Brickhouse in Southend-on-Sea

Beautiful food and very plentiful thank you

For a burger & and chips, it's very expensive. Burger has too much in it to taste anything individually. Chips were soggy and overpowered by the gravy. For the dirty fries for the range of topping, I think it is excessive. A service charge is added when ordering the meal, I think, as it is unfair as there is no way to not tip, and the service the staff provides is bringing drinks and food. As for the atmosphere, there was any.

Amazing food and drinks every time we come!! Ben the bar manager and all the bar staff, are always so warm and friendly! we come in each week just for the friendly custom and tasty reasonable priced drinks!! A pleasure every time highly recommend!

Amazing food and the friendliest staff. I would eat there every day if I could haha. Keep.up the good work guys and I'll defo see you lot soon

Great food, tasty cocktails and friendly staff. The boston bacon is one of my all time favourites! Always worth a visit if your in Southend!

Wow another great Saturday night after the fireworks. Food and drinks delivered as ordered. Highly recommend as the bar staff and waiters coped with a really busy night

Awful!!! Really rude service and waited over an hour for cold undercooked food

Came for the 'Roast In The Post' Sunday special. Wow! Very nice indeed! 3 meats, chicken gammon and 16hr beef brisket, all the veg, lovely yorkies and roasties. Had the pigs in blankets as a side, very nice too. Well done to the chef (Kieran I understand) and all the staff, bar, runners, kitchen etc. and a special thank you to our server Jamie and to Ozzy, well done lads.

Came here last night 9.11 just for a couple of drinks this time, eaten here plenty of times and always great- absolutely heaving but still such amazing service from all the staff !!!!!! Ben, Jamie. Aimee, Kieron all fab!!!

Had a great time at The Brickhouse after the fireworks on Saturday . Great food quick and efficient service and a great atmosphere.

Food was cold took 1an a half hours raw burger some took cold food back treated with no respect booked for 25

It was luke warm food ,kept bringing drinks before food.waited 1.5hr for a basic meal.

Waited about an hour and a half for undercooked cold food, burger was pink inside, was so hungry I just made do and manage to eat half, my friend sent hers back and received another cold meal, very disappointed and im quite easy to please when it comes to food, first and last time I will be eating here.

We waited 50 minutes for our food, when we kindly asked the waiter just for an eta he was extremely rude and told us he’d been working for 4 hours. The food turned up and the JD wings tasted like cigarettes, the bacon in the wrap was just pure fat. The lemonade tasted like pure lemon juice. Food was also cold when it turned up but no point complaining as they don’t care and we’d already waited so long. The ‘brick house seasoning’ on the chips is just extremely large shards of salt - I thought it was parmesan when it turned up. Can’t believe we paid £30 each to not eat anything.

The classic burger was good but lacked seasoning The Kentucky burger was great Cheesy bacon fries are delicious

Always so lovely, the best in town Would really recommend it Why not give it a try

Really delicious food and very friendly staff. The beer was cheap and I liked the atmosphere, great music choices. I’ve been twice now and had a banging time both times. Strongly recommend for a nice VERY AFFORDABLE meal

We just had a call, cancelling our staff Christmas party after numerous phone calls to discuss the event and having already paid deposits to secure the date. Clearly a better offer has come along that trumped ours! Maybe just be transparent from the start in future when you get enquiries, rather than taking and dropping bookings as-&-when it suits you. It's just bad form!

So disappointed to say that this was not a good experience, having never been to brick house before but hearing good things I can say that it didn’t live up to the expectations. Food took 50 minutes and was very poor for the price that we paid was served on paper so went soggy and ended up basically eating the paper too. Spent £60 on food I would say was worth about £30 me and my partner agreed we should have gone to Nando’s across the road. Very disappointed and upset to say the least. I would say listen and read the reviews as I can see I’m not the only one that’s had this experience.

Amazing Sunday Roast, delivered to our home, would highly recommend

The beef in the burger is very juicy and flavourful. I got the beef chilli loaded fries which was lovely. The staff were very welcoming and helpful. Satisfied our meat cravings. Will visit again.

Delicious food, easy to order and catered for me, gluten intolerant.

Rank food! Cold hotdog list can go on

Food was very good, I had steak and chips and was very tasty and good value.

I took my daughter to the Brickhouse in Southend. Absolutely enjoyed every minute. The food was amazing!! My daughter stated that she really enjoyed how juicy the burgers were and it will keep her full for ages Thank you all, well done 👏

One off our favorite places to eat the food is great and very feeling, the place looks very trendy and clean and the cocktails are wonderful.

Went here a little while ago with partner and some friends for pre drinks and food. I had a burger as did most of us and it was quite nice. Little on the pricier side but still nice food would go again if the opportunity arises.

Good place to eat, went in the evening for dinner, vast menu and tasty food. Although waited 45 + minutes for food and around 20 minutes just for a cola and a lemonade. Shocking really ! It’s also cheeky and disappointing the mandatory service charge every time you order food or drinks, as the waiters aren’t taking your order for you, they are just bringing it over 45 minutes after ordering ??? I have got to say to Ashley - waiter that works there, deserves a raise. He’s rushed off of his feet and you can see the amount of effort he puts in to get the orders out, running up and downstairs. Just phenomenal. 10/10 just for Ashley

Amazing cocktails, always come back for them

Very impressed with the quality of the food , the quantity. Enjoyed by us all. Excellent delivery service

Took an hour wait for a burger with some chicken wings. Then when the burger came it didn't even have the blue cheese in it so had to send it back. It wasn't even busy so don't understand why the food took so long and was wrong

We frequently go to brickhouse. Good food and good vibes. Love the lounge, great to chill out but still have fun with shuffle board or the pool tables.

The food was good. I really enjoyed the loaded chips. Very yummy. I also had the chicken strips, it wasn't as great. Probably my choice of sauce wasn't the best. Use the online menu. It's easier to understand and there are pictures.

Food wonderful staff polite, place clean but place could have better lighting

This company will constantly spam your inbox with offers trying to tempt you in. When you arrive their customer service quickly disappears, the food is served cold, the beer is flat, the food is average, chips are over priced. £3 extra for pulled pork on chips. Turns out to be just a small dollop from a table spoon. If they paid as much attention to their food and service as their spam emails this place would be great

Headed here for a little date night meal. Staff were absolutely lovely, can't fault them. Vegan options (THANK YOU!!) were great and generally all food was fab. Nice interior & love the light shades... If you ever get rid of them please sent them my way (The ones around the bar haha)

Everything was perfect the staff was so polite I am so proud to call this restaurant the best one in southend on sea. And a massive thank you to the staff who served us Jay and cat they was so polite and professional I can give them a 100/100 and more

Have ordered from here for years and is always very tasty food, we occasionally eat in which is equally.very enjoyable and great, Cat is the best person for any recommendations, you will not be disappointed, Ben also has a wealth of cocktail knowledge and always happy to help, would highly recommend

The food took ages to arrive. We were a big ish party but if you can’t cope don’t take the booking. When it did arrive at best it was warm. Didn’t want to send it back as it took a millennium to arrive. It was tasteless, in fact road kill would have been more appetising. I would not recommend this restaurant even if there was nowhere else to eat. Spend your hard earned elsewhere

Easy to order on the app .Lovely food milkshakes yummy great service .What a bargain with kids meals only £1 each

The Brickhouse never disappoints. The food is always full of flavor and amazing. The staff are very attentive and friendly.

Great burgers. Friendly staff. Fairly sparse service.

Had a nice bit of food was going to go for a burger when the manager suggested the ribs now I don't normally eat ribs but these are gorgeous tender and fell of the bone nicely... the loaded fries and mac and cheese was gorgeous deffently be back... Ben the manager was friendly and welcoming and deffently knows he does...

Excellent food and atmosphere on an early Friday night meal. Knowledgeable bar manager and super reasonably priced. The burgers and wings are awesome

Really lovely burger place. Staff were very friendly and were great with allergy advice. Great for kids as well

First of all, they had a qr code menu and order form but no wifi. You could order at the bar but why have the qr code if there’s no wifi?? Also, we order off two separate phones but they were both linked to the same table but one of our meals came out significantly sooner than the other. I got the LA chili burger which was okay. Not much flavor to it honestly. The side order of fries were probably the best thing. What really brings this down to two stars is that my friend got the steak over fries and it seemed as though they poured a whole stick of melted butter on top. The steak was dry and chewy but that wasn’t the worst part. It was on a bed of fries that were literally swimming in butter. Practically inedible. The drinks were fine. We both got a willy wonka. Would not come back here.

Took the Cyber Trust team out for a team get together. Burgers were great. Great range and nice cocktails. Great having the option of pool upstairs. We will be using again.

Amazing food! Best place for burgers and cocktails! Ben was very friendly and helpful!

Nice place, nice staff, nice food

Food was very nice, arrived fairly quickly and everything from a fairly complex order was correct. Nice atmosphere and Cat was friendly and helpful. A very pleasant experience.

Great food and drinks, great customer service and great atmosphere!!

Fantastic and friendly bar. Great food and unbeatable cocktails.

Absolutely awful, seriously gone downhill. Terrible service and terrible food, used to be great. Managed to burn cold food! Four different meals and all bad. Wasn’t busy so that’s no excuse.

Bad experience, Attitude by staff with no help to customer. The place has poor ventilation.

I was very pleasantly surprised, The food was very tasty and our server Kieran I think his name was absolutely adorable, very helpful and efficient. I will definitely return and also recommend.

Ordered from here and the food was amazing! Definitely recommend the slider taster box! x3 sliders and x3 sides 😍😍

If you love burgers, come and smash one or 18, see website for big menu

Good atmosphere. Great service and reasonable prices.

Been here a few times and the food is always good. They were busy this time but managed to squeeze in 6 of us kindly for 90 mins. The only downer was our meals were staggered quite badly. Some of us had finished our meals before others even received theirs. Mine took 50 mins but it was very nice when it arrived. It's the only downer of app ordering. Miami BBQ wrap and chicken wings all the way. Will be heading there again at some point if they stay open. Everyone had a good time and enjoyed the food. The topped fries are excellent 👌

Goid food, great atmosphere and very reasonable prices. The Boston bacon burger was excellent, and the staff were friendly and helpful. We’ll be coming back for sure.

I would recommend this to anyone and their families , I’ve always seen it but never came in but decided to pop in today and the amount of food you get for the price is amazing , I would recommend the brickhouse box , three little burger sliders with three choices of sides only for £14 , great music , great service from kat thank you for a great time x

Came for my birthday, spent a lot of money. Unnecessarily unhelpful staff. Also cold food. But it's the service. There are people here who don't care if this business succeeds. Whoever owns this place needs to fix that.

Really nice. Staff are polite and will let you use the toilet. Pool tables upstairs and you pay with card which is only £1.50 a game. Atmosphere is really nice not too busy and toilets are clean.

Love the place but the service is pretty poor

Fantastic place to eat. We like to make use of the burger meal deal, and the staff are always so lovely. Shout out to Cat who served us today, a smiley and helpful face to make the experience all the more enjoyable.

Worst takeaway we have ever had. The vegan beef patty tasted awful, the caramelized onions were soggy, and the pickles were rancid and most definitely out of date. The chips were ordered with the brickhouse seasoning but were plain without even salt. Never ordering from here again, we wasted nearly £30 on this bad food unfortunately.

Terrible takeaway. The onions and pickles taste and look like they were bought from the reduced section in a local grocery store. The burgers were tasteless and soggy. Serious quality issue.

Cat the waitress was really nice and checked on us a lot was lovely x

From ordering, it took well over an hour. The man was rude & arrogant when I asked him why so long politely. I asked him to hold one while I checked if food was cold and he just walked off. Have it on door bell footage. The burgers were warm but chips stone cold. It’s a real pity because we’ve eaten there before and enjoyed all and ordered many times. Will not order again and will not recommend

Great food and service as always . Cat was a brilliant waitress

Went here, not good. Quite overpriced, paid almost 20 pound for an average portion of bacon cheesy chips, a few chicken nuggets and a small ice cream. Firstly, they didn't have the toppings I chose for my ice cream which was a bit annoying. Then it took about 20 minutes to bring out my food and the bacon cheesy chips were horrible. The chicken was ok however the rest was sub par. The ice cream I ordered was brought out much later than the other food meaning I had to wait a while after eating my meal for the ice cream to come out, which was served in a cheap paper cup and was also not nice. Overall not good, wouldn't recommend.

My Experience Is So Good! The Staff Is Fantastic 😊 I'm Really Amazed How The The Food And Beverages Are Very Good I'm Glad

Popped in at 4.30 was seated ordered through the app not too bad waited for drinks about 10 minutes, waited nearly half an hour for food which was just warm, burger was pink, my husband took the food back! Nobody apologised to us at all 10 minutes later new food was bought to our table (why did we have to wait so long the 1st time?) Unfortunately my husband then had to go to an empty table for new cutlery and serviettes 2nd lot of food was hot! But there was not even an apology when dumping 2nd lot of food on our table, not even a bye as we left, such a shame the customer service has gone downhill since our last visit!

We were at the Brickhouse on Eadter Monday at 4pm. We hsd prebooked. W.e placed our order with a very helpful member off staff behind the bar. The order came to over£125. A few minures later we were told the chicken wings three of us had ordered were not available as they had run out. We eere asked to order an alternative. The othet two ordered chicken alternatives, however I ordered ribs. The person returned and said the manager had said because of the diffference in price we had to charge more. We asked to see the manager who duly appeared and I explained it was not our fault they had run out of wings, so I said we have just spent £125 as a gesture of good will can't you honour the yhe difference in price. She replied other people had spent £230 so I cannot do it. I said you just don't care about your customers and received no reply. We spent total£250. The difference in meals£6.45. Disgusting treatment by manager. Never again.

Unbelievable taste great new menu decently priced

Will not be going back again. Food expensive and spare ribs lack of them .bad service all round.

Ordered ribs and they was full of fat. The fries was over cooked. The glass that I drank from had a horrible taste. I couldn't ask for a refund I was too angry and I would have had to return everything. Service was fine but other than that not nice food

Ordered two burgers, three fries, a wrap and chicken wings. Both burgers were wrapped in tin foil, so both were soggy with oil and crushed flat by the delivery driver. The fries were cold, and the wrap had a fishy flavour. Finally the chicken was tasty but the coating was soggy. Ate what we could, but we didn't get far before we couldn't stomach any more. Massive let down that cost me £50+. Only good thing to come out of this was uber refunded £2.50.

Hot dogs amazing sliders amazing. Staff friendly.

Good burger and reasonably prompt service. Lass that greeted and seated us was very chatty and welcoming 👍🏻

Extremely dry chicken burger, had to order another drink to wash it down. The chips tasted like they was flicked off somebody's shoes. Friendly staff, but the food isn't worth the money.

The food was excellent as was the service and atmosphere

I visited here to celebrate Mother's Day and my Birthday. I wanted to order something on the menu, but they had run out of because they had a big run on takeaways. The staff were lovely and treated us more than fairly and did everything they could to make sure our experience was good. The experience was excellent, the food was very nice and delicious and there were a variety of things on the menu that were of a very high quality. Me and my family are going to recommend this place to friends and family and obviously coming back 😄. Thanks to all the staff for working hard and providing an excellent service.

My previous experiences have been very good however the last couple not good at all, I’m very disappointed with the Yorkshire wrap which was very small and looks nothing like the photos, it was missing the cranberry had barely any stuffing so was essentially veggie chicken in gravy and didn’t really resemble a wrap, I would never pay £11 if I thought it was going to arrive like that. They also sent me a pot of gravy instead of the chips I ordered which adds to the disappointment

Thanks for all your hard work we had a great time

We went in a big group 40+ on Sunday and I can honestly say there service was great , the food was great and how they coped with all of us was professionally and enjoyable thank you to all staff for making it a great experience

Amazing service despite Having lots of people to cater to

Staff were really considerate about making sure meals were right for the person and was up to a high standard and also were nice and easily approachable.

Excellent service under pressure conditions

the food is quite overpriced considering it is served in a takeaway box me and my partner have been before and was unwell afterwards but thought nothing of it, we visited on valentine’s day and we both were sick for the rest of the week. i have heard the same from other people

Wanted to have a change for lunch so we came here, didn’t have to book and had no trouble finding a table

Very nice pub nice food, nice staff

Prefer a personal touch on food. But the qr scan thing worked ok. Contactless pool and bar games upstairs but 50% overpriced on these additions. Top 🍔

A awful disappointment for me and my friend. Basically if you like cheese your fine. The portions are misrepresented on advertisements and outlook in comparison to what arrives on your plate. Not very hearty, full on as it gives the impression of... go to alternatives within the local town that are not that far away to be honest.

This is becoming a regular order. The varied meat and veg, not to mention the generous portions is great value.

Food was quick out the kitchen. Tasty and reasonably priced. Great cocktails too. made from scratch

An amazing hidden gem in the heart of Southend. Definitely a place to enjoy some good food, drinks and relax. Pleasant atmosphere and the lunch mid week deal is worth it! Seriously a place not to miss.

Large group of us went in for lunch today, all of enjoyed our food and drinks, I had the Miami BBQ burger and got to say best burger I've had in a long time if ever. Cocktails came in these skull 💀 glasses thought that was an excellent touch

Went here as a family of 5. Food was very good, we all enjoyed it. Service was very poor. Food arrived at the table, no cutlery to eat with and no napkins. No real attention paid to the customers. Wouldn't go back back unless the service was of a much better quality.

chicken had blood in it, service was really slow had waited nearly 45 minutes for my food to arrive. i found a pube like hair in my chicken wrap. i think my boyfriend has salmonella he has been projectile vomiting since we left. would not recommend this place.