Bodysgallen Hall & Spa in Conwy

We took two friends for a special birthday afternoon tea today. We were very happy with everything the cakes were delicious and a beautiful assortment of sandwiches. The young man who looked after us was very attentive and we were well looked after. Thank you 😁😁😁

Welcoming staff who could not do enough to ensure one's stay was pleasurable and memorable. The Hall full of history and characters in line with the National trust standards. We will definitely will be returning.

An exquisitely beautiful place with an interesting and well executed menu, served properly. If you want to go somewhere special and to feel as if your experience matters, its well worth a visit. We've been twice - once for afternoon tea and once for Sunday lunch. For the historic surroundings, great service and excellent food, its good value. The grounds are lovely and an after dinner walk is a great way to roind things off.

A lovely place to stay for the views etc but the venue lacks atmosphere of any kind and if anything we felt almost as if we were imposing with the little notes/rules posted around the place. Whilst we were upgraded to a £600 per night room from our original £400 room we fail to see what was so special about it. Our expectations were probably set to high having enjoyed much more luxurious accommodation for a lot less money. We are happy that we’ve experienced the Hall but wouldn’t do it again .

Had afternoon tea there. Excellent. Felt like we were in Downtown Abbey😊.

We came here for one night for our anniversary, and loved it! Beautiful! We stayed in a spa studio not in the main hotel, which was cute and romantic. Great spa facilities available, treatments bookable in advance. Facilities available were gym, swimming pool, sauna and steam room. We also had a couples massage whilst there which was great. Drinks and light lunches available in the spa area. Lovely breakfast included in our stay which was in the main part of the hotel, nice choices. Set in its own grounds and gardens which were beautiful to wander around, can imagine how lovely it would be in full bloom! Quite a few steps up to the main part of the hotel so be advised. This is not a hi tech hotel, it is quaint and olde worlde. Would definitely love to come back!

Facinating place, but age brings compromise as a hotel. Not recommended for those with access issues or mobility problems. However dinner quality was excellent, as are the grounds. At 72 years old, felt the youngest in the place.. says it all.

Fabulous service by every member of staff that we encountered. Excellent meals. The views are great. Unfortunately we had a room that was shaded by two buttressed exterior walls which made it a bit dark. I have a degree of mobility impairment and hadn't thought about the location - up four half flights of stairs. Must clarify room location on future visit.

Our stay was disappointing. The house is lovely, good service and the gardens great. But we were not told that on Monday and Tuesday the restaurant has a very limited simple menu. If we were told we wouldn’t have stayed.

Gorgeous place and lovely food gardens are spectacular. Afternoon Tea is wonderful

Just went for a massage at the spa. Mia was excellent 👍👌(but I have been to the hotel before and it is amazing

Visited the spa for some pampering for a friends birthday, we had such a great day. Amazing service, facilities, and left feeling so relaxed. The pool, sauna, steam room, gym etc all in great condition. We’d definitely be back

Lovely birthday tea for my parents,just the three of us in the libary.Service good,food delicious and plenty of it.wonderful gardens to wonder round afterwards.Good value for the experience..

What a lovely experience. My wife and I stayed for only one night on Saturday 12 August. The location is 5 Star; it is absolutely stunning, approached via a lovely lane through fields surrounded by bleating sheep. And then the house! It is so impressive and best seen from a distance when walking around the beautiful and extensive grounds. The interiors do not disappoint either; there is so much wooden panelling, so many large fireplaces and little comfortable alcoves for relaxing in. That's the house and grounds. I'm extremely surprised by a review written a month or so ago that criticised the "poor service." I think they may have got confused with somewhere else. The staff were brilliant, all of them. Everybody was so friendly, polite and helpful. One example: we had a problem with the safe in our room. A call to reception resulted within minutes to Gareth arriving, full of apologies, to fix the problem. Second example: just leaving on the Sunday I was talking to Andrea on Reception about whether they did tours of the house. The answer was no, at least to formal tours but Andrea immediately arranged for Simon to take my wife and I on a short tour of the house interiors. Simon has such fantastic local knowledge and was so obliging. I'd also like to thank Catherine for lugging our two suitcases up to our room on the second floor; I did offer to take one! We ate in the evening and were not disappointed. We both had the lamb, which came rare and was very well cooked. Breakfast was superb! Thank you to the kitchen staff and Daniel and his team in the dining room. By the way, the views from the dining room across the garden and to the mountains in the background are stunning. The facilities in the Spa are good; the swimming pool is reasonably large compared to most spa pools. My wife and I also both had a great back and neck massage from Rasheen. I've mentioned particular members of staff but everyone helped to make our one night stay at Bodysgallen Hall memorable. Thank you.

Wonderful stay. Lovely staff, excellent food and a peaceful, cozy ambience.

Excellent staff very attentive and friendly. Spectacular house and gardens. Close to everything but still feels secluded & tranquil. Spa massage was excellent Mia highly recommended. Reception & management were very professional. Gareth was also very helpful. Lovely afternoon tea, lots of cakes and delicious sandwiches. Served in a friendly atmosphere.

We visited for afternoon tea this week as we had a voucher given as a gift. The place is gorgeous, a lovely drive up from the main road and beautiful gardens. The afternoon tea was lovely, and we had plenty of tea served regularly. The only issue, and one which had a big impact on our experience, was that nobody else was there, so the room was absolutely silent and empty of anyone else, apart from when the waiter came in to offer more tea. There was no atmosphere at all, no background music or any type of noise at all infact. It felt awkward to talk because our voices echoed around the room!

We just went to meet friends who were on a buisness trip. Sheer luxury , also with spa facilities .

One of the best in North Wales.

A wonderful hotel hidden away but close enough to Llandudno to enjoy the beaches. With some parts dating back to 17th century, it has wonderful gardens to explore. I can also recommend the Spa which has a large swimming pool. The service is exemplary. We were made to feel so welcome by everyone.

Lovely place, lovely staff had a great stay at Bodysgallen Hall amazing views. One thing I must point out is the way I saw staff getting treated by higher up staff. The first time I noticed staff getting treated unfairly was when I saw this young male working his socks off and this other team member took him to the side and I could hear her shouting at him. Which makes me as a customer uncomfortable. Staff need to maybe consider this as I don’t want to be feeling like I am getting served by staff who are not getting treated right in the work place

Such a shame, incredible grounds but massively let down by the service. As someone who travels extensively, most of which in premium establishments - this was one of the most disappointing stays I have had (Room, Afternoon Tea & Spa) - The greeting was inappropriate, only ever acknowledging me, never my fiancée (as if she wasn't there) - The room was very very tired. I totally understand the constraints with the National Trust / listed building. However the room was very tired, extension cables around, alarm clock from the 70s. The cherry on top was at very high cost for a double bed - this ended up being two mattresses pushed together, absolutely no excuse for this - We ordered afternoon tea, after sitting there for 20+ minutes I had to go to hotel reception to seek someone out to take our tea order. This was very surprising considering there was total 6 customers total there at the time. After this it was simply "which tea?" - service was very poor for this. - We eat there for dinner. I ordered lamb and was asked how I want it cooked, I then said rare please - pink. However, I was given some of the most overcooked lamb I have ever eaten (see pic) it was then begrudgingly changed. Restaurant manager was very rude with this. - For breakfast we were sat next to multiple dead flies. Rather than apologies from the restaurant manager we were told "this is simply nature". I would expect this at Wetherspoons, not for £30pp - They charged us twice (rectified after complaint)

A wonderful afternoon tea in the lounge served by a friendly and characterful member of staff. Thoroughly enjoyed it - thanks Bodysgallen Hall!

Possibly the prettiest place I've ever stayed.

Afternoon tea. Fantastic service, lovely food and a well attended real fire. I'll give the weighing scales a miss for next few days!

Cakes and sandwiches freshly made.

Went for afternoon tea it was very nice plenty of everything and more was supplied when we used everything. There was a real fire, and this heated room very well. It was continually topped up with logs, too.

Stunning location peaceful and quite for a relaxing break.

Went for afternoon tea last summer. Wonderful surroundings and service, will return this year.

The spa package was amazing, good value for money and the facilities are amazing, they have a good size swimming pool, sauna, steam room and a jacuzzi. Highly recommend. The only negative is that it's hard to get to and not very accessible.

Wonderful experience - afternoon tea highly recommended.

On arrival our cottage was cold. To be fair It was a cold weekend but it was clear the heating had been left to air the cottage and should have been increased prior to our arrival to make it comfortable but I would guess this was to save money in case of a no show. Fair enough I understand but it didn’t help that for the first night we’re were sat watching tv in our anoraks. It was advertised with a fully equipped kitchen. However on arrival there was not a single piece of cutlery. No plates nothing at all so why bother with a kitchen. Apparently there are two different websites one that offers a fully equipped kitchen And one that doesn’t. I cannot imagine that it costs very much to put a few knives and forks and plates in a kitchen unless the hotel wants to encourage people to use their restaurant. Having stayed at bodysgallen several times before Covid in the cottages and had a fantastic time I can only assume this is a cost cutting measure it was very very disappointing. From a business view I cannot understand it makes any sense. It might make sense in the short term but not for people to return. Whilst this is a critical review I hope that the management take note to encourage future guests to loyally return as we once did. We did complain about the lack of kitchen facilities which they did offer to rectify minus the microwave toaster and hob but including cutlery and plates. We did not complain about the cottage being so cold because there was nothing that could be done. The staff on the night we arrived were fantastic and as helpful as they could be. I checked out the following morning after 1 night having booked for 3 nights clearly they were not happy. The lady on reception was polite bur basically computer says no you have to pay for 2 nights even though you only stayed 1 night in case we cannot sell the room. Of course she did not mention if I would get a refund if they did sell the room. C'est La Vie

We booked a half day spa here. Whilst there wasn’t anything particularly wrong with the spa, we did feel it was really dated and could do with some refurbishment. The swimming pool area was really dark as there were no lights above and the windows were extremely narrow, which made it feel dingy and unpleasant. The steam room and saunas were nice and jacuzzi area was ok too. The massages were ok, nothing amazing. Considering the price of the spa packages, I did expect better facilities. The staff were lovely though so cannot fault them. Didn’t get a chance to explore the hall itself or the grounds unfortunately but they looked good.

We stayed here for two nights during our honeymoon in North Wales. We had a beautiful, comfortable room overlooking Snowdonia and Conwy castle. The staff were very friendly, and Gareth in particular was very welcoming and helpful. We ate both nights in the restaurant - the food was delicious and well-priced. Pre-dinner drinks in the bar are recommended! We also booked in for a massage in the spa which was lovely.

My partner treated me to afternoon tea there it was lovely food was spot on service was excellent and the staff were so polite and cheerfull

Had afternoon tea. Out of this world. Everything was first class the food, the service and surroundings absolutely superb.

Had afternoon tea here. Beautiful old place with lovely gardens. The afternoon tea was served in wonderful surroundings with great views from all windows. The sandwiches, cakes and scones were well presented and made. Very tasty. Highly recommended.

This was our third stay at the hotel of which the last two were in a lovely suite. This hotel along with three sister hotels are owned by the National Trust hence why the hotel has lovely gardens and long walks in the woods. If you stay on a Monday you should eat in a local restuarant as it's the chef's day off. Dinner on other days is excellent with a good menu.

Enjoyed massages at the Spa followed by cream tea then a walk round the gardens. Service was very friendly and the tea was lovely. Interesting how they made gardens on the craggy North Wales hillside. Specially liked the white colour scheme in the rose garden.

Te prynhawn bendigedig. Wonderful afternoon tea. Diolch

Wonderful stay in one of their studio spa cottages. Room is beautiful, well laid out and lovely features. Service is very good and nothing too much trouble. Gareth showed me to my cottage, he was very informative and offered to help me with my bags. Spa is just indescribable, its lovely! Lovely, secured and just oozes relaxation. Only one small blip, the heating gets rather carried away and in the hall between the main room, bathroom and kitchenette the radiator can't be lowered, it heated the entire room for me! Sorry to the next person if they like a warmer room, as I've turned the radiators off in the main room! Loved it, just wish it was closer!

Beautiful surroundings and attentive staff. Afternoon tea was overpriced considering what was served.

Beautiful house & gardens - afternoon tea and service couldn't be faulted.

This was my first visit. I had an aromatherapy and the whole experience was wonderful. From my initial telephone conversation to book to the warm welcome at the spa. The masseuse Mia is highly trained, experienced and intuitive. I can't praise her enough...After my lovely spa session I went for a walk around the formal gardens ( staff were kind enough to allow this even though I wasn't booked in at the Hall). This continued to help my mental wellbeing after my aromatherapy. The mansion and grounds are stunning even though most plants had not woken up, being early Spring. Reading some of the other reviews I think it is quite right that members and formal diners at the hall take priority as the prices are high but for a reason. I stepped into the hall just to confirm that it was okay for me to walk around the gardens. The large oak door was opened for me by a very smartly dressed man/staff before my hand reached the handle. What a super service and one which staying guests or diners pay for.

Incredible afternoon tea. The chat who served us was impeccable and attention to detail was second to none

Lovely location, brief drive from sea or countryside. Very well presented, friendly efficient service. Excellent food, imaginative menu, reasonably priced for this standard of hotel. Our suite was worth the extra cost but pity about the rather basic TVs! Highly recommended.

Went for afternoon tea and was not disappointed at all!

Would benefit from background music and greater food choice.

Very nice afternoon tea , house was nice and gardens very enjoyable to walk round .

Had afternoon tea here. My other half doesn't have dairy and usually for him it means he misses out as he can only have a small portion of what I get to have. Not here. He was offered as many cakes as I was! Dairy free banoffee pie, almond slice, shortbread biscuit, flapjack and bara brith!! All served by Gareth - extremely charming. Will definitely go again.

A very fine hotel indeed. Beautiful location and grounds. Feels like being in an Agatha Christie country house mystery!

We have spent an extremely enjoyable afternoon in Bodysgallen Hall today, celebrating my mother's 88th birthday. The service was excellent from start to finish, food was delicious, highly recommended, looking forward to our next visit

Had a spa day last Sunday was perfect. Staff very helpful and friendly. All treatments done by professional ladies ,can't rate them enough.Will definitely be going back. Thank you for a lovely day.

Visited the spa yesterday with a bereft friend and the staff treated us like queens . The treatment ( back neck and shoulder massage and a facial ) fantastic. The spa facilities pool sauna etc and chill out room so relaxing. Throughly recommend for a wonderful experience

The whole experience was fantastic the food was the best as was the hotel and staff

An incredible weekend from beginning to end. The food is superb. The spa was amazing.and our cottage was lovely. The staff are very friendly and couldn't do enough for us. A special shout to the porters Andrew and Gareth who were brilliant. 10/10

Disappointed with accommodation and food. Felt pathway and steps somewhat unsafe

Service very friendly accommodation excellent. Food very good .

Beautiful place. Staff welcoming, warm and friendly. Afternoon tea superb

Lovely stay in Pineapple Lodge.

We had a wonderful holiday break. Very well looked after by friendly staff and excellent food.

Lovely place, food was nice if a little traditional/plain

What a lovely hotel. Absolutely beautiful

Beautiful country home with glorious gardens set in the beautiful Welsh countryside just outside Llandudno. Top quality fine dining and the perfect place to have a relaxing lunch.

Just had the most amazing Afternoon Tea at Bodysgallen Hall. We had our own private room, the library. Really special experience for my 60th birthday. We were well looked after by the lovely Simon, who was very attentive and very friendly. Will definitely go back. Highly recommended.

Treated very poorly by staff when enquiring about meals

I went for some spa treatment and had a massage from a lovely Romanian lady very professional and very good, all relaxed for sunday

Spent a lovely afternoon. It was my parents wedding anniversary. Afternoon tea was excellent, we had our own private room. The gardens & surroundings are beautiful Will definitely return

Staff are lovely, but spa are giving priority to members. As a guest of hotel, we struggled to book time in the pool and gym, and members were rude to us when we were using the facilities. Either shut the pool to guests and offer a discount for hotel stay, or offer guests a time slot to use the facilities. When we did get in the pool, it was mostly empty, clearly members are booking times, and not arriving.

Food lovely both breakfast and evening meal ,not a huge choice on the menu, staff serving very professional and friendly Would recommend .

Beautiful building stunning gardens and grounds would recommend a stay here spa and restaurant 5 star all the way

Fabulous lunch and top service from all th staff. So good to be able to go back to this really excellent hotel. Worth every penny.

I remember this hotel from my days at St David's College, many a lunch and dinner in the charming dining rooms but had never stayed until now. It is important to note that children under the age of six are unwelcome and that time in the spa is restricted for kids of any age. For all that its still a wonderful night away for the family with its vast gardens and classic country house feel. For me its best in winter, log fire, large scotch.

Staff and food lovely rooms looking tired

We spent the day at the spa. Lovely helpful friendly staff and the treatments were a delight, however Lunch at the spa was very disappointing. Chicken salad £9. Over priced tasteless lettuce, tasteless watery chicken. Uninspiring and unimaginative. Side salad from McDonald’s is better. Such a shame. Pool and spa was quite nice but no reading material and not able to have tea/coffee at pool side which would have made mum’s birthday outing feel more like the treat it was meant to. Some soothing spa music in the reception/lunch area would have provided a bit more of a welcoming environment too.

I’ve been a regular visitor to the restaurant at Bodysgallen Hall for many years, it never fails to provide the best food and service you will find anywhere, in beautiful surroundings that a truly breathtaking something which is rare to find these days. I always receive a warm welcome from restaurant manager Nicolette and her staff who look after us extremely well, and nothing is too much trouble. There’s parking outside, and I would recommend you take a leisurely stroll around the impressive grounds. If I were given the choice to dine at any restaurant this would always be my first choice.

Amazing hotel with very nice and vast gardens. We were there in the autumn but the gardens and walks were very impressive. Restaurant let this place down a bit. Food wasn't special and the dining area needs updating. I wasn't a fan of the walk to the spa either the path was dark and could use a light or two.

Amazing and the food was beautiful

The restaurant at Bodysgallen Hall is a real taste of a bygone era. If you remember 'posh' restaurants from the 1970s and think 'upmarket' then this is it. The formal layout of the room, the waiting/menu-browsing area, the service and the atmosphere are all highly traditional in a very good way. Some would call it 'stuffy', but that would be unfair, because what it is trying to do it does well - a traditional, well run, formal restaurant with exemplary standards for its customers. The food was good, if not excellent, but the home made breads were superb. It is fairly expensive, but for the quality of surroundings and service, it is well worth it.

Have been many times for afternoon tea, known by all staff. Always good service, excellent selection of sandwiches and cakes, all home made. Have already made our next booking.

We've eaten here on a few occasons but haven't been for a couple of years, why on earth did we leave it so long! We had Sunday lunch today and it was of the highest standard, the food was exceptional,Spicy Pumpkin Soup and a Salmon to start, both amazing followed by the Roast Turkey, accompanied by the best roast potatoes had in years and a stunning black pudding stuffing. I had slow roasted lamb with exquisite mashed potato and a superb rich sauce. Vegetables were perfectly cooked. Dessert was Orange Parfait with a chocolate madeline and sorbet, just delightful and my husband had the best Christmas Pudding ever. The service was attentive and not overbearing, just perfect. It was so wonderful to have classically cooked food, well presented and not trying to be modern and flashy for fashions sake. The food absolutely did the talking with no gimmicks, we will certainly be back very soon.

Very interesting building, spectacular views. Old fashioned service and a goog Sunday lunch. A great treat for the over 70s.

Loveee this place! Such a wonderful atmosphere and all the staff make you feel right at home straight away! I could spend hours here enjoying your the scenery, food and calming feel. If you are thinking about going, I would 100% recommend it 💕

What not to like; the beautiful setting and location and the interior is everything you would expect of the National Trust owned country house. To start with we had a drink served in a beautiful private bar and then a beautifully presented and cooked traditional Sunday lunch with all those little extras that make it all the more special.We then retired to the library for coffee and a liqueur; again stunning setting.It was a lovely treat for Jane's birthday and we both absolutely loved it. We then had a walk in the gardens and the grounds which were stunning and so interesting and quizzed one of the staff, about the history, who was very knowledgeable. A fabulous Sunday afternoon and we will definitely return.

Lovely house rooms and gardens but a bit pricy, foods good as well

Lovely massage. Helpful staff. Thank you

Marvellous piece of history with excellent staff, vast 200 acre grounds. Extremely high quality restaurant and good, but small wine list, $$$ to $$$$. Absolutely a stay where you could pretend that you was aristocracy and your Butler was bringing your g&t by the fire

Booked in for the afternoon tea with champagne. They were ready for us and table set up in upstairs lounge. Everything was of the best. Service was excellent and unhurried. The selection of sandwiches and cakes was very good and again beautifully presented. It is pricey but you are also paying for the setting and the atmosphere and service.As a special treat this is a "good memory"

Words cannot express the stunning beauty of this hotel and gardens. There is a wonderful view of Conwy Castle in the distance. Meadows along the drive in are generously sprinkled with sheep. The building itself is a fantastic and ancient stone house, with a secret tower that ascends 5 floors to the roof that is 6 centuries old. All of the staff that we encountered were excellent, most especially the director, Elgan. Our visit was such a highlight of our lives, and we will make it a habit to return whenever possible.

We booked here for dinner. Service was excellent and food very good but we weren’t blown away by it for the price. Nice for a special occasion or perhaps more suited for the older guest as both our parents loved it here! Good at catering for my dairy free husband and even made him a special pudding.

The hotel and gardens are absolutely lovely. Our room was "old-fashioned" but in fitting with the age and style of the whole building; very comfortable and clean. The food in the evening was delicious and breakfast was nice with our table situated where we had a lovely view over to Conwy castle. Would have given 5 stars but our room was situated under the kitchen extractor fan so it wasn't possible to open the window without getting the noise and smells from the extractor....

It was truly a delight to have Sunday lunch here. The food was excellent; the service relaxed yet professional and the experience exquisite value for money. Ww concluded our visit with coffee and fudge on the terrace and a gentle amble in the stunning grounds. A very memorable visit and hopefully the first of many!

What a beautiful place to stay. With excellent service. The staff were brilliant and waited on you hand and foot. The place was peaceful and the grounds were lovely. The pool was great at the spa and there was a Jacuzzi, steam room and sauna as well. I recommend this place to anybody wishing to visit North Wales and Snowdonia in style!

Visited here a few days ago for afternoon tea and found that everything was perfect. The surroundings, for a start, are wonderful, if you are into things of a slightly older era - the house in its oldest parts has been here for several centuries with bits added on in the nineteenth and twentieth. The gardens are a treat and the views towards Conway Castle are stuoendous.

Excellent service great atmosphere lovely gardens and delicious food.

My son and his girlfriend treated me to afternoon tea as a birthday surprise. They chose well. Although I live locally and have driven past many times I have never been inside the hall or the grounds.

Our 3 night stay was faultless, very relaxing, the food was superb.

Excellent lunch with outstanding service. Sat on the terrace overlooking the garden. A bit pricey. Perhaps an older clientele from the few people I saw. Altogether a lovely experience. Will return.

Fab situation. Beautiful grounds. Nice food. Good service

An interesting experience. A historic house hotel