Bluebell Inn in Malvern Hills

Great food, great service and friendly staff.

Booked a table today to take advantage of the 30% off mains, lovely food, clean only downside very cold out today, someone had to request heating to be turned on, such shame had to sit with my coat on and half through the meal a log fire was lit too late for to us to appreciate it, shame it wasn't lit about 11am, we were in at 12.30.

Quantity of food portions rather small. Beers good selection, draft ciders not so much. Good wines. Nice pub inside.

The food was fantastic and the prices were very reasonable and the staff were very helpful and polite

What a beautiful pub! It felt like Christmas yesterday, stunning decor, amazing customer service and lovely turkey roast. Staff were chatty and smiley, really interested in what we were up to in Malvern. A lovely start to our trip to Malvern theatre. Thank you for having us we will be back!

Lovely food, lovely staff. 3 kids and a vegetarian we usually have a fussy eater that can't be accommodated but everyone had a good choice. Couldn't fault the food or service and lovely pub with nice stmosphere. Would definitely visit again if we are in the area.

Lovely welcome. Christmas decorations. Very attentive and cheery staff. Food served hot we had the Christmas Dinner and Pudding. Could not fault the food or the staff will definitely be returning. Thank you

What a fantastic dog friendly pub serving excellent food

The Steak and Ale pie, mash and veg is delicious. The beer is well kept and the service friendly. The beer garden on sunny days is an asset to have locally too.

Friendly service, chilled atmosphere and nice food!

My family went over for lunch earlier in the week. They had some starters and a fish and chips. They loved it and will be back! Thank you

Excellent service, and great food, The kitchen was busy we were made aware of this when we arrived and we were kept informed the wait was not as long as we expected and the food was well worth the wait. We will be back!

Our waitress was attentive and very helpful by opening disabled toilets for me, as she saw I was on crutches. Food was tasty and well presented. The restaurant was clean, neat and tidy. Paintings and pictures perfectly placed.

Main meals were not very appetising at all. Poorly presented and not tasty. My calamari was burnt and tough. My husband's Hunter's chicken was tough and bland. Our desserts were good though. Service was ok but slow.

Staff are very pleasant and efficient. We had a sharing board to share between 3 of us then 3 mains. Food was ok.. My mother in law enjoyed the lasagne. Was a good portion. My wife had the mac and cheese. That had to much truffle for her taste. I had the steak americano. It was a little grizzly and cooked a little more than what I had asked for, but I can live with that. We had 2 mocha's and an americano for drinks. They were good. Would definitely givenit another go. They have a lot of offers to choose from.

Fabulous. Food was delicious and service was fantastic. Can’t fault the place or the staff.

One major complaint is that it's practically impossible to use the WiFi because instead of just asking for my age, you're asked for your date of birth but are not allowed to select year of birth without navigating back one month at anytime- that's 646 taps to 1969 which is ludicrous, an awful system. Food was good but for me Colmans English mustard is a must, Heinz is sub standard. And freshly mashed potatoes would also be preferred.

Family Saturday lunch time celebrating our Un_Birthdays. The Bluebell is beautiful inside and out. Very drinkable alcohol free ale so got to enjoy two pints with my food and still drive. Food was a bit slow to arrive but very worth the wait. Very tempting menu but we stuck to classics. Chicken and mushroom pie, Steak and Ale, (& mash potatoes and veg) chicken tikka masala and sea bass and mixed grill . Good sized portions, Didn't need dessert tho' very tempted. Staff very courteous. Very enjoyable lunch.

We recently visited the Malvern hills and needed to get our lunch in the area. We were lucky enough to find this cosy and atmospheric country pub. We had a great lunch that catered for all our needs, Vegan, vegetarian and carnivores in our party. The food and service was excellent and we will be sure to go there again when we visit Malvern next time.

Wonderful experience, special thanks to the manager Danielle who was fabulous! Lovely food and friendly team too!!

Great food. Great service. Definitely recommend.

Food was average at best, service was poor, very unprofessional and rude. Will not be coming back mainly due to poor service and would recommend that others think twice.

Staff very friendly and welcoming, Cam and his team did a great job. Food was excellent... We had pies which were crisp with good fillings.

Great Pub with well tended to ales and lagers.. We were greeted friendly and sat promptly. Our drinks took no time at all and refills offered and delivered. Service was friendly and attentive. The portions were perfect and tasty and came out hot. Unfortunately we did not have room for dessert, definitely next time.

great food drinks & service as usual, great seating & this was where we wanted to be seated, the night was good with entertainment fine, she was OK at the pop side but really was brilliant when she did her classical stuff & this is what she needs to do all the time

Despite the 30% discount my food was awful..supposed to be a veg curry with chick peas but just huge chunks of butternut squash in a tasteless sauce with no curry flavour! I've had better ready meals from Iceland!

Went at lunchtime not to busy but gradually got busier, nice atmosphere and very polite and friendly staff. The food was excellent piping hot and very tasty, l recommend the fish and chips, hunter's chicken and the apple and cherry crumble excellent. Had a meal there last night. I tried the cauliflower wings very nice, also had a mixed grill quite a plateful washed down with a couple of pints of Orchard Thieves a perfect night out Just been for the Xmas Dinner again l also had one last week, what can I say apart from Excellent. I had the pate starter followed by the main course of turkey, roast potatoes, carrot and parsnips, sprouts, Yorkshire pudding, stuffing ball,pig in a blanket, cranberry sauce and gravy. Followed by Xmas Apple and Cherry crumble with custard. And the usual 2 pints of Orchard Thieves. Please do go and try the Xmas menu it's a Cracker for both adults and children. Went for a meal last night, EXCELLENT again we had a sticky chicken starter, followed by the very best fish and chips in the area VFM. Not forgetting the 2 pints of Inch's River cider. A great atmosphere and excellent service really made the night.

The food as gone up in price no 2 for £10 1 loo didn't flush in the Ladies side the wife told the staff

Nice food but can be a bit pricey along with drinks.noisy on quiz night but to be expected

Really enjoyed our too-brief stay in Malvern. Service at Cannara was wonderful. Comfortable lodging, easy parking, fantastic breakfast, good vibes all around. Great place - we hope to return someday.

Easy to use online booking process. Staff attentive. Food choice and quality good. Good value for money

I was able to book easily online for Sunday lunch. The food quality was excellent and served without delay. The only slight issue was that when we arrived at 12pm the room temperature was a bit on the cool side for an overcast chilly October day but after I requested for it to be increased it was soon at a pleasant temperature. We would however definitely return again.

We love the Bluebell but this visit there was a little problem. Cameron, the manager sorted it out for us with no quibble or judgement. An absolute professional. Superb service and food . We would highly recommend the Bluebell Inn 5*

This pub isn't what it used to be. Being polite now, we would visit for Sunday Lunch regularly (nearly every week) and the occasional meal out, as a treat. Now, the service is slow, the portions are 'rather skimpy' - but the food is OK (no complaints there) - if rather bland and mass produced (standard stuff really) and to be honest, although the pub is giving 30% off Main Meals, we would rather go eat elsewhere. We used to have a family pre-Christmas Meal here (for 4-5 continous years) & spend hundreds of pounds to treat the family (15-16 covers). But today, the pub has no atmosphere & there is not a great, friendly welcome either. Our choice - but this pub is not for us anymore. "Good Luck Bluebell !".....

This place is very popular. Some great deals available if you look online.

Excellent food and atmosphere. Our doggy was allowed in and even got food and treats! We had to order food and drinks at the bar, but otherwise service was good.

Dog friendly and always good ales and food. Whenever I do Malvern I go to the Bluebell!

Bar staff helpful and friendly. Clientele fleeting. More attention is needed to drinkers as most was on food. The choice of cider was very lacking at a whopping £6.30 a pint. The most expensive in malvern and almost all of Worcester... I simply couldn't afford nor justify visiting there again unless serious changes were made

Excellent service and food. Staff were friendly and helpful. One of the best pub meals we've had.

Trio of meats, beef full of gristle and knives not sharp enough to cut. Overall food could have been hotter as it was all lukewarm. Seemed a long wait for lunch but they did appear busy. Cauliflower cheese looked lovely but it was made with mild cheese so there was no flavour to it. Veggies were all nice. Nothing majorly wrong but I have had much better sunday dinners at a lower price. Would I come back? Probably not Staff were friendly and it was all clean and tidy but the food didn't taste as good as it looked

Went for Sunday lunch with my family and Dani and the team were so welcoming, I’m so glad we found this gem and we are already planning our next visit, the pub is immaculate, the service is impeccable and the value is great thank you Dani for a great time

Great place and great prices! Fab staff. Very welcoming and friendly. The food was delicious and hot

What a find! Visited here yesterday with my partner, the decor is amazing, food was spot on & the service was very attentive without being intrusive, would highly recommend the pate & sea-bass, great selection of real ales on tap. Will now be booking my Christmas party here!

Excellent as always! The food was immaculate and the service was top notch

We passed by whilst on a walk into Great Malvern town centre from the campsite. We stopped for coffee, which was very nice. The inside was clean, spacious and attractive, there was even a table dedicated to dogs, with treats and water bowls. We asked if we booked for dinner the following evening would we be able to stay overnight in our camper, they were very happy for us to stay and we had a lovely afternoon/ evening enjoying coffee, drinks and a yummy meal at a very reasonable price.Thank you very much, we would love to come again.

Great wholesome food. Can't go wrong.

There were a wide range of menu choices, food was good quality and well presented, not too expensive, service was excellent and staff were very friendly.

Excellent visit here; food was incredible and the team were lovely! Will return soon!

The service was excellent and the Sunday roast was delicious

Went to the Bluebell for Sunday lunch with the family. Lovely staff and prompt service. The food, however, tasted pretty average and the portion sizes were very mean. Considering this, charging extra for mixing roast meats, cauliflower cheese and additional stuffing seemed very frugal. Nice atmosphere and staff but there are better options in the area.

Lovely food and atmosphere, staff were friendly and courteous. Also dog friendly seating in bar area, which is important to me.

Service was good as was the meal

Been going casually with my friends for a quiet drink for a while recently, every time anders has been absolutely lovely, great service. Thank you

We weren’t rushed, staff polite and friendly, food good. Wider variety of desserts would have tempted us to have one- most on the menu had some sort of chocolate element

Food was of a good quality and the service was excellent.

Slow service, poor availability of items on menu, sadly this was a second change for the Bluebell after experiencing similar the first time we ate there but it is still the same weeks later and on a different day!

Popped in on off chance, really pleased we did. Kelly made us feel welcome from the off. Had a meal which was excellent, surroundings very clean.

We had a lovely Spring evening drink outside and ordered a bunch of starter dishes to nibble on too. Staff were very nice, but perhaps weren't as up on their wine options as you might expect. I asked for Sauvignon Blanc. Husband returned with "white".

Didn't need to wait for table. Food and drinks arrived quickly after ordering. Food was excellent. Friendly welcoming staff. Would recommend.

Have to say we have now been 4 times and decided to give Sunday lunch a go, have to say food was adequate and not up to its normal standard. Busy service but gentleman who appeared to be in charge didn’t really do himself any favours rushing around and talking bluntly to the rest of the team, food cold but waited 1 hour to have main course served, drinks ordered and didn’t arrive until chased. Waitress apologised. Not up to its normal standard, but owners didn’t appear to be around so maybe this is how it is if the owners are off. Has put me off going again to be fair.

Very unhelpful people, poor customer service, not willing to help, would expect better from such a lovely place.

Lovely food, friendly staff, definitely will visit again

Friendly and helpful staff fantastic food

Draught ales perfectly served, food piping hot & tasty, puddings delicious, only issue was the service was a little slow, however we weren’t in a rush so that was OK.

Food was fantastic. Atmosphere was ok, it was lunch time on a Wednesday. Shame the bar staff couldn't crack a smile, they are not the friendliest I've ever met.

Stopped off randomly for a pub lunch and immediately on arrival got a good welcoming vibe. As we were about to order the waitress told us about a 30% off voucher available online - she didn't need to do that - we were about to pay the full price. And when the food arrived it was excellent! So good I've just booked Christmas Day lunch there for my family.

Servers were helpful at trying to offer solutions for my Husband for the 2 course lunch menu offer when they did not have the cut of meat he ordered which was the only thing he could have from the lunchtime offer menu that we were choosing from due to being gluten free. The server went to speak with the manager to see what they could sort out and the manager was very abrupt and said they could not allow him to have anything off of the main menu as part of the lunchtime offer even if we were to pay slightly more as they cannot put it through the tills due to the ways the tills work. We were not told before we were given the menus and had chosen our meals that the steak was not available so he had chosen that because it is what he wanted along with the soup starter. He ended up with a bowl of chips because the other gf options weren’t what he had chosen or what he wanted to eat. The decor is lovely and the meals we did have were good quality but the service in providing options for someone to be able to choose from the lunchtime menu we wanted to order from who is gluten intolerant were limited to just the steak which wasn’t available and the manager was not going to offer any solutions to enable my husband to have the steak he wanted. There were so many ways around this it’s unreal. Edit: we were happy to pay the difference for the price in the steak if my husband could then have still had the two course meal but you said no because you couldn’t put that through the till due to how your tills work which is absolute nonsense all of us at that table have worked in this industry and are very aware that a manager/owner can override the tills and input things differently - you could have sorted this out and you didn’t want to. The gf menu was limited and hardly anything on it that was suitable for my husband I think he knows what he likes and doesn’t like. You could have worked around it and you chose to just say it couldn’t be done and not even offer him a way to be able to have the steak 🥩 he wanted. Do not deflect and try and make it look like you did everything you could because you did not. There were so many ways you could have worked around this and worked out a solution for us but you didn’t even ask if we were willing to pay the price for the bigger steak and then you would still provide the soup and gf bread as a gesture of goodwill - you just said you couldn’t (wouldn’t) over ride the till system. Poor customer service at best

Salad came out without the chicken, oter complaints witnessed from other tables. The staff were friendly and helpful, but the quality of food was very average pub grub. No potatoes to go with the seabass, so the fish was served ontop of chips. Very poor for the price.

Lovely food, amazing garden with a dogs area and a selection of board games to play

Nice place for food and drinks, has it's own dog garden and a choice of games to play

On arrival we informed staff we had a gift voucher worth £20 birthday gift for wife ,the young lady checked and said that's fine ,food ok staff couldn't do enough but on payment was told the £20 voucher could not be used as the blue bell was not on the list of marstons pubs on line they are saying you can buy them ,very disappointed as the gilf was off our niece .we were looking forward to using the pub regularly but not happy we would like an explanation why this as occurred looking Forward to hearing from you thanks. An update on the review above ,as been resolved ,a nice reply off the manegar to say how sorry our dining experience when, couldn't do enough to correct the situation of a gift voucher mix up we were invited back to correct the situation which was dealt with by another manager on duty ,very professional and understanding, we had a lovely meal and experience like to thank them all and we will be dining there in the future.

Lovely staff and lovely meal *****

Very good food & service,We took part in the quiz and were given a 20% discount of our bill which was a nice surprise.

Staff were friendly but service was extremely slow and unittentive had to wait very long even though there were very few customers. Food was very pricey for basic meals.

Great sunny outdoor dining. Easy ordering process and great tasting food. Thank you.

Molly is not only the best FOH in malvern but the best person I've met in my entire life.

server was so friendly and polite, food was amazing loved the seabass and baked feta a bit expensive but worth the price its so good

Came this afternoon for a family meal. The service was very fast and the staff very friendly. The food was to a high standard and very lovely. Would definitely recommend !

A fantastic experience. Food was spot on (Mixed Grill), the service and the people there were great and the pub itself is looked after and has a really comfortable feeling. Just mind your head if going in through the front door. Highly recommended!

Good Service, food was good too

Really nice meal and great service. My lasagne was slightly overcooked but other than that great... CAMC discount too.

A pleasant almosphere with good food and great customer service

Lovely pub, great friendly staff, tasty food. 3 generations of my family all enjoyed it (aged 8-73)

All I wanted was a burger. It took nearly an hour to arrive and when it did it was the most disappointing burger I have ever eaten. For £17 I received a stale bun, rubbish burger (probably from frozen), 2 bits of soggy lettuce and a small quantity of Mc Donald's style fries. Way worse than a wetherspoon burger and over double the price. I ordered extra onion rings of which there were 3..also rubbish. Hannah had a veggie burger that she couldn't even finish. The bill came to over £50 including 3 pints...I had to have a second as the food took so long to arrive.

Very accommodating when a change to meal requested. Always great service and friendly staff.

Great place for a family gathering; service at the bar was excellent and on the whole the food was ok 👌. Would have preferred the roast potatoes to be larger and crispier and the green veg to be more interesting than peas and green beans, but on the whole a generous roast; loved the gravy!

Not too much selection for lunches unfortunately Friendly service though!

Friendly staff and delicious food. Bonus that you can use the blue light card! Will definitely be back 👍🏼

Food served quickly from ordering. A nice pub full of charactor. Dog friendly. Will be returning

We love this pub it’s the best.food is amazing , Service is excellent and the fact it is dog friendly for me that means everything the staff Are really exceptional it’s such an amazing atmosphere warm and inviting

Great food, friendly helpful staff and a nice laid back atmosphere.

Great food and service.Staff are always a pleasure. Would recommend

Excellent pub, great food . Very helpful staff.

Lovely food here. Quick service. Only downside was our female server stank of cigarette smoke. Would suggest having a mint or spraying something before coming and breathing stale smoke over your clientele.

Enjoyable meal served nice and hot. Lots of choices on the menu. Went down with a lovely cold beer. Great!!

Stopped here at the end of a cycling adventure. The garden was lovely as well as the environment inside. The food is good value and was fresh with great quality. I recommend!

We went for a family meal (7 of us) early on a Friday evening. The seating was good and the food was much better than the last visit a few years ago. What completely ruined it was the presence of a yappy dog that barked loudly and regularly (every 30 seconds or so) for the entire time we were there - we had to leave early as a elderly member of the family couldn't cope with the intrusive noise any longer. Why do they allow dogs into a restaurant? Why did the manager think having a dog barking next to people paying to dine was OK and chose to ignore it? The dog owners were completely oblivious to it of course. Awful experience. Avoid unless that you enjoy eating in that sort of atmosphere.

Lovely place for Sunday lunch, beautiful setting and large pretty beer garden.

Lovey staff and a cosy restaurant! We had a great evening at the quiz, and great food too!

Really nice place with good service and food. I really like the decor and atmosphere.