Bistro Cafe Hotel in Rhondda Cynon Taf

Had a lovely Sunday lunch. First class. Recommend. All the staff were pleasant and very helpful. Even the chef came over to check our meal was up to standard.👍

Don’t bother going if you have a wheelchair. Table for 6 booked last night. Despite the person who uses the wheelchair doing the booking to ensure access was available and being told not a problem, we were unable to get in. Staff were totally unhelpful and just shrugged us off saying you should have been told we didn’t have a ramp !!!!!! The doors were wide enough, all it would have taken is a portable ramp. Awful experience for us all. Only positive was the number of customers coming in and out who were as disgusted as us by our treatment. Your staff need disability training and for less than a couple of hundred pounds a portable ramp would have saved us all the humiliation of standing in the pouring rain and ruining our evening.

Great service, lovely food. Had a good post Christmas catch up with friends . Despite the limited menu and strict dietary needs, the staff worked really had to accommodate and found me a tasty combo of sides and scrummy dessert. Relaxed atmosphere and great service. Visted several times, and dining experience is consistently very good. Thankyou

Booked last minute and it was explained that they were short staffed in the kitchen and no main meals were available. Lots of lovely sides, pizzas and flatbreads available though so that wasn’t a problem. The food was lovely, especially the Brie and cranberry flatbread - wow!

Great meal. Dog friendly staff excellent great price great service will be back several times this week. Menu caters for every person. Coffee and cake next day great coffee great cake

We booked 3 weeks ago, lost the booking. No seat availability in the restaurant, Booked Wednesday for a meal for two on Saturday night. Again no seat available in the restaurant, so l complained they then put us a metre from the bar on a tiny table. Had to put our plates on the window sill behind us. Waitress told us there are no 2 seaters in the restaurant. Never ever go there as a couple on a Saturday.We were in line with people's back sides.Regulars rules People by the bar were friendly, but my friend and I could hardly chat. The bar regulars wanted to chat, Very difficult when you're trying to eat your food, on top of a table the size of a Roses tiny Saturday is no place for couples. Waitress said we've to tables for two, in the restaurant,don't like it,Tough.

Truly terrible experience... ordered 2 starters and 2 mains. Didn't expect for it all to come out together!!!!! Asked for no sauce on my starter as I wanted mayonnaise but it still came with the sauce AND 7 sachets of mayonnaise. By the time I finished my starter the mains was cold. Asked for the steak to be medium but it was rare. Asked to speak with the manager and when I asked him whether he would accept starters and mains at the same time, he just shrugged his shoulders and said he would have a word with the kitchen staff. Not the response I would expect from a manager!!! Never again!!!!! You pay good money to have a good experience and we certainly didn't have that tonight. No offer of a discount or anything.

Me and my sister booked a meal here to treat our mother for mothers day. It was quite busy when we arrived and had to stand to wait to be seated. After 20 minutes of standing by the door we were eventually acknowledged by a tall young boy. He told us that the manager had overbooked and left him with a mess yet again as hes never there on weekends. Very unprofessional for staff to come out with that but we thought ok at least well be seated now. How wrong we were. We were then told due to the managers error well have to wait till a table becomes available. We were eventually seated and hoped the food would make up for the wait. We had to wait ten minutes till a waitress came to our table to take drinks and food order. Starters came out pretty quick but you could tell they were premade and probably sat there quite a while. Tandori chicken was dry and only 3 little bits on top of a small limp salad and the prawn cocktail was just as bad. 45 minutes after the starters there was still no sign of our mains. I asked the bar staff how long it would be and again they blamed management for overbooking said how useless he was and he always leaves them on busy days. They seemed to like to pass the blame rather than deal with circumstances. After over 1hr and 30mins wait on mains it arrived. A small bit of meat with a yorkshire pudding on top. The veg was served separately in a bowl.The veg wasnt drained thoroughly and had a lot of water in the bowl. We had to wait for cutlery to be able to eat. Food was average at best. Gravy was very salty. There was no loo paper in the ladies so had to ask. I was then given a loo roll to take to the toilets rather than one of the staff quickly pop out and refill them all. We were glad to get from there. The whole experience spoilt what should have been a lovely day. Customers on adjacent tables all felt the same and wouldnt be returning. We were given 50% discount due to our wait on food...and even that felt to much to pay for what we experienced. Badly managed and run by youngsters who clearly have no respect for their manager and are not happy in their work place

We went there for mother's day. The service was incredibly slow, it took half an hour just to get a waiter to the table. Food was poor, prawn cocktail was a side salad with 5 prawns in top with a dollop of sauce, the gravy for the mains was hands down the saltiest gravy I've ever had, and the veg had been boiled almost to mush. There was a queue out the door into the street as we were finishing because they'd over booked, people were being seated and then asked to get up because the table wasn't theirs. It took me 30 minutes just to pay the bill, something which should take no more than a minute or two. The staff were doing their best, but I don't think there was a manager on shift, and they had no support or direction. Really disappointing, especially for the price; an average Wetherspoons is better than this.

Went for a family holiday to South Wales and we had lunch and dinner in this unique designed bistro. Very friendly and welcoming staff and excellent food.

What can I say me and my family went to the bistro 24th January 2023 for my sons birthday we waited 2 an hours for our food as only one chef there the man who served us was lovely Daren. couldn’t apologise enough we left there just before 9 came home by 11-30 I was doubled up in pain with my stomach sickens and diarrhoea all night I’m still really I’ll now on the Wednesday. I had the dirty. Chicken my family had different to me never been so ill in my life won’t be going back there in a hurry

Visited on a Friday night with friends. I was so disappointed with the cocktails, they charge City prices for really poor drinks. No passion fruit or Prosecco for the pornstar martinis, strawberry daiquiris served in a half pint beer goblet with no ice and just a general under par experience. They really need to up their game if they expect people to pay these prices for sub standard quality.

Would highly recommend and would definitely book again. The food was stunning and the staff made us feel very welcome. Was a great atmosphere, thank you so much for making our Christmas memorable.

As a regular visitor for food and drinks, this place went downhill very quickly since new management took over. Run by staff with no structure or idea what they should be doing. No welcome or interest when arriving with always issues to find booking of the table. Waiting ages to be served as I had to remind the staff we are still waiting to be served, order has been done wrong and food shockingly disappointing. Place could be very good but after giving a few chances nothing has improved and we have decided to never go there again!

Went for lunch at The Cardiff Arms with some friends. Lovely setting, staff very friendly, nothing was too much trouble. Food was great, and came quickly. Will defiantly go again when I'm in the area.

I’m visiting back home from the United States and for a change I thought instead of going to Bridgend or further, let’s try somewhere local. Booking was easy online and the place is so transformed since Cardiff arms day. We had great seating and the food was great and at local prices. I had ham hock and brownie dessert and my mother had a dirty bbq pizza and cheesecake. Delicious food great setting but best praise goes to Heather our server, very polite, attentive and efficient. We have booked again for Tuesday

Since new management have taken over its become a joke. You can't get passed the door before somone pounces on you and tells you there a no tables available even though the place is empty. At 2pm in the afternoon all tables have reserved from 7.30pm but the rude staff won't even allow you in to have drink. This had happened on a few occasions and I will never attempt to go back there.

For the 2nd time in year the bistro have phoned us up to say the booking can't be fulfilled On this occasion it was 15 minutes before when people had already left for a birthday celebration. Luckily the Lion Treorchy even though they were also...

As a former regular to this establishment, I have seen it go down hill very quickly. The new management appear to be making a complete mockery of the place. I have witnessed first hand more and more food going back to the kitchen as the...

Visited the bistro about 6 months ago, my partner and I didn’t enjoy it but decided to give it another go today, I really wish we hadn’t! We ordered the “dirty bistro pizza” I honestly don’t think there was any meat on the pizza, just...

Must be the worst food and customer service ever received. Do not book this place for food - YOU WILL BE VERY DISAPPOINTED. Lots of recent social media complaints will verify this. The place is managed by kids, and the kitchen is filthy !!! Food...

My wife and I regularly go out for food every Thursday evening. We live locally and never really fancied the Bistro because of the negative reviews. Well how wrong could they be. We both had fantastic meals tonight especially the beef madras lovely taste and...

I use the bistro regularly and have had high quality every time I’ve been, I’ve decided to leave a review today as I attended the bistro last night and still had an absolutely fantastic evening however this time my bill was cheaper due to new...

Went for a family meal.. SHAMBLES from start to finish!! Everyone could smell the fish in the place.. can’t call it a restaurant!! Fish was green putrid smelling and had gone off days ago!!! Pizza disgusting no topping awful!! Chicken uncooked fried burned! Rude waiter.....

i rate the bar staff and waitresses, not a big fan of the management as she seems very bossy and doenst treat staff nicely. waitresses were lovely and helpful, i was served by lucy,sadie and eloise. very nice and outgoing people! happy to come again...

Absolutely lovely staff, couldn't do more for you. Good food, good beer& good set up. Once again the staff were brilliant and took customer service to the max. Diolch

Visited with friends for the first time since lockdown. Well how sad to see one of my favourite places become something we didnt recognise at all. The flatbreads and pizzas were not up to previous standard and for some reason they are using charcoal base??...

Visited unexpectedly today and ended up having lunch Nachos were fab, plenty of topping and hot. Majority of the staff were new and Barbara is passionate about high standard of service. She was explaining what and how to do things as she wants everyone to...

Hidden gem up in the valleys, unexpected excellent food, seemingly a bit pricey but actually worth every penny. The charcoal base pizza and flatbread is delicious and the ingredients are fresh. Fab service

Wow, what can I say. I went to the bistro this evening with some friends for some food and a drink. The staff were friendly, all working exceptionally hard giving excellent service. I would defiantly return to have a meal and drink again. Barbara the...

I visited the bistro tonight and the first thing I noticed was the waitress not wearing a mask and no social distancing. I didn't see a manager and felt it was poorly organised. My pint of dark fruits was flat and the drinks were left...

I don’t usually leave reviews but after my visit to Bistro in Treorchy I felt I had too. The decor is lovely and they have recently placed a lovely seating area out the front. Unfortunately that’s all I have to say good about the place....

the new spanish manager is absolutely appalling. Shouting at new staff and pulling them I front of customers after only being there a few hours on their first shift is unbelievable. Making staff cry, in front of customers certainly not a place to visit, so...

It was the first place I’ve been out for a drink with my friends since restrictions eased and we all regret going. I’ve never seen staff treated so poorly by management, and in front of customers too. Whilst sat outside, the manager was stood insulting...

Was very excited when this first opened as an alternative to what we have locally, and the first time i visited (Mid august 2020, after easing of first restrictions) was adequate aside from a couple of hiccups, which we put down to obviously having to...

Meeting friends for a midweek catch up! Time food was excellent, extremely tasty and fresh. The bar man made us a variety of surprise mocktails which were so good! Will definitely be visiting again soon... Great atmosphere and friendly service!

Booked a 4.30 slot so the restaurant was quite empty. Seated straight away and offered drinks and given the menu. Three of us in our party and all decided to have the Rib Eye Steak with pepper sauce and skinny chips. The order came quickly...

Family of 4 went today for lunch, the food was beautiful, cocktails were fab, service was great and the staff was lovely. Really impressed!

Decided to try the food and a little disappointed, decided to have the pizza and there were at least a few vegetarian choices, but it was basic at best. It was black burnt on the edges and a little tasteless. The side of onion rings...

After looking at all the posts on Facebook we decided to try the afternoon tea for our Valentine’s date this year. Advertised on the facebook page was the following: Bistro Afternoon Tea ☕️ The Finger Sandwiches include: Tandoori Chicken and Mint Yogurt Sandwich , Hummus...

Food excellent I had naked Welsh lamb burger dressed with cheese & salad lovely sides of mint sauce & cole slaw. Service great and staff really lovely. Lively cocktails so we are visiting again in March. Only downside small dessert menu But overall excellent would...

Really like the atmosphere in this place and the staff are really friendly. Had the vegan falafel flatbread and it was amazing! Totally recommend!

A very good Sunday lunch. Carrots were a little hard, but tasty. The beef was particularly good, as was the beef stew starter. Great service with smiles. Lovely vanilla ce cream with the brownie, which wasn't on the menu but they changed it on request.

I so want this place to be good. It’s the old Cardiff Arms, a landmark pub in Treorchy, but it’s patchy and every time I say I’ll give it one more chance, it’s still too inconsistent in terms of the service and/the food to suggest...

We had a festive turkey main course on the Sunday before Christmas. The only issue with the food was that the bread roll accompanying the soup was frozen inside. Apart from that the food was very tasty especially the roasted carrots. Unfortunately the decor leaves...

Had an anniversary party here we messaged the bistro a number of times making sure all pre ordered meals were gluten free to which they said definitely all our meals would be gluten free everyone’s meals came out they served fish fingers to a 9...

Authentic French fare well prepared. great service from friendly staff. Living locally we visit here quite often and can recomend.

As a local, I keep on giving this place “one last chance” but the service always lets this Bistro down. To validate these the prices asked for in this establishment the food AND service should be excellent. Unfortunately this is not the case. When this...

Outstanding food 9 ladies out for lunch and every meal was delicious. The pizza was cooked in a clay oven and tasted amazing, not one complaint lovely staff with beautiful surroundings will be back soon .

This place has got great potential to be a landmark venue to go in the Valleys. I like the decor and style, drinks selection is decent (more whiskies please!), but as many other reviews highlight the grub and service are still a bit hit or...

worst experience in my life staff including manager were so slow I thought they were snails, no interest in their customers at all. Ordered a pizza £5 size of a tea plate with a soggy middle. Furniture and I use the term mildly was awful...

Was really excited to try here after winning a £20 voucher. Establishment is different to what you'd usually see in Treorchy but very interesting to look at. We ordered two eggs benedict, a diet coke and two red velvet lattes, one Iced and one hot....

We visited here recently as a group of 8. The setting is nice and the menu is great. Whilst the staff are lovely, they could perhaps be more proactive in handing out menus and clearing away plates etc. I will definitely return.

Modern establishment with excellent customer service! Great food, good size portions & very reasonably priced. Would definitely recommend and will be visiting again.

The atmosphere was buzzing, enough people to give a fun atmosphere, I expect it got busier later :-) The food was really good, simple but imaginative and one of the best burgers I've had in a while. The staff were really helpful and attentive and...

How the hell they can justify the drinks prices here ? First and last visit.There's also a difference between shabby chic and unfinished.Not impressed.

Went on spec after hearing there was a new bistro in Treorchy. Took longer than expected to be acknowledged that I was at the bar & looking for a menu but, once staff realised i was there, they were attentive. Chose Grey Trees' Digger's Gold...

I know it isn't the happiest review but I have to say a big thanks to The Bistro at Cardiff Arms for the wake at my Grandmother's funeral. The proximity to the cemetery makes this a natural choice but the fact they had not prepared...

Nice food to be fair but the drinks are very expensive. The same round of drinks at another pub in the area was literally half the price. The small plates were freshly made and were very nice. Shame about the drinks prices

I was so pleased that the arms had reopened as a bistro. We decided it was the perfect place for a family get together for Sunday lunch. 8 adults, 1 pre-schooler, 1 toddler and a baby. The decor is lovely and modern and the refit...

The Cardiff Arms was my usual until it closed down. So was excited to see it reopen as a bistro. However the deco needs work. The food wasn't great (although they were awaiting the full kitchen being installed at the time) and the drinks are...

Modern establishment. Warm welcome and excellent service. The Sunday lunch was excellent, decent portion sizes and reasonably priced. Nice relaxed environment. First visit, will be definitely visiting again, and will be recommending to friends and family.

Saturday for a lunch both our flatbread meals were extremely tasty, well presented and excellent value. I was lucky enough to be given a taster of a new menu item Satay chicken skewer, it was simply superb, not just the chicken but the accompanying satay...

Absolutely love this place, it is such a welcome addition to the area. Finally we have a place to go locally that is clean, welcoming and not full of idiots on a Saturday night. The food here is also lovely, my wife and I have...

Popped in at lunchtime for a snack and the food was delicious in a nice setting, something a bit different to your normal pub food.

Recently renovated, nice interior, trendy looking servers. A limited menu, but a really nice pizza oven. Warm welcome, shown to our reserved table, and were given the menu. The menu is quite limited, and we were then told items that they did not have. Our...