Bonsai Chinese Takeaway in Newport

Awful food undercooked. Note they will not refund you. Terrible service. Avoid.

Watch out for this one. Unfortunately their menu prices are not up to date!! A menu coming to £21.40 according to the prices published today we were told would cost £29.30 plus delivery. Be careful to check prices BEFORE YOU ORDER! ! !

Used bonsai for 30+ years and the last 3 have gotten really poor out of my last 8/9 orders only one has been right , example today I ordered using there menu number and saying what I wanted and still got completely different meal , prawn toast is now regularly over done, one meal was all cold because they had to wait for the owner to come cook the ribs, so hot ribs cold everything else, another time rice noodles and curry sauce arrived no curry ? , An hour later brought curry sauce ,I live 2 streets away ? ,Never again have to draw a line somewhere and lucky dip meals is no good ,will try wah wah from now on

If I could give a 0 I would wow the food was so bad we could not even eat it frozen food that's all they sell will not eat there again

This place has gone down hill over the last year. The last couple of takeaways I've had from here have been well below standard. I ordered what will be last meal from here, my hot and sour soup had a green bottle top in it, the crispy beef was unedible, the rice was dry and hard, and what was edible must of had a very high salt content, because my partner and I couldn't stop drinking water all night. I have always been one for supporting my local business, but this one will no longer get my support.

So far everytime I have eaten here the food has been fairly decent. I havent tried alot of their menu and did get chicken and black bean sauce instead of beef and blackbean sauce which was a pain but overall fairly good. I wish they would improve their food hygiene rating from a 1 out 5 because it would make me want to eat there more.

Bad experience, food was horrible and gave my partner and ne bad stomachs, we later found out they have a hygiene rating of 1 which would explain alot considering our meal

I did a review on my youtube channel Neishia Obo Check it out

Nice enough chinese, but nothing special.

Very bland , I had a beef chow mein (dry) that was literally wasn't any soy sauce in there or seasoned . The chicken balls were tasteless and the chips were dry too . No heart went into the meal at all . I used to like the place and given it more than the benefit of the doubt before. It went in the bin . Sorry but I'll tell the truth . Go somewhere else vile . Downhill Chinese it should be called

Great place for food would definitely recommend, Seren was nice & friendly on the phone taking our order. We will be back!

Just had the best meal ever from this chinese. Tasty and hot. Was a bit disappointed with last one, but made up for it this time 👍

Cant believe you turned down a delivery order just because it's a wednesday..... never mind there's plenty of others who would want an order for five hungry blokes....... pity we've used them many times before, find somewhere else now

SALT, PURE SALT. 3rd July 2021 last post 4months ago.If you have a LOW TOLERANCE to SALT or are on MEDICATION stay clear. Just ordered a meal and all I can taste is salt. I rang up prior to leaving this review and the delivery driver was extremely helpful, however the manager did not care and was very dismissive. If you have a LOW TOLERANCE to SALT or are on MEDICATION stay clear.

Amazing food, awesome service and totally trustworthy

Not a local🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 so an unbiased review. 5 star rating well deserved..... Nice big portion, and nice price too..... Delivered to Holiday Inn Express no problem at all..... Special curry x-hot with chips.... Delivered £8.40 👍👍 Only one complaint.... Curry too runny could do with a bit more consistency but still a really nice meal and I'll definitely be back..... Probably best Chinese I've had whilst in Wales all year.

Absolutely lovely food friendly service no1 favourite now st Davids crescent 👌

Good old local chinese always spot on ive eaten from here for years

Used this take away for the first time today. And fair play the food and the price was amazing. And still have enough left over for a meal tomorrow. Friendly staff and will be using this Chinese again.

Always had a good takeaway from there.

Good service also enjoyed the food

Order arrived early which was great, but was all cold on arrival so had to microwave everything!! Worth waiting for once hot.

Had a very tasty meal from here. A nice place to visit and the food is a step up from most take aways

The worst in Newport, order at your perral..it's not gonna arrive. ..and the girl that takes the orders..she don't give s##t..stay clear...given them a postcode don't help...shocking serice. ..will never EVER use this place AGAIN...

Nice food as all ways nice staff too

Great food and nice people to deal with

Just had meal delivery. Not the best. Normally very good but had something different this time. But the whole meal was cold!!

Great food, friendly service only thing letting it down is prices are a bit steep

This was a last minute find after trawling the web looking for a takeaway with an online menu. We had our doubts due to the out of the way location and limited online reviews. Fortunately, this came to nothing. Online order was taken really efficiently, plenty of parking outside, and friendly staff at the shop. Moreover the food was really good. We ordered a variety of dishes off the menu for a large family meal. Not a bad one amongst them and the whole family rated the food as great. This is now our go to Newport takeaway 😀

GREAT FOOD..... Can't fault them at all!! Thank you.... Gaer vale A*... Defo use them again and again, which we have

Great service and fantastic food at a very reasonable price. Will definitely use again