Brewers Fayre Redhill in Stafford

Arrived, eventually got greeted and seated, then got completely ignored for the next 20 minutes before giving up. Can't comment on the food but not a great experience, especially given that we were there with tired children in need of their dinner and seeking the convenience of a restaurant next to our hotel.

Went for a quick bite to eat. On walking in there were only a couple of tables taken and all the rest were empty. We saw a lady in the distance and flagged her down. She asked if we had booked, we said no. She then asked were we staying at the premier inn next door, we said we weren’t. She then said we couldn’t have food. But why? Her actions seemed really odd. We told her we had stayed at the premier inn many times previously if that helped. Again she said no. We left utterly confused, so if we had booked or been staying in the premier inn we would have been allowed food?? But how is that different from just walking in? It’s a huge place and there myst have been 50 available free tables. It’s not like we wanted to make a night of it and have a long dinner with bottles of wine and candles! We literally just wanted a quick bite to eat, pay the bill and go. A very odd situation!!!

Ideal venue for breakfast, a first class buffet and friendly staff. Unfortunately the place closed to outside guests from 4 July 2024; subsequently i was told by staff that it will exclusively serve the gusts at the adjacent hotel.

Paid for meal deal with breakfast only to find out when I arrived the restaurant was closing next day and I was told very little food. Given a sheet with over 20 items not available. Why could I not have been told at time of booking so I could have picked a different location?

Popped in one sunday on the way to an event at the Stafford Show ground. Shown to a table straight away, and ordered at the bar. We both had a sunday roast, which was very good, plenty of choice and quite a plate full! Was really sad to hear that this restaurant was due to close, which was very surprising as there are two Premier Inns on the same roundabout! What will their guests do for food in future?

Lovely service from Jayne, Katie and chef Damon, thank you so pleasant. Very friendly and customer focused. A Lovely breakfast and we were well looked after.

We had a wonderful experience at this restaurant. Jane looked after me and my little boy like we were royalty! We felt very special and couldn’t have asked for more! The food was delicious and we even used the apple biting trick to get my son’s wobbly tooth out haha! We can’t wait to come back and hope you’re working next time! Thanks so much :)

It is a very nice restaurant, relaxed , spacious good atmosphere. Staff member called Jane was excellent Very good customer service and very friendly , polite and professional would comeback again such a delight ! Well done !

I have given this place 4 stars - just. It’s the standard formula for this chain - the food is good basic ‘pub’ type food with a selection of burgers, lasagne, fish and chips, etc. It is next to the premier inn so convenient for those staying there. The service is very good with a friendly attitude “Rosie” and makes it get the 4th star. NB weekdays before 6pm mains are 2 for 1 from the shortened menu - bargain!

Jayne and Claire very good service, always spot on and very attentive service and very quick always very pleasant time dealing with them Novelty to the brewers fayre

A massive thank you to Emma & Natalie for organising a bottle of fizz for my friend’s birthday. Very friendly and helpful service. 👍👍

Wow what a lady Jayne is who works there seen her a few times but my god she looks after you we always go here to see her she’s amazing worker u just got to love her thank you Jayne for ur excellent work xx

This was our first visit to Staffordshire and Brewers Fayre is our first choice for food. Thank you for the good ale, the good food, and the very pleasant staff. a very pleasant evening, especially Rosie for being so helpful.

The food is always nice and affordable. Staff are polite and friendly, nothing is too much bother. They surprised my daughter with a birthday gift after one of the staff members - Abi -noticed her birthday badge - it made her night. They even made her a little card.

Fantastic food. Extremely tasty and eat as much as you want for £20 family of 5. They even let us take a boat load of croissants and muffins with us wrapped them up for us. Staff is a 5 star service. Jayne was exceptional. Defo recommended.

Superb service from all staff. Jayne made us feel so welcome. The food was excellent and all staff attentive without intrusive. If travelling up or down the M6, take the time to visit. We enjoyed the breakfast which hot, fresh and tasty. Exceptional value, service, food and staff. Do not delay, stop and eat there today.

Lovely friendly staff. Great service especially on such a busy evening. Food was lovely and served quickly. I have visited a few times and always been pleased with the service.

Delicious hot breakfast - made fresh. Jayne and Claire were amazing. Super friendly and no judgement when we ordered 4 hash browns 😆. Our new favourite breakfast place

Very warm friendly service from Jane and Claire excellent service well impressed with the breakfast beautifully served! We need more of Jane and Claire in this industry! We will definitely be coming again. Thanks from Joanna and Lin ❤️

Great service from Jane and Claire this morning, lovely ladies, great sense of humour and very accommodating too, Thanks Ladies hopefully see you next year 😀

Huge thank you to Jayne who provided us with a fantastic service , with a great smile. Nothing was too much for het , she provided an excellent service

Just popped in for breakfast. Looked after by jayne and Claire. You get to choose how much of the options you have and in any case go to continental breakfast options for unlimited amounts. I also had crumpets with butter and marmite. Who knew. Thankyou...

We have been here the last two Fridays, the first time they had no potato's, but they substituted with rice and salad which was great. Both times the meal was brilliant, steaks the best I've ever had.. This week, it was Rosie that made our...

Superb service and meal. Proper portion sizes Brewer's Fayre Minehead, please take note better still send your cook up here for lessons with the chef 👩‍🍳.

Visited at lunch. The restaurant itself needs a good clean. Cobwebs on ceiling, chairs seat pads falling apart and ripped, a lamp has obviously never been dusted since it was put in. Cobwebs all on top of curtains. Toilets left a lot to be desired....

I am currently feeling close to death at Brewers Fayre. I have waited an hour for a seat. Food was ordered an hour ago but has still not arrived. My teenage daughter has informed me I am being dramatic and you can survive 3 weeks...

The staff here are very welcoming and professional, in particular the lovely Jayne was this morning exceptional. We always stay in the Hotel next door and have breakfast at the brewers fayre. Couldn’t give it a 5 star review as the continental offering wasn’t the...

Just want to say a massive thanks to SHANNON for making us feel welcome and helping with everything and making it so easy to order food and the recommendations for food was spot on, so thank you Shannon keep up the good work, we will...

4 for lunch. Nice and warm with a wet day outside. Food good served in a nice atmosphere. Shannon looked after us very well

Absolutly amazing experience. Food was great and also the customer service we recieved. Such a thoughtful and lovely team! Thankyou to Charlotte and her manager for the special touches you made during our visit to you x

Have allergies? You will be well looked after here! I hate taking my allergy children out to eat, but here I felt I could sit back and relax. We were greeted by John, it was a very busy breakfast and from what I could see...

Cannot fault this establishment, the drinks were reasonably priced as was the food and I thoroughly enjoyed my dinner. Rosie was very helpful and very down to earth, what I would call an old fashioned barmaid and I mean that with the greatest respect.

Went for Breakfast, Jayne served us, she was lovely went out of her way to help us. There was no orange juice, but Jayne went in the kitchen to get a carton for us. selection of food was ok today.

The foods was amazing and service was great served by Abi and poppy and jazz all was polite and wonderful we be back again !

OK first and last time. The food was small portions and not good quality. The staff were rude and made you feel like a nuisance. Clearly regulars there and staff were more interested having a good chat with them. Service was soooooooo slow. My food...

Good service. Food good pub grub. We were served by Rose. It did what it said on the door breakfast was excellent all you could eat.

Today I was served by Shannon who was very friendly and polite! Great food come here quite often with my mum as I only live down the road and my mum loves the food! :)

Came for dinner (staying the weekend for the BFFI), and we were served by Shannon. There was an issue with the tills, which meant it took longer to order our meal. Shannon was amazing, and sorted it out ASAP. She was so professional, polite and...

Amazing pub! Rosie went above and beyond to make sure we were at home. Can not fault in any way. Will defiantly recommend!

Cheap and cheerful, we had the two meals for £11.49 before 6pm. The wine was excellent quality. Our server, Rosie, was so lovely and couldn't have been more helpful, as we're all the staff we spoke to.

Shannon was Very helpful. Lovely staff and great service , will definitely call again. The food looks amazing too at a great price

We came for breakfast and were greeted by Jayne, lovely and professional, went above and beyond for our daughter, ordered breakfast within 5 minutes of sitting down, lovely food and everything is so simple and easy to use from the continental too, we will be...

Came for party,stayed at Premier Inn which was lovely. Brewers fayre restaurant was awful. Steak last evening sent back very fatty. Breakfast had to wait, no mugs for coffee, waited 15 minutes as had none and had to put the mugs through dishwasher. Toilets absolutely...

Loads of praises to Jane and John for their hospitality and kind services. They make sure we are enjoying our freshly cooked meals. They make us feel welcome everytime, the food is always amazing and there is no better breakfast in Staffordshire then here.

Thank you Jayne for a good breakfast this morning. Far better than the dinner we had the previous night but much appreciated John behind the bar.

Jane gave us a friendly welcome, looked after us making sure we had all our food and sauces required. Attended to the children issuing colouring paper and crayons.

Yet again another lovely visit, the staff here are so amazing always make you feel comfortable, I had lovely service from Claire and Jane, I came with my friend and our two little ones, the breakfast was so nice we had such a lovely time,...

40 minute delay for food which wasn't to much of an issue seemed to be a staff shortage which sometimes can't be helped but the place seems a little care worn needs tlc I know it's not the ritz but it's a bit gloomy also...

Boxing Day treat for myself and mum. Was not disappointed. After a slight delay and acknowledgement on arrival, we were shown to our table. We ordered at the bar the 3 course festive meal with drinks. The food did not disappoint neither did the service....

Six of us went for a festive farye on the Friday evening. I had booked a table online and received an email to confirm but received no online booking form. I tried to contact them by phone several times, but they must have been busy....

I have 4 children they couldn't wait to go breakfast with santa, I was very impressed they were all amazing there, best santa I've been to. The breakfast was cooked lovely, very friendly staff, and the elves went that little bit extra to make it...

Had a great time at breakfast with Santa with my 19 month old son, Shannon and Poppy are an absolute credit to the team and made us feel very welcome, we will definitely visit again soon! 😊

Top food , top staff , Rosie you rock ! Business meal , food was really good , staff really good and helpful! Rosie took my order and was professional throughout !

Staff are very nice. The food was mediocre. Wifes chips were cold. Steak was more rare than medium rare. Rosie bar person lovely waitress lovely.

We went for breakfast about a week ago and were greeted by Shane and Jane. What a lovely refreshing change to have two happy smiling faces greet you. We were dealt with swiftly and advised sit where we wanted. We had read it was self...

Visited here today (second time in 2 weeks) & we were not disappointed! Shane is a breath of fresh air!! Friendly, helpful & great for a bit of banter & chat! Nothing is too much trouble & he is a great credit to the establishment!...

Rosie behind the till was very helpful she toke her time and was very caring. The atmosphere was decent and the place was very clean. I would recommend.

Absoultely fantastic food,hot, fresh Shane, Jane and Darren are really friendly, so helpful and absolutely lovely people.

Jayne and Shane are brilliant thanks for everything ❤️ food was fresh and good company be back tomorrow yummy 😋 yummy

We ordered gammon with chips egg and pineapple. The gammon was seriously undercooked. We had it taken back to the kitchen. It took for me to eat all the meal it was then too late for me to enjoy it. The mamager apologised but offered...

The customer service here one of the best I have come across in any one of these pubs for a long while. Shannon was polite helpful and swift to help

I ordered the build your own salad with chargrilled chicken. It was very bland. I ate the tomatoes, sweetcorn some lettuce and the chicken, much too much cucumber and lettuce. I looked at the menu again to see what else I could had added and...

Lovely food and very relaxed. We will visit again. Polite staff and a great selection of food on offer.

The whole team are so switched on to what good customer service means. Excellent value for good pub grub and drinks served by polite, friendly team. We love using this Brewer’s Fayre for our long motorway journeys just off M6 J14.

Just the most wonderful team. Due to local flooding my 5yo son’s birthday party at a different venue was cancelled last minute, but Shannon from RedHill absolutely saved the day for us - not only did they open the play area early for us, they...

What can I say other than first class, I’ve been staying in premier inn and have been in the restaurant for breakfast and dinner food always spot on and customer service is amazing. The manager Shane really made my stay a pleasure as well as his team. Grill night was great value and Rosie the barmaid is a great character. Definitely worth a visit

Had dinner here as staying next door at PI, and then breakfast in the morning, and its the breakfast that earns the very good 4/5 rating for the Redhill. OK lets start with dinner, we had both stuffed ourselves at Little Moreton Hall, so didn't want a lot, so both opted for tomato soup with rustic bread and some chips, soup was very good but came with not rustic bread but a slice of cheap pappy white bread, disappointing. I went to the bar and ales on handpull were Doombar and Tribute (I think), but neither were available the only thing going was an Atlantic Pale Ale which was ok ish, shame the others were not "on". Staff were pleasant though. Now breakfast, top notch, they had the "this isnt bacon" so made "bacon" sarnies, usual good PI brekkie, oddly they had a wholemeal rustic bread so where was it last night? Brilliant staff that morning (Sept 25th if anyones interested at the pub) really friendly and a good laugh. Would I eat here again? Yes of course I would if I was staying next door

Great service, manager really good and accommodating. Good value for money. Good food. Would highly recommend

Bit disappointed with this one! Husbands' mixed grill was nice but my spinach and ricotta lasagne was tiny and dried up. obviously spent a little too long in the microwave. The garlic bread was also tiny (little slice of a small french stick) and it was burned, and a tiny green salad , which I'm pleased to say wasn't overcooked! It was worse than a cheap ready meal and very expensive for the quantity and quality. Maybe good for grills but poor quality for vegetarians!

Good day time meal ruined by small cut backs.. ie no small salad and coleslaw with the smothered chicken.. despite a price rise... also fish size has depleted somewhat since our last visit.

We called in last Thursday evening being peckish and found out it was grill night special wow what a bargain sirloin steak with all the trimmings plus a massive mixed grill all beautifully cooked a saving of £12 off menu prices no smaller plates everything exactly the same we could not believe our luck both for £20 an absolute bargain can’t wait till Thursday definitely going again plus they do special nights Monday to Thursday but I can’t get away from the mixed grill massive there goes the diet plus a mention for the staff all lovely service is quick and when they forget the steak on the mixed grill it’s like a bus another will be along shortlyreally enjoyed our night special thanks to ruby.

My wife had to return her drink because it was contaminated with beer line cleaning solution. As an ex licensed house manageress she recognised the distinct taste of a contaminated drink. What are whitbread doing putting there houses under the management of young people who are putting their customers at risk!

Good relaxed atmosphere staff polite and efficient. Food good and well priced join bonus club for good offers. Would recommend we use all the time

Disappointed with food, had a dribble of sauce with my chicken Katsu curry. I had the world smallest jacket potato. I’m a regular customer as I travel all over the UK with my job.

Travelling on our way to Fort Williiam stopped of here for the night and a meal. We arrived late around 8.30pm and went straight for a meal. We we greeted by very corteous staff. We ordered smothered chicken which was similar to hunters chicken and...

We had pre booked a table here as there were 8 of us and we spent the day at near by Alton Towers so we knew we would be later then normal,Nothing for too much trouble for the girls who served us they were fun...

Shane and Jayne were fantastic and went out of the way to help me and my cousin after we had a bad start to the morning , both very friendly

What a turn around this place has had 😊. We went for breakfast today as a family of 5, 3 adults and 2 children. We had a very pleasant visit. The restaurant was full with only 2 members on the floor, Shane and Jane. They...

Our family really enjoyed our breakfast experience here today. The staff were friendly, attentive and really worked hard to keep the restaurant clean and drinks etc restocked. Thank you to Shane and Jane! The food was delicious and the cooked breakfast was buffet style, but...

'A' typical Brewers Fayre venue. Provided travellers with sufficient food & alcohol to satisfy. Nothing consumed was inspiring or damning either. Had to queue for 10 mins to order (7PM) as it was busy but other than the expected sub-standard mayo, nothing overly critical. Se4rving...

Amazing food and the staff were fantastic went above and beyond to help me and my son get to alton towers helped book a cab after we was unable to find one Will definitely book again next year

We called in on our way back from a long journey with tired children it appeared a little busy. Our server katie was very attentive and helpful she established if we had any allergies and ensured that everyone who needed to know knew, she ensured...

The first thing I want to say is a massive thank you to the wonderful Shannon who is the manager in the soft play. We chose to have our little girl’s 4th birthday party there and if it wasn’t for her organising me, then I...

come out for my nanny’s birthday, lovely atmosphere food was amazing fresh and came out all together nobody was waiting. Emma was lovely and made sure we were all taken care of and cat even found us some birthday balloons and helps put the birthday...

Having been for Breakfast here before we went back as a family. It was a busy morning but the manager Dylan and his two colleagues dealt with it well. The hot food selection was great tasting and always topped up. The option for pastries and...

Popped in for breakfast Wednesday 28th and I was really chuffed with the experience, the food was prompt and the service by a bloke called Shane and an warm and friendly older lady (sorry didn’t catch her name I apologise) was superb, they could not...

Spent a week staying in the hotel as working away! Breakfast has been great every day and the waitress an older lady is very friendly and attentive (didn’t get her name) I have found the evening meal very hit and miss to be honest. Most...

Visited last week and the food was fantastic, meals were exactly how we asked and Dylan - the young man who served us was polite and very helpful! Could not do enough for us! However, the manager named Jaz/Jas was very rude and unprofessional when...

We came for lunch I was with my client this member of staff was amazing her name is Emma had so much time for my client made him feel real special and relaxed totally went above and beyond so happy with her service

Lovely breakfast this morning. It was reasonably busy, but the hot and cold food was constantly being replenished. The staff were really helpful and attentive and it was a nice atmosphere - I didn't feel like I was being rushed.

I had a very tasty meal here at the Brewers Fayre in Redhill. The gammon I had was superb and the morretti beer was excellent, just right. I was impressed by the service; the team and Katie who served us went the extra mile to...

Came in for a cooked breakfast after dropping kids at school and we were greeted quite attentively by Jayne. Who even though was on her own, still made sure everyone was served quickly and efficiently, with a smile on her face, showing no signs of...

Good service, good food and lovely staff especially Shannon. I would have given 5 stars but deducted 1 start as the decor & furniture needs refreshing.

We visit three times a week for over a year for lunch, the food is good and tasty, good selection on menu. The staff are always friendly and informative nothing is to much trouble.

Don't bother with this place. Food and service very poor. No apology for having to wait an hour and half for food, that was inedible and incorrect. Waste of time and money!

Had a lovely early dinner here today, selection for both main menu and kids menu is good. Restaurant was clean, service was amazing all staff are smiling and polite. Didn’t have to wait long for our starters and main wasn’t too far behind. Food was...

We have not been to the Brewers Fayre for quite a while as the last time we visited it was so hot inside we had to go outside on and off to cool off. The air conditioning was not being used then and not today...

One of the worst meals out I’ve had in years. I had the ‘smothered chicken’. A bland slab of reconstituted chicken with the texture of spam covered with a bit of cheese and two pieces of what I presume was bacon but was actually tasteless....

Went to the restaurant on Saturday night and had a lovely waitress called Katie (S or A?), Who when she discovered that one of our party was lactose intolerant went over and above her duty of care to ensure that their meal was prepared without...

Stayed at the Premier Inn next door for 3 nights so had breakfast here for 3 mornings. Plenty of choice of cooked and continental breakfasts. Gluten free bread not great but there aren't many places where it's good. The staff were always friendly and helpful...