Brook Hotel in Norwich

What a disappointment! Chilli calamari came with a shop bought chilli sauce, gyozas were burnt and the chicken wings with 'Cookmama' sauce tasted of nothing. My main was tasty but the other 3 mains, which were all meant to be different, had the same overcooked and fatty meat. When we asked what the 'all meats' dishes contained the waiter couldn't actually tell us. Rice looked like it came out of a microwaveable packet. We asked for a side dish of yams that never arrived. We ordered a bottle of red wine (from a selection of 3). When the waiter finally brought it across he had brought a bottle that had already been opened and was only half full! He asked if that would be ok - obviously not, so we asked for another bottle of red and he brought one that wasn't even on the wine list. He gave us 4 glasses that did not match even though there were matching ones sitting on the bar. Then he walked away and left us waiting for a corkscrew which we eventually had to ask for. Main dishes were brought out without the starters being cleared so we had to help clear them. When we asked for the bill we were presented with the card machine but no itemised bill. Having looked forward to this experience we were all incredibly disappointed. Came home and had cheese on toast.....

Perfect food. I ordered the pork shoulder and my partner got the beef brisket, both in a baguette. It was delicious. Cannot recommend highly enough. It was served with gravy and stuffing and we got ours as a meal deal. That included a drink, packet of crisps and the baguette all for £9.95 per person! The staff were lovely, polite and let us know in advance how long our order would take. It was fresh, hot and stunning!

Holly and the Ivy (Mellisa)kept us entertained brilliant atmosphere.We will be back watch this space.

Absolute perfect! Great food great people. Thank you!

Dreadful and overpriced burger, £15 for burger chips extra for £6 so together £20 plus. Expecting a big burger for that price and it was like something off the savers menu at McDonald’s. The chips were truffle chips couldn’t taste even a hint of truffle, no grated Parmesan for example just a plate chips. My sister had the steak salad, the steak was inedible and like leather. We had to send it back, salad was going brown. Very rarely bother leaving reviews I just vote with my feet and don’t go back but in this instance the food was so poor and over priced. Save your money and go to Weatherspoons where the food is better and less than half the price. Sorry very poor all round, wouldn’t ever use OTB again