Bishop's Mill in County Durham

Really terrible customer service and very threatening security staff in this bar. I was on a night out with the family and the security staff dedicated to do a random drug search on me. After going along with the search I was told I was being to aggressive and violently dragged out of the bar by my arms and being thrown on the floor outside. If you want a quiet night do not go here. There is no need for this excessive violent behaviour. The bar needs to take a look at themselves and who they hiring as this is unacceptable. Unfortunately I will never be going back

Ruined evening got dragged out by aggressive bouncer for no apparent reason .family saw and came out after me. father in late 50s rugby tackled to the ground .bouncer who caused this ran back inside .my family outside got no apology and the bouncers outside didn't know what had happened as we didn't. One bouncer shook my father's hand and advised we go to another pub .

Great spoons located in the heart of the city.

This large venue is well divided into different sections, each offering their unique atmosphere. Value is always excellent, like any Wetherspoon's.

Big great pub had tv screens on quiz nights entertainment on specific dates for a wetherspoons very rare

Great night out to be had here, value for money on the drinks, good atmosphere and was able to get a table too!

For a Wetherspoon, this was top rank

Really lovely staff and great table service

You won't find your typical Wetherspoon neanderthal in this particular establishment. This is the place where everybody knows your name, where the chicken is sticky, not the tables and floors. The staff are firm but fair, they'll bring your food and drinks to the table, but you must collect your own cutlery and condiments, a fair trade off in my opinion. The toilets are fresher than a sunny spring meadow, with an abundance of washing facilities and hand dryers. Highly recommended.

A superb Wetherspoons, it really is.

Decent pub, cheap for a very expensive Durham

Great Spoons, very busy Saturday night.great atmosphere.

Not a great experience in terms of food, it's not clean as well,the floor is genuinely sticky and the toilets were d Nicely decorated but a tad stinky, There is little point talking about the food,it's your topical " I only came for a beer so what else you've got" type menu, we can to eat breakfast so there were many breakfast options but nothing healthy really,all greasy spoon and not much else, NO Accommodation TO GLUTEN INTOLERANCE and also only Out milk ( that had Gluten) what is the deal with that?? I actually would like to give it a lower grade but generally speaking it's no more than a 3 star with a stretch And by the way, the staff at the bar taking orders, let's put it this way, I'm not sure why they work in customer service.

Typical weatherspoons. bars that surround it need to take a leaf out of there book , worth a visit we'll situated. Always busy.👍😃

Very lively, good quick service Not big portions but the Korean bbq chicken was delicious .

Lovely wetherspoons busy bit amazing service 😀

One of the more upmarket Wetherspoons. A larger one too - handy for Durham Market Place and the Gala Theatre / Cinema. Only a short walk across the road bridge from the main shopping area. A large selection of beers, real/craft ales and spirits. Food cheap & cheerful as ever.

Clean and tidy, great service and a pleasant atmosphere. A little complicated to get to because of the split levels of the area, but it is wheelchair accessible and has proper disabled toilet. One of the better Wetherspoons establishment I've been to

It's a Spoons. What more do I need to say

Amazing, great atmosphere, staff friendly what a great place

Would definitely use it again when in Durham.

Very clean place, good food .Leffe beer 7 % cheaper than in Liverpool.( £5.08 a pint !!) Very nice and huge wall depicting the local area..Outside left for smokers and RIGHT side for non smokers . Large screen TV ...Good if you want footie and high volume . We chose to eat outside when TV on.

Staff friendly and accommodating. Service prompt; drinks, food and clearing tables. Pub, spacious, clean and tidy including toilets.

Busy, lively pub. Good atmosphere.

This is a nice big, typical Weatherspoon's pub. Cheap and cheerful and unfortunately full of rowdy students full of very cheap alcohol. Service was good considering that people were moving tables and blocking isles, one of the young waitresses spilled a full tray of drinks (that were not even ours) over one of our group, (5 minutes after his wife spilt half a glass of red wine) over him, at least his wive was very apologetic, nothing from management.

When I exited toilet cubicle, there was 4 door supervisors waiting outside, and said they wanted to do a drug search on me. They checked everything on me, found nothing. However they confiscated an autism fidget toy on my keyring as they classed it as an offensive weapon. This pub is not autism/anxiety friendly. I Will NOT be going back there, and highly urge any other autistic people not to use this pub. Absolutely despicable the discrimination.

Nice atmosphere and people. Good cocktails and typical Weatherspoon pub food at good prices.

Brilliant place good food nice staff and at the right price

Random bartender falsely accused us of an offense we would never commit, perhaps because we don't support Trump. It's fine. We'll avoid Wetherspoons in the future.

The service by Molly, was excellent sorting out the gluten free options and explaining the allergen menu. As it was a very busy Saturday afternoon, the service was extra special.

We stayed in Durham a few days and visited the pub a few times. The beer was fine as it usually is in Wetherspoon's. However the food is terrible, mostly undercooked at breakfast and the same at night cold and undercooked. I think they rush too much to deliver the food that it is never cooked properly. The chips in particular were cold and stale.

Probably one of the better Wetherspoons, cosy. But last night I ordered a pizza and a beer and only the beer arrived. After 40 minutes I went to the bar to ask for my pizza, eventually I got it, it was not bad. But, just a thought, maybe if you make a mistake like that, you should give some drink or something to apologise, maybe half a pint at least.

Everything about this place was spot on. Very spacious and comfortable had a chilled out chat with friends and some food that was nice and hot. Highly recommended if you are visiting Durham.

Not really fair to comment as it was Saturday in wether spoons and was extremely busy and noisy.

Fantastic atmosphere and no-one can complain about thr prices. This place is a great stop off or a good starting point for a night out in Durham. Staff are super friendly and there's plenty of space to grab a seat. The food is nice, basic food with a great price so you never feel out of pocket. Would highly recommend.

Can't beat Whetherspoons for breakfast!

Helpful staff, good atmosphere, unfortunately quite a few things on menu unavailable when we wanted to eat early evening though what we had was ok

I went for a few drinks on Saturday around 10 pm. The atmosphere was buzzing very busy, and music was great. The service was great. The bar was fairly busy but got served within 5 minutes. I will definitely go back to try food on my next visit. 😋

My wife was verbally abused after she confronted a misogynistic person who was leeching after young women. This can not be tolerated in this day and age, however the bouncer was keen to act on this situation....

It's a spoons, they are all the same. Nice talkative staff though.

Excellent food, good atmosphere

Really busy Saturday, new staff training, but ok service.

Nice setting. Doors were open as it was a lovely summers day

Like most other Wetherspoons you get reasonably priced beer and food quickly and easily through their app. This one was no different and had loads of seats.

A lovely restaurant with great outside views. We chose 3 small bites plates of halloumi fries, cheesy chips and pizza to share (Nachos weren't available that day), and we indulged in a bottle of wine which was reasonably priced at under £11. A great place with great service.

It was very busy and loud, didn't stay for food or a drink.

We needed to eat before meeting up for drinks with friends. We had ham, egg and chips. The presentation was good, the food was nice although I didn't expect,'plastic' ham!!!

features a variety of classic dining options, including well-known and classic British establishments such as Weatherspoon's and Nando's, among others. This makes it an ideal destination for enjoying a diverse selection of popular and familiar cuisine.

Poor experience,went with family from the midlands who I persuaded to go to Bishop mill. Food not available about 2/3 of menu.What was available came cold and poor quality.Ordered drinks ,again some not available.Ok will try Guinness to be told half pulled it's run out.Worst experience I have had at a spoons .

Only got meals for the kids but the food was awful. Miniscule portions and all cold. Waiter also spilled my daughter's drink over the table and didn't even apologise.

When Wetherspoons mess up (and mess up they do), a little apology would go a long way to appeasing customers, but it seems they can't bring themselves to say sorry for messing up. This applies even to senior management in the establishment. I thought we British were pretty good at saying sorry, but this doesn't apply in Wetherspoons, all you get is a grunt of some kind, and if you're super lucky, something positive happens, but more often than not, you just have to put up and shut up, and get on with it. I wonder if things will improve as Tim hands over the reigns to junior 😏, I very much doubt it, I anticipate the slope becoming more slippy.

Great pub friendly atmosphere wide range of beers waiters table service helpful staff worth a visit

Great atmosphere, well worth a visit.

Great place for a pint and a meal there is table service and free coffee refill

Quiet. Excellent selection of reasonably priced quality gins. No food because of building work. Very disappointing 😞

Excellent service bar staff very good and friendly

It was Monday so not many in service good and staff polite.

Durham is a good place to visit with lots of nice bars & restaurants and a good buzz

Lovely place to chill out in the centre of Durham

Nice place. Well priced good quality food. Excellent location and the perfect watering hole on a sunny day.

Ham egg and chips was a bit disappointing.

Food was decent but service was mediocre and some staff were rude. I believe the girls name was Amber, she was blonde, who had an attitude when I asked where the condiments were and asked for a new set of cutlery after mine had fallen on the floor. Wouldn’t come back.

Served quickly... Coors expensive v Newcastle ... Sat outside ... Good visit

Was here yesterday for my birthday and the service from the staff and bar manager was absolutely disgusting ….. they were rude disrespectful and very childish. Really spoilt a great atmosphere I would not recommend the service but is a beautiful location and nice bar.

Delicious food, good prices, excellent service.

Nice area with bars including Champagne bar, Slug and Lettuce, and Ask Italian and a good Irish bar

Was asked to leave after my partner had raised a formal complaint about a member of staff. The member of staff is the daughter of a wetherspoons shareholder so naturally her side was taken. This is dispicable if a member of staff behaves in a manner not befetting a company they should be dismissed not the patron. This pub is a disgrace turning away business with a half arsed explanation given. Get a grip of yourselves. UPDATE now been permanently barred due to this review... oh well what a shame lol.

The last three visits have been disappointing, and I've not rushed to leave a review in the hope that the let downs were just a blip. However, three consecutive negative experiences warrants a review in the interests of other diners. Briefly: Food orders forgotten about, and when we chased them up the food swiftly arrived, stone cold - clearly having been sat on a bench for half an hour. Dirty cutlery with food stuck between the fork tines! Absolutely unforgivable. Tables left piled with dirty plates and cups, while diners search around for a clean spot at which to sit. At 11am on a weekday, rowdy, foul-mouthed drinkers in the dining area making families, older couples and young students extremely uncomfortable. The staff clearing tables looked nervous and made no attempt to ask the party to tone down their language. Finally, a small thing but one which spoils a visit. The hot drinks machines are often poorly stocked now, with one regularly out of order entirely. It's irritating to tell the bartender you're going to have a hot chocolate/latte/decaff only to find the machine has no chocolate/milk/decaff. At least update the barstaff when things become unavailable... We've loved this place in the past and have visited frequently over the years. Now however, we hesitate, as it's no longer a guarantee of a pleasant and hassle free occasion.

Visited here a few nights ago, where we ordered burgers. I ordered the buttermilk chicken burger, which had no taste whatsoever. Another relative ordered a burger with chips, where you could quite easily say there were about eight chips on their plate. As for the lettuce, it was two tiny scraps, so much so, that this relative asked, who looked like the manager, for some more lettuce, as there was hardly anything there. The staff member said that that was the normal portion size, but a rabbit could eat more ! This staff member came back a minute later with some more lettuce, and simply said "There". Very disappointing, we will definitely not be returning.

Fantastic location we visited this establishment twice while we were in Durham on a day trip once for coffee and second time for a meal and a few beers. Loved it.

Great pub in the heart of the city. We decided to give it a go despite the suspicious bunch of bad recent reviews all lumped together on here. Beer was fine, service was good and the meals did the job. There were six in our group, attending for a business meeting the next day, and we were pleased with our visit.

First time in Durham Very good pub toilets were kept spotless

Excellent pub...but they need to sort the queuing set up out...3 queues and the rest of the bar empty. It's a pub...you've gotta stand at the bar to be noticed and served.

Just another wetherspoons with cheep drinks and food but great location!

Ordered pizza and American breakfast didn't wait long, wasn't busy, plenty of staff

Lovely place and nice outside seating area 😁

A great place for a typical Spoons breakfast. It is busy /lively though on evenings with students and those seeking the cheap drinks that Wetherspoons are noted for, otherwise great for their renowned breakfasts.Also like a lot of Wetherspoons spoiled by people just taking up tables to drink coffee & endless refills and who should be seated in a different area away from diners.

Possibly the nicest spoons we've ever been in. It's almost as though the "great unwashed" haven't discovered it yet?

Very pleasant atmosphere in this pub, staff were helpful food was very good value, I had a traditional breakfast. The only problem was the food wasn't very hot.

Staff are rude, very poor service

Better than your average wetherspoons

We called in to Bishops Mill for a quick drink following a walk. My friend used the facilities and when she returned I had only just been served. There was someone else being served and another bartender who was stocking the fridges which seemed to be more of a priority that serving me. The atmosphere was pleasant with a lot of quiet conversation taking place.

A lovely Wetherspoons with beautiful pictures of the sights of Durham across one wall 😁

Ordered a drink[on app] was waiting over 20 minutes and would have continued to wait..had I not gone up to the bar.. Also potatoe chips were cold....what's the point in having an app..if you have to go to the bar?

The server kept slamming the food down on the table and one of our drinks ordered through the app just didn't arrive.

Fabulous breakfast. Photos not needed as it was an amazing Full English cooked breakfast!

First time I have been in here for a while and it will not be the last great atmosphere

I called there for breakfast and went back for lunch. One member of staff seemed abrupt but she probably didn't realise I was blind. But other than that the staff are very helpful.

Nice modern spoons but too noisey near door and smoking blowing in. Also special on non vegan limes at present.

Great service for a really busy time of day, good food and value for money.

Quality Spoons experience. Food and drinks as you expect. Good value and a great atmosphere.

Good, classic Wethers. Staff quick with food and drinks orders from the app.

Assaulted for nothing wouldn't not recommend coming here for a night out

Food was awful undercooked pizza and garlic bread barely warm, took a while for it to arrive as well. Drinks are ok reasonable priced for a city centre spoons, but won't be going back anytime soon

A handy Wetherspoon venue located just across the street from the passport office which was convenient for coffee as we waited for our appointment slot. The venue seems popular and serves standard ‘Spoons fare.

It's a Wetherspoons. The service was quick, the food was hot and the drinks were really cheap. There's a lift for those with limited mobility. Lots of steps otherwise.

Good value for money. Why is breakfast not served after 12pm?. Would be nice if they served vegetarian bacon butties.

Excellent value, sometimes a bit of a wait to get served or find a seat at busy times, but this is due to it being a popular place

It was a relaxed atmosphere for breakfast. The food is always value for money. I wish o could give 4.5 because on this one occasion the food was a little cold and took a little longer than usual.

Great atmosphere. Good service.