BOX Deansgate in Manchester

Everything is very good, it is a very good place to have a good time, live music and you can sing 😀

Went for drinks and see a live band. Good big place. Lots of seatung. Dance floor. Games. Good place for a fun night out.

A brilliant pub we returned to a few times during our stay in Manchester. Excellent choice of beers and plenty of tv's to keep up to date with all the sporting events. Live music was good to! Shuffle board was excellent fun!

Visited Box on Saturday after Celtic Legends friendly at old Trafford we had a young girl with us aged ten The bouncers were welcoming despite how busy the bar was for the Ireland /England game the service was quick and friendly. Food was excellent girls loved the garlic bread with mozzarella pizza Good atmosphere everyone enjoying themselves nobody too drunk all good

We went midweek as a party of 4. The service was slow, the team were unhelpful and uninterested. The food took over 30 minutes, it was 3 pizzas and a burger. A meal was brought out that was wrong and the waiter was informed who called over the manager, who addressed the table in an unprofessional manner, their response in what can only be described as a tone of voice that didn't seem bothered/interested stated "I heard you wanted to speak to me, what is the problem" to which the 4 of us, sat there in disbelief because a) we hadn't asked for a manager, we had commented that the meal distributed was wrong & b) what sort of approach is that? Not rushing back anytime soon & that's a shame as we had previous positive visits.

Not sure what the food is like as I haven't eaten here but had a good time here few drinks with friends watching the football friendly atmosphere

So my first experience in the box was flawless we didnt book a table got aquired one thanks to the manager who hooked us up service staff and beer were all amazing defo highly reccomend

Sports bar./boozer. Batch made cocktails but doesn't pretend to be anything else. The odd live band and even bandeoke on occasion.

Great atmosphere, beer was very nice, food was great. Big screens for the football.

Had a reservation for 6 people with confirmation 3 days before coming here, they said they didn't know anything about the reservation, and also they were unnecessary rude to me. I understand i'm a tourist and not a local, and there was a mistake with the reservation maybe, but treat people with respect. Never again.

Really good bar, great for the sports. The only issue is that the pints are never cold enough.

Unreal sports venue with a million screens around the bar meaning everyone gets a great view. Looking forward to England in the finals here on Sunday!

The place is beautiful, especially if you have company and want to see a sporting event. The food is acceptable, average for English cuisine. The service could be much better, especially if you could order directly from the table without having to get up every time to get a drink

If you want to watch other teams rather than England, go somewhere else... We booked a table to watch Spain v Georgia, right after England v Slovakia. After the England's win, Spain v Georgia was in the screens, but not sound at all. Instead there was a live band playing music to celebrate the English win. I know we are in England, also know that celebrating is cool, but offering a service to watch a match properly and then not doing it is not professional. Other times all the matches were offered with sound and a good atmosphere, but this time it was just a party with another match on the screen. We left and went somewhere else to watch it. At least for the Euro 2024, this is not a Sports Bar, it's an England bar, which is ok, but then it should be advertised as such. We won't be going again and will choose another place treating the football atmosphere with more care and respect. By the way, when leaving, I mentioned the situation to a member of the staff at the door and he just laughed, really respectful and good way to treat customers...

We came in to watch the Euros games on a Saturday night and I have never been treated so rudely and with such utter contempt by any establishment in my life. We entered Box at around 6pm grabbing a table with a booking placard that read it was finishing at that time, so we were in the clear and to our knowledge the table free. We stayed on this table for around two hours, ordering food and drinks until a member of staff at 20:57 pulled the placard, revealing another booking for 21:00 from the table and said we had three minutes to leave, with full plates of food infront of us. The staff offered no alternative and said we had to eat our plated food standing up, which was frankly an outrageous solution, have you tried to eat a full meal stood up with a knife and fork? When we objected the bouncer was called who took/STOLE our food from and threateningly ejected us. There is nothing more to this story we were two friends only enjoying quiet conversation with each other. The management took extreme measures that I can only describe as disgusting. AVOID AT ALL COSTS, THIS ESTABLISHMENT IS RUN BY THUGS AND CROOKS

You kicked me out because someone drank from a tap then spat it in my face and accused me of ‘being involved’ lol - you might to evaluate your guilt by association policy.

Always great staff and good atmosphere

This place is really nice. They have live music and people are so nice. The only downsides are their expensive drinks. We tried pinacolada and a few beers. All their drinks were too diluted. You wouldn't feel the alcohol kicking in even after a few drinks. Rest assured it's a fun place

Great atmosphere. Lovely staff.

Nice beer selections with great service.

Expensive but nice venue to watch the rugby.

Visited this bar for the FA cup final at the weekend. The bar itself is absolutely lovely, but every single table was reserved and about 60% unoccupied an hour before kick off. I get that it's the FA cup final and it's going to be very busy, but they had signs on the table saying that you are welcome to sit at the table until the time of booking. Yet we get rudely asked to leave the table well before the time it was booked. So we move to another table and the same thing happened again. Basically shouted at as well because we wasn't moving quickly enough. I asked what happened in the event of someone not turning up for a reservation, to which I was told there was a 2nd reserve list. At which point we didn't bother sticking around. There was a que around the block to get in, so they must be doing something right but I'm not sure what. Instead we chose to watch somewhere we was made to feel welcome.

Check your menu facts. Some are wrong. For example - Northern monk, in the menu says 5.4%. Yet on the can it says 5.0%. In the menu no other beers besides CANNED beer. Why not put TAP/draught beer in the menu???

The live music is so loud your ears will be ringing for hours after. Also the sound of the matches is way too loud. Even if everyone in there agress, they still dont turn the sound down.

Said would put rugby on before buying a drink, said no after. Bought 3 drinks 1 didn’t arrive, had to pay again for the 3rd.

Sports bar in the centre of Manchester. Always seems busy and does food.

Came here on a Tuesday night (Spurs Vs City game) the whole place was severely under staffed. One barman upstairs and the whole place was busy. Ordered food and took over an hour again not the fault of the staff, I actually felt sorry for them. Who ever did the staff rota got it completely wrong! Awful experience.

Had booked a table to watch a football game here. Arrived 40 min before kickoff to be told that they didn't have our booking but we could sit wherever, which was fine. As they had loud music on we asked whether the sound would be put on for the football game, we were assured it would be. We then ordered some extremely pricey food and more drinks. 5m before kickoff we ask again whether any sound would be on for the football, at which point we were told that even though a lot of people were here to watch the game, because not enough people had booked in advance they had booked a live band instead! We then watch the kickoff while the band starts playing, which was just about tolerable with the house singer. What tipped it over the edge was the fact that it turned out to be bandeoke, meaning members of the public could come up to sing along with the backing band. Except it wasn't members of the public, it seemed to be exclusively staff singing. So while the majority of people are there to watch the football, you have the bar staff doing awful renditions of various songs - the same manager who 5 minutes ago was apologetically telling me there was nothing he could do about there being music during the football, was now gurning with his microphone, jumping around and screaming badly to Katy Perry. It honestly made us feel like the staff were intentionally trying to get people to leave. We left after 20 mins or so and went over the road to the pub (not sports bar) where we could actually just watch the game. basically: - if you're not going to have the football on properly, it would be nice to be told that when I ask, not misled so that we spend more money up until kickoff and waste our time - I'm sure the staff love karaoke but save it for the work night out...if there's no takers for bandeoke then we would much rather listen to the singer than listen to the staff f about - why position yourself as a sports bar if you're going to book live music at the same time as the sports? not everyone books a table a week in advance for a football game! some people expect to be able to go into a "sports bar" and watch whatever live sport is on third time I've tried this place to watch sports but never been great, after this don't think I'll be back

Great atmosphere and nice place if you want to watch live sport on TV.

We were racially abused at this venue and the staff told us to leave as a result. This was unacceptable as the people who abused us and punched us along with dragging my mate across the bar by his neck were allowed to continue watching the match inside the bar while we were forcefully made to leave by the staff which included being shoved in the face by the bouncer. The manager who spoke to us outside the entrance after we had been racially abused and assaulted told us that we were all all involved in an altercation and this was their policy when 5/7 members who were asked to leave were seated at the table during when my mate was being punched and dragged by the throat.

Great staff and very well organized, multiple screens to watch the game and good food!

Great place to watch sports with the mates while enjoying good beer

Didin't eat but had a couple of really good nights in this place. They have live music on at weekends. The bar is very cool and the staff are very friendly.

Friendly staff, great service and atmosphere, What more do you need.

Okay beer selection but overpriced. Great for live sport

The Football-Bar is very nice. The employees were very friendly. Good beer. I'll come back 😊👍

Most banging bar in Manchester of a Thursday night Bandioke is THE best place form of entertainment

Yep nope never again. Absolute rubbish is what they call it in the Uk. People were falling everywhere, getting drunk and even twerking. I saw a granny start popping her hips like it was tje 1960s all over again. Get in check please guys and sell drinks that don’t cause people to go footloose in your establishment. This is a bar, not an elementary playground. The bartenders should seek help and the owners need counseling for this behavior. Never again am I going here

Came in to watch the United and Liverpool game. Ella was a great help to us before our booking and when we arrived, a real credit to the company!

Great staff, great venue, came in to watch the football with my partner and had the best time will definitely be returning !

Absolutely lovely staff getting welcomed in for a good game united I mean , would recommend it without a doubt

Shame decent bar and staff but the front of house manager is the rudest person I’ve ever come across in the hospitality industry. Would never return because of Ella. Failed to see how her staff made a mistake and wanted to shout at us for a mistake that her staff did. Once she realised the mistake her response was “I’m not arsed” and when I asked for her name she said I’m the front of house manager so good luck complaining. Shocking 👎

Great place for quick food and watching sport events, only wished there was real ale available at the bar. Utopia then achieved !!

Wow! So much fun! We are here on a Thursday and it has been amazing! I will come back to Manchester just for thus place. Love.

Excellent service from Reyna. Good food, good for sports.

The pizza we ordered was pure raw and when we asked the manager if they could sort it out for us they said it was not raw and would not offer us a refund. Manager was very disrespectful and rude.

Ordered at a quiet 3pm and it still took 30+ mins for a drink to arrive

Could be a decent venue if the service wasn’t so slow.

Evertime we visit Manchester this is our go to pub

The people in the bar chased me outside to ensure I was not leaving with a beer that I PAID FOR. Absolutely ridiculous

ella was a sick gal, she is amazing with customer service and is the best person to chat to. went the extra milex went above and beyond for every customer there. also a good venue.

Wish I could give this place 5 stars it's great. Yet a sports bar that only switches the commentary on after kick off and off as soon as the game ends isn't a sports bar! No one's there for the playlist!

I have tried numerous times to resolve the issue experienced with Box via email, but the manager was rude and the area manager has ignored my emails since. It's a shame as I regularly attend the Leeds branch and the staff have always been great. Long story short, went to box shortly before Xmas, juts me and my friend for a quick drink before a meal. Football was on, but we were just wanting a quick drink en route to the restaurant. I went inside to get the drinks whilst my friend made a call. Purchased drinks and found a seat. My friend then rang to say the door staff would not allow him in as the football had restarted?!? Surely some confusion right. Left seat, walked to the door and spoke to the guy inside. Yes of course definitely some confusion. However the doorman was adamant my friend was not to coming in (maybe he took a dislike to the look of him) and the staff inside (two members at the point) trying to reason with him seemed to make him dig his heels in harder. No reason no rationale..pub wasn't packed and people were leaving. So basically I had to leave the two drinks I'd just purchased and leave the venue. Contacted box as I was shocked at the poor customer service (not by the indoor staff) and they are not interested. Seems like they are happy for customers to be treated poorly with no attempt of apology and refund (on principal). I honestly rarely write reviews, but I was so taken a back I thought I should raise the matter with box, only for the them to fail to act and be pretty rude in correspondence. Very disappointed.

Great night, booked in to watch the Super Bowl. Cracking atmosphere, Ella worked her socks off to make sure we had a good night. Meat feast pizza was well worth the money.

Great place but you just can’t get drinks. Bar service is slow , order on app can wait 39 mins for drinks

Really well decorated and comfortable setting. Really loved the fact they have shuffle board games to play. Would recommend

Now I usually love this bar, but tonight 1 sed Head doorman was an absolute jobs worth!! I watched half a football game in here, bar half empty, in front of the bar 45 mins no issue. Enter ‘Mr Jobsworth Ego 2 big Gestapo Supervisor’…. He makes a point about my cap needing to be turned backwards so the cctv camera can see me. I make the logical point that as long as my cap isn’t pulled over my face the cctv can see my face no problem with my cap raised high on my head. Not only can it see my face, but the cctv operative can freely bask in the all inclusive zone of viewing my stunning face….. Not enough for Mr Jobsworth……. demanding that I turn it backwards, but a no from me not wanting to look like a right idiot with my cap backwards…no thanks!! I ask for manager and jobsworth tells me he’s the manager even though he’s the head ‘Ego doorman’. Ego doorman then lies and isn’t the manager, but at this point he caused that much commotion and embarrassment including other customers commenting how badly he handled it was beyond belief!! We simply left part way though (See my lovely face in full display on cctv) went across the road to another bar with no gestapo style rule!! The box lost our custom and future custom full stop. I was bringing 50 people in here next month for a function, but that won’t be happening now. Lesson for ‘The Box’. Teach your staff to behave with a human level of customer service rather than bring absolute egotistic bad attitude. No reflection on the two lads on the main door or the bar staff who were great but, ‘Mr Jobsworth’ was an absolute first class weapon….. I wouldn’t pay this person in washers, as people like this destroy business reputation……shocking service!! Thanks for listening. The Box reply Hello Big Al, Thank you for your feedback, this will definitely be addressed and fed back to our security company. I would though like to clear up any miscommunication or concerns with you. Due to the licensing requests of Manchester City Council we do not allow headwear to be worn on the premises, whether this be a cap, a beanie or any other style of head wear. You will find the same rule in many of the bars down Deansgate, especially the ones as busy as we can get when there is large sporting events or even in the evening when we receive a high amount of footfall down Deansgate. Our Security personnel need to be able to monitor the crowd, both in person and with security cameras, and hats can make their job more difficult by concealing faces. Maybe in your case you felt your cap wasn't covering your face at all but I hope you can appreciate now why this rule is implemented. I apologise that maybe the situation in your opinion was not dealt with in a reasonable manner and as I said previous this will be addressed with our security company. Again thank you for your feedback. Kind regards, Ella Front of House Manager Secondary reply. Hi Ella Thanks for the reply. Part of this issue is addressing the head doorman’s arrogant behaviour and abuse of power towards a long standing customer. My personal view is that the head doorman should be removed from his position of responsibility based on his overall behaviour. I would have expected that my party were offered a level of compensation by the Box following the unprofessional behaviour of this rude staff member. I have also been onto the council and your website finding no mention of any hat restrictions? My friends have visited the box never having the same issue with any hats or headwear. No request to turn your turban or beanie hat around on these occasions. I note you mention the councils rules around no hats within same area doesn’t exist either. You often see footballers entering similar bars in the area with hats on no issue. Please send me copies to the links to the policies you are citing. Thanks

Lively spot for sports and had a great band playing on Saturday night.

we live in a day and age where doormen still refuse entry for wearing a hat, will not be returning sadly.

It's OK...especially if you like watching sports while your out ...Great live band on later in the evening and lots of choices of beers ...enjoyed my evening there 👍

Super place for watching sport and getting something super tasty to eat. Would highly recommend to anyone, kids are allowed but only at a booked table!

Good to watch live sports with friends and have food and drink

absolutely great night, came in to watch the darts , sound was on and everyone was cheering along.

great sports bar, came in tonight to watch the darts and was amazing in here, didn't help that we has 3 stupid men next to us, screaming every time the ads came on, clearly they don't get out much, however the manager handled them well, and didn't let it ruin our night, will be back soon

Made us listen to Mr Brightside and Robbie Williams instead of the buildup to the PDC world champs final. Refused to put the build up on when requested by countless patrons. So called ‘sports bar’.

The only place to watch football in Manchester

Bouncing on a Saturday night with live music , good mix of people

This was a fantastic pub for drinking, with a flashy design including the lit up slogans on the walls! The counter is stylish and well-presented, manned by friendly staff. Live music was fantastic and seating is comfortable, where I enjoyed a refreshing pint of Coors!

Had pints of Guinness and Jack Daniels there. The bartenders are helpful and professional. The bar was very crowded because a band was performing live. The atmosphere was great. This would be a great place for dancing, drinking and dining!

Walked past on Saturday and looked great from outside. Ventured in for a quick half and a pizza and ended up having 10 (pints not pizzas). Pizza was amazing so compliments to the chef and the girl on the bar that served me a few times was good crack, think her necklace said Ella. Highly recommended

Only went in for one drink quickly but was a smart bar at normal prices for a beer and good draft selection. Not somewhere to stay all night but a good stop in for a drink venue

Service great, atmosphere with live music was fantastic

Love a night out here, always have friendly staff working and a good atmosphere

Sports bar. Loads of TVs. Slow service l. Beer is fine. The place is freezing. Good for a big group.

Lively bar great atmosphere. Friends ordered food, decent selection. Lots of screen to watch sports. Later good range of music and love band with dance floor. Pretty all you need.

Held a private Christmas work party upstairs at Box for 150 people. From start to finish the customer service was excellent thanks to Abi. From arranging drinks, food and our DJ the night went perfectly. The staff were really thoughtful and attentive. Would definitely come back. Everyone had a great night!

This place serves 2 for 1 cocktails at certain times.

Beautiful place to go with friends for a fancy night out

Had a great time here. People did karaoke which added to the atmosphere. We booked a table which was made available for us as soon as we arrived. I ordered food and it was the tastiest pizza I have tasted for a long time! Didn't expect it to be sooo good!!!

Having been in the bar for 3 hours spending over £100 with my girlfriend for a chilled night after a concert. A fight occured where a man threatened a young girl where my girlfriend intervened to stop the fight but the man punched my girlfriend twice in the face and the only repercussions was to blame the scousers even though we were the ones protecting the young girl from getting attacked in the bar. Bloodied we were escorted out with the manager quoting "get out you scousers" photo of manager below:

never had food good atmosphere but the prices are excessive £10.50 for a vodka and coke ridiculous probably go back it the prices were realistic

Great place to watch the sports. Also has a very good selection of beers and food on the menu. Very open and airy place. Large glass frontage.

Super soirée avec de la très bonne musique et surtout un match de Rugby et de football diffusé en même temps sur les écrans 😇

We 3 booked a table the day before the big game (MFC v BHA). 12 Noon. Lovely atmosphere. Many tables have large dedicated screens. Couldn't count them all! Several massive ones. Brewdog IPA slipped down with lovely food ( Halloumi & Mozzarella fries, chicken wings in barbecue sauce, house fries). Delicious ! Watched Liverpool v Everton. Very well managed place. Left for the game in high spirits. Completely converted to this place/company. Will defo go again.

Shambolic when busy. Kicked off a table tonight that the people who had it booked let us have because they decided not to stay. Stroppy waitress then tried to kick us off the table claiming it was booked to someone else. Realising she couldn't win the argument she called in the midget bouncer, who suffering a severe case of little man syndrome threatened to manhandle our 16 year old out of the premises. Will never set foot in here again.

General great place, music not too loud, beer not too expensive. Was a bit deserted but it’s a Wednesday so can’t really be surprised.

Odličan bar za pogledati utakmicu krilca fenomenalna i odličan izbor piva

Went to watch the Newcastle vs psg game. Great atmosphere showed the Newcastle game upstairs and the Man City game downstairs. Was extremely busy but managed to get seats. Didn't try the food. There are lots of screens not just the one.

Great bar! Fab chilled atmosphere on a Sunday night!

General manager ( woman with glasses on ) she’s a bad and rude person!!!!!

Quality venue for a dance and a few beers

Great space. I think Molly served me and she was great, very helpful and kind! Decent price for drinks as well 👍

General manager (women with glasses on) bad nd nasty person

Had an american style hotdog which filled a hole, playing shuffleboard was the highlight

Such a great venue - we had a work meeting upstairs at Box and the service/facilities were fantastic, I even left my phone and they've kindly posted it to me! Would highly recommend!

Came here for an event. Staff were really busy even though they were rammed. Loved the fact that they had shuffle board to help break out the evening. Food was bangin! We shared a sharing plate between three and there was more than enough

Vising Manchester on the 1st night of the footie season and wanted a table for myself and son who is 16. Fully booked which was unfortunate, however when they knew I was with my son at 16 and knew we would be gone by 9pm (rules at 16) they squeezed us in at 7pm. Super staff, great atmosphere, great live music and food amazing! Oh and the beer wasn't too bad lol

Grandes tables, confortables. De nombreux écrans plats pour voir les matchs dans toute la salle. Le service est rapide et sympathique. Nous avons pris pizza et kebab et nous nous sommes régalés.

Visited this place for the first time. Me and my friends were just walking past and noticed the live music which drawn us in. What a nice place the atmosphere was great everyone having a good time dancing, karaoke was good aswell. Staff are great the service at the bar is fast and your not waiting long to get served . Even the bouncers were friendly . Will definitely be visiting again and maybe grab some food from here next time.

Lugar para ir a ver los partidos aunque no tienen buena atención no recogieron mi plato al terminar de comer había que pagar en la caja antes de comer etc