Boston Tea Party Harborne in Birmingham

served by kristine. amazing. love her. she needs. a pay rise

Kristine was awesome and provided amazing service!

Met up with my friend at her fave place. Such a chilled atmosphere, waited a few mins for a table, not long. Sign of a good place if it's busy! Perfectly cooked breakfast, yummy latte.. I'm hoping my friend wants to meet up again! 👌🏼👌🏼👌🏼

I would highly recommend BTP in Harborne. The Afternoon Tea was wonderful. They have a wide variety of sandwich choices and along with the scones and cakes they were all realty delicious. The staff are friendly and very attentive, We were so impressed, that we plan to visit again for my birthday next month.

The food was quick and delicious and the service was amazing, Kate was extremely helpful and knew exactly what to recommend, Great Job guys!

Upon arrival, found the hostess could of been alittle less blunt, the food was lovely but had to wait a while. The seat was very uncomfortable and found the coffee to be sharp and not the best.

Food and service was great, quick and efficient. Very good atmosphere and Kate was extremely helpful during our experience today

Polly has good services for us!

Food was really nice and it came out hot which is always good. My coffee was amazing. As soon as we got here the Manager Jr found us a table and cleaned it ready for us. Very chill atmosphere, good value and a nice selection of food and drinks.

Nice and chilled atmosphere. Food and service was very good. Junior is always very welcoming. Looking forward to visiting again soon.

Hash browns and milkshake were so yummy, Bethan was so lovely too😊😊😊😊😊

Booked the afternoon tea as stop 1 for my sisters hen party. Everything was fabulous, really good value for money and the food and drinks were on point. Would recommend trying it.

Came here last weekend for the afternoon tea option as the first stop for my sisters hen. Everything was spot on, would highly recommend

Had a lovely last minute breakfast with my partner Ian on the cappuccinos warm and welcoming and food and table sorted by Anaya friendly professional nothing too much trouble we will be back

Was served by Anaya who was very helpful. Excellent food and well priced

Amazing food, the staff are really friendly and very welcoming, love this place

Great service from Anaya and good food👍

This place is our little ritual :) EDIT - still our little ritual :)

It is a very busy spot if your looking for brunch. Staff are okay but dont bother too much with guests. Some of them were abit moody which was a put off. The food is nice and has good vegetarian options.

The BTP were able to accommodate a large party for afternoon tea for a retirement party. With the perfect dry sunny weather we were able to sit in the courtyard together. The service was impeccable and they were great hosts ensuring we had everything we needed. At great value we had a delicious and varied selection of sandwiches, scones and cakes. We felt very looked after and nothing was too much for the staff. They made the experience very special. We often go for breakfast and lunch and now we have experienced a large party there we will definitely recommend to others and be back! Thank you so much to the team.

I love this place, been here many, many times, the staff are always courteous and friendly. The drinks are to die for and the food is always fresh and tasty, Ian always gives a warm welcome but to be honest all staff work hard and do their best to accommodate.

Me encanta este lugar, he estado aquí muchas, muchas veces, el personal es siempre cortés y amable. Las bebidas son para morir y la comida es siempre fresca y sabrosa, Ian siempre da una cálida bienvenida, pero para ser honesto todo el personal trabaja duro y hacer todo lo posible para acomodar. No puedo creer los puntos de vista negativos dejados por esta empresa Nunca he tenido una mala experiencia.

had a lovely brunch here and grace our server was fantastic and treated us to free brownies :)

Organic milk, locally sourced ingredients, and good brunch options that feel fresh and nicely presented! Staff are polite and they do a nice range of pastries and cakes to take away. The lattes are good and homemade hash browns to die for!

My favourite breakfast place in Harborne! The staff are fantastic, the management are so accommodating and the food is fresh and creative. A great place to come when sunny and enjoy the sun trap of a courtyard. Highly recommend it!!

Junior and the team are great hosts! Our meal was cooked and presented delightfully. Such a lovely place to pop in for a lunch. I found it very welcoming! Thank you again!

Brilliant atmosphere food lovely staff all Brilliant and very knowledgeable and helpful car parking around harborne all paid expect blue badge holders where available disabled access a bit tricky due to the front staircase the decoration in this place is fantastic as well keep up the good work 👏 🙌 kid friendly

I'm not a regular visitor to the area but stumbled across this place, and it was an excellent find. The food was fresh and delicious and the coffee was some of the best I've had. The staff were so attentive and couldn't do enough to help us, even pointing out other places we could visit whilst in the area. Can't fault anything, I only wish we were more local so we could visit regularly!

Nice food. Always friendly. Good for kids. Recommend the Mexican eggs 👍

Had a great lunch at BTP, as always. Staff are lovely, great selection of food and drinks, I've tried a few things on the menu now and enjoyed it all. The friendly staff are the cherry on top!

One of my favourites, lovely staff and great service, the food and drinks never disappoint!

Always friendly and good to bring our kids to - tasty food for adults and good range of options for young kids.

Without doubt the only place of its type on the high street that is consistent . Consistently clean Consistently happy helpful staff Consistently great food & drinks Very chilled and laid back .. love it ! And that’s why we keep coming back.

I visit this BTP on a regular basis with my husband, family and friends. The staff are always friendly and will go above and beyond to ensure we have a great experience. The food is always outstanding offering something great for everyone and the atmosphere is always fun and friendly. I would highly recommend a visit. Out of all the BTP’s this is definitely my favourite.

Grace is amazing!!! Food is great!!

Had such a lovely brunch here with friends, the lady serving us was so attentive and friendly! And the eggs Benedict and bloody merry were also excellent! 10 out of 10 would recommend!

Harborne high street servers at Boston Tea Party had such rude attitudes. We were told one thing over the phone a week ago about a click and collect option, and then another today, AFTER we ordered and came in. Even if there was a misunderstanding, the way it was addressed from the beginning towards our party was just rude. Manager/supervisor was nice enough to follow us and offer drinks as compensation but constructive feedback is to be more respectful and have a consistent policy that all staff are aware of. Food is fine but not good enough to return. REPLY : there is clearly a policy misunderstanding. This is the first time hearing about emailing a pre-order, as I was told to pay via click and collect ahead of time, then call the establishment to inform BTP that we were going to dine in. I did exactly that, going as far to give my click and collect confirmation number along with our ETA. Regardless, the issue at hand is the rude attitide by the lady at the bar and our server, which does warrant a one star review because the experience outweighed the quality of the food. We arent the only ones giving a 1 star review based poor attitide so please take this as constructive feedback. In all fairness, the supervisor was lovely and apologetic and we did appreciate the gesture.

A lovely gem of a place with an extensive menu, there's really something for everyone. Staff are accommodating of any amendments you might need. The team are clearly managed well as they work so well in a busy environment and if there's ever been any very rar menu miscommunications in my visits theyre handled professionally, swiftly and with a smile. Wholly recommend the sweetcorn hash. Top tier.

Boston Tea Party in Harborne is a gem. The food is absolutely delicious, the drinks are spot on, and the whole vibe is super cosy. The staff are so friendly and welcoming, making the experience even better.

Very disappointed with my experience on 1st May 2025. We booked for a colleague’s birthday lunch, but drinks arrived only after we’d finished eating. When we raised this, the staff member was argumentative, spoke over us, and offered no apology. She raised her voice, blamed us for something that wasn’t our fault, and didn’t check with her colleagues about what had been agreed by the restaurant itself. Basic manners dictate treating customers with respect. This was extremely poor customer service and completely ruined the occasion. Another colleague followed us out as we left to offer free lemonade and apologise, which we genuinely appreciated. However, this incident should never have occurred in the first place. I will not be returning due to this incident. I strongly urge you to address this matter with the colleague involved, and ensure they understand the importance of treating customers with respect. Update following General Manager’s reply: Thank you for your response. I appreciate the apology, but I stand by my review. The food was good and I did acknowledge that in my original review - but that does not excuse the poor service. A staff member reacted aggressively to a simple question, which was completely uncalled for. I’ve never experienced anything like it, and despite the food, I will not be returning, which is a shame. You mention your team is young and may have felt intimidated. I’m unsure what was intimidating about a calm question so it would be good to discuss this with you further - especially when it came after my colleague had already gone inside twice to chase up our drinks. By the time they arrived, we had finished our meal. If staff respond this way to basic service issues, more training is clearly needed. You also said it’s concerning that we left reviews on multiple platforms. We had a genuinely bad experience - these platforms exist for honest feedback so others do not receive the same treatment. There was no misunderstanding on our part. We confirmed with your team that we would click-and-collect and dine in and this was stated in our booking. The issue wasn’t the process - it was how we were treated. I do appreciate that you’re concerned about your reputation, but our experience matters just as much. That said, I acknowledged the supervisor’s apology and appreciated the kind gesture from the staff member who later offered us lemonade. My review reflects both the negatives and the positives, and is fair. I hope this makes it clear that service is just as important as the food. I’m happy to discuss this in person if needed.

Lovely place to eat, drink and chill. Food and service is exceptional and the staff are always enthusiastic, approachable and polite. Highly recommended.

Such a shame that myself and friends were spoken to so rudely today as we always look for nearby lunch/brunch spots and this was hopefully going to be our staple lunch spot. I’m very familiar with places having one bad employee that can ruin it and put a group off and it really has! This was a birthday lunch that was quite simply ruined! Won’t be returning as the young lady who served us rudely was more concerned in answering us back than understanding any concerns (which may I add were valid and not her issue to be commenting on further) A good spot in harborne, food is okay but service is rude and slow.

Simply delicious breakfast, and served really quickly. We will be back

Happy to have a Sunday breakfast here. Absolutely brilliant Thanks to Nat👌

Nice burgers and coffee and friendly waitress Nat)

Have had delicious breakfast at Boston tea party. Big thanks to Natalie she was really great 👍🏻

Had a really nice time today All the girls were lovely Roksi and Marzena were so helpful with my kids and a dog😊great food

Lovely food and service as always. Really enjoyed smoked salmon hash.

For how busy it was I was chuffed with everything. Coffee was great. Food was unreal. Service was swift and polite. Thanks!

Lovely service, good food. Definitely coming back

Young lady with curly hair was so polite customer service was great made me feel very comfortable with my kids

Lovely food and service. Friendly staff

The eggs royale is just what you need this morning. It’s always the right amount for some energy this morning

Lovely coffee shop with nice brunch options. The guy who served us was friendly and accommodating as my Nan doesn’t like toasties and changed the order to a sandwich if her choice. Love going here, the cakes are lush!!

Had the best time, such good food/drink and great atmosphere!

I really enjoyed this place, my sister and myself had the Mexican eggs and smoked salmon hash. Both dishes were amazing! Well presented and the staff were really attentive. I would definitely recommend this place for something to eat.

Always great service and lovely food.

Great Food. Great experience. Thanks to Anaya for the friendly service

Lovely atmosphere and good food. Great service from Anaya & Roksi!

Love this place an the staff my friends an I go all the time from our Aqua fit class in harborne, we are looking forward to the 14 th April to celebrate 🎉🎉 our friends birthday Mandy DM for short the staff know who she is, looking forward to seeing you Monday guys many thanks Elaine Whitehouse

Came for lunch and order two Boss Burgers. They were amazing. Fries were excellent, perfectly cooked. Service was excellent. Will definitely be back.

Had a lovely breakfast with my girlfriend this morning! Excellent service, special thanks to Nat and Junior

Imogen was fantastic today , patient and helpful even in a busy service !

My wife and I had toasties and drinks for lunch. It was all perfectly cooked and really tasty. Very hard to find a place that does fries better than McDonalds. Amazing, well done!

following on from the reply to my review "Team Harbs" we weren't local to the area, so you assume everyone should carry around a reusable cup? I asked your employee on the door and it was the information she gave words again - plastic cup £5! Want to grab a coffee to go? Errr no, Not unless you arrive prepared with your reusable cup, otherwise you have to buy one of their highly not so eco friendly PLASTIC cups at 5 quid a pop minus the contents, needless to say I walked away, went elsewhere. good luck with that business model, just wanted a coffee in a takeaway recyclable cup, too much to ask?

Lovely open and bright atmosphere. Served by friendly and helpful staff. Really nice coffee and cakes.

Everything about BTP is a complete joy 😊 from the initial friendly greeting, quick service, relaxing happy atmosphere and the delicious food & excellent coffee ☕️ If you haven't been yet, you must. I guarantee you'll have a lovely experience ☺️ 😊 😘

We loved the breakfast and will definitely return for the pancakes next time. Was lovely to see business was booming in Boston tea party harborne 👍 imogen looked after us very well indeed excellent service with a smile

A big thank you to Junior and all the team for making our event on 22 March 2025 for 20 people a resounding success. Great food, perfect service. Definitely recommend for anyone wanting to put together a great breakfast get together. Pop in and see Junior at Boston Tea Party on Harborne High Street.👌👌

Marzena was very welcoming and looked after us, she is fabulous. Food cooked shaun was absolutely amazing and the team were brilliant. Thank you so much, we will be back soon.

Love that it's dog friendly and always receive a warm welcome. The shakshuka is delicious and the heated seats outside are great (although you might need some help opening the door)

We Had “The breakfast” the food was quick and hot and our server Imogen was very attentive and always smiling. There was a lot of people there and the atmosphere was good.

We came today for some lunch and was pleasantly surprised with how amazing everything was! We tried the new flatbreads and they were delicious. Our server Imogen was lovely and really topped the experience off - will be coming back soon. Thank you Boston Tea Party 🎉

Imogen was our server and she was so attentive to our needs, nothing was too much trouble for her. A credit to the company.

imogen was a lovely server, so kind and friendly!

Love the service and the Food,it's absolutely yummylicios

Always a place to met my friends. Lovely food and lots of choices.

I had the tastiest Mexican brekkie and the service was excellent, really accommodating! The cappuccino was not massive which is great, prices are expensive but well worth it. Parking available but not free.

We had a wonderful brunch at BTP Harborne today, our server Grace went above and beyond to make sure we had everything we needed and put a smile on our faces! Highly recommend the sweetcorn hash and the chocolatiest chocolate brownie youve ever had!

Excellent service Kate who hid the drink card fab idea so good.

Great brunch, lovely cafe and dog friendly too. Would definitely recommend

Lovely place ,staff and quick service, absolutely enjoyed the food

We came here for breakfast and I had the pancakes and they were very nice. You scan a QR code to order . The food and drinks came fast and they were delicious.

I visited this place for the first time. There is a variety of dishes to choose from. I really enjoyed my meal and will definitely be going again 😃

I went there to have a coffee while studying and I really enjoyed the atmosphere of the cafeteria, it was very comfy. Plus, the coffee and the cakes were delicious.

We went for afternoon tea today for my nans birthday, and the afternoon tea was amazing so much choice of different cakes and the sandwiches and scones were delicious. The service was great, Junior couldn’t have done any more. They even made extra plain sandwiches for my toddler too so she wasn’t left out, I will definitely be coming back for more afternoon tea! ☕️ 😃 Thank you again! X

We went for afternoon tea today for my nans birthday, and the afternoon tea was amazing so much choice of different cakes and the sandwiches and scones were delicious. The service was great, Junior couldn’t have done any more. They even made extra plain sandwiches for my toddler too so she wasn’t left out, I will definitely be coming back for more afternoon tea! ☕️ 😃 x

Lovely breakfast with my dogson, very accommodating and welcoming

Had a mango lassi, was lovely. Grace served us, very friendly and quick service. Lovely sunny day so sat outside in the courtyard.

Lovely coffee, server grace was efficient and kind and overall this spot has a good vibe. There is energy here that I enjoy. 😊

As always, really lovely food. Very fresh. Nicely presented, stmefficient service. Staff friendly. Would appreciate one or two more dishes that don't include eggs.

I had the pleasure of visiting BTP recently, and I have to say, their Boss Breakfast truly lives up to its name! Everything was cooked to perfection — from the crispy bacon to the perfect scrambled eggs, and the portions were generous enough to keep me going all day. A special shout-out to Grace, who made the experience even better. She was warm, attentive, and ensured everything arrived promptly with a smile. It’s always great to be served by someone who genuinely cares about their customers. If you’re after a hearty breakfast and fantastic service, I highly recommend stopping by — and if you’re lucky, Grace might just be there to make your morning even brighter!

Had a great coffee, Grace served us and was super friendly and helpful!

Had the boss veggie, service was really thoughtful. Really nice airy atmosphere feels like summer in here

Loved the sweet corn hash and coffee! Great vibes

Absolutely lovely. A great place to relax on holiday. Afternoon tea on sunday was splendid.

Came for brunch- best service, best vibes! Thanks Anaya and Junior🫶

Good place to stop for a coffee. Interesting decor and friendly staff. Tried Americano and flat white. Very satisfying. Also ordered a scone with clotted cream and jam. All good. Good sinks and taps in washrooms.

The vibes are immaculate, staff are so friendly, good service and great food. Would definitely recommend!

Great service, great experience, great salted caramel milkshake:))