Bilash in West Oxfordshire

My food order from Bilash was cold, the naan bread was still raw. I called up to ask for my money back, they told me the food couldn't have been cold as I was the first address to be delivered to, he then went on to say I can get a refund if I promise to never use their food service again. 2 weeks and numerous phone calls later, I still haven't received a refund and it looks like I won't get it, Bilash said to call my bank, which I did, but the bank said it has nothing to do with them. No empathy and awful customer service. I shan't be using Bilash again.

We are regulars and I have too say the food tonight was very poor ... luke warm , chicken overcooked and the dishes didnt have alot of meat in. I also asked for chicken tikka patia and it was normal chicken patia! Not the best 😕

We stayed just outside their delivery radius, but I'm glad we did because i got to visit them at their premises. Very clean and efficient looking. Staff were fantastic and the food was prepared exactly on time, if not a bit sooner. Extremely good tasty food too. My wife is Chinese and very picky when it comes to Asian foods, she said it was the best Indian style food she has ever had!! Thank you Bilash.

Decent food, plenty of options.

Love Bilash, totally worth every penny never let you down, so easy to order online and you can preorder and not worry 👍

Decent enough food but items missing, leaked everywhere, mosaic poppadums (or someone sat on them) the bosses attitude is really poor & rude. We wont be back.

Amazing food one of the best takeaways we’ve ever had. You will not be disappointed👍🏼

Nice taste but not good for vegetarians. Ordered vegetarian byriani consisted mainly of rice and potato, not enough veg in it.

Delicious food and nice range of choices on the menu. Every dish was tasty.

I've been going to the Bilash for over 30 years and it is the best Indian takeaway I have ever used. I'm really glad I live outside the delivery area or I'd be as big as a house.

This has to be one of the best Indian takeouts we have ever had! We have had many meals from here and we have enjoyed every single one! Not only is the food delicious but the service is exemplary!

Very poor last night, just under £60 waisted I will be looking elsewhere

Absolutely banging. Friendly on the phone, speedy on the delivery, delicious on the taste. Been meaning to post this for a long time. These guys are the best.

Major issues at Bilash. All lies. Tell you one hour for delivery and consistently it’s two hours, never using them again. Untrustworthy. Don’t waste your time being lied to by Amin. They’re rude with zero customer service skills and excuses as long as their menu. Doubt they’ll be in business much longer.

Top class Indian this, we live in witney where there are loads of Indians but they seem to use chewy chicken or they don’t cook it right, 2 take away from BILASH and both times perfect!!!

One of the best takeaways iv eaten, I had chicken korma and for some reason tasted even better when I had the other half for breakfast the next day ❤️

What a wonderful takeaway i never seen before.. If i sit down to write the qualities of food i cannot finish writing how much good food but in a word in my experience that is the top takeaway in united kingdom. best of luck bilash...keep up the good work..

Amazing food, fast aswell. Had the best curry ever. Highly recommend. I am a chef aswell, been a chef for 20 years and this is hands down best in Witney by far

What a truly exceptional Indian restaurant. The food was delivered on time and what an exquisite selection. Quite the best of its kind I have ever had. A class act.

You know you are in for a treat when even the poppadoms and dips are out of this world, before you even get started on the main course! Such lovely, friendly service too, many thanks!

Absolutely great service fully recommend

Best take away curry place I’ve visited, and I’ve been to many around the UK

Really good food. Friendly service. Shame you don't deliver to Lechlade.

Excellent food & service Meal for 4 I recommend chicken tikka Biryani.

Delicious food. Prompt delivery and collection.

Great food, such a massive menu to choose from. I've tried many of the main dishes and they are all superb and delicious.

Very disappointing customer service. Ordered our food at 4.30pm. The gentleman told us our order would arrive between 5.30 and 6pm and the driver would ring us on arrival at the Wysdom Touring site. The food hadn't arrived by 6.05pm so I rang back. The lady checked and said the driver was nearly there. He arrived at 6.25pm with lukewarm food and my partner checked the mobile and it was incorrect. The driver said he'd been trying to ring for a while. When I rang Bikash to complain the man said they had the wrong phone number... Not my fault they mixed up the orders. When I said we would have to now go into Burford to have a meal, he said the only way we could have a refund is to come back to pick the food up!! What a joke.. Other people will now have to wait for their food order while they pick up cold food. The delivery is by our motorhome for you to fetch... I doubt we'll get a refund but I'm certain we won't be ordering from Bilash again... Appalling customer service. The delivery driver couldn't be more apologetic... He realised he'd been given the wrong mobile number.

Just moved to the area and thrilled with the in depth flavours of the food, will order again in the future and recommend the prawn bhuna, chicken patia and garlic rice

It's a shame after 30 years of ordering and being loyal customers that all of a sudden they can't deliver to us because they are too busy! ALI I'm sure it's not your fault but maybe think about your staff answering the phone. We will have to look elsewhere!

Tonight rice and chips were barely warm ....expensive for what I received

Easy to order by phone (I was in an queue for a short while, but that's because they're understandably in demand!) Deliciously tasty food, excellent sized portions, prompt and very pleasant delivery - truly a delight from start to finish! Would highly recommend!

The best quality Indian takeaway in Carterton. We have never had a bad meal from here. They have a really good caller system, which means you can wait on the line, and you know you will get answered. It's very handy when you call on New Year's Eve. We don't go anywhere else.

Easily one of, if not the best Indian take away in West Oxfordshire. The food is rich and tasty, full of flavour and plentiful. The meat is good quality and succulent, and dishes like the Rezala are mouth watering. The service is friendly and professional with usually prompt delivery, or you can pick up from their absolutely pristine unit. These guys clearly take a lot of pride in what they do and it shows. Everything you want from a take away and more! 10/10

Great quality food with loads of meat. Everyone loved it. We will now be regulars. Thank you so much.

Everyone tells me how good it is but had a bad one before, but the flavour and everything bang on tonight. Amazing guys 👏🏻

Best place around for Tandoori food! Always pleasant, delicious food and excellent customer service.

Best place for looking Halal food

Lovely take away - will be ordering again thank tou

One of the best takeaway Lamb Vindaloos I’ve ever had.

Best Indian / Bangladeshi food in and around Witney - tried most places but always come back here !!

Always lovely food when we were in the area.

Never had a bad meal. Food is always hot and tastes amazing. My only criticism would be delivery can sometimes take a while, however that’s only because the local Chinese is super quick.

Simply the best takeaway in this area, no doubt. The guys are great and really knowledgeable about their menu, so if you need any suggestions you can always ask.

Brilliant takeaway menu and the food is delicious. Highly recommend.

Very impressed, they have a new customer. Decided to give them a go on NYE as let down by usual take away before. Took about 5 min to get through as obviously busy, booked my pick up time and curry was ready on time, order was complete and it tasted amazing. Love a good curry and know what I am on about!! Thank you, very very good!!

Had a family meal from these guys tonight, omg it was the best takeaway ever. Delivered piping hot 4 meat dishes and 4 veggie plus sides fabulous. Will definitely have another soon.

Good curries but can be hit and miss just how good. Like most places I'm sure it will depend on what chef is working.

Without a doubt, Bilash Carterton is by far the BEST curry house that I have ever had the pleasure of eating from. I have tried other local curry houses and as enjoyable as some others are... This will always be my number 1 go-to. Tonight's order was exceptionally fantastic and I would always recommend Bilash to anyone looking for an outstanding meal at a reasonable price! I would like it if they could consider introducing a loyalty benefit or subscription as this is definitely something I'd buy.

Consistently excellent food and really friendly service.

Great Food, and good service. The two young lads that served me were very polite and my food came out straight away while I was paying. Food was ready at the time they gave and was very good quality. Definitely would recommend and will be trying again soon.

Superb food, my favourite takeaway

Food is always great! Getting in touch to order is difficult during busy times but it is worth the wait.

Excellent curry, absolutely everything delivered was yummy. Would have given it 5 star except for the slow delivery service

Been going here a while now has to be the best indian around Carterton. Always happy and helpful on the phone and quick delivery.

Nice curry plenty of meat could do with more sauce though.

Try the Naga Saloom! 👌🏻👍🏻🔥 Definitely will be going back for more soon. Top quality curry!

Superb takeaway. Always the best and delicious!

Great quality food served by amazingly friendly staff!

1st time I’ve ordered from Bilash... excellent service and really amazing food, delivery in about 20-25min. Great place - thank you

Great food every time. Our preferred local curry take away! Chicken biryani has plenty of meat! 😁💪

My favourite industrial scale curry house...

Great take away, highly recommended

Had my first Bilash experience today! It is delish! Definitely best take away I have had!

Really tasty and plenty of it. Best naan bread I've had for a while. Beats most of the Witney takeaways. My new favourite place for curry.

Best Indian takeaway in the area without a doubt, always serving amazing food.

Food is great. If you go there the wait is about 10 mins

Amazing food. Been ordering from there for a while now. Very good and friendly staff.

Best Curry of all! First one I would admire as better than what I cook myself. Well done guys, my entire family loved it today, wish it was near where we live. If you are curry fan, you won’t regret for sure.👌👌👍

Tasty good food and good service

Just the best for easily 4000 miles!

Good takeaway, normally pretty good service, pretty quick, and normally very good food

Tasty - good food and good service

My favourite curry house, bar none.

Good Indian food and nice staff

Amazing curry and fantastic customer service

Food is very nice and not a long wait for food to be delivered

Amazing takeaway !!!!!!! Best chicken ever !!!! Cant wait for our next meal from here

Always pleased with our food and service been using bilash for years

Really tasty curry’s which are ready quite fast. friendly staff and deliver quickly. This is take-away only, no seating. Struggling to fault at all, love this place for take-aways!

Good curry. Quick service take away.

Awful! The worst takeaway I have had in years! 1. Food was cold 2. Vegetarian curry contained chips and Brussels sprouts? 3.Food was bland! Looked and tasted like re-heated leftovers, rice in birryani was in congealed clumps 4. Everything was swimming in oil. 5.Order was incomplete ( Offered to deliver in 15 minutes but we had already waited over an hour). I never really do reviews but this food was disgusting! Avoid

I call in every time i visit and have a great meal without fail

Best curry place in oxfordshire 5 star

Wow! What’s all that about then!? Proper nice curry. Do you deliver to nottingham?

this is an indian takeaway which does great food + does home delivery covering a large area. the food is great + all cooked fresh to order. biz at weekends.

Excellent choice of Indian cuisine. Usually easier to collect as during peak periods delivery can take up to 1 hour. Worth the wait though.

Kalick should have Michelin star ...he really is one of the best Indian chef's in Europe...

Really good food and usually cooked and delivered within 30 minutes

Outstanding service and delicious food. Thanks from 4 Boundary Lane Shilton Park

We use the Bilash regularly, the food is outstanding, the service impeccable and the price reasonable. By far the best Indian take-away that i have ever used.