Based on 30 opinions finded in 1 websites
Based on 30 opinions finded in 1 websites
Nº 2430 in 2913 in Edinburgh, City of
Nº 496 of 561 Other cuisines in Edinburgh, City of
Opinions
El personal era educado y acogedor, pero el lugar se encontró sucio. Había moscas por todas partes y las encimeras estaban muy sucias. Si no me hubiera dado cuenta después de pagar, habríamos cancelado el pedido y nos habríamos ido.
lis1184 . 2024-11-10
MORE AT TripAdvisor
Increíble barista, que estaba trabajando en solitario, pero todavía se tomó el tiempo de su día para hacer el mío mejor cuando mi código de descuento no estaba funcionando!
PissedPickles . 2024-10-28
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Paramos aquí en nuestro último día en Edimburgo. El personal es muy amable, el lugar estaba muy limpio, con un baño agradable. Mi marido tomó el café y yo el chocolate caliente. Mi marido dijo que era el mejor café que había tomado en Escocia. Le hizo saber al servidor. Siento mucho que solo fuimos allí en nuestro último día.
DebM908 . 2024-10-15
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Un servidor muy encantador aquí me ayudó en un lunes para conseguir mi bebida estudiantil de £ 2 ya que UNiDAYS no estaba funcionando correctamente! Él era tan amable y me alegró el día. Gran ambiente en el café también : )
Iona H . 2024-09-16
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Me sorprendió gratamente que esta cafetería tuviera esas pantallas de pedido. A menudo es bastante concurrido y ruidoso en los cafés, así que disfruté de poder tomarme mi tiempo navegando por el menú y pidiendo sin tener que gritar sobre la caja a algún pobre alma. El pedido llegó rápido, y disfruté de mi bagel y batido, mientras mi amigo tenía un buen gofre y sándwich. Los murales eran divertidos.
Mack . 2024-05-30
MORE AT TripAdvisor
The coffee here is the best in the area. Plenty of room to use my laptop. Service is friendly, but the wait can take over 10 minutes if you come during a rush. Still it's worth the wait.
Escape47323158699 . 2024-05-16
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The coffee was good yes, croissant was OK. Didn't like the screen based ordering that made you feel like you were in Macdonalds and the seating was just too cramped making you feel like you could only stay for 5 minutes.
LoulouChed . 2024-02-03
MORE AT TripAdvisor
This coffee store is situated in a handy spot for shoppers and offers a spacious toilet facility, which I found to be clean. However, based on the size of the ceramic cup provided for a medium flat white coffee and the price of my chai latte, I thought that the hot drinks were fiendishly expensive (both over four pounds). The impersonal approach from the person who prepared the drinks was disappointing. I had to ask for instructions on their responsibilities, whereas a pleasant welcome, while pointing me to the screens, etc. would have been much better. The shouting out of customer names while they are seated is problematic. One name was wrongly pronounced and even before this, it was difficult to hear what was being shouted, probably partly due to the noise from the background music, which was too loud. The drinks were pleasant to taste, but not outstanding, despite the costs. I noticed that the store was not attracting a lot of customers, which provided some privacy on my visit but did not seem to be a healthy sign, given the day, time of day and location. The range of eats is quite limited and on my visit, seemed to be mainly sweet treats.
Liked_it_or_not . 2024-01-13
MORE AT TripAdvisor
No customer service, no interaction with any customers, just staff flirting with each other. When your coffee is ready they just shout out your name once, you order at a point on the wall a touch screen. So no staff have to talk to customers at all, really bad!
Craig G . 2023-10-30
MORE AT TripAdvisor
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8 Opinions
My very young children and I had a shocking experience with the manager at this store today after being sorely misunderstood then treated like animals; we walked away genuinely floored at the way we had been treated, and physically pushed out of the store. In hindsight I regret not standing my ground and waiving my rights in the power-hungry lion’s face. I will be delighted to never return nor give our recommendation to any friends or family. So long, Hotel Chocolat.
3 Opinions
76 Opinions
Was recommended here as I am celiac and they have a gf menu. As we were unsure what time we would be going (prior commitment before hand) I did not book. We arrived at 2.45pm and there was a sign outside saying 'bookings only, no walk ins' This was NOT on their website. We went in and spoke to a female member of staff who advised exactly what the sign had said. I then spoke to a male member of staff and asked where on their website it stated what the sign said, he said it didn't. Advised that due to rugby being on, they were unusually busy. The restaurant is large and they were not full to capacity. Asked if there was anyway we could have a table for 2 for an hour, point blank told no. We won't be returning.
83 Opinions
Excelente ubicación. La comida era excepcional y excelente relación calidad-precio. Fue una comida de cumpleaños y no fue decepcionado. Mi esposa y yo fuimos tratados como miembros de la realeza por todos los miembros del personal. No puedo recomendar este lugar lo suficiente.
82 Opinions
Popped in for a pint en route to the Taylor Swift gig at Murrayfield. It can be found at the west end of Princes Street, just as you start walking down Queensferry Road. To be honest, our pints weren’t amazing. Two of us opted for the Pravha and found them a bit flat and sickly. A real shame, because the selection of draughts on offer was great and the pub itself had a nice traditional feel to it. Cost wise, by far the cheapest round of the day but for quality, one of the weakest.