Brewers Fayre Mulberry Tree in Braintree

Awful. Paltry, typed menu with very little to choose from - no fish, festive meal, gammon, chicken, etc. I ordered whole-tail scampi but received a helping of the smallest scampi balls ever seen, with a few chips and peas - all only warm. Dessert of Banoffee cheese cake which tasted nothing like it, with a coupe of slices of banana and about 6 minute blobs of chocolate in the most unattractive arrangement possible. Lukewarm coffee to finish. I know its not masterchef but this whole experience was dreadful and worse than a roadside cafe. Receivership looms?

Very tired looking place needs a complete refit.need to change food as same food being served for years . toilets never working.

We travelled 3 hours on a Friday night to stay with premier inn and thought we would pop here for a quick drink after seeing they close at 11pm. Waiting at the door the waitress came over and said they had stopped serving food, no warm welcome. The manager served us on us our drinks and cleared a table for us to seat which we appreciated. When the male manager disappeared the waitress( tall lady with highlights and several ear piercings) started talking loudly about her opinion about the manager (It wasn’t very nice wording!!!) We felt extremely awkward!!! She rang the bell angrily at 9:30, an hour and a half before closing? she continued to talk loudly, disrespecting the manager and at that point we got up and left. Really disappointing visit!

Had a lovely meal at a good price. Service was also very good - Alison was our waitress and Harry the chef. Would recommend.

Perfect hot food served quickly! Desserts were awesome 🤩 Great Service. Kids had a Good time in the play area. Toilets were lovely and clean!

Lovely lunch! Served food by a new young lad who was very polite and was doing an overall great job around the restaurant. Warm and cosy atmosphere. We love coming here and will continue

Food very good, service absolutely dire, one person behind the bar serving drinks, customers 8-deep, other staff doing trivial tasks, manager flitting about looking busy but doing nothing!!!! Will not come here again, better off at KFC around the corner!-

Really nice Roast, All very fresh, very generous portion of meat, Staff were very friendly and helpful, Very clean place to eat.

I come here every week for brekkie with a friend, food is great as always and all the staff are great especially Jay & Sam are friendly and always greet us with a smile and a chat and we never have a bad day when we come here.

Love coming here. The service is top notch. The food is lovely and reasonably priced. Sam and Jay and the other staff are always so welcoming.

Seems to have gone downhill since previous visit. Firstly tables need updating the one we had needed a good sand down and polish. Ordered the food at the bar and waited. Food came and not much of it for the price, the smothered chicken husband and son had seemed tough and not much BBQ sauce and it was tiny. Vegan burger was good came with a handful of chips and a blob of coleslaw - thats it. Finished food and went to bar to order desserts then a bit of a wait for them to arrive and table to be cleared. For the price, cleanliness and amount of food you got, not sure I will be going there again

Such a great place! that's why i go here so often,the roast dinners are just amazing, but so are the breakfasts they are my favourite, i love everything about the place,sam the manager goes out of his way to keep all the customers happy,so does alison ,all the staff do, and are all so lovely, its just made such a relaxing place to go, great atmosphere very organised place,very friendly,what else can i say,if you have children there is soft play area,great garden to sit in the hot weather ,also shaded area, great coffee machine to have coffee or tea in the bar area or garden, or for family meals, or any occasion,i think this place has it all,and i would like to thank all that work there,its them that makes the place so welcoming and a great place to go ,and of course the great food.thankyou so very much to all of you, all of this review is why i have kept coming back to the mulberry tree for so many years. thank you.and if anyone reads this give the place a visit.

Have been coming to the Mulberry Tree for over 7yrs and consistently recommend it to friends and family. The staff are fantastic, and I cannot fault the service. Food is extremely reasonable. You get so much for your money here.

Had another great meal here on Wednesday. Food is always brilliant and chef Hayley did a fantastic job getting the food out hot and well presented. We had a lovely server Alison who was friendly, attentive and on hand quickly for extra sauces!! Both staff are a credit to your restaurant. Looking forward to our next visit thanks again

I go once a week with a friend for breakfast, never any faults with the food or the staff, Jay and Sam are friendly and welcoming and make time to have a chat with us.

This place is outstanding,the staff are all lovely,table service is great, the food is amazing,such a really well run place,i love it here,lovely place to go out to eat ,or to relax wth a drink.thank you to the mulberry tree,best place ever!!!! Well that's what i think.

Very friendly staff and very quick service. Food was lovely as always and a very family friendly restaurant. Will definitely be returning thankyou!

We went with friends for the carvery on Sunday and the food was very good. Staff were friendly, especially the lad carving, and quick with the service. We will definitely return 😊

Have tried 3 meals different occasions, all exceptionally good, complimented Pat the chef , and Dave head chef for the wonderful service provided. Friendly welcome by staff, could not fault my meal or service. Exceptionally clean, value for money 5* plus

Called in to the Mulberry Tree for dinner on a busy Friday evening, the place was buzzing but we were very well looked after. The food was delicious. Thank you to Louis, Jamie and Cydney for giving us a great experience.

Delicious food. Good portions & value for money. Plus lovely service & nice clean facilities. We went for Sunday lunch carvery which was fabulous. Brilliant roast potatoes, yummy margaritas & I loved the brownie dessert! Quick service by Sam & Alison our waitress was friendly & helpful too. Won’t hesitate to return.

We had an excellent lunch today at the Mulberry Tree Braintree. Food was delicious and very reasonably priced. Staff were all great especially our waitress Alison who was friendly and attentive. Nice atmosphere, clean throughout.

Wow, we expected ok but we got fantastic! Can’t fault a thing for our entire lunch. We had Boxing Day lunch and thought well it will be fine but weren’t expecting too much. The staff were wonderful and the food was all delicious, every part was just great. Thank you so much for catering for our family on Boxing Day, we will be returning for sure. Please could the management pass on our thanks to all staff xx

The Mulberry Tree is the perfect spot for a Family get-together at Christmas. 24 of us ranging from 2 months right through to doting Grandparents converged on the restaurant to be greeted by a beautifully dressed table with poppers and crackers and attentive, helpful staff. We sat adjacent to the indoor play area so the youngsters were free to go and play at whim meaning the adults could catch up in a relaxed way. Fab food and loads of it.. and the endlessly refillable drinks are an economic way to keep the family satisfied. We had a relaxed and very affordable, friendly afternoon... Perfect! What a wonderful start to the Festive season... Well done Sam and staff.

My salf and husband go here quite often some times with are little dog. Yesterday . I was told that dogs are not welcome ,we had to leave. But the was another dog in there . Very disappointed.

Asked for a table near the soft play for my 3 yr olds birthday, was told fully booked on entry. 1 table occupied out of 11/12 tables and when they left and it was cleared the rest stayed empty. I spent most of my time watching my daughter sitting at the empty tables that were ‘fully booked’. This was quite clearly just so the team didn’t have to walk as far and they could keep areas clean. I don’t get to see the family I was meant to spend some time with as they don’t live local, I spent all my time at an empty table we could have sat at as a family! The food was ok but the check back was late, we had all practically finished our mains. It all felt like the team were uninterested in customer service and actually helping you enjoy your experience. It seemed all about saving time and distance at the detriment of the customer. As a manger in hospitality I was disappointed in the service. My expectations of a base line level of customer service for any food outlet sadly was not met and I don’t expect silver service from a pub.

Not best experience, waited at the desk to be seated, nobody came over waited there for quite a while , so walked out and went somewhere else for dinner,we have messaged head office but not heard anything from them

There were four of us booked in for the Sunday Carvery. On arrival we were told that the Carvery was unavailable, no explanation given. We had to choose from the standard menu, this is not what we went there for. To make matters worse, some people were still being served by the carvery. Very poor! We won't be going there again.

Bang average, with a pinch of chaos… but that was the group I was with. On a very wet and windy evening, after a very long drive… the brewers fayre was the shining beacon that beckoned us in from the storm. Damp and soggy but full of potential, we set upon the fayre ready for battle. The food was as to be expected, delivery by friendly staff who could recommend the cheese cake highly enough… so much so it came twice (before and after the meal) We departed full of joy and burgers to our adjacent hotel (not given as shining a review)

Fantastic food and service, staff were very friendly, facilities are good, especially the disability facilities

Don't bother, there are no staff, I booked a table expecting table service... No, don't bother you still have to go to the bar and queue behind everyone even ordering drinks. No point claiming it's a restaurant. Anyhow, having been led to my table and looking through the menu, I chose my meal, only to be told they had run out - would be nice to know what they haven't got before ordering. Tried queuing at the bar again for a second choice, quess what, they didn't have. Have up and went elsewhere. Sticky tables didn't help much either. Spoke to a local who said it's not good he only drinks there because it's on his way home. Whilst waiting in the queue to order a man complained asking why after 40 minutes they still hadn't god their starter. Say no more...

After being at Great Notley park all day we were all hungry and didn’t want something that would cost the earth. We found brewers fayre on Google maps which was a 10 minute drive away. On arrival the place was clean, fresh and welcoming. We got taken to our table quickly. Ordered and within 30 minutes were given our starters. All hot. Then asked if we want the mains prepared right away which is a nice touch. They came over promptly and were again hot. Good portions for the price we paid. We took advantage as it was before 6 the 2 mains for £10.49 and add a desert for £2.49. This made the 4 adults meals £6.49 each. Brilliant value.kids meals for 3 dishes were £5.99. Sides within the kids mains were a little small but that’s the only criticism. We were checked upon and asked if we wanted any condiments. We were then asked when finished if we were ready for deserts. Yet again a nice touch. Service was good. Unlimited drinks areas were clean. A friendly atmosphere. Play area inside and out to keep the kids entertained. It makes it a little noisy but that depends on where you sit. It is a family orientated place after all. I’m sure if you were a couple and asked to sit somewhere quieter they would be able to accommodate you. Overall it was a very good experience. Would return again it up that way.

Was shown to our reserved table where the guy was real polite and helpful. Food was excellent (I had the mixed grill and sticky toffee pudding with custard) The restaurant wasn't very loud, it was a nice relaxed atmosphere despite multiple families with children. Absolutely recommend if you are wanting a fair priced, delicious dinner!

As nearly always, the food is excellent quality and good value. But the drinks are top price. The service is a tad slow, they always seem to be about 2 staff less than they need, presumably to save money, but it does slow down the service - particularly at breakfast time.

We were greeted by Chris to be told that although the restaurant was very short staffed he was more than happy to give us a table if we didn't mind waiting a while to be served. The staff worked so hard, there were only 3 of them but there was never a grumble and lots of fun banta. The food was as always delicious, fresh, hot and very good value. We were served really quickly despite the small number of staff. The lunch menu served from 12 until 6pm never disappoints. Our waitress Alison is always a delight, nothing is too much trouble for her and we are very grateful for her friendly and professional service. We look forward to returning very soon and have even asked Alison .which shifts she is working in the hope of seeing her next time. Thankyou to the whole team for an excellent evening. Xxx

My nephew was in the play area and we needed a table to see him play. We was told the table of 8 was reserved and then we was told that we can sit there because it had confeti un it

We have been here just for drinks with friends with families and had a great time. Today we had dinner, food was average but Alison our waitress was brilliant. We need to know her shift pattern so we can come back when she is working! Thank you so much. We really appreciate your attentiveness as we have been to other restaurants and the service has been terrible.

Soft Play for kids is ok and free, but not really monitored as bigger kids entering when they shouldn't be. Not very clean. Tables sticky and food on carpets. Food ok but wouldn't eat here again. Main was luke warm. Coffee machine milk barely warm. Dirty toilets which are very small and can't open both doors at same time! Wet toilet roll on ceiling just grim.

We stayed for two weeks and we would recommend the restaurant for everyone. The staff were extremely friendly and the food was fantastic. I would like to give a special mention for Alison who provided amazing customer service during our visit. Withregards to recommendation I would suggest the any of the steaks and the big stack burger.

We have been eating here on and off for years. It is our local and first choice for food. They have just recently put their prices up and reviewed their menus, but it is still well ahead of most competition, maybe beaten locally only by Wetherspoons. The food is excellent, and reasonably priced, but you pay a premium for the drinks.

I took my daughter here for lunch today, we ate from the £10.49 lunchtime menu. The food was lovely, friendly service and brilliant value for a cheap lunch out. We added a dessert each for £2.49, I had brownie and ice cream, my daughter had profiteroles. Were both delicious and good sizes. Paid £20 for 2 course lunch and 2 cokes. They have some good deals on cocktails, 2 for £10 ! Will definitely return

The staff were welcoming, the food arrived quickly and tasted good. A pleasant atmosphere, a lovely evening.

We had a 2 week stay in the Braintree PremierInn A120 and eating here for breakfast and evening meals. It is such a great place to eat. The softplay and outside play area are fantastic for my children and the meals were delicious. All the...

Great service, great food for the price. Been working away for the 6 weeks, come to the pub most nights and never had an issue.

Great service with a warm welcome by Ellis. Great food and drinks cannot fault the meals. All meals arrived together with friendly waitress service. The restaurant was clean and presentable forming our regular friend get together. Requested our usual table during booking. Easy to book...

Staff great, very friendly, hon the sharing platter. Exceptional stay. Alison was great! Thanks guys :)

Had a great time great food exceptional staff I had a great conversation with the waitress Alison she is very friendly and a great host will definitely be back

Excellent service from all members of staff on duty this evening - Louis, Sam, Alison and Chef Pat. Was running incredibly late from work and although the kitchen was closed they very kindly agreed to make me some food which was very much appreciated. All...

I can’t rate the staff highly enough. Whilst staying at the adjoining premier inn we ate on Friday and Saturday evening. The food was delicious and the service was excellent. Cyd, Ellis, Kriss, Louis and Samantha were an absolute credit to restaurant and were polite,...

Good food, but waited a long time for our meal and they didn't come out at the same time, it was about 10 minutes to get be able to eat together

Visited here this evening with a group of friends and our children. The service was great and the food was lovely, no complaints at all. The play area is also great for the kids.

Was greeted with an A4 sheet of paper of missing menu items. No garlic bread or chicken goujons was a nightmare for my fussy eating teen who usually has g/bread as a starter and chicken for her main. However we found a work around to...

We have spent 4 days eating at the mulberry tree. Breakfast was amazing at the variety of food. Something to suit everyone. Dinner was also very good and very tasty. The staff were very helpful and friendly & nothing was too much trouble especially Samantha...

Turned away because they - after a couple of years of going there - told us that they only allow dogs of a certain kind. Food quality was variable but the value was good.

I've been a regular here for many years, the food quality is usually excellent, and the food prices have been very reasonable, though the drinks are expensive. A recent trend is they cut down on staff presumably to keep within their budget, and the staff...

Friendly staff but we was told to seat ourselves to then find a tablet to find it very sticky and extremely dirty ! We visited with only 3 tablets of people seated but we were shocked to find very dirty tables that hasn’t yet been...

Having been to see a school play at that awkward time of the evening where you don't have time to have dinner at home, we decided to stop off for dinner on the way home. As it was fairly late the restaurant was quiet so...

Stopped here on the way home, staff were very friendly and food was good. Definitely value for money, but you get what you pay for. Bonus was the soft play, kids were knackered by the time we got home! Definitely be back.

We went in this evening for a meal on our way home, we was welcomed at the door and shown to our table by a nice friendly lady called Samantha . We got served at the bar by a young lad called Louis, who was...

Not overly clean restaurant, cutlery on table dirty and seating filthy. Staff not particularly helpful, more interested in chatting and laughing in the kitchen…wouldn’t recommend.

I’ve been coming to the mulberry tree for around 12 years, the food quality and the service never drop, never a bad experience! The last 2 times I’ve been in with my family Samantha has always engaged with us, made us feel welcome and is...

Sprouts rock hard,swede water logged, no beef left, stuffing empty, potatoes mush, presseco all gone deff wouldnt return worse xmas dinner ive ever had cauliflower cheese brought out 20mins before i got my dinner so cold, pigs in blankets rock hard avoid yuck !!

I have had a Christmas Dinner here and it was excellent value, and excellent food. The service was a tad slow, but they were busy and understaffed. Some vegetables were a little crunchy, some people like this, I prefer them soft. As with their main...

this restaurant has very good food for the variety of dishes supplied- very reasonably priced for a family of 4. however the tables are sticky and our mac n cheese we found a hair in the meal. The staff are average service wasn’t s fantastic....

A lady made a false acquisition about myself,my daughter, my friend and her daughter The manager didn’t handle this situation very well & the chef was very rude to us. We had already had our meal, but didn’t stay for desserts or more drinks after...

I'd not been here for breakfast for some time, and this time it was peak time on Saturday. The restaurant was very busy, and the staff were stretched, but I thought I had good value for the money. Many things were running out, and perhaps...

I've eaten here a few times when working in Braintree....and have usually had bad service and unappetising food, Whilst the menu is not inspiring to the taste buds, I was pleasantly surprised by how much the service and the quality of the food and its...

Ate here for convenience but wish we had chosen one of numerous alternatives in the area. Food was very mediocre. Toilets were appalling, both male and female, to the extent that our friends who had joined us had to leave early as could not use...

Me and my friend come often, we usually forget lunch stats at 12 and arrive at 11 they allow us to sit and chat before they are read and the food is always Tasty and the staff are polite, would recommend

Regulars here for lunch. Apart from advertising skin on fries as chips the food is good and excellent value, 2 mains for£9.49 for example. Staff very friendly and helpful, nothing is too much trouble. Sunday carvery is well worth a visit.

After a day out we stopped off here for dinner. Used the 2 mains for £9.49 deal. OK for the price we paid.

First time visit on overnight stay and found the staff and food very good. Food arrived hot and edible. Staff very helpful and friendly. Would definitely visit again.

Visited this venue and would highly recommend, I had the smothered chicken with salad, coleslaw and garlic bread and it was delicious, my mum had the gammon steak with egg, pineapple and salad and she thoroughly enjoyed it, we usually have the Carvery here (...

Deuces to use this Brewers Fayre whilst away and found the manager warm and welcoming and happy to assist. All the staff were kind and food was excellent fir the price you are paying. Well done.

Ok so I know it’s cheap but this was quite probably the worst meal out we have ever had!! To basically sum up the quality (or lack of) of the food, we asked if one of our children could have plain pasta instead of pasta...

We had booked into the Premier Inn and had breakfast at this restaurant/pub. On Sunday it was Father’s day and completely chaotic with everyone all over the place a d extremely noisy. The breakfast was self service and we found the bacon burnt, the hash...

We booked for 6.15pm today and were sat in the corner out of the way even though the main area was almost empty. Ordered food and waited, and waited and waited. My son asked how much longer it was going to be and 5 minutes...

We were booked into the Premier inn A120 with a meal deal . We booked a table for Five O clock thinking it wouldn't be too busy . When we arrived the manager told us that as there we 70 covers booked between 5.00 and...

Had a lovely Sunday lunch for my birthday staff were amazing food great. Made my day really special thanks again. sorry it's so late

Upon arrival we were seated in a dingy corner even though we booked ahead and the restaurant was empty at the time. We asked to move and the extremely nonchalant manager gave us another table. We ordered our drinks and food and within 10 minutes...

Stayed at Premier Inn, had dinner and breakfast, there was 12 of us, the food was lovely a big thank you to Sam, she was amazing, credit to the company

Husband and myself visited today .filthy table .had clean cutlery set up so odviously wasn’t cleaned before setting table .food wasn’t good .fish greasy .won’t go back

We have come back after 2 years lockdown and we were greeted to the warmest welcome. How lovely the staff remembered us. Food is still as good. Hopefully we will be able to get here again so soon. I have a daughter with learning disabilities...

The quality and quantity of the food, for the price, continues to amaze me. Though sadly, unlike Wetherspoons, the price of drinks remains high. The latest menu is not as good as previous ones, I miss the pies for example. But there is still a...

After travelling over 2 hours to Essex for business, my husband and i decided to try the premier inn eat as much as you want breakfast ,it was 10.30 so checked if they were still serving ,was told yes till 11am,no we didnt need to...

part of a chain but a decent selection on the menu. Nothing special but nothing to complain about either. A convenient good value pub/eatery.

Ate here whilst staying at premier. Had the bargain two mains for 8.99, which suited our appetite perfectlyThere were some things unavailable but this was pointed out straight away. There is a soft play area so it can be noisy, but staff make an effort...

We stayed next door in the Premier Inn so ate here for convenience. A tad basic - you have to order at the bar - and most of the food looked and tasted like pre packed frozen stuff. but did the job. Drinks were a...

Ladies toilets were out of order so sent to another toilet to find 3 toilets but 2 were also out of order. This meant a very long queue. This was dinner for four adults and two children. I can recommend the carvery.

Popped in today with friends for breakfast. Quality products and very friendly staff I would definitely recommend visiting here and there is a large play area for the kids. Well done everyone 👏

Went with 13 friends for the Christmas meal. The service was excellent (even though they were busy with two other big groups), the meals were very good with generous portions, but the amazing thing was the low price.

We had a very nice meal from the festive menu, couldn’t fault the portion size, food arrived nice and hot, staff very friendly and helpful.

We arrived 45 minutes early for our table for 5 because it involved two car trips to accommodate the teenagers dining. This was not a problem for our greeter, Jamie, as he showed us straight to a lovely large table. He supplied us with menus...

We went there for a nice Carvery but was Very Disappointed. We had Aunt Bessie's Roast potatoes, Aunt Bessie's Parsnips Aunt Bessie's Root mash. Basically nearly everything was frozen once apon a time. Both my wife and myself left most of our dinners. VERY VERY...

The food was absolutely disgraceful, the sort of stuff you wouldn’t even feed to a dog. No taste to it whatsoever, had the beef and ale pie and smothered chicken, both were vile. About the nicest thing on the plate was the sweet potato fries...

Ok..so arrived 10th October for our booked table for 4. Waited sometime to be seated, no apology from whom I assume was the manager as no uniform but a shirt and trousers but took our name and then did take us to our table which...

Lovely food and great service by Samantha. Give her a raise! Highly recommended. We will be back soon.

Not very busy at the moment, re Covid. Had a complete change of staff - do not know why, but missed seeing the regulars.

Place was filthy, food came out luke warm. Management have zero people skills! Told our table had been double booked so we had to move. Told this whilst still eating the main course! Ordered a glass of wine and got a cheap alternative to what...

We arrived about 10.15 a nice lad took all our breakfasts down, there was fresh orange juice, cereal fresh fruit, loads of teas coffees, and pancakes, croissants, toast white brown, help yourself to as much butter marmalade as you like. The sausages were lovely, the...