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4.5

Based on 2.446 opinions finded in 3 websites

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Nº 576 in 2648 in Liverpool

Nº 32 of 106 American in Liverpool

CUSTOMERS TALK ABOUT DISHES WITH..mustchilliheartroundcheesechickencoffeepumpkinoldmeatgrapefruitchocolatecoolpaypuppy

comment_iconOpinions

Jumping the train down from Kirkby to Liverpool City Centre for our first visit of the new year to visit some of the great pubs our city is justifiably famous for, at the very top of our list of bars to visit was Brewdog. This is a wonderful bar ,I love the look of this craft beer bar, the interior has a cool industrial look to it ,a cool looking serving bar dominates the main room, beers on offer are on electronic boards behind the serving bar, great neon lit features, wonderful decor and furnishings and plenty of seating options spread throughout this bar both inside and outside, its just a really good bar indeed. We had a study of their beer range, in the end we both opted to have Brewdog " Elvis juice " and these were served in excellent condition being iced cold and sparkling, we chilled out and soaked up the great vibe in this busy and popular craft beer bar while we sipped our beers . My beer was really good, a crisp ,well balanced beer ,hints of caramel give way to citrusy grapefruit overload that's just so delicious, a classic Brewdog beer served in a classy Brewdog bar by staff who are genuinely pleased to see you in their bar. We both really enjoyed our beers in here before we moved on and although our visit to Brewdog Liverpool was only brief we had a great time. Brewdog Liverpool is easy to locate along Colquitt Street . Opening hours are; Monday to Sunday, open from midday. Well worth checking out if you're in the area.

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Pub Monster Neil . 2025-01-13

MORE AT TripAdvisor

Visited with family to make use of the January gift card offer. I must say the staff are excellent! Shout out to Lou and Amy who put up with us and our requests until we were just about the last one’s in the place. Constantly checking we were ok, and helping some novices with drink selection. Looking forward to coming back for another night without the kids.

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Alyn W . 2025-01-12

MORE AT TripAdvisor

A real gem in the heart of Liverpool city centre. Lovely beer, fabulous food (seriously the best burgers in town) and friendly super helpful staff (Lou, Ollie and Klara) What more can I say?

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Simon . 2025-01-11

MORE AT TripAdvisor

A great place to have drinks, the staff (Lou, Ollie and Klara) were friendly and helpful when recommending drinks. Plenty of options to choose from, both for drinks and food.

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S W . 2025-01-11

MORE AT TripAdvisor

Great, wide selection of beers and great selection of vegan food. Great service from Lou & Amy. Inclusive space, where you can sample any beer before you commit to a full pour.

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Chris S . 2025-01-10

MORE AT TripAdvisor

Brilliant establishment! Cheers to Bradd and Ben for the excellent service!

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Samuel Fisher . 2025-01-07

MORE AT Google

Fantastic craft beer on tap - Brad and Ben were incredibly helpful!

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Aidan Mcguire . 2025-01-07

MORE AT Google

Excellent pint, had a lovely time here and served by two delightful gentleman Bradd and Ben. Would highly recommend!

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Tyler Rooker . 2025-01-07

MORE AT Google

Great place for a beer with your dog!

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Valeria Cortes . 2025-01-02

MORE AT Google

A wonderful pub to hang out and chill with a beer and some food. The beer is world famous and you get a lot more options here than in other places. Food is great and staff are friendly and helpful.

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Kevin Ang . 2025-01-01

MORE AT Google

Nice bar and atmosphere. Decent selection of beer on tap. Oy had drinks didn't have any food on this visit.

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T Keo . 2024-12-21

MORE AT Google

Excellent food and drinks all day long

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thomas waring . 2024-12-20

MORE AT Google

Had a works Christmas event and before going out stopped by Brew Dog Liverpool for a few and was surprised by the selection they had on offer. We accidentally ordered the wrong flavours on our food but one of the workers called the manager and Sam came over and sorted it. Great team, great place, great crack

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Ben Hughes . 2024-12-18

MORE AT Google

Had the best time ever. I have been meaning to try this place for a while but I saw their facebook posts about events and took the wife and we have a great time. We got served in a great manner and spoke to a lovely gentleman called Sam who went above and beyond and you could see how passionate he was about each customer he served as we required a little more help due to my wife’s disability and he accommodated us amazingly. 5* for their events and 5* to the team/ staff

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Luke Swain . 2024-12-17

MORE AT Google

Came on friday 13th, from about 8-10pm for my birthday. The three bartenders/waiters on shift were absolutely brilliant and so kind. The food was delicious and they made you feel really special. Shout out to the bloke that was on shift, there was one guy and two girls, he served us and was so so so lovely. All of them and the food made us sure to come back.

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manon melville . 2024-12-13

MORE AT Google

I like it in here but it is always quiet and a bit soulless

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Juan McGuinness . 2024-12-13

MORE AT Google

Very annoying how you are so pressured by the payment systems to give the staff tips. This is not the USA, we do not have a tipping culture and that is a good thing. If Brewdog want their staff to have more money they should pay them more.

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Rob Knell . 2024-12-12

MORE AT Google

Too trendy, noisy and expensive. If you want to have a pint and a nibble in peace, look elsewhere.

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עמיר נבו . 2024-12-06

MORE AT Google

Had a lovely experience here with Klara who was great serving us with a smile and our passports stamped. Drinks and food was fantastic and played great music! Really recommend

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Sam Smallwood . 2024-12-06

MORE AT Google

Great quiz, great service from staff.

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STEVE MCDARBY . 2024-12-06

MORE AT Google

Great price and the guys working there are great 👍

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Sjs Decorating . 2024-12-04

MORE AT Google

Great food and beer, we had a great visit today and will definitely be back! Also very dog friendly, our dog loved all the attention from the staff!

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Lucy Ashton . 2024-12-01

MORE AT Google

Visited for food and drinks. As always with Brewdog the experiekce was faultless, and the service was amazing!!

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doigy 1110 . 2024-11-30

MORE AT Google

Bought a Groupon voucher for a Burger and a flight of beers and a Burger and a cocktail. We went last night and the food was fantastic. Hubster had Jackpot and I had Buffalo. Both with house fries. The fries were super tasty and both burgers were of exceptional standard. If I have the Buffalo Burger again I would ask for it without the hot sauce and extra blue cheese sauce, I'm a bit of a cheese fiend!! Hubster enjoyed the beers but unfortunately the cocktails weren't great. I have a vodka allergy so swap out the vodka for Bacardi, the cocktails here were in cans. Our server was very helpful and showed me all my cocktail options but nothing really beats a homemade one. I definitely recommend here, especially if you're fond of different beers 🍻

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Kerry Lee . 2024-11-29

MORE AT Google

Bradd and luke took time to explain the different beers great people and made the experience for us. We will be looking forward to coming back next time.

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Nick Harris . 2024-11-25

MORE AT Google

Great choice of beers. Nice experience. ,

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PAUL HARRIS . 2024-11-25

MORE AT Google

Was really good, Louis and Ben were really friendly, thanks for the good service

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Alex Roper . 2024-11-24

MORE AT Google

Great atmosphere, good service from louis and ben

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owen lowe . 2024-11-24

MORE AT Google

louy and ben got the best service in the business would go every day of the week if i wasnt so poor

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Callum Gillies . 2024-11-24

MORE AT Google

It's an amazing place with tasty food and some good beer, cider, and the like. An awesome place to hang out that I would highly recommend.

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Jade . 2024-11-21

MORE AT Google

Wings was lovely could do with bringing more than 4 out at a time tho

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David . 2024-11-19

MORE AT Google

Unlimited Wednesday wings were awesome. Ben and Sam were super helpful explaining and letting us taste different beers before choosing. Great night, thanks!

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Modestas Sarka . 2024-11-13

MORE AT Google

Really good service from Ben, best chicken wings in town! Definitely coming back.

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Kamile S. . 2024-11-13

MORE AT Google

Boss place, had unlimited chicken wings which were great. Selection of beers was brilliant. Amazing service from Ben and Sam. Would definitely recommend and go again. 5 stars

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andrew mcglade . 2024-11-13

MORE AT Google

Came in tonight during a weekend away in Liverpool. The staff; Lou, Robyn and Sam couldn’t have been more helpful. My usual order in a BrewDog bar is “something sour and fruity” and they were each more than helpful in offering suggestions. Fantastic service, will be back

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Vicky Griffiths . 2024-11-09

MORE AT Google

¡Visitamos hoy! Servicio de atención al cliente encantador y personal amable! La primera vez que visité así que era un poco inseguro sobre lo que quería, pero Lou, Robyn y Sam eran muy serviciales e informativos! Sin duda volveremos!

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Chloe L . 2024-11-09

MORE AT TripAdvisor

Lou, Robyn y Sam era tan amable y servicial, 100% recomendaría a cualquiera. Una experiencia brillante en general. Vendrá de nuevo

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Tom E . 2024-11-09

MORE AT TripAdvisor

First time in this BrewDog. Beers were perfect. We stopped by twice on this short trip to Liverpool.

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David Striker . 2024-11-09

MORE AT Google

Tuve una noche encantadora aquí, Lou, Robyn y Sam fueron muy amables toda la noche haciendo un servicio de jefe. Y las cervezas eran realmente increíbles.

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Leandro . 2024-11-09

MORE AT TripAdvisor

¡Muy bien! Lou, Robin y Sam fueron fantásticos y súper rápidos con el servicio y avisándonos con las ofertas actuales, volverá en el futuro 😁

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Steven W . 2024-11-09

MORE AT TripAdvisor

Recomiendo Brew Dog a cualquiera, fantástica selección de bebidas, el personal del bar fantástico y explicar todas las bebidas. Gracias Lou y Sam

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Adam C . 2024-11-08

MORE AT TripAdvisor

Music was a bit loud for conversation but it was good music, so 4/5. Had the parrot burger with dragon fries, would recommend 😋 would also recommend the fruity beer if I could only remember the name! It was all tasty 🤤

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Kevin Inglesant . 2024-11-06

MORE AT Google

Very enjoyable afternoon, excellent presenter.

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Dave Campbell . 2024-10-28

MORE AT Google

Had a staff night out at brewdog Liverpool and had a great time. Amy, Sam and Brad looked after us the whole time and all three were incredible. An absolute credit to the company and had a blast

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Sophie Anderton . 2024-10-21

MORE AT Google

Kinda way casual for the 20 somethings behind the bar. Check the pic of my beer 30 seconds after pouring..

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Anthony Paglua . 2024-10-21

MORE AT Google

Amazing place and friendly staff always willing to help

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Luke Sawyers . 2024-10-20

MORE AT Google

vibrant atmosphere, friendly helpful staff & obviously a fantastic range of great beers. Chose a full English & an American breakfast for our bottomless brunch deal, pleased to discover that two 0% beers were included in the deal so the driver didn't miss out

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rae rendell . 2024-10-18

MORE AT Google

Unlimited wings were OK. Nothing special. Would have preferred different flavours. Drinks were very expensive. Staff were great and very pleasant and friendly. Loved the games. Saw a group of lads playing cards while having their wings. Great idea. Hoping to try burgers next time I go.

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TERRY HAWKSEY . 2024-10-13

MORE AT Google

Great beer and food what more do you need

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Brian Treadwell . 2024-10-07

MORE AT Google

Excellent service, amazing beers as always. Will definitively return more often

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Mr Teal (Bernardo Gomes) . 2024-10-07

MORE AT Google

Great staff, great place, bad ownership company

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Tony G . 2024-10-07

MORE AT Google

Stopped in for a drink and a bite to eat, I was served by Luke who had a very welcoming demeanour and attitude. He was professional and I will definitely be returning.

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Mason Romano . 2024-10-04

MORE AT Google

The stuff was very nice, but the food was not good. The fries and onion rings tasted very oily, and the chicken wings were dry.

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Lisa Brito . 2024-10-03

MORE AT Google

Brilliant place. We had a bottomless brunch (90 mins). We both had the breakfast and a few drinks. Great price and great food. Would highly recommend 👍

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matt hunn . 2024-10-02

MORE AT Google

Can't say I liked the food Have been to better tap houses

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Kevin Moss . 2024-10-01

MORE AT Google

Went here to have a bottom less brunch it was amazing 👍. The drinks were lovely I up graded £10 for the cocktail menu they were brilliant well value for money . The food was fresh and tasty loved every bite. And the service there was fantastic the team were always there when you needed another drink promptly 🍺👍. Couldn't ask for more definitely be going back. Thanks guys for a brilliant experience x.

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Nia Evans . 2024-09-08

MORE AT Google

Amazing beer, amazing food. And amazing service by Lou & Bradd. The burgers and chicken are absolutely great, bar has a great vibe too, just relaxed.

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Geeks C . 2024-09-08

MORE AT TripAdvisor

Nathan and Luke xx Collect the pins unfortunately they didn't have any but found me a postcard and something a little extra. Above and beyond service. Thank you

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Natalie Cole . 2024-09-03

MORE AT Google

Solo, Sunday morning hangover cure Freshly deep fried chicken with buffalo and blue cheese sauce, dragon fries, onion rings.. Coca Cola and a lost lager… PERFECTION.

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Lewis H . 2024-09-01

MORE AT TripAdvisor

Absolutely buzzing with my experience, had a server called Robin who was amazing! So professional and freindly an absolute credit to the brewdogg brand will deffo be back . THANKS ROBYN

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Nik L . 2024-08-30

MORE AT TripAdvisor

I went to wings Wednesday in Liverpool and left hungry and frustrated. Me and my friends booked this as a nice treat for me. I'm quite fond of a good eating challenge and it had been a while since I've been able to partake in one. Unfortunately the venue made any attempt at a record completely impossible. I now understand why Liverpool is not on the online scoreboard. Upon arrival I was keen with ambition of aiming for the top ten. I knew I could demolish a good fifty before the real challenge began as I marked down my choice on the sheet then... nothing. That should have been my first clue as we sat in an near empty bar wondering where our servers had disappeared. Upon leaving our booth and finding them having a chinwag round the corner we handed in our order got some drinks and sat down in anticipation ready for the fun... Twenty five minutes later we got our first set of wings. We found the bar staff where inattentive and slow. We had to call on them constantly, which unfortunately caused them to avoid us further. And then after ordering wait fifteen to twenty minutes for five wings to arrive. Upon inhaling every wing given to me (which where delicious TBF) I left disappointed with mild burns on my fingers (due to every set of five wings being freshly cooked and piping hot). I was only able to order thirty-five wings in my two hour window. So I left wings Wednesday feeling annoyed. cheated out of an unattainable goal through no fault of my own.

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sam kenny . 2024-08-29

MORE AT Google

Food itself was nice, bottomless wings. However, family meal was ruined by the very poor attitude of the server named Robyn. Rude from the beginning of the meal right the way through to the end. Brew Dog, this employee is letting your restaurant down massively with a bad attitude. Really put a downer on our evening, even though we went out of our way to be courteous and friendly.

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AK . 2024-08-28

MORE AT TripAdvisor

Absolutely fantastic visit, Brad and Ben were extremely accommodating and I can’t wait to visit again, thank you!

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Max Griffiths . 2024-08-27

MORE AT Google

Excellent experience reserving the desk-dog working space. Brilliant service and outstanding value for money. I’ll definitely return!

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Helen H . 2024-08-27

MORE AT TripAdvisor

Absolutely incredible service by Lou, Ollie, Ben and Clara. They were absolutely brilliant and made us feel right at home! Honestly amazing people and we really appreciate the service

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Joel Ridley . 2024-08-24

MORE AT Google

Great place for a beer and excellent food choice,service from Lou and Nathan was great. Credit to Brewdog. Would recommend to all,family friendly bar

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Heather Johnston . 2024-08-22

MORE AT Google

Chris and Brad looked after us with fantastic service, and the music is fantastic. Not our usual place, but we'll be back

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Gillian Hooper . 2024-08-19

MORE AT Google

A gang of us visited BD L’pool participating in their bottomless brunch, and trust me- it was bottomless. The food was also top notch - fresh, hot and full of flavour. Great staff here and all. Special thanks to Luke who couldn’t do enough for us. Visit, try Black Heart on draft, sit back and relax.

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Colin Clarke . 2024-08-19

MORE AT Google

Luke and Brad were the perfect servers , accomodating and honestly brilliant, will be back soon

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Charlie lynn . 2024-08-15

MORE AT Google

An amazing experience. The dragon fries are amazing 👏 also bar staff incredibly friendly so I tipped

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Bailey Finnerty . 2024-08-15

MORE AT Google

Accidentally went on the quiz night which was really busy and really well ran. Will definitely go back (and will book!)

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Aaron Brown . 2024-08-09

MORE AT Google

A massive thanks to Brad for being our host at the Brewdog Beer experience yesterday. So knowledgeable about the various beers and history of Brewdog Really friendly and engaging, made a fantastic afternoon

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Chris Smith . 2024-08-05

MORE AT Google

A bit disappointed on the latest visit, service left quite a lot to be desired but the food and beer were as good as ever once we got them!

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Steve Morris . 2024-07-28

MORE AT Google

Just brilliant. The team were great, really attentive and kept drinks in plentiful supply, great to pick up some cans to drink at home including born to die, superb

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Tim Atherton . 2024-07-28

MORE AT Google

Just had a fantastic experience in brew dog Liverpool, did the beer school with Brad, well worth it, I'm not a massive lover but I'm converted thanks to Brad

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lindsey littlewood . 2024-07-27

MORE AT Google

Clean, welcoming, a variety of daily events.

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g sp . 2024-07-26

MORE AT Google

I recommended the place to my buddy who was visiting as the food has always been really good especially the burgers. Burger was great as always ( although they need to control the sauce and salad ratio as the burger falls apart and is messy) My buddy ordered the chicken buffalo burger and it was massively overcooked, dry and inedible. At the end when we paid the tab, the bar tender asked if the food was ok and my friend told him no. No hesitation the bar tender removed the item from the bill. Good demonstration of care and genuine hospitality. I'd recommend that a quick check back be done if business allows to avoid this as it's unlikely my friend would come back because the solution didn't enable him to enjoy his food. Beer great as always and the team demonstrating consistent care with all the customers.

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peter lyons . 2024-07-22

MORE AT Google

Enjoyed the Brewdog Beer Experience with my son. Great beer (lots of it), excellent cheese board - and informative, entertaining, instructive and engaging chat from Lou, our host, all for £25 a head. Truly outstanding value for money. Sampled some Brewdog beers I already know and love, some I discovered for the first time - and some weird and wonderful oddities. Twister (does what it says on the tin, but not for me?) and Wingman Tropical (sublime). A large range of stouts, some rocket-fuel strength but deceptive. Lou was a superb host - and spoiled us rotten. Two hours well spent. Very, very strongly recommended.

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David Prentice . 2024-07-16

MORE AT Google

Good selection of beers and new ones on rotation The buffalo wings are excellent Outdoor seating area could be improved with more heating lamps/blankets

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An Du Thinh . 2024-07-14

MORE AT Google

Before starting a ten days holiday in Benidorm my twin brother and I decided to take a couple of days off work to visit some of the great pubs and bars our city is justifiably famous for, at the top of our list was Brewdog,been here many times, always had a good time and so it proved on our latest visit. I love the look of this bar, the interior is smart,a proper craft beer bar look,light and airy interior, neon lit features, an eye catching serving bar complete with illuminated boards showcasing the great beers on offer and there's plenty of seating options spread throughout this bar both inside and outside looking out onto the busy and bustling streets around Brewdog, its just a classy bar. We were here on a dull and rainy mid July afternoon, our summers are magnificent aren't they, a quick study of their beer range and we both opted to start with Brewdog punk ipa ,these were served in excellent condition, we grabbed a table were we chilled out and planned out the day ahead while sipping our ipa's which were perfect, well balanced, well crafted, hints of toffee, a delicious aroma and aftertaste with a smooth finish, a classic British ipa indeed, when we finished our beers we then both had Brewdog wingman session ipa,again served in pristine condition, so tasty ,in my opinion Brewdog brew the most innovative beer range in the United Kingdom at the moment, it's hardly a surprise that this bar is so popular with beers served in this good a condition. We really enjoyed our beers in here before we moved on, can't wait to go again when we're back from holiday, we'll enjoy some Brewdog beers in Benidorm actually as we know Cerveceria L'Abadia in the New Town and The Pig'N'Whistle Pub in the Old Town of Benidorm have Brewdog beers available. Brewdog is easy to locate on Manolis Yard/Colquitt Street. Opening hours are; Monday to Sunday, open from midday. In my opinion, well worth seeking out if you're in the area.

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Pub Monster Neil . 2024-07-14

MORE AT TripAdvisor

Great bar, used a Wowcher which entitled us to a burger and fries and a flight of beers from the headliner menu! The burger and fries was absolutely delicious! Very tasty and a great size! Our server helped us choose our beers and they were all excellent! The Black Heart Stout was particularly nice like a chocolate espresso!! The service was great and atmosphere was very chilled! I would visit again regardless of wowcher as the prices are not too expensive! Brilliant!!

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Brian Davies . 2024-07-13

MORE AT Google

Good brewskis chowskis and serverskis. Doggos dream.

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Tom A . 2024-07-12

MORE AT Google

Called in for a pint and to play some Pinball as there's so few places locally with tables. Unfortunately the machines are not well looked after. Deadpool was completely out of order and turned off, Elvis has no display on the DMD and Iron Maiden has an issue with the ball sticking in the left ramp.

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Michael Seddon . 2024-07-09

MORE AT Google

Had a lovely time! Ben, Bradd and Lou provided amazing service. Definitely will be coming back.

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Bethany Owen . 2024-07-08

MORE AT Google

Lou was mega had a great bear tasting. Learnt loads.👍 Matt has a beautiful beard. He was great too!👌

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Jack Lloyd . 2024-07-06

MORE AT Google

Bottomless brunch was great" special thanks to Bradd Luke and Ben. Will defo be back

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Stuart john Ormond . 2024-06-29

MORE AT Google

Bottomless brunch was amazing, we were served by Brad’s, Ben and Luke and they were so friendly and helpful. Will definitely be back

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Jessica Grabaskey . 2024-06-29

MORE AT Google

Had such a fabulous experience today at the beer and cheese tasting with my sister! I would like to give special credit to our amazing hostess Alex - she is just wonderful and a credit to the brewdog team! She is very knowledgeable and taught us loads of new things about brewdog and beer. Made us feel so welcome and had us laughing the whole time - she really went above and beyond.  It was genuinely the best tasting experience I've been to and Alex played such a big part in that. Thank you so much! See you soon in brewdog (or at the bottom of a slide 🤣)

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A . 2024-06-29

MORE AT Google

Popped in for a couple of drinks and was welcomed by awesome staff!! Showed a lot of passion in the beer which really helps. Definitely visit if your in the area

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Adam R . 2024-06-27

MORE AT TripAdvisor

Alex was such an AMAZING host on Tuesday! She explained the beers so much more than we expected, her advice was fantastic! And the beer was great! Will 110% be coming back!

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LewisR . 2024-06-26

MORE AT TripAdvisor

Booked brewdog for a party of 20 people. Beforehand, they sent me a link to share with the party to pre order food. I had to email them a couple of times (because we have some fussy eaters) and the staff at brewdog always replied quickly and were so friendly! On the day, again the staff were fantastic! The food was delicious and everyone was happy with their order. Will definitely be returning.

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Nicola D . 2024-06-23

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I ordered mixed fried rice and it was old and the rice which is use for the fried rice was not mixed with the ingredients the food was so old I waste my money I am never going to order with this restaurant

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Pavimol Hariharan . 2024-06-23

MORE AT Google

Great brew dog, the quality of the food has went down hill last year or so, but the beer is still delicious..

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graeme mccomb . 2024-06-19

MORE AT Google

Food was great, same with drinks and music wasn’t too loud and was good music

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BC__MATT . 2024-06-19

MORE AT Google

I went here with "ok" expectations. I left 100% satisfied with the quality of the food for what i paid! First off, I went on a wing wednesday. After we settled on what others wanted at our table we got our wings. Fair warning, they are not small!! Even though they are all you can eat, they did not opt for tiny wings. A fair comparison would be vs nandos, they are easily 2x as big. And at £13.95, its a great deal. We got my daughters some nuggies and fries. (We pinched some of each just to try) honestly the batter for the nugs was very good and the fries(chips if you like) were insanely perfect. To a point that the big corp McD. Would be jealous. My wife and her mum had chichen and waffles and they noted that it was a solid 10/10. The beer was crisp cold and the atmosphere was great. To top it off we had a team of 2 waiters it seemed at times always making sure we were all good. We were all very happy to spend the 45 minute journey to come to this spot. If I lived here I would definately make this a prime spot for me. If any staff or supervisors read this, please tell your team "thank you very much for everything!"

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Walter P . 2024-06-19

MORE AT Google

Never been to a Brewdog pub before. Popped in to watch Scotland in the Euros football with a group of visitors to Liverpool. We loved it. Great atmosphere and boy such helpful staff. Chris, Nathan, Robyn, and Adam were all brilliant. Wish I could say the same about the football! Never mind. We will be back to brewdog soon.

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Tom Solomon . 2024-06-19

MORE AT Google

went for farhers day staff were very helpful and service was good food was spot on dident have to wait to long

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jeff barr . 2024-06-17

MORE AT Google

Booked in for Fathers Day and despite how busy it was with young families we were made to feel like superstars and completely valued customers . Lou , Robyn and Nathan delivered fantastic customer service. … attentive when we rang the beer bell ( blinkin brilliant !!) and so swift with our food order . Ben and Luc behind the bar delivered brilliant drinks every time . BIG THANK YOU … oh and the background music was perfect!

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Mel C . 2024-06-16

MORE AT TripAdvisor

Having been here before for Wings Wednesday, we were hoping that it’d be good again. However this time was a huge drop off compared to last. Last time we were there it was busier and yet we still managed to be served almost twice as much. It started off with being handed a sheet to fill in with no other instructions. After filling the sheet in and waiting for around 15-20 minutes my girlfriend headed to the bar to ask if we were to order there. When doing so a member of staff laughed and proceeded to say ‘Yeah*laughs* i’ll put it through now’’. Not exactly what comes to mind when you think of customer service is it. Not sure why you’d seemingly mock someone after them being given no prior instructions. As someone who manages in hospitality myself, the standard of service was terrible. I’m not shocked to see their hiring general manager for this location as the current staffing is in shambles. The actual food was great ( I’d keep the chefs and sack off the rest of staff personally) the wings were really good and I’d recommend the Buffalo wings specially. For the most part of the 2 hours of our bottomless wings we were waiting. I think we waited around for probably around 80 minutes of the total. When we were actually able to order wings they came pretty quickly. We were able to get two top ups, which considering the original portion and one of the top ups we had to ask to be served is not great. Most of the time we were waiting around staff were just standing around or sitting on their phones. We saw potentially 2 staff doing absolutely anything the entire time. The attitude of staff was rude and they were rather inattentive. If i had to describe them in one word it would be docile. Overall just a rather disappointing visit to somewhere we resllt enjoyed the last time. Will not be coming back anytime soon and definitely will not be recommending for anytime soon.

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Romeo Morrell . 2024-06-12

MORE AT Google

Nice little place, cocktails from a can though, if you're doing cocktails, do them properly, I wouldn't have ordered them if I'd known they were out of a can.

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Geoffrey Grecian . 2024-06-10

MORE AT Google

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