Based on 354 opinions finded in 1 websites
Based on 354 opinions finded in 1 websites
Opinions
We had our last visit to the Coach House because it closes on 31st May 2023. We have been here several times over the years but had to come for our last lunch visit before it closes next week. Mind you we had enough points on our Bonus Club card to get a free bottle of wine, but we said our last farewell to the staff, especially Pippa & we hope she gets what she wants when the place closes. It does seem a shame to demolish this restaurant & the Premier Hotel just to extend the car park for the Trafford Centre.
Herbbooth . 2023-05-25
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Awful. There was hardly anyone in (and I think we understand why now) but we still had to wait for over an hour for our food. There was so much out of stock they had to give us a written list of exclusions with the menu, and yet we still had to make changes an hour after ordering because they ran out of more in the meantime. It eventually arrived in stages, so two had to eat their entire meal while the rest of us watched and waited even longer. My medium-rare steak was extremely rare, verging on blue. Two of my children ordered theirs medium, one came well done, the other bloody rare. But by then we were so hungry and couldn't risk having to wait even longer, so we just ate and tried not to think about it. No real attention from the staff, despite there being hardly anyone in. No explanation or apology for the delays. Oh, and we didn't even get our points. Never going back.
Dave R . 2023-05-20
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Went today 6 of us 3 small children a teen and two adults for breakfast. Wow what can I say Absolutely spotless buffet everything was fresh and all areas were the cleanest I have seen in this type of service l. The selection of food available was extensive from cereal and pancakes to a full English Unlimited tea and coffees even lattes. This was made even better by the deal in holidays meaning we only payed for the 2 adults!!!! I will be recommending it to all and will be our new go to for breakfast
Jessie H . 2023-04-06
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Amazing, perfect customer service, manager was so understanding to my difficult friends. Thankyou for accommodating to the many allergies
Alex H . 2023-04-01
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Perfect for a bite to eat after a hard day's shopping with the wife. Great menu choices, great prices and great beer
Tony G . 2023-03-31
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Again, been there for our family meal, one of our favourite places to dine. Amazing choice on the menu and the portions sizes are very generous, but not too much. Staff are always very accommodating and helpful, plus they give it a very friendly and warm atmosphere. Needless to say we will be returning. Thanks guys.
magzw2021 . 2023-03-29
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I came with my friend. Loved the staff, and the food was good. I spent most of my time in the bar area with the pool table. Will be back soon. Thanks for everything, guys
MaryTwice . 2023-03-25
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Arrived at our hotel which is attached with a toddler at tea time to be told they was fully booked ( tables free all around) told we couldn't come in.....wouldn't even let us order a drunk or anything for toddler....went back to hotel at 5.55pm and checked online and was able to book for 6pm 🤣 Eventually ordered food which took around 20 mins after being ignored again by the rude waitress called Eva...... Food came out and was STONE cold.....sent it back.....waited another 15 mins for soup....we didn't eat any meals as all came out separate and was put off as all got sent back The sofa seating area was FILTHY!!! In fact the whole place had a funky smell Absolutely shocking service and we didn't eat our food.....got a refund and left..... Never known anything like it.....AVOID Needs closing down
867SarahB . 2023-03-20
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The service was excellent and the food was good, chicken was succulent and was made to my liking and would definitely come again very soon
ngonikmg . 2023-03-11
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Well I decided to come with my mother, mum ordered smoothed chicken and I ordered the gammon and eggs, when the food came straight away on mum's plate the chips were over done, the chicken was hard to eat... The waitress did replace the chips but by time she came with a new portion the rest of meal was going cold. I've been here many times and today I was not impressed with the food or service today, I had to wait a good ten mins before I order my food but I understand busy Fridays but even so, anyway hopefully next time when I come back the food will be up to scratch, really wanted to treat my mum especially with me not getting that much time with me working nights. Not happy
SJJBWBRFM . 2023-03-10
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We visited here at about 8pm on Sunday evening, after being let down by the other Premier Inn restaurant up the road. I was promptly & cheerfully greeted by two members of staff who agreed that we could have a table & found us one quickly close-by. We are a family of 4 (2+2) and 3 of us were eating. The guy on the bar was really friendly again when we ordered food & drinks. We were pleasantly surprised at how quick our meals came out, particularly because it was later in the evening, but we were so grateful as we’d had a long day & were all very hungry! The food was great, piping hot & tasty. Good value for money too. We didn’t stay for desserts as it was going on for 9pm & we had two kids with us. Will definitely visit here again! Might even stay in the attached hotel if we can. Definitely recommend!
RJVN85 . 2023-02-21
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Visited this restaurant for the second time. The overall opinion of the restaurant was nice atompshere, clean, friendly and great food the prices were more than reasonable and the food was amazing. We were greeted by a young well presented man who later, when asked confirmed his name was Ben. This man could not do enough for us and made the experience one where we will return.
magzw2021 . 2023-01-15
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Went for a family meal for the first time at the coach house and the food was amazing. We got seen to by Ben who was also amazing, he couldn't do enough for us. Will definitely be returning soon.
Tony G . 2023-01-15
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Absolutely love this place! It's perfect for families as it has everything. The food is always delightful when we eat here and the deserts are amazing. The priceses are also very reasonable. What makes this place great is that it had a soft play centre for young children! It's quite large too, with a toddler area next to it. The fact that they have tables where you can order and eat from in the kids area means you can always keep your eyes on the little ones. I'd also like to point out that the staff there are always impeccable. Aways warm and welcoming, especially Suzie, who runs the soft play area Hats off to everyone involved here
Warren_G_721 . 2022-12-29
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Always a warm welcome at the Coach House. Food always fantastic, and the service even better. Special mention to Amanda for always going above and beyond! :)
Leah B . 2022-12-19
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We had a two course festive lunch, which was excellent value for money. Prawn cocktail (generous), Turkey and Ham hock pie (filling), staff very friendly and helpful. Really relaxed atmosphere, spacious establishment, no pressure to eat and run. Will recommend and be back.
janebN8352XT . 2022-12-02
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Had my sons Birthday breakfast party this morning in the soft-play area and everyone had such a fab time. The children loved the softplay area and breakfast was lovely. Suzie who was the party host was amazing and I can not thank her enough, she...
rebeccamG9008DW . 2022-11-19
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Came in this evening for my daughter's 1st birthday. Was greeted by Amanda who explained how to order and how the play area work. We ordered at the bar with Jodie who was nice and very polite. The food was delicious, the chicken wings were...
jennytD3276QQ . 2022-11-06
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Been here on several previous occasions and always been more than happy with service and food, however visited today and was more than a little disappointed. Opted for a Sunday Roast from the carvery, meat was nice but had to wait a good few minutes...
FizzRox . 2022-10-30
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We held my eldest daughter’s sixth birthday party at the Cottage House, it was very good value, including food & drink for the children, soft play, pass the parcel & party bags. It’s was great to have a party organiser, Suzie, which made life so...
dale486u . 2022-10-30
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Me and my family come here every Friday after school and work and the staff are absolutely brilliant as well as the service a lady called suzie is extremely lovely and so helpful would definitely recommend coming here
jessicasI5842AO . 2022-10-21
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We often go to the Trafford centre, Brewers Fayre, Coach house and always enjoy time spent there. The staff are all lovely, Emma the chef, Cherelle, Eva, Mike, Pippa, Suzoeand Simon especially. The food is very nice, and there is a good choice for vegans...
LeighCole999 . 2022-10-10
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He’s breakfast here it was really nice very fresh loads of variety. The staff were super friendly and the guy who served us was very nice. His name was Simon.
V3421KNstephanieg . 2022-10-08
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Six adults and three children and not one decent meal. Some examples, garlic and herb mushrooms in breadcrumbs, tasteless and rock hard. Roast potatoes were warm but the steak knife couldn't cut them and the only difference with the replacements was that they were hot....
terryh989 . 2022-10-06
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Have been here quite a few times always get a friendly reception each time we come, Mike p is the one who serves us always a friendly guy, want to say thank you to Mike p and Simon for cheering me up after being rudely...
Tracy W . 2022-10-05
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Was a warm welcome when I came in, and the lady who served me Suzie was extremely friendly and helpful. It made an after school visit more enjoyable. Will definitely be coming back, and I now have a membership card!
shoushan95 . 2022-10-04
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Went for breakfast this morning pippa and Cherrell was amazing and the food was beautiful. Definitely be Comming back here
557kaydenr . 2022-10-03
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breakfast was £9 odd as much as you can eat. only the continental breakfast is help yourself. Normal breakfast is you give your order to the waiter and he brings it to you. You can ask for more as much as you want but i...
gary h . 2022-09-25
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Food was was standard pub grub but nice enough, received great service from Mike, and would recommend!
jamiemX1253NP . 2022-09-19
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Great service and good food Me and my family came into the coach house a couple of days ago for breakfast as we were staying in the premier inn next door. We all had the unlimited breakfast which was very very nice. Can’t fault it....
Daniel T . 2022-09-17
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I've been recently for breakfast and back for lunch a few days later. Warm welcome each time, nice friendly staff. The breakfast is a great selection. And two mains weekday deal is fab! Thank you to Amanda who was on shift each time. We'll definitely...
xoxo090 . 2022-09-17
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Visited on a Friday evening, was greeted at the door by Mike who explained to us about a few dishes on the menu not being available. This didn't bother us as they still had our favourites available and other dishes to choose from. The service...
jennytD3276QQ . 2022-09-16
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Fast and easy ordering service. Outstanding food service. Humble customer service, given booth on demand. Have visited the month prior to this and the service has been outstanding on both occasions.would recommend to anybody to try here ahead of Trafford Centre Food court usually space...
V8166TEsamuelj . 2022-08-28
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We are a family of six, children ages 9-16, we've just spent a Fri - Sun at Trafford Park and through this have had a breakfast, lunch and evening meal at the couch house. My first impressions were of a friendly and welcoming team, big...
201danniellek . 2022-08-28
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Have visited this restaurant many times & always enjoy the meals. We usually go during the week at lunchtime but went on a Saturday because of an e-mail offer for 2 courses for £10, thought it might be too busy but it was fine. Good...
bimandhim . 2022-08-20
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Just returned from a fantastic evening ! Food was excellent.Service above and beyond excellent,our meals were served hot,speedily served and efficiently! Can,t praise the wonderful staff here enough! Quality of food was amazing! All staff were very pleasant,kind and friendly.They all work very hard and...
Janice H . 2022-08-20
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Unfortunatly after being frequent visitors we have never been so disappointed as we we’re on our recent visit. We always go with my daughter as she loves to play, no issues with this area (although some older children were play fighting and it upset a...
dinkydivauk . 2022-08-16
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Amanda Simon and Mike should have a pay rise and they are a credit to the company they will bend over backwards to do anything for you . I travel a lot around the country and stay in premier inns and this one is the...
K3156UGscottw . 2022-08-10
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Simon is the life of the party! Friendly funny and now a dab hand at making cocktails. Kept us coming back to the bar all night (with the help of friendly Amanda who was much more excited about making the group a round of cocktails!)...
CharlotteEatsALot . 2022-08-10
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Came today with my daughter absolutely fantastic visit met by Cherrell who made us feel at home food and drinks ordered with Izzy who was brilliant and food delivered by Mike . Outstanding in all areas and the food was brilliant
MrCourt . 2022-08-05
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Visited on 31st July, first time eating at this restaurant, food was lovely we had the Sunday Carvery and was by far the best I’ve had, the lady who served us was called Emma she was lovely, so friendly and Made us feel at easy....
J5788YEemmac . 2022-08-01
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Visited today for the first time with family and work friends the food was lovely we had a carvery and was served by a lovely lady (Emma) very nice and friendly we will definitely be returning thanks for making us feel welcome ⭐️⭐️⭐️⭐️⭐️
darrenwD3728AJ . 2022-07-31
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Called in on Sunday 17 th July and had a really lovely and enjoyable Sunday Carvery . We had 2 meat Sunday lunches which were excellent and my teenage daughter ordered a vegan one which the customer service from the staff was outstanding, both chiefs...
Nicerrr . 2022-07-20
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We are frequent travellers and use this hotel often for a over nighters before we go home after holiday....as per normal Mike met us and looked after us after travelling that's what you need ....feel I have to give a mention to David and Emma...
Roam765999 . 2022-06-26
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Just back from 2-course meal at this Brewer's Fayre & what a lovely time we had. The service was good, staff all happy & welcoming & food excellent for the price you pay. We do eat here quite often but this is the first time...
bimandhim . 2022-06-25
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Excellent service, staff were extremely helpful - had a great experience and will definitely come again. Dan was very professional and is a joy to have as our server.
OnAir18508784770 . 2022-06-17
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She's been amazing with my children and me and my partner as she makes us feel welcome and safe here
369mellisac . 2022-06-11
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Cherrell always serves us immediately great service lovely banter !!! Madrid in draft is amazing would definitely recommend
Y5946EYmatthewc . 2022-06-10
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Ordered food at 13:27. Ate and finished our mains at roughly 14:00. Quick service when we ordered our mains, however we ordered our mains and dessert at the same time and our desserts didn’t arrive until 14:50. We got a refill drink, when we went...
H4708ZCleahb . 2022-06-06
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I came in for a carvery today with my family. All staff couldn’t do enough including Our waitress eva, the food was ok but the profiteroles were gorgeous and we will definitely be coming again.
295tasnim . 2022-05-29
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Had an amazing time with evie and suzie hosting my twins bday party in th soft play area my daughter has cerebral palsy and the girls made sure she had as much fun in the party room with the music and lights as the rest...
linzeyjayne . 2022-05-25
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Stayed in the Premier Inn next door. We booked breakfast here for the following morning, great all you can eat buffet. Lovely food, plentiful and hot. Staff were great too. Would definitely recommend.
marshall19_10 . 2022-05-07
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We held a joint party for our soon to be 8 and 10 year old kids here. We were more than happy with the service. They provided invites, party packs and thank you cards for after the event. We didn't use the invites as they...
M8903SNdonnaj . 2022-05-02
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62 hungry parents and kids - lovely carvery, drinks and service. Thanks to Chenell, Dave and the rest of the team for being so accommodating and making us feel so welcome.
mattr849 . 2022-05-01
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the food was fabulous, service was great, it was a family members birthday, brought out a candle and dessert also sung happy birthday, all very friendly and happy, great time overall
Navigator51799562045 . 2022-04-23
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Fantastic service, friendly and funny. Thanks "Sherelle" ?? - manager Always looks after us when we come in. 5 stars . Thank you x
hankey5 . 2022-04-15
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I visited the premier inn beside the restaurant and ate dinner and breakfast in the Coach House. I am currently on a diet and for breakfast enjoy overnight oats as it’s a niche item I asked the Charelle in the restaurant if I could make...
sjla4 . 2022-04-12
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Stayed at the Premier Inn and ate at the Coach House. Mike and Dan were brilliant and looked after us so well when we first arrived at 8.pm. Had a fantastic meal with my family. Food was good and service excellent. Also had breakfast both...
petersM3776FT . 2022-04-03
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What can I say, this Brewers fayre is All ways and I mean All ways AMAZING! The food never lets us down and is always perfect, the staff are amazing, examples of these are Dan And Charelle. And the price is Great Value For Money.Just...
LucasF0163 . 2022-03-25
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Stayed at premier inn and had food here everynight of my stay staff here and manager cherrell were brilliant food was also very good would highly recommend
seanpaulf2022 . 2022-03-24
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Mike and Cherrelle where amazing especially with my daughter !! Food was amazing especially the new. Hill I con carne jacket potato
V1080WMdanielc . 2022-03-23
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Welcoming friendly family pub. Staff very helpful. Food exceptional. Steak perfect. Platter perfect. Blue badge parking. Public transport , bus and tram to Trafford centre.
JANETDENISE . 2022-03-22
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Had a birthday party and then a meal, Eva hosted the party and was excellent she did an amazing job and made the party perfect so professional and caring to the children and adults. We then had a meal which was perfect, the Coach House...
andypS522AS . 2022-03-19
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Simon was brilliant with us Very happy with the service very helpful and happy Can tell he takes pride in his job and profession Would come again kids really enjoyed his enthusiasm
staceyhU7028AC . 2022-03-08
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Came here today food was absolutely dreadful. Wouldn’t even give it a one star to be honest if I didn’t have to!! The chips were over cooked and burnt so we’re the garlic mushrooms. The fish fingers were undercooked and the bloomer bread wasn’t even...
xjessicamcx . 2022-03-02
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Always come here and never have an issue. Play area is good for the children. Simon on the bar , Eva and Sophie the waitresses couldn’t do enough for us. Staff here are always up for a laugh. Food was great Please bring back the...
M6229APdonnas . 2022-03-01
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Stopped off for food and couldn’t have been happier with my burger and could not fault any of the staff Sophie Simon and Eva couldn’t do enough a credit to the restaurant
jackdP4108VU . 2022-03-01
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Great atmosphere and the food was spot on too. We have not been for a while however called in when visiting Trafford Centre and very glad we did. Really friendly staff
DMAPHEE . 2022-02-28
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I have just enjoyed a meal at this Brewers Fayre, the staff have been lovely, very friendly especially Cherrell who couldn’t be more helpful Will visit here again Ian
iansK3094PU . 2022-02-24
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The staff at the venue are fantastic Cherrylle, Simon, Gary, James and the team are the reason I keep comming back. I've stayed here for business for over a year.
JohnDoc1109 . 2022-02-24
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Came in for a lovely Sunday roast honestly couldn't fault it ! All staff Sophie suzy and Rebecca where amazing the manager cherrell was lovely and extremely helpful thankyou for a lovely meal! Definitely recommend coming !
Stephen E . 2022-02-20
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Excellent service had a great day thank you cherrell for your service had a top day kids loved it brilliant service from cherrell
942callyh . 2022-02-20
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A party of 34 arrived for 60clock in the evening .i ordered a portion of sweet potatoe fries ana a portion of garlic flat bread with cheese and onion. Waited for nearly a hour before i got my meal by this time the rest of...
Teddy21l . 2022-02-19
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Been here a few times now and it’s been amazing all staff; Cherwell, Sophie, Emma Rebecca suzie have been great ! All friendly and helpful made me feel at ease. Thank you
MrCourt . 2022-02-11
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Came in for carvery with my friend on a Sunday and I must say I was impressed. The food was nicely cooked and the staff were super friendly and helpful- shout out to Emma especially! Will definitely be coming back soon.
Diana N . 2022-02-06
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Lovely and friendly staff. Very welcoming at the entrance, bar and food station. Will come again. Emma was great serving and very friendly and lots of smiles
preciousd564 . 2022-02-06
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Firstly, as a family we have been going to this restaurant for years and it's always been spot on with a good choice of food. Our latest visit was certainly not what we expected. On arrival we were greeted and asked if anyone has allergies,...
P679YMscottc . 2022-02-05
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Just returned from brewers fayre coach house with my wife, the staff were very friendly and nothing was to much for eve who served us very professionally and pleasant manner. My wife and I usually at least once a week excellent value and the staff...
geoffwillson1 . 2022-02-01
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Great visit! Service was amazing from Rebekah behind the bar, our waiter Dan was very bubbly and smiling and very attentive. Food was piping hot and cooked to perfection l. Even my fussy 6year old daughter said it was amazing! Would highly recommend and will...
nataliewX6787SB . 2022-01-20
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We were staying in the Premier Inn next door and popped in just for some tea and the service and team were so lovely! Food was nice and decent prices. They put a candle in my dessert for my birthday which just made the night...
sophiecH5709UX . 2022-01-08
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On monday the 20th December me and my family had booked breakfast with Santa for 9:30 am. We arrived at 9:30 to join the que. by 10:00 am we still hadn’t been seated and not one person came over to us to explain what was...
Ashley P . 2021-12-29
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Absolutely terrible, won't be going back next year, badly managed and the food was embarrassingly poor for a Christmas lunch not worth the money, no complimentary drinks were provided, no social distancing, the waitress service was excellent however!
michellecQ6265SF . 2021-12-26
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Welcoming. Excellent covid arrangements. Plenty of bluebadge parking. All on one level . Accessible toilet. For customers who are light sensitive the lighting comes on before you enter the toilet. It typifies the attention paid to accessibility. Sophie , Daniel and Pippa are a dynamic...
JANETDENISE . 2021-12-12
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We visited the Coach house in December for a large group booking for a festive 3 course lunch..Cherrelle handled the booking ..other venues seem to struggle with the service for a large group but here the service was fantastic...Cherrelle and the staff were so welcoming...
carl B . 2021-12-08
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Fab service both for breakfast and afternoon drinks. Mike and Simon both fantastic cannot fault them. Our experience spanned all day
Debbie O . 2021-12-07
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A fantastic visit on a sunday afternoon! The atmosphere was amazing. The staff were very happy and very accommodating! The service from Emma behind the bar was phenomenal! Then we moved on to the Carvery to be served by another emma! Who was full of...
H2996YHdeanb . 2021-12-06
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Visited here for a quick bite to eat before a long journey home on a Sunday afternoon but the aroma of the Sunday carvery was too hard to resist! Service was prompt and staff were very friendly, especially Emma who served the carvery, she greeted...
FizzRox . 2021-12-05
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Visited The Coach House in a Sunday before shopping at the Trafford Centre. The team are all so friendly and should be proud of themselves for providing such a welcoming atmosphere. I would particularly mention the “cheeky one” Emma, she knows what I mean! My...
K8620GAstephenc . 2021-12-05
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Another lovely visit. I honestly have nothing bad to say about this place, the staff are amazing, always polite and friendly, nothing is to much for them. we visit at least once a week with kids and without and always get amazing service and great...
leannebA7394WW . 2021-11-07
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Came for a night away and went to the coach house for breakfast. Amazing food by Andy and fantastic service by Simon! He was a pleasure to be around, so bubbly and down to earth. Would highly recommend!!
Emma-Jo C . 2021-11-06
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I visited today with my children, Emma served us at the till and her customer service skills were 10/10! Engaging and having a laugh with myself and children. Always goes the extra mile to make sure her customers are happy!
92rebecca1 . 2021-10-29
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i was not sure wither to wright this review however i have a duty of care and this is why i am doing it. I was having a meal on the 17th October with my friends at the Coach House at the Trafford Centre, I...
Y6807LFcraigm . 2021-10-24
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Went here today for My daughters birthday was greeted by a lovely staff member Emma who made sure we felt welcome and gave a great service throughout the whole time we was there. Was a new menu from the last time we went and the...
laurellel2021 . 2021-10-14
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Having been here a few years ago where the food and service was average, I didn’t hold out much hope for this visit but wanted somewhere that my 3 year old could play and eat that wasn’t overly expensive and thought I’d give it another...
CatBoardman . 2021-09-29
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Food was lovely and the staff were friendly and accommodating (we were a big group) staff came to check we were happy regularly and were really helpful.
jennypL9057SI . 2021-09-11
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Wanted a quick bite and drink after visiting Trafford Centre. Staff here are fantastic and very attentive. Food as always was very good, clean plates all round. Emma and the team doing a great job.
Mr_Willo . 2021-09-04
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Emma who was serving the food was really nice to my son encouraging him on what food to get and taking an interest in what he was sayin. I always think its great when staff are friendly with kids it makes it alot easier when...
623genm . 2021-08-16
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Not been here for a while but decided to go for our tea,food was lovely and not a very long wait atal and was very impressed with the friendly staff especially Simon who works behind the bar there,we will be back 😀
Traceyloopyloopy . 2021-08-11
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Simon and the team were fantastic tonight. Went above and beyond, nothing too much trouble. Friendly yet professional. Brewers Fayre should be proud to have staff like this.
913sarahn . 2021-08-11
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Simon behind the bar was hilarious, lovely and very helpful. Food was amazing. Staff are all lovely 😊 will definitely be coming back soon. Think Simon deserves a raise if I’m honest 🤣
jadecZ880MR . 2021-08-11
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