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3.5

Based on 275 opinions finded in 1 websites

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Nº 509 in 603 in New Forest

Nº 8 of 8 Other european cuisines in New Forest

CUSTOMERS TALK ABOUT DISHES WITH..steakbaconroastfishcoffeebeautifulcookedpay
Score
OpinionsNoteTripAdvisor2753.5

comment_iconOpinions

One night stay with dinner and breakfast. Friendly, efficient staff. Helpful and attentive without overdoing it. Fixed a minor problem in the room instantaneously.

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John B . 2024-10-25

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Fantastic roast pork! Very impressed with the food and the service . Beautiful and very tasty roast!! Very quick service and reasonably priced

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Chris G . 2024-09-22

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Having heard that the food had greatly improved since we last visited for a meal, we decided to go to celebrate our son’s birthday. We were very disappointed and won’t bother to go again. Three of the six meals were enjoyed but the other three were definitely of a poor standard. The battered fish was overcooked, the chips, in our opinion, were reheated, the mushy peas had obviously been heated in the microwave and were hard on top, resembling more of a crust but softer underneath. Served with a salad on the same plate, which was completely unnecessary with far too many sliced onions. For the amount paid in total we considered it to be too expensive for what we had.

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Pammyjoe66 . 2024-09-16

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Had stayed here a few times the last being August 2021 and loved it so didn’t hesitate in going back, what a mistake it’s been taken over and it’s terrible the service was shocking the restaurant floor needs hovering and although it says breakfast included which when we stayed previously was a cooked breakfast they had what the called a continental breakfast but in my opinion cereal toast and the smallest croissant I have ever seen. My wife got stuck in the lift and even though she pressed the alarm which could be heard from the reception they ignored it . Shocking downfall of what was once a perfect hotel.

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Alan M . 2024-08-19

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Lovely setting - but NO WINE! Very disappointed at this state of affairs, was blamed on poor ordering. There's a supermarket in the village, needs must - use your imagination! Not a very friendly lady at the ordering point/bar. Disappointed will lunch out with friends elsewhere next time

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susan a . 2024-08-07

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We held my mother's funeral wake here last month and could not have been happier with the service we received. Monica was our main contact and was just wonderful: she was so helpful with advice and suggestions before the event, and was very attentive on the day. We hosted around 65 guests so were allocated the main restaurant area, and were given 3 hours so there was no rush. The buffet food was great, especially the salads and hot dishes, and the service was faultless. Thank you Monica and team! My only criticism is that tips have to be cash only, which necessitated a dash to the nearest ATM - this seems rather archaic and doubtless means that the team often miss out on gratuities.

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Veronica L . 2024-08-05

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Lovely pub with a great outdoor space. Very dog friendly. The staff were very friendly and helpful. We only had a drink but the food looked good

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Sue W . 2024-07-19

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We stayed here, while visiting a large family event, wide doors are great when you get the, but staff here seemed to be completely supportive of my actual abilities - large at least Queen sized bed, plenty of power sockets, for charging my chair & phones. The room was great, with a fridge for beer etc. we had a balcony, one of the best things was that I could smoke there and an ashtray suddenly arrived, courtesy of the assistant manager, Calum. The place looks like it was decorated especially for us! A rare find. Reasonable prices for drinks as well We will be staying here again any time we are in the area, Fantastic guys

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Paul Y . 2024-07-17

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This hotel was dissapointing. Location good but parts of hotel were tired. Restaurant area lacked any atmoshere, more like a beachside cafe. Dinner was adequate pub grub ,but breakfasts left a lot to be desired. Continental menue was lacking any cold meat or cheese and on one occasion no crossiants were available, just cereal in cardboard box ! Hot breakfast were charged at £5 extra and not included in room charge.Not good enough for even a 3 star establishment. After checking out and settling the bill, on arrival home I was phoned by hotel stating that I had been mis charged and could I pay some more ! Highly unproffessional. The establishment seemed to be staffed with youngsters who were not up to the job. Wont be using them again

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FrequentflyerBristol . 2024-04-23

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Excellent quality food and server all round, will come again when visiting Hampshire again. We had burgers , fish fingers sandwiches, salads and a fish main course.

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Nevarden . 2024-04-20

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Went in for lunch after working in the marina, Good food, Staff were friendly and worked hard. The fish and chips is so big and very well cooked. The prices were resonable and the beer was cold!

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Harrison G . 2024-04-10

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Worst night ever 12 of us went there for birthday drink absolutely disgusting the way we were treated The place was absolutely freezing kept asking for the heating but no body cared People were sitting in restaurant having meal with jackets on Absolutely freezing Expensive drinks 2 shorts £13 Avoid

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Hunter W . 2024-03-24

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Had no reservation and just went in on off chance. New Manager met with a smile and the best experience commenced. What a fantastic experience. Staff friendly, food fantastic, atmosphere great. It was a joy, made more so by the friendly manager who really made it. They were all busy but all very calm 'on the surface, anyway!'. Thank you and all the very best to the New Manager.

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Sarah N . 2024-03-11

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Where to begin, the cutlery, which was bought to us, was dirty. The tea was lukewarm and extremely weak. Parts of the breakfast were cold on arrival, and the poached eggs and the rest of the breakfast were swimming in water from the poached eggs, and to top it off they we're rock hard inside where they've been over boiled. Finally, the black pudding was cold and raw. We've quietly watched the Boathouse deteriorate over the years, and this is the final straw, which is a shame because the setting is stunning and so convenient for us because we're just down the road. One star is quite generous, considering how awful the entire experience was.

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U6473XFmarting . 2024-03-10

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WHAT HAS HAPPENED HERE!!! I loved this place. I have stayed here for years. This visit ,all change. There is zero security. back door propped open all day and all night for anyone to wander in. No one available for breakfast so I had to go find breakfast some place other. Staff know nothing. They didnt even know there were books in the room with breakfast times and wifi codes etc. Price has gone up so I assumed the place had a facelift but instead the carpets are fraying and it all looks a bit tired. Wont be staying ever again .

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Bill F . 2024-03-07

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Restaurant / Cafe Review. I know this is a hotel as well but I am writing this review based on the location, service and quality. Dirty spoons served with the coffee which took 22 mins to arrive. Tables left dirty around us, while staff chatted. Coffee was nothing more than hot milk. Never again I’m afraid

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Pierro_uk . 2024-03-03

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Where do I start with this.. what can only be described as the most depressing 40 minutes of my life spent at The Boathouse this week. I don't write this review lightly as I'm saddened that this establishment has gone so downhill and I sincerely hope they do something about this, and quick before they have no regular local customers left. I hadn't visited The Boathouse in months due to being horrified by the experience I had in the summer, dirty tables, litter, old damaged furniture shoved in corners that were still in view and that was just on the outside, the staff seem somewhat uninterested, their customer service skills lacked to put it politely and there wasn't really anything good I could say about it. Fast forward 6 months I thought I would try The Boathouse again as I like to support local establishments and lo and behold myself and my friend had yet another awful experience. On arrival I was met with a totally cluttered bar area, receipts everywhere, staff tip jars forcefully placed with tatty paper labels on them and a half eaten cake which looked like it had probably seen better days. On arrival it took several minutes too long for the staff to finally acknowledge that a customer was waiting to be served and I somewhat felt like I was an inconvenience to them. Bar staff were pleasant and we were served our drinks. However, it was hard to ignore the overpowering smell of frying coming from the kitchen area. On looking around I noticed a small specials board attached to a pillar, there was one lonely item listed which was Chilli Con Carne, a lovely meal however at £15.95 I did wince slightly. In my slight disbelief and disappointment about what I was experiencing it was made more apparent by the lack of any atmosphere, we asked what had happened to the usual background music that we were used to and it seemed to shock staff that this had been brought up. Upon having a closer look The Boathouse now just looks tired and somewhat unfortunately dirty, well the air conditioning unit above my head clearly hadn't been touched for a very long time. As mentioned already, staff seem lovely but there seems to be so many of them and some seem to be wondering around aimlessly. Unfortunately, The Boathouse seems to have run itself into the ground and given this has been over a long period of time I'm saddened that this is still the case. Please The Boathouse pull your finger out and get back to the lovely place it used to be. I cannot and will not return until I've heard of change on the grapevine.

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GerardPK . 2024-02-24

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Disappointed as it is Such a gem.. views of the marina. Balcony view for overnight stay, staff were hard to find on arriving, radiator wouldn’t turn off all night, so baked. Windows painted shut. Odd glasses in the room and when paying £160 for one night expected more than a cheap basic continental breakfast, but to then be expected to pay extra for simple scrambled eggs … disappointing as is such a lovely place. Big room, stunning views and fantastic base…. So disappointed.

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Jenny P . 2024-02-04

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Took my parents here for a lovely lunch - the portions are so generous and the staff are lovely. I had scampi and my mum had the fish and chips and my dad had a chickpea curry which was huge and had rice, salad and a poppodum. I will definitely be back in the summer and see what it's like sitting outside watching the boats.

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Jane N . 2024-01-20

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The larger rooms have walk in showers, so are accessible but can only be reached at present by steep stairs as the lift has been faulty for more than a month, with no indication that it will be repaired soon. The food, provided by Carlos, is very good.

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John P . 2024-01-06

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We enjoyed a very good Christmas dinner here with friends. The food was lovely & the staff were very friendly & attentive. Thank you & Well done to all involved.

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Angiemac2015 . 2023-12-26

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We have receved a brilliant service from all staff. Raaz has been exceptionally hepful and engaged in an interesting cricket conversation which my parner definitely enjoyed. Sunday roast, which we shared is best in Town.

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Katarzyna B . 2023-11-13

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Went with a friend for a bite to eat at lunch time. Hugely disappointed in the quality of food produced. The vegetable samosas and calamari were clearly frozen from a cash and carry - nothing fresh or homemade about it. Not what we expected in such an establishment. Coffee was average - but wouldn't come here again. Much better places just down the road in Hythe town.

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ZarzaTravels . 2023-10-06

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Booked a table, didn't get seated until an hour after the original booking time, took our drinks order then we ended up having to go to the bar to get them ourselves. No-one seemed bothered about bringing us any menu's so we got them ourselves, so fed up in the end we walked out & went elsewhere for food. The place had approximately 4 tables of people in so not busy, waitress was very rude & couldn't really be bothered. Would not bother going back again whilst they are running the place.

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Gavin C . 2023-10-01

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We had breakfast, never again. It really was terrible and to have paid for it is salt in the wound. We had to look through the menu standing up at the bar ie to order before you sit down. Then we weren’t allowed to sit at a table as that’s for hotel staff - despite not a single person being in the restaurant. This is the terrible customer experience before the sun standard breakfast arrived. The breakfast was hard poached eggs, slapped onto the toast. The cheapest and smallest eggs in the world. No taste. No care and attention in anything.

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Shellyframe . 2023-09-30

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The food was superb. I had grilled sea bass on a prawn chowder and baby potatoes (in the chowder), my wife had glazed salmon flats on an Asian stir fry and both were excellent.

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large2019 . 2023-09-27

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We stayed here fir one night wish it had been more. Food excellent 3 courses and wine. Beautiful views across Southampton harbour

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Diane V . 2023-09-16

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After many recent bad experiences with service we very nearly never came back - however on our most recent visit the food was excellent (as always) and the waitresses Emi & Lucy were fantastic. Boathouse - please keep hold of Emi & Lucy!

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Jonathan D . 2023-08-03

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I rang this hotel and I was very shocked with the response of the management as I was asking information about what to do in the area while I was making a booking at the BoatHouse Hotel in Hythe. I wanted to book a room but I didn't record any interest from the hotel about my needs and what to do in the area! They were not interested... Therefore I decided to stay somewhere else as treating customer fairly was not a priority or important to them!! I don't recommend this place whatsoever and I believe the person I spoken to was very rude.... Not recommended..... and stay away from them.....

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A C . 2023-07-31

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Extremely disappointed with this hotel the manager/owner Roshan seedheeyan has no clue on how to run the business and is extremely rude I tried to cancel my booking but was told as I was 30mins in the 48hour cancellation policy this would not be possible but was originally told this wouldn’t be an issue and would be able to have a refund. But after calling back to confirm this I spoke to Mr seedheeyan who refused the refund due to being very quiet and not having many bookings this appeared to be a lie as I later found out they were fully booked. He clearly just wanted to keep the money £160 certainly over priced for what you get. I stayed on my own without my partner in the end out of principal. On arrival you enter through the restaurant which looked messy and smelt of deep fat fryers certainly not what you would expect from the photos I will though admit a lovely location in Hythe. The rooms are very basic and if you pay for bed and breakfast don’t expect a cooked breakfast as this costs you extra which is not mentioned when you book, you do however get a continental breakfast but this isn’t even something to shout about. All in all a very terrible hotel and all due to the shocking management who I’m told is not a people person rather comical for someone in the hotel/restaurant sector. I recommend you stay well clear of this hotel unless overpriced rooms and poor customer service from management is your thing!!

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Elliot W . 2023-07-30

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Poor service, missed off one main meal from our order (only 4 of us dined) had to wait to have it cooked. No real service. No one checked in with us. Had to ask for fresh cutlery. Have to order drinks at the bar having sat for 15 minutes waiting to be served as no one told us this on arrival. With the exception of one staff member no one seemed to know what they were doing. Chaotic. Bar was very dirty littered with used glasses and split drinks. Food is ok nothing special nothing particularly great either. Will not be visiting again.

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Jula0503 . 2023-07-29

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The management at this hotel is terrible. I would never go here again, or recommend to anyone else. Everything is too much trouble.

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A H . 2023-07-28

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Having Stayed In This Lovely Location Plenty Of Times Before, We Decided To Book A Room For My Partners Birthday. The Actual Staff Are Friendly And The Rooms Are Great......, But On This Occasion We Had A Problem With The Water In The Bathroom Not Heating Up And For £150 A Night, You Would Expect To Have Hot Water !! All I Can Say Is......The Manager / Owner / Director Really Does Need A Lesson In Customer Service !! Having Complained To The Staff, My Partner Tried Reasoning With The 'Manager' On The Phone (As He Was Not 'On Site'). He Was Very Abrupt & Rude... And He Actually Reduced My Partner To Tears !! Totally Unacceptable In My Eyes . We Will Not Be Returning. Unfortunately, We Have Recommended This Hotel To Many, Many Friends, Family & Even Our Customers, But Now I Will Definitely Be Advising Against Visiting This Hotel. Utterly Disgusted With The Management

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JoanneW1993 . 2023-07-25

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Service a bit random but this is the fourth time we've eaten here this year and the food has always been good. The belly pork is particularly delicious.

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Jaanbec . 2023-07-15

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I am not entirely sure what’s happened to the restaurant? Whilst the food was ok the service was unbelievably poor. Lots of younger waitresses without any direction / clue.

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Sjc997 . 2023-07-15

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Stayed overnight for a family funeral and wake which was held at the hotel, can not fault staff or facilities ! They bent over backwards to cater for us especially with circumstances changing last minute ! Buffet was vast and delicious, and we were able to use the seating area in the balcony which overlooked the stunning marina. My uncle and I were staying in a twin room and it was spacious and the bed comfortable, shower and bath available and had a vast balcony. Breakfast in the morning was very good as well. I can’t say thank you enough for everything the staff did and how hard they worked, I will definitely return under happier circumstances

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gtg83 . 2023-07-07

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We booked The Boathouse for our wedding breakfast, but were given several options for starters/main courses/desserts at a fixed price. The tables were laid out exactly to our specifications with some added decorations thrown in. The service was first class, but the food.....well, simply excellent...

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George B . 2023-07-01

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Very disappointing. Tired and dirty. Rooms not cleaned . Mouldy bathroom dirty floors. NOT luxury Accomodation. The decor is tired and dirty. The manager is rarely there and the staff are young with no supervisors. When we tried to complain we were given the owners...

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David W . 2023-06-29

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Perfect - early evening meal with my Nan, was absolutely lovely. The food served was delicious. Excellent job from the Chefs today. The restaurant itself is decorated elegantly to fit costal scenery with panoramic windows around which made the experience even more pleasurable. Staff were...

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Maria6879 . 2023-06-28

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Yesterday was my second visit for a meal with a friend in 8 days. Another disappointing evening. Young man on bar was friendly and acceptable. We sat and had a drink overlooking the beautiful surroundings and soon went inside to order our meal. There was...

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LiliSchaub . 2023-06-21

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Stayed here overnight in room 4 & had breakfast in the morning. The room was huge with a settee, chair, wardrobe, dressing table & a small fridge. The room overlooked the car park with views down the river. Would definitely stay here again.

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htg14 . 2023-06-11

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Very Disappointed went for Sunday lunch. Service was appalling. 40 minutes wait for service and (they were not busy). Waitresses sat around. Had to find our own menus also had to ask someone to come and take order twice. the waitress got distracted with another...

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Stella B . 2023-06-11

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This restaurant used to be good. It is in a fantastic location, you can sit overlooking the marina, water and boats. Really lovely. I think, maybe, it has recently changed hands, as all the staff seem to have changed. There was no organisation and a...

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1971duncany . 2023-05-31

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We are locals. Just after 8pm my husband (who was passing) asked a member of staff when they finished serving food, to which she replied, 9pm but as the restaurant was fully booked, we would have to eat in the bar area, or outside. He...

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Emluissy . 2023-05-26

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Had a lovely stay, breakfast was amazing and friendly staff. we loved our view from the room. rooms were clean and tidy on arrival

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martinandgeorge . 2023-05-18

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The most depressing lunch I have had for some time. Greeted by horrible plastic flowers and a soulless dinning room with only 4 other punters having lunch in what should have been a busy Friday lunch service. Some young staff seemed to be chatting and...

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Duncan K . 2023-05-14

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Booked via Bookings.Co on line a double room for one night for two of us. I rang the boathouse the day before our arrival and asked if our room had many steps to it. We were told it was in the top of the hotel...

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bumblebee085 . 2023-05-02

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Quite frankly, how this hotel is still in business is a mystery. They pass themselves as a hotel, but is little more than a 2star accommodation over the top of a cafe. They confirmed breakfast was available, but did not provide it. The rooms heating...

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Mark J . 2023-04-20

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The actual hotel accommodation and restaurant was totally different to the website. Hotel rooms needs refurbishment to equal the price per night. Views are great, shame about everything else. The menu was limited and did not reflect the menu on the website, but what we...

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janflawn . 2023-03-25

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Wow! What a great Sunday roast! Booked for my partners birthday a Sunday roast and it was lovely! The portion was huge and the veg also tasted amazing! Really good value for money, with lovely staff and a lovely view of the marina. Thank you...

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Curiosity811952 . 2023-03-12

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Very good service and polite staff and helpful. Very well presented food and very nice food Menu is well laid out . Will I go again that is abig fat yes from me and the family .

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kevin m . 2023-03-10

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Stayed one night , on arriving was met by a lovely polite young lady who checked us in very swiftly and showed us up to our room. We arrived very early but was not an issue room was ready and waiting for us. Well the...

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P8042HDpatriciab . 2023-02-12

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Been here on there separate occasions and I’ve had their signature burger each time. It’s a really good burger that’s seasoned well and has a great taste.

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craigbY2554KD . 2023-01-28

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We had the loveliest time and we’re lucky to have a recently refurbished room with triple aspect over the marina. The staff all went over and above in terms of friendliness and helpfulness. Breakfast was absolutely delicious (both the vegetarian and the full English). Just...

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Pollilop . 2022-11-26

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My wife chose this venue for lunch with another couple because it was roughly equidistant for both of us. However the acoustics made it very noisy and a bad choice for a catch-up. The low point of the service arose when the waitress spilled some...

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Donard40 . 2022-11-26

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I had to wait before writing my review, we stayed for two nights and paid £310 not including breakfast..... we had a great view from our balcony over looking the marina and that was the best part of are stay.. check in was a disaster...

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S86m . 2022-11-01

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Perfect !!!! Food absolutely wonderful. service perfect . the girls went out of their way to help .chef adjusted meals no problem all cooked properly total professionals Prices just right and the beer and wines great Will be back very soon

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Tony H . 2022-10-21

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I visit here at least once a month for drinks but today decided to have lunch. After waiting for 40 minutes I enquired where our food was? The explanation was that the kitchen hadn’t received the order because they were have problems with the till...

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Major T . 2022-09-23

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I am a fairly regular single visitor to The Boathouse where I always enjoy the friendly welcome from Kerry, Martyn and there staff. Two weeks ago I took my wife and some of her family there for Sunday lunch and all of us were incredibly...

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stevesL7783YH . 2022-09-12

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I am a regular at the Boathouse and have always liked my visits, but over the last few weeks I have felt a shift. The atmosphere is different, the staff are more friendly and appear to be enjoying working there. Lots of happy smiles faces....

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cherenet2014 . 2022-09-12

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Choose this restaurant due to the Marina location. Lovely welcome from the staff and good service throughout. Varied menu from basics to grander and food was good. Would recommend.

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Glen504216 . 2022-08-27

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Whilst we were booked for a certain time we had to wait 55 minutes before we were all served our meals. The restaurant was not that busy. We could see the meals waiting to be served to us and they were being kept in a...

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Pammyjoe66 . 2022-07-11

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Lovely location with great aspect over the marina. Place felt dirty, outside tables were filthy. No table service. Laminated menus. Very quiet even though a sunny lunchtime in July, I wonder why? Not impressed.

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MisterJinks . 2022-07-07

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We spent a lovely overnight stay to catch up wth family who we haven’t seen for over 5 years, we are on holiday from Australia. Rooms very clean & cosy, staff very friendly & obliging. Highly recommended.

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Perthie231 . 2022-07-05

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I have visited the Boathouse regularly and it has now gone done hill massively. The food was only mediocre and yet again no mussels why have them on the menu as you haven’t had them in the last 4 times I have visited. We booked...

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Tina P . 2022-06-26

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First time visited the restaurant for a meal and for the prices and location we expected something special. The southern fried chicken was inedible and the scampi over cooked, as were the chips. Money was taken off the bill and the chicken replaced, but only...

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799klmb . 2022-06-23

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As quite a regular to the Boathouse I did not expect the awlful service we experienced on the Curry Night advertised. 12 of us booked a table after seeing adverts in the Restaurant for their Curry nights which included a pint of beer or meduim...

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Ah1961778 . 2022-06-02

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OK for a quick meal , but nothing to lift it out of the ordinary. Very polite waiter, super views across Southampton water, and fast service. Meal severved quickly and piping hot, reasonable prices and the wine list price not elevated into the ridiculous. Overall...

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Bozwaz . 2022-05-25

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My Mum has a shellfish allergy the staff are aware and did there upmost to make sure she was in a safe environment The food was amazing and faultless service was excellent too.

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Tina P . 2022-05-03

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My daughter booked this as a treat for myself and my mum seeing as it's the first mothers day in 2 years we could be together. After all this time you would think hospitality would be doing their best to get custom back. After today...

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Kershe6 . 2022-03-29

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Stopped for coffee, ended up staying for lunch. Lovely sandwiches, very good portions. Service good, nice location.

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51SheilaYH . 2022-02-25

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We came in for an evening meal tonight at the Boathouse but received a very unwelcome greeting by what had looked like the manager, it wasn’t particularly busy so there should have been no reason as to why the service took so long, staff members...

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44gemmak . 2022-01-03

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My husband and I were so looking forward to a fantastic Saturday night dinner at the Boathouse. Lovely setting at the Marina. Confusing and uninviting entrance. Restaurant set up very bland and unwelcoming. Was shown to our table and given menus. After 20 minutes with...

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Midge83 . 2021-11-06

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Beautiful spot. Service was friendly enough but I wasn't bowled over by the food though. The food was plentiful but the bread platter wasn't very interesting and a little stale and my lamb wasn't a very nice piece and rather swamped in red cabbage. My...

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alicet554 . 2021-10-27

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Hidden gem, only found this by chance, nice food, decor a bit basic but staff very helpful & accommodating. Situated on the marina!

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CyclingLemon . 2021-10-17

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My wife and I had a most enjoyable meal at this restaurant/hotel last night (Thursday, 7th Oct) - we only found out about it by chance when my wife met somebody there for coffee the day before. Really good in nearly all respects. For starters,...

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PVilly . 2021-10-08

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We stayed one night at the boat house hotel and ate with them for lunch and dinner. The food was amazing, the staff polite, efficient and very pleasant. Lovely views over the marina and the sea in the distance. easy parking. Hotel room was so...

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hdm0rgan13 . 2021-09-09

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What a beautiful setting for lunch. Staff warm and friendly. Bar service only. Ordered food at bar. Arrived hot and very tasty. The fish and chips were so nice. Great too that it is dog friendly. Definitely recommend this restaurant.

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ceceliax . 2021-08-12

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Lovely restaurant. Spacious and light dining area with a good view, a nice meal (incl gluten free) and friendly staff. Thank you!

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Setter40 . 2021-08-07

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my friend and I just walked in for lunch soaked from rain, we'd come on the Hythe ferry from Soton just for a few hours. We were welcomed by friendly staff and chose where to sit, ordered drinks and food fairly quickly. Okay menu, I'm...

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bohogirl . 2021-08-07

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What can I say other than everything from service by our waitress Kerry to the food and coffee and pudding was excellent. We only booked a table yesterday for today and the table was well located with a bright and airy view we were served...

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Lindsay D . 2021-08-01

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What a wonderful setting the Boathouse has. Fabulous venue to watch the sunset on a lovely summers evening whilst enjoying drinks with the family. Staff were very welcoming on arrival as we had just turned up without a booking. Served by a young lady called...

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JSS0476 . 2021-07-21

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Hotel check-in was through the restaurant entrance and with no dedicated reception team waiting staff were doing both roles, which at busy times is difficult for them to prioritise. Great location, we stayed for 2 nights and as they were booked at different times we...

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EnjoyTravell1ing . 2021-07-14

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Visited here with my boyfriend, sat outside with views of the marina. It took over 30 mins to get served for drinks after being seated, we ended up ordering our food at the same time, and then another 20 mins to receive them - to...

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lauren0026 . 2021-07-11

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Nice decor, table clothes, chairs and proper napkins but restaurant is very humid and lacks ventilation and also very, very noisy. One party asked to be relocated outside. Waiting staff need proper training. No attention to detail. Not enough of them either. We had to...

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JackieC244 . 2021-07-10

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We had a seat outside , hadn't booked ,covid track and trace in place hand gel at entrance. Food and drinks served in adequate time ,all staff friendly ,had a lovely meal in a sunny evening ..

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archieHampshire . 2021-07-03

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Loved our meal here. Delicious food, great service by Kerry and Amber. Definitely coning back for another meal

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zoechm . 2021-07-01

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We got there at 5pm, despite the place being empty it took ages to get our order taken, it took even longer for our meal to be served, another couple came in, ordered and were served their meal long before us, then the chicken burger...

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WendyN723 . 2021-06-21

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Awful experience, got served raw chicken twice, thankfully didn’t have to pay for that meal, chips were under cooked. Visited again the following evening for just drinks, took over an hour to receive our drinks order from arriving, glasses were dirty, everyone was complaining actually...

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Lisa s . 2021-06-14

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Hats off to the chefs that work at the boathouse, it was a very busy Saturday night. You can see how hard the staff at the boathouse work and it shows in the food. It was well worth the wait perfectly cooked and presentation was beautiful. All of us agreed that it was one of the best meals we have had in hythe. Well done guys

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Trip38655241070 . 2021-06-13

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There was a queue to be shown to tables - no one seemed to be managing the situation so took 10 mins to secure our table. Complete confusion regarding the menus - 4 menus for 2 people, three of which were all the same. Husband...

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MRL_174 . 2021-06-12

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Came in for a date night with my husband, as expected it was very busy. The staff where very accommodating and created a very nice atmosphere. The best part of the night was the food served, it was without a doubt the best meal I...

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Lillylefb . 2021-06-12

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We booked for dinner having heard a rumour of poor service. I have to say we experienced the complete opposite All of the staff members we came in contact with were polite, cheerful and attentive. The meal was lovely and we would have loved a...

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Linda C . 2021-06-06

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The restaurant was extremely busy so there was a nice hubbub to enjoy whilst waiting for the food. Our order was taken quickly after arrival and the starters and drinks served not long after. However the main courses took a lot longer but as there...

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Getaway16812157846 . 2021-06-04

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Booked a couple of rooms for me and my mum and dad, lovely welcome. I have a monility issue which was noticed straight away and my luggage was taken off me and I was shown my room (room one). Wow! Huge room, panoramic windows looking...

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Tony Jr B . 2021-06-01

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Came here for Sunday lunch, first visit since October 2020. Has new owners now, and what a difference! Light bright airy restaurant, lovely colour scheme. Food so much better than before, so much of it one of the best roasts ever!! Very busy outside and...

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A9743AApamelas . 2021-05-31

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The sun was shining and where better to go than down the Boathouse. I wasn’t sure if we would be able to get a table, but lucky for us we did, as it was so busy. The food was amazing and the staff were really...

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danielleaH1369IQ . 2021-05-30

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Almost a month ago, we choose The Boathouse for our Christmas meal my sisters and i because it was highly recommended to us. Our experience was disappointing to say the least. We were rushed from the moment we walked through the door by the waitress, due to the kitchen closing at 8.30 pm. The starters were served with the main meals, to save time. Then the food was under-cooked and when we complained we were given the run around for half an hour by the waitress until the manager arrived. The chef agreed the food was not cooked but it took the manager a further hour to haggle about the bill and the mistakes his staff had made. His demeanour in our opinion was rude, he was bad-mannered and he lacked any people skills. A very unpleasant experience.

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Claire M . 2017-01-18

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If you want a beautiful view in summer for day time drinking this is the place!Alas it's the menu that really lets it down, at high prices you don't get the best choices, few things to choose from. I've had the burger which was nice aside from the soggy bottom. The fish from the fish and chips was terribly greasy it made me feel a bit ill. Although the Steak was cooked to perfection.They also do not do food on sunday evenings (which could be an inconvenience for some)

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Tara N . 2016-10-31

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A relaxing g drink whilst taking on the marina views from the terrace.I side it has a cafe area, coffee shop seating & a nicely decorated restaurant area.

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gazSouthamptonUK . 2016-08-13

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