023-07-30
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Arrived and was informed only carvery available as short staffed. On finishing our carvery which was not the best, other customers were receiving fish and chips. I asked why this was happening, was told it was on the menu. Also when arrived saw small dog....
Lorraine A . 2023-07-29
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Our first time in this branch of Stonefield Carveries and it was excellent. Staff really friendly, carvery itself was delicious.
carolinesV1995AE . 2023-07-28
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5.40pm. Waiting at the bar to order food. 16 people waiting at the door to come in. 4 shown to a table, then the wait staff came back to show more people to a table. No one appeared to be available to take orders. We...
johnaA8379IE . 2023-07-18
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What a dump. Could be so lovely as iys a beautiful building just in the wrong hands. We live nearby so it's our local. Went for a drink in the sun in the beer garden. Absolutely disgusting. Huge weeds. Cigarette butts. Rubbish. Broken concrete. Tables...
Jennifer A . 2023-07-08
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My wife and I took my mother out for lunch, and we had a really nice time. I booked a table on the internet, which was easy and very user friendly. I asked for a quiet and secluded table on the special requests, and this...
AlexTheJock . 2023-07-05
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We eat here often and love it! However, last night we were cheered in as the last booking. What seemed to be the manager paraded us past all the staff shouting “last booking woooo” as all the staff cheered back. This made us feel very...
amy s . 2023-07-03
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A regular at the carvery and the best in town. Food is of good quality, reasonably priced and the staff are helpful. Can't ask for more.
Y9987GHdavids . 2023-05-14
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havent been for a long time, booked and popped in on a whim on a wednesday early evening. On arrival staff were obviously flustered and overworked, but very friendly. Bit of a queue to order food but not too long. Main course (3x carvery and...
peterhZ995PU . 2023-04-13
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Lovely, cheap breakfast. Everything was cooked brilliantly. Great service from the team specially Chloe. Thank you so much.
Rv3333 . 2023-04-12
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Had a wonderful, fun-filled evening here with family and friends in the lovely private dining room. Food was delicious and the service was beyond excellent. Chloe in particular went above and beyond to make sure each member of our party was individually catered to (even...
chrisevam . 2023-04-01
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Been using for years got up go with the kids and told no more walk ins are aloud yes I get the guy serving obviously stressed all was told no walk in we have used for birthdays family meals spent 1000s over the years we...
866darrena . 2023-03-12
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Visited on Saturday afternoon and had a lovely meal. Good portion size, really tasty. Excellent service, no long waits and no rush to finish so enjoyed time to chat with friends. Plenty staff around to take orders, help, answer queries. Outstanding service yesterday from Andrew.
664almaw . 2023-03-05
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Visited to try carvery , food was fresh , hot and tasty . Good value carvery , reasonable drinks prices . Staff courteous and polite
Lyn W . 2023-02-21
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Went on Sunday evening for a family dinner. A group of 7 of us at 4pm. We had starters, (Garlic Bread, Hot Spicy Chicken Balls, Cheesy Nachos) Mains (3 kids carveries, 2 adult carveries, 1 fish platter, 1 kids nugget meal) and then there was...
Jumpingjacs . 2023-02-02
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We visit this carvery restaurant every couple of months or so and always enjoy our meals - we always choose the carvery. This time was no different. The staff were great, and especially their youngest member of staff at the till - she was super...
Debra M . 2023-01-09
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Stopped in for a late lunch. They had sold out of a lot of food. Was quite clear they don’t like walk ins. Food was average at best and very poor for the price paid. My sons chicken goujons were rock hard and my daughters...
Rosalynn G . 2023-01-03
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Meal was OK, plenty staff on the floor but only one behind the bar so lots of queuing to order. Not sure what the other staff were doing cos it wasn't that busy. The app didn't give us all the available options to order from...
Banannnie70 . 2022-11-14
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Undercooked chicken wings, over cooked chicken nuggets, beef was fatty and no yorkshire puddings. Called the manager over who I couldn't fault, nice gent and apologetic when he seen the food, arranged a refund for us (feel sorry for the man as he clearly cares...
Z7125UMjohns . 2022-10-03
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Arrived for dinner at 5 place was busy as usual but that’s to be expected. Got tickets and waited in que for food. Server was trying her best however other staff members were coming around her to do online orders. Got food went for gravy...
Daver4256 . 2022-09-25
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Carvery is a complete waste of time. Had to wait for about half an hour to get served. Actual customers having to wait for ages as takeaway deliveries prioritised over customers in the restaurant. Worst service I’ve ever seen. Should be 0 stars but can’t...
I3136FSrusselll . 2022-09-25
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Ordered 2 portions of breaded mushrooms for starters, not cooked long enough as they were still cold in the middle. Then ordered 2 different burgers for me and my boyfriend, these were incinerated in places. Never Again!!!
avril z . 2022-08-27
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Yvonne is such a great member of the staff who will go out of her way to help always happy to see Yvonne and the food is 10/10
675nm . 2022-08-17
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Arrived at 10.45 still lots of hot food left for buffet great value however disappointed you had to pay extra £1 for small portion of mushroom. Was greeted and served by a very cheerful and conscientious Conor - he’s a credit to the restaurant!’
kirstyann29 . 2022-07-30
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Staff look stoned and there is zero customer service skills on the ones behind the counter carving the meat, unwelcoming and look spaced out, worrying that they are ones behind this counter. Food lies out for a long time would get better mashed and roast...
644colettep . 2022-07-28
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So… I’m a big foodie and live very close to the carvery, me and my partner liked visiting for breakfast, and dinner on quite a few occasions with both our children (7) between us! So a decent bill for the restaurant as you can imagine....
317staceyu . 2022-07-21
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Minimal ammount of meat ..childs portion maybe will not be back ...state of the entrance should have told me not to botber ...one good point was the young girl behind the bar carried food out to car for me as I use crutches
hazelmU6646VL . 2022-06-15
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We had a lovely breakfast here, friendly staff, lovely surroundings. Idea. Will definitely be back. All you can eat. Unlimited tea or coffee. Will be trying it at lunch or evening for a meal.
V1263MMsarahk . 2022-06-06
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the food was not up to previous standard . fish and chips and scampi and chips were awfull . I felt they were cooked in oven not deep fried . I left mine anyway . the place felt quite grimy and our booth was actually...
annbU6812TJ . 2022-05-02
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food was cold... not worth the money ....complained but fell on deaf ears .......has went down hill... shame
Bernadette B . 2022-04-03
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Reading other reviews, I can't agree with the negative ones! We regularly used this place pre covid with no complaints and since starting to return still have no complaints. Usually go on a Friday, usually order fish and chips and never disappointed especially with the...
Crownplaz . 2022-04-01
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Went for a carvery and only had gammon, and no peas kind of establishment is this??? Birthday meal with the wife & kids ruined…..
murrayh494 . 2022-03-07
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Went for a meal on Thursday night to the carvery , the food was cold and looked like it had been kept in the trays for a few hours, the roast beef was uneatable and tough. The meals were very dissapointing, we will not be...
O1712TWterrym . 2022-02-24
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Regularly visit here however menu is slowly diminishing and again today very limited menu no pizzas even though it is a carvery and pizza bar.Orderd a hot desert which had to be sent back because both the custard and cake were cold.Staff are always pleasant...
Lesley R . 2022-02-08
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Went there for some food a was told no pizza or burgers, that left fish and chips or the carvery. The carvery was very good and was good value for money.
W4708RPalanm . 2022-02-01
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Came here for a little date night. Loved it! Will definitely be back! Really impressed with the generous portion sizes, and value for money. We had 2 courses each, plus drinks, and it came out to less than £30. The staff were super helpful and...
GlorianaRed . 2022-01-06
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We ordered 2 chicken burgers with dirty fries. Not an ambitious order! Girl comes up with one chicken burger and one dirty fries and has obviously realised that their should be 2 of the order. Says 'oh second burger just coming ' 20 minutes later...
Lizdurany . 2021-12-16
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We booked this for ourselves and our granddaughter, upon entering we were informed that there wasn't any burgers or pizzas left, so it was the carvery or fish and chips, unfortunately we chose the fish and chips which was bland and tasteless, the play area...
776colinc . 2021-11-23
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Really slow service food was left unattended after been brought out by the chef and left next to the pizza oven area whilst the waitress was hiding out the way on her phone it was sat for 10 mins before the chef had to go...
jamiemA496KU . 2021-11-12
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I really enjoyed the choice at the carvery and the staff were very friendly and helpful. I was allowed to take my dog in too!
Valerie016 . 2021-08-22
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We have been going here for years but haven’t been for about a year or so. Visited with my husband this week and was very disappointed. When we walked through the door we were met by a grumpy and not very pleasant woman asking us...
EdinburghMm . 2021-08-13
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Excellent value for money, good freshly cooked food, friendly helpful staff, lovely and clean. The Carvery was excellent, I had the small one and it was an ample portion.
Dreamer28030873681 . 2021-08-07
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Very disappointed in the last two visits made here meat was ok but on both occasions vegetables were undercooked and Luke warm
Michael F . 2021-07-22
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Well a wee half day off work left me looking like the Hulk!!! The paint from the garden furniture was all over my arms and hands, went to the gents to try and wash it off only to find no soap in the dispenser visited...
James M . 2021-07-01
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Had fish, chips and peas. Peas were cold and looked recycled. Chips were rubbish and fish was tasteless.
sparry6769 . 2021-07-01
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I visited the restaurant for lunch with friends. Our waitress was Chelsea. Chelsea was very friendly and helpful. She was so pleasant it made such a difference to our eating experience. We were unsure about desserts but Chelsea made a good recommendation . Enjoyed the...
Rona F . 2021-06-28
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My wife and I had a carvery lunch in here, and although the service and food were okay, the whole experience was let down by a foul mouthed couple who were having a very public argument within the upper tier of the restaurant. This disagreement...
AlexTheJock . 2021-06-23
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Came here for dinner, food was good but one of the waitress attitude was shocking. Looked like they couldn't be bothered, didn't want to be there. Asked said waitress for lime for my gin and she looked at me like I was asking for the...
mhairia19 . 2021-06-22
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Went here for late lunch today (3.30ish) with my son, grandson, friend & her grandson, we were greeted with a very grumpy and unobliging woman who was working behind the bar when we arrived. She said because we hadn't booked it would be over an...
I2129OHjunem . 2021-05-23
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My family and I went here last night for dinner to celebrate my Daughter's birthday. From start to finish it was a joke, only three staff for the whole place. When our food eventually came, it was cold, we told one of the girls and...
Sheila M . 2021-05-18
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I came here and was waiting to be seated for about 20 minutes. Multiple members of staff walked passed and looked at us and didn’t come over to sit us down. We just had to leave because we were starving. The worst most disgusting customer...
Sarah H . 2020-11-14
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The atmosphere in the Brucefield is great..especially under these circumstances, the social distancing is being adhered to, etc. Don't order the 'Calzone', it's absolutely disgusting, hundreds of tomato sauce in the middle, was totally inedible :( . The carvery looked really good as usual, if...
I2129OHjunem . 2020-09-11
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I was there tuesday with my daughter and gf i thought the staff were amazing even throughout some the slack they took for no reason . The food was amazing. Staff were 10/10 amd deserve alot of praise for their hard work. Keep up the...
Gr01121989 . 2020-08-05
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Booked a table for a family dinner. Arrived to be told “just sit anywhere” despite tables with reserved signs on them. My wife and I had the carvery (£9.50 on a Sunday) and the kids a burger each. You order at the bar. Carvery took...
BigBirdEdinburgh . 2020-03-09
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Absolutely delicious breakfast buffet fir just under £14. Could not fault it. Staff constantly clearing up and very efficient
loobylo . 2020-03-01
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Decided to go out for dinner to treat the family on payday at last minute, ample parking, quick service, good prices excellent carvery and pizza.
451ianb . 2020-02-26
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We went for dinner at carvery. Meat was all fat and veg was warm.Place was cold. We sat beside a radiator but it was off.
Mysiec . 2020-02-13
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Decided to drop in and the offer of the day was amazing. The food was also top qiality and very enjoyable.
W4708RPalanm . 2020-02-12
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Been here before, never been disappointed. Food was hot and fresh. Yvonne who took our order is friendly, jovial and happy to help. She is a credit to the company.
Q8945RRheleng . 2019-12-30
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Friends and I went for breakfast on 27th December. Nice buffet and good value for money. Would recommend. Will definitely be back.
Margaret T . 2019-12-28
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Been here before but when we were looking through menu noticed a 5.00 off if u joined app so hubby did but when he went to order and give code was told it was different offer only available mon-fri so he paid for family carvery...
479karine . 2019-11-06
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Went with my dad and sister where do I start..no labels on the sauces what if someone was allergic? Beef was very fatty and chewy gammon was ok veg didn't have much flavour. The main problem though was the dessert, the profiteroles were off both...
bhoytips . 2019-10-22
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We used to go there quite often. We has not been in a while, so decided to go for a meal after work. They have recently changed their menu and there is not any healthy options on the menu. Myself and my wife were in...
Nathan Y . 2019-10-17
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food was actually really nice , but staff dynamic very bad , They have a young manager who was find it hard control his staff . one girl in particular was really bad . we have nothing but praise for food though
annyb555 . 2019-10-14
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Brought our little boy here for a treat. After a nice welcome from the waiting staff, it all went wrong! Waited 45 minutes for our pizzas, they were only margaritas and the restaurant was not busy, and when they finally arrived....thar burning smell we had...
MissKEdinburgh . 2019-09-16
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Stumbled upon this place whilst shopping in Livingston. The pizzas were good and the Carvery has lots of choice. Would definitely go back!
LLK1982 . 2019-09-14
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So I went for the gammon and eggs the gammon was dry the chips where dry and the roasties where dry the ice cream machine was faulty and the toilets had graffti on the door and wall paper pealing all I say is the place could do with a spruce up
E1337RWmatthewp . 2019-08-01
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Ate 3 breakfasts here, not on the same day, really great value. Food was cooked fresh and very hot, great choice and eat as much as you like. They also have a great coffee machine. Really good value would highly recommend!
desteck . 2019-07-27
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Read a few reviews before going here and although there were some good ones there were a few belters aswell so I was a little anxious. Didn't need to be, this was a great place to visit for a family meal. Really clean and tidy...
Sean K . 2019-07-08
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Popped it for the alk the all you can eat breakfast. Could not fault it. More than enough to pick from. You get as much you can eat from the hot plate, toast, tea and coffee. Perfect fuelled up for morning at least.
Lorraine R . 2019-07-06
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The food was tasty and fresh and a very good price. Whilst waiting in between courses little ones can play out in the garden on the climbing frame, so it’s win win!
juliaandadam123 . 2019-05-29
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Good value. Bacon was thick and tasty with just enough crisp. The sausages had a good flavour and texture. Hash browns were a bit chewy tho so I didn't eat them. Eggs not overdone with just enough run on the yoke😁I hate undercooked white or...
Ian M . 2019-05-24
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This use to be fairy nice for a roast dinner for a family meal. Standards have slipped. More like a cheap place for the local drunks, the food is dried out under the heat lamps, staff are scruffy (especially the serving ones) and the place...
wtm258 . 2019-04-14
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Amazing breakfast, best ever for quality and value around Livingston. Plenty choice and as much as you want. Will most definitely be back for more.
lynnmc86 . 2019-04-13
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Went on Saturday 6 April, with my parents, husband and two kids. My family had the cavery and I had the pizza and salad and chips. We could not fault any of the meals. Food was hot, very tasty and such big portions. All staff...
YWALKER1969 . 2019-04-07
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We haven’t been here in a good few years after a bout of food poisoning on Boxing Day. It’s put me off carveries for so long. I have no idea what possessed me to go back but we did. The first thing that hits you...
Breezyp393 . 2019-03-30
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Great value good food, what more can be said! Good surroundings and family atmosphere, consistant each time visited and always left happy.
Wallaceemz . 2012-06-09
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13 Opinions
Yet another new set of owners! My BFF and I have been meeting here for decades and really miss when the cafe is closed! So happy that it's back and open each day till 5pm! It's very cozy, bright, clean and dogs are welcome! Chips and cheese is amazing, Macaroni I'm so sad to say was rotten - definitely not home made, I couldn't eat it but were happy to stick to chips, cake and tea ♥️
2127 Opinions
Wrong food order sent, took ages to get replaced by which point everyone else had finished their meals, the staff member who brought the new meal was obnoxious & rude...
69 Opinions
Lovely staff, hawever very disappointed that Costa charges for dairy alternatives. It's a shame that if you're ill and cannot have cow's milk you have to pay extra. Feels like diacrimination and punishing :(