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4.0

Based on 64 opinions finded in 1 websites

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Nº 277 in 641 in Waltham Forest

Nº 10 of 27 Fast food in Waltham Forest

Score
OpinionsNoteTripAdvisor644.0

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ordered on uber eats waited 45 minutes to get my food then having the driver only giving me a drink saying thats what he got when i ordered the full meal. didnt get my dinner i onced loved bims now i hate it.

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Umar M . 2024-08-10

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Twice the price of McDonalds but twice as terrible. Tasteless burger patties, tasteless fries, not worth the cost. Do not waste your money.

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Scott . 2024-04-02

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I don’t like this place there was hair in my chips and was absolutely disgusting. Also the menu is very mixed and jumbled up a its very hard to customise your items. Not to mention, the ketchup packets r very small i needed 6 for a normal meal. i don’t recommend. Go to other stores

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Harry . 2023-08-02

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Bigger portions needed but the hot chocolate and double beef mcmuffin was good and they have non pork stuff on their breakfasts menu too.

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jabz b . 2022-12-01

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The food was cold , im throwing up nd not well. standards of food is low i would advise against visiting this place very poor and will not be returning here again this gave me food poisoning as i was eating did something to my throat and stomach Never again

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Saf . 2022-08-08

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Worst costumer service ever, rude , no education. I never going to back there. Change staff because you going to lose costumers

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sara s . 2022-02-17

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The staff are great very friendly and efficient. The food is fresh and nice. I visit the store at 0least 3 times a week as my son loves the food and I pads of course. I was amazed with ABDIRAHMAN he took great pride in keeping the restaurant clean and in order. KAFALEYA also very welcoming she even gave my son her ice cream as she was on break and she told us about the company and the other stores she even remembers me when we return again Excellent customer service. Well done to the whole team...

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Kham1982 . 2021-11-23

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The standards have dropped since it first opened, food used to always be fresh and hot but now on a few occasions has come cold. There are many diff plces with same style food now!

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Mohammed R . 2021-09-16

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Ordered food and 2 drinks from the meals missing, 2 additional ordered drinks missing and kinder eggs for the kids meal also missing. Attempted to call the site in Walthamstow and the phone just rang out. Contacted on Instagram and got told to contact Uber or the driver after that I received no response, assistance or help. Customer service is below par, you basically have to accept that your going to get no help and ask uber for a refund. Uber didn't even refund the correct amount so I only got a part refund for the 2 additional drinks. Food is nice better than McDonald's and the drinks are lovely but with the customer service you receive when there's an issue, I won't be ordering from there again!!!! I will take my money elsewhere instead. It's a shame! Kids are upset and I'm annoyed I have to eat my food with no drink. Thank you for this poor experience.

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Kinggg_kaba . 2021-08-24

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Gone downhill since it opened . Still nice food but standards have dropped . Come on guys pick It up and bring it back to how it was .

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477hanifl . 2021-03-29

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The taste and service in both ways we are satisfied. I suggest bims to everyone who are food lover to visit to experience the best food in london

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muqeets2021 . 2021-03-18

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Had a really nice quick bite here. Really good cheeseburger. And very good chicken wrap. Loved the Algerian sauce

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383tareqr . 2021-03-09

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Really tasteless patties and on top it was cold inside a warm bun! Ordered three different burgers and it was all tye same , flavourless

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nazmac2021 . 2021-03-03

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Amazing selection of burgers wraps and sauces. Sparking drinks and top notch customer service . A must visit food place.

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929udayc . 2021-02-24

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Good food. Quick customer service. Lovely atmosphere. Civil secure. Hygienic place. Attentive to customer needs

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mohammedwaseemu2021 . 2021-02-24

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Had a lovely experience at bims. A busy place yet my order was served in minutes. Food was absolutely amazing, the hype around the store is true. Lovely staff always happy to help.

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abdulmE2308HW . 2021-02-24

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Best burgers in east london. variety of sauces and good ambience. Humble attitude towards customer. Love the stawberry milkshake here

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mhamdanb . 2021-02-24

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Food was so delicious, customer service was very good, very helpful and to confirm my order they called as there was a little mistake that was made by myself.

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135ameeraa . 2021-02-10

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Best halal food I ever had in london. Taste remains always the same. Always served fresh food with an excellent customer service

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950shaikr . 2021-01-09

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i have visited bims illford on dec 31 the service is good and polite i will advice to visit bims atleast oce

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sudhakara2021 . 2021-01-09

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Amazing burgers, loved the chicken supreme and spicy sauce with fizzy strawberry drink. Fast and professional service.

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Rajchengala . 2021-01-09

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A must visit place to have the best halal food in London. Each item in the menu is delicious of its own kind. With the variety of wraps,burgers, sauces and fizzy drinks you will never fail to have an amazing meal at bims. To top...

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salmanaE5476CE . 2021-01-09

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Amazing customer service by Abdur Rahman. Must come! Delicious Food. Communicative staff and clean place

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KhanReviews . 2021-01-05

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Positives: looks like McDonalds, has their setup such as e-ordering booth, and order number style collection Negatives: 1) Non existent customer service: my order dissappeared from their screen, I went up to ask and they said it was still being prepared. However, I found out...

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MajorAliLDN . 2021-01-04

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Nice fast food place in London same like a McDonald’s halal nice customer service fresh food thanks.

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ramizh2021 . 2021-01-02

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If you want to eat for a reasonable price I truly recommend Bims, Very good customer service and great food,

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jakirz2020 . 2020-12-30

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It was my first visit and ordered a tower burger, i got very delicious burger from bims. Hope they add more menu in future..

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Sohail14341 . 2020-12-30

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Very nice quality product and services also thanks for the staff very friendly and respectful. For my part I took a spicy chicken spicy with lychee drinks nothing better than that..

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895najatb . 2020-12-30

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I went few days ago, I would like to share my experience with you. It’s really a good restaurant and very hygienic, they provide an excellent service and great food quality.

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401seifr . 2020-12-29

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I have been here few times, excellent Customer service, friendly, professional and courteous every single time. And top of that the best food in reasonable price. Bims never disappointed me. Highly recommanded, give a try if you're in the area.

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Mhzkhadija . 2020-12-29

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Delicious burgers🍔, the service was very nice and the staff were cool. I would suggest to take a tripple cheese with a blueberry 🫐.

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Beetaaa . 2020-12-29

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I went with my family to bims walthamstow and ilford branch, it was very greatful, we received an amazing service, the food is so tasty; when you eat once you will never stop.

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assiasay . 2020-12-28

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Food quality is so good and delicious, staff at bims are so polite in nature and always helpfull, must visit bims.

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neerajd211 . 2020-12-26

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The concept of burger here is amazing. Juicy, fresh and tasty. Friendly customer experience. I highly recommend it.

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245hussainsyed . 2020-12-25

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A great food very exceptional, truly tasty and one you eat one, the tast will miss you. thanks for the service was very polite and respectful, good suggestion.

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289rayans . 2020-12-17

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The people are really good and the people working in the backs are always involved in providing the best service I've been there a couple of times it's not only a good halal burger joint but it's a very good burger joint People should try...

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farooquiammar11 . 2020-12-07

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We went to grab some food today and they were slightly busy with walk ins and delivery, but the two guys at the front ateeq and rameez delivered amazing service and the speed of the food was impressive! Would definitely recommend. Pretty much mcdonalds with...

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rabeya94 . 2020-10-04

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Well there’s been a lot of hype about this place. The halal version of McDonalds 🙌 🍔 Found at the far end of Ilford Lane. Firstly Bim’s seems to be a very systemised setup. With contactless ordering stations, digital screens above the counter tracking your...

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halalfoodiesquad . 2020-09-05

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I usually don’t prefer eating burgers and wraps. But a friend of mine told me to try it . Believe me burger was so fresh and wrap were really very tasty and it was very easy to place order and food was served within 10...

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Kudsiya . 2020-08-19

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Excellent fast service in Bims, Ilford. The foods were delicious, so hot and fresh. Who needs to go to Dubai- Halal McDonald when you have Bims here! 😃

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Ozma A . 2020-08-13

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Great tower burger and fries, where they seem to have literally replicated the Maccy’s taste!! Everyone has to admit, Maccy’s fries are the best fast food fries around, and Bims have just done them to the tee! The burger was juicy and soooo more’ish too!...

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shazio25 . 2020-07-27

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Again, I had heard great reviews about Bims but never ate at Bims. Therefore, a couple of weeks ago I ordered via Uber Eats and on a friend's recommendation I ordered the double fumey burger. I also ordered chicken nuggets. Bim's has always been touted...

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hamimmi11 . 2020-07-16

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Bim’s triple cheese is one of the best burger I ever tried, juicy and tasty . They are fast and the staff are nice.

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801yanisz . 2020-07-02

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Delicious food 😋. Always love to eat there Burger's . Far better & different than other burger shops.

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mdsulaimanu . 2020-06-29

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hello guys, Today I went to Bims for the first time, I really appreciated the customer service and the food was very similar to Mcdonald. I recommend to everyone. this type of food is not common in London. go ahead guys.

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289rayans . 2020-06-28

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I went to this shop last month and I was really suprised by the quality of the food also they provide excellent customers service.

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sunnapus . 2020-06-27

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The burgers are just amazing. Now they got the wraps which are mouth watering. The staff provides great customer service

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mohammedadnani . 2020-06-26

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Went there after a nice day out with my friends (respecting social distancing rules) and was pleasantly surprised to be met with extremely friendly staff and delicious food that came at an inexpensive price. Would definitely recommend to anyone looking for some good takeout :)

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Bite_seeer . 2020-05-14

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They tried to copy McDonalds, but quality not anywhere near it. They need to improve the way they cook & the oil quality.

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HalalDiningAK7 . 2020-03-10

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Pretty similar to Macdonald's, reasonable pricing , Service was average, food was tasty though It's a no frills place but that's what their market is I guess I would definitely go again and maybe try other items on the menu and milkshakes

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461zubinm . 2020-03-08

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Been to the Walthamstow branch twice now and honestly have no complaints. The food is like mcdonalds but WAY better. Haven't been to mcdonalds since. Food is given more care here and the sauces they use are different and amazing. Food does take a little...

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373millyb . 2020-02-19

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This is a review for the Ilford Lane Bims branch. Great set up just like a normal McD. They had touchscreen ordering and paying screens. We ordered single cheeseburgers, chicken burger meal and nuggets. The order was taken quickly, staff were friendly and helpful. The...

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Anam H . 2020-02-17

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Only 1 till open. Too many people have n the kitchen. Get my order wrong. Not professional. Waltamstom him is better than this one more choice and more cheaper.

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Rinick . 2020-02-16

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They need more ordering machine. Too busy and it's annoying. Looks like theres a riot there. Other than that exactly like McDonald's and of coz its Halal so my Muslim brothers and sisters start ordering.

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JHJ89 . 2020-02-15

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went to bims ilford. it was busy and you could not see signs of where to order and where to collect. counted 15 guys in the kitchen with only 1 taking orders and not doing that very well. waited over 25 minutes for burgers that...

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foodie1100 . 2020-01-26

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Food is a replica of McDonald's. My personal favourite is the double cheeseburger. Iconic. Reminds me of when I am traveling abroad and get to enjoy a halal McDonald's. Amazing!!!!!!

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420yacine . 2019-09-28

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Visited today with family for take away Friendly staff, nice atmosphere fair food prices would recommend

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M F I . 2019-06-23

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Went to this place the other day with kids in the car. So many people were talking about it being so much like Macdonalds and really tasty. Well it took an hour from start to finish didn’t mind as this was expected. What wasn’t was...

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SamSohail99 . 2019-06-15

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Sooooo disappointed!! Service terrible. Food mediocre. Bims had SUCH a long que. The staff are sooooo slow its shocking. They float about. Dont actually work that is why there is a que. Anyone would think it's because the food it so nice. NOPE. Bims are...

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Tammyyyy . 2019-06-12

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We got there when it opened at 3pm, the queue had already begun with 15 people in line before us. Had to wait 35 mins in the line and another 20mins for the food. However the Big Tower Burger was exactly like McDonalds (halal version...

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Ruma B . 2019-02-22

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We wanted to see what all the people were queing for so we tried a cheeseburger and plain burger. There was a bit of a wait to get served but once you've ordered you get given a buzzer that goes off once your food is...

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Samantha L . 2019-02-21

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Our first visit to Bims in Walthamstow. Was quiet difficult to find especially in the evening.nestked in the high street between other shops, the queue was out the door. I’d read reviews before about the queues but now I get why ! Because there isn’t...

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sobik19 . 2019-02-13

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Second time here but this time I had to wait half an hour to order but the food was ready in 7 minutes which isn’t bad at all. The cheese burgers taste exactly like the McDonald’s ones. The other burgers are good too, you can...

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iFarheen . 2019-01-28

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