Bigs Dessert Parlour in Sevenoaks

Quite minimalistic restaurant had the double trouble waffle (oreo and lotus biscoff) and it was one of the best waffles I have ever had! Would highly recommend.

The customer service in here is really poor, the food is average. Unfortunately would really like to give a good review as it is a local business and would want to support a local dessert parlour, however, they need to do better.

Milkshake was very tasty would recommend

Great spot for a desert with the kids. Ideal location for the kids to go alone too. Nice to have somewhere safe for them where they can eat, drink and socialise

Honestly I really tried to love this place, the outside looks nice but the inside is another story, the food is really quite disgusting and I’ve tried pretty much all of their foods, at least the workers are not horrible I guess

Do not recommend, we have given this place many chances but they fail to impress us. The food makes me feel sick and is poor quality shown by the photo. Please do not even consider coming here it is not worth your time or money or health it is utterly disgusting.

I ate here with my cricket friends

We were looking for a little something for pudding. Bigs dessert parlour did not disappoint. We made our own sundaes and I choose biscoff. It was incredible! The staff were helpful. Our parking ticket was due to expire so we took our puddings away with it to eat in the park. The menu is large and has something for everyone. Everyone needs to visit Bigs dessert parlour!

Update: rude staff and management! We don't go there anymore. good enough. Plenty of options. They seem to specialise in waffles and crepes, but you can find ice cream cones and milk shakes. Interior is a little small, which they make up for in outdoors setting thats going to a plus this summer. I think it was time for Sevenoaks to have a place like this. Trying it after you had a meal at one of the restaurants on the high street. Sadly the staff have rude lately.

I love bigs! I think it has a great range of desserts and drinks, and I love how you can design your own desserts. My favourite thing to get is the mango bubble tea and I would recommend it, I also like the big windows and the view of the street. The service is fine and will be ready in less than 5 minutes, the freshness is the only thing I think they could improve on, but I rate 5 stars nonetheless!

My daughter is a huge fan of the waffles, and the coffee is a great pick-me-up after and early weekend start.

Huuuge! Had a fat waffle with all the trimmings. So yum and very generous.. Staff lovely and really attentive. Thanks

Most of the ice-cream are tasty except blue one, blueberries flavour, which are taste like chemical cocktail. £2,50 per one favour, each additional flavour cost £1 more. There is menu with more sweets and desers. Still a lot better than other ice-cream shop near by because is lot cheaper and less sweet.

That was such a good tasting yum that I didn't need lunch.

The kinder milkshake is delicious. I would of taken photos, but I drank it that fast, it was so good!

There are plenty of options here. Our kids like the waffles and crepes the most but the options for ice creams are good too, Very quick to get the order ready. Recommended.

Lovely drinks. Lots of vegan milkshake available which was great for me

Delicious desserts and friendly staff I will definitely be back!

I have supported this business since it opened but the last few times it has really fallen below standard. Tonight was the final time we will go here. Two sundaes ordered for delivery- both came with cream when we ordered no cream. Two different sizes came and they were completely melted- I would have needed a straw! Got a refund through Deliveroo. Will try the new place further up the high st when it opens.

The nieces and nephew love it here,

Absolutely banging! '10 out of 10' was my son's verdict, couldn't agree more. Food was brilliant and the staff were all really friendly, polite and offered excellent customer service. Would happily return!

Highly recommended the new breakfast menu. Great food, great coffee, great service. Will be back when I've walked this visit off😋🙃

Went here on a whim tbh, so glad we did. Lovely generous portions without the ridiculous price tag. Will definitely be back. For a family of 5 having dessert and a milkshake come light of £55. The milkshakes was creamy fresh and delicious. The waffles was freshly made and plentiful. The American pancake stacks was fresh and delicious. I don't think any of us ate for the whole rest of the day. Service was quick and the staff extremely friendly and welcoming. Also very helpful with lots of children not knowing what to choose lol. Thanks guys see you soon 👍👌

Great menu, and lovely desserts. Just make sure you go on an empty stomach ❤️

Ordered over the link in insta and then collected in person. Minimal waiting and a perfect Friday night treat. Highly recommended.

We loved it! Try the Knickerbocker Glory <3 Will visit again :)

Great place. Kids love it. Milkshakes are excellent.

Just what Sevenoaks needed! Working in Sevenoaks today and fancied something a bit sweeter so popped into Bigs for lunch. Lots of things on the menu jumped out, particularly the waffle with lots of Kinder Bueno treats, however I hadn't had Eton mess in such a long time I had to have that. As I didn't get any food Bueno based I got a milkshake, the lovely jubbly. Thankfully the straw was big enough to get all the toppings through, unlike some other places that do topped shakes. I don't think I need to tell you how good the food and drink was, I think the photos speak for them selves (in case you haven't guessed, it was brilliant).

This place is the best pancake/Waffle house I've been to for a long time!

Great place and service with a smile.

Great premise and team, bit heavy handed with the sauces which lead to overly sweet deserts

Bit disappointed with Bigs unfortunately. The waffles were a little dry and both orders were questioned at home if the sauce had been forgotten. The portion of ice cream also seemed small and wasn't enough for a full waffle. However the fruit used was very good, delicious strawberries and raspberries.

Naughty. Been two days running. Very nice. Clean. Good staff. Amazing dessert's.

Crackin food, really friendly when we met the owner.

Nice cookie dough a bit sickly though and took a while to make for how small it was

( UPDATE! I WOULD LIKE TO ADD THAT MARTYN THE OWNER INVITED ME AND MY PARTNER IN TO RECTIFY TYE ISSUES. AND GAVE US HIS PERSONAL APOLOGY. ) Place has gone down hill fast since opening. The waffle tonight was stale / tough to eat. Box leaked syrup all over my car floor and seats. 😡

Absolutely love the waffle & the milkshake! Can’t wait to try the rest of the menu especially the bubble tea! Staff are always lovely 💕

35-minute wait. Slow service, I was advised it would be a 10-minute wait, we ended up waiting 35 minutes for 2 desserts. Apparently, they had problems making the cookie dough dessert, so it looks like a lack of training. We watched other customers come, make orders and leave, at no time did the shift manager come and notify us of any problems. The takeout box leaked syrup all over my car seats. No bag for protection or mention or warning on the packaging of the syrup being poured loose in the box or not being in a takeout container. Since Bigs Parlour are only serving takeout food due to covid, I would think they would take care to protect the packaging that customers are leaving with. It’s a shame as we travel 10 miles just to try this company, choosing to support small local independent businesses over larger chains. Based on my experience they are way behind the competition. A lack of leadership, and no customer service. I noticed they have a vacancy for a manager, maybe the owner/s should step-up while they resolve this, but this is no excuse for the service we experienced. I will go back in a couple of months to see if the service has improved, and if any consideration has been given to the way food leaves the premises, to avoid damaging customers clothes and property. I cleaned the syrup from my car as they are leather seats, other people may not be so lucky if it was fabric, this could then be an issue that could cost the company money in compensation. I will update this review up or down on my next visit. I hope it's an up vote.

Awesome desserts, awesome service and awesome prices....well worth a visit! Love that they stay open late...just when you need it most!😊 Thank you Bigs! I'll be back...Arnie stylie! Xx👍💕

I called up because I have a nut allergy, the lady was really lovely and had my order marked up to make sure it was safe for me :) I had a waffle, it was stunning !

The best dessert restaurant around! So far I've tried to waffles & milkshakes and they are amazing. I love how you can choose you own toppings to create different varieties every time. The milkshakes are thick and luxurious and really help my sweet tooth :) The prices are also incredible. I would highly recommend.

Lovely friendly staff. Very nice Strawberry & Oreo milkshakes! 👌

Absolutely amazing vegan waffle, could not even tell the difference. The waffle came also with vegan ice cream and whipped cream on the side which I absolutely loved the effort! Everyone should try this place

I Was very excited to hear that bigs was opening in Sevenoaks and they did not disappoint. We had waffles, and they are very tasty so many different combos to try. The milkshakes are also very thick and creamy... just the crepes to try in our next visit. Well done Bigs , see you all soon.

Nice treat in these horrible times, great choice and something for everyone. One very happy family, thank you we will be back soon 😋

First of many trips 😁 Fantastic service and the choices are out of this world

Well worth the visit, have already been three times!!! Great choice in desserts, well organised and above all....delicious!!!!