Black Country Chippy Limited in Sandwell

Asked for first delivery and got 4th delivery with a guy on a bike food cold lost discount on the order absolutely poor service

driver and food great has always

the food was very poor and cold

Poor again and the restaurant was very impolite on the receipt writing it was just-eat.co.uk failed

Very tasty chicken and doner kebabs, friendly delivery man. This is second time when we ordered from Black Country Chippy Stonecross and we really enjoyed this food ! I recommend Black Country Chippy Stonecross !

My cod looked grey when I bite into it and it didn't taste like cod at all and look how flat it is yes never using them again £13.84 from just eat and refund denied

food was lovely very tasty and hot

we ordered at 6.15pm and delivery time was given at 6.50pm .They adjusted the delivery time from above to 720pm,7.25.730.7.35pm. when it finally arrived at 7.40pm the order hadn't been followed as there wasn't any salt/vinegar on any meal which we had specifically asked for.

Was informed food would be delivered around 6.30pm but it didn't arrive until 7.00pm.

food was rock solid and cold it was a disappointment shame on the people cooking because u should make sure its standards are correct

Really feel let down with the food with burned chicken both kebab and chicken was hard not eatable so chucked away and order scallop was full off salt when said to the member of staff not too much.

it was cold horrible and rubbish

Lovely food, fast service and the young girl with the blond hair is an asset to the shop. She’s what customer service should be. Give her a raise

Really nice fish and chips and good value for money. Would order again.

hardly any fish. for £13 I would expect a decent fish but it's like a mini fish. All batter with a few flakes of fish.

Chips was so greasy and heavily battered, no soft chips they was just hard, full of grease and just really not nice, had to scrape them off our meal to eat our other thing, such a let down as normally is lovely but tonight really put us off

Really nice quality food and amazing service.

Banging food if the potion you ask for is right , not so keen on the customer service from one paticular lady who looks like she's been fried longer than the chips , disrespecting autistic people must be her speciality, I've had more respect from a dog . I hope I don't find any falses in me food !

it was not very nice it was over cooked and very hard

On Black Country chippy can hit the spot on Friday night🙏

food was not the best chips hard like they had been warmed up meat wasn't like it used to be

Food was great but late delivery

Good food as always, hot and tasty. Delivery time was a bit over and the tracking was off but nothing major

over 90 mins for an order. Arrived and delivery driver said he was waiting over 30 minutes for food. Arrived and cold given small amount back. Shocking avoid

I had a chicken kabab meat and chips tonight and as you can see from the photo the meat was very burnt. When I reported this by phone to the staff they did offer a replacement. My concern was that they felt it ok to send out burnt meat to eat knowing that it was burnt. When I challenged them over this they said it’s normal for the first cut to be burnt. I find this ridicules as an excuse and totally un acceptable. I usually have food from here but won’t be returning now.

The chippy and delivery guy awesome good being don’t say much because you all know it’s very good place.

Absolutely amazing as usual will definitely be going there again love the chips can’t get any better

Sent us the wrong fish so it got thrown in the bin and £10 completely wasted

I have been ordering there for a few months now, the quality of the food is excellent, what I have a problem with is the time it takes to be delivered. When placing an order the waiting time is about an hour but with time it increases sometimes even to 2 hours

The order unfortunately was badly incorrect, also missing two items. Better like battered chips because you’re getting them even when you want normal chips. A large kebab and chips turns out to be small kebab with battered chips. fish was okay and so was the large sausage, the rest was terrible and spoiled the evening.

Long time to come and the ETA changed several times but the food was very hot and good quality.

Order was never delivered! No Just Eat driver arrived to collect and deliver offer. I need refund!

Didn’t receive the £2:35 can of Pepsi

Delivery again was late and cold

Excellent food good portion good quality 5stars from me 👍

Really tasty and a very patient delivery driver

First time trying and it was good.

Lovely service an great food definitely order from them again

The batter chips was nice warm and crispy the dinner meat was beautiful flavoured and the chicken. The sauce was distributed evenly would definitely order from you again. The delivery driver was lovely and on time.

Rude, ignorant and clueless. I've seen better customer service from a squirrel. I would love to buy the place and then hand the 4 woman there p45 on the same day. Sack the lot of them. Useless. No rush . No interest. Customers walking out. Ignoring delivery drivers. Will never go back.

it was very very poor and cold as well as being really late it was horrible

never had a bad meal from BCC till now! fish swimming in so much oil it came back to life! chips cold as an uncut spud

came cold,,half soaked delivery driver took 25 mins to deliver a 2 min journey , I'm done with just eat now,,amazon n just eat are appalling .. however I know n this is a fact,,black country chippy is one of the best fir this type of food, shame about delivery service, I'll not be using them again unfortunately

That’s gotta be the driest kebab meat I’ve ever had. Think me grandads ashes have more moisture than that.

Worst chippy I have ever come across ask for new batter and chips fresh talked to the fryer to fry the sausages first due to them being frozen before they battered it and they gave me literally half cooked sausages smell like ass taste just as bad never again.

peas cold cod over cooked and chips cold

Delicious and the meal was warm. Thank you

Perfect. Mini cod, scallops, mushy peas and a kebab all perfectly cooked, fresh and very tasty. Highly recommend A*

I order on the uber app to get my food delivered, I have doner meat & chips with hot chilli sauce and mayo & a scollop on the side. The scollop was fresh, soft & tasty & my doner meat & chips was the perfect portion and tasted so good.

Nice food and deals to be had here

the food was terrible and really cold

no curry sauce fish/chips cold

foods always great from here great portions

Ordered from here for about 5 years, had loaded box last time which was lovely but I added peri salt this time and omg it tastes fishy!! Couldn’t eat it, was vile! My husband even said it’s the worst kebab he’s had from them! Whoever is working tonight should be sacked!

Nice place for Chippy food and BOGOF deals

Not good value for money,they've advertised £5.99 and other offers buy one get one free, asked the staff, she said don't don't don't. Was very rude, short lady, charge £15.50 ridiculous ...

barely warm when arrived. had to heat up in microwave

I love donner from this shop but always when i cam for doner 30-40-60 min wait fukin hell the ladies in this shop toaday again am here nd 40 pound size doner in shop nd still said we got no donner am working 5 year in chip shop they think we are iddot please the shop owner you need to check

Love the staff they know just how I like my 🐟 and bargain buy 1 get 1 free choices 😊

Nice and hot taste delicious will always buy again guys bless up!

Food Didn't arrive, when I called the restaurant I was told to reorder? 😂 Basically it wasnt their problem

Very good food at a very good price. We had two menus of burgers and fries for £5.99. In addition to this, they have a wide variety of sauces. Even though we had to wait 20 minutes, it was well worth it.

I livee in London but when I come home to see my parents always order from here. Bham has got great kebab shops but this place is one of the best places I have ever ordered from. The orange chips are incredible and very rare these days the curry sauce thick and tasty and the mixed kebab so flavourful and not greasy at all. can't wait to order again!

Fish and chips were dlicious but waited in shop for collection and not acknowledged once by staff. After waiting 10 minutes after advised collection time I queried where my order was and staff then started preparing it.

it really cold it's the last one that I have

was dubious as i read some bad reviews but this is amazing, still warm and delivery was on time

quality food, fast and friendly delivery

After a batch of poor orders I’d initially stopped using these… but recently decided on 2nd chance, being pleasantly suprised to find things had improved, overall food quality & preparation - great 10/10 👍🏼 Unfortunately… I can not say the same about tonight’s order, chips were absolutely sodden with grease… being so bad they soaked through two sheets of wrapping along with the bottom of a pretty sturdy paper delivery bag… will not be ordering again.

Just tried the Black Country speciality of orange (battered) chips for the first time. Not only were they delicious, they were beautifully fresh chips served piping hot - and a generous tray full for only £3.20 is a bargain. My taste buds thank you even if I have just shaved a few minutes off my life expectancy 😜

I ordered Donner meat and it’s chicken meat ?

I paid for extra beef and lamb bits but wasn't on my meal. checked receipt and was charged for it .. food was cold also

Excellent value and large portions

Excellent food,large portions and the delivery driver was very friendly.

Good all around , services varies from store to store ??? Stone cross hidden charges not advertised??? Great bridge still the best .

Great value for money, can't get deals like these where I live

Never will I have any kind of meal from this place the take your money and don't anything about the service I tried to complain about delivery they didn't want to know

I still not getting my stampcard for this order and have sent several emails with no response apart the Dutch office and they say need uk branch I said I have no reply

I ordered the food at 3.15 and it was delivered at 5.03 and stone cold.

Driver was lovely. Haddock, chips, scallops and sauces all amazing. Didn't get my 2 cans of coke though :( Apart from that brilliant :)

excellent hot food delivery on time 😃

you forgot put the salads in my kebab 😞

Absolutely amazing! I had the new loaded doner and chips it was again amazing, I was tempted to go large as I thought it might be a small portion but it's was a good size I couldn't finish it all! Will definitely order again!! 🔥🔥🔥

***** DO NOT WASTE YOUR TIME**** Two orders wrong on two occasions. Since staff have changed, the service is really poor. Orders completely wrong, was told to bring it all back, I photographed the food in the bag, the lady replaced the food with the wrong curry sauce again, I called and she admitted her error but then tried to say I didn't return the bag of chips, then changed her words and said almost all the chips have been eaten, I said that was the portion I received. Owner called me, said next time you go in, they know to give you same on him, went today and surprise and surprise they didn't know and then on the phone was saying completely different to me, the communication within the staff, manager is very poor. As a business owner sometimes you have to hold your hands high and say sorry for the error especially when it's an error three times and take responsibility to keep customers happy not here, they blaim customer for their mistakes. The owner even said to me the staff has recently lost her husband and begged for her job back and had mental health issues at the moment, and then wonder why customers are complaining. Was good before, now the worst service in the area.

Haven't been to Stone Cross for over 30 years , up in the area for a sort of holiday, sometimes used to work down the road ( it's changed a lot ) , so I was curious having seen YouTube reviews . Originally from Oldbury but moved south many years ago , but up seeing friends . Couldn't believe £4.30 I think for a small fish and chips , you pay over £3 just for chips on SE coast now . Unbelievable.....and good food here too . Well done BCC . Shame I'm not used to the accent any more despite being Brummie myself , and yes I know this is the black country . Southerners don't understand orange chips 😁😁😁😁, I never used to give it any thought when I lived here , it was how it was .

Was not delivered! A rude driver who blantantly refused to come to door when I have a one year old here & gave clear instructions where to come. Will not be using Just Eat again, used to be reliable but drivers these days are lazy and just cannot be bothered!! Will not recommend to anyone either.

i still haven't received my food because the taxi driver doesn't know where i live

I like my meal it was nice to receive it nice and hot it was delicious. Do you make normal chips no batter? Delicious!

Gone really downhill Battered chips rock hard, think they had been sitting around for ages Kebab also dry and rock hard but the worst part is the atmosphere and the attitude of the staff No manners, no thank you and the tutting and puffing was uncalled for

Amazing taste food so fresh and cooked well chicken kebabs really nice and juicy and fresh chips and fish also as good, great staff great prices well worth every penny.

Food was tasty full of flavourv& the portion was fine. Will definitely 💯 be back.

he got lost and my cod was not cod

order never arrived, driver delivered the order to another address, no way of contacting just eat, poor!

chips was not hot like the last time fish was nice thou

Kabab is cold and like it’s been kept in a pan for a good few hours staff are normally ok but today was like going to a cemetery if you have no customer service don’t be in the industry

Ordered on Just Eat. Waited nearly 2hrs for my food and it wasn't even on it's way to be delivered yet. Ended up cancelling

Order received over an hour later that the time specified. Rang the resteraunt to be told the driver had stole the food and it’s not their problem. Finally results in Ned food being sent out by a different driver. Second time having issues ordering from Black Country chippy stone cross. Highly doubt we’ll order from here again!

taste not best copy from other fish and chips not again lol

I ordered a large mixed meat and chips last week and when it arrived the kebab was like plastic and my can of coke didn’t arrive. I was promised by a lady called Trish next time I order I’ll receive a fresh one free of charge . So I ordered again today a large fish and chips and requested my free meal. It arrived with no large fish and no can of coke. Embarrassing

Good food, good delivery driver 👍🏻

Very good quality,food presented excellently at excellent value.