Bournville Garden Centre in Birmingham

Visité el café con mi esposa, estaba bastante ocupado, pero encontramos una mesa para compartir con otra pareja amable. La cola en el mostrador era pequeña, pero el servicio era muy lento. Aunque nuestras bebidas y bollos llegaron a su debido tiempo, me decepcionó tener que pagar extra por la mermelada y crema, y luego tuve que volver a pedir mantequilla. Nuestro sandwich tardó casi 30 minutos en llegar, y luego tuve que solicitarlo. Muy caro para la comida, y en general muy pobre.

Visite siempre el centro de jardinería para la gran selección de plantas y golosinas / juguetes para cachorros. Pero hoy entró en el café y quedó realmente impresionado. El personal era muy agradable y servicial. Hermoso café, (leche caliente que es raro) , una sección apta para cachorros, y una impresionante selección de tés y pasteles. Aún no he probado los panes planos cargados, pero lo haré en mi próxima visita. Gracias de nuevo.

Fui a almorzar con unos amigos del trabajo y me atendió una mujer muy miserable, parecía agravada por mis preferencias de comida y bebida y abruptamente me preguntó qué bebida quería, ya se lo había dicho, se equivocó de tamaño y nuevamente parecía agravada por que se lo dijera. Mi bebida estaba caliente... No es la primera vez que la veo actuar así... Estoy totalmente disgustado, realmente me ha dejado fuera de volver. ¿Qué ha pasado con el servicio al cliente? Necesitan mejor entrenamiento. ¿Lee la oficina central estos comentarios y hace algo al respecto? Parece dudoso 😠

Este café era ruidoso, desordenado y caro para lo que te dan. Comí una papa de chaqueta con atún y cebolla y la papa estaba dura y amarilla por dentro y sabía como si se hubiera estado cocinando mucho tiempo. La olla de té era literalmente una taza y la sopa carecía de sabor. La mesa estaba sucia al sentarse. No se molestará en ir de nuevo

Popped into the café for some tea and cake. It is a small area, but there were a few tables empty. Had to order at the serving area, had a pot of tea for two and a cake slice each. The tea was good, with plenty for a couple of cups each, and the slices were very tasty. Staff were courteous and helpful.

Expensive prices and satisfactory offerings - the coffee was average. Overpriced. Cakes an absolute rip off - tiny portions, overpriced and not actually pleasant. It’s okay if you’re desperate for a drink but much better offerings nearby at local cafes. The seating outside is a big plus! As is it being dog friendly. That said, I won’t rush back.

Visited with family in the summer for a bite to eat in the cafe. Prices are an absolute joke and quality of the food average at best. Poor customer service, manager could do with brushing up her people skills. Wouldn’t recommend eating here 👍🏻

Excellent coffee. Plenty of comfortable seating. Dog friendly. Our go-to on a regular basis. Helpful staff, always ready to help and advise ot take heavy items yo car. Can’t praise highly enough.

Very good, lovely place. The prices are pretty reasonable too. Nice that you can sit outside and enjoy a coffee. Cafe staff are very friendly

Poor service in all aspects. Can't be bothered staff. Way overpriced. No knowledge of what in stock. Unprofessional attitude. All bad experience during my visit which was brief. You guessed it won't be back.

If you want a coffee while you are shopping at the garden centre this is probably fine but we foolishly went there for lunch as we were advised that you could eat outside. We had two beigels and a ploughman’s sandwich. Everything was of the poorest quality and we left about half of what we bought as it just wasn’t worth eating. Stick to the coffee.

A lovely Garden Center with plenty of choice all year round. Friendly staff, especially in the Cafe. I visited here a lot during lock -down accompanied by a lady I was supporting who had dementia. She absolutely loved it because she could take her beloved little dog with her and enjoy a lovely cup of tea and a slice of her favourite cake. The staff were always welcoming and friendly.

I love coming to the coffee shop. We always try out new cakes and drinks on offer. They have a great variety always

No service with a smile here. Rude staff for whom any communication with customers is too much trouble. Happened multiple times over last couple of years. Not improved - won’t return. Ruined the garden centre I’ve been going to for 40 years.. All vegan and gluten free options also from the menu removed.

I visited with my elderly parents- both in wheelchairs for a browse and a coffee and cake. All the staff were helpful and friendly but one young lady in the cafe was brilliant, SO friendly, welcoming, helpful and a smile all the time. Oh, the Coffee and cakes were good too! When you’re inside here it’s hard to believe how close to the City Centre you are, it is quiet and relaxing.

Poor, indifferent service in the cafe. Staff not friendly or welcoming at all. The Victoria sponge cake was dry and probably a few days old.

A lovely little cafe in the garden centre. It gets very busy but there is also outside seating. We came at lunch time and had 3 breakfast sandwiches, 3 homemade cakes and hot drinks for just under £27. My first mince pie of the Christmas season. Staff are young and friendly and efficient.

Very regimented for Covid, but that's acceptable. Can't say for certain whether staff were wearing face coverings or not, but think not. Very curt service. Customer relations need to be radically improved if they are to attain an acceptable or good standard as demonstrated by other garden centre cafes - such as The Yurt, North Aston, Oxon. Cake and cream tea good. Tea ok. Coffee might as well have been instant, and at full coffee shop prices I was not impressed. China plates but cardboard cups, plastic cutlery and wooden stirrers. No. Put off by all of that. Must do better if they want to be taken seriously. Won'tgo back unless someone reports a massive improvement.

I’ve been a regular here old owners and new owners... the staff are still the same! And the service is still amazing ... I still get greeted by name and the girls have my coffee started by the time I start to order.

Have used the cafe before when it was Wyevale, now under new management will not go again. Called in for lunch on way to a hospital appointment, the new “owners” need to improve their customer service skills, they were very rude and unhelpful “

Visited midweek midday for lunch but poor choice, very cold in cafe and poor service and staff. Garden centre no longer wyvale and cafe under new management, very poor. Would not recommend, expensive, cold and lack of menu choice/poor quality and not good value nor competitive, never again!

Went for breakfast at Bournville Garden Centre yesterday. I eat breakfasts out a couple of mornings a week. This was one of the best. Veggie breakfast, beans,scrambled eggs beans hash browns, tomato and mushroom. Really well cooked,piping hot and best of all on a really...

Bournville is known as home of Cadbury World but there's more to this picturesque town . The town itself is so pleasant to walk and just a few minutes walk from Cadbury World is Selly Manor, a museum that offers insight into the future of...

Simple lunches, drinks and cakes served. Service was poor, items forgotten and when eventually brought to table no apology given. I had one piece of lettuce that was completely brown and slimy, I gave it to a young man cleaning a table saying it should...

4 of us came 2 of us never been before really enjoyed it lovelt sandwiches and cakes and tea coffee would be going back near future as my hubbie brother and sister in law treate my hubbie and me for his birthday

Crammped woobly tables had to ask for plates staff indifferent food poor very little butter and tasteless sandwiches took friend for birthday afternoon tea what a disappointment wont be going again

a good place to chill out thay have some good offers at times a bit limited on food but very good on cakes

Cup of coffee followed plants at sale prices. What could be better? Use you loyalty card and you get a reduction in the restaurant. Outside seating great on a very hot day

Popped in here after visit to Selly Manor. Inside and outside seating areas. Was busy when we were there. Good choice of food - sandwiches, paninis etc Garden centre lots of good things to look at. Range of plants for sale in the bargain area...

I visited with my sister in law for a lunch date. The garden centre is small but has lots of really lovely (and some quirky) stuff! You could spend a good hour or more having a look at everything, particularly the plants! And the location...

This is an excellent garden centre with lots of choice and all the plants are well looked after. There is also plenty of parking.

Lovely little garden centre. My local one and wouldn't go anywhere else. Friendly and knowledgeable staff and nice little cafe. Bonus is near enough to carry my Christmas Tree home 😊😊

We took advantage of the deal on afternoon tea a garden centre where we normally just buy plants. The afternoon tea was well presented, used Rodda’s clotted cream and was good to eat. We were lucky with the hot weather allowing us to eat outside....

This is a hidden gem, tucked away amidst the trees. Car parking is a little tight, it would seem at first, but there is a larger overflow car park, first right as you enter the centre. The shop is smaller than most Wyevale centres but...

There are superb plants here but we came for the bargain of the week: afternoon tea for two for just £10! There were 6 small sandwiches - brown and white bread, 3 of ham and tomato and 3 of cheese and cucumber; 2 excellent scones...

Popped to the nearby Selly Manor and this place is mentioned on their website as serving refreshments so we popped along My mom was thrilled with the garden centre itself! The cafe was pleasant and server friendly We had tea, americano , can of pop...

Cafe highly recommended in bournville. Full of light , lovely atmosphere and interpersonal space - people are not on to of each other as alternatives in the area. Staff is competent and super professional with lovely manners. A really good option for a pit stop...

Having been here a few times for coffee and a mooch around, we got an promotional offer on Afternoon Tea for two for £10! (Thinks "give it a go but not expecting too much"). Well, weren't we surprised? Really lovely, simple afternoon tea with (each)...

Really small garden centre with a tiny cafe. We popped in for tea & cake, only one table vacant that would accommodate 5 people and there were only about 6 people in there already. Average cream tea - I don't like strong tea but theirs...

Went lunch time with a colleague. Had the Afternoon Tea for 2. Actually I had a great americano. The Afternoon tea consisted if bottomless drinks tea/coffee. Ham and tomato and cheese and cucumber sandwiches. A scone, choice of jam and clotted cream. Then 3 small...

This garden centre is hidden away down side entrance by Stott Woods (I think it was called). Didn’t know this place existed. Parking on left hand side of entrance as you go in or go up & turn right & park nearer to garden centre....

Great family day out! Our five year old twins absolutely loved the day. Really well organised and interesting. Lot of chocolates to eat though lol.

Staff are aleays pleasant and helpful, good coffee and refill available at reduced price.the plants are good quality and well cared for which is not always the case at similar garden centres.

We have often walked to this garden centre but only recently sank down exhausted in this cafe. The service was good and all is clean and attractive for a cup of coffee or a light meal. It is not a big restaurant but it is...

I really love Bournville what can I say lots of interesting things to see its so pretty in summer and at Christmas we have the best tree ever well worth a visit

Interessante tipico centro dell'Inghilterra. Belle case tipicamente inglesi,bellissimi e curatissimi parchi con laghetti.BEi panorami specialmente autunnali

Visited with my mum to improve our garden. got what we needed but disappointed with the attitude and helpfulness of staff.

We went for a walk around and looked in at the hut in the middle. It was quaint and lovely to walk around especially after having heard the story of the village in Cadburys World. You could imagine how it was and how lucky people...

Sadly disappointed. Having seen Port Sunlight which is picturesque I thought as this was also a model village it may be the same. Nowhere near. It actually seemed run down in places, ill kept and little to do, even the manor house failed to inspire....

A lovely place to walk around and visit some of the local shops and cafe. It's an idyllic setting with the Cadbury factory as a back drop - the visit centre is really helpful too I'm giving information on how the village developed over time...

We ordered afternoon tea here after buying a groupon for £10 for 2. We appreciate that that's a cheap deal - however their choice of sandwiches was ham or cheese (whoop!) then the cakes, despite the groupon picture showing a variety of choice including a...

Set within the garden centre, a modern cafe to serve as a meeting place for friends and family plus a great Internet accessible break for work. Staff are friendly, informative and humourous plus a range of dishes and drinks for every occasion and budget. I...

Great place to visit best on a dry day / plenty to see and do. I would defo recommend this place .And also good for the kids would return here.

Have been in twice now and have always received the same happy, cheerful service! They serve a limited menu of sandwiches, cakes and delicious baked potatoes, however, the food is of exceptional standard. It's a lovely place for a quick coffee and a nice lunch.

I was so excited to actually order a coffee, an people know how to make it. The staff enjoy going above and beyond to accommodate your needs which is so refreshing. The have cakes, teacakes, cream teas and freshly made sandwiches. If they dont have...