Bob and Berts in Lisburn

My wife and I bought 2xBreakfast brioche - £5.95 each. I think that’s probably fair. The coffee is over priced - £3.50 for medium americano, £3.75 for medium latte. Then add £5 for for hasbrowns (ridiculous!). The brioche breakfasts weren’t anything to write home about. Everything tasted fair but at nearly £25 I looked at what my money had bought me and felt ripped off. In my view it’s the coffees and hasbrowns that are the problem here. If I want to spend £25 on breakfast, I shall be going somewhere where I feel this price range is worth it. I think Bob and Bert’s are pitching themselves at a level that is above where they’re at. It’s just a cafe, not a restaurant. Sorry but won’t be back.

can't follow instructions are couldn't be bothered looking at them

can't follow dietary requests

Delivery time delay related entirely to no driver being assigned for over an hour by just eat. The driver which took this delivered it promptly.

Delivery driver brought the wrong items. Give our order to someone else. We didn’t receive our order. Shop told me just to request a refund on just eat.

Never had a Bob and Bert’s before. Fancied a coffee so thought I would try one. Left waiting for a couple of minutes whilst 3 members of staff faffed. Coffee was scolding hot, bitter and weak. Shop was grubby, counter was dirty. At least I know to avoid in future. Grim.

As a regular customer as was really disappointed with my order. Half of it was completely wrong and the breakfast burritos are have the size now for the nearly ten pound each. Disappointing.

a little expensive but so worth it!!!!!

Lovely food and quick delivery 🙂👍

Didn't get a meal, music blaring at full volume which was intolerable so walked out and went elsewhere. Very disappointed as food good in past.

*UPDATE* Went back after a few years and the game has been stepped up big time, staff were great and were more than happy to help while checking for allergens etc vegan and gluten free options are a lot better than they were prior, thumbs up :)

Popped in for a quick burger and chips for lunch, staff were talkative and friendly and the meal was very nice! Lovely brioche bap with fresh crunchy lettuce.

Pleasant, friendly and helpful staff Food very tasty

If I had the option to give no star I would, ordered Nutella waffles and breakfast wrap, the worst ever, unclean tables, rubbish lying around floors,staff not professional at all, screaming across people they know and singing loudly for songs played at the store, disgusting place, felt disgusted going in, never ever will I be going in. I went in with my son for a quiet nice food treat. Rubbish place, stay away please, if you don’t want to get sick

Lots of choice but housekeeping was poor. Staff very friendly. Table at the window was ingrained with dirt and sticky to the touch. Floor could do with a proper deep clean not just a mop. This was a dry day and an early morning visit so it wasn't down to wet footprints or being overly busy.

Early delivery and amazing food,

Edit June 2024: ok. Went back some months later and it’s now much better. The food, hygiene and service have all picked up. Previously: Terrible. Got a coffee with 4 shots and it was like water as the staff aren’t experienced. The place is dirty with litter etc past 3 times I’ve been in. We have been coming here for 4 years and it’s gone downhill terribly in the last 3-6 months.

Decided to call here for some breakfast. I love eggs benidict, so because I had not had it for a while I ordered one. Very disappointing and one of the worst I have had. Eggs where overcooked and not runny. Bacon was about 70% fat. Only thing I enjoyed was the iced coffee.

Amazing food! Full soda has saved my life several times

Fab breakfast (Bob's Famous Fry) at a great price. Available all day and on Sunday. Perfect for anyone staying at the lovely Haslem Hotel just a short walk away. Be warned though - there's a wicked selection of cakes as well as great coffee.

Went to get a breakfast to set us up for the day. Food was great. Offered substitutes for the items not liked on the fry up. It was a large portion. Really tasty I even ate both sausages which is v rare for me. Music not obtrusive and good for picking the mood up

Food was delicious and staff are very friendly

It's like Ernie and Berts from Sesame Street and they serve decent coffee

Good for a snack and some people watching

Vegan option was awful, sausage and beans with a slice of hard cold toast was well below par, I wouldn't recommend going here for fellow vegans. Only positive were the staff, nice and friendly.

The chips on my daughter kids meal were very under cooked they had to be thrown in the bin however the hotdog it's self was fine .

Very poor, peanut butter stack was stale and was given half my order

Staff are always lovely when I’m here and food is fantastic

Staff very polite and efficient Unfortunately food was extremely substandard Ordered a toastie to go Got back to my car to eat & bread was like a brick....I physically was unable to bite through it. Waste of money. Only I was in a hurry id have gone back. Very disappointed ☹️

Great lunch, £80 for 5 people with drinks is good, food was pretty good and portion size medium to large. Kids love it as the deserts are epic.

Clean, relaxing and friendly staff, lovely wee café

Very expensive for what you get and no longer dog friendly, which is disappointing to lose another dog friendly establishment in Lisburn.

Was here with my sister for breakfast food was lovely

The food arrived cold and I didn’t really enjoy it. Won’t be ordering from Bob and Bert’s again since they can’t keep the food warm when delivering it.

food arrive right on time and overall it was very enjoyable however I was a bit disappointed, I ordered the ceaser salad but there was very little ceaser dressing. I also requested onion on my husbands hot dog but this didn't happen. I've ordered the ceaser salad before from Bob and burts a few times and it always came with two pieces of garlic bead, this time however there was no garlic beard but croutons instead, which doesn't feel like good value for money

Great food. Lovely staff and a overall great experience. Thanks. Ps. Chips are game changers, we will be back

Busy little coffee shop. Had some lunch and tray bakes. Coffee was nice and food was okay

RIP off, boxing day toasted sandwich. Turkey was presented a Turkey bacon slice. Ham was out out of a packet Tesco's £8-50 🤡🤡🤡🧐

Food is brilliant, good portion sizes and love an all-day breakfast! Best chai latte with oat milk I've ever had HIGHLY RECOMMEND. Servers friendly enough and always get the order right, could put a bit more effort into cleaning as cutlery is always dirty and tables rarely wiped. Atmosphere is welcoming and definitely good vibes all around. Would recommend as a good brunch spot for everyone!

We waited for drinks around 15 min. Drinks was delicious.

Disgusting, If you are planning on getting an too good to go magic bag from Bob and berts then DONT!!! I got one and it was just 4 cakes in for £4.50. Disgusting and waste of money. They false advertise as it says on their profile on the app - Paninis, cakes, salads, tray bakes and pastries. I didn't see any of that in that bag. Don't bother getting one. I won't be going back at all.

Paid 1.25 for 1 slice of cheap cheese 🤦‍♀️ I did request grated cheese as well.

Not much food for the price, salad bowl was half full

Food wasn't great, table wasn't clean, floor wasn't clean either. The staff were nice, but tbh that's about it

Excellent. Fresh and delicious. Always consistent with the taste. Helpfully staff.

Decent very poor service they don’t seem interested jobs

Popped in for tea and cake for my grand daughter, good service and friendly staff.

Bob and Bert's is always our first choice and this branch in Lisburn is no exception. Great selection and very friendly helpful staff

Busy cafe ,slow service food was ok but not outstanding

Was in today for lunch. Asked for a cloth to wipe the table as they were all dirty and was told that they were understaffed like I was just suppose to sit and eat at a dirty table.. even though there was 4 women at the till talking nonsense, whilst the 2 guy waiters tried to hold the place together. If there was suppose to be a supervisor in there today, they need the sack as that's the worst I've ever seen a place run. Food was good, A bit small portions and expensive but tasty.

Food is a disgrace, serving stale buns and brioche rolls. Bacon was 90 percent pure fat, if your going to serve poor quality bacon at least cook it crispy. Buns were completely stale god knows how many days been sitting there, someone obviously does not care. Stay well away. Gone down hill.

My fault forgot that I was staying with my boyfriend and have the wrong address

I have been working in Lisburn a couple of days a week for the past couple of months and stumbled across Bob and Bert’s. I had heard the name before, but had never been. It turned into my regular lunch spot. The staff was always nice and upbeat. The serving sizes were always good and the food tasted great. I look forward to going back there again at some point, even if I am no longer working in the area.

Bobs and Berts would be one of the best franchises that serves delicious food, has a variety of options as well as a great value for money! This will definitely be a regular place for me.

Lovely food and friendly staff. Worth a wee visit when in lisburn.

Top notch service! Worker called kezzia really helped me out and got the best food served to me asap!!!

fabulous customer service from kezia! so beautiful she should get a raise absolutely ate tbh. she served literally and metaphorically.

Bacon cooked exactly like I asked for... perfect! 😊

The food was soggy and cold and took ages too come

Great tea and cake. It's exactly the same as every other branch of theirs. Bit pricey but the staff are great and I enjoyed it. Recommended.

Called in with the father in law for a tea and a sausage bap. Food came out hot and it was lovely for what it was.

Coffee and breakfast was and always is amazing and hot. Delivery time was extremely fast and and driver very friendly and pleasant. 10/10 always satisfied and never any issues or mistakes with order.

Love this place, food is excellent and the staff are awesome

Dropped my car in to Lisburn for a service and while it was being sorted I took a walk into the town with my dog. Was looking for a cafe with some outside shelter as it was raining and while standing at the door trying to get the employees attention I noticed it was dog friendly. Went in and the staff couldn't have been friendlier and coffee was spot on. Many thanks, Rambo and I will be back.

Food was freezing chips were pale and not cooked

Decent snacks and cakes but a bit expensive

Davy needs a RAISE! This man was so enthusiastic and just an all round charming young chap!

Lovely place to grab a quick meal,

Very friendly good food and excellent service better than Ballymoney and Portrush they are not nice send Lisburn staff up and show them how to cook and be friendly and helpful 😀

Quick Breakfast and was served by Davey, who had not got the winter Memo 😬😬. Friendly, organised and fantastic service from Davey and the team especially Davey. Thank you enjoyed the breakfast

I went for breakfast after 9am. So early... Bob & Barts are open from 8am. So it should be clean. Practically the tables on the ground floor were dirty dishes, the stairs...looked like they hadn't been washed in days. The lady behind the counter... I think the nails are way too long for this job. Food delicious as always

Appalling lunch! The sweet chilli panini was a warm roll! It was to have contained cheese chicken and sweet chilli sauce. We asked for peppers to be added and a side order of half and half salad and crisps. Not only was the panini a bread roll but there was no cheese and very little of the other ingredients. As for the crisps...they had metamorphosed into a serving of coleslaw which was like half a jar of Hellmanns mayo with the odd bit of cabbage and carrot thrown in! The salad consisted of a small serving of chopped cucumber and tomato with no dressing. At least our tea actually was tea! Absolutely appalling!

Visited B&B in Lisburn. I always liked them in Belfast. But Lisburn is nice too. Place is good. Service is fast. And tables are cleaned and staff is responsive quite well. Food is nice . As always.

Nice spot fot a bit of lunch. Nice atmosphere and friendly staff

Food was great. Tool a while to get to us but I think it was just a busy time. Never had a problem before

The Coffee was spilled, the food was cold and the egg had bust and the yoke dripped all over the bap and box making it unappealing and unable to lift and eat

Food was lovely as always but the packaging wasn’t great, we got the spud stacks and they were in a cardboard box like a burger box, the food was sticking out of the sides of the box so it wasn’t really big enough, the box had went really soggy leaked through to the paper bag and that had ripped completely then at the bottom, delivery driver did let us know so we were careful, maybe something to make a note of?

On a recent visit to Bob and Bert’s, Lisburn I found the following - Staff not listening to customers orders, Floor dirty, cutlery stained. All in all Bob and Bert’s Lisburn is a very un hygienic place to eat. I’ve been in several Bob and Bert’s over the years and they are 100% good and helpful. A lady accompanying us ordered toast and when it arrived we thought it had fell into the fire. I’ll not be back in Bob and Bert’s, Lisburn again.

Foors full of crumbs glass banister on stair way really dirty upstairs tables far to close together nearly fell on the step up to the table which is dangerous when carrying hot drinks food over priced and poor quality definitely would not recommend worst cafe I have been in for while.

Quality has gone down. Our food was cold, Bob’s filled Soda did not have Sweet Chili Sauce. Delivering food is tough, but quality should not go down Must admit, during CoVid, Bobs was on point. Not convinced to order their again.

So disappointing. Food was 15 minutes late and it was freezing. Had to put my fry in the microwave and toast the bread in the toaster. Sausages gone all hard and rotten. Also forgot the drink for the child which is annoying. Really need to up the standards, this was shocking.

Delicious food, definitely worth a visit 😊

Went in with my wife and a wee pup age 12 weeks wee girls who were working were smiling at the pup were my wife was sitting. Then after 10min the same wee girl said the manager said you have to leave and drink your coffee outside. No dogs was mad went up and asked for the manager the woman comes out the manager with glasses and was very rude and nasty about it I told her the wee pup was sitting on my wife knee and was sleeping not doing any harm. It was a pup not a big dog going mad she again very rude told her I will make a complaint she just laughed at me and when I was leaving she started singing bye bye love you very rude person and how she got manager I will never know .never will I go back there again went to cafe nero .avoid this place staff and manager definitely the manager very rude and unprofessional

Lovely coffe and service from Laureen

Im a regular customer but this time it was an Absolute disgrace ordered chicken goujon wrap paid 14.70 for the whole thing after waiting ages on my order to come it arrived and was disgusting it was stone cold, i ordered bacon and cheese it came with bacon in one wrap and not in the other and and no cheese and no sauce i also asked for no salad and it came covered in salad i want my money back

Food was very good and tasty but was rather expensive

Poor poor - we had to clean the table before we sat down, one of the chairs had caked food on it too! Sent back our tiny bowl of garlic cubes to be cooked as they were hard on the inside, they did replace these and new bowl was a little better! I had paid for my GF goujons but they didnt have any so opted for a GF toastie - which I could hardly cut through with my knife it was so hard - with very little cheese. Had to look through my daughter’s panini to find the cheese! So I paid £8.25 for two v small slices of bread with a sprinkling of cheese? Not even a lettuce leaf? Will not be back - one bright note - the two female members of staff were so pleasant 😃

Ordered breakfast and asked in the comments for no ketchup on the breakfast item. Unfortunately both items ordered came with sauce making them essentially inedible. This was very disappointing as the food looked and smelled good. The wait was quite long (over an hour) but I would have been happy to wait if the order had came as requested.

I always enjoy the coffee here, but unfortunately on the last two occasions of visiting, the food has really let them down, for the price you're paying, you expect a little more attention to detail going in to the meals.

i ordered pancakes and bacon, the pancakes were soggy and cold. the bacon was hard and cold. the hot chocolate was luke warm and mostly just displeasing.

Food was great quality and it arrived earlier than expected which was good. However, whoever put my burger in the bag sideways, despite the box even saying to keep it up right, that was not the smart thing to do. Melted cheese leaked all over the bag

Great selection of food/drinks to choose from, plenty of staff on, place in general in need of a deep clean. Flys all over upstairs as all windows were open. No bins about either. Wouldnt return.

Great place for a bit to eat and hearing the chef yell about a pigeon to get out was a great laugh. Milkshake was perfect and fry maybe cause a pigeon was Abit overdone

Was meant to get beans but didn’t, egg was completely covered in herbs, bacon was super fatty, and it was all quite cold.

Chicken Goujons were over cooked and so hard would have gotten better in Iceland to be honest, I ordered the famous Cesar salad which was vile mostly rocket which I wouldn't have minded only it was soggy and tasted vile way to much Cesar dressing which again tasted off. No croutons but two slabs of what was apparently garlic bread zero taste to it. The girl on the counter was fantastic and took the salad and refunded me as I was well put off. I'm not sure who's in the kitchen these days but the food has seriously went down hill.c coffee was meh. Doubt we will be back again.

delivery was over an hour long never again!

I have been here a few times, food it amazing! staff are amazing! would highly recommend. One of my favorite places to eat in Lisburn.

Food was good but one of the items we order was wrong

Bob & Berts offer quantity rather than quality. Coffee was insipid and chips nearly cold.

Have no idea what actually goes on in that place over 2 hours later n I've still part of my order missing