Based on 106 opinions finded in 3 websites
Based on 106 opinions finded in 3 websites
Nº 635 in 756 in Norwich
Opinions
held off leaving a review as now have new owners or so i was told,ordered chips on both visits and on each visit chips were hard,i wont be using them again nor would i recommend using them.
Wayne Williams . 2024-10-15
MORE AT Google
It's edible just.. the pepperoni pizza needs some work as I can make the same in the oven. Poor ingredients is an understatement. Unfortunately I won't go back especially when you have better places like Neptune's and Oyes. Sorry guys
DANNO . 2024-10-01
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First time ordering from these, fancied a chicken kebab, was looking forward to some nice chunks of chicken breast( like other kebabs,), but what I got was shredded meat, I assume was chicken,I really couldn't tell,it was coated in a sticky mess. it ended up feeding the birds this morning. Il not use these again.
Anna-marie Hall . 2024-06-01
MORE AT Google
First time ordering from Britannia, and it was fantastic! 🍕🍗🍟 I heard about this takeaway from a flyer that was put through our door last week, so we thought we would give it a try! I used the app to order, which was easy to use and offered a lot of selections. The chips were nice, the chicken strips were flavorful, and the pizza was delicious! 😋😋😋 The pricing is very affordable, and the portion sizes were generous. The delivery was fast, with great service. 💨👍 5 stars! I would recommend it! ⭐️⭐️⭐️⭐️⭐️
Luke S . 2024-05-22
MORE AT Google
The chicken wrap and shish wrap were poor, no salad, very overpriced & not at all worth the money
Kirsty . 2024-04-19
MORE AT Just Eat
lovely food and great chilli sauce
Lance . 2024-04-08
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Great food, great service and always hot food now my number one go to.
User . 2024-04-06
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Chips cold garlic bread rock solid. Lasagna was nice but overall disappointed.
Stuart . 2024-03-30
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Can’t fault the food always hot
User . 2024-03-14
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Always great food and hot when it comes, my number one to go to for a great takeaway
User . 2024-03-12
MORE AT Just Eat
I have not receive my food yet!!
Andema . 2024-03-01
MORE AT Just Eat
we love the food here but we were disappointed with last night's order. I wrote that I wanted the chips wrapped separately to the doner meat and my request was ignored and also when I'm paying for extra cheese I expect more than a tiny slice. it didn't even cover half of my burger!
Laura . 2024-02-28
MORE AT Just Eat
Great service and excellent food for all the family.
David Singh . 2024-01-30
MORE AT Google
Best chicken kebab I had in a very long time 🥰 definitely will be back for more!
Alexandra Costea . 2024-01-13
MORE AT Google
Best chicken kebab I had in a very long time 🥰 definitely will be back for more!
Alexandra Costea . 2024-01-13
MORE AT Google
Food was at least hot and cooked when it arrived, but the chips were cooked in old oil giving them an odd taste and they missed the other portion of chips despite paying for it. Then rather than offering to deliver them instead offered "for a free portion next time". Not a great first impression.
Ontikarus . 2024-01-04
MORE AT Just Eat
absolutely brilliant will be ordering again :)
Mono . 2023-12-11
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First time we’ve used this place and so glad we did! Chicken kebabs were absolutely awesome (chicken not covered in some random flavouring which normally upsets my stomach, just perfectly cooked chicken 👍) garlic sauce not too potent and the chips were also superb! Will certainly be coming again! Thank you!
Heidi Banks . 2023-12-09
MORE AT Google
Food was nice and hot got your money worth
Kirsty . 2023-11-15
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Too much bbq sauce on the pizza
Pat . 2023-11-03
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Food didnt even show up. When called the phone just rings. I saw a deliver guy turn up but went to a DIFFERENT HOUSE i request a full refund
dylan . 2023-10-31
MORE AT Just Eat
Food was hot good portion size and delicious. Thank you
Roger . 2023-10-25
MORE AT Just Eat
Will not order again £2.50 for delivery and all will got with our kebabs was a container 3x the size with just a pita bread and meat with no salad
Michael . 2023-10-20
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Literally hours late and there has been no communication from the staff at all. When I asked about it, the staff became immediately defensive and rude. I will not order here again as the service is terrible in relation to the price you pay for cold and mediocre food
Kasio Playa . 2023-10-13
MORE AT Google
No salad in the kebabs, chicken was dry and they chips tasted funny
Matthew . 2023-10-10
MORE AT Just Eat
Really nice pizza. Chips wasn’t very hot, and wrong drink given, but I’d order for the pizza again :)
Evie . 2023-09-19
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Was OK but was 45 minutes late
Lee . 2023-09-12
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Asap delivery within 20 minutes, very speedy. Good quality, nothing was greasy and it was all piping hot.
Kris . 2023-09-09
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Food was good quality hot and the delivery driver was punctual and lovely
Jack . 2023-09-03
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Chips were cold meat was greasy
Sarah . 2023-09-02
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Best fish and chips I've had for a long time!!! Hot, fresh, and full of flavour. Will definitely order again 👍👍
Mrs . 2023-08-22
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my food was cold upon delivery and was not worth eating so it ended up in the bin
paul . 2023-08-21
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Good food, great delivery service and very pleasant to deal with!
James . 2023-08-20
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The food was ok delivery was early which was fantastic, the chips and cheese were decent, the battered sausage was slightly bland and the burger was nice,.overall a-ok meal would buy it again
hammy . 2023-08-19
MORE AT Just Eat
Pizza tasted lovely and the garlic bread, the women who delivered the pizza was lovely, would definitely order from here again.
bethany . 2023-08-18
MORE AT Just Eat
Really good kebabs generous portion sizes and fast friendly delivery and very reasonable prices
simon . 2023-08-17
MORE AT Just Eat
Honestly one of the best takeaways I had in a very long time. Friendly staff, the food was cooked perfectly and the prices are more than reasonable. Definitely on my favourites list 👍
Alexandra . 2023-08-15
MORE AT Just Eat
The fish was luke warm when it arrived. The batter wasn't very crispy at all. I couldn't eat it. The Pie was the only good factor.
SHANE . 2023-08-12
MORE AT Just Eat
Amazing kebabs the xl chicken is perfect for me without the pitta, arrived early, hot fresh can’t fault it all 10/10
Arron . 2023-08-11
MORE AT Just Eat
Doner wrap literally with just meat and nothing else. Chips were soggy. Defo won’t have it again.
Marcel . 2023-08-05
MORE AT Just Eat
Delivery great. This is where it ends. Very mediocre, chicken was okay, doner terrible. Low quality meat, tasteless. It was like eating plastic. Will not order again.
Martin . 2023-08-05
MORE AT Just Eat
Always good and sells beer aswell 👍
Big Kizzza . 2023-05-11
MORE AT Google
If I could give no stars I would. Chicken was entirely pink! I feel sick.
Catriona Mulligan . 2023-03-10
MORE AT Google
Ok, food was not very warm on my last visit. DIRTY, keep away!!!
D W . 2023-03-03
MORE AT Google
Absolutely appalled. I have been using this kebab shop since it very first opened on cadge road. Within that time i have moved house on a couple of occasions, but always stayed loyal never changing to another kebab house. Never faulted it until today. I called up to place my order for delivery to be told that they do t deliver to my address. Found this amusing as they've been delivering to my current address for over 9 years! My husband then called back for an explanation as to why. We were asked to confirm our postcode to be told that I had told him the wrong one and that my postcode was NR8 5DD. That is not my postcode. Didn't appreciate being told I was wrong! I know what my flipping postcode is, it is in fact Britannia that has got it wrong! He then proceeded to take my order which according to the website comes to a total of £17.60. When we asked for the total price upon delivery as we know a delivery fee would have to be added, he said our order would be over £25!!!!! That's over £7 delivery! I'm not being conned by a rude arrogant man who needs to learn some manners. Never got this treatment from Carlos or George who where always very friendly and professional! I shall never return as I'm furious. And in this day of age with everyone struggling financially I'm surprised they speak to loyal customers that way.
Donna B . 2022-12-09
MORE AT TripAdvisor
Ordered a delivery and waited over 1.5 hours for it to be delivered... Was delivered cold, and the savaloy had a grey colour to it, and tasted disgusting... I phoned to complain and was told they were busy, which is feasible, but when I questioned the savaloy, I was told that it was hot when it came out of the fryer, and the colour must have come from the paper its wrapped in.... Really? Then the phone was put down.... Won't be going back again, and definitely won't recommend... They're happy to take the money but not interested in anything else... Potential food poisoning...
nigel s . 2022-12-02
MORE AT TripAdvisor
Love the Mixed Kebabs all nice and Fresh One of the Best in Norwich 03/09/21 still one of the best all fresh and nice love it sorry as from now new update 30.09.22 terrible senvice ordered at 1804 arrived at 1946 fish chips all cold the only excuse there busy so wont use them again always been good but not now
Terry Wood . 2022-10-01
MORE AT Google
We have ordered here for the past year - consistently amazing food, always piping hot, and better than any other kebab house we have ever used
Healing with Angela Steele . 2022-10-01
MORE AT Google
AMAZING FOOD WOW WOW WOW Friend recommended this place to me , so had fish & chips last night , they were pucker , now me & my son had pizza tonight, absolutely delicious Don't normally have 2 takeaways in 1 week , but couldn't resist Now gotta wait till next Saturday Compliments to the chef
melanie matthews . 2022-09-03
MORE AT Google
Lovely kebabs I always enjoy one after charity night and have a lamb kofta MMMmmm
Keith Stopford . 2022-07-15
MORE AT Google
Huge portions, good value for money, good tasting food, extremely friendly staff (spoke like you was best mates)
Daniel Abela . 2022-06-21
MORE AT Google
Cheese burger has no cheese?! Chips are soggy, and nugget meal is so so small it’s only suitable for a 3 year old! But the delivery lady was lovely
Li l . 2022-03-20
MORE AT Google
They got 5 stars because of their driver looking out for us she is a brilliant women don't know her name but thanks from beecheno road
Fiona Mason . 2022-01-16
MORE AT Google
I'm not sure why some people have written such a poor review, I have eaten there many times and the kebabs I've had have been superb, the portions are quite large and the ingredients are on display at the counter and look nice and fresh. Also the guys running the place seem very friendly and pride themselves on good service and a clean establishment. I think its worth a try as some reviews I've read are very interesting 🤔
Keith S . 2021-12-30
MORE AT TripAdvisor
How these guys can charge the prices they do for the rubbish quality of food is beyond me !! Won’t be using them again and the shop is dirty
Anonymous666 . 2021-12-29
MORE AT TripAdvisor
Used to be good but not anymore. Had food poisoning last weekend, put me right off :(
crazywowable . 2021-08-27
MORE AT Google
Very friendly staff. George is always happy abs smiling. Food was amazing and definitely visit you guys again and again.
Osman Bozdag . 2021-05-30
MORE AT Google
Know the owner years one of the best kebab n pizza takeaways in the city
Callum Browne . 2021-04-08
MORE AT Google
Amazing choice and meal deals Best pizza and kebabs around and chip shop chips what more could you ask for!!!
Scott Westrop . 2021-03-25
MORE AT Google
Try the mighty meaty is the best pizza I ever ate and trust me I had a few . Friendly stuff and great food they can't go wrong..
Alexandru Dancila . 2021-03-20
MORE AT Google
This fish bar, as the name suggests, is more than fish n chips. If you can't see it on the menu, then other fish bars don't sell it either. Orfer via their website, pay and pick up on entry. Alcohol available, you will pay more than a supermarket. Fish n chips are tasty. Friendly staff. No restroom. Small carpark.
Mark Smith . 2021-01-14
MORE AT Google
Very good place, the food is delicious and the service is outstanding, they are so welcome and cheerful which makes you want to go back just to say hello. Try them, you won't be disappointed
Nadia . 2020-12-07
MORE AT Google
Ordered multiple times through Deliveroo app. The kebabs are great. Love them every time.
Amitava Chatterjee . 2020-11-15
MORE AT Google
good portion sizes, good value for money, really nice chips and the fish always tastes fresh, use these guys a lot and will continue to use tthem for the forseeable
Gingeeb1996 . 2020-08-10
MORE AT Google
Tengo que quedarme, este lugar es una basura, ordené algunas cuñas de aquí y las habían recalentado unas 3 veces. No volveré a pedir desde allí. Subieron el precio y los servicios no valen el dinero que no podrías pagarme para comer aquí. Puaj
Mr nobody . 2020-08-09
MORE AT TripAdvisor
Just had 3 raw chicken kebabs straight in bin disgusting dont use this place chilli peppers hard as rock dark green dont waste your money
Mandy Jones . 2020-07-12
MORE AT Google
Ordered 3 chicken kebabs all the chicken was raw chilli peppers so old they dark green and hard 22 quid put in the bin dont order from here
Carl S . 2020-07-12
MORE AT TripAdvisor
Just had cod and chips, fish cake and jumbo sausages delivered, brilliant fish cooked just right chips lovely, 10 out of ten, I will be back there for more. Well done
Kevin Willis . 2020-05-15
MORE AT Google
El servicio al cliente de la comida para llevar fue terrible. Nuestra comida llegó 1 hora y media tarde y cuando llamamos al restaurante para ver dónde estaba, fue una discusión con la señora por teléfono. Finalmente, asumí que el jefe le quitó el teléfono y nos ofreció un pan de ajo gratis si volvíamos a llamar. Entiendo que es un tiempo ocupado con el encierro y las cosas se retrasan en el horario, pero parecía una excusa tras otra y cuando el conductor finalmente llegó, no me arrepiento cuando le pregunté dónde había estado, sino que fue solo otra excusa y dije tuvo muchas entregas. No volveré a ir allí con prisa.
Tower2020 . 2020-05-03
MORE AT TripAdvisor
Acabo de pedir pescado y gajos, esta no es la primera vez o dicen que lo cocinan fresco pero no lo hacen por tercera vez que estaba frío o Luke tibio si el pescado se hubiera cocinado fresco, habría estado caliente, pero lo siento. no volveré a ordenar de usted
V5179WRpatriciap . 2020-01-24
MORE AT TripAdvisor
Probably the best kebab in Norwich. Is like all the other kebab shops in Norwich source their meat from the same place and all taste the same. Brittania is different, the food is better and you get large portions.
Grant Bartram . 2019-07-16
MORE AT Google
Good food & good delivery service
Lyndsey Faber . 2019-07-02
MORE AT Google
Just had first kebab takeaway from here most impressed with chicken kebab plenty of it and cooked lovely donar was good also glad we didn't order chips ( no need) will definitely use again 😁
Carol A . 2019-05-27
MORE AT TripAdvisor
Good fish, burgers, pizza and kebabs (not forgetting sides like chips and salad). Also friendly staff.
Colin Grey . 2019-05-09
MORE AT Google
Excellent food, welcoming staff. Great example of a successful family business
Raven Croft . 2019-04-21
MORE AT Google
The best fish and chips I've had for years - if the quality stays consistent this will be my go-to.. Highly recommended!
Tom Smith . 2019-04-06
MORE AT Google
They are very good and very friendly and the food is very tasty and very good
Paul Scotter . 2019-03-14
MORE AT Google
Brilliant quality, good value, portions are very generous. Staff are exceedingly cheery and happy to help. Will be using this take away again.
Matthew Vines . 2019-02-17
MORE AT Google
They deliver cans of stella and chips absolute unit takeaway and is proof that britain will survive brexit
Keelan Crowe . 2018-12-22
MORE AT Google
Very generous portion sizes, friendly staff
Dawn Guerrero . 2018-09-20
MORE AT Google
Was told an hour arrived hour and 50 minutes later everything was lukewarm had to reheat the cheesy chips to make it manageable.
Aaron Laskey . 2018-09-04
MORE AT Google
The best kebab I ever have had. Everything well done and fresh salad. Tasty and really quick. Home made chips were amazing. Really guys above expectations. I regret that I didn't buy a drink as I am so full now that I won't be able to go to shop. Thank you xx
katy pulda . 2018-07-16
MORE AT Google
Not knocking the food... its good...I do order from here but this occasion I didn't. However my neighbour did and after I heard his door go and shortly after this I watched the "LADY" who deliverd, throw litter out of the red Ford car on the passenger side. I'm absolutely raging about this cos there was a bin 3 meters maybe 4, away from her and when I say a bin I mean a whole load of bins. Communial bins. No excuse for it. Called in shop to tell them and they said sorry and they'll have her come clear it up. Waited a hour and a half for her and couldn't stare at it any longer. So ill leave 2 stars even though I didn't eat this time and maybe I won't eat there again and ask my neighbour to leave a review after all I don't want to see her delivering her again. Said it allready and ill say it again. ... no excuse. (She was not the driver)
James D . 2018-05-15
MORE AT Google
Friendly staffs,( Carlos and George )😊 I visited Britannia pizza & kebab shop for fish and chips many times. I tried other fish and chips shop in surrounding area, but Britannia got the best fish and chips. Highly recommended. 👌2
JOHN PULIKKOTTIL BINOOP . 2018-04-07
MORE AT Google
Best kebab norwich highly recommended !!!!!
Kenan Ulusoy . 2018-02-03
MORE AT Google
Excellant food will eat there again
Tom Malcolm . 2018-01-21
MORE AT Google
Best kebabs in Norwich 👌 Always happy with services and quality of food.
Anna Slufinska . 2018-01-14
MORE AT Google
Good food, very friendly staff.
Kevin Lake . 2017-06-18
MORE AT Google
Very attitude and would not feed to a RAT.
stu shore . 2017-04-27
MORE AT Google
Previously loved their kebabs but on this occasion, only lettuce ans 2 tiny slices of cucumber for the salad and the chicken was very dry- and about a teaspoon of sauce. Such a shame as all other times they have been lovely- maybe avoid going there late on a Friday night?
Julie . 2016-11-09
MORE AT Google
Always happy when I get a pizza from them. And great prices.
Cameron Tungate . 2016-02-05
MORE AT Google
Best kebab in Norwich! George and Carlos are brilliant! Highly recommended!
Charlotte Knight . 2014-10-24
MORE AT Google
Perfect service, fresh food and taste perfect. Highly recommended!
Safir Sailing . 2014-10-24
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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119 Opinions
Ordered for delivery. After 2 hours of them not answering the phone we drove 20 minutes to them to find the doors locked and none of the staff would speak to us. We then drove to another of their stores who were rode and provided no information other than it isn’t our store so not our problem. I order twice a week here and will never order again. No contact with us to explain where the pizza is. Great way to spend a Sunday night with no explanation so we couldn’t order other food incase this turned up. Disgusting.
56 Opinions
Mixed views about this place despite being a regular after a few beers (guilty) if you've got plenty of money it's alright. I'm posting this because Id like to see some improvement. KS offers what nowhere as far as I am aware on POW offers; instant hot food. Southern fried chicken with these creamy lightly flavored buttery baked potatoes. People love and want this after a few down the boozer, So please sort the pricing out 'mate'. You label me your friend everytime I see you but charging me £13 for 4 PC's of chicken and 4 potatoes is not mates rates nor is it unreasonable. I could probably get a bargain bucket for that at KFC. I would suggest bringing some offers in like 3pc / 4pc meal deals? Free salad after £15 spent rather than £2.50 a time? Or a £10 box deal? Just a suggestion.