Bistro in Glasgow City

ALWAYS forget parts of your order. It’s overpriced when you order from Uber eats and then they go and forget parts of your order then blame the delivery when they FORGOT to put things in the bag in the first place.

This was horrific. I have used this store for the past 5years without any problems but the last twice in the last three months I've been, the pizzas were stone cold by the time I collected them supposedly straight out the oven?!. My last order was wrong too?! Staff do not understand nor speak English. You walk into the store to collect your order and need to point to your name on the screen!? God help you if you have to tell them your order is wrong. Ypu have to go to the app to raise a complaint to get a refund. I was in last weekend and it was disgusting. Cheese was all over the floor in the preparation area. It's not an exaggeration when I say the floor was covered. There were at least 6 staff members standing doing nothing. 2 were not wearing gloves. The one with the 'best English' was at the till and still couldn't understand I was collecting 3 pizzas. Hold 3 fingers up and only then once you point to the screen do they get it.

I decided to have a black coffee and small breakfast here big mistake. First of no cutlery to be seen anywhere not even a spoon to stir your coffee had to ask for this and no takeaway cutlery at all even when asked by others. Staff were miserable they looked like my breakfast which was at best Luke warm , the fried egg was burnt underneath and soild unpleasant to say the least, the bacon looked like it could have went out to pasture to eat again, I swapped the tomato for a potato scone however it was limp and cold no crispness about the sausage was cooked but Luke warm and the toast was bread with colour to be fair the beans were hot out of a microwave. This wee cafe use to be great however it is awful no care has gone into this food and it really wasn't tasty or nice good ingredients gone to waste by poor cooking or inadequate attention. Definitely give this place miss

This was horrific. I have used this store for the past 5years without any problems but the last twice in the last three months I've been, the pizzas were stone cold by the time I collected them supposedly straight out the oven?!. My last order was wrong too?! Staff do not understand nor speak English. You walk into the store to collect your order and need to point to your name on the screen!? God help you if you have to tell them your order is wrong. Ypu have to go to the app to raise a complaint to get a refund. I was in last weekend and it was disgusting. Cheese was all over the floor in the preparation area. It's not an exaggeration when I say the floor was covered. There were at least 6 staff members standing doing nothing. 2 were not wearing gloves. The one with the 'best English' was at the till and still couldn't understand I was collecting 3 pizzas. Hold 3 fingers up and only then once you point to the screen do they get it.

Smooth and easy service via the self service pods (even with app). Clean interior and toilets in good condition. Plenty of staff and all seem to enjoy their roles.