Based on 383 opinions finded in 2 websites
Based on 383 opinions finded in 2 websites
Nº 361 in 538 in St. Helens
Nº 54 of 81 Other cuisines in St. Helens
Opinions
Good service and atmosphere. Lots of tables. Great place to watch the footy :D
Ryan McKenna . 2024-08-20
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Super all round pub,brilliant Landlord and very friendly staff and customers,will be returning
stu baxter . 2024-07-17
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The service is always great, it's a shame they don't do food as it's never full.
Claire Frodsham . 2024-06-21
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No atmosphere hardly anyone in the pub very expensive glass of wine but does have good beer garden at rear
Garvey Sue . 2024-02-14
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I lived in Silkstone St when I was growing up was my favourite pub to have a drink with my friends,,this pub was majestic from outside and in,,I was meeting my 2 cousins for a drink and a catch up,as I live now in croxteth park liverpool,they live in st helens,,I have at times called in for a drink many years ago,and it always looked nice,,,sadly on Sunday night when I was meeting my 2 cousins,I was very disappointed when I entered the bird in'th hand, very dull inside,needed a good overall in painting and decorating it,,it used to be like a very nice family pub,a long way from what it is now, the outside as always was impeccable,the barmaid a lovely blonde haired girl was so friendly,the service from was superb,she looked after us very well and took our photo,,,thank you my love,,kevin kerr
kevin kerr . 2024-01-16
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Good, big pub. Dog friendly and staff were very nice.
dan daman! . 2023-12-08
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Enjoyed a pint while watching the match spoiled a bit with kids running allover the place .
Stephen Walsh . 2023-10-22
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Nice pub, friendly staff but very quiet, used to be the best pub in ST Helens for food & entertainment, friday, Saturday & sunday was always a full house, still a nice pub but a pale shadow of what it was
Darren Jones . 2023-10-08
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Lovely pint n stunning bar maids x
Paul MCcormick . 2023-08-28
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No food anymore just drinks. Just saw a family get turned away due to no food anymore. So don't go here if you want food! Sorry to say its by far the worst pub in St Helens!
Simon Rigby . 2023-07-25
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Had a night out here recently watching a band. The band was great, the pub not so much. No atmosphere in the place and pretty empty considering a band was on. There was a guy clearly very drunk and kept falling asleep, yet they carried on serving him at least another 4 pints then decided to try and throw him out for being drunk and falling asleep( he wasn't causing trouble ) and he didn't want to go, I don't get why they were serving him in the first place in the state he was in. It's a shame it used to be a cracking pub. its gone down hill massively.
Tabitha Shaw . 2023-07-18
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Quite dead for a Saturday afternoon not much going on
Alan Crops . 2023-05-05
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Called in for a light meal at 1'ish with a friend Really nice & friendly staff 👌 Highly recommended
Mark Gallagher . 2023-04-28
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Went for mother's day a group I thought a green king check the menu it basic not much choose I ordered pie it look it had been warmed in the microwave it was freshly cooked some the carvery they said the meat was tough etc some macaroni cheese it only small for the price wasn't worth some went too bar ask for burger said don't do burgers then 5 minates later they brought a customer a double burger out the was like a goust town no one really it was mother's day mother's didn't a free drink or a free meal like other greening chains the chef couldnt under stand english like it all microwave food I been a chef my self standards of the food was rubbish we must spend a lest 200 hundred pounds altogether nothing too show for I think they need too get a decent chef in change the menu more variety etc and FRESH COOKED food go too the grapes across the road get some tips how too run a resturant and a proper carvery plus none of staff had uniform on etc the looks run down and tired needs money put in too get customers throw the door until they do some improvment iwill not be back
Sean H . 2023-03-20
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Ok ish pub beer needs some loving - I live in the land of Johnny Vegas. Visited here to watch the Rugby not been here before but beer is average
Joseph N . 2023-02-27
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Proper pub sunday roast👍 really tasty, lots of meat, veg and huge yorkshire pudding. Seems like a lovely local pub, everyone really friendly. And 2 x sunday roasts for £20 when we went... bargain.
louise taberner Rowlands . 2023-02-26
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Exactly the same as it was 10 years ago, friendly staff and good pint at a good price point.
Jason Wills . 2023-02-12
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Visited here with friends one weekend, there was a live band playing, the atmosphere was great everyone had a nice time, staff was very friendly and the environment was clean, would visit again
rabbit19 . 2023-01-02
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Friendly staff and nice atmosphere
Elaine Ford Hardie . 2022-12-30
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Gobsmacked been drinking here every Wednesday for over 35 years. Seen many landlords and landladies come and go. Generally a group of between 6/10 people. Last orders are around 10.15pm, We went in on 09/11 and last orders was called at 09:45pm signe in pub say 10.15pm Thurs to Sun, when questioned staff member said the sign was wrong. Heard earlier to say I’ve been in since 9 and had enough. We were out for 10.15pm. Decided we wouldn’t visit again. Tonight we relented as it’s central. Only 8 of us in the pub, not a soul else in after 9.30pm, no last orders called went to bar at 10.16pm only to be told till had been taken off. Girl behind bar very apologetic but said couldn’t do anything else as under orders and tills off. 35 years will not return with my group until new ownership. Feel emotional but principled. These present owners just do not care.
Saintnumberone . 2022-11-23
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Very nice place for a chill out.
Chris Stringfellow . 2022-10-21
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Went for a night out, had a great time. Lovely pub.
Kielly Anderson . 2022-10-08
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Sat watching the match, amazing service from the team an good price on drinks however what we cannot stand is swatting away fruit flies from In front of our faces every 10 seconds, these breed in water please address it.
Aaron Mccabe . 2022-09-07
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Excellent place comfy beer good staff friendly worth going
Robert Cowley . 2022-09-05
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Nice and relaxed place. Delightful barmaid.
mike smith . 2022-09-02
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Wir waren letzte Woche dort und das Personal war sehr zuvorkommend und kinderfreundlich. Der Parkplatz ist sehr groß und für unerfahrene Fahrer mit Wohnanhänger eine gute Sache. :)
Nico Schneider . 2022-08-05
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Friendly staff and general atmosphere. Opted for lamb out of the 3 choices (turkey, beef or lamb). Roasties were crisp and fluffy, mash was buttery and not overly "riced" (makes the texture like out of a packet), carrot and swede had butter and a touch of white pepper. Cabbage was seasoned well. Lamb was well done (may put some off who prefer it pink), it had a mustard crust originally from the flavour. Yorkshire was crisp and not soggy. Cons: Main downside was the stuffing, small amount and dry. Lack of variation (ie a menu), perhaps due to it being Sunday. No desserts or starters (again, perhaps due to it being a Sunday). No drinks pricing around it seemed, not even sure if they do cocktails Sadly the above con's puts them quite far behind the competition, say the Grapes Hotel etc. Overall however recommended for what they do actually do. If i make it midweek at some point I will update this review.
Dominic Lilly . 2022-07-17
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The staff are superb and absolutely go out if there way to ensure you enjoy your visit. , food is liveky, Guinness is tge best around
Ange Ellinson . 2022-07-01
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Visited for the first time around a month ago. I’ve lived in the area now for around 5 years and never visited until then and let me tell you I was impressed, that impressed it’s become a regular weekly thing to visit for food and drinks. Food is absolutely delicious, the atmosphere is inviting and the staff are on a whole new level. Charlotte and Andy are welcoming and the bar staff always provide 5* service with a smile. Quiz night on a Wednesday is entertaining and a good laugh and the love entertainment on a Saturday is lively and enjoyable. It’s a great pub to visit for food and drink and even better it’s dog friendly. Thank you to Charlotte, Andy and the fantastic staff.
Leoni B . 2022-06-05
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Visited today for food! It was absolutely lovely! I had the steak melt wrap and my partner had sausage and mash and it was cooked to perfection! The staff are so welcoming and there is such a lovely atmosphere in the pub! Everyone sitting chatting to each other and to top it off! Service with a smile Will definitely be visiting again
GaymerGirl . 2022-06-03
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Fantastic pub.great Sunday roast
Tracy Doward . 2022-04-07
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Good place to meet for after work drinks with colleagues and the gents toilets have been done up and look nice.
Rod Wort . 2022-04-02
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Delicious Sunday roast dinner today with my husband and kids ,clean plates all round . Lovely Friendly staff 🙂 even got a lovely flower off the staff for mothers day 🌺we will definitely be back soon
Tracy Doward . 2022-03-27
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Lovely food here..staff friendly and knowledgeable
Stephen Owens . 2022-03-03
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Nice staff lovely homemade chips
Carole Moss . 2022-02-25
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Bar staff, please put your phones away & pay attention to your customers. They are paying your wages.
stephen darwin . 2022-02-20
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my wife booked this place for after her dads funeral...although ide been a few times over the years..we found out to have a great experiance as we where there for the day..the staff could not of done any more ,always asking if we had enough food ect..bar staff where great too...asking was everyone ok...cant thank them enough..well done to you all for running a great buisness..dave.c.
E5777QIdavec . 2022-02-13
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Not been in for a very long time. What a very pleasant person Andy is. So polite. We had a few IPA's spot on. We decided on a meal and nicely presented. Andy & Charlotte came over and had a chat. We wish them every success. I understand the Sunday dinners are in big demand. No doubt we will return soon.
Robert Owen . 2022-02-03
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Excellent food excellent service. Highly recommend this friendly pub.
Ken Tubey . 2022-01-13
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We booked here for a buffet after a funeral,food was excellent, well mire than enough for the guest,the cook kept asking if we needed anymore,var staff where mire than helpful, and very reasonable priced drinks.
dave cunningham . 2021-12-31
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Went to Bird Ith Hand last night for some food. First time since Covid. New owners Charlotte and her husband, we got a lovely friendly welcome. For those who are a regular to here (prior to Covid) you wait a bit longer than you previously would have for your food but it was worth the wait. Would definitely go back.
NicFisher . 2021-11-27
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Good prices and friendly staff.....we didn't eat so couldn't comment on that. Nice big proper pub 😊
Mark Fisher . 2021-10-12
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Shame this used to be a lively place with a good atmosphere. One drink was enough sadly.
Maureen McCann . 2021-09-18
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A fair pub which is very clean, surprisingly few customers which was not surprising considering the prices are about £2.50 higher than the pubs in the town.
Alan Rose . 2021-08-29
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Popped in for one drink. Nice place and the barmaid was very friendly.
Gillian Garnett . 2021-08-26
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Nice bar what more can I say does exactly what it says on the tin
George Wilson . 2021-08-10
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Called in with my brothers and cousins after a walk around Taylor Park. Not many there as it was early afternoon, but it had a lovely atmosphere with friendly, smiling staff and we will definitely go there again.
David Brown . 2021-08-05
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Went to the bird in hand anniversary
Karen Cain . 2021-07-25
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Nice pub staff very helpful a good alrounder
Mark Heaton . 2021-07-18
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Excellent service. Had a great night
Colin Ashton-Hunt . 2021-07-17
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Nice relaxing bar and good to watch the Rugby
Shaun Kelly . 2021-06-18
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Excellent service,very friendly, good prices, good atmosphere, definitely be calling again
Stuart james h baxter . 2021-06-05
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Really lovely staff and good pub.
Amanda Forni . 2021-05-08
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Belter of a pub ,lovely meals nice pint great for kids great prices thanks
Paul Andrew MCcormick . 2021-01-20
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Nice atmosphere, friendly staff and nice food.
paul murphy . 2020-10-05
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Nice pub feel safe in there covid safe great staff friendly and clean
WILLIAM DAWSON . 2020-09-28
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Spuds were abit hard and vegetables and need more gravely and me mate pie was burnt around the top the filling was nice but nice food 👍
Kevin Challenor . 2020-09-21
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Been here a few times now and food is great and plentiful.tried the burgers the chicken mix the fish and have always been more than happy with it.were booking again for next week!
X8365ABchrisg . 2020-09-19
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It is so easy to complain about things hence why I have added this positive review The food was excellent .. thank you Chef! Brilliant value for money hence why I have now visited a few times, the chicken New Yorker is very good.
mk11121 . 2020-08-28
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Went the other day for food and it was great and good value for money to! Would 100% go for food here again in the future.
bw2206 . 2020-08-19
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I wasn't there my friend had my phone.,
margy ashton . 2020-08-19
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Lovely food friendly helpful staff enjoyed meal great value
louise flynn . 2020-08-19
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Food took an hour... it was ok... It must be hard to run a pub doing covid19 times... the atmosphere just isnt there.
frank roby . 2020-08-19
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Not visited here in a quite a while but couldn’t get in anywhere for tea. Things happen for a reason . Relaxing lovely staff a bit of a wait for food but worth it really nice and great value even without the discount will be very happy and comfortable to return thank you c u soon
traceysR3955ZC . 2020-08-05
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Just got home from having the 2 for £12 Sunday dinner...well worth the money it was lovely i will be recommending it 2 my family and friends 😍
Andrea Smith . 2020-02-16
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What a sad place this has become since it was taken over last year, miserable staff and no atmosphere on a Friday / Saturday night and the food is absolutely woeful. The chef must feel so proud to serve that rubbish. I used to go every weekend now I’d rather spend my hard earned money in the Cricketers down the road, great crowd and one hell of a selection of cask beers !
Sheppardave . 2020-02-04
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Visited in March and left really disappointed. Decided to give it another go and glad we did. Lovely service, food was great and the place was pleasantly decorated and nice to be in. One minor gripe is that they had run out of veggie burgers but menu sufficient to make a reasonable substitute. Great to see the place back on its feet :)
Stephen W . 2020-01-22
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Called in Sunday with 6 family members for Sunday dinner, there were more staff stood around the bar than actually drinking in the pub. Went to order only to be told that the chef hadn't turned in today, and was on a bender here last night. Some had brought McDonald's in and left empty boxes on the bar. Before we left other people walked in and out when they were told no meals were on today. Plant pots outside were full of empty beer bottles and cig stumps 1 🌟 is only for the for the pint we quickly finished. Not the way to turn the Bird ith Hand into a busy pub again.
Alan Owen . 2019-12-16
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Food is lovely friendly atmosphere staff very welcoming had a really good time
Catherine Cunningham . 2019-12-15
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Meeting place to see some of my 0ld work colleagues
mistywish . 2019-11-17
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The meal was cheap, but certainly not cheerful. Food cold, vile and we were lucky to get it as the staff had no idea which table was which. Worst pub in St Helens, and I’ve been in all of them. Shame you can’t do no stars.
561brettl . 2019-10-06
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Went for a family meal it was awesome very polite staff couldn’t fault it will going back 👍
Gordon Fairbrother . 2019-09-24
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Went in for tea with my wife and granddaughter 4.30ish Friday evening. This was our first visit since the latest referb and change to Greene King, it's the best it's ever been. Other reviews mention the crowds absent from the bar I'm thinking that could be because the Saints ground has now been replaced by a housing estate and the Saints crowd are now in Tesco!! Pub was spotless, no sticky tables or rubbish on floor, staff were friendly and attentive. I had the liver and onions my wife and granddaughter had hunters chicken, Granddaughter is a bit picky but cleared her plate so that would be 10 out of 10 for the food. Highly recommended
johnwY3795GE . 2019-09-14
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Visited the Bird I’th Hand for the first time today for lunch, and found it to be an excellent choice. The pub is apparently under new management, and have to say they seem to be getting it right. We found the staff to be very friendly and efficient.The menu, whether lunch time, or for dinner etc. certainly has a good selection of typical pub grub, we chose the lunchtime menu, which is supposed to be for the lighter bite, and must say the food was excellent, and plenty of it. We had the 2 course for £8.99, and left well fed, and extremely pleased.I would certainly recommend this place to anyone, the food is excellent and great value for money.
Bill S . 2019-09-04
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Excellent food in a relaxed atmosphere
Julie Prescott . 2019-09-03
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Came for a pint and was debating food. Bar was unattended why the people who were meant to be behind it were eating with their family. Then seen the chefs come out of the kitchen with a pint and go for a cig
Wishnottobenamed . 2019-09-01
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Called in tonight not expect ing anything great to be honest particularly after the fiascos over the last eight months. Pleasantly surprised to find new managers over the last week. Full optics, no glasses on the pumps, flavoured gins and vodkas galore and a very tasty steak and chips from a much improved menu. Great staff and sky t.v. on the way. Things could just be looking up.
Stephen Bridge . 2019-08-23
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Thoroughly enjoyed my visit here. We ordered a lamb Sunday dinner and the food and price were amazing. Fast service too. The only downside is they are new owners so some of the drinks are currently not available but that'll be fixed over time. Highly recommended, all the staff including chefs were friendly too.
AndyJay15 . 2019-08-19
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No good without Sky etc but the beer was good
ian carlisle . 2019-08-15
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This pub is one of a number in the area in old Georgian buildings. It was okay in there...only one couple eating on a Sunday which is a bit worrying and there were quite a few flies buzzing around the dining area. I've given it three stars though because the bar staff were lovely but the pub felt a bit drab and the East Coast IPA was a bit funny tasting compared to others I've had. Would I return here? Not in a hurry I wouldn't no.
ropentastones . 2019-07-21
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Food not good waited over a hour for food then finally got food but found a piece of brocken plate inside food and it was not cooked properly so I will not be going back to the bird in hand
David Crawford . 2019-07-08
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Clean tidy and inexpensive but maybe that's xcos the place is empty
Paul Ward . 2019-07-07
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We held my fathers funeral tea here, and where very pleased with the buffet provided. The staff where very efficient and friendly.We would not hesitate to recommend them to family and friends.
Veronica494 . 2019-07-02
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Lovly roast dinner. Lovly friendly staff definitely go again xx
Karen Storey . 2019-06-30
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For the last 10 years me and my friends have used this pub, we're not what you would call regulars but we go in there every now and again for food and a catch up. Today when I went in (Sunday 30/06/19) the music was broken up and kept skipping songs, wasn't a very nice noise to hear that alone made me want to walk out and go to another pub, every pint we ordered was flat and despite asking for a better top not a single bartender (out of the three on shift) actually poured us a decent pint, £3.30 as well for a Carling, ridiculous, seeing as though the average price in the town center is £3? Ordered food, very limited choice on the menu but I got a cheeseburger, undercooked, pink all over it looked like the cow was taking it's last breath on the bun and the chips tasted like plastic, says they're seasoned but after having seasoned chips from places like nandos, just wings, Bella pizza (all in the wa10 area) the birds seasoned chips just tasted bland. As much as I feel like the staff were trying to be friendly they just came across as snotty and I didn't feel welcome in there. I don't know whether it's because the restarunts in St Helens have got a lot better in the last couple of years or weather the bird really has gone to the dogs but either way, I won't be going back there again after tonight. There's just far better places to spend your money, to give a few examples: the cricketers, the turks and the tavern are all brilliant places to go for a drink and a lot cheaper, the Turks does some of the best food around and with eatery places such as just wings, Bella pizza and Denton's deli why would I want to come back to the bird'th hand?? Weatherspoons is your bog standard company run pub and it serves better quality food and at better prices, so again, why come back to the bird?? Waste of time, waste of money, waste of a Sunday afternoon.. cannot express my disappointment with tonight's service but I hope this review paints some ideas for you, I'd have rather just got a takeaway and some beers from the shop, stayed in and saved some money.. cheers 👍
Adam Pendlebury . 2019-06-30
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Quiet when we visited to watch Jack Bennet sing, but still had a great night
Alex Barrett . 2019-06-29
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Good food, nice staff! Would recommend.
Carol M . 2019-06-26
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Great value and quality for the price x
Marg Norton . 2019-06-25
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no atmosphere . music to low .overpriced beer
Mal Mcevoy . 2019-06-23
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It is a big old place, this. The staff are just lovely but it seemed to be lacking an atmosphere and intimacy that makes a good boozer. The beers on offer lacked any imagination and variety.
Peter Ryecroft . 2019-06-04
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Have just had tea here, ordered all day breakfast and breaded garlic mushrooms with a pint of Bierra Moreti costing £14 odd, was not offered a receipt... Never received my garlic breaded mushrooms or a casual everything ok? In fact the bar lass stayed well away (bet they didn't have any breaded mushrooms). To be fair it's probably my own fault for trusting Someone to cook my tea and not rip me off. Won't be going again.
Steve Lee . 2019-05-30
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Not bad but loud 🔊 music at times
dd Parry . 2019-05-24
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Really do not understand some off the negative reviews, we've just had the best food. Sharing platter was amazing, filled me a bit too much but I'm not complaining. We both had burgers but went big with the fully stacked burger and it's honestly the first time in a long time that I struggled to finish it (but i did). Excellent food complements to the chef ( think his name is Andy) and bar very pleasant & friendly staff.
Twissy365 . 2019-05-24
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Friendly staff that made you feel welcome. Very clean toilets too. Well worth a visit
Yvonne Smithers . 2019-05-24
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We went in for a few drinks with my 16 month old daughter, it was lovely and clean. Toilets are pristine and lovely. Baby changing available. High chairs are nice and new. Glasses were lovely & clean, a good selection of lagers. Food was being served but we'd already eaten so didn't order. Will be visiting again.
clare ashton . 2019-05-05
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Considering I'd heard it had been done up, there not much changed.
Darren Anders . 2019-04-28
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Took my girls for Sunday dinner here, great value for money and lovely friendly staff
Andy Welsh . 2019-04-04
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Always liked this pub. Went for lunch yesterday. It was pretty quiet but it was a Tuesday lunchtime so maybe expected although was at a pub a mile away the Tuesday before and it was fairly busy.The food was really good and plentiful but trying to buy a drink wasn’t the best. No Coke or Pepsi and what they did have (diet) was poured from a large plastic bottle. They had no hot drinks, the optics were on dregs and the soda was flat. The lad serving seemed embarrassed but was really pleasant. I’ve rated this as I have because food, service and price were good but really a pub should be able to sell you a drink of your first or second choice. My mum nipped outside for a smoke and got talking to a regular who told her this was the fault of the brewery and not the management who were fighting to get the pub up and running as it should. Obviously we don’t know the full story but it’s a real shame that these basics are going to let the pub down/run it down. We will definitely go again but I hope they can sort out their stock and get the Bird back to what it was.
Stephen W . 2019-03-06
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Nice big pub with plenty of space very quiet though.
Angela Brocklehurst . 2019-03-05
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Very good my friend and I had a very pleasant meal consisting of two steak pies with chips and peas. For £10 The food quality and quantity was really very good indeed, unbeatable value for money. The bar staff were very friendly and helpful. I do well recommended this pub.
Ken Roberts . 2019-03-04
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1337 Opinions
We stayed end of October, I had broken my knee earlier in the day and after a long stint in Liverpool a&e we decided to stop over rather than make the journey home - the staff were amazing arranging a room swap so I was close to the lift so i didnt have to walk so far and brining our bags up and down from the room - they really were brilliant, room was as expected clean and comfortable, location was easy to find just off the M6 but the staff were the stand out factor for us would recommend to anyone for this aspect alone 5* service - thank you to all onshift you were brilliant 👏
636 Opinions
I visited on Monday. The girls on shift at the time were great. Friendly and very helpful. I felt sorry for the girl who served my chocolate and salted caramel cake, who seemed mortified about making a mistake of putting my cake in a bag and not a plate but I said it was not a problem. We all make mistakes 😊
512 Opinions
Didn't have food met some locals in there it weekend and people were dressed up for halloween and it was the place was buzzing and bit of karaoke going on nice lively pub great staff
1055 Opinions
Ordered from here today. Didn’t ask for it to be toasted.. it was, didn’t ask for cheese.. they put cheese on, it was squashed In the bottom of the bag with my drink on top of it. Basically inedible cause I can’t have cheese due to allergies, and can’t even get a refund. It’s not difficult to make a follow instructions and make a sandwich ,how incompetent can they be!
19 Opinions
the quality of food is really quite poor for the price of it. got a sausage and egg muffin which was rock hard and lacked flavour. will be sticking to greggs from now on