Brown Bear's Coffee House in Torfaen

We've been going to Brown Bears for over a year. We have never had a bad experience. The coffee, cake and service are all excellent. A 5 score is not enough..they deserve 10 out of 10.

Me my wife and my two grandchildren had breakfast here today, the food was ok, except the eggs were overcooked, why i am only giving it 2 stars is the price for a family breakfast £47 over the top i think, 😯 for one big breakfast, 2 cub breakfasts, and 1 egg on toast breakfast. Shall have to win lottery to come back.

We stopped here for a quick lunch and sat in the outside seating. It looked good as did the menu. I ordered Breakfast and my partner a Brie, Bacon and Cranberry Panini. There was a problem that I had to go and sort out, as my Breakfast arrived and I was half way through with not a sign of the panini or the coffees we had ordered. That was resolved quickly by apologetic staff. However the Breakfast was only OK, and not very exciting. The Sausage felt and tasted cheap and the hash brown was soggy. At over £11 it was a bit overpriced. The Panini was also soggy with most of the Brie being rind. Overall a bit overpriced for food that was edible but not very good. The staff however were friendly and polite.

i called here to night for a coffee and a cake which was a custard slice the food coffee very good but dont know if it was because i called near closeing time would have been their sooner but just had a hectic day with things to sort anyways ordered my food coffee which arrived very good but one of the waiters came over i said love the custard slices no smile didnt say anything i was just trying to be nice.

Every time we are in town pop in for the best ice slices in Wales. Service is second to none and very friendly. Can’t praise the place enough

It;s a pleasant enough place but every time I go there the price has gone up. I asked about this once and was told it was spiralling costs. I, Too, have spiralling costs and I think I might have reached my limit"

What a lovely veins. Visiting family in Cwmbran and ventured into town. To busy to sit inside but outside wasn't to cold. Lovely hot chocolate and jacket potatoes Brought some cakes to take away which were lush.

Have only ever come in here for drinks but there hot chocolates and frappes are absolutely amazing they taste so good always recommend this place

Lovely coffee and great service. Was so pleased they had a gluten free carrot cake option and it was amazing. Friendly staff - would definitely be back.

Love this place, welcoming and friendly staff, very clean, tables cleared and disinfected straight away. My banana milkshake was adorable and my ice/custard slice was absolutely gorgeous not too sweet one of the best I have ever eaten! Hubby really enjoyed his passion fruit smoothie and carrot cake with walnut on top. Amused by the tiny chair hooks in the toilet and baked potato for a door knob. Ideal for everyone. Was recommend to me and I will do the same and go back as often as I can.

Always loved this cafe but the increase in prices are horrendous - £10.00 for a baked potato - walked out and won't be going again 😔

Took the kids for a half term treat and they loved it! Great menu selection, generous portion sizes and the food was delicious. The staff were amazing- very friendly and nothing was too much trouble.

Lovely little venue but very pricey. £4 for a regular coffee and £4.55 for a large is a bit pricey even in today's climate. So many nice cafes around cwmbran at more reasonable costs.

Great cafe! I had the vegan pancakes which I need soy free, the staff were great checking to make sure this was the case without a fuss and they were delicious. My husband has a full breakfast which he thoroughly enjoyed. We had a highchair for our little girl and it was lovely and clean. Food was served fast and all the staff were friendly and helpful. Highly recommended.

DONT EVEN THINK ABOUT IT!!!! I asked for well cooked and they tried three times without success...on talking to the very rude manager adam , asking for a refund on just the uncooked food he asked us to get out in no uncertain terms..,..my partner ended up in tears...I am also posting this on our local sites and reporting it to trading standards....THIS PLACE HAS TO BE THE WORST!!!!!!

Waited a while for these wonderful hot chocolates due to the volume of customers. Arrived and were perfect along with 2 vouchers for a free drink on our next visit

Practically waddled out of here after my grizzly bear breakfast and Black Forest hot chocolate. Had to move us to a bigger table to fit our plates! Staff lovely as always and the place is immaculate.

Had to write a review what a beautiful little coffee shop ....Staff are absolutely lovely very welcoming...Food is a treat & wow the cakes ...My children enjoyed waffles & Crepes .. Thank you very much for a lovely hour break with children inbetween shopping. . My children thought your outfits were fantastic 🐾🐻 Keep up fabulous work staff are amazing 👏 Lovely to see elderly people leaving so happy accomated to everyone needs makes me happy 😊

Enjoyable breakfast at Brown Bears. Staff were very friendly and accommodating. We were a party of 8 and the staff moved tables around for us outside so that we could all sit together. Lovely breakfast menu with good choice. We enjoyed our American Pancakes and full English breakfasts. A member of our party is gluten free and her breakfast was altered accordingly with gluten free bread for her toast. Will definitely be visiting again soon.

Lovely customer service. Me and my friend visit most weeks and have excellent customer service. The owners are lovely and family oriented.

Me and my mother went to the cafe, we got asked to turn my mums phone call down, my mum is deaf in one ear so unlike others needs the volume a little louder, i then told them how I felt and got asked to...

I felt sorry for the poor staff having to wear bear ears. It was good that they had outdoor space as well as indoor, but the outdoor space has to be in one of the coldest, windiest parts of Cwmbran shopping centre. The tea and...

Excellent choice of food and the cleanest safest eatery I’ve been in since Covid. The food was lovely and not overpriced. The coffee tastes great and the hot chocolates are amazing. The staff are so friendly and kind and you can tell they really care....

I visited this cafe today and really enjoyed my terry’s chocolate orange hot chocolate. The staff were so lovely and our drinks came out so quickly. Would highly recommend!

I visited here today with my son for the first time. All staff was welcoming and friendly. Even though extremely busy they seated us as soon as possible. Being so busy just shows how popular this coffee shop is. Our deluxe hot chocolates was amazing...

Lovely place to stop whilst shopping .Ver clean and tidy. Staff couldn’t be more friendly and helpful and food was fantastic . Will definitely be returning

Simply the first choice, every time we visit Cwmbran. Wonderful helpful staff. Great coffe and superb food. Staff very helpful. If you want non-dairy milk, no problem, just ask. Choice of bread types too. Always will be my first choice to go again... and again

Lovely place, staff very friendly and helpful. Coffer was lovely. We had jacket potatoes with cheese and coleslaw. Jackets cooked perfectly, one thing I would say is the coleslaw let it down, tasted like a supermarket cheap brand, maybe think about doing homemade, this would...

Such a lovely place, friendly staff who really look after you, fantastic food and coffee. What more could you ask for?

Popped into Brown Bears for mid morning light breakfast and coffee. Immaculately clean including the toilets - everything sanitised. Coffee (specially selected) is really tasty, variety of breakfast options all looking wonderful. Staff are so friendly.

We visit Brown bear's most weekends as a family, they are so friendly and always make us feel welcome and that nothing is to much hassle (as we have two small children), the drinks are incredible and always made to the same high standard and...

10/10 love this family run local cafe. Staff are always so friendly and helpful and the food is delicious. They always go above and beyond to please my fussy son. They really are a great team

Myself and friend visit atleast once a month if we can as we live in Risca/ Crosskeys. The travelling over to Brown Bears is so worth it. The staff are always lovely and can't help enough! The hot chocolates are not to be missed everyone...

This is the best little cafe in cwmbran, the food is of high quality, the staff are very friendly. There is constant cleaning going on, no short cuts, which is very reassuring in the present climate and on a hot day you can cool down...

Couldn't reccomend enough! The staff are amazing, service is second to none. Food is great and drinks are the best! I look forward to making a trip here.

This is the 2nd time my friend and I have been. It did not disappoint. We both had toasties and can say they are the best we have ever had. The bread was so lovely and fresh, with plenty of filling. Spotlessly clean, well organised...

Always very good - if you have a meal and a coffee here you will leave stuffed! Very nice food. The staff are very nice and it’s always lovely and clean. My only criticism, is that sometimes by the time I get there late afternoon...

Took my 91 year old nan out for tea and cake for the first time since Feb. They accommodated the wheelchair like no where we’ve ever been before. More than helpful and willing to move the tables etc, and the one man even helped me...

Visited today for breakfast. The menu choice was huge and the food delicious. The staff were very helpful and friendly, would definitely recommend

went here for the first time today and really enjoyed. lovely breakfast, the Biscoff Latte tastes like a pumpkin spiced latte and was beautiful. it came so quick and is a lovely clean cafe. definitely be back!

I met a friend with our 7 yo boys for brunch today. The service was excellent and they were very organised when it came to social distancing etc. The food was also fantastic. I’d recommend this place to anyone. And the cakes looked fantastic as...

Really love my visits to Brown Bear Coffee House. Go there with my 3 friends and also with my husband and mother. Best cafe about.the food is excellent,fresh and always top notch. The staff are the friendliest staff ever. Nothing is too much trouble. Well...

My wife and I often visit and are never disappointed! A lovely clean place and food always served fresh, its very inviting and service is always top notch! Best little cafe in town by a mile! Keep up the good work!

Great organisation and service. Food perfect in presentation and taste. Most impressed with standards of hygiene. Thanks guys will be returning when next in area

Brown Bear’s Coffee House opened around the time my wife and I had our first baby. Ever since, we have visited week in, week out. This is purely to the fact of the incredible customer service, excellent range of food and beverages and also for...

After seeing posts on Facebook during a recent visit to Cwmbran we thought we would check out the Brown Bear. It was busy but we were kept informed and in order by Janet Bear. Ideal front of house member of staff who was very helpful,...

Hi popped in today for lunch. Seated within 5 - 10 mins. Staff absolutely fantastic, keeping us up to date with the length of time, what was happening. Food arrived quickly and was beautiful. Thank you all for your hard work. Very much appreciated especially...

My daughter and I called in for a bit of brunch, I had the breakfast which was fantastic, cooked well loads of it with toast and tea, my daughter had a panini and a gingerbread latte, service was great could not fault it in any...

Visited the cafe today to meet my sisters for a cuppa. I ordered my cup of tea with a young man who asked me what table I was on and he would bring my tea over . However it never arrived . I had to...

I have stopped off here a few times now and would highly recommend it. Great for a pick me up cuppa or something to eat if you're hungry. I've eaten a breakfast of poached eggs with wholemeal toast previously, had a few cups of tea...

Upon arrival I asked if they served gluten free foods. I was told yes and was taken to be seated. My children and Mam choice what that wanted. Has I got the till I asked what gluten free food they had. A very rude young...

A really friendly nice place for tea coffee and breakfast, lunch and snacks.good quick service and fair prices. I can recommend the hungry bear breakfast with free toast and drink.l always enjoy the place after shopping.

A family run coffee shop/cafe with fantastic cakes. The custard slices are enormous. Everything is freshly prepared and tasty. The service is excellent and brought to your table promptly. Tables are always cleared as soon as possible after they are vacated. Very popular so can...

Visit regular for coffee and cake. The speciality drinks are lovely as a treat. Staff absolutely amazing here. So friendly and helpful. Food nice too. Very clean and tidy. 10/10 from me! :-)

I go into Brown Bear a couple of times a week. I’d call it a fantastic private coffee shop but it is not disappointing food wise. I ordered a panini. Cut on the diagonal and chopped salad, coleslaw and nachos. The food is plentiful and...

A day of shopping always results in a coffee with my girlfriend and I admit it, Costa is normally the destination. But, after seeing the crowd we decided to check out this little coffee house, and I’m glad we did. Firstly, how nice is it...

what can I say I have visited the shop a number of times recently and the staff and service is second to none, would recommend everyone to enjoy the experience.

Lovely food,, staff pleasant and helpful. Just one small criticism, tables very close together had a struggle to get out. Sorry.

I often visit brown bears coffee house for a break during the day for some lunch or a coffee with friends and their service and quality of food is second to none. Would highly recommend a visit.

We called in here while visiting family...... Our group ordered bubble gum milkshake and a Nutella Hot Chocolate and of course a couple of coffees... The star of our visit was the mint chocolate brownies and orange chocolate brownies. Very moist and yummy... well worth...

Regularly visit with two young children. The kids lunch boxes are excellent value for money and offer a good variety. The coffee is spot on and there is a large selection of cakes. Every time we have visited it has been busy, but a member...

Asked for a skinny wet latte to take out and when I got back to the office to drink the cup felt half full. I feel that for what I was charged it was not value for money.

Heard good things about Brown Bears and it didn’t disappoint. Lovely atmosphere, staff are very friendly. Try the biscoff latte - you’ll want another one!

Lovely hot chocolate each day with my girlfriends - lovely café, staff are wonderful and the food looks amazing

Had breakfast here today and must say what a great find great food lovely staff polite and friendly will definitely be back

Lovely coffee, big range of different types and beautiful cakes. Lovely staff, always busy when we go there.

After a few months out of town we headed to our usual cafe. Gone! But the replacement is not a disappointment. Clearly popular and with a varied menu and some superb staff. We tried to order American pancakes but were told that we couldn't do...

I had recently found out about the cafe and was initially impressed! The minute I walked in I was greeted by staff with warm welcomes! I sat down in the corner with a friend, we felt settled and cosy. The name of the cafe really...

Have been here a few times now since opening for drinks (highly recommend the milkshakes, the Nutella one is insanely good if you’re treating yourself or someone else!) Today was our first time visiting for food, a couple of reviews say it’s overpriced but we...

We regularly visit this cafe and have to say we love the coffee. Staff are friendly and tables are cleared promptly. Well worth a visit for coffee and cake if you are in cwmbran

This used to be Nine Yards. In the covered section of Cwmbran. Good news since its been taken over is that it's had a re vamp inside. Cakes, cookies and muffins looked amazing. We tried a salted caramel slice each. It's a brick and tasted...

Had an amazing breakfast this morning. Top class service as always from Jake, Sarah and Simon and the team. Keep up the good work see you again very soon.

First time I have visited and was a pleasant surprise. Very friendly staff, a great menu for breakfast and lunch, good coffee and a lovely clean, fresh looking decor. A friend and I met for coffee and breakfast and thoroughly enjoyed our food. All served...

Visited this new cafe today. The inside is very modern and quirky, I love the counter set ups with all the cakes in view! They have a good menu selection which is reasonably priced. The staff were also friendly enough. The milkshakes are amazing and...

Great cafe. Good choice of snacks and cakes. Very clean inside and outside and very good coffee. Very friendly staff.

This is a new coffee shop which replaced the previous "Nine yards" .. nicely refurbished and very clean and bright ... A great flat white coffee at the usual price however the hot chocolate was extremely disappointing and warm , hardly any flavour of chocolate...