BJs Plaice in Peterborough

Customer service rubbish we called phone was hung up and would not answer our call never ordering again

Best chippy in Peterborough. I never go anywhere else. Me and my kids do "Chiipy Tuesday" every week and they never disappoint.

Nothing special average edible can be better at times

Delivery driver got completely lost

best fish ever, crispy batter and lovely chips all piping hot. well done

chips weren't fully cooked.burger was over cooked.disappointed

They got my order wrong, the egg tasted off, the chips were dead (didn’t give me the option to put salt and vinegar), on the site it said free delivery and I ended up paying the delivery fee and I asked for a large sausage, they gave me a small one.

The food has gone down hill used to be so nice now just cold reheated chips the fish is disgusting will not get from there again

waited a hour and half for chicken and chips and we live 5 streets away

Food was great, delivery guy was polite, definitely be back!

Amazing place. I would say one best In the country. Food was excellent and service top class. Have just come out of a Secure Mental Health Unit and this place is were I am going to every day from now on

I ordered food last night and it's 9am next day and I'm still waiting for it to turn up uber eats said its not there fault as the place uses its own drivers this isn't fair I ring up the restaurant to ask where my order is got told it was delivered may been to the wrong house but that's my fault and they do t do refunds so 18quid on food someone else has got always been ripped off by the guys wankers

Ordered a chicken variety box on Uber Eats and it arrived before expected so great start. However it soon went downhill. The chips were cold, soggy, absolutely drenched in grease and had a strange yellow color to them? After blotting with kitchen towel and blasting them in the airfryer they did crisp up but they weren't the best. The southern fried chicken was OK but slightly over done, the battered chicken was again absolutely soaked in grease and quite unpleasant tbh but the hot wings were nice and had a good kick to them. The portions were huge but that wasn't necessarily a good thing when it was all just swimming in grease.

None off cornish pasties was cooked all frozen rang them was sent 3 more frozen so gave to driver to return

no standing space. Service you can’t understand what number they are calling out. I ordered wedges and got half a potato that was so uncooked and solid. Everything battered and greasy. Was not as good as it used to be.

It was a very good place to eat, but now for two days there have been different waiters and the food is not tasty and the portions are smaller. I don't know if the new workers are replacing the old ones or if the institution has been sold, but I hope not.

food always amazing and delivery guys are lovely

I have waited over 2 hours and my order has never arrived

we've had many decent order from this place, but the last few haven't been as good. hard chips and bone dry chicken this time, so not convinced we'll be back again soon.

really upset, hope you're offering a refund

One of the best fish and chip shops in Peterborough.

The Best chippy in Peterborough.

I had the chicken tikka and donner, and both were absolutely delicious! The chicken tikka was perfectly spiced, tender, and flavorful, while the donner was juicy and packed with taste. Fantastic food and Excellent service. Recommended

Excellent food, great hygine and very wide range of choices. I am regular to this place. Very nice staff and quick turnaround

Probably the worst chicken I’ve ever tasted in fact just the smell made me sick took one small bite and everything went into the bin will never get food from this place again Done

Consistently excellent service and food! We are regulars! 😀

not as good as used to be batter on fish so thin curry sauce like water .won't go bk

I did not receive my can of drink, I ordered a meal deal

Ordered food online. Driver rang and said they were lost. Phones the restaurant and they told me I would be refunded, I have mot been refunded. Restaurant was extremely unhelpful. Never recieved food. Avoid this place.

Delivery driver got lost. I never recieved my order. I called the shop, they told me they would cancel my order and refund me however that has NOT happened. Absolutely appalling

Only cabbage in kebab not mixed salad

time changes so was hour and half in total

Very quick and friendly customer service. Highly recommend

Wonderful customer service just have to be polite and they will bend over backwards for you . They are very busy . Food was fabulous tonight . Very pleased . Lovely lady . 👌

Getting tired of delivery times meaning nothing. Waited over an hour more than I was quoted when I ordered. This is becoming normal!

Was wet soggy cold didn’t eat any of it straight in bin

Place was empty at 1pm and I decided to have a sausage and chips. I asked specifically and he as well confirmed that I wanted a medium sausage and a small chips. He proceeds to give me straightaway a small sausage with medium to large chips! I felt pity to ask him as I felt like he was happy to get an extra pound of me for the wrong food requested. So I hope that made his day..the two stars is only for the sausage as that was nice. Chips were orange which makes me think what the heck are you adding to them, left them in top of the bin outside the shop.

I have never had a problem with this establishment until my last order which was cold and looked like it had been run under a tap, the fish and chips were soaked and soggy. An unusual disapointment

Have used them for a long time now and unfortunately the last couple of times have been disappointing. Our food this evening had to be microwaved as it arrived cold. Not great when you’re spending your hard earned money.

This is the only takeaway i order from & have been a customer since they opened. Good quality food always hot & the delivery drivers always friendly

Decent food, shame the delivery was so long and food ended up being cold

Absolutely delicious as always. Quick delivery and food arrived hot. Would highly recommend

not the best BJ I had.... very poor quality chips full of scraps and black inside and pizza was extremely greasy..

was asked to leave a review on food we didn't received called restaurant who said it was 2 minutes away. 10 minutes later...Still waiting.

The meal was cold and inedible, the fish batter was slimy due to steaming, I ordered at 16:30 ish and it arrived at 17:25. Time is not the issue, but the time it was with the delivery guy was far too long. I only live 3 minutes drive away. Also there was chicken dipper type kids meal that we didn’t order, we reheated some of it, but it was the worst meal we have had from BJ’s

Delivery arrived but the pizza was burnt so badly that it was barely edible. Now my husband has a very sore stomach from eating part of the burnt pizza

Fish and chips were cold and the fish had grease puddled in the bag it was not as nice as it normally is

obviously a very busy night .cant be helped but fodd was still hot.

Not the best. Chicken burnt , large fish shrunk to a medium size at best and very greasy

Order was all gone and the burger had wrong sauce on it the chips both had sauce and only asked for one to have it and it was all cold

Delivery was longer than normal today but still arrived in expected time. Food was also cold which NEVER normally happens with BJ. However it was still very tasty, best kebabs in Peterborough and great value for money, just could have done being a bit warmer!

absolutely shocking & very rude managers food never turned up

Over hour late delivering food not hot

1 1/2 hours late ! Not happy !

I order tonight at 5.53pm they told me it will be ready with in the hour then I waited a hour there was not food then my boyfriend rung them to ask where is my food then they said to my boyfriend that we was not getting our food then I waited half hour still no food so I went out in the freezing cold Bad enough I don't feel well & I had to walk down to see where my food was & they told me that it has just left so I rung my boyfriend to say it is on its way bad enough I feel worse than I am now plus when I get go home from the freezing cold 🥶 had my dinner I am not happy that my food was freezing cold I forgot to say the delivery driver was rude to my partner & said there you go Not sorry for the late delay I am not happy

Actually amazing portion of kebab, best kebab I’ve had in peterborough

All Food was very greasy and soggy.

Telling me it had been delivered, phoned BJs now they said its another 10 minutes away, I'm I only live right now it

This is the only takeaway I order from..have done for years. Quick delivery..all of the delivery people are so friendly..the food is always hot & good portions & excellent quality.

Food arrived at 20:20 and I had to call the shop twice. Garlic bread soggy and cold. Rent of the order was fine.

1 hour and 45 mins from point of ordering. Ordered at 6.33pm. App estimated 7.25-7.45pm which was already a substantial wait time. It arrived at 8.15pm. Similar happened last Friday when we ordered from BJs. Shame as the food is good and menu choice is great. I have clicked to request refund.

Half pounder burgers with small chips. Hot and of good quality. Well packaged and presented.

had to wait over 1 hour for delivery but when my food arrived it was nice and hot

chips were cold and old, they were hard. but fish was lovely

I was not happy that my delivery was late, the food was ok but it's not acceptable to arrive late considering they are literally a 5min walk away

They messed up my order again. Food has gone down hill and are not as good as they use to be. Don't waste your time ordering from here.

Great Staff, Great Prices, Great Food.

Naan bread tasteless, soggy and ... grey? Food arrived cold. I live very close to the shop unacceptable really. Won't be buying again.

Way to greasy and burger very dry

Always good service, and food is always superb.

Very unlike bj’s normally extreemly good quality and always piping hot but very dissatisfied on this order

Walked in to get something for tea. “That’ll be 35 minutes” Don’t bother, bye!

my son loves your food every time always amazing. thankyou

After seeing some of the pictures online of the kebabs I was shocked when my order came through... 4 slices of donna meat and barely a mouthful of salad,... The chips however are reasonable.

Chicken nuggets where awful, tastes like they had been reheated in a microwave and over cooked. Pinapple fritter was burnt and over cooked and both portions of chips where overcooked. Not sure whats going in tonight but not happy with my order at all.

food always good/hot chips to die for

The best chips in Peterborough.

The food was OK, had way better, the chips was very soggy stuck together

chips cold and really hard and dried us to be great chips not so much now out kebabs nice though

I order regularly and was let down last night , I know the usual portion sizes and both kebabs I ordered were large . What I received was not large was definitely small.

App saying food was delivered, it was not, it was late. Drivers pushing buttons to say on time.

food is cold went from being 20.00 to 21.00 delivery really not happy

Order was over an hour late food was awful when it did arrive as if it had been sat for ages

Dissapointung. Burger hardly any salad yet requested extra. Chips not the usual standard and not fresh. Missing wedges. 2nd time dissapointed with food i usually love

This used to be a great chip shop but the quality has steadily decreased over the last couple of years. Today was the worst I have had. The chips were dry, hard and appeared to be undercooked. I don’t think I will be using them again.

Absolutely shocking every order will arrive cold if not damaged 2hour waiting for your food Waste of time & Money

lovely food as always from BJ's

Asked for small kebab with salad got large nan looked like no salad when I phoned to say they forgot salad he said its underneath meat I looked and a piece of lettuce was there hardly a salad really poor compared to before used to get fresh salad that was noticeable not just a piece of lettuce

Chips was really chewy and didn’t get what was asked to be put on them

I love BJs but today was just rubbish! Ordered a large kebab and its tiny! 3x mayo, a tiny drop. Asked for lettuce, none! All the meat and toppings inside the tiny pitta not spilling out like it should. Very disappointed and won't order again as not value for the price!

Not impressed at all. Large kebab was small,hardly any filling and not very warm let alone hot. Extremely disappointed

brilliant place my son will only eat takeaway from won't go nowhere eles

I been told off by not placing an order correctly. But you were delivering to a job, what makes it more obvious. It is a site! Have some common sense and please leave the food at the reception. Even if I set the correct time or wait or whatever else you think, it is food your delivering. Drop it off with reception/ security. If the costumer doesn't collect, you at least have delivered it.

cold food,tastes horrible and it's all put the packaging making a mess all over my sofa

brilliant my son won't eat any other takeaway

Has very nice customer service there

Excellent, my friend who shared with me loved it. Will use again

easy ordering, friendly courier. Good food, satisfied customer

Excellent tasty food and great value for money.

I LIVE BJS PLAICE!!! It is one of the finest establishments I have ever attended. The cuisine was delectable, I would especially recommend the ‘Large Battered Sausage’ it is one of the greatest foods I have ever consumed. Make sure to try it out if near by!!