Brasserie and Bar at Malmaison - Liverpool in Liverpool

Great service from the wonderful Stephen. He really made us feel welcome and had that perfect balance of being professional and friendly. Thanks so much mate. Enjoy your day off tomorrow 😀

Fabulous service from Steven, customer service exceeded expectations and definitely will be returning x Thank you xx

We were there 20th to 24th August. Hotel decor, room and atmosphere were excellent. Food was superb both at breakfast and dinner, All staff were friendly and polite. Susie and Asia on reception were exceptional as was Ella in the restaurant.

Food was great during our stay, restaurant was busy each night but Issey always managed to sort us out quickly, really great work by her.

The food was lovely and Issey made every dinner we had during our stay a great experience. The restaurant was busy on a couple of nights but Issey made sure we were very well taken care of.

We had breakfast here every day for 6 days. great service and food. Ivana stood out, what great service she provided every day with a smile on her face. Highly recommend.

We stayed at the hotel. We had done a lot both days and therefore had decided to eat at the hotel both nights. The first night the place was quite busy. Service was slow but acceptably so. What I mean is that you definitely waited but not to the point of irritance. The second night, the resteraunt was closed so we ate in the bar. Food on the first night was ok, I had steak and my husband had fish. Frankly I was expecting more. It was bland, not so bad that it could be sent back but disappointing nevertheless. We both felt the same. We thought hard about eating there again the second night. However, we decided to do so; I had chicken and my husband had fish. We had a prawn cocktail starter. The second night was amazing. The food was delicious and on this meal I would recommend the resteraunt. It was well seasoned and tasty. Staff were attentive but not intrusive. Certainly on the second night it was far quieter but the food was of a completely different standard. Cocktails on both nights were lovely I would like to add that we had breakfast on both mornings and that was lovely

Had a 2 night stay in the Malmaison. Really friendly and attentive service from the moment we checked in. The hotel offers the choice of foregoing daily room cleans for a cocktail at the bar and supporting a charity (I mean, who needs their bed making everyday anyway?) We visited the bar 2 nights running and the service was amazing. Cat and Becca really looked after us on the first night and gave us cocktail recommendations based on what flavours we liked. On the second night Joe made the best pornstar martinis we have ever had! Definitely recommended stopping in at this bar even if you aren’t staying over. You will not be disappointed.

Perfect for a family celebration or getting to know someone. The food was excellent and the staff were friendly and offered recommendations.

This place is absolutely awesome. Cat and Becca were absolutely awesome! You must try the cocktails! They are awesome!

Lovely friendly service in very calm environment. Staff could not have been more helpful- especially as one of our party is wheelchair bound. The starter buffet is to be recommended

Myself and my partner are both staying in the hotel and decided to spend the night in the bars, atmosphere is amazing, good variety of music played. The bartender Becca was amazing, knowing her drinks on and off the menu. She was lovely and asked us about our drinks and if they were ok, which they were. The attitude and personality from Becca was personal and professional all on the right level. More important we wanted to say thank you to all the team on the floor, including Bekah, Joe and Jess who we saw through out our short stay. Thank you to kitchen team for our steaks. Beautiful food. Will come again! X

Great hotel,great atmosphere,rooms clean.Every member of staff went extra mile to ensure our stay was perfect!! Big thank you to Ivana for looking after us over Xmas period( second year in a row !!!)she is brilliant

We had great food in a lovely atmosphere. The staff couldn’t have been more helpful of pleasant. Matt in the restaurant was very helpful and knowledgeable. Becca served us drinks and was lovely, again knowledgeable on the drinks available. Thanks to both.

We went to the Mal Bar & Grill in early December for our Christmas Lunch which was outstanding from start to finish. Because of our numbers, we had the whole restaurant to ourselves and the service we received was second to none. I was dealing with Leanne for my booking, and she was a dream to deal with from the outset - always efficient and communicative and the whole event planning was flawless. Becka, Jordan and Connor all provided us with great service - nothing was too much trouble for them. I would thoroughly recommend this venue for any office party! Thank you all - we had a great time and it was all down to you and your fantastic customer service! Amelia

Has to be my fav hotel in Liverpool. I love the modern architecture and cool decor , world class and the restaurant is another reason we keep coming back . Delicious buffet breakfast and gourmet coffee . Ivana the manager /host is a gem and a real asset to the organization. She remembers us from prior trip and is always kind, warm and professional . Will be back in May 2024.

We had pre-dinner drinks in the bar and were served by the lovely Connor. Then into the restaurant which had a relaxed atmosphere including a singer entertaining guests. The food itself was excellent, hot, delicious & cooked to perfection. One of the nicest Sunday Roast’s we’ve had in a long time. Add to this, the excellent and attentive service by Mustafa and we give 5 stars for Sunday Roast at Malmaison Liverpool.

Location very good, staff very friendly and helpuf, breakfast was spot on every morning and Special thanks to Ivana who looked after us

We stayed here for couple of nights and everything was perfect . Everyone is super friendly but to stand out was Ivana.She went above and beyond to make sure we had an amazing time every morning at breakfast

We came for the weekend and first night was spent being looked after by the bar team, from a hospitality manager perspective, some of the best customer service I have seen in a while. Great team 👏🏾 Thanks to Becca, Joe & Connor. A fantastic mixture of beautiful surroundings, staff with personality and banter, fantastic food, served to our room with our final drinks, thanks to the amazing team. Can't wait for day 2.

Came over to Liverpool last Thursday and decided to try the Brasserie for the half price steak deal. Had a really nice evening, the restaurant has a lovely comfortable feel to it and the food was first rate. Photos of desserts, scoffed the steak before I thought to take a pic! Service was impeccable and special thanks go to Mustapha and Matty who really looked after us so well. Will definitely be back.

A great hotel who attended our company’s events every needs. Nana in particular was great at supporting us. Food was excellent and rooms clean. Would highly recommend

This hotel was absolutely amazing staff were extremely helpful but 4 in particular were connor, becca, Daisy and the man behind reception David. They made our stay very enjoyable and made us feel extremely welcome and had all the patience in the world for us thank you very much for an amazing stay we hope to see you again soon.

We enjoyed food and drinks in the Bar & Grill both nights of our stay at Malmaison hotel and had a brilliant experience - we had intended to dine out on our second night but the vibe and drinks were so good, we decided to stay! The cocktails were stunning and expertly made, all dishes were mouth-wateringly delicious and service was friendly but super professional, knowledgable and attentive. Our 3 year old also loved the food and buzzy atmosphere, and the staff were very accommodating. Big thanks to Rebecca and Connor who went above and beyond to look after us and really enhanced our experience! Looking forward to returning next time we’re in the city :-)

Came in last weekend for a drink and was served by Connor and Becca! Lovely cocktails and really great service! The espresso martini was amazing!

Connor and Joe have been amazing tonight. They have been so friendly and accommodating, chatting with us and really knowledgeable. They've been great and chatty and went out of their way to make sure we had a good night

Very nice restaurant, I like the place and the food is great, the staff is friendly and helpful, especially the steak and fries.

We came for afternoon drinks and had a lovely range of cocktails mixed perfectly by Becca and Daisy. Delicious!

We enjoyed our stay at the Malmaison for The Open. I have to specifically call out Ivana who greeted us every morning for breakfast with a smiling face and genuine excitement that we had arrived. She was absolutely wonderful and was a great start to...

My friends and I recently came here for a cocktail making class as part of a day of Birthday celebrations.. We were hosted by the wonderful Connor who was so entertaining and made it so much fun. And we learnt a lot too ! We...

Staying at the hotel, we had a minor issue which was resolved very quickly by friendly staff.. Great selection of alcohol and food, and actually the best puddings/ deserts i have had for a long time. Warm and friendly staff, car park price’s expensive but...

We went for Sunday Lunch, absolutely fantastic, the Chef,s table for starters was brilliant as was our roast beef dinner. To top it all we were looked after brilliantly by Olivia and Zac, both a credit to the hotel, customer service was brilliant.

As always a tremendous stay at Malmaison and first time in the Liverpool hotel. Breakfast was amazing but made all the better by the host Ivana who welcome us with a beautiful smile every morning and great hospitality - thanks for making our stay and...

Olivia are host was amazing in Liverpool malmaison nothing was to much trouble even helped with out makeup top up! Keep up the great work an staff thank you will be back

Visited Malmaison and had a look at the cocktail menu. Becca the waitress gave some tailored suggestions and was helpful. We had the Mango Mai Tai which was prepared by Connor. Oh… my… everyone reading this must taste this expertly prepared cocktail…. Connor is the...

We stayed here for a long weekend to see the band James. Eurovision was going on too so there was a lot of people in the city. The Malmaison staff did a great job making us feel welcomed and special. Becca, Daisy and Taylor all...

My wife and I ate here last week and it was fab. We chose to only have nibbles to start. The tempura vegetables and hot sauce were delicious. Then we shared a 1.1kg porterhouse steak, and we both agreed that it was the best steak...

Beautiful sunny day perfect cocktails made by Taylor and served by the lovely Becca who was very very helpful and friendly. Both an asset to the business.

Had dinner at restaurant last night, and wow what a fabulous evening we had. Yes the food was excellent but the staff, wow! They were so friendly and attentive, couldn’t do enough for you, can’t wait to return.

A lovely experience in the restaurant of Malmaison. Staff were extremely friendly and all very welcoming. Food was delicious! Would highly recommend!

A really great dining option, if you want friendly professional service and superb food. Striking new bar and restaurant design following a major refit... ask for a booth they are so cosy and comfortable!

Just had a really lovely Sunday Lunch in the Malmaison. We started with the Chefs Table to start with a mixed variety of starters. Everything was really tasty. To follow we both ordered the beef pink, it came with a huge yorkie and a bowl...

Service was AMAZING REALLY friendly staff! Becca (on the bar) & Issey make the best cocktails on the face of the earth! Best Mojito and Old fashioned I've ever tasted! 5⭐️'s!

Hotel up to the high standard you expect, with staff that exceed your expectations. Becca (at the bar) has great suggestions for where to go out and about, Taylor make amazing cocktails, and daisy is very helpful.

Afternoon Tea was spectacular and plentiful. Service was excellent and nothing was to much trouble. Lovely atmosphere and decoration.

Had a lovely afternoon at the new bar and grill, décor is beautiful and the food and service was excellent! It was also really nice to sit on the terrace in the sun. Highly recommended!

The Malmaison Liverpool has undergone a makeover of the ground floor space and it looks great, much more open plan and the spaces flow really well. The new decor is very cool with contrasting colours and patterns combining to create a buzzy and stylish backdrop....

Malmaison Liverpool is simply a lovely hotel, recently refiubished dinning area, reception / lounge.

We visited for an evening meal in the restaurant. We had three courses. The Porterhouse steak was unbelievable and would give any steak restaurant a run for its money. The newly refurbished restaurant is stunning. We could not fault anything about our visit and will...

What a beautiful venue. Relaxed and chilled atmosphere with fantastic views. Looking forward to going back on a sunny day to enjoy the terrace.

Race day experience ladies day Aintree. Absolutely Brilliant day. Food delicious and service was excellent. We first attended this event in 2022 and returned this year, I was worried that it wouldn't be as good but it was better

Had a wonderful time celebrating an alternative to Aintree Ladies Day Races with family and friends. Lunch was lovely and so too was the afternoon tea. Venue was great and the staff worked really hard ensuring everyone had a great time. Great atmosphere and the...

We had a fabulous time & will be definitely repeating the experience in 2024 Food was delicious, all the staff were lovely & the entertainment was excellent.

I came here for the Grand National day 2023 with three friends for their day event. It was such a great day, the staff couldn’t do enough for you and were so friendly. The food was delicious and the singer was amazing! All in all...

Brilliant day- excellent value for money, lovely food and great staff! Highly recommend ! Great day!

This was a truly spectacular stay. The people, the room and the food absolutely glorious. Definitely recommend. We will be back for sure! X

The service was excellent. We really enjoyed the food. Nice atmosphere would highly recommend it. We will definitely come back. Thank for you for a lovely Easter Dinner

We were served by the friendliest and most helpful member of staff during our stay. Mustapha was friendly and helpful and dealt with a problem with our food most effectively.

Super attentive staff. An absolute joy accompanied by fabulous food. The puddings were to die for. Would definitely recommend

Gorgeous Mother’s Day afternoon tea, the food and cakes were amazing and the staff couldn’t do enough for us. The free chocolates we’re so thoughtful xx

It was our first night in Liverpool and we choose the Brasserie because of the good reviews that we found on internet, and it was even beyond our expectations! The entrance felt so warm, with logs on fire, the receptionist was very friendly and helpful...

Not worth the price - staff were friendly but issues over the deal we had booked persisted during our two night stay. Cooked breakfast options were disappointing - porridge with a skin on the top and low quality ingredients in the full English but both...

We had a private room to celebrate my nephew’s special birthday. We each paid £39 for a 3 course meal (approximately 30 people). First course arrived, food was luke warm, for those that had ordered soup it was cold! second course arrived, again food luke...

I was staying in the hotel for 2 nights and was blown away by the exceptionally friendly and professional team of waiting staff. The food was excellent and so delicious - it's been a while since I had such a great meal out. I tried...

We chose this hotel bar and coffee area as we wanted a view of the cruise ship (Cunard Queen Elizabeth) that was moored nearby. We ordered coffees, teas and drinks at the bar and they were brought outside for us. We stayed chatting for several...

Absolute fantastic hotel rooms luxurious and very comfy. The staff friendly and helpful nothing too much trouble. Room service quick and food hot and tasty. Hotel very clean and felt safe. We had a great weekend really enjoyed Liverpool and the Malmaison would definitely recommend...

The service, atmosphere, food and wine were all excellent! We really enjoyed the last night in Liverpool. Thank you very much Ms. Kaitlin for your service!

While staying at the hotel, we went to the bar to be seated as the signage instructed us. Then we waited and waited for someone to take our order. For a relatively quiet place, we’d passed my cut-off point of 15 minutes to wait to...

I cannot find fault. The food was well cooked, beautifully presented and the service was excellent. Thank you

Fantastic service, staff were very welcoming and always happy to help! The food was amazing, I would easily say of all places in Liverpool this restaurant certainly doesn’t disappoint. It was a lovely atmosphere for a date night and I am looking forward to go...

I had afternoon tea with my friend and we had a very pleasant afternoon. The staff were lovely, helpful and attentive. The food was very tasty and also very filling. As we couldn’t finish our food so they provided great ‘doggy’ bags for us to...

We experienced a wonderful afternoon partly in the sun at the Chez Mal outdoor area celebrating our 17th wedding anniversary. We had drinks all afternoon consising of a few pots of tea to keep my hands warm on the pot and some prosecco. When the...

3 of us ate her for a birthday meal . Restaurant is stylish and modern but rather dark and not in a good way. Too dark to easily read the menu! The food was better that I had anticipated and the service was very good...

Visited today with my mum and sister for festive afternoon tea. In light of COVID we had the restaurant pretty much to ourselves. Fab food, great staff and value for money. Definitely will be back

Visited here last Sunday with family in the afternoon. Burnt chicken wings and bland soup. Four beef dinners, asked for medium, came out inedible. When you turned the “beef” over it was burnt. Waitress brought out more beef which was a little better but not...

Lovely hotel, gorgeous room had a lovely night but unfortunately the food at the hotel was very disappointing. Burnt chicken wings, bland pasta dish. Both of which I couldn't eat and was not offered any sort of discount.

Extremely disappointed! Definitely not a four star experience! The room was awful with worn out/marked/scratched furniture and a bathroom in need of serious updating! The restaurant was no better, two star service with even worse food made with the absolute least ingredients possible. Then a dessert which was obviously an Aldi sticky toffee pudding minus the plastic tub! Then came breakfast which was the worst ever. Guests had to form a queue for twenty minutes out towards the main reception area to get to the bar where we received a tray with pre packed fruit/cutlery and cereal. Then shown to a table and ignored for another 30 minutes while every other guest that arrived after you was served! We ordered a normal and a vegetarian cooked breakfast both with no egg. After god knows how long later and asking several times it arrived but was wrong so we had to wait again! Then when it finally came the normal cooked breakfast looked fine, sausage bacon black pudding mushroom beans and croquettes but the vegetarian breakfast was an absolute disgrace! A burned veg sausage, beans, a few croquettes and one mushroom the size and thickness of a fifty pence piece! When I complained they said would I like another sausage!!! How could the chef or staff look at the difference between those two breakfasts and have the cheek to send them out!!! I sent it back! An absolutely awful experience. I WOULD RATHER STAY IN THE ADHELFI!!!!!

This is NOT a 4* hotel, it’s barely 3*. The customer service was minimal. We waited 20 mins to check out today. We asked to see the room before we booked it and was told that we would have to wait 15 minutes for a member of staff to come! We took the room because it was 11pm and didn’t want to hand around waiting for someone to show us. The room had a small 3/4 sized bath. The wardrobes are really ropey. The carpet is dirty and needs replacing. The view overlooks the road. The breakfast was shocking! We paid £16 each for breakfast. Which was horrendous. It came in packed plastic cups and small Aldi pastries. The quality is appalling. we had to pay an additional £4 supplement for hot food!!!! £20 for breakfast each - ha what a joke! It was really poor quality.

Caught up with friends and had amazing food and service from start to finish. The place was spotless and all staff had masks on. This was our first trip together since lockdown lifted and it did not disappoint. Adam was our waiter and he was...

Attended a leaving party for a work friend on Sunday 15th March , it was a lovely afternoon we all had Sunday brunch, food was amazing and service excellent especially Kieran one of the waiters. I will always remember this afternoon at the Mal not...

My girlfriend and I had the most amazing dinner in Liverpool. The food was exquisite, the staff Elektra was also very professional.

The food served in the restaurant was to high standard. Our server Adam was attentive without being too fussy and worked hard to ensure you enjoyed the experience Thanks

There where 25 of us eating Sunday lunch here at the last lunch service of the day. This has been booked sometime in advance - the restaurant should’ve been prepared! Not enough starters at the buffet style section to go around, cold soup no bread...

My friend took me for Champagne afternoon tea for a 40th Birthday treat on a Saturday at Malmaison, Liverpool. We where seated quickly and asked if we wanted our glass of Champagne straight away, which we accepted. We were the only people having afternoon tea,...

We had excellent service and food .My stek was cooked to perfection as was all the food . The staff wre very attentive and friendly and made the meal a pleasure . Breakfast was also excellent with eggs benedict cooked to perfection and very attentive...

Just had the nicest afternoon at Mal Maison in Liverpool , gorgeous place , food and drink amazing and staff lovely especially our waitress Vikki x x.

Came for the bottomless brunch, really good value for money with a fantastic live singer. Our waitress Ivana was brilliant.

Reservamos el gran valor de "quedarse el domingo por 25" cuando pasas 75 en el restaurante. La cena fue tibia para los tres, no tan genial. Demasiado caro para lo que era. La habitación está cansada y nos dieron una mesa con luz brillante cerca de una estación de servicio cuando el lugar estaba casi vacío y otras mesas tenían velas.No lo volvería a hacer.

When we arrived the person greeting was miserable and didn’t smile. Told us we weren’t booked in and made no effort to resolve. Young, miserable and inexperienced in hospitality. Had to show booking on phone, which was just as well else we would have been shunned. Food was cold. We wouldn’t have a dessert so went to MacDonald instead, was probably just as good.

quiet meal with my partner and restaurant was surprised the restaurant was nearly empty , we were sat right on top of the other 2 tables being used which wasnt great Lady who sat us down didnt really seem that interested to be honest . this soon improved when our waitress came over and was so helpful and chatty she checked all the menu for my girlfriend who is lactose intolerant and we chose our meals and she went away and checked with the chef that all the food was ok for her.Food came in a reasonable time and was beautiful , large portions and really tasty.Waitress was attentive and checked on us a couple of times and was really friendly , as i work in the hospitality industry i was impressed with her customer service and helpfulness. she looked after us so well i cant recall her name but she did mention she was Italian and studying to be an English teacher so if her management read this she is a really good waitress.

We went for a meal with some friends to celebrate my retirement. We were given a private dining room called The Kitchen which was lovely. The staff were really helpful and attentive and the food was fantastic.

Great food, great service with lovely staff. Desserts to die for and fantastic cocktails. Good offers for a Friday night drink

Visited one Saturday night. Quick cocktail before the meal and five of us eating. The food was excellent, and the service was even better. The staff were very polite and attentive, and service was with a smile. We had the prix fixe menu, and were only going to have 2 courses, but the desserts were too good to refuse.

I booked a family meal at Chez Mal and the experience was fantastic from start to finish. The staff were friendly and attentive, in particular Jordan, Hannah, Nick and Maria who served us.

Had a fabulous day on the Saturday brush with my mum and aunty we were looked after my giulia all day and she treated us amazing the biggest was amazing and the drinks were all high quality and nice! Couldn’t recommend any more I will be returning soon 100%!!!!

Had the Argentina steak, it was delicious! Would highly recommend going here and trying it out! James is a fantastic chef and accompanied by great front of house staff. They are all warm and welcoming.

Don’t bother eating here, there are many far superior restaurant places around. Food from the Autumn prix fixe menu was bland, undercooked and uninspiring.

Supposed to be modern british cooking. It was more akin to school dinners. Not worth the money at all.

Very slow service. Over 2 hours for dinner meal when restaurant was not busy. Inattentive wait staff, inaccurate with orders. Small portions, not worth the price.

Great atmosphere Good service. Hannah was amazing